Head of quality assurance jobs
An exciting opportunity has arisen for a Deputy Head of Care (Registered Manager) to join our Nursing and Care Team. This role will require the successful candidate to lead and manage the delivery of high-quality care and support services in compliance with Care Quality Commission (CQC) and Office for Standards in Education, Children’s Services and Skills (Ofsted) regulations. This role is essential in ensuring that the organisation meets its statutory obligations and maintains a culture of continuous improvement and excellence in care.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
The Deputy Head of Care (Registered Manager) will work collaboratively within the Nursing Directorate, reporting directly to the Head of Care, to develop and implement strategies that enhance service delivery while safeguarding the welfare of children and young people. The post holder will be responsible for fostering a positive environment that promotes the emotional and physical well-being of all service users, ensuring that their needs are at the forefront of service provision.
You will be responsible and accountable for leading the organisation in the implementation, and ongoing monitoring of the National Minimum Standards for Children’s Homes and Care Quality Commission standards. Ensuring that children and families are involved in the evaluation and development of changes to service provision.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.
If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!
Key responsibilities of the role include but not limited to:
- Oversight and line management of the HR, Learning, Communications & Marketing, and Community Engagement functions of the Trust.
- Oversight of key projects essential to the delivery of the Horizon (strategic) Plan 2025-2028 as agreed with the CEO.
- Be a key part of the Executive Team, chaired by the CEO.
- Maintain an overview of all projects and programmes of activity, outputs and outcomes within the role and ensure reports are written and submitted on time.
- Provide day-to-day operational leadership across teams, driving high performance, alignment with values, and maintaining individual, personal & team wellbeing.
- Develop and implement planning processes and performance management tools to ensure effective delivery of goals.
- Develop, drive and maintain the data gathering and analysis for the Westway Trust, that enables the Social Impact Framework and to play a key role in the organisation’s progress towards creating a strong narrative in respect of achievement.
- Attend People Committee Meetings and the Board as requested, and contribute to the preparation of meeting papers as necessary in line with agenda requirements.
- Provide upward reporting and insight to the CEO including written briefings, performance dashboards, and recommendations.
- Attend internal and external meetings, including those that require representing the Trust publicly, in line with agreed strategies and perspectives.
- Monitor, update and ensure compliance with organisational policies and legal requirements (e.g. safeguarding, employment, health & safety, data protection) to build a positive work culture.
- Champion collaboration and integration across departments, ensuring consistent implementation of work priorities that align with community needs and objectives.
- Support a values-based culture that centres equity, sustainability, openness, courage, and integrity.
- Contribute to organisational development and support the process of communicating and managing change effectively at the Trust in line with agreed policies and frameworks.
Essential Experience, Skills and Attributes:
- Minimum 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
- Proven ability to lead, guide and motivate diverse teams and to support the professional growth of those who report to you as a line manager.
- Demonstrable experience of good practice approaches to conflict resolution, working in collaboration with others and encouraging honesty, transparency and open ways of working across teams that benefit the organisation’s effectiveness and efficiency.
- Excellent planning, organisation and performance management skills.
- Excellent writing and reporting skills, including the ability to summarise complex data and issues for decision-makers.
- Experience in researching, developing and managing departmental budgets.
- Ability to analyse information, and formulate practical and reasoned operational plans that can be easily understood and monitored.
- Strong interpersonal and emotional intelligence skills – able to offer both moral and professional support to teams.
- Experience of supporting organisational change, transition, or transformation programmes.
- Experience of embedding inclusive and equitable practices across teams.
- Demonstrable alignment with the Trust’s values and commitment to anti-racism and community power.
Desirable Experience, Skills and Attributes:
- Previous experience overseeing HR or education/community programmes is highly desirable.
- Familiarity with communications/marketing functions is a plus but not essential.
- Degree-level education together with a recognised professional qualification in any of the fields this role covers - or equivalent lived/professional experience – is highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 13 July when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Business Support Assistant, Clinical Governance to join our Nursing and Care Directorate This successful candidate will play a key role in supporting the Business Support Manager in ensuring the efficient operation of the Nursing and Care Directorate.
This role involves providing project support and operational coordination across multiple areas, including staffing, recruitment, training, compliance, clinical governance, electronic medical records, and budgetary management.
The Business Support Assistant will collaborate closely with the Business Support Manager, Head of Care, Head of Clinical Governance, People Team, and other key stakeholders to ensure smooth and efficient operations, while maintaining high standards of care and compliance with regulatory requirements.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
- Assist in the recruitment process for Nursing and Care roles, including posting job advertisements, collecting applications, and assisting with shortlisting and arranging interviews.
- Provide support in the onboarding process for new staff, including preparing induction materials and coordinating with the People Team to ensure all pre-employment checks are completed.
- Support the coordination of the international recruitment programme by liaising with the recruitment and compliance teams to ensure all necessary documentation is completed.
- Maintain records of staff absence, including sickness and vacancies, and assist the Business Support Manager in liaising with relevant teams to arrange bank/locum/agency cover as required as well as the required inputs on SMI.
Interview Date: to be confirmed.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
WLIC is seeking to appoint an inspiring, highly motivated, and enthusiastic Head of Education, with a clear and compelling vision to enable every future student from our brand new education faculty, Islamic supplementary school and adult education programmes, to fulfil their potential. The Centre has recently undergone a £9.5million redevelopment which includes a dedicated floor with multiple classroom, staff and modern library facilities. The ideal candidate will have the energy and ability to lead and motivate others and will hold a deep belief in the vital role of Islamic and curricular education in young people’s lives, within a caring, respectful and co-operative environment.
This is an excellent opportunity to build on WLIC’s educational service record and to provide a stimulating and enjoyable education for students of all ages. The Head of Education will work with us to create and maintain a positive learning environment through effective school and course management, staff recruitment, financial administration, risk assessment, regulatory compliance, curriculum implementation, policy enforcement, and exemplary leadership.
The client requests no contact from agencies or media sales.
The Head of Program reports to and works closely with the Country Director to provide strategic program direction for DRC’s ALT (Algeria, Libya and Tunisia) response in a manner that is accountable to the communities we work with. The HoP is expected to contribute to the quality assurance of program implementation across the project development and implementation cycle. The position ensures that DRC’s projects significantly contribute to meeting immediate humanitarian needs, transitioning from relief to longer-term rebuilding and recovery. The HoP is a key senior position in the DRC country set up, responsible for cross-cutting programmatic information management, sound design of and overseeing assessments, monitoring and evaluation, and ensuring that information collected is reflected upon, used to improve ongoing projects, and is incorporated into consistently high-quality grant proposals and reports. S/he plays a crucial role in strategy development and adherence and ensuring that policies, systems, and people are continuously and accurately working in a coordinated manner to ensure that a coherent and comprehensive program is designed and implemented. Your main duties and responsibilities will be:
Programming Strategy & Development
- Constant in-depth analysis of humanitarian context, trends, gaps, challenges and opportunities
- Participate in country level strategic planning, lead the annual review process and contribute to the sustainable management of program with a continual eye to new program development that addresses displacements and meets the needs of beneficiaries
- As a key pillar of the overall country strategy, develop/define the country programming strategy designing process in a collaborative way in order to ensure program appropriateness and accountability among the country program team.
- Write/Review and monitor the Program Strategy document based upon a clear needs/evidence driven approach, DRC’s core expertise and a large stakeholders analysis
- Foster synergies between program areas and promotes an integrated approach
- Support the strong integration of protection throughout all humanitarian initiatives and ensure adherence to Sphere standards or any other international standards when relevant
- Support the integration of gender mainstreaming across all programs
- Facilitate assessment and rapid response in any humanitarian situation, with written report and recommendation to initiate and setup relevant emergency projects if a response is decided on
- Keep abreast and engage with the Durable Solutions Architecture and ensure DRC is well represented in these fora.
- Advocate about DRC’s program with government, donors, and humanitarian stakeholders, in cluster meetings, workshops, conferences and in other relevant form
Program Implementation & Coordination
- Provide oversight, guidance and leadership to all aspects of program development and implementation, including ensuring timely reporting, compliance and quality utilizing routine monitoring and feedback into program implementation
- Ensure effective and transparent budget follow up, planning and use of financial resources in compliance with DRC and donor policies and priorities
- Develop a close and productive working relationship with Area Offices to ensure that all aspects of programs are implemented to maximum affect and compliant with DRC and donor regulations.
- Ensure grant Kick Off and Close Out meetings are systematically taking place
- Ensure regular grant review meetings are taking place and red flags are discussed and actioned upon
- Effectively stay abreast of donor policies, procedures, rules and regulations
Program Monitoring, Evaluation, Accountability and Learning
- Ensure the implementation of effective and participatory program Monitoring, Evaluation, Accountability and Learning strategies at all levels of the DRC’s program in country
- Ensure that all projects contribute to measuring impact and are in line with DRC’s country strategic plan
- Ensure quality programming by coordinating the technical support provided by the Regional Office and HQ, by developing M&E tools and indicators and other quality improvement initiatives
- Adopt an evidence-based approach that see the dissemination of lessons learned and best practices within DRC country and Region teams, to donors and to other stakeholders when relevant in order ensure synergetic programming and cross-program collaboration in ALT and in the whole region
- Supervise monitoring and evaluation of the operations to ensure the overall implementation is in accordance with agreed work plans, donor agreements and humanitarian accountability framework
- Ensure Information Management is embedded with DRC program and data are managed in a confidential manner
Fundraising, Grant proposals writing & reporting processes
- Ensure up to date donor mapping and pursue funding opportunities in all DRC competence areas, and coordinate the capacities of the program managers and SMT to identify and materialize opportunities
- Lead in the design of programs to input into potential proposals.
- Review final reports and authorize on proposals to be submitted to external donors and HQ
Program staff Management and Capacity Building
- Effectively manage the program team in the coordination office in Tunis: Project Development and Quality Manager, Protection Manager, Humanitarian Mine Action Operation, ECREC Manager, Partnership Coordinator and the Program Trainee
- Ongoing development of team composition and structure to ensure that is fit for purpose, develop Job descriptions/Terms of Reference, follow up program staff related recruitment processes and orientation of staff. Proactively seek to increase the numbers of national staff members in the Programs team.
- When needed, draft and/or review scopes of work to hire and manage technical consultants, including review for technical efficacy and contract budget
- Development of overall staff competence through leadership, training and coaching of technical and management key program staff
- Conduct annual staff performance reviews
Donor liaison, Partnerships and Representation
- Represent DRC’s program to funders and potential donors
- Cultivate key relationships that enhance DRC’s visibility, credibility in ALT
- Frequent travel for direct support to field sites, representation and identification of opportunities for organizational growth in the competence areas profit, independent, rights-based refugee organization.
- Review and oversee implementation of the CSO partnership strategy and promote localization agenda within DRC.
- Identify local NGOs/partners and develop partnership with relevant and complementary partners.
Other
- In close collaboration with the broader Senior Management Team, lead by example to ensure continual progress towards DRC’s Age, Gender, and Diversity policy and AGD programmatic minimum standards, and promote compliance with DRC’s commitment to zero-tolerance to Sexual Exploitation and Abuse policy.
- Other duties as requested by the Country Director
About you
To be successful in this role we expect you to at least 5 years' experience in relevant field. Moreover, we also expect the following:
Required
- Minimum 7-8 years of progressively responsible experience in program management, leadership, and design in countries of conflict or post-conflict, including working on protection and mine action programmes.
- Minimum 4 years of experience working in managing emergency operations, including 2 years at senior management level and at least 2 years in the Middle East/North Africa.
- Demonstrated experience and skill in proposal development, budget development, program implementation, monitoring and evaluation.
- Master’s degree in International Development and/or Humanitarian Assistance, Project Management, or any other related field
- Demonstrated experience in managing migration programmes and cross-border programming.
- Proven experience in effectively coordinating with National Governments, International and National NGO partners and a variety of working with and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU FPI and DG.
- Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.
- Proven experience in managing integrated programs as well as capacity building.
- Fluent in English
- Fluent in French
Desirable
- Arabic: Desirable
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 24 months
Band: E management
Designation of Duty Station: Family duty station
Start date: as soon as possible
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 08 /July / 2025
Applications will be reviewed on a rolling basis, and early submission is strongly encouraged.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
The client requests no contact from agencies or media sales.
Role: Head of Finance
Hours: 37 hours per week
Contract: Permanent
Salary: £55,690 – £62,682 per annum
Closing date: Thursday 10th July at 9:00am
Interview Date: Friday 18 July
Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.
We are proud to offer a wide range of benefits, including:
· A warm and welcoming working environment,
· 35 days annual leave inclusive of bank holidays, increasing with length of service,
· Contributary pension scheme,
· Free car parking,
· Subsidised lunches,
· Cycle to Work Scheme,
· Shopping, leisure and holiday discounts,
· On demand GP,
· Westfield Health Cash Plan,
· Life Assurance,
· A range of Wellbeing initiatives.
The available role
As our new Head of Finance, you’ll be a key member of the Business Development Team - managing a small team and ensuring they deliver a high quality service. You will work closely with the Executive Team and Board of Trustees, ensuring they have a clear understanding of the hospice’s financial position.
You’ll be joining a values-led, CQC Outstanding rated hospice at a pivotal moment in our journey. Together, we are strengthening and evolving our services to meet changing needs across Wigan and Leigh, while staying rooted in our mission: to promote and provide outstanding care, specialist support and information for people experiencing and affected by life-limiting illness, dying, and bereavement.
As Head of Finance, you will lead the hospice’s budgeting process and audit process, as well as producing regular management accounts, forecasts, statutory returns and investments. You will work with managers from across the hospice to help them to better understand their own budgets and you will play a vital role in improving efficiencies and managing costs.
The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £55,690 - £62,682 per annum. A hybrid approach to work, with the option to work from home 1–2days per week, depending on the needs of the service.
How to apply
To apply for this role, please send your CV along with a one-page supporting statement explaining why you believe you’re the right fit to HR Department.
Job Description can be accessed via Application Form tab on our website.
Application deadline: Thursday 10th July at 9:00am
Interviews: Friday 18th July
Our Interview Process
As part of the initial interview process, you will take part in a panel interview and be asked to prepare a presentation to share with the panel.
You’ll also have the opportunity to tour our hospice.
If you’d like to find out more about the role or have an informal conversation, please get in touch with our HR team.
If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.
Successful appointments will be subject to Enhanced Disclosure and Barring Services Check (DBS) check.
About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.
The client requests no contact from agencies or media sales.
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
Description
Key Areas of Responsibility
Clinical strategy and plans for growth
- Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
- Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
- Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
- Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
- Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
- Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
- Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
- Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
- Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
- Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.
Delivery of Clinical Services
- Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
- Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
- up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
- robust assessment, formulation, treatment and ending processes
- robust partnership agreements with organisations referring people to TTI for clinical treatment.
- Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
- Maintain an appropriate clinical caseload.
- Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
- Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
- Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
- Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
- Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.
Quality Assurance and Evaluation
- Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
- Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
- Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
- Support the transition of TTI’s clinical team and associates onto client management software, with a focus on good data, confidentiality and consistency of adoption.
- Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
- Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
- Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
- Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.
Clinical Risk and Safeguarding
- Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
- Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
- Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.
People Management
- Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
- Notice and respond appropriately to any performance management issues.
- Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.
- Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
- Take up monthly external supervision provided by TTI.
- Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
- Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.
General
- Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
- Compliance with organisational policies and practices, and attendance at mandatory training.
- Any other appropriate duties as required by the organisation.
Personal Specification
Essential Criteria
- HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
- Minimum 5 years post registration experience working within mental health services.
- Managerial and leadership experience
- Clinical experience across the life span of individuals
- Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
- Training in at least two UK NICE guidelines evidence based treatment for PTSD.
- Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
- Experience of developing and delivering training online and in person.
- Knowledge of risk management, safeguarding
- An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
- Understanding of workforce exposure to trauma or traumatic material and experience in staff support
- Evidence of post qualification development
- Training and supervisory experience
- Project management experience
- Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
- A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
- Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.
Desirable Criteria
- Experience of crisis response work
- Knowledge of languages or cultures of those we seek to support
- Lived experience of the issues reflected in TTI’s mission and aims
- Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005)
- Experience of working in the charity sector or international development sector in the UK or internationally
- Experience in facilitating critical incident response sessions and reflective practice
Qualifications
- Doctorate in Clinical Psychology (DClinPsy)
- Doctorate in Counselling Psychology (DPsyc)
WHAT WE CAN OFFER YOU:
- 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in health or research policy development and advocacy? Great Ormond Street Hospital Charity are hiring a Head of Policy to develop our first ever policy and advocacy function. As Head of policy, you will be a key spokesperson for the charity and will ensure that we are using our brand and our voice to advocate for the needs of seriously ill children and their families at Great Ormond Street Hospital and beyond.
Salary
The salary for this position is £72,000 per annum and we operate a hybrid working policy of a minimum of 2 days in the office per week.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is a varied position where you’ll be responsible for:
Strategic policy leadership
- Developing and implementing a comprehensive policy agenda, in line with our high level strategy for advocacy.
- Overseeing the development of position papers, key policy messaging and response to government consultations.
- Identifying emerging policy trends, analysing potential impacts and developing responses.
Creating and leading a team
- Recruiting and developing a small team.
- Owning the policy and advocacy budget and work plan.
Relationship building
- Developing relationships with the Charity’s local partners at the Trust and Institute of Child Health (ICH) to ensure alignment and engagement on key policy & advocacy initiatives.
- Building relationships with key parliamentarians and policy makers.
- Representing the charity at key political or government events.
Please refer to the full job description for more information.
Skills, Knowledge and Expertise
- Significant experience in policy development / strategic advocacy within a charitable organization, think tank, or public sector organisation.
- Previous success in shaping and influencing public policy.
- In-depth knowledge of the healthcare, research, paediatric care, or relevant public health policy landscape.
- Exceptional strategic and analytical thinking, with the ability to interpret complex policy issues and translate them into clear, actionable strategies.
- Excellent communication and interpersonal skills, including public speaking, stakeholder management, and the capacity to engage effectively with diverse audiences.
- Leadership qualities with strong team management skills and the ability to foster collaboration across departments.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Job Title: Deputy Director of Care – Quality, Governance and Patient Safety
Salary: £76,681.64 - £81,823.59
Team: Care Directorate
Hours: 37.5hrs per week
Location: Christopher’s Hospice Guildford (main base) and Shooting Star House Hampton
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced nurse to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have recently increased our inpatient capacity for end of life care and expanded our bereavement offer to support all families in Surrey and to the West of London whose child has died.
About the role
The Deputy Director of Care will provide knowledgeable, professional, and inspirational leadership to our clinical teams. The role will ensure the provision and strategic development of our clinical services.
We are looking for someone who has a clear passion and strong commitment to our mission and values and will support and challenge their team to do the same. Holding the position of Deputy Director of Care will further the culture of quality improvement, patient safety and governance across clinical services and ensure the experiences and voices of the children, and their families influence our service delivery and strategies.
As a member of the Organisational Leadership Team (OLT), the Deputy Director of Care will also develop good working relationships within all areas of the hospice, as well as with external stakeholders.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
- Stakeholder pension scheme
- Employee contribution 3.5%
- Shooting Star Children’s Hospices contribution 4.5%
- Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits - Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Eye care
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS Check.
Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Are you confident working with senior leaders and navigating complex relationships? Do you have the diplomacy and judgement to support strong governance in a fast-paced environment?
We're looking for a Head of Governance and Compliance to work closely with our CEO, Executive Leadership Team and Board of Trustees. This is a vital role at the centre of the organisation, supporting a wide range of influential individuals. The Head of Governance and Compliance will need to adapt to varied working styles and expectations, with the ability to approach all relationships with professionalism, clarity and care.
As Head of Governance and Compliance, you will lead our governance function, ensuring legal and regulatory compliance while enabling effective decision-making. With strong governance experience, sound judgement and the ability to build trust at all levels, you will support effective leadership and accountability across the MND Association.
Key Responsibilities:
- Lead and continuously develop the governance function, embedding best practices aligned with our strategy and values.
- Act as the primary trusted advisor on governance, risk and regulatory matters to the Chair, Board, COO and Executive Leadership Team.
- Lead and develop governance frameworks, policies and structures that reflect best practice.
- Oversee planning and delivery of all governance activities, including Board meetings, Committee meetings, and the AGM.
- Provide clear structured agendas, timely papers and accurate minutes to support effective governance meetings.
- Maintain governance records and ensure regulatory compliance with Companies House and the Charity Commission.
- Monitor and report on governance performance, risks and improvement areas.
- Take a leading role in managing and enabling constructive and challenging relationships between the Board, Chair, and ELT.
- Manage trustee recruitment, induction, training and succession planning.
- Oversee the organisation’s policy framework and serious complaints process, ensuring appropriate enquiry and learning.
- Lead the development and implementation of the risk management framework in line with Board expectations.
- Stay informed on legal, regulatory and sector developments and advise the organisation on implications.
-
About You:
- Strong knowledge of UK charity and company governance.
- Proven experience working with Boards and senior leaders in a governance role.
- Skilled in developing governance policies, frameworks and risk management processes.
- Excellent written and verbal communication skills, with strong attention to detail.
- Good level of financial acumen within a governance role.
- High levels of discretion, judgement and political awareness.
- Able to work independently, make sound decisions and prioritise effectively.
- Collaborative approach with the ability to build strong relationships and influence sensitively.
- Committed to inclusion, ethical practice and continuous learning.
- CGI qualified or working towards qualification (desirable).
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week.
This role can be based from Northampton or London.
Interview Dates:
First stage interview: Thursday 17th July, in-person at our Northampton office
Second stage interview: Thursday 24th July, in-person at our London office.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Substantial experience in governance, preferably in a charity or membership organisation.
- Proven ability to work with Boards and senior leadership.
- Experience developing governance frameworks and policies.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
If you have the expertise and approach to support the work of our Board and senior team, we would love to hear from you!
The client requests no contact from agencies or media sales.
We’re thrilled to announce four exciting opportunities to join the dynamic Evidence & Impact team at MSI Reproductive Choices! We’re looking for talented, driven individuals who are passionate about sexual and reproductive health and rights (SRHR), and who thrive on data, evidence generation, and impact communication. This is a chance to help shape how we measure and disseminate the real-world impact of our work — not from the sidelines, but by rolling up your sleeves and diving in. If you're a bold thinker who loves turning complex data into compelling stories, thrives in fast-evolving environments, and is excited about helping build a future-focused, resilient team, we want to hear from you. You’ll be part of a team that champions innovative research and drives sector-shaping insights — with the chance to become a thought leader and influencer in the global SRHR space. Come push boundaries with us and help drive meaningful change around the world.
Why This Matters
In a world where 218 million women lack access to contraception, evidence isn't just academic—it's life-changing. Your work will directly influence: Delivering of lifechanging services to millions of women; $2+ billion in annual global SRHR investments that transforms healthcare delivery across 36 countries
The Opportunity
We are recruiting roles to spearhead different dimensions of our evidence ecosystem. Whether you are inside or outside SRH, or from health economics, development research, tech analytics, or academic evaluation, we want people who are driven by impact and excel at translating complex data into compelling action. If that matters to you, then we want you.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
Lead MSI’s flagship research initiatives and high-stakes third-party evaluations—ensuring world-class methodological rigour, strategic relevance, and real-world impact. This role is central to positioning MSI as a global thought leader in sexual and reproductive health and rights (SRHR). You will drive research excellence across the organisation while cultivating and strengthening relationships with research-focused donors who demand—and fund—the highest standard of analytical credibility. Your work will not only shape internal decision-making but also influence global SRHR agendas and investments.
Success Metrics:
- Research Excellence: All major studies meet or exceed donor expectations for methodological quality, ethical integrity, and utility—establishing MSI as a go-to centre of research excellence in the SRHR sector.
- Donor Engagement & Funding Growth: Tangible increases in funding and partnerships from research-oriented donors, with growing demand for MSI-led evidence initiatives.
- Strategic Impact: Research findings directly influence programmatic strategies, donor policy, and global SRHR discourse, leading to measurable shifts in access, quality, and equity in reproductive healthcare.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
Technical Research Expertise
- Expert knowledge of quantitative and qualitative research methodologies including RCTs, quasi-experimental methods; including multi-country evaluations and ethical research management.
- Proficiency in advanced statistical analysis and research data interpretation. Excellent data analysis skills using statistical software packages (STATA or R) and advanced excel skills; experience of advanced quantitative analysis techniques such as Interrupted Time Series Analysis, multilevel regression etc.
- Proficiency in developing new metrics and frameworks for assessing program impact, particularly in equity, disability, and marginalized group outcomes.
- Deep understanding of research ethics, protocols, and quality assurance processes
- Highly proficient in steering large-scale third-party evaluations.
Sector Expertise
- Substantial experience in sexual and reproductive health research
- Understanding of SRH research challenges, indicators, and measurement approaches
- Knowledge of key global health research institutions and networks
- Familiarity with demographic and health research data sources and methodologies
Stakeholder Engagement and communication
- Highly developed skills to influence and persuade ability to quickly and effectively build relationships with team members and stakeholders at all levels.
- Proven ability to communicate complex research concepts to diverse audiences
- Confident public speaking and strong communication skills, with the ability to craft persuasive, evidence-based narratives tailored to diverse external audiences such as donors, policymakers, and partners.
- Strong networks within academic research community and global health institutions
- Knowledge of evaluation standards expected by major donors and foundations
- Skilled in knowledge dissemination, including producing peer-reviewed publications and engaging in technical forums.
- Ability to build strategic research partnerships and secure funding through external engagement.
Team leader:
- Strong leadership in managing research portfolios and teams and skilled at capacity building approaches.
- Exceptional ability to foster learning cultures that value evidence-based decision making and continuous improvement
- Strong mentoring and coaching skills at individual and team levels
Prioritisation and Multi-tasker: Strong ability to manage multiple tasks and effectively prioritise workload
To perform this role, you’ll need the following experience:
- Extensive (minimum of 8 years) experience in leading research in global health
- Strong track record in managing multi-country research initiatives and partnerships.
- Demonstrated experience in thought leadership, research dissemination, and donor engagement.
- Proven ability to manage teams, budgets, and deliver high-quality research outputs in a fast-paced environment.
Formal education/qualification
- Advanced degree in Public Health, Social Sciences, or related fields is essential.
- Additional qualification or formal training in research design or impact evaluation desirable
- Proficiency in French is highly desirable (please state level in application)
- Additional qualification or formal training in research design, epidemiology or impact evaluation, data visualisation such as PowerBI; advanced excel skills - desirable
Please view the job framework on our website.
Location: London, UK (minimum of 2 days per week in the office).
Full-time: 35 hours a week, Monday to Friday.
Contract type: Permanent.
Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 10
Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
We’re looking for a Carer Assessment Service Manager to lead our countywide team in delivering statutory and preventative assessments in line with the Care Act 2014. You’ll provide leadership and day-to-day support to your team, oversee assessment allocations, and manage referrals through our internal CRM and West Sussex County Council’s systems.
You’ll also deliver staff supervisions, attend management and partner meetings, contribute to training, and support service development projects. A key part of the role involves quality assurance, trend analysis, report writing for senior leaders and commissioners, and managing assessment processes and budgets. You’ll stay up to date with Care Act legislation, ensure staff are trained accordingly, and take part in the duty manager rota to provide out-of-hours support and safeguard service continuity.
The role is mainly remote / homeworking with the expectation that you may need to travel on occasion to in-person meetings and training across the county. This role would therefore suit those located in, or close to, West Sussex.
Job Role
- Lead the specialist, countywide Carer Assessment team to deliver best value, high quality statutory and preventative carer assessments and ensure that outcomes are compliant with the Care Act 2014.
- Work with Heads of Service to grow and develop services including identifying gaps, managing risks and demand, proactively seeking opportunities, increasing the digital offer and supporting funding bids to respond to changing needs.
- Develop, deliver and monitor the Carer Assessment Team delivery plan, aligning to CSWS’s strategy ensuring all KPIs are met and a high-quality service is provided to carers.
- Be a proactive member of the Operational Managers Team to develop services, promoting collaboration with your teams, build internal relationships and encourage team to share good practice and work collaboratively with the wider staff group.
Employee Benefits
- Healthcare and Employee Assistance Programme with perks and discounts.
- Holidays 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Flexible hours available to help work around your commitments.
- Remote/Hybrid working with occasional visits to our offices or venues in West Sussex.
- Team of kind and caring colleagues.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Interview Date: 7 July 2025.
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
As part of the Individual Giving team, you will play a pivotal role in helping people with a muscle-wasting condition access the support and services they need and help fund vital research by recruiting, retaining and stewarding the amazing supporters who donate to MDUK through appeals, regular giving, by purchasing our merchandise and through our weekly lottery and our raffle. As part of a small and busy team, you will have the opportunity to work across the charity on joint campaigns and volunteer and attend a wide range of amazing activities throughout the year.
The individual giving and legacy marketing team is part of a successful Development team which looks after trusts, major donors, ambassadors, special events and charity corporate partnerships.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday 6 July
NB Interviews likely to be held on Thursday 10 July
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Creative Support have a new position available for an Internal Auditor. You will work as part of a small team to oversee the proper governance of financial compliance across the organisation, both within our care services across the country and our head office departments.
This will include:
• Conducting proactive internal finance audits of social care services.
• Conducting proactive internal finance audits of head office departments.
• Conducting reactive fraud and financial abuse investigations.
• Contributing to policy reviews surrounding both client and corporate finances.
• Conducting finance training.
• Working on the continuous improvement of systems relating to both corporate and client finances.
• Developing fraud awareness campaigns across the organisation.
This is a fantastic opportunity to make a difference to the lives of at-risk adults within the charity sector.
We are looking for candidates with a high level of self-motivation and excellent organisation skills to join our Investors In People team, who are also Made in Manchester Awards Team of The Year 2024. You will have a strong work ethic and the ability to form relationships across the organisation.
It is essential that you have a high level of numeracy and written communication, including effective report writing and a sensitive approach to providing feedback. You will also be able to carry out training with small groups and appropriately manage financial investigations should these be required.
This is a very varied role with the opportunity to really develop your skills and to impact on the organisation at a strategic level. Training and ongoing support will be provided. Travel will be required, including some overnight stays. This is paid for by the organisation and subject to flexibility approved by your line manager. A full driving licence is preferred but not essential.
Vacancy Reference Number: 82624
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Location: North London base
About Us
For over 40 years, CB Plus (formally CommUNITY Barnet) has been at the heart of communities, supporting residents, businesses and voluntary organisations across multiple boroughs. As an award-winning charity, we're driven by our vision of building an inclusive society where everyone can reach their full potential.
Now we're looking for an exceptional leader to take us into our next exciting chapter.
The Opportunity
We're seeking a dynamic Chief Executive who will build on our proud history and strong foundations while driving innovation and growth. You'll lead our talented team and work closely with our committed Board of Trustees to deliver transformational change across communities.
What you will bring
Essential Experience
- Proven leadership: Successfully led a high-quality service organisation through periods of change and growth
- Sector knowledge: Broad understanding of the voluntary and community sector landscape, including current challenges and opportunities
- Collaborative expertise: Experience of working effectively with professional teams and within rigorous governance structures, including Boards of Trustees
Personal qualities we are looking for
- Strong leadership: Visionary thinking with the ability to inspire teams around a shared purpose, coupled with excellent operational management ability
- Exceptional communicator: Outstanding advocacy skills to engage with funders, partners, and stakeholders at all levels
- Values-driven: Unwavering commitment to voluntary sector principles and the highest standards of integrity
What We Offer
- The opportunity to make a real difference to communities across London
- A supportive and highly experienced, diverse Board of Trustees
- A dedicated professional team passionate about our mission
Benefits:
- Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
- Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
- Enhanced Sick Pay
- Pension scheme – 5% employee contribution, 3% employer contribution
- 24/7 Employee Assistance Programme
Ready to Lead Change?
If you're an inspiring leader ready to contribute to shaping the future of community services, we want to hear from you.
Closing date: Applications should be submitted by Friday 4th July.
Interview dates: To be finalised, but aiming for mid-July.
All applications will be handled with strictest confidence,
Promoting a Diverse and Inclusive Workplace
At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.
We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.
We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.
If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.
The client requests no contact from agencies or media sales.