Head of service delivery jobs

​General:

Mary Hare educates 200 profoundly deaf children at its residential school in Berkshire, and we pride ourselves on our pupils’ achievements at GCSE, A Level as well as B Tech and Vocational Courses. We offer the opportunity to teach highly motivated children, in small classes, where you can make a real difference at this national centre of excellence for deaf education. No knowledge of sign language is required, as we follow an auditory/oral philosophy.

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The Role:

This is an opportunity to join a vibrant, dynamic and ambitious charity whose goal is to enable deaf children and young people to thrive and reach their full potential.

​The organisation has a good track record of raising substantial sums for major capital developments including an arts centre, new residential accommodation and most recently £4 million for a new Primary School for deaf children. ​You will be responsible for a small team and will need to be able to secure major donations from Trusts, Foundations and individuals.  The role is varied and takes in most areas of fundraising. You will also be responsible to for raising unrestricted funds annually.

The Fundraising Manager will manage the Trusts Fundraiser. The role works across two organisations: The Mary Hare Foundation and Mary Hare. These are two separate registered charities. The Mary Hare Foundation is the fundraising arm and Mary Hare is concerned with service delivery.

The largest fundraising targets are related to capital projects that are outlined by the School.There are some revenue fundraising targets, including the bursary scheme. The role is very hands on with both the management of fundraising and the implementation of fundraising activities, especially trust fundraising.

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About you: 

We are looking for someone with proven experience securing funding from trusts and foundations, with a strong track record of writing successful applications for significant grants (£200k+). You will be a confident and persuasive writer, able to communicate our impact concisely and compellingly, while building strong and long-lasting funder relationships. 

Proactive and tenacious, you excel at identifying and pursuing new funding opportunities. Highly organised, with keen attention to detail, you can manage multiple applications and deadlines effectively.

You will be familiar with organising a wide range of events and understand what makes a successful fundraising event.You will have experience of stewarding high level givers as well as securing donations from individuals and companies.You will also have:

• Excellent written skills to create accurate, powerful, compelling and persuasive copy in a range of formats. 
• Ability to match the needs of prospective funders with the needs of the charity. 
• Excellent networking and interpersonal skills with the ability to relate to people at all levels in person, on the phone, by video link or in written format. 
• Excellent organisational and project management skills, with the ability to plan and manage a demanding variety of tasks and manage conflicting priorities to meet deadlines.
• An entrepreneurial approach, able to identify and follow through new opportunities. Adaptable and flexible to a broad range of activities. 
• Self-starter with the ability to work under own initiative; driven and motivated to pursue new opportunities. Solid experience in tracking income and reporting. 

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Interview Date: Monday 7th July 2025

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Please note that Mary Hare adheres to Safer Recruitment Standards and as such all applications must be made via the Mary Hare website and using the Mary Hare Application Form.  Applications will only be considered via a completed Application Form; CV's cannot be accepted.

Mary Hare | Arlington Manor | Snelsmore Common | Newbury | Berkshire | RG14 3BQ

This School is committed to safeguarding children and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All shortlisted candidates will be asked to complete a criminal records self-disclosure form and successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. We are committed to securing genuine equality of opportunity in all aspects of our activities as an employer and education provider. The role you are applying for is ‘exempt’ from the Rehabilitation of Offenders Act 1974

Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation.

Location (UK): Office Hybrid - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel may be required

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

An exciting new opportunity has opened at the UK’s largest arthritis charity for an experienced Brand and Marketing Administrator.  The roles reports to the Head of Brand and Marketing and will support the wider Creative and Marketing team to deliver high performing, impactful and audience focused campaigns and creative.

About the role

You will be an experienced team administrator who will support the Brand and Marketing team on a variety of projects, with a particular focus on daily creative resource support. This will require daily communication with colleagues from client teams across the organisation as well as with external suppliers to help coordinate the delivery of high-profile brand projects and campaigns.  

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Excellent information technology (IT) skills including Microsoft Word, Excel, OneNote, and Outlook. 
• Strong interpersonal skills including the ability to develop and maintain key relationships. 
• High standard of accuracy and attention to detail. 
• Able to work flexibly, prioritising workloads and switching across duties as required. 
• Excellent written and verbal communications skills. 
• Able to organise work efficiently and deal with several external contacts and suppliers on own initiative. 
• Skills and experience of managing consents and General Data Protection Regulation (GDPR) compliance.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

We are seeking a creative and  proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.​

​Interested? Want to know more about the Charity?check out our website.

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 24 June 2025

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist

Salary: £29,000- £32,000

Location: Advance Head Office Hammersmith & Women’s Centres across London, with co- location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.

The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.

A car may be desirable for this role, though not essential

About You:

To be successful as the Senior Mental Health Advocate you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications 08 June 2025

Interviews taking place w/c Monday 16 June 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Join our team at Child Brain Injury Trust, the UK’s leading charity supporting children and families affected by childhood acquired brain injury.

We are a dedicated team with national reach, offering a unique service that combines expert guidance, emotional support, education and practical help for families facing some of the most challenging moments of their lives. Our work is impactful, rewarding and varied – if you’re looking to join a collaborative, compassionate team where your skills will make a real difference, CBIT is a brilliant place to be.

The Role:

We are looking for a dedicated and organised Trusts and Foundations Officer to join our friendly and supportive team. Reporting to the Trusts and Foundations Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.

You’ll manage your own workload and portfolio of donors, contribute to reporting and impact communications, and help maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.

This is a fantastic opportunity for someone with experience in trust fundraising or someone with relevant, transferable skills looking to move into this area of fundraising.

We’re Looking for Someone Who Is:

• A confident communicator, with strong written and research skills
• Able to manage a varied workload, meet deadlines and adapt to changing priorities
• Empathetic and professional, with a collaborative approach
• Detail-focused and committed to delivering high-quality work
• Passionate about making a difference for children and families affected by brain injury

What We Offer:

• A supportive and inclusive working environment
• Hybrid and flexible working arrangements
• 25 days annual leave, plus your birthday off and office closure over Christmas
• Pension contribution scheme
• Employee Assistance Programme
• A truly values-led organisation where compassion, integrity and innovation shape everything we do
• A chance to make a real impact in a growing and ambitious organisation

Location: Hybrid - with time at our Head Office, Baynards Green, Oxfordshire when required
Hours: Full Time 35hrs per week
Contract: Permanent
Deadline to apply: Monday 30 June at 5pm
Interview date: w/c 7 July 2025 or as and when applications are received
Start date: Ideally starting August/September

We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time. 
 

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.

This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
 

• Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
• Salary: £40,000 FTE (pro rata)
• Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025

Role Details

This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.

The ideal candidate will be able to demonstrate the following skills and experience:

•Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
•Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
•Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
•Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
•Technical knowledge and expertise:
     -Expertise in website CMS and a range of digital technologies
     -Utilising search engine optimisation to increase the targeted traffic 
     -AB testing and piloting of digital projects
     -Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
•Line management experience, and ability to lead and develop direct reports
•Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
•Exceptionally high attention to detail and desire to make a difference.

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

•The deadline for applications is 9am on Monday 30th June
•First round interviews will be held virtually on Monday 7th or Thursday 10th July
•Second round interviews will be in person at our London Bridge offices on Tuesday 15th July

Strategic. People-focused. Ready to grow something that matters?

At Brighter Together, we believe in a UK where every older person has regular, meaningful connections with young children. Our award-winning intergenerational programme tackles isolation and improves wellbeing by bringing together two often-overlooked groups—older adults and early years children—through joyful, structured weekly sessions.

We’re on an ambitious growth journey, and we’re now looking for a Programme Lead to help shape the next phase of our impact.

Founded in 2020, we’ve delivered over 160 projects across London, with extraordinary results: 98% of older adults report improved emotional wellbeing, and 97% of children show significant development in social skills. With expert-designed sessions based on cognitive stimulation therapy and the EYFS framework, our model is evidence-led, highly engaging, and full of heart.

We’re a small, dynamic charity with a start-up mindset: agile, fast-moving, and ambitious. This is your chance to play a key leadership role in a high-impact social venture—and help build something that really matters.

What you’ll be doing:

• Leading the strategic growth, sales and delivery of our intergenerational programme across London

• Building and maintaining partnerships with care homes, nurseries and local stakeholders

• Overseeing and supporting a team of Session Facilitators and volunteers

• Shaping our impact and evaluation approach and producing key data insights

• Playing a core leadership role in organisational strategy, systems, and communications

This job is for you if:

• You thrive in start-up environments—building, improving, adapting

• You love selling a impactful programme to potential partners

• You’re a natural people person with strong project and team management skills

• You have experience leading programmes or partnerships with social impact

• You’re strategic, solutions-focused, and love getting things done

• You believe in the power of human connection to transform lives

Key details:

• Contract: 12-month fixed term, with potential to become permanent (subject to funding)

• Location: Hybrid, with 2 days/week in our Twickenham office + travel across London

• Salary: £32,000 – £42,000 depending on experience

• Annual leave: 25 days + bank holidays

• Hours: Full-time, with flexible working options

How to apply:

Send us your CV, a 2-page supporting statement, and a short task (outlined in our recruitment pack).

First round interviews: w/c 23rd June | Final interviews: Friday 4th July

We welcome applicants from all backgrounds and lived experiences. If you’re not sure you meet every requirement, we’d still love to hear from you.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices.

Salary: Grade 3 - £31,133 per annum (pro rata for part time)

Contract: Maternity cover until end of July 2026

Hours – 30 per week - Working Pattern Tuesday-Friday but open to discussion if needed

Closing date: Thursday 26 June 2025 at 11:30pm

Do you have exceptional customer service and administrative experience? Are you dedicated to bringing about real change in tackling the housing emergency? Join Shelter as a Senior Administrator in our Telephone and Online Advice Services (TOAS) and help in our fight for home.

About The Role

You will be responsible for maintaining the back office functions and support service delivery. This will include managing relationships with local suppliers and contracts, system and process design, financial management, ensuring Health and Safety compliance and managing travel and accommodation bookings. You will line manage two administrators and also provide administrative support to the Head of Telephone and Online Advice Services. The role also involves extensive telephone contact with supplier and internal customers and meeting visitors to the office.

About You

You will have:

• Considerable experience in a client/customer service role and office administration
• Sound understanding of financial management, ideally including budgeting and forecasting
• Great customer service and communication skills
• Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work, including case management systems and databases, Microsoft Office applications, internet and email etc.
• A working knowledge of Health and Safety legislation and risk assessments
• Management and negotiation skills

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

The TOAS team delivers housing advice to clients on the phone, web chat and advice content on Shelter’s website.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

• Job Title: Secretary
• Civil service pay grade equivalent: 6/7
• Employer: Public Chairs’ Forum
• Salary: £65,000 per year
• Post: Secondment (up to 24 months)
• Location: London / Hybrid
• Work pattern: Full time or part time (min. 3 days)
• Closing Date: 19 June 2025

This is a hugely exciting time for the Public Chairs’ Forum (PCF) and Association of Chief Executives (ACE) as we seek to assign someone to take up this national role and lead the Secretariat for the next two years.

The Secretary leads the Secretariat in driving membership and diversifying income sources for our two unique networks of public body leaders and ensuring members receive an outstanding membership experience. The Secretary will help us to celebrate our member’s achievements as part of our 20th anniversary in 2026/27.

If you are interested in building your skills and networks, and are motivated to influence change across public bodies, the role of Secretary could provide the perfect leadership development opportunity for you.

Supported by our ambitious and highly-respected boards, we’re growing our membership networks and partnership opportunities as we expand our offering and reach with our new annual programmes bringing insight, support and inspiration for executives and non-executives of UK public bodies.

You will work with some of the most prominent figures in UK public and civil service. You will bring experience of developing and shaping engagement with leadership, with the energy to continue to nurture and grow this organisation, bringing its diverse membership with you.

It’s likely that you’ll be familiar with public bodies, but that’s not what’s really important. If you’re experienced at shaping events and developing leadership programmes, perhaps you’re also creative, tenacious and entrepreneurial, then we’d love to hear from you.

If you’d like to apply for this post, please send your CV and a covering letter, describing in under 500 words how you meet each of the criteria listed in the job and person specification.

If you’re shortlisted, we will contact you via email to arrange a time for an interview. We expect to hold interviews Monday 30 June 2025.

The National Lottery Community Fund is seeking a Strategic Communication Lead, Wales to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK. It is essential that you are a Welsh-speaker.

As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.

You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.

Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.

We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.

Key responsibilities

• Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
• Build and lead matrix teams to deliver integrated communications campaigns
• Develop and implement communications plans that drive engagement with key stakeholders
• Provide senior counsel on reputation management and crisis response
• Act as senior regional point of contact for communications and external affairs
• Ensure consistent messaging across all customer journey touchpoints
• Represent the Fund with key external stakeholders and opinion formers

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.

Interview date: Friday 11th July

On application, please align your supporting statement to the criteria below

Essential criteria

• Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
• Strong influencing skills with both internal colleagues and external partners
• Significant experience in building and leading high-performing teams in a matrix-management setting
• Demonstrable understanding of public affairs in devolved governments
• Experience providing strategic communications counsel to senior leaders including at times of reputational risk
• Experience in leading crisis communications
• Excellent project management skills in a complex organisation with competing deadlines
• Demonstrable experience in using data and insight to inform and deliver communications campaigns.

Desirable criteria

• Experience working across multiple regions or countries
• Track record of developing innovative communications approaches
• Experience in one or more of our mission areas

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) When someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Trusts and Statutory Fundraiser
Hours: 35 hours per week
Salary: £35,000 per annum
Reporting to: Head of Trusts and Grants
Base: Hybrid Working: From home with the option to work in one of CBUK’s offices

Role Summary

An exciting opportunity has become available for a talented and enthusiastic Trusts and Statutory Fundraiser to join a high performing and friendly fundraising team.

As a key member of the Trusts and Grants Team, the Trusts and Statutory Fundraiser will work closely with the Head of Trusts and Grants to raise funds from a portfolio of charitable trusts in accordance with Child Bereavement UK’s budgets and targets.

We are looking for someone with proven experience of generating income from trusts and foundations.

You will have:

• Excellent written communication skills, with the ability to write researched, powerful and compelling copy
• Excellent research skills to identify prospective funders
• Excellent organizational and time management skills
• Experience working with commissions is desirable but not essential

This role comes at a particularly important time for CBUK when the charity is looking to evolve and grow services, diversify into new areas, and raise significant funds for ongoing work. The Trusts & Grants Team are a vital part of the charity’s expansion into new areas, and the post-holder will have the opportunity to work with frontline staff to develop new projects and bids.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Closing Date: Friday 11 July 2025
Initial interviews to be conducted on Zoom w/c 21 July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Child Bereavement UK is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

Registered in England and Wales: 1040419 and Scotland: SCO42910.

No agencies please.

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)

Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

Safeguarding

Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

To apply

Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:

• why you believe you are right for this role.
• why you wish to work at OTR.
• detailing your experience in all ‘essential’ criteria of the person specification

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund