Head Of Retail Jobs in Esher, Surrey
An exciting opportunity has arisen for a Retail Sales Manager to join our Retail Fundraising Team. This role will require the successful candidate to work with the Head of Retail, the Retail Sales Manager and be responsible for supporting the development and delivery of a retail strategy, as well as agreed income and expenditure budgets for the charity’s retail operations.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
The post holder will line manage the charity’s Shop Managers, supporting them to achieve agreed income targets. Working with colleagues, this role will also be responsible for proposing and then implementing new business initiatives, such as pop-up opportunities, niche offers and promoting online sales within the team as well as monitoring expenditure in line with budget expectations.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
This role is only open to candidates who have Right to Work in the UK.
The client requests no contact from agencies or media sales.
The Guest Experience teams sit within National Gallery Global, the commercial arm of the National Gallery, and is dedicated to presenting, refining and delivering world-class experiences and services to all onsite visitors, guests, and stakeholders. The Head of Hosted Guest Experience will play a pivotal role in leading the Guest Experience teams to deliver a seamless guest journey to our visitors, building guest loyalty, revenue and engagement, and exceeding expectations in all commercial touchpoints.
This role will lead NGG teams in delivering exceptional front-of-house services to enhance guest loyalty, revenue, and return visitation, while forstering collaboration with internal stakeholders to develop a unified approach to guest engagement.
If you are passionate about delivering exceptional guest experiences and meet the requirements outlined in the job description, we'd love to hear from you.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Westway Trust is seeking a qualified accountant to join as our Head of Finance who will lead on all aspects of the finance function to achieve the Trusts goals. You will also manage a small team and will offer strategic finance support across the range of activities undertaken by the organisation.
You will have significant experience operating at a senior level within a complex organisation and registered charity, and will possess the right blend and balance of strategic, communication, innovation and people skills.
Key responsibilities of the role include but not limited to:
- Lead, manage and improve the Trust’s finance function and provide accurate, timely and relevant financial reports as required by the CEO, Executive Team and the Trust Board.
- Be the Executive Lead of the Finance Audit and Risk Committee, ensuring timely papers to the CEO and to the Committee and Board as required and liaising with the Head of Governance and HR as required.
- Ensure the provision and reporting of financial accounts, forecasting and large-scale project/programme budgets, estate development plans, and the associated reporting.
- Oversight of the legal and financial statutory processes in line with the Charity Commission and Companies House requirements, including the Annual Audit. Allocating tasks for timely responses and keeping all colleagues abreast of progress.
- Monitor, cash flow, reserves, analysis of performance against the organisation’s annual business plan and dashboard as it relates to the finance function.
- Contribute to the overall leadership of the Trust and to the Trust’s future strategic and operational planning. Support Executive Team colleagues as required on the delivery of cross-team initiatives.
- Line management of the Senior Finance Manager, the Debt Recovery Consultant and the Development Partnerships Lead.
Essential Experience, Skills and Attributes:
- Significant and successful experience of operating as a Head of Finance, ideally in a charity setting.
- A track record of working collaboratively with a team to develop successful internal partnerships and achieve joint success against shared objectives.
- Experience of the finance function and all the associated processes, with strong attention to detail.
- Experience of implementing enhanced reporting tools within financial software, including the ability to coach others.
- Practical knowledge of VAT, including accounting of partial exemption relevant to charities.
- Experience of managing staff and supporting their development.
- Strong interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment and demonstrating credibility and gravitas.
Desirable Experience, Skills and Attributes:
- A good understanding of the local area.
- Experience of change management.
- Competency in use of Access Dimensions, Focal Point and other MS Office software packages.
Qualification:
- Must hold a formally recognised professional accounting qualification.
The application deadline is Wednesday 15 May 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
About Westway Trust:
The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. In 2019, a local community campaign ensured that the Board of the Trust is led by local people and the Westway Trust now works together with the local community to enable North Kensington to thrive.
In 2021 a new plan was created for the organisation. This plan set a new vision, mission and values and the Trust now has a clear transformation programme to achieve social, environmental, and economic wellbeing and justice. Our leadership team is testament to our values as we strive for excellence and to deliver our ambition, we work with a full range of stakeholders including around 80 Member Organisations.
The estate is home to more than three acres of public green space, 120 tenants including more than 20 charities and non-profit organisations, two sports and fitness facilities, 48 light industrial units, 4 car parks, 34 offices, 32 shops, and an Olympic-registered skate park.
We already receive more than one million visitors each year to the estate, and we want to expand the community, cultural, retail, sporting, and enterprise opportunities here together with improvements to the public realm so that it is a place the tenants and community is proud of, and even more visitors can enjoy.
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Senior PR Manager
Are you a passionate about public relations and looking for your next challenge?
We have an exciting opportunity to join Sue Ryder as our Senior Public Relations Manager to help raise the profile of the charity and increase the public understanding and awareness of our work and our services. Reporting to the Head of PR & Internal Communications you will develop and lead a national PR strategy for Sue Ryder, raising awareness for a number of projects, services and campaigns.
About you:
We are looking for somebody with extensive experience of working in a national media or PR team, ideally within a charity. You will have significant experience of managing reputation management issues along with supporting governmental lobbying and influencing and affecting change in policy.
Experience of delivering pro-active PR campaigns with an excellent understanding of the media and experience of managing external PR agencies. You will be a highly proficient writer with the ability to direct and manage projects with multiple stakeholder involvement..
Key Responsibilities:
· Develop and lead a national PR strategy for Sue Ryder, with the aim of supporting income generation and increasing public understanding of the charity and measured against KPIs
· Manage and lead a responsive and pro-active national PR team which operates an out of hours service
· Deliver 2 x pro-active PR campaigns per year which meet set project KPIs
· Work to position Sue Ryder as an expert commentator on end of life and bereavement care within the national media
· Manage reputation management issues with the support of the Head of PR
· Manage our current roster of celebrity ambassadors and deliver against a celebrity outreach strategy to bring additional high profile supporters on board.
· Manage the retained PR agency ensuring that projects are delivered on time and on budget and achieving agreed evaluation metrics.
· Line management of the Case Studies Manager, National PR Manager and National PR Officer
· Develop and maintain strong working relationships with colleagues across the organisation, including members of the executive leadership team.
· Manage the day-to-day reporting against the PR departmental budget
What we can offer you:
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
· EAP support scheme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
· and lots more. Please visit our careers website for the full list.
Closing date: 23rd May
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Role: Campaigns Coordinator
Hours: 37.5 per week Monday to Friday
Contract: Permanent
Salary: £25,000-£33,000
Holiday: 25 days per year plus Bank Holidays
Based: Home Based with some travel to London and across the UK
Probationary Period: 3 months
Reports to: Head of Campaigns
Benefits: An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britons rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution.
We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for:
We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for people who will blend intelligent analytical problem solving and laser-focused tactics with creative and engaging ways of inspiring others to act and to achieve impact through our work.
What you’ll be doing:
The Campaigns Coordinator will help to deliver highly engaging public and political campaigns and activations. You’ll work closely with the Head of Campaigns and the wider team to develop and deliver positively disruptive campaign strategies designed to meet the organisation’s overarching goal of rescuing our rivers. You’ll be investigating the causes of river pollution at a catchment level, delving deep into supply chains to uncover those behind the damaging practices that are killing our rivers and identifying constructive solutions at a catchment and national scale. You’ll be working collaboratively with the River Action team to devise, develop and deliver creative campaigns and tactics, designed to have the greatest impact on the most threatened rivers and communities by engaging the voting and consuming public and holding polluters and government to account. You’ll be supporting the Head of Campaigns and our external consultants to deliver our political advocacy and legal action strategy to bring about change at the highest level of decision making. You will bring energy and innovation for scaling our reach and impact, blending a touch of the maverick with a professional and diplomatic approach to bringing about change urgently.
Main Duties
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Contribute to the delivery of River Action’s campaign strategies.
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Plan, deliver and coordinate data-driven campaigns for community, media and political audiences.
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Generate highly engaging written and graphic content for our campaigns, adjusting the tone and messaging to different audiences and campaign needs.
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Utilise research showing the causes and sources of river pollution at a catchment level within the policy and regulatory context and assess evidence (including scientific data and reports) to develop impactful campaigns.
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Work with our outside legal counsel to explore legal routes to tackling river pollution such as bringing judicial reviews targeting Government and private actions targeting industry.
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Utilise River Action’s project assessment and management systems and processes to ensure the efficient coordination of campaigns.
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Investigate and report pollution supply chains at a catchment level for example the relationship between farming, producing, transporting and retailing food and the associated pollution.
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Plan, deliver and coordinate creative campaigns including petitions, public meetings, protests, stunts and campaign collateral such as video and other content.
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Develop key campaign tools and assets such as props, promotional assets, toolkits and digital campaign tools.
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Draft engaging written content for different audiences to raise awareness of the problems rivers and communities face and offer hope and solutions.
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Contribute data and research outputs for the creation of press releases, MP briefings, policy documents and public communications.
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Represent River Action at campaign events and media opportunities, providing well-informed, professional and motivating contributions.
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Coordinate contractors and suppliers that are engaged to support our campaigns and activations.
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Contribute data and content for our impact monitoring and evaluation systems.
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Produce internal monthly campaign reports and provide content and data for external communications.
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Maintain and develop partnerships with other key groups and stakeholders working in similar areas of work to River Action.
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Identify opportunities to engage, empower and expand River Actions network of supporters.
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Support the Communications Coordinator to create inspiring and high quality digital and social media content and news stories, including taking photographs and videos, writing articles/blogs, providing comments and conducting interviews.
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Support the Head of Campaigns, Communications Coordinator and Senior Media Coordinator in responding to the reactive news agenda.
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Help ensure all team members are well-briefed and on brand ahead of external engagement.
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Contribute to fundraising efforts particularly crowd funding and drafting of funding proposals to support Campaigns and Fundraising Teams and charity’s mission.
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Work as a motivated and collaborative team player within a fast-paced team.
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Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.
Other Duties & Responsibilities
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Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
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Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
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To maintain confidentiality in all areas of work at River Action.
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UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
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Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.
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Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit an energetic, inquisitive, passionate and dedicated person. The ideal person will be an excellent communicator, well-organised, and thrive within a dynamic and fast-paced environment, comfortable representing River Action and engaging with diverse stakeholders. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
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A curious nature and desire to delve below the surface in your approach to understanding problems and offering solutions.
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Ability to think strategically and creatively to help deliver campaigns that are highly impactful, positively disruptive and meet River Action values.
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Significant project management experience, and familiarity with using project management systems, spreadsheets and databases.
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A track record of delivering high-impact campaigns, interventions and events, and organising people inside and outside an organisation.
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Creative attitude and skills for solving problems and raising awareness of problems and solutions.
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Digital campaigning skills and experience including digital tools and social media.
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A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
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Significant experience in public and political campaigning preferably within the environmental sector.
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Excellent written skills, adaptable to different audiences and messages, preferably backed by creative design and digital skills.
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An understanding of the issues that are impacting our rivers, land and wildlife, especially relating to land management including agriculture, transport, and utilities.
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The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
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The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.
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Exceptional IT literacy and a head for figures.
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Ability to work independently and take initiative to solve problems.
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Ability to work flexible hours as necessary.
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A good team player with a willingness to muck in as and where required.
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Ability to think clearly even when working under pressure.
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A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.
Written submission
River Action has just released data about the state of the British dairy industry in the national press. Please provide a one page campaign plan for how you would use that data and initial story to target the responsible polluters and government regulators, mobilise the public and campaign for urgent changes in industry practices and regulation. Consider how you would generate media headlines about the pollution problems and potential solutions while raising the profile of River Action, promoting positive opportunities that put farmers in a positive light and offering support to help them change their practices while targeting the root causes of the systemic problem caused by lack of regulation, lack of incentive and pressures from supply chains such as supermarkets. This should include your idea, target audience, how you would measure success, and a high level project plan. You do not have to include costs but your proposal should be appropriate for an overall budget of £20,000. Should you be successful in being invited to interview, you may be asked to present this idea.
Closing Date:
Applications will be reviewed on a rolling basis until 24th May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found.
Interview Date: Interviews expected to be held week commencing 27th May via video conference.
The client requests no contact from agencies or media sales.
Job title: Sustainable Sourcing Lead
Salary: £55,834 per annum (Non-negotiable)
Location: London, E1 Hybrid
Contract/Hours: Full time, 12-Month Fixed Term Contract
Benefits
- 33 days of holidays including bank holidays plus Christmas office closure.
- Option to buy or sell holiday days.
- Generous pension scheme of up to 10% employer contribution.
- Bike loan scheme for the purchase of a new bike.
- LinkedIn Learning with an extensive number of courses available.
- Employee Assistance Programme.
Fairtrade Foundation We are recruiting for a Sustainable Sourcing Lead at the Fairtrade Foundation. This role is a new senior technical role to deliver and implement new and innovative solutions across Fairtrade supply chains.
This role will be leading the supply chain development for a pioneering Fairtrade strategic initiative which is supporting UK grocery retailers to collaborate on sustainability in supply chains. This role will have a focus on two key commodities; cocoa and coffee and will be responsible for a team developing & implementing sustainable supply chain strategies for key identified commodities. Leading projects that will deliver increased impact for producers by delivering partnerships with key intermediary partners supplying retail, brands and out of home partners.
This role is an opportunity to work closely with our producer networks around the world, delivering impact for farmers and workers. We are looking for someone passionate about sustainability and international development with strong value chain knowledge and leadership skills. The role requires an entrepreneurial spirit, someone who can build solutions and champion change and build strong relationships.
This roles focus is to:
- Work closely with the Associate Director for Responsible Business and Head of Sustainable Sourcing on ensuring strategic initiatives move at pace, adapt and respond to market and producer feedback, and create an enabling environment for delivery of the strategic Initiative.
- Developing a strong understanding of market and producer needs and articulating these realities and trends to both internal and external audiences.
- Providing deep supply chain expertise support more broadly and all along the value chain to drive forward new innovative solutions within the Fairtrade offer.
- Providing commodity and supply chain expertise and insights both to internal and external stakeholders for identified Strategic Initiatives.
- Maintaining and building engagement with relevant industry bodies, think tanks, NGOs and forums relevant for strategic Initiatives.
- Working in close partnership with the global Fairtrade movement - Fairtrade International, National Fairtrade Organisations, FLO-Cert and Producer Networks - to deliver an integrated approach for positive change for farmers and workers.
- Networking and building industry relationships throughout the identified supply chains.
At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore, for this specific role a Basic DBS check will be needed as part of an offer of employment.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 23rd May 2024 (12pm)
1st Stage Interviews will take place on w/c 3rd June 2024
Contract: Full time, 12-Month Fixed Term Contract
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Commercial Manager (Maternity Cover)
Reporting to: Head of Food Partnerships
Location: Field based
Contract: 9 month FTC
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycl