Head Of Regional Engagement Jobs in Bristol

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Diversity Champions, Hannah and Farhana.

The role and your key responsibilities

As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and report on progress towards this on a monthly basis. 

Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates.

Your key responsibilities will include:

• Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.

• Run team weekly meetings with your regional Account Management team to review key engagement strategies and objectives.

• Meet weekly with the Head of UK Partnerships, reporting on progress with your partners, and the progress of your regional team.

• Analyse regional engagement data to spot trends and work closely with the Head of UK Partnerships to devise and implement strategies to improve on any areas of low engagement.

• Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• 1+ years’ Account Management experience.

• Track record of excellent relationship management.

• Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.

• Ability to listen to feedback and adapt quickly and flexibly.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• Experience in working with schools and colleges is preferred by not essential.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Working together

You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of UK Partnerships.

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £42,312 per annum (Grade C), plus commission, car allowance (if relevant) and a share in a company-wide performance bonus (OTE £45,000).

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence is essential.

• All travel expenses covered.

• Candidate will need to be based in London.

• Remote role with some travel to schools and colleges.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• To discuss any details about the role before applying, please contact Mhairi (details on our website)

• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00AM (BST) on 7th December 2023.

• Stage 1: Application form (~1 hour) ✍️

  • Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

  • i. Why do you want to work at Unifrog? (250 words)

  • ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

  • You receive the following email from the head of large group of schools in England:

    'Hi X,

    One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.

    They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.

    Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?

    Best wishes,'

    What next steps would you take following on from this email, and how would you respond to the contact?

• Stage 2: Phone task (15 minutes) ��

  • A short role play task over the phone. We will schedule these tasks throughout the application window.

• Stage 3: Video call interview (1 hour) ��

  • Pre-prepared presentation (10 mins)

  • Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).

• Video call interviews will be held Monday 18th December 2023.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

Can you make sure that kinship carers in England receive high quality, user centred training online and in person?

About the role

We have been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will be responsible for delivering high quality online and face-to-face training and managing a team of inhouse facilitators and external partners.

This is a new team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build outcome and target driven services from a user centred approach. We have a lot to do over the next 18 months.

From April 2024 to March 2025, your team will need to deliver exceptional training to 4,000 kinship carers in England through in person and online sessions. These are divided into introductory and advanced training. We will be delivering at least 16 roadshows across England so travel will be required in this role. In person training will also involve experiential learning in peer support groups and community venues. Introductory training will be delivered in-house.

You will also work with external expert facilitators and partners to develop new advanced training sessions and modules. Subject experts within Kinship, will also deliver training and you will need to ensure content and delivery meets a consistent standard.

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail orientated with an improvement mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and your values are a good fit for this role
2. This service needs to deliver 4,000 training experiences for kinship carers over 1 year, please clearly describe your experience of delivering high quality training at this scale and pace.
3. If you were offered the role, what would you prioritise in the first two months and why? Tell us about what you’d need to find out and what would be your approach to the role.
4. Please describe how you would ensure that training is meeting the needs of kinship carers (think about outcomes, evaluation and participation).
5. How would ensure your team are motivated, high performing and delivering exceptional training – both in person and online?

Application deadline: 9:00am on Wednesday 13 December 2023

Interview date: Tuesday 19 December 2023 – in-person (Vauxhall). It is anticipated that this will be a one stage in-person interview process, but this may change depending on the volume and calibre of applications.

Engineers Against Poverty (EAP) is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce and eventually eliminate poverty.

EAP is seeking a self-motivated Programme Manager to help deliver quality results with its growing portfolio of programmes. Across the programmes you oversee, you’ll be responsible for coordinating their successful delivery of quality results.  Initially you will focus on an anti-corruption programme funded by the US Government and EAP’s contribution towards FCDO’s Green Cities and Infrastructure programme. You will work with EAP's senior leadership and its advisors, project partners and beneficiaries, funders and other stakeholders to maximise positive impact. You’ll strengthen EAP's programmes by managing specific budgets, KPIs, project plans, sub-grants and monitoring and evaluation efforts using established systems.

The programmes and projects you will work on will vary and evolve over time, as we strengthen donor and client relationships together. You’ll also have a role in shaping our future work, contributing to business development by coordinating grant proposals, commercial bids and strategic partnerships. You will also help to organise board meetings and international workshops.

Across all our programmes, professional communication, branding of EAP and stakeholder (new) engagement and management is key. Programme delivery is rarely linear so you must be comfortable in rapidly evolving and dynamic environments.

The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat. 

You will be working remotely with in-person team meetings usually held in London 4 to 5 times a year. We are open to candidates living outside of the UK.

If you wish to apply, pllease submit a CV with a one page covering letter by 10am GMT Monday 11 December 2023.

We are looking for a strategic team leader with energy and experience of leading through change – someone who has a passion to achieve Home for Good’s mission to find a home for every child that needs one. You will need to be able to lead a team of staff and volunteers to better evidence impact and learning from our core business activity and ensure we’re on track to achieve our desired impact for children. You will be joining Home for Good at an exciting time as we celebrate our 10-year anniversary, launch an 18-month integrated campaign and embed a new digital strategy to improve our reach and impact to better tackle the scale of the problem we seek to address.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team. We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them 
knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

There is no cure for glaucoma. Sight loss from the disease cannot be reversed. Eye drop treatments can be painful and awkward and can cause more distress than the disease itself. There are many different treatment options and making decisions can be confusing and difficult. By providing a range of accessible and effective support services, we want to play our part in helping people to live and stay well with glaucoma. 

As Training and Engagement Officer (Southern England), you’ll join our team of three other Training and Engagement Officers covering Northern England, Scotland/Wales and Northern Ireland. Across your region, you will be responsible for delivering our new, aspirational strategy by: 

• Hearing and being the voice of people with glaucoma across your region;
• Providing support for people with glaucoma, potentially including support groups, conferences or working with local organisations to enable them to provide support;
• Raising awareness of glaucoma, particularly amongst high risk groups;
• Training and collaborating with professionals who work with people with glaucoma.

Your high quality delivery of these services is central to our success is key in this role. You will work closely with colleagues in the wider Support Services team, including the helpline, professional engagement and health information. You will also be involved with the Communications team, especially during public awareness raising campaign weeks. 

You will deliver Glaucoma UK's outreach, training and engagement strategy in the South of England, including raising awareness among the general public, providing services for people affected by glaucoma and delivering training to health care professionals.

Position: Training and Engagement Officer (Southern England)
Responsible to:  Development Manager
Location: Home-based, with regular travel across service area & occasional trips to the charity’s Head Office in Ashford, 
Kent
Hours: Full-time, 35 hours per week - core hours of 10am–4pm
Salary: £30,210 per annum

Annual leave and benefits

• 25 days holiday per annum, plus Bank Holidays
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay 
• Funded support for learning and development

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV, covering letter, and answer a screening question. 

Interviews will take place on Thursday 14 December 2023 or the morning of Friday 15 December 2023 remotely via Microsoft Teams and interested candidates are urged to keep these times free. We will be in touch with shortlisted applicants by 6.00pm on Monday 11 December 2023

Closing date: 11.30pm Sunday 10 December 2023

What you'll be working on:

• Providing community support to individuals living with glaucoma, including establishing support groups, attending eye clinics, hosting patient conferences, encouraging the use of our information booklets and giving talks about glaucoma and Glaucoma UK.
• Delivering training to eye care professionals covering the nature of glaucoma, difficulty with eye drop adherence, eye drop dispensing aids and other treatments.
• Working with the Development Manager to deliver a programme of digital support, including arranging and hosting webinars, virtual support groups and other methods of online group engagement.
• Gathering regional insights about under-represented communities that are at higher risk of developing glaucoma-related sight loss.
• Working to raise awareness of glaucoma and Glaucoma UK among higher risk communities, and encourage regular eye tests, adherence to treatment and uptake of our services.
• Assisting the Development Manager in developing and maintaining partnerships with appropriate regional health agencies and other sight sector organisations.
• Acting as a point of contact for local organisations who are working to support people living with glaucoma.
• Providing feedback and insights to improve the effectiveness of existing services across the charity and contribute to the development of new initiatives as appropriate.
• Using Glaucoma UK’s communication systems and social media to promote regional events to maximise take-up and participation, particularly among high-risk groups.
• Writing articles as required about the charity’s outreach work for Glaucoma UK’s newsletters, social media and other relevant publications.
• Working with the Fundraising and Membership Team to ensure that outreach activity supports fundraising and membership recruitment where appropriate.
• Ensuring outreach services encourage patient involvement in research projects where appropriate.
• Liaising with volunteers as required to support the delivery of outreach services.

This job is for you if you have.....

• the ability to develop and manage a variety of relationships with different stakeholders
• excellent networking and relationship building skills to work well collaboratively
• strong written and verbal communication skills, able to engage and influence a range of audiences
• good facilitation skills and confidence in presenting to a range of audiences, including patients and professionals, digitally and face-to-face
• problem solving ability to identify the needs of different stakeholders and provide relevant support and advice
• empathy to understand the challenges and experience of people living with glaucoma and the eye health professionals working to support them
• confidence in using Microsoft Office and operating in a digital environment, including use of social media to raise awareness locally
• enthusiasm, and are pro-active, organised, able to take initiative and work autonomously and as part of a collaborative, supportive team.
• good numeracy skills, able to collect and collate data, and apply learnings to future work.
• flexibility to travel across the area of service with occasional out of office hours and overnight stay

About the role 

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within the East Midlands region. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around the East Midlands and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About the team

The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in the East Midlands, the Regional Fundraising Officer for East Midlands and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

Overview

If you have experience of Business Development within a charity or people-facing role, this is a brilliant opportunity to develop your career with a fresh-thinking organisation. Royal Voluntary Service is an innovative charity who mobilise volunteers in every corner of Britain to support people in need, the NHS and Social Care systems. We inspire and enable people to give the gift of voluntary service to meet the needs of the day. Through the power of volunteering, we provide one-to-one, group and online services that improve health and wellbeing, resilience, confidence and connections.

We are now looking for a Business Development Lead to join the Business Development team on a full-time, permanent basis.

The Role

As a Business Development Lead, you will work under the direction of the Head of Business Development to:

- Increase the number, range and value of contracts and services secured, in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up-to-date market and academic research available to the team on the CRM or other systems
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by regular reviews and updates
- Lead on the preparation and writing of tender responses

Working Hours

This is a full-time, permanent role, working 35 hours per week.

What you’ll need

To be considered as a Business Development Lead, you will need:

- Demonstratable relationship and/or stakeholder management experience
- Sales conversations and sales conversion experience
- Financial modelling experience
- Experience of leading on business development opportunities across a charity
- A strong understanding of the Health & Social Care sector with the ability to identify business opportunities
- The ability to conduct PESTLE Analysis, research, and identification of opportunities for development
- Proven experience in preparing and writing successful tender responses
- To be educated to degree level or have experience gained within the voluntary sector or similar industry

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £41,970 per annum, plus car allowance
- 26 days’ holiday plus paid statutory Bank Holidays
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

The closing date for this role is 21st December 2023. However, we reserve the right to close this vacancy early should sufficient applications be received.

Other organisations may call this role BDM, Business Development Manager, Sustainable Solutions Sales Manager, Regional Sales Manager, Regional Client Manager, Area Sales Manager, Territory Sales Manager, Regional Business Manager, or Development Manager.