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High Trees Community Development Trust is seeking an ambitious Head of Community Research & Impact to join our senior management team and lead one of our core service areas.
Community-led research sits at the heart of how High Trees works. Our approach aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. Over recent years we have built a strong foundation for this work and developed two flagship community research partnerships — the Lambeth Peer Action Collective and the Lambeth Community Research Network. We are now looking for someone to significantly expand this work: building local evidence of community need, working with communities to identify solutions and appropriate responses to local challenges, and advocating for change to policy and practice where needed.
This is a broad and varied leadership role. Alongside our direct research programmes, you will lead the development of infrastructure around community-led research in Lambeth, so that voluntary and community sector (VCS) organisations can access the training, resources and networks they need to design and deliver their own research. You will also lead our Monitoring, Evaluation and Learning and Communications functions, ensuring the impact of everything we do is understood, evidenced and communicated well.
As part of High Trees’ senior management team, the Head of Community Research & Impact will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees — keeping our practice responsive, collaborative and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for nearly 30 years. We deliver community action, employment, education, youth services and community research, working in partnership with local people and local organisations to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Research & Impact, you will:
- Lead and inspire our Research & Impact team to deliver high-quality, community-led research that drives change.
- Shape and deliver High Trees’ strategic vision for community-led research, championing collaborative research practice across Lambeth.
- Take the lead on designing new research programmes, support with sourcing the funding to run them, and ensuring projects are completed to a high standard with high-quality outputs.
- Grow the infrastructure for community-led research locally, including through the Lambeth Community Research Network and the Lambeth Peer Action Collective.
- Support VCS organisations with community research training, resources and capacity building support.
- Lead and embed Monitoring, Evaluation and Learning (MEL) and Communications across High Trees and our partnership work.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant professional experience in research and/or community settings, with a track record of leading research projects.
- Experience of qualitative and mixed methods research and a working knowledge of participatory research approaches.
- A proven track record of leading teams and managing multiple projects and programmes at once.
- The ability to build trust and long-lasting relationships across community, academic, public sector and voluntary sector organisations.
- A strategic mindset, balancing day-to-day delivery with long-term vision.
- A solid understanding of the context in which High Trees delivers its work
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will help set the standard for community-led research and system change, creating tools, resources and practices that benefit the wider sector — and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safeguarding sits at the heart of life at The Perse School. We are seeking an exceptional leader to join our senior team as Assistant Head (Safeguarding), taking strategic responsibility for safeguarding and child protection across our 3 Cambridge schools and serving as Designated Safeguarding Lead (DSL) for the Upper School.
This is a significant leadership opportunity for an experienced safeguarding professional who can combine expertise, sound judgement and compassion to ensure every pupil feels safe, supported and able to flourish. The successful candidate will lead safeguarding strategy and practice, oversee complex child protection matters, provide guidance and training to colleagues, and work closely with pupils, families, staff, governors and external agencies.
We welcome applications from experienced teachers, educational leaders and safeguarding professionals from related sectors. While experience in education is highly desirable, we are equally interested in candidates who have developed substantial safeguarding expertise through social care, local authority safeguarding services, the LADO function or other child protection settings.
The Perse enjoys a prestigious reputation and values a mixed approach to teaching and learning. We aim to respect tradition and innovation, industry and fun, and academic and personal growth. All teachers and pupils are required to demonstrate all-round excellence and contribute to the academic, pastoral and extra-curricular life of the school.
At The Perse School, we value the well-being of all staff and offer a supportive environment that balances professional ambitions with personal growth, opportunity and work-life balance.
Further details including how to apply can be obtained from our website: Work with us - The Perse School Cambridge
Closing date: Friday 18th September at 9.00am. Interviews will be a two stage process; preliminary online on Wednesday 23rd September followed by in person for successful candidates in the week commencing 28th September.
The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.
Safer Recruitment
The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.
Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Lead services that support those who serve on the frontline
DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
What you will do
· Lead operational plans, service performance, contracts, budgets and improvement activity.
· Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
· Build effective working relationships across welfare, psychological, occupational health and partner services.
· Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
· Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
· Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
· Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
What you will bring
· Senior operational leadership experience in a complex service environment.
· Strong project or programme management skills and a track record of delivering change.
· Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
· An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
· Commercial awareness, sound financial judgement and a commitment to quality and value for money.
· A collaborative, evidence-led and values-driven approach.
Why join DMWS?
This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity
How to apply
Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.
DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
About the role:
For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.
As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.
You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.
At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.
About you:
- You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
- You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
- You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
- You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
- You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 20th September at midnight
Interview Date: Wednesday 30th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Help us shape the future of community funding across the West of England
Quartet Community Foundation is looking for an experienced, collaborative and forward-thinking Head of Programmes to lead our grant-making and programmes work across Bristol, Bath & North-East Somerset, North Somerset and South Gloucestershire.
This is an exciting time to join Quartet. We recently launched our new three-year strategy 2026-9, containing ambitious plans to increase our impact through grant giving, strengthen our understanding of local communities and raise the profile of place-based giving. The strategy outlines how we aim to diversify and strengthen our donor base, driving increasing philanthropic giving, so that we can distribute £6.5 million in grants annually by 2029. As Head of Programmes, you will play a key role in turning that ambition into action.
You will lead and develop our grant-making programmes, ensuring they are informed by community need, insight and evidence and reflect best practice in equitable and accessible funding. You will work closely with local communities, voluntary and community organisations, funders and partners to understand emerging needs and identify opportunities for collaboration and innovation. You will be able to administer funds directed by local authorities and other partners to their specification, bringing a high quality service and repeat “business” to our revenue funding through high quality grant assessment and distribution.
You will also manage and support our experienced Programmes Team, three direct reports, ensuring an environment where they can develop, perform at their best and embody a culture of continual improvement (please see attached staff plan).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting new opportunity to help empower young people aged 8–16 to take action, build confidence and develop new skills through our youth-led programmes in schools.
The Programmes Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools whilst making sure the programme achieves meaningful impact.
Alongside day-to-day programme delivery, you will contribute to a range of initiatives across the organisation, including supporting an exciting collaboration with the School Food Project and helping to coordinate and support wider organisational events such as our youth residentials.
This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.
RESPONSIBILITIES
Programme delivery
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Schedule and deliver assemblies with primary and secondary schools participating in the programme, coordinating with our Bite Back ambassadors.
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Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.
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Deliver training and webinars for schools where necessary.
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Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.
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Ensure successful end-to-end support for the 5+ primary schools participating in the programme throughout the 26/27 school year.
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
Relationship management
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Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools.
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Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).
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Provide timely responses to school queries and alert the Programmes Manager of any potential risks.
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Proactively seek feedback from teachers and young people on our programmes.
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Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.
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Build productive relationships with programme partners.
Project support
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Help coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.
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Support the national rollout of the Bite Back in Schools Primary programme, translating insights and evidence from two successful pilot programmes into engaging assemblies and high-quality resources that drive effective programme delivery and impact.
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Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.
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Provide ad hoc input to evolving organisational requirements as directed by senior team members.
Event support
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Support the planning, coordination and delivery of Bite Back events throughout the year, including travelling as required to meet the operational needs of the Youth teams.
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Coordinate the logistical arrangements for youth residential events, including travel, accommodation and other practical requirements.
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Contribute to event planning and preparation, including resource ordering, coordination and ensuring all materials are organised and available in advance.
SKILLS AND EXPERIENCE
The ideal candidate would have the following:
Essential
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Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A willingness to build relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people.
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Experience of youth facilitation and/or delivering training.
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Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other setting, for example such as leading assemblies and workshops.
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Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.
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Confident public speaker or willingness to learn.
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Ability to travel across England and Scotland when required (occasional).
Desirable
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Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.
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Experience of working with CRM systems.
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience with design tools like Canva.
Please read the full application pack before applying. We are asking you to answer 4 questions. If your application does not include these answers we cannot consider it for the role.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
£70,000-£78,000 | Permanent | Hybrid (Head Office based in London)
Prospectus is delighted to be supporting our client in the search for a new Director of Programmes. The organisation believes that science should be relevant, representative and connected to society. Through nationally recognised science programmes, the charity creates opportunities for people of all ages and backgrounds to engage with, influence and benefit from science and research.
This is an exciting opportunity for an accomplished senior leader to join the Executive Team and take strategic ownership of a significant and diverse programme portfolio spanning education, community engagement, festivals and grant-making. Reporting to the CEO and leading three experienced Heads of Department, you will play a key role in shaping organisational strategy, driving operational excellence and ensuring programmes deliver sustainable impact at scale.
You will be a strategic and operational leader with experience of overseeing complex programmes, portfolios or services within a multi-stakeholder environment.
You may come from the charity, education, public engagement, cultural, research, consulting or wider not-for-profit sectors, and although a background in science is not essential, you will have a demonstrable track record of successfully balancing strategic thinking with operational delivery.
You will bring:
- Significant experience leading and developing complex programme portfolios, services or organisational functions.
- A proven ability to translate strategy into successful operational delivery within complex or evolving environments.
- Strong financial and operational capability, including responsibility for budgets, contracts, financial planning and resource management.
- Demonstrable experience of contract management and oversight of complex funding or grant agreements.
- Experience leading, developing and supporting high-performing teams, including through periods of growth, change or transformation.
- A track record of securing funding, building strategic partnerships and developing sustainable income opportunities.
- Excellent stakeholder management skills, with experience engaging senior funders, partners, trustees or boards.
- Strong attention to detail, with the ability to apply evidence, evaluation and insight to drive decision-making and organisational improvement.
- A commitment to equity, diversity and inclusion, and a leadership style that creates an inclusive and supportive working environment.
- A genuine enthusiasm for the charity's mission and a belief that science should be accessible and relevant to everyone.
Most importantly, you will be someone who enjoys working across multiple priorities, is comfortable operating with a high degree of autonomy, and is motivated by the opportunity to shape the future direction of a respected and ambitious national charity.
As Director of Programmes, you will:
- Provide strategic leadership across the charity's programme portfolio, including Education, Community Engagement and Festivals.
- Lead and support three Heads of Department, ensuring effective delivery, collaboration and alignment with organisational objectives.
- Oversee key funder relationships, including major strategic partnerships and contracts with organisations such as UK Research & Innovation (UKRI).
- Take responsibility for contract management, reporting, governance requirements, risk management and organisational compliance.
- Lead annual budgeting and financial planning processes across the Programmes Directorate, working closely with colleagues across finance and the wider Senior Management Team.
- Play a central role in fundraising, partnership development, bid development and the creation of new programmes and income opportunities.
- Support the ongoing growth and development of flagship initiatives, including opportunities for international expansion and commercial development.
- Act as a senior organisational leader, contributing to strategy development, operational effectiveness, safeguarding oversight and continuous improvement.
- Represent the charity externally and act as an ambassador for its mission, programmes and partnerships.
To Apply
Please submit your CV and a cover letter outlining how your skills and experience align with the essential and desirable criteria for the role.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role.
Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
The Services and Programmes Coordinator is a new fixed-term role, October 2026 to April 2027, created to support Theatres Trust through a period of organisational transition.
The Coordinator will play a central role in coordinating our grants, planning and advice services, ensuring enquiries, statutory consultations and other outward-facing work are managed efficiently and progress through our systems in a timely and accurate manner.
This is a practical, organised role for someone who enjoys bringing order to busy workflows, using systems effectively, and making sure colleagues and our users receive responsive, high-quality administrative support.
The Calouste Gulbenkian Foundation UK Branch is looking for a Communications and Programmes Officer to join our small, collaborative London team.
The Calouste Gulbenkian Foundation is an independent charitable foundation established in Portugal in 1956. It is one of the largest European foundations, with headquarters in Lisbon and offices in London (the UK Branch) and Paris. The Foundation's mission is to promote the development of individuals and organisations, through art, science, education, and charity, for a more equitable and sustainable society.
The Communications and Programmes Officer will work with colleagues to support the delivery of the Calouste Gulbenkian Foundation UK Branch's strategy. This post will help deliver the UK Branch's communications activity and support the UK programme's grant-making and projects.
The UK Branch aims to strengthen arts and civil society ecosystems and emphasises transnational collaboration between Portugal (where the Foundation is headquartered) and the UK. Our grantmaking programme has three focus areas: arts opportunities, NGO capacity-building and climate-health. We fund and support partner organisations working in these areas and directly deliver projects in-line with our programme goals. The UK Branch also collaborates on flagship international initiatives of the Foundation, including the Gulbenkian Prize for Humanity and the Alliance for Socially Engaged Arts.
The appointed person is likely to spend around 50% of time working on communications projects, and 50% on general programmatic work (including research, events, project management, and administration).
This is a brilliant opportunity for someone with around two years of relevant experience looking to extend their skills and responsibilities and develop professionally.
About you
We do not expect candidates to evidence that they meet every point listed below. Instead, we encourage applications from candidates who meet the majority of the specification and are excited by the role.
- Excellent writing skills for a variety of audiences
- Experience developing content for social media and digital platforms
- Experience using communications software, ideally Mailchimp and WordPress (or equivalent)
- Strong research skills
- Experience managing projects and/or delivering events
- Awareness of, and an interest in, arts, environmental sustainability and the charity sector
- Prior employment in communications and/or a related field (ideally around two years of experience), or experience producing written and other communications in a formal context
What we offer
- Salary of £29,850 to £33,000, depending on the experience of the candidate
- Stakeholder pension scheme, which new employees are eligible to join after a successful probation period, to which the Foundation makes a matched contribution
- Leave entitlement at the rate of 28 days per annum in addition to UK statutory holidays
- Health and dental insurance coverage for all employees
- Access to an Employee Assistance Programme (EAP), which includes mental health support services
- A generous budget for employee training
- Hybrid working, with equipment provided by the Foundation to support effective home working
How to apply
Download the full job pack and submit your CV and a cover letter, following the instructions provided, by 23:59 on Sunday 20 September 2026. The postholder must be eligible to work in the UK. We are unable to offer visa sponsorship for this role.
Equal Opportunities
The Foundation has an equal opportunity policy and implements to make this policy fully effective by ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, sex, sexual orientation, religion or belief, disability or race. The principle applies to recruitment, pay, terms and conditions of employment and promotion.
Membership & Programmes Officer
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.
Contract
Fixed Term, 12 months’ maternity cover with scope for extension
Salary
£32,000
Hours
37.5 (Monday - Friday)
Reports to
Membership, Events and Programmes Manager
Location
PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).
Job purpose
The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.
You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.
Main responsibilities
Membership
1. The principal contact for all membership services
- As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
- You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
- You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
- You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
- You will be responsible for collating and reconciling membership data, including data cleansing and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
- You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
- Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee
Specialist Groups and Networks
2. To support our specialist groups and member networks
- The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
- Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
- Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
- Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
- Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager
PSA Programmes
3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.
- Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
- You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
- Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required
The PSA Annual Conference
- The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.
Specific tasks regarding the PSA Annual Conference may include, but are not limited to:
- Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
- Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs
- Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
- Assisting with the production of online conference information and the delegate guide
Other duties and responsibilities:
• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation
• On occasion, this may entail supporting colleagues in work areas outside of this job description
• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.
• The post-holder is expected to provide general support in running the PSA office
• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR
Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).
Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.
Terms of Employment
1. The starting salary will be £32,000.
2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.
3. 25 days annual leave, plus bank holidays.
4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.
By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.
Use of AI in applications
We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.
Interview
Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.
Please check the uploaded Job Description and Equal Opportunities Monitoring Form.
Your application will be rejected should you not submit a covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
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Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
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Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
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Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
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Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
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Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
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To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
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To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
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To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
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To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
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Oversee the transactions, activities and processes of the external payroll provider.
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To monitor and advise on current and future tax legislation, with a view to optimisation.
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To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
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To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
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To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
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To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
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Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
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Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
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Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
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Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
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To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
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To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
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Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
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Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
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Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
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Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
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Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
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Provide financial and operational insights to inform strategic decision-making and long-term planning.
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Foster a culture of continuous improvement and financial accountability across the organisation.
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Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
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Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
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Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
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Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
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Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
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Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
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Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
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Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
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ACA/ACCA/CIMA Qualified, CPE up to date.
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Strong financial management experience at a similar level within the charity/not for profit sector
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A proven track record of leading, developing and inspiring small teams
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Experience of strategic business & financial planning, forecasting and budget management.
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Sound experience of producing month-end management accounts and audited year-end financial accounts
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Experience of managing and using financial systems
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A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
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Experience of managing change and change programmes
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A track record of initiating, leading and managing associated risks
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Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
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Confident IT skills; confident using Microsoft Office applications, especially Excel
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Experience designing and introducing new financial processes, procedures and reports
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Working knowledge of QuickBooks software [advantageous]
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Experience working with a Board of Trustees [advantageous]
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Understanding of Charity Commission and Companies House reporting requirements
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Project and/or professional services experience
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Understanding of Charity Law
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Experience of working in the not-for-profit sector
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Understanding and experience using the Charity Governance Code
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Experience in working with Charity SORP
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Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
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Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Every young person deserves the opportunity to thrive, regardless of their background” - Shereen El-Shennawy, CEO, Inspire.
Are you driven by a passion for enhancing social mobility and supporting the futures of young people?
Do you have a practical understanding of work experience placements with a background leading teams and managing and developing services?
Hire Purpose is proud to lead the search to appoint a Head of Work Experience who will join Inspire in an established position that will positively impact the lives of thousands of young people across London.
And creating ‘impact’ is central to how Inspire deliver their programmes. Between 2024-25 alone, the charity enabled nearly 5,000 in person Work Experience placements, working with over 1,000 employers across their business partner network.
You can take a full look at their 2024-25 Impact Report here.
Salary: £33,438 (£41,797.40 FTE)
Start date: October / November 2026
Reporting to: Head of Programmes & Impact
Contract: Permanent. Part-time (0.8), spread across 4 or 5 days
Hybrid: Minimum 2 days pw at E15 2NH, 3 days remote.
As a key member of Inspire’s Senior Management Team you will be responsible for leading the delivery and continued development of their Work Experience service, ensuring high-quality, financially well-managed and compliant services that respond to the needs of young people, schools, employers and partners.
Crucially, this role requires an experienced people manager with excellent skills across stakeholder engagement, decision making, and attention to detail.
You will be responsible for:
- Overseeing service performance, resources and employer engagement to ensure programmes are well-run, compliant and responsive to young people and partners.
- Leading, developing, and supporting an experienced and capable Work Experience team, ensuring their accountable and high-performing culture continues to thrive.
- Representing Inspire externally, building productive, lasting relationships with key stakeholders including employers, schools, local authorities, funders and community partners, while also managing expectations and resolving issues swiftly.
- Leading the delivery of safe, inclusive and high-quality Work Experience programmes that build young people’s skills, confidence and employability.
- Managing budgets, as well as income and expenditure to ensure programmes are financially sustainable and deliver a return on investment.
- Fulfilling all duties in accordance with Inspire’s policies and procedures, particularly those relating to Safeguarding, Health and Safety, Equality, GDPR and financial controls.
A full list of duties can be found within the Job Description via Hire Purpose's careers page.
This is a highly rewarding opportunity to shape Inspire’s wider strategic direction, drive continuous improvements across the Work Experience service, and identify opportunities to expand and strengthen the provision of services and how customer relationships are developed.
Therefore, the Head of Work Experience must have:
- Practical understanding of Work Experience programmes and services for young people, alongside a genuine commitment to improving their opportunities and outcomes.
- Proven experience of leading, supporting and developing teams, creating clear expectations while ensuring consistently high standards.
- Excellent stakeholder and relationship management skills, with an ability to build productive partnerships with employers and other external organisations.
- Experience of managing services, programmes or contracts, including budgets, performance information and delivery against agreed standards and deadlines.
- Robust knowledge of safeguarding, health and safety, data protection, as well as the sound judgement and attention to detail needed to deliver safe and compliant services.
We are looking for someone with excellent interpersonal and relationship-building skills, underpinned by a sharp focus on process and data-informed decision-making, and who will importantly keep up to date with legislative and policy change.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion.
Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.
Please submit an up-to-date CV to Louis Eastwell of Hire Purpose as soon as you are interested, as we will be reviewing and considering applications on a rolling basis.
A cover letter will be required at a later stage as part of a formal submission, before two rounds of formal interviews take place.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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Rural Refugee Network (RRN) is a small local charity in East Hampshire, Havant and Portsmouth, working alongside refugees and people seeking asylum through the work of six board members, thirty operational volunteers, one part-time permanent employee and a small bank of project staff and contractors. The charity is widely recognised by stakeholders and the local community for sensitively and effectively addressing the many challenges people arriving in the UK face as they strive to resettle and thrive in our community.
RRN is seeking an experienced Head of Operations to lead its support for refugees and people seeking asylum. This is an exciting opportunity to lead a small charity through a period of significant change, with overall operational responsibility for the charity, including partnerships, funding, coordination of delivery, safeguarding and compliance.
Working directly with a range of stakeholders and beneficiaries, the ideal candidate for this complex and high trust role will be self-reliant, adaptable, and able to engage and influence through excellent face-to-face and online communication skills. This is a genuinely flexible role, with significant autonomy over when and where work is undertaken. There will be regular opportunities for in-person team management and relationship-building, alongside substantial flexibility in how the wider working week is structured and where work is carried out. We are looking for someone who is confident working independently, manages their own time effectively and values the trust and responsibility that come with this level of autonomy.
A candidate who is energised by working flexibly and sensitively with a small team will thrive in this role, which offers the opportunity to make a direct and meaningful impact on people’s lives.
Experience in the refugee sector is desirable.
Deadline: 5pm Monday 21 September
To apply, please send your CV and a supporting statement of not more than 2 sides, explaining your motivation, reflecting on how you would approach being RRN’s only core employed leader, and demonstrating your fit against the specification below. Please use the email subject heading “Head of Operations Application”. Unfortunately, we are unable to respond to all applications.
Job Description
Title: Rural Refugee Network Head of Operations
Reports to: Board of Trustees
Hours: Part-time (0.5 FTE, negotiable). Permanent contract.
Salary range: £40,000 - £45,000 FTE depending on experience.
Benefits: 25 days plus bank holidays (pro rata to hours agreed). 3% employer pension contribution.
Location and expectations: Flexible hybrid working with frequent travel to projects, events and stakeholder meetings in Portsmouth, Havant, Petersfield and the wider Hampshire area. Occasional evening and weekend in-person working required.
Purpose: To lead the day-to-day operation, development and sustainability of Rural Refugee Network, working with trustees, volunteers, funders and partner organisations to ensure refugees and asylum seekers receive practical support and RRN maintains compliance and operational sustainability.
About the role:.
In this small charity, the Head of Operations combines operational coordination, programme oversight, partnership development and income generation, with delivery shared across volunteers, trustees and contracted staff.The role offers a high degree of autonomy and flexibility, alongside the opportunity to shape how the organisation works and develops. It requires strong judgement in balancing opportunities, risks and priorities within limited capacity, and the confidence to work independently while bringing others with you.
RRN is volunteer-led, and the Head of Operations is the organisation’s only permanent employee, holding overall coordination and accountability for day-to-day operations. This is therefore a broad, high-trust role: rather than delivering everything directly, you will enable and coordinate others, working closely with trustees, volunteers and contractors who deliver significant elements of the activity you lead.
The role will suit someone who enjoys variety, autonomy and a flexible working pattern, and who is comfortable taking ownership while knowing when to collaborate, delegate or seek support.
Key responsibilities:
Leadership, coordination and partnerships
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Deliver agreed strategic objectives and support trustees in developing future priorities.
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Prepare quarterly Board reports.
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Coordinate relationships with statutory, voluntary and community partners.
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With the support of trustees, represent the charity in local forums, develop opportunities for collaboration and promote RRN in the local community.
Programme and volunteer coordination
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Provide oversight of funded and core programmes.
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Recruit, train and manage project staff (currently two youth workers) and contracted/sessional staff.
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Recruit, train, support and retain volunteers.
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Oversee referral pathways and access.
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Support volunteer-led communications activity including website, newsletters, social media, impact reports and case studies.
Income development and funding
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Write grant applications and manage reporting requirements (with volunteer/trustee input).
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Maintain and develop funding pipeline and actively develop new funding streams.
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Support relationship-building with donors and community supporters.
Finance and compliance
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Monitor programme budgets, working with the Treasurer.
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Support trustees in governance, reporting and compliance responsibilities.
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Maintain organisational policies and procedures.
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Lead safeguarding practice and reporting, acting as Designated Safeguarding Lead and ensuring policies are implemented by staff, volunteers, and contractors.
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Maintain oversight of organisational risk, compliance with Charity Commission, data protection, employment requirements and insurance arrangements.
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Ensure appropriate administrative systems are in place and followed, including maintaining up-to-date records in the CRM, Lamplight.
PERSON SPECIFICATION
Essential
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Substantial experience managing programmes or services in the charity/social impact sector, including line management, budgeting and financial oversight, and grant compliance/reporting.
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Strong partnership-building and stakeholder engagement skills.
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Experience leading and recruiting volunteer teams.
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Deep understanding of safeguarding and compliance and recent experience leading safeguarding practice and decision-making. Up to date on requirements and best practice.
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Ability to work independently, exercising sound judgement about what trustees need to know and when, and to prioritise effectively within limited capacity and competing demands.
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Excellent written and verbal communication skills, IT proficiency.
Desirable
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Experience working with refugees, asylum seekers or other vulnerable groups.
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Understanding of immigration, integration or resettlement issues.
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Successful fundraising and bid-writing experience.
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Experience of local authority commissioning or grant funding.
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Comfort and experience in IT, data and/or CRMs.
RRN is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment is subject to an enhanced DBS check, including a check of the relevant barred list, two satisfactory references, including your most recent employer, and safer recruitment practice including verification of employment history and a right to work check. RRN is unable to sponsor work visas, so applicants must already have the right to work in the UK.