Head of service contract programmes jobs

Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.

As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.

You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.

What you’ll be doing:

• Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
• Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
• Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
• Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
• Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.

What you’ll bring:

• Proven experience leading membership recruitment to grow a membership base globally.
• Experience developing and implementing a B2B membership strategy. 
• Experience leading a membership function. 
• Expertise in data-driven decision-making and CRM systems.
• Strong leadership and communication skills.
• A passion for member engagement and continuous improvement.

At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Job overview

The role will focus  on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.

The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.

The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:

• Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
• Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.  
• Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
• Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
• Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality  project design content is translated into  technical proposals and budgets for donors;
• Work closely with Kenya’s implementation function to support strong project delivery and contract management. 
• As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.

Key Activities

• Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
• Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
• Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
• Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
• Build strong relationships across all departments of the organisation and with existing and new partners;
• Support the recruitment process/selection/appointment of fundraising staff across the department.

Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.

• Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;  
• Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
• Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.

Business development and management

• Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
• Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
• Lead and coordinate proposal development, including budgeting, with programme teams and finance;
• Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
• Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.

Support effective grant & risk management and compliance

• Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
• Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
• Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
• Advise on the interpretation and application of donor rules, regulations, processes and procedures;
• Provide guidance and capacity building on grant cycle management to colleagues across the organisation.

People Management, Financial Management and Departmental contributions

• Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
• Build, motivate and effectively collaborate with teams remotely;
• Conduct probationary reviews and annual performance management reviews for direct line management staff;
• Support the Chief Fundraising Officer to have oversight of the team budget lines;
• Work collaboratively with colleagues in the global fundraising team based in different geographical locations
• Contribute to overall departmental processes and initiatives;
• Act within the parameters set by the organisation on financial policies and procedures.

Capacity Building and Knowledge Management

• Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
• Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
• Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.

Education, Language & Qualifications

• Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
• Excellent verbal and written communication with fluency in English;
• Language skills in Swahili and German advantageous.

Essential Knowledge, skills and Experience

• Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
• Experience in Trusts & Foundation fundraising across international markets;
• Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
• Substantial experience cultivating and managing donor and stakeholder relationships;
• Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
• Strong technical proposal writing and budget skills;
• Strong ability to manage staff and influence team members remotely;
• Ability to manage and facilitate complex projects and processes;
• Experience working on the African continent with a deep knowledge of conservation and community development;
• Willingness to travel internationally as required;
• Willingness to be on call for donor enquiries out of hours.

Desirable Knowledge, skills and Experience

• Tendering and project management experience;
• Knowledge of conservation finance including the biodiversity credit market;
• Personal network of contacts and relationships in T&Fs;
• Experience in developing complex institutional funding bids;
• Understanding of developments in alternative finance for conservation;

We are looking for a candidate with strong budget oversight and organisational skills to join our small team and be our lead for Camden's Holiday Activities and Food (HAF) Programme, a national programme funded by the Department for Education. With the support of YCF's Head of Partnerships & Grants and CEO, you will oversee and manage a significant budget, and all project management aspects of the programme, to ensure excellent, high-quality provision for Camden's Free School Meal eligible children and young people. 

In August 2025, the programme was extended nationally by the DfE for an additional three years, and we await confirmation as to the exact allocation for Camden, which would hopefully enable us to extend this role to a three year contract to 2029. 

About the HAF programme in Camden and this role

Young Camden Foundation has been Camden Council’s delivery partner for the national, Department for Education funded Holiday Activities and Food (HAF) programme since its inception in 2021. The programme distributes around £800,000 per year to support Free School Meal eligible children and young people in the borough across the main holidays of Spring, Summer and Winter.

You will lead all project management, from budget stewardship to overseeing programme delivery, with the support of the team. You will oversee a complex budget of around £800,000 ensuring its effective use throughout the year. You will ensure that each HAF programme in Camden offers young participants a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will lead on all reporting, data processing, overseeing of invoicing, and communications of the programme.

The role and its responsibilities

Please see the Job Description on the next page for a full list of respobsibilties. 

To be successful in this role, you will need to have excellent budget management and organisational skills, with the ability to hold multiple competing priorities, and with sharp attention to detail. You will have excellent numeracy and budget oversight and management skills, excellent attention to detail, and a confidence when engaging with stakeholders.  

The key areas of responsibility are as follows:

• Accurate stewardship of a significant budget
• Overseeing grants commissioning processes and provider engagement
• Due diligence and quality control
• Reporting impact
• Stakeholder engagement
• Communicating the impact of HAF

What we offer

We believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:

• 25 days of annual leave per year – and your birthday off as additional paid leave
• Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 on-demand online and phone GP service
• Training and development opportunities throughout the year
• Free gym access and access to free creative and fitness classes across Camden LABS
• Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
• Discount on food and drink in Camden Stables Market

Person Specification:

Please note, for this role, experience and confidence with managing budgets and being confident with excel is essential.

The rest of the criteria outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.

The successful candidate will be able to demonstrate the following experience:

Essential:

• Excellent numeracy skills, proven experience and confidence in budget management and stewardship – including confidence in use of Excel as a budget management tool
• Project coordination /project management experience – with proven time management and organisational skills in busy environment
• A willingness to learn from mistakes 
• Experience of effective partnership building and stakeholder collaboration, with good communication skills 
• Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
• Excellent communication skills – verbally and in writing
• Collaborative working, with flexible, open and adaptable approach
• Degree-level educated (or equivalent experience)

Desirable experience:

• Experience of report compilation and writing
• Commissioning processes and / or grants distribution
• Funder management experience
• Experience of Camden’s voluntary sector and Camden’s communities
• Experience with Salesforce/CRM systems
• Strong IT skills, with good experience of using Microsoft Office and design apps like Canva

 Please download the full job description for more details 

At Working Options, we are keenly aware that talent exists in all parts of society, and yet opportunities are not available to all. We aim to help all young people in the UK to transform their career and life chances. In 2024 we delivered in-person activities for 73,000 young people and engaged 2.5 million with digital content. We are proud of the impact our small, dedicated team has, and we can only achieve this success with committed volunteers, schools and funding partners who value the services we offer.

We were founded in Luton in 2012, and in 2024 following a generous grant from the Moondance Foundation we launched our work in Wales. So far, we have supported 20,000 Welsh students in a quarter of Welsh secondary schools. By 2029 we aim to be working in all state secondary schools across the country.

We are looking for a strategic lead to take our work in Wales to the next level. With oversight of our Wales Accelerator, the postholder will develop relationships with funders, media, government, and other key players to open doors for our work across Wales. You will listen and respond to local needs to direct our operational work on the ground.

Success in this role will be measured by our increased profile, new partnerships and income secured to ensure the long-term financial sustainability of our work in Wales.

We are flexible about whether this is a full-time or part-time position. The postholder will work closely with me and our Trustees, our key Advisors and Ambassadors (high-profile and well-connected individuals from a range of sectors), as well as our Head of Programme and delivery team for Wales. Your contribution to our work will be critical to our success, maximising the number of businesses, individuals and schools joining our movement to help all young people in Wales achieve career success.

Sue Maskrey
Chief Executive

_______

Yn Working Options, rydym yn ymwybodol iawn bod talent yn bodoli ym mhob rhan o'r gymdeithas, ac eto nid yw cyfleoedd ar gael i bawb. Ein nod yw helpu holl bobl ifanc y DU i drawsnewid eu cyfleoedd gyrfa a bywyd. Yn 2024, fe wnaethom gyflwyno gweithgareddau wyneb yn wyneb i 73,000 o bobl ifanc ac ymgysylltu â 2.5 miliwn gyda chynnwys digidol. Rydym yn falch o'r effaith y mae ein tîm bach, ymroddedig yn ei chael, a dim ond gyda gwirfoddolwyr ymroddedig, ysgolion a phartneriaid ariannu sy'n gwerthfawrogi'r gwasanaethau a gynigiwn y gallwn gyflawni'r llwyddiant hwn.

Fe'n sefydlwyd yn Luton yn 2012, ac yn 2024 yn dilyn grant hael gan Moondance Foundation fe wnaethom lansio ein gwaith yng Nghymru. Hyd yn hyn, rydym wedi cefnogi 20,000 o fyfyrwyr Cymreig mewn chwarter o ysgolion uwchradd Cymru. Erbyn 2029 ein nod yw bod yn gweithio ym mhob ysgol uwchradd y wladwriaeth ledled y wlad.

Rydym yn chwilio am arweinydd strategol i fynd â'n gwaith yng Nghymru i'r lefel nesaf. Gyda goruchwyliaeth ein Cyflymydd Cymru, bydd deiliad y swydd yn datblygu perthnasau gydag arianwyr, y cyfryngau, y llywodraeth, a chwaraewyr allweddol eraill i agor drysau ar gyfer ein gwaith ledled Cymru. Byddwch yn gwrando ar ac yn ymateb i anghenion lleol i gyfeirio ein gwaith gweithredol ar lawr gwlad.

Bydd llwyddiant yn y rôl hon yn cael ei fesur yn ôl ein proffil cynyddol, partneriaethau newydd ac incwm a sicrheir i sicrhau cynaliadwyedd ariannol hirdymor ein gwaith yng Nghymru.

Rydym yn hyblyg ynghylch a yw hon yn swydd amser llawn neu'n rhan-amser. Bydd deiliad y swydd yn gweithio'n agos gyda mi a'n Hymddiriedolwyr, ein Hymgynghorwyr a'n Llysgenhadon allweddol (unigolion proffil uchel â chysylltiadau da o ystod o sectorau), yn ogystal â'n Pennaeth Rhaglen a'n tîm cyflawni ar gyfer Cymru. Bydd eich cyfraniad at ein gwaith yn hanfodol i'n llwyddiant, gan gael y nifer uchaf o fusnesau, unigolion ac ysgolion i ymuno'n mudiad i helpu holl bobl ifanc Cymru i gyflawni llwyddiant gyrfa.

Sue Maskrey
Prif Weithredwr

Programmes Manager (Peer Hubs)

We are looking for a Programmes Managers to lead the launch and development of our new regional hubs and our programmes designed to reduce the gap in employability within LGBTQIA+ young adults. The Programmes Manager (peer hubs) is a vital newly created role focused on bringing to life our operational strategy for 2026–2030.

As the programmes manager you will design and deliver a year-round curriculum, grow our digital and in-person communities, and ensure programmes are impactful, inclusive, and sustainable. In this role, you will also manage volunteers, build partnerships, and act as an ambassador for Blossom in the wider community.

Who We Are
We believe no young person should face economic or social exclusion because of who they love or the gender they are. We envision a world where LGBTQIA+ young adults live free from discrimination, poverty, and social disadvantage, thriving in inclusive communities where their potential is recognised, celebrated, and their rights are fully realised. Within our team, we value Inclusivity, Strength, Action, and Trust above all else. 
 

Key Responsibilities Include: 

• Deliver Strategy: Bring to life Blossom’s new programmes and broader operational strategy for 2026 to 2030 by taking overarching responsibility for programmes design & delivery across the charity including:
  • Overall Management of Our Hub Launch & Delivery: Lead the creation of new local hubs in counties outside of Surrey and maintain delivery of existing hub’s including managing and recruiting a team of volunteers.
  • Short-Term “Accelerator” Campaigns: Plan and execute thematic campaigns with the purpose of accelerating access to work.
  • Digital Content & Community: Develop and launch online resources on our digital members portal.
• Management, Monitoring & Evaluation: Oversee, grow and maintain a central database of service users and volunteers, tracking their progress against performance and outcome measures. Physically attend and evaluate service delivery. Collecting and reporting on metrics, case studies & generalised feedback. Seek areas of improvement, and connect with service users & leaders.
• Community Partnership Building: Act as the key representative of Blossom and build our profile, launch new partnerships, and maximising existing partners in new locations with partner from a range of backgrounds.
• Project Management: Manage and report on project budgets, develop and implement detailed plans, ensure deliverables are met on time and to standard, and drive continuous improvement across all project phases.

For the full person specefication & Job Description please refer to the application pack below. 

What It's Like Working for Blossom
As the programmes managers (peer hubs) you'll join our small close-knit, entrepreneurial-minded team of passionate individuals dedicated to transforming the lives of our service users. At Blossom, we understand that a healthy work-life balance is essential - which is why, as standard, all team members receive:

• Flexible Working: Use up to 20 hours of your contracted week flexibly outside of our core hours. 
• Staff Discounts: Access unique discounts especailly for charity workers. 
• Apprenticeship Scheme: We offer degree level study to staff who wouldn't otherwise be able to access higher education. 
• IVF, Adoption & Transition leave: We know families don't always come in traditional shapes and sizes and that's why we offer enhanced leave for accessing the support you need. 
• Relaxed Dress Code: We encourage everyone to come to work in an appropriate way that affirms who they are and makes them feel comfortable. 

This role requires a full UK Driving Licence & Access to a car. 
The successful candidate will need to pass a Criminal Background Check & referencing. 

Applications close 11:30pm on Sunday 19th October & first stage interviews will take place on 27th, 28th and 29th October.

We are recruiting for a

Head of Fundraising and Communications

Part-time (22.2 hours per week)

Canterbury

Hybrid working arrangement available

Permanent Contract

to join the bemix team.

We are looking for a skilled and principled leader to help grow our impact and influence — while staying deeply rooted in our EPIC values. As Head of Fundraising and Communications, you will shape and lead our approach to ethical fundraising, inclusive communications, and brand stewardship. You will help ensure that our voice is clear, courageous, and reflective of the people we work alongside — building support and community around our work, and generating the income we need to thrive.

As Head of Fundraising and Communications, you will hold a key leadership role at the heart of bemix. You will build and deliver a fundraising strategy that grows our income while protecting our integrity; lead inclusive, accessible communications that amplify marginalised voices; and nurture a brand that reflects our commitment to social justice and inclusion. You will work closely with the Chief Operations Officer, Senior Leadership Team and Trustees — helping to tell the story of our work, build strong relationships, and secure support for the future.

At the core of bemix is a belief that “every single person is valued as an individual.” This belief underpins everything we do — and we’re looking for someone who shares this commitment and can help us bring it to life in our public voice. You’ll be joining a creative, thoughtful and determined team, and playing a key role in a movement for inclusion that is shaped and led by people with a learning disability and/or autistic people.

Main aim: The Head of Fundraising and Communications is responsible for developing and delivering a coherent, values-aligned fundraising and communications strategy that supports bemix’s mission, values and long-term sustainability. This includes growing diverse income streams, strengthening public and stakeholder engagement, ensuring consistent, accessible and inclusive representation of our work, and embedding strong internal communications and messaging across the organisation.

As a member of the Senior Leadership Team, the postholder also plays a critical role in organisational planning, culture, reputation and long-term development.

Hours: 22.2 hours per week to be worked flexibly as agreed with your Line Manager. 

Start Date: As soon as the safer recruitment process allows. 

Location: The role offers hybrid working, combining remote and office-based work. The post holder is expected to work from a bemix office for a minimum of two days each week with regular travel to other bemix locations across Kent as required. Your office will be based at the Canterbury Innovation Centre, University of Kent site. With access to great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. Flexibility in working hours and location may be available, by agreement, to support wellbeing and work-life balance in line with our organisational values.

Duration: Permanent Contract

Salary and benefits: £50,000 per annum, pro rata + generous 25 days annual leave plus 8 bank holidays + Contributory Pension Scheme (5% of pay)

We seek individuals who view their work as a vocation and are committed to social change, particularly in achieving equality for autistic people and people with learning disabilities. At bemix, we recruit those passionate about making a difference.

If you have…

• A proven experience of fundraising and/or communications work in a values-led organisation.

• A strong track record of securing income from a range of sources, including trusts/foundations, individual giving and/or legacy giving.

• Experience of developing and delivering fundraising strategies and campaigns that are ethical, inclusive and effective

• The ability to produce engaging, accessible communications and marketing materials.

• Experience of working alongside people with lived experience in the co-design or co-production of fundraising or communications activity.

...we’d love to hear from you!

To apply, please download a copy of the Job Pack and fill out our online application form on our website.               

Closing date for applications: Midnight, Monday, 3rd November 2025. 

Interviews will take place between the 10th and 12th November 2025.

We will contact everyone by the end of the day on: Wednesday, 5th November 2025.

No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.

We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.

Are you an IT leader keen to support the use of technology in a dynamic, purpose-driven organisation? 

The Royal College of Radiologists (RCR) is looking for a Head of Information Technology (IT) who can be both a visionary and a hands-on business partner, helping us navigate the exciting challenge of integrating new platforms with legacy systems.

In this high impact role, you’ll lead a diverse and evolving IT ecosystem to support double-digit membership growth, while continuing to leverage legacy systems that meet unique business needs. You’ll be responsible for delivering a secure, efficient, and user-focused IT environment that supports our strategic goals.

If you’re a business-facing IT professional who puts users first and thrives on solving complex challenges with smart, proportionate solutions we’d love to hear from you.

What you’ll do: 

• Lead the delivery of our IT strategy, ensuring our investments deliver tangible benefits for balancing innovation with operational stability. 
• Advise stakeholders on tech solutions that support business goals and improve user experience.
• Manage a mix of in-house and outsourced services, ensuring value and efficiency.
• Oversee vendor relationships, procurement, and IT change processes.
• Ensure robust risk management, including cyber security, data protection, and business continuity.
• Inspire, develop and performance manage a high-performing IT team to deliver excellent service.

What you’ll need:

• Strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to bring together, motivate, co-ordinate and develop a team effectively.
• Experience of setting, agreeing and implementing operational plans for a similar sized organisation encompassing the whole of IT. 
• Knowledge and experience of project management theories and systems.
• Strong analytical and evaluative skills to grasp and convey the solutions to problems clearly to different audiences.

This is more than a tech leadership role it’s a chance to make a real difference in how we serve our members and stakeholders. You’ll be part of a collaborative, forward-thinking organisation that values professional development, innovation, and impact.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Advice and Programmes Manager

Theatres Trust is seeking a passionate and experienced individual to join our team of sector specialists in the new role of Advice and Programmes Manager.

The Advice and Programmes Manager will take a leading role in helping to create, protect, and adapt theatres across the UK for the benefit of communities, audiences, and artists.

Working across our Theatre Buildings and Theatre Management portfolios, the postholder will help deliver our Theatres Advice Service, which provides bespoke strategic advice and guidance to key stakeholders including theatre operators, theatre managers, and local authorities, as well as community and campaign groups working to bring theatres back into public use.

For full details of this position please download the Recruitment Pack

We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.

Salary: £45,000
Contract: Full-time, permanent
Location: Hybrid, minimum two-days per week in office.

To apply, please send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form 

Deadline for applications: 10am, Wednesday 22nd October
Interviews: Wednesday 5th November, at our central London offices

The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.

This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.

We are building a compassionate and high performing organisation at Kentown Support. We are 
looking for an ambitious, energetic and collaborative colleague who has both a passion for their work 
and the difference it can make to children and their families. This is a pivotal leadership role and 
opportunity to join an incredible charity at the beginning of its journey offering a real opportunity to 
shape our future success

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.

This role is subject to a PVG/Access NI check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

Sutton Trust Online (STO) has grown into a key strand of the Trust’s programme strategy, serving thousands of students each year through content, events, and interactive learning. The Digital Programmes Officer is a vital operational role that ensures the platform’s day-to-day activities run smoothly. The post holder will provide logistical, technical, and communications support across the STO programme, becoming a first point of contact for student queries and responsible for maintaining clean and accurate engagement data. 

This role offers the opportunity to work at the intersection of education and technology. It is well suited to someone with strong organisational skills, confidence working with digital tools, and an interest in systems, communications, and platform delivery. The post also plays a central role in supporting the Trust’s evaluation work by contributing to data processes and insight generation. 

Sutton Trust Online (STO) has grown into a core part of the Trust’s digital access strategy, supporting thousands of students annually through digital events and engaging content. This role is a key part of the team ensuring the platform runs smoothly and meets student needs. The Digital Programmes Officer will lead on platform logistics, technical support, and student communications, becoming a first point of contact for students and a steward of accurate data and high-quality content. 

It is ideal for someone looking to build experience at the intersection of education, technology and programme delivery, with opportunities to develop skills in CRM systems, online learning environments, and digital communications.

Main duties

Systems and Data

• Ensure data is clean, up-to-date and compliant with internal data architecture and GDPR standards
• Use Salesforce and associated dashboards to manage student data, track engagement and support targeting
• Support evaluation and contribute to analysis of student feedback and engagement data
• Test new features and functionalities
• Support with the utilisation of student feedback to inform platform improvements
• Maintain the STO platform's functionality, coordinating with external tech partners on technical issues

Content and Communications

• Liaise with the Digital Programmes Content and Events Manager to implement content updates, new features and improvements to the student experience
• Monitor and edit content for tone, accessibility, accuracy and relevance
• Be the first point of contact for student queries via the STO helpdesk inbox, providing timely and supportive responses
• Maintain and update the STO knowledge centre and help articles
• Schedule and support delivery of newsletters, email reminders, and event campaigns

Delivery Support

• Support with delivery of STO live events, including logistical and technical support
• Collaborate with partners on webinar delivery and student follow-up
• Support onboarding of students and ensure smooth user journeys across the platform
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Using digital platforms and systems (e.g. CRMs, CMS, comms tools)
• Detail-oriented, comfortable working with a variety of data-sets and writing clear, engaging content
• Proactive team player with strong communication skills
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for a wide range of projects involve events, data, systems and content.
• Personable, flexible and discreet; able to fit in to a small team
• Experience in digital, education or youth-facing roles is desirable

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: Full-time, Permanent
  • Salary: £32,000-£35,000
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check may be required

Interviews

Applications should reach us by 5pm, Wednesday 15th October, with first round interviews held over Zoom on 28th October, and second round interviews held at our London offices on 6th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Cohort Programme Coordinator
 

Salary: £30,350 - £32,171 dependent on experience

Contract Type: 12-month fixed-term contract

Hours: Full-time 35 hours per week. Typically 9:30 am-5:30 pm, except on programme delivery days, which can be 12:30 pm-8:30 pm. Note: All times are subject to some flexibility; however, this role will include weekday evening work most weeks (usually 1 or 2 evenings per week).

Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid, so we work remotely, though team members must be willing to travel to London periodically

Responsible To: Head of Programmes

Application Deadline: Wednesday, October 15th, 10:00 a.m. (We will be reviewing applications as submitted, so the application window may close earlier. We encourage applicants to apply early.)

Interview Dates: 1st Interviews - October 15 or 16 via Zoom. 2nd Interviews - October 21 or 22 in our London office or via Zoom (tbc)

Our Commitment to Equity

We believe everyone has potential. We're committed to increasing equity among business owners, and the same goes for our team. Research shows that some underrepresented groups tend to only apply if they meet every single requirement. At Hatch, we’re just as interested in your future potential as your past experience, so if you're excited about this role but don’t tick every box, we encourage you to apply anyway.

We also recognise that different people have different needs. If you'd require any reasonable adjustments to help you apply, interview or join our team, please contact us.

Role Purpose

Picture this…

You jump on a Zoom call to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has continued to grow from strength to strength, securing new funding and customers, and expanding its impact. 

They tell you that the support you and the Hatch team provided - running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor - was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.

You know the impact you have had supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests - has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.

If this is the kind of job you would enjoy, consider joining the Hatch team as a Programme Coordinator.
 

Key responsibilities

Programme delivery and support

• Attending programme sessions (mostly via Zoom, but occasionally in-person in London).
  Note: Some of these sessions will take place during weekday evenings.

• Ensuring that online workshops run smoothly and help deliver an excellent experience for everyone involved 

• Providing tech support with tools including Zoom breakout rooms, Circle, and Monday, among others

• Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets

• Supporting the Founder Experience Manager and Programme Managers with the recruitment of founders onto our programmes. This sometimes includes: Interviewing, shortlisting, and selection during recruitment cycles

Communicating with founders

• Acting as the main point of contact for entrepreneurs on a programme, ensuring they all have the information they need to get the most out of the programme

• Liaising with founders via email, Zoom messaging and our learning management platform Circle

• Leading on administrative matters, including calendar invitations, permissions, photographs, and other communications 

Working with external freelancers and volunteers

• Briefing experts and facilitators before sessions to ensure high-quality delivery of support sessions

• Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes

• Ensuring the right contracts with founders, facilitators and expert speakers are in place

• Helping maintain our database of expert speakers, freelancers and volunteers

• Keeping track of and processing invoices from freelancers

Monitoring and evaluation

• Gathering feedback from entrepreneurs and sharing insights and areas of improvement

• Creating founder case studies from their written and verbal feedback

• Working with Programme Managers to create post-programme evaluations and reports

• Supporting the delivery of our 12-month after programme surveys, run three times each year

Systems and Administration

• Using Canva to design and update simple assets from templates 

• Maintaining our KPI tracking system to record event attendees, feedback and learning outcomes through our work management system - Monday

• Suggesting and creating improvements to systems as needed

Other 

• Representing Hatch externally at speaking opportunities (optional)

• Other duties that may be required from time to time as part of a small, dynamic team

Person Specification

• Excellent time-management and organisational skills

• Strong verbal and written communication skills

• Proactive problem-solving skills

• Ability to work independently and identify potentially more effective ways of working

• A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world

• You have the flexibility to work some evenings to host or attend events and workshops.

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home, there are times when it’s useful for us to get together in person for collaboration, meetings and team days.

Our benefits include:

• Flexible working - work from home or in the office, and at the times that work best for you 

• 38 fully flexible holiday days (including the 8 UK bank holidays) in 2025

• Paid time off for dedicated learning and development opportunities

• Access to Hatch programmes and events free of charge

• L&D Learning Platform - Access Learning

• Employee Assistance Programme - Health Assured

• Team Days/get-togethers

• Four days per year paid time off to volunteer

• Four Wellbeing days per year

• Employee pension scheme - Salary Sacrifice Scheme 

• Enhanced parental leave

• Cycle to Work Scheme

• Eye care scheme

• Enhanced sick pay leave

• Interest free loans to purchase season tickets for travel to work
   

To Apply
 

Please note we are only able to accept applications from candidates who have the right to work in the UK.

In order to apply for this role, we ask all candidates to provide a CV and a cover letter (up to 2 A4 pages) that responds to the following four bullet points:

• What excites you about Hatch as an organisation and about this role in particular?

• Tell us about a time you’ve helped deliver a programme, event, or service where participant experience was central. What did you do to ensure it was a success?

• What would you do in this role that would really make an impact?

• Where did you first hear about this opportunity?

We are only accepting applications via the portal, which is accessible on our website. Please note - we will not consider any applications unless they include a CV and a cover letter that responds to the points above, and/or if they have not been submitted through our application portal.

If you have any questions or need any help with your application, please contact us via our website (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.

Do you want to be part of something extraordinary? Are you ready to step into a dynamic and meaningful role?

We are seeking an organised and proactive Programmes Officer with a keen eye for detail, and experience in events and/or sports sectors. This is a hands-on role suited to someone with passion and iniative to get involved in Recovery events including the delivery of Team UK to the Invictus Games.

As a Team UK Programmes Officer, you’ll play a key part in keeping things running smoothly across all programme areas. You’ll coordinate the delivery of services for Team UK competitors, friends and family, games guests, volunteers, ambassadors and Team UK Alumni.

As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we’re expanding our team to reach even more members of the Armed Forces Community. You will work in collaboration with the Recovery Services colleagues to deliver powerful, high-impact Recovery Pathways that help veterans, serving personnel and their families overcome physical and psychological challenges.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Key responsibilities:

- Event coordination: provide support before, during and after Team UK Recovery Service events including Team UK’s participation at the Invictus Games, ensuring a high quality experience for beneficiaries and their families. Actively engage with participants and be one of the points of contact during events.
- Keep up to date with available support from RBL, statutory and local providers.
- Build relationships with friends and family members, encouraging engagement and act as a liaison between internal and external services.
- Work together with Recovery colleagues to identify volunteering opportunities, recruit, train and coordinate volunteers and ambassadors within Team UK.

You will be contracted to your home address, and you will perform most of your work remotely using our collaboration tools to work with colleagues. There will be regular travel nationally to attend events, training or meetings, with a potential for international travel in the future. 

Find out more about Team UK, how the power of sport has an impact on recovery, and read inspiring stories about how the Invictus Games have helped our beneficiaries: www.britishlegion.org.uk/get-support/how-we-help/social-support/invictus-games

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

We’re currently recruiting a number of exciting roles within Recovery Services – if you’re looking to join a supportive, passionate and forward-thinking team, be sure to check out our other roles and find the one that’s right for you:

- Recovery Case Officer
- Recovery Support Officer
- Recovery Pathways Coordinator
- Recovery Programmes Administrator
- Recovery Logistics Coordinator
- Sport Development Officer
- Team UK Administrator

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:            20th October 2025
Interview Dates:        w/c 3rd November 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.