Head of policy poverty jobs

Chief Executive Officer

Location: Flexible (with regular travel to London)
Salary: £65,000–£70,000 per annum (depending on experience)
Contract: Full-time, Permanent

Alexandra Rose Charity is transforming access to fresh, healthy food for families on low incomes. Through innovative programs like Rose Vouchers for Fruit & Veg and Fruit & Veg on Prescription, we are pioneering financial incentives that improve nutrition, tackle food insecurity, and support local markets. As we enter our next phase of growth, we are seeking a bold, values-driven Chief Executive Officer to lead us forward; scaling our impact while staying true to our mission of ensuring everyone has access to affordable, healthy food.

This is not a typical CEO role. Alexandra Rose Charity is dynamic, purpose-driven, and committed to systemic change. The new CEO will drive a bold organizational strategy, foster a strong and inclusive culture, champion food equity, and ensure that our programs continue to empower communities across the UK.

The successful candidate will bring:

• Proven strategic leadership experience within a mission-driven organization.
• Experience of successful fundraising and stewardship of major funders
• A track record of scaling impact, income, and influence while maintaining a strong commitment to social change.
• Demonstrated ability to engage stakeholders across government, healthcare, and community sectors to drive policy and programmatic innovation.
• A deep commitment to inclusion, equity, and ensuring that healthy food is accessible to all.

If you believe in a future where everyone, regardless of income, can access fresh, nutritious food and are ready to lead a movement for change, we’d love to hear from you. For more infomation please refer to the recruitment pack attched as a PDF.

The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.

About you

We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Two years of practising experience in the UK, with some experience in employment law;

• Experience of working in a legal team

• Excellent analytical skills with ability to conduct legal research

• Excellent case management skills

• Excellent client management skills

• Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

How to apply

We are actively interviewing for this role as applications come in, so please apply as soon as you can. 

Please send your CV and Cover Letter by 21st June 2025  and don’t hesitate to reach out with any queries about this opportunity.

Senior Global Safeguarding Specialist

Contract: Full-time, Permanent.

Location: London, UK or Stockholm, Sweden

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary and Benefits: for the UK, £48,867- £51,439 per annum with excellent benefits. Competitive salary package for the other location.

About WaterAid

Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Senior Global Safeguarding Specialist to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.

We are a remote global team, and the successful candidate must be willing to work independently, and to travel when required occasionally at short notice.

About the Role

This is an exciting opportunity to join the Global Safeguarding Team as our Senior Global Safeguarding Specialist reporting to the Global Safeguarding Director. This is a senior role in the team and will play a key part in managing and supervising safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. The role involves a considerable about of proactive prevention work such as designing and facilitating training and resources for a range of audiences (Boards, staff groups, volunteers, communities). The role involves organisation and facilitation of large-scale events and management of the Safeguarding Focal Point Network. This role supports the Global Safeguarding Director in implementing safeguarding policies and standards and works closely to deliver core safeguarding projects across the federation. The team is supported by a Global Safeguarding Co-Ordinator for whom this role line manages, a Global Safeguarding Adviser and a Community Safeguarding Engagement Adviser.

In this role you’ll also: 

• Lead and Co-lead safeguarding support country programme / member visits.
• Maintain and update core safeguarding policies and standards as and when required.
• Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
• Monitor compliance with global safeguarding standards in relation to core performance indicators.
• Lead on planning and developing, training resources such as webinars, videos, and guidance documents for multiple audiences.
• Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7
• Cover for the Global Safeguarding Director in their absence.

Requirements

To be successful, you’ll need: 

• Proven track record of working in a safeguarding environment with significant case management experience of at least 5 years.
• Significant experience in conducting safeguarding investigations and risk-based interviewing.
• Experience of report writing skills, including risk assessments and risk management report writing.
• Technical knowledge and understanding of safeguarding and protection principles and standards.
• Understanding and knowledge of applying a trauma survivor centred approach
• Experience of working with vulnerable groups such as young people and vulnerable communities.
• Knowledge of UK and globally relevant safeguarding legislation and guidance.
• Experience of working in challenging, face paced, and complex environments.
• Experience of safeguarding policy design and implementation.
• To be able to confidentiality communicate in English both written and spoken.
• Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
• You must be available to travel internationally for an event between 04- 11 October 2025.

Although not essential, we also prefer you to have:

• Spoken and written French, Spanish, or Portuguese.
• Gender and inclusion experience within the international sector
• Qualified sexual exploitation and abuse investigator for example ITQS level 3.
• Appreciation or experience of some of the country contexts in which WaterAid works

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Monday, 30th June 2025.  Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found.

We encourage all potential applicants to apply as soon as possible. If you would like to speak to a member of the team about the role, please reach out to Nicci Morgan directly by emailing 

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Position Title:

Events & Volunteer Coordinator

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 28th June 2025

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.

The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Self-motivated

· Approachable with great leadership skills and initiative

· Excellent communication skills with passion for public speaking when needed to rally volunteers

· Engage with communities from different background and age ranges

· Knowledge of database management

· Be honest and accountable

· Willing to travel to meet with volunteers and work flexible hours

· Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

· Be adequately experienced in supporting advertising and executing successful events.

· Possess suitable record keeping and administrative skills

· Possess a flexible approach to tasks and responsibilities.

· Possess a high level of self-motivation and professionalism

· Holds a valid UK driver’s license

Desirable:

· Access to a car with business insurance

· Direct role experience

· Familiarity of UK Events and Volunteers department’s activities

· An awareness of Health and Safety values.

· Multilingual Skills

· Degree level educated

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

This role will play a leadership role in delivering our ambitious policy influencing programme, helping to shape and implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK.  It will provide management and oversight to some of our strategic projects.

Role responsibilities

· Developing and implementing Trussell’s influencing strategy

Working with teams across the organisation to ensure key groups, including our community of food banks, corporate partners, churches and church-related organisations have a clear role in our policy influencing approach.

· Planning and delivering impactful public affairs activity

Ensuring systems are in place to help plan, monitor and evaluate public affairs activity and maximise opportunities to engage with key audiences, including Parliamentarians, advisers, and UK Government Ministers; and support close working with colleagues in all UK nations and regions.  Managing the development and delivery of public affairs activity to support high profile influencing campaigns.

· Building and managing strong relationships with key external stakeholders

Developing relationships, partnerships and networks to help raise the profile, credibility and influence of Trussell and our policy positions, particularly in the UK Parliament.  Representing Trussell and promoting the organisation’s policy position to key audiences, including in meetings and events with Parliamentarians.

· Developing public affairs support to the food bank community

Working closely with a small team of Network Policy and Research Officers and the Organising and Local Mobilisation team to support our community of food banks to build and maintain strong relationships with their local MPs.  Ensuring public affairs activity is well aligned to campaign strategies involving the food bank network.

· Embedding participatory approaches across our public affairs and wider influencing activity

Supporting further development of a participatory approach to policy influencing to ensure it is rooted in the lived experience of individuals affected by poverty.  This includes ensuring an ethical approach in line with our values.

· Providing advice and line management

Have line management responsibility for individuals within the team, providing pastoral and development guidance along with task management on key projects.  This includes regular 1:1s, objective setting and collaborative monitoring, and support with development needs.

Person Specification

Technical skills and minimum knowledge:

· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.

· Track record of delivering strategic public affairs activity based on robust evidence, from development to evaluation.

· Can explain components of effective policy influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.

· Demonstrates a good understanding of policies that affect UK poverty and hunger.  Can explain policy motivations of main political parties and can advise on how to influence them most effectively.

· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.

· Experience of line managing, including dealing with performance issues and supporting team development.

Behaviours and competencies:

· Works collaboratively, managing challenges in a constructive manner

· Balances competing priorities and work to tight deadlines

· Demonstrates a dedication to the values of Trussell

· Demonstrates empathy for people from disadvantages, marginalised or socially excluded backgrounds

· Role models inclusive behaviour, values and leadership

People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Hub Manager, Devon & Cornwall

Reporting to: Head of Operations

Salary: £28,500 - £30,000, depending on experience

Hours: 37.5 hours per week (Monday to Friday, rota’d evening shifts and occasional weekends)

Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution

Location: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)

Manage: Directly: Lead Supervisor, Supervisors, Community Food Produce Coordinator, (fixed term role), Volunteer Team (incl. Corporate Volunteers, Drivers, Drivers Mate), agency staff

About FareShare South West

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.

Purpose of the Role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

Key Responsibilities

1. Operational Management

• Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
• Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
• Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
• Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
• Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
• Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
• Coordinate and manage external contractors for maintenance and repairs.
• Provide procurement support to secure value for money on consumables and equipment.
• With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
• Ensure adequate stock of operational supplies and equipment to support daily operations.
• Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
• Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
• Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
• Contribute to delivery of the Operations Strategy, including key developments for FSSW.
• Carry out other duties as required to support the successful running of the hub.

2. Team Management

• Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
• Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
• Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
• Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
• Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Foster a positive and productive team culture in line with FareShare South West values.

3. FareChance Employability Programme

• Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.

4. Health & Safety (H&S) and Compliance

• Take lead responsibility for the health, safety and security of the hub, and the safety and wellbeing of all staff, volunteer and visitors
• Champion a culture of safety and compliance, setting a strong example and ensuring robust H&S protocols are always followed.
• Effectively manage and resolve incidents in line with emergency procedures, including product recalls and escalation protocols.
• Keep accurate, up-to-date records of all H&S activity, including staff and volunteer training, audits, corrective actions and incident reports.
• Support the development, communication and enforcement of H&S and compliance-related policies, procedures, and risk assessments.
• Ensure that all legal and FareShare South West requirements related to food safety and H&S are understood and adhered to on site.
• Operate in accordance with the FareShare HACCP Food Safety Manual and local environmental health regulations.
• Ensure the site is always audit-ready and support internal and external audits as required.
• Ensure facilities and equipment are used safely, regularly maintained, and reported if defective.

5. Quality Assurance and Continuous Improvement

• Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
• Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
• Work with others to identify and implement improvements to systems, processes and workflows.
• Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
• Collaborate cross-functionally with other teams to support service development and innovation.

Person Specification

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential

• Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
• Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
• Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
• Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
• Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
• Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
• Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
• Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
• Physically able to carry out the role, including manual handling and operating in warehouse conditions.
• Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
• Full UK driving licence.
• Forklift truck operator’s qualification (or willing to train as an essential part of the role).

Desirable

• Formal training or certification in health & safety, manual handling, or food hygiene.
• Experience of working in a charitable, volunteer-led, or community-based organisation.
• Experience of route planning and/or vehicle logistics coordination.
• Experience of working within a regulated or audited environment
• Experience contributing to or delivering change initiatives.

Attributes & Values

• Committed to FareShare South West’s work to fight hunger and tackle food waste.
• Strong team player who supports collaboration and mutual accountability.
• Organised and methodical, with strong attention to detail.
• Reliable, consistent, and takes pride in maintaining high standards.
• Acts with integrity and openness; willing to learn from feedback and take responsibility.
• Enjoys being hands-on and actively involved in operational delivery.

Behaviours

• Leads by example and motivates others through positive, proactive behaviour.
• Calm and solutions-focused in challenging situations.
• Values and supports diversity and inclusion across the team.
• Communicates with respect and clarity, adapting style to suit audience.
• Champions a safety-first culture while enabling productivity.
• Embraces change and drives continuous improvement.
• Confident working within clear procedures and standards.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.

Role Purpose 

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role. 

Responsibilities and Duties 

• Drafting and submitting funding bids up to c£10k grant value 

• Reporting to funders and supporting relationships with funders and partners

• Researching and identifying grant funding opportunities 

• Managing bid writing process, including gathering input from colleagues 

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies 

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders 

• Ensuring project reports are completed and submitted to funders on time 

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors 

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice 

Skills and Experience 

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding 

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Proven effective lead generation skills 

• Excellent verbal and written communication skills 

• Ability to plan and prioritise to meet deadlines 

• Excellent report writing for funders and proofreading skills 

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting 

• Donor stewardship experience

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR 

Personal Qualities  

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society 

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking 

• Highly self-motivated and positive, with a self-managing “can do” attitude 

• Self-directed, results driven and able to multi-task with resilience and adaptability. 

• Strong collaborative spirit

• High levels of personal and professional integrity

• Strong attention to detail and quality

• Reliable, with a willingness to work flexibly outside of office hours. 

• Clear commitment to our values 

Further Information  

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check

• You will adhere to matters of confidentiality concerning this role and the KLS team 

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.  

Do you want to help people in the Middle East free themselves from a life of poverty and injustice?

Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.

We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.

As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.

Key Responsibilities:

• Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
• Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
• Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
• Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
• Coordinate training sessions and all staff coming together days.
• Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.

Skills, experience and professional qualifications required:

• CIPD qualified, level 5 or above
• Excellent understanding and application of UK employment law and best practice
• Experience of providing HR support for a remote and flexible working organisation
• Experience of working for a small to medium sized organisation in a HR stand-alone role
• Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
• Experience of managing staff recruitment, selection, onboarding and offboarding
• Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
• Analytical skills to draw out useful information to inform reports and actions
• Ability to confidently and cogently influence and support managers at all levels
• Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
• Experience managing and maintaining HR systems and reporting tools
• Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
• Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
• Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary
• Access to retail discount portal
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees
• Commitment to staff health & wellbeing

How to apply:

For further information and to apply, please visit our careers page.

Closing date: 27 June 2025.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Job Description: Food Sourcing and Gleaning Officer 

Reporting to: Head of Food and Logistics

Department: Operations 

Salary: £25,000-£27,000 per annum 

Hours: 37.5 hours per week (8.30am – 5pm) 

Working Pattern: Monday to Friday, 08:30-17:00 

Contract: Fixed Term until 31st March 2026 

Benefits: 32 Days annual leave inclusive of bank holidays per annum. 5% employer pension contribution. There will be a requirement to work some bank holidays.

Location: Bristol or Plymouth, with requirement to travel across the region 

About FareShare South West 

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. 

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. 

Purpose of the Role 

The Food Sourcing and Gleaning Officer plays a key role in FareShare South West’s mission to reduce food waste and fight hunger across the South West. You will be responsible for developing FareShare South West’s network of local suppliers, increasing the number of donations of good to eat surplus food to the organisation. The role also includes a focus on gleaning, this is the mobilisation of volunteers to pick surplus farm crops to be sent out to our network of charities. This forms part of a gleaning pilot project that is happening in 2025-26.

As an ambassador for FareShare South West, you will provide excellent customer service to food suppliers and work closely with our operations and logistics team to ensure food is transported safely, efficiently, and with care. 

Key Responsibilities 

Local Food Sourcing 

• Support delivery of the Local Food Sourcing Strategy to build a sustainable and expanding supply of local food. Complementing national food partners and matching this with the needs of a diverse Community Food Member base. Delivering a consistent supply of food throughout the year whilst adapting to seasonal fluctuations, and specific projects. 

• Research potential food sources by geography, type, and sector (retail, wholesale, producer, grower). 

• Conduct outreach to establish and broker supplier relationships, including on-site visits and securing food supplies in line with growth plans. 

• Participate in working groups with other FareShare regional centres to share local food sourcing opportunities and share best practice on gleaning projects. 

• Implement a gleaning project involving volunteers to harvest surplus produce from farms across the South West. Working closely with the corporate volunteer coordinator to organise and support gleaning activities. 

• Track and report the success of these gleaning activities in line with the projects KPIs.

• Expand the network of surplus food suppliers in the South West, with emphasis on Cornish companies. 

• Work with the Communications team to develop supplier engagement content such as impact stories, case studies, and visual materials. Also support the planning and execution of an event to engage more food suppliers.

Logistics 

• Coordinate logistics to cost-effectively receive surplus food. Supporting the Head of Food and Logistics in managing dedicated vehicles for food collection and liaising with warehouse staff to optimize use of the van fleet for additional collections. 

• Oversee safe and compliant movement of stock across sites to maintain adequate inventory levels for order fulfilment.

• Serve as a point of contact with FareShare UK and other regional centres on food sourcing and logistics matters. 

Food Management 

• Managing ad-hoc food offers from FareShare UK, balancing operational and storage capacity across sites. 

• Collaborate with warehouses and membership teams to understand member needs and allocate unusual food and non-food offers efficiently. 

• Act as liaison between operations teams and external suppliers, providing feedback and escalating issues as needed. 

General 

• Represent FSSW in local partnerships and collaborations focused on reducing food waste and surplus. 

• Maintain accurate and accessible records of food sourcing activities and provide timely performance updates to Head of Food and Logistics for monthly Food & Logistics reporting. 

• Contribute to annual budgets and strategic planning as required. 

• Ensure compliance with FareShare national policies, procedures, and relevant legal frameworks. 

• Undertake other administrative duties as necessary. 

• Support the food team function in the absence of the Head of Food and Logistics.

Person Specification 

Essential Criteria 

• Excellent interpersonal and communication skills, able to build and maintain trusted relationships and foster collaboration. 

• Experience managing diverse stakeholder relationships, preferably in the food or operations industry.

• Experience in supply chain, or logistics coordination, ideally in the charity or food sector. Showing a high level of attention to detail. 

• Understanding of food safety, health and safety, and compliance related to food handling and transport. 

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

The Rainy Day Trust is seeking a Chief Executive Officer to lead our small but mighty charity as we enter an exciting new strategic planning cycle. If you’re an enthusiastic, dynamic leader ready to roll up your sleeves and drive real change for those who’ve worked in the home-improvement sector, this is your opportunity to steer an 182-year-old charity into its next decade.

About Us
The Rainy Day Trust provides practical, financial and emotional support to people who work - or have worked - in the home-improvement and enhancement industries (builders’ merchants, DIY, garden centres, tradespeople and related sectors). We deliver grants, debt relief, apprenticeship funding, fuel-poverty assistance, legal advice, counselling and e-learning, partnering with industry peers to tackle poverty through both direct intervention and prevention. We pride ourselves on punching above our weight to ensure every beneficiary lives with dignity.

The Role
As CEO, you will work in partnership with the Board to finalise and own our new five-year business plan, ensuring its successful delivery. You’ll combine strategic vision with hands-on leadership. overseeing service delivery, fundraising, financial stewardship and regulatory compliance, while modelling our core values of transparency, fairness, energy, inclusivity and compassion.

Key Responsibilities

• Strategic Leadership: Co-create, implement and evaluate the new five-year strategy, business plan and budgets.
• Operational Management: Lead a small core team and manage partner relationships (e.g. Maximus for casework). Ensure high-quality, cost-effective service delivery and robust risk controls.
• Income Generation: Devise and deliver a diversified fundraising strategy (corporate partnerships, events, digital campaigns) to secure financial stability in a demanding climate.
• Governance & Compliance: Act as Nominated Individual to the Charity Commission; support the Board in trustee recruitment, training and governance best practice.
• External Relations: Serve as chief spokesperson; build and sustain partnerships across the home-improvement sector to raise awareness and influence.
• Culture & Values: Foster an organisational culture of learning, innovation, professionalism and integrity that reflects our values at every level.

Key Details

• Job Title: Chief Executive Officer
• Salary: circa £70,000 per annum
• Contract: Permanent, full-time (evenings and occasional weekends; UK travel required)
• Location: Head office in Bromsgrove, Worcestershire, with travel across the UK

Person Specification

Essential

• Graduate or equivalent vocational qualification.
• At least 10 years’ senior-management experience in a comparable organisation (charity, social enterprise or commercial).
• Proven track record of income generation across varied channels.
• Experience of strategic planning, budget management and regulatory compliance (Charity Commission, SORP).
• Strong leadership skills: able to inspire small teams and foster collaborative partnerships.
• Excellent communicator, both orally and in writing; adept at presenting complex issues succinctly.
• Financially literate: able to interpret spreadsheets, set forecasts and manage risk.

Desirable

• Experience in the home-improvement, construction or retail sectors.
• Familiarity with mental-health or preventative-welfare work.
• Background in formal collaborations/joint ventures.

Attributes

• Values-driven, demonstrating integrity, empathy and inclusivity.
• Strategic thinker with a results-oriented, commercial mindset.
• Resilient under pressure, well organised and adaptable to changing priorities.
• Curious and innovative: open to new ideas and continuous learning.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 30th June 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?

Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Achievements (so far) include:

• 9.2 million new and improved jobs
• +93% average increase in monthly income
• 84% of women with the power to make decisions in their lives

We are delighted to be supporting Hand in Hand in their search for an ambitious, confident Partnerships and Philanthropy Officer to join their award-winning fundraising team. You will join a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.

This is a Trusts and Foundations-focused Philanthropy & Partnerships Officer role with a mix of responsibilities across family Trusts and Foundations, Corporate Foundations, Wealth Management firms, and HNWIs. It’s a programme-led role and suits someone who is both personable and detail-oriented, excited by co-developing impact with donors through tailored projects.

As Partnerships and Philanthropy Officer, you will:

• Manage and grow a portfolio of family Trusts and Foundations, Wealth Management firms, and HNWIs
• Manage accounts worth $215,000 and drive new business worth $175,000
• Contribute to the team target of $7.1 million
• Develop detailed, programme-specific funding proposals
• Steward existing donors and develop new partnerships
• Build strong relationships with donors based on detailed programme insight

Ideal skills and experience:

• At least 1 year in a fundraising role ideally Trusts and Foundations or Major Donor
• Proven track record of securing gifts of c.$20,000+
• Ability to own relationships and manage a donor portfolio
• Methodical, detail-oriented, confident, and persuasive
• Strong sales and relationship-building skills
• Open to candidates from Corporate or Major Donor backgrounds who enjoy proposal development

Benefits include: 

• Annual leave: 26 days a year, plus bank holidays.
• Employee pension contribution of 6.5%
• 20 weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
• Five days paid dependents leave per year
• International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
• Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
• Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
• Flexible start time between 8am–10am
• Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.