Head of policy poverty jobs

Closing Date: 28 September 2025
Ref 7149

We're looking for a visionary leader to co-lead our work in England and at Westminster. Working alongside another Head of England & Westminster (mat leave cover), you'll oversee a team that:

• Works in partnership with others to ensure children and families have the day to day support they need – whether that's access to their local baby bank, a grant from Save the Children to help them get by, or support from organisations that can help them
• Campaign for an end to child poverty alongside children, young people and their families – regionally, nationally, and on reserved issues that affect children across the UK

You'll build a high-performing England & Westminster team, oversee our national influencing and hold senior stakeholder relationships, proactively secure funding for our work in England, and ensure our work in communities is impactful and connected to our influencing. The roles are also part of the Leadership Team responsible for our impact for children and families in the UK, and our Corporate Senior Leadership Team.

The role will work on influencing, communities and partnerships work so they can represent the entirety of what Save the Children does in England and at Westminster, with responsibilities clearly split with the other post. However, we are looking for the successful post-holder to have more of a community development and grant giving background as the current post holder has more of a policy / influencing one. 

About Us 
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Team 
This part of the organisation influences debates, opinion, and policies in favour of children's rights. We use powerful evidence and thought leadership to build advocacy strategies that ensure governments know about the problems we have identified and the solutions. We work with children, families, campaigners, and partners across many organisations to secure change. We create and disseminate engaging media content about children's lives to shape debates, put pressure on decisionmakers and build public support. 

The Head of England & Westminster is based in our UK Impact (UKI) department. The department is responsible for driving the delivery of the UK Impact goal in our strategy. Our vision is to make sure families in the UK have the money, services, and power to end child poverty. It's our mission to help build communities of people who care about children, listen to what's important to them and work together to make things better. 

About the Role 
In this role, you will: 

• Lead and develop a high-performing team, creating a culture of trust, inclusion and growth.
• Drive delivery of our England and Westminster change strategy to reduce child poverty.
• Lead place-based approaches that strengthen local systems for children and families.
• Ensure national advocacy and local programmes work hand in hand, with children's voices at the centre.
• Build and influence senior-level relationships with government, funders, charities, media and opinion formers.
• Use political and policy insight to shape strategies in England and across the UK.
• Champion equality, diversity and inclusion across all areas of work.
• Act as a credible spokesperson, representing Save the Children UK externally, including in the media.
• Lead fundraising and innovative ventures that combine income generation with social impact.
• Play a key role in the collective leadership of the UK Impact department.

We are looking for someone with the following experience, competencies, and skills: 

• Proven ability to set clear direction, effectively prioritise a large and complex workload, plan and implement change strategies, manage varied expectations and deadlines, and adapt plans when context change based on data, evidence and professional judgement.
• Significant experience of leading and line managing a high-performing, multi-disciplinary team including supervising, motivating and developing direct reports
• Ability to think and plan strategically, with evidence of securing significant practice and policy changes through the successful design and execution of integrated change strategies covering research, advocacy, policy and practice
• Ability to share and apply learning in order to continuously improve effectiveness, working within a collective impact framework
• Experience of holding a wide range of senior external contacts – including civil servants, senior ministers, parliamentarians, national decision-makers, media, funders - and evidence of influencing for impact
• Significant knowledge and understanding of the political, policy and practice sectors, frameworks and trends in England.
• Significant knowledge of equalities, diversity and inclusion, and how to apply this in order to maximise our external impact and strengthen our internal culture
• Understanding of the causes of child poverty and broad knowledge of the evidence about effective approaches to reducing and ending it
• Experience of building and sustaining relationships, partnerships and networks at a senior level, with individuals and organisations that result in securing new opportunities for the organisation and deliver results
• Experience of securing funding

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT or in an LGBT family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Head of Programmes and Impact for the Maritime Children's Foundation

Hours: Around 21 hours per week (flexible working available, including term-time only) Contract: Permanent  Location: Mix of office (Basepoint, Northfleet), Maritime schools (Greenwich–Medway) and some home working.

Lead. Shape. Demonstrate Impact.

Now that the Maritime Children’s Foundation has been established for a year, we are ready to take our programmes and evaluation to the next level. We are seeking a Head of Programmes and Impact – a strategic, passionate leader who can ensure our initiatives deliver the very best for disadvantaged children and families.

This is a unique opportunity to lead and shape our programmes, embed robust monitoring and evaluation, and play a pivotal role in ensuring every Maritime child thrives.

About Us

The Maritime Children’s Foundation was established to provide the extra support that families and children experiencing disadvantage need, so that all children can get the best start in life. In just a year, we’ve launched initiatives that are already making a difference – from baby and toddler support, to community ambassador programmes, to free Saturday Skills Academies and secondary transition support.

We are proud to be part of the Reach Foundation network, meaning our work is already influencing national thinking and practice. With your leadership, we will continue to innovate and demonstrate meaningful impact both locally and nationally.

The Role

As Head of Programmes and Impact, you will:

• Oversee programme delivery – ensuring our current initiatives, from early years to secondary transition, run smoothly and achieve the best outcomes.

• Lead design and development of future programmes that respond to the needs of disadvantaged families across Maritime schools.

• Embed impact and evaluation – creating a clear Monitoring, Evaluation and Learning (MEL) framework that captures both data and lived experience.

• Demonstrate impact – producing reports that inspire funders, inform strategy, and showcase the difference we are making.

• Collaborate with stakeholders – from schools and community groups to funders and local authorities, ensuring our work is evidence-based and community-led.

• Support fundraising – providing compelling impact evidence to strengthen bids and future funding opportunities.

You’ll report directly to the CEO and work closely with the Partnership Lead and the wider Maritime Academy Trust central team, as well as spending time in our 13 schools to see our programmes in action.

Who We’re Looking For

• An experienced programme or impact lead with a strong track record in design, delivery, and evaluation.

• Someone passionate about tackling disadvantage and improving outcomes for children and families.

• A strategic thinker who can translate vision into practical delivery plans.

• A collaborator who builds strong partnerships and brings communities into the heart of programme design.

• Someone confident in turning data and evidence into accessible, inspiring reports.

What We Offer

• Flexible, supportive, and family-friendly working arrangements.

• Opportunities to work across schools, communities, and with national partners.

• A chance to shape innovative programmes that are already gaining national attention.

• Wellbeing initiatives and a comprehensive Employee Assistance Programme.

• A small, passionate team where your work will have a visible, meaningful impact.

Ready to Apply?

Join us and be part of a growing Foundation dedicated to disrupting disadvantage and creating brighter futures.

For more information, please see the full job description in the attached candidate pack. Apply today — and help us make sure every Maritime child gets the best possible start in life.  We may interview and appoint as applications are received, so don’t delay!

Maritime Children’s Foundation embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be.  We are committed to safeguarding and promoting the welfare of children and the successful candidate will be subject to an Enhanced DBS check and online checks in line with safeguarding guidance.

About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate support from over 100 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 16,000 corporate employees in volunteer programmes annually
that support employment, education and community initiatives. In 2024 the Community Works programme supported over 250 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.

About Evolve

Evolve is a Business Charity Awards nominated collaboration between three longstanding corporate partners, a corporate foundation and ELBA. With a focus on Hackney, Tower Hamlets and Haringey, we address the barriers and challenges faced by community organisations. We do this by developing organisational capacity, especially with leadership, for those who are tackling the complex needs presented by the cost-of-living crisis.

The project is currently in its fifth year with funding secured for the following year until December 2026 with the prospect of continued work thereafter.

About the role

The purpose of the role is to lead the successful delivery of ELBA’s Evolve Project, delivering employer-supported volunteering projects that meet the needs of the communities of Hackney, Tower Hamlets and Haringey, and expectations of the corporate partners.

The role requires an ability to build close and collaborative relationships across the community sector, particularly with infrastructure organisations of the three boroughs, likewise the corporate partners. The successful candidate will lead the development and delivery of innovative workshops and long term employee volunteering activities (including ELBA’s flagship coaching programmes) to build resilience in communities. The Project Manager will also lead monthly and quarterly steering group meetings, reporting on impact to the corporate partners.

The post is managed by the Head of Community Programmes, with strategic programme support from the Partnership Director.

Working for ELBA

In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives.

ELBA has a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline.

Job Description

Key duties

· Lead day-to-day development, planning and delivery of Evolve workshops and programmes

· Identify and build relationships with a range of community stakeholders, including charities, community groups, Councils, funders, social enterprises and grassroots organisations to understand community needs

· Design and deliver impactful employee volunteering activities to address these needs, aligned with the skills, knowledge and expertise of the corporate volunteers

· Achieve delivery targets of employee volunteers engaged and beneficiaries supported

· Build and maintain strong relationships with Evolve partners’ Corporate Social Responsibility teams. Manage cohorts of corporate volunteers in line with project targets

· Organise and lead monthly delivery meetings and quarterly project steering group meetings with the Evolve corporate partners

· Maintain strong impact reporting for the project, providing annual reports and mid-year reports to track volunteer and beneficiary engagement

· Proactively generate comms articles, case studies, and awards nominations to highlight the successes of Evolve

General

· Develop a broad knowledge of community resources, programmes and local authority priorities in Hackney, Tower Hamlets and Haringey

· Support the wider Community team and other ELBA colleagues on projects where appropriate

· Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales

· Ensure that systems for monitoring and evaluation are in place

· Adhere to ELBA’s safeguarding policies and procedures, equal opportunities, health & safety

· Undertake any other reasonable duties as requested by your line manager

Person Specification

Essential skills and experience

· Strong project management skills, managing projects from inception to completion

· Highly organised with an ability to prioritise, work under pressure and deliver set targets

· Experience in facilitating and delivering in-person and online workshops and events to audiences from different sectors

· Ability to manage and track multiple projects, often with competing deadlines

· Excellent interpersonal skills including collaboration, public speaking and negotiation

· Flexibility and creative problem-solving

· Excellent oral and written communication skills with the ability to articulate messages clearly

· Experience in developing effective partnerships with multiple stakeholders and the ability to work collaboratively with community and corporate partners

· An understanding of corporate community investment and employee volunteering programmes

· Experience of impact measurement techniques and project tracking tools

· A high level of IT literacy

Desirable skills and experience

· Experience of working with or within the corporate sector

· Good commercial awareness

· Experience of corporate community investment

· Experience of working with and training employee volunteers

· Experience of working in or with the voluntary and community sector in east London

· Experience of event management

· Experience of delivering employability events/projects

· Experience of using Salesforce to track and monitor projects

· Use of social media and experience in communicating externally in an engaging method

ELBA expects all staff to demonstrate ELBA’s core competencies:

• Accountability
• Relationship management
• Thought leadership

ELBA is proud to represent the diversity of the communities we support. We are an equal opportunities employer and we welcome all applications.

This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Luff House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care team. Luff House offers residential care, dementia care and respite care along with retirement support in a superb, purpose-built environment on the fringes of Frinton-on-Sea. This role is more than just a job – it’s a calling.

We are looking for a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Please read the job pack here

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Luff House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.



Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Job Title: Corporate Partnerships Executive

Location: Home based (Home working with regular meetings in London)

Salary: £30,000 to £40,000 

Hours: Full Time, permanent 

Reports to: Head of Corporate Partnerships

About Parentkind

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. 

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

Supporting parents beyond the school gate

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. 

Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.

Our direct support of schools

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our focus on Policy & Research

Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.

In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). 

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

Main purpose and scope of this role:

With guidance from the Head of Corporate Partnerships, you will identify, secure, and manage new corporate partnerships to fund Parentkind's mission.

You will build and maintain a new business pipeline to support a sustainable corporate partnerships income stream, targeting a wide range of partnerships (including COTY, corporate grants, commercial and strategic relationships) with regional and national businesses with the capacity to support at a 5,6, and 7-figure level.

You will carry out prospect cultivation, develop tailored proosals and pitches, and manage corporate partner relationships to secure excellent supporter experiences.

By collaborating with key internal stakeholders and securing approirate partnership opportunities, you will enhance support for parents, schools, children and young people.

Duties and key responsibilities 

New Business

• Identify and research prospective corporate partners who align with Parentkind’s mission; complete due diligence and compile reports and partner profiles.
• Planning: proactively plan and drive tactical and timely approaches to potential partners.
• Proposal development: produce high‑quality proposals, applications and pitches to secure financial contributions from corporate partners.
• Lead management: respond promptly to new‑business leads, delivering excellent relationship management from initial contact to formal partnership.
• Resource development: contribute to the development and maintenance of key resources for fundraising activities.
• Community Team contribution: contribute to the Community Team’s fundraising initiatives for PTA members.

Partnership Management

• Account management: oversee and manage relationships with selected corporate partners in Parentkind’s portfolio.
• Partnership planning: create and deliver comprehensive, bespoke plans for each partnership, considering all financial and non‑financial opportunities to generate support and mutual value.
• Regular communications: hold regular meetings with partners to ensure partnership objectives are on track; propose compelling partnership content and campaigns.
• Impact reporting: create compelling reports for partners that demonstrate the impact of their contributions and support renewals.
• Coordination of contributions: coordinate gift‑in‑kind/pro‑bono contributions from partners in collaboration with internal teams.

Relationship Management

• Relationship building: cultivate relationships with prospects, developing tailored engagement strategies and keeping key contacts informed of our work.
• Partnership agreements: negotiate clear, mutually understood and appropriate contracts with new corporate partners.
• Network utilisation: leverage organisational networks for introductions and referrals; collaborate with the Head of Corporate Partnerships on network mapping; identify links to target organisations and engage key stakeholders for introductions, referrals and nominations.
• Representation: represent Parentkind at events and networking opportunities.
• Internal collaboration: foster positive relationships across the organisation, ensuring fundraising activities align with the charity’s needs and priorities.

Managing systems

• CRM management: maintain accurate and up‑to‑date records on Parentkind’s CRM (Salesforce), tracking all corporate partnerships activity.
• Monitoring and reporting: contribute to regular monitoring and reporting on corporate partnerships.
• Process management: manage internal processes related to corporate partnerships, including use of third‑party platforms.
• Record keeping: maintain and communicate detailed records of corporate partnerships activities to inform future planning and strategy.
• Finance processes: ensure all corporate partnerships income is accurately coded, allocated and reconciled in line with agreed finance processes.
• Process improvement: contribute to the development of effective processes and systems for managing corporate fundraising activities.

General responsibilities

• Ensure Data Protection procedures are followed at all times.
• Stay informed on relevant issues, educational policy and legislation affecting key audiences.
• Be flexible within the remit of the post and undertake other duties as reasonably requested by senior leadership.
• Contribute to Fundraising Department planning, reporting and cross‑team projects.
• Be self‑servicing and participate in Parentkind’s performance, development and training programmes.
• Abide by organisational policies, codes of conduct and practices.
• Be responsible for the health, safety and welfare of self, colleagues and visitors.

This job description may be amended from time to time and does not form part of the employment contract.

For person specifcation see the attached JD.

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As Director of Fundraising, you will be a key member of our senior leadership team delivering on the strategic objectives of the charity with responsibility for raising £4m this financial year in voluntary income for the Childhood Trust across trusts & foundations, corporates, major donors and community.  Delivering growth year on year to support the ambitious plans of the organisation.  Directly managing three ‘Heads Of’ fundraising roles, you will create a new fundraising strategy, steer the fundraising team’s activities, secure funding, and cultivate relationships that fuel our mission. 

Benefits to working at the Childhood Trust include: 

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
• Enhanced Maternity/Paternity Leave
• Flexible working environment
• Hybrid working, with the expectation of ideally two days in our office in Victoria a week
• Part time hours are considered

To read more about the responsibilities in the role, please read the attached Job description. 

We are aiming to hold interviews the week beginning the 6th October. 

About Compassion

Compassion is a Christian child development charity that sees beyond poverty to the incredible potential God has placed in every child and family. Partnering with more than 8,900 local churches in 29 countries, we work to release children from poverty in Jesus’ name.

About the role

We are looking for a Head of Strategic Partnerships (Church of England) to join our Church Partnerships Team at Compassion UK. In this pivotal role, you will shape and lead our strategy to engage with Church of England leaders, events, and networks across the UK.

Your work will help us achieve ambitious growth targets in child sponsorship and transformational giving.

 Home-based, within a commutable distance to central London
⏰ Hours  Full-time, 35 hours per week with flexible working pattern 

You need to have

• Strong knowledge and experience of the Church of England including leadership structures, networks, theology, and mission culture
• Proven success in building strategic relationships, ideally within a church, ministry, or mission organisation
• Confidence and clarity as a public communicator with experience preaching or speaking at events
• Demonstrated ability to lead growth strategies and manage complex partnerships
• Experience in sales or fundraising, with the ability to manage full partnership development cycles
• Excellent self-motivation and organisation, with the ability to work independently in a dispersed team
• Personally committed to the Christian faith.  You can read more about this in our Policy on Posts to be Held by Christians.

This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. By cultivating meaningful partnerships within the Church of England, you will help release more children from poverty in Jesus’ name.

If you’re passionate about the Church of England and want to see children released from poverty in Jesus’ name, this could be your calling.

In return, you will get

• Flexible and sociable working environment
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
• Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
• Weekly team prayers and devotionals
• Compassion updates and worship events

We encourage you to read the full job description to see if this role aligns with your skills and aspirations!

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Senior Grants Manager will take a leading role in delivering The Childhood Trust’s new grant-making strategy. They will manage and evolve our existing grants programmes, while also testing new ideas, trialling different approaches and building strategic partnerships that increase the reach and impact of our work. 

This is both a strategic and practical role - the postholder will shape new programmes, manage the full grant cycle and oversee a small team, while working closely with charity partners, funders and colleagues across the organisation to lay the foundations for the future of TCT’s grant-making. This is a role for someone who can work independently, take ownership and make things happen. 

Benefits to working at the Childhood Trust include: 

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
• Enhanced Maternity/Paternity Leave
• Flexible working environment
• Hybrid working, with the expectation of ideally two days in our office in Victoria a week
• Part time hours are considered

To read more about the responsibilities in the role, please read the attached Job description. 

We are aiming to hold interviews on Friday 10th October. 

We are looking for someone with experience of working with communities and a passion for delivering climate solutions which improve people’s lives. Do you enjoy working with diverse groups of people to help deliver projects which work for them? Are you excited to work with communities to unblock delivery of innovative local clean energy and heat projects that cut emissions and energy poverty, and empower communities to take control of their energy and heat provision? If so, we should talk!

As our new Community Heat and Energy Project Manager, you’ll play a key role in delivering our major new community heat and energy workstrand. You’ll work with local communities and expert research partners to move forward local renewable energy projects which help power clean heat solutions at three different sites in England, as well as developing ways to remove barriers to delivering this type of project, such as supplying energy locally and matching supply and demand.

• Contract: 16 months at 4.5 days per week (or a nine-day fortnight if preferred). We are not accepting applications for job shares for this role. While we would like to extend the contract beyond 16 months, as this is a grant-funded role, we cannot currently offer this.

• Work status: We don’t have a sponsor licence, so we're unable to provide sponsorship for a work visa, and candidates are required to hold the right to work for the duration of the contract.

• Salary: £39,200 for a 4.5 day week (pro-rata’d from £43,556 FTE). This is band C3 on our pay scale. 

• Location: Some of the role will be site-specific. We are therefore open to candidates based anywhere in the UK, although some travel to project sites will be required, and there will be an  occasional requirement to attend our Camden office, although you would be welcome to work there more often.

• Working hours: 0.9 FTE, i.e. 4.5 days per week or a 9 day fortnight. Our core working days are Tuesday and Wednesdays, when all staff are required to work. 

• Managed by: Head of Aviation, Heat and Energy.

• Works closely with: Possible’s Head of Comms, Digital Comms and Engagement Manager and Fundraising Manager, as well as key external partners including community energy groups.

• Ideal starting date: December 2025/January 2026

• Application process: Application form and two interview rounds

About Possible

At Possible, we create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, we face climate dread with a can-do attitude and sense of fun. Whether we’re helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything we do is about inspiring more people to take ambitious climate action. We have a set of values that guide our actions and our organisational culture, daring, joy and community.

Commitment to anti-oppression

At Possible, our vision is a zero carbon society, built by and for the people of the UK. To achieve this, it is essential that the whole spectrum of the British public is represented in our organisation. 

We welcome applications from those who are from marginalised groups, in terms of their sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or if you are returning parents, carers or any other aspect which makes them unique. We particularly welcome applications from people who are underrepresented in the climate movement too, including People of Colour, Disabled people, those from a working class or low/ no income background, people who are trans, non-binary or gender fluid. You can find out more about our anti-oppression work here.

If you are from a marginalised group and/or have a non-traditional work or educational background and would like to discuss the role, or if you have any questions about the job or how we do things at Possible before you apply, there's information in the job pack about how to get in touch for a chat.

Interested?

Read the full job application pack on our website or download it below in order to access the links. To apply, upload your CV and there are a few questions so you can tells us a bit more about yourself.

Deadline: 5pm, 16 October 2025

Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?

We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.

ABOUT US

We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.

ABOUT THE ROLE

This role could suit two types of candidates:

• A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
• An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.

It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.

Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.

The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.

What does a week look like for a Daybreak Programme Manager?

No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:

Ensuring a quality service for families, and delivering on contract aims

• Reviewing and triaging referrals, including case discussions with referrers.
• Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
• Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
• Collating and analysing performance data (KPIs), using MS Excel and other tools.
• Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.

Working with your freelancer team of Coordinators

• Allocating new referrals to our team of freelance Independent Coordinators.
• Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
• Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
• Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
• Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
• Reviewing and signing off invoices from freelance Coordinators.

Working with external stakeholders and referrers

• Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
• Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.

Contributing to the wider Charity aims

• Attending Programme Manager and staff team meetings.
• Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.

DETAILS

• Salary: £36,000 - £39,000 per annum pro rata, depending on experience
• Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
• Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
• We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.

APPLICATIONS

To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.

CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)

Why work for us?

This is an exciting opportunity to join a newly formed Trusts and Foundations team to help build new funding relationships with small and medium prospects and grow our existing partnerships with Trusts and Foundations. You’ll have the opportunity to manage a portfolio of donors, work with our expert teams on a diverse range of proposals from health to climate, education to humanitarian work, and the potential to make a real impact through your work.

This is a key growth area for us and CARE International UK has a good opportunity to develop innovative strategic partnerships with UK based Trusts and Foundations.  

The Trusts & Foundations Specialist will also play a vital role as we seek to grow our unrestricted and restricted funding. Together we are working to unlock the potential of the UK grant giving sector to respond to the challenges facing communities globally.

Our current Trusts and Foundations portfolio is at an early stage with a small community of close donors including large, medium and small partnerships. Our ambition is to grow into a multi-million programme of strategic partnerships with a diverse range of Trusts and Foundations in support of CARE’s goals.

This is an exciting role where you will be at the centre of our growth, and you will have a real opportunity to make your mark. You will be supported in your development and work within a talented, ambitious and creative team.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You will have experience raising funds from Trusts and Foundations and/or other supporters (such as major donors or corporates). If you feel this is the right role for you, and you have transferable skills, please do apply.

You will be a dynamic, proactive communicator who enjoys meeting and building relationships with Trusts and Foundations. You will enjoy relationship-based fundraising, developing compelling and engaging donor proposals, reports and thankings.  You will be committed to working with women and girls to build a better future and you will have a real interest in working in the humanitarian and international development sector.

You will have experience navigating a complex organisation, coordinating with different stakeholders and with negotiating externally and internally. You will have experience compiling programmes into concise and compelling donor proposals, budgets and reports. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

While you don’t need to have had direct experience in an international humanitarian or development organisation, you will have an understanding of or strong interest in international development. Most of all, you will have a commitment to helping others, enjoy learning and staying curious.

About the role

This is an exciting opportunity to join a newly formed Trusts and Foundations team, with a mission to raise funds for CARE International’s work globally to shift power and resources to women and local communities.

As part of the Partnerships & Philanthropy (P&P) team, you will form and nurture relationships with UK based Trusts and Foundations, securing five and six figure partnerships with small and medium sized organisations. You will manage your own portfolio of five and six figure UK based Trusts and Foundations, and support the Senior Trusts and Foundations Manager with large opportunities. 

New business is a key part of this role, and you will have the exciting opportunity to research, identify and engage organisations that could be great prospects for CARE, as well as stewarding a small number of existing donors through creative, gold standard, relationship management.

You will work closely with the Senior Trusts and Foundations Manager, Head of Partnerships & Philanthropy, country and programmes colleagues globally, engaging leadership as needed to progress donor relationships.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 15 October 2025

Interview date: 27 October 2025

Finance Coordinator is a new role to support our expanding services.

This newly created role will form part of our Finance Team. As a member of a small but dynamic team, you will work closely with the Senior Finance Officer and Head of Finance. Your role will be critical to our success, with your principal responsibilities including:

• processing purchase ledger invoices
• inputting bank and all financial transactions onto the Xero accounting system
• recording donations to Xero accounting system
• reconciling donations, stewardship and CAF transactions with Xero
• reconciling cheques, standing orders and Stripe transactions with Xero
• processing the weekly payment runs ensuring that all payments are paid on time
• processing staff and volunteer expenses

You will have the support of our excellent and established Finance Team, which is central to the smooth and effective running of our operations. You will be responsible for liaising with colleagues at all levels across the organisation, as well as our Trustees, partners and suppliers. 

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.