Grade B - £37,321 (National) per annum

Permanent 

Home Based: Choice of North East and Yorkshire; North West or Central England (East of England, West and East Midlands)

Closing Date Sunday 9th February 2020 - 11.59pm

*Proposed Interview date week commencing 24th February 2020 in London

About us….

We are the independent champion for people who use health and social care services. We aim to help improve the quality of services by letting the government and those running services know what people want from care.

We also support a network of 150 local Healthwatch services to reach out to every section of the community and encourage more people to speak up.

Together, our work is resulting in big and small changes that are helping to make care better.

This is an exciting time to be part of Healthwatch England as we reshape our support offer to the 150 local Healthwatch across England.

Let us tell you a little bit about the role....
We are looking for a Campaigns and Regional Manager to support participation by Healthwatch in national campaigns. You will also coordinate and deliver support to local Healthwatch within a designated region - one of a) North East and Yorkshire and Humber, b) North West or c) Central (West and East Midlands and East England).

You’ll be working closely with colleagues to design and implement national campaigns which seek to reach and involve Healthwatch, local people and community organisations as well as enable 150 Healthwatch to act collectively to achieve positive change in health and care.

You’ll work alongside other regional managers in the Network Development Team, supporting them to implement new national programmes including volunteering,  impact, quality assurance, sustainability and collaboration in your designated region. 

You’ll also be responsible for assisting Healthwatch in your region to be as effective as possible by acting as a critical friend and facilitating action plans against a new quality assurance framework.

What we're looking for from you....
We’re looking for someone with a solid understanding of small voluntary organisations and who is comfortable with the mix that supports effective campaigns: communication and media; digital; partnerships and stakeholder relationships.

You’ll have an ability to lead a change programme that will support every Healthwatch to participate in national campaigns and ensure the learning informs Healthwatch and Healthwatch England’s work.

Whilst working remotely, you’ll be good at collaborative working, as well as managing a range of stakeholder relationships, including local authority commissioners who fund local Healthwatch. You will be able to operate at senior level, advising on organisational effectiveness, have strong negotiation skills and manage competing priorities.

The Lord Mayor’s Appeal aims to have a transformational impact on people’s lives by bringing together businesses, neighbouring communities, employees and charities to find solutions to some of London’s most pressing societal issues. Our vision is to create A Better City for All, that is Inclusive, Healthy, Skilled and Fair, helping 1 million people thrive.

We do this by delivering programmes under our four key strategy areas; Inclusive, Healthy, Skilled and Fair, and through supporting inspirational charities who are delivering innovative solutions in these areas.

London is one of the most diverse cities in the world, yet many people face significant barriers to getting a job or progressing their careers in the City. Our Inclusive Pillar strategy aims to create a city that is inclusive and open to everyone. Inclusive workplaces are more productive, commercially successful and have a happier and more engaged workforce.

We are looking for an experienced, passionate and creative Programme Manager, committed to championing diversity & inclusion, to join our small and ambitious team to lead the delivery of our Inclusive Pillar programmes. This is a key role within our growing organisation, reporting into the Senior Programme Manager, and will play an instrumental role in the on-going success of our Programme work.

Role Purpose

Our current two-year strategy for our Inclusive Pillar aims to raise awareness and inspire action on Social Mobility in the City. The two-year strategy was developed in conjunction with our Senior Leadership Forum, which is made up of senior business leaders within the City of London and will run from 2019 – 2021.  

The strategy aims to raise awareness of social mobility and the challenges faced by those from lower-socio economic backgrounds in the City, and inspire businesses to act to support the recruitment, retention and growth of those individuals within their organisations.

The strategy will be delivered through three projects; our Power of Inclusion seminar series, an innovative film and storytelling campaign, and the development of a best practice toolkit.

As Programme Manager, you will be responsible for managing and delivering all aspects of the three projects to deliver the social mobility strategy effectively, on time and to budget.

This is an opportunity to work with senior business leaders in the City to deliver a strategy from its’ early stages through to completion, delivering exciting new projects to make a tangible impact on the City of London, creating a more inclusive and fair City.  

Please see full Job description and Person Specification attached. 

Further details

Salary: £30,000 - £38,000 (depending on experience) 

Contract: Full time, Permanent 

Benefits: 

• 25 days annual leave plus bank holidays
• Flexible working 
• Learning & development opportunities
• Workplace pension scheme with 4% employer contribution
• Season ticket loan
• Wellbeing support 

Location: Guildhall, London

Closing date: Monday 27th January at 9.00am

Interviews: First round interviews will be held during the week of 3rd February in London

At RBMind we place a huge value on our volunteers and greatly appreciate the dedication and enthusiasm that they bring to our organisation. Our services benefit from around 150 volunteers a year, collectively providing thousands of volunteering hours, and significantly increasing the outreach and support that we are able to offer.  We also provide invaluable opportunities for individuals with lived experience of mental health conditions to gain skills supporting others, which often forms a huge part of their own recovery journeys.

This is your opportunity to lead these services for RBMind, and to continue to develop and expand our volunteering and peer led opportunities to support our clients, our volunteers and our organisation. We are looking for an individual who is passionate about supporting volunteers, and will encourage individuals to develop their confidence, skills, and personal development. You will need to be skilled in motivating and coaching individuals with mental health issues, and have an understanding of how the recovery approach can support individuals on their recovery journey through volunteering. 

The successful applicant will be enthusiastic, self-motivated, and a good role model for our volunteers and members.  You will be experienced in delivering volunteer led services, and able to guide our teams in delivering effective volunteer led support.  You will also need to have clear project management skills to support our range of peer led interventions moving forwards.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Salary: £28,000 per annum (pro rata), 30 hours per week  

The closing date for applications is 9am Mon 27th January 2020. 

Interviews are provisionally scheduled to take place on Thurs 6th February 2020.

Please note that we do not accept CV’s.

Salary: £34,000 per annum

Working hours: 35 hours per week

Location: Main base at Women in Prison head office, Stockwell with travel across London.

Contract: Permanent

This is an exciting opportunity to develop and deliver a new project providing an enhanced support service to women who have experienced complex trauma and as a result are screened into the National Probation Service’s ‘Offender Personality Disorder (OPD) Pathway’. The project will take a bio-psychosocial approach to the support offered and that work together with other pathway services sharing information to provide a cohesive pathway of psychologically informed services through which women can move and progress.

This position will provide strategic oversight and operational management of this pan-London project, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

TO APPLY:

To apply, please download and read the Service Manager Recruitment Packincluding the Job Description and Person Specification and complete the application and equalities monitoring forms in full.

Closing date for applications: Midnight – 3rd February 2020

Interview date: Week commencing 10th February

We are looking for an individual who is passionate about promoting the carers agenda, and will lead our team in identifying and promoting the rights of our carers, and delivering services to meet this need.

Families and friends play a vital role in supporting people experiencing mental health problems, but often these demands can impact on the carer’s own wellbeing. Our Carers in Mind team are here to offer the vital specialist support needed to empower and support carers in their roles. As Coordinator, your role will be to lead and deliver a wide range of support and interventions to meet these needs, and to build capacity by developing our staff team, volunteers and our carers.

The successful applicant will be enthusiastic, motivated and skilled at managing projects. As our Coordinator you will be good at developing partnerships with other local services and will provide clear direction to our team and our carers. Candidates should have experience of delivering a range of person centred interventions to achieve this, which could include peer led interventions, group support, or psychoeducational interventions.

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Please note that we do not accept CV’s.

Our Box Office care passionately about the visitor experience encountered by each and every member of our audience, and provide a proactive, friendly and professional welcome to over 1.5m visitors each year.

The Contact Centre Team Manager is responsible for ensuring that the Box Office consistently delivers this high-quality service to customers booking tickets or seeking information regarding the National Theatre’s activities, and promotes the full range of services the National Theatre provides.

The role will ensure that the right resources are in place to support a dynamic sales and service environment, optimising all available systems and data for a team selling tickets for productions at the National Theatre and multiple West End transfers. This role takes particular responsibility for the management and performance of the Box Office Contact Centre (30+ people) and front-of-house operations across our three performance spaces, monitoring KPIs with the Head of Box Office and ensuring systems and support are in place for staff to achieve our sales and service standards.

We are looking for candidates with experience leading large teams who have the ability to motivate and promote excellent customer service in a busy and dynamic sales environment. If you can analyse and respond to sales and performance data and have a positive and adaptable approach to achieving targets, please get in touch via the link.

The closing date for the receipt of completed application forms is: 5pm, Friday 24th January 2020.

To apply, please follow the link provided. 

For further queries please contact the Recruitment Team. 

We want our workforce to be representative of all sections of society and welcome applications from everyone.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

HR Department 2020

Major Events Fundraiser

37.5 hours per week

Up to £28,000.00 per annum

We are working in partnership with a well-established hospice on the Isle of Wight. The charity is now looking to appoint a Major Events Fundraiser to be responsible for managing and supporting a team to plan, grow and review the charity’s Major Event Programme to maximise income, attendance, engagement and profit, year on year.

The successful candidate will need to demonstrate the following:

• Minimum of 5 years of working in a similar role within a commercial or charity sector
• Project management experience, ideally in a public, major event organisational setting
• Customer relations/public liaison experience
• Experience of using direct mail and database marketing techniques to improve customer engagement and ROI
• Experience of working with, managing and developing staff and volunteers
• Ability to manage a significant budget

You will be a pro-active individual with excellent communications skills and the ability to build strong relationships with internal and external stakeholders at a range of levels. You will have significant influencing, negotiating and persuading skills and be able to prioritise and plan your workload whilst working on multiple tasks.

This is an exciting opportunity for the right individual. If you feel you have the skills and experience to succeed in this role, we very much look forward to hearing from you.

Informal visits are encouraged to find out more about this opportunity please contact Katie Mew, Head of Income Generation.

Do you want to help shape and improve health and social care services across Hertfordshire?

If so, would you like to join our small but dedicated team working for a charity based in Welwyn Garden City?

Healthwatch Hertfordshire is seeking a motivated and enthusiastic Engagement Officer to provide support to the Head of Research & Engagement. Work will include developing our research and engagement programme by reaching and engaging diverse and/or seldom heard communities.

Manchester International Festival (MIF) is the world’s first festival of original, new work and special events, staged every two years. From 2021, as well as producing a biennial festival, we will also run The Factory, a new state of the art building and producing organisation in the heart of Manchester.

The Director of Finance and Resources will be a member of the MIF Executive Team, working with the Executive Director on the development of the Five Year Strategic Business Plan and be the Executive Lead for the Finance and Administration teams, identifying potential operating efficiencies and improvements in reporting, systems and controls.

Responsibilities

− Executive Finance Lead at Board Meetings and Finance & Audit Committee Meetings, preparing relevant papers for these meetings.

− Work with the Director of Organisational Change and Transition to lead/contribute on the finance, legal and regulatory strand for transition into the Factory and identify other change needs.

− Be a significant contributor to the strategic development of the new organisation as it grows to a much larger company, responsible for The Factory, including the staffing model, resourcing and a viable business plan.

− Fulfil the role of Company Secretary and ensure that all relevant reporting and filing obligations are met.

− Represent MIF as Finance Lead at key Factory-related meetings as required.

− Lead the six-monthly reporting on the Five Year Business Plan to Government (in particular Arts Council England) working closely with the Executive Team.

− Work with the Executive Director and the Head of Finance to ensure accurate, timely, relevant and appropriate management reporting and forecasting to help manage the business. 

− Review and ensure effective management of cash balances and cash flow forecasts on a regular basis, recommending investment of cash on long term deposits to maximise income.

− Ensure effective management of cash and foreign exchange risk, in accordance with MIF’s Investment Policy and Foreign Exchange Policy.

− Support the Head of Finance with the ongoing management of key relationships including (but not limited to) audit services, tax advisors and Arts Council England.

− Broader leadership responsibility for the Admin (including IT & HR) ensuring the teams are delivering to the strategic aims of the organisation.

General

− Actively engage with the organisation’s vision and policies regarding equal opportunities and diversity, artistic ambition, participation and engagement, health and safety, evaluation and monitoring

− Training and talent development will be central to the organisation as we approach The Factory. All job roles are expected to engage with our training and development activity, be willing to support our training programmes

− Any other duties that are commensurate with the post

Closing date: 24 January 2020

Interview date: February 2020 (tbc)

Application process:

To apply please send a CV and covering letter using the 'Apply Online' button.

If you have any specific accessibility requirements (such as printed forms/Job Packs) please contact the MIF Office. MIF are always happy to make reasonal adjustments where possible for candidates. 

About Us

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, we guide and enable others in the UK and all across the world. Inspiring, informing, empowering – working for wildlife.

Role Profile

ZSL London Zoo is looking for a Commercial Manager to define the commercial strategy for London Zoo in order to maximise sales and profit. The successful candidate will be responsible for ensuring visitor satisfaction and achieving the income and profit budgets for several key revenue streams across commercial operations for the zoo including admissions income, donations, gift aid, catering, retail, hospitality events and experiences. This role manages a large team operating across multiple functions and is responsible for the effective management of this team and the commercial operations they are delivering.

Main Duties and Responsibilities

• Active contribution to the strategic planning for ZSL London Zoo, with a focus on commercial development of existing and new business opportunities.
• Modelling and agreeing the commercial KPIs for the business including income and expenditure projections.
• Ownership of the Commercial visitor journey for ZSL London Zoo and implementation of growth and development plans and the achievement of measurable success metrics.
• Develop comprehensive ideas, business cases and plans to grow new and existing areas of the ZSL London Zoo business.
• Lead on team recruitment, development and training including leadership on customer service training and initiatives.
• Effectively manage the Catering partner relationship in both DVC and C&B areas.
• Work with all areas of ZSL to ensure the success of the ZSL London Zoo business, in particular Marketing and Communications, CRM and Membership, Development, HR and Recruitment, ICT and systems, Facilities Management, Finance including commercial systems and management information.

Person Specification

• Extensive experience of working in a visitor attraction.
• Strong leadership qualities are required to lead this multi-functional, talented team with a naturally positive and team spirited approach to operational management. 
• Excellent project management skills and proven ability to drive projects forward.
• Proven track record of managing budgets and meeting income targets.
• Excellent communication and influencing skills.

Benefit Package:

This role offers a competitive salary plus a comprehensive benefits package including 25 days holiday, stakeholder pension where the employer minimum contribution is 7%, complimentary zoo tickets and more!

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) by clicking the "Apply for this job online" button. If you have any queries regarding this position or when applying through the system please contact Human Resources

Closing date for applications: Midnight (23:59) Sunday 26th January 2020.

The Zoological Society of London is a charity registered in England and Wales: no. 208728.

We are looking for an enthusiastic, positive and solutions-focused individual to join our team at an exciting stage of development. 

The role will work with communities, volunteers and partners to develop Neighbourhood Watch in areas requiring focused support, for example areas of high crime and high social disadvantage.  Through understanding local needs in these areas, Neighbourhood Watch will be clear on what structures can be put in place to best support volunteers and connect them with local partners to enable continued success.

This role will be a valued member of the team and managed by the Head of Membership and Community Engagement.  As the team cover England and Wales, regular travel across England and Wales will be involved with occasional overnight stays.

Want to join a professional and collaborative HR team and lead on organisational design initiatives for transformation to a 2020 five-year strategy? In this generalist HR role, and with responsibility for a small team, you will lead on projects in our People Strategy including a staff development strategy; and culture change to facilitate one team of staff and volunteers. You are a chartered CIPD member with a degree. You have a track record in providing a strategic generalist HR service and HR business partnering, to include organisational design. You have a range of experience from HR transformation, to complex employee relations case management.  With strong interpersonal skills you enjoy influencing and negotiating with a variety of stakeholders, and are competent presenting to boards / directors on complex or controversial business. You have good time management and analytical skills and are up-to-date on HR best practice and employment law.  We look forward to you joining our team.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change – improving attitudes towards mental health. While Girlguiding’s young members may be female only, our staff team is mixed gender. We welcome applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or mental), gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and  sexual orientation.

Senior Programme Manager (Youth Outreach Programme)

Full time at 35 hours, Office Based, London, UK

Salary: £40,000 - £45,000

Permanent

GamCare is the UK’s leading provider of advice and support to people affected by gambling harms. Its flagship Youth Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. The programme is designed to deliver education to young people on safer gambling choices and will run over the next four years.

It’s an exciting time to join our team, and GamCare seeks a Senior Programme Manager to oversee the expansion of the programme, including having a presence in Northern Ireland for the first time, and to ambitiously increase activity and impact.  The Senior Programme Manager will be dynamic, self-motivated, experienced programme manager with excellent communication skills and planning skills. You will need to be able to engage and work with a wide range of staff and stakeholders. You will need to be a strong champion for the programme in a rapidly changing landscape.

GamCare’s central London office offers a friendly, collaborative and energetic environment.

Key responsibilities include:

• Lead on GamCare’s Youth Programme strategy and ongoing development
• Provide day to day management oversight of the programme, ensuring it is delivered in a consistent manner as well as on time and to budget and hitting all targets
• Provide line management of the team’s management structure, which includes a national outreach team of 20
• Ensure that the Youth Programme works seamlessly with the new young people’s support service, delivered by the Clinical team, as well as working collaboratively with other programmes and services
• Be the ‘go to’ expert on the project topic and activities, championing them internally and representing GamCare externally on their underlying theory, principles and processes.

Please note, the applicant must be free of any addiction, excluding nicotine, for at least 24 months.

This post is subject to a Disclosure and Barring Service (DBS) check

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy> (Youth Outreach Programme)

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

Please note we do not accept CVs

To discuss the role further please email Megan Pengelly (Programme Manager). Application forms forwarded to this email will not be accepted.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 9:00am Wednesday 22 January 2020

Interview dates: w/c 27th January 2020

Interviews are scheduled to take place in central London

Development Manager

• Do you want to join a ground-breaking, determined and compassionate charity that is leading the fight for child refugees caught in limbo in Europe and elsewhere?
• Are you passionate about fundraising and eager to take us to the next level?

Safe Passage is recruiting a Development Manager. We are looking for an enthusiastic, committed and experienced individual to join the fundraising team within Safe Passage International (“SP"). As a member of the Fundraising department the Development Manager will play a key role within Safe Passages fundraising strategy and will contribute to the long-term development of the organisations fundraising programme. Key responsibilities of this role will include donor development, donor recruitment, donor stewardship, legacy marketing and administration as well as community fundraising, small Trusts and Foundations and key relationships with mid-level donors.

The role will also be instrumental in the implementation and further development of our digital engagement strategy working closely with the Digital Fundraising and Campaigns Manager and Head of Fundraising and Development to deliver this.

We value equality and diversity; strive to build a workforce reflective of the communities we work in; and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. People with lived experience are particularly encouraged to apply.

Safe Passage grew out of the urgent need for child refugees to access their legal right to reach a place of safety. From the initial aim of helping children in Calais to reach the UK in 2015, Safe Passage now has teams in Greece, France and the UK. We work to open and strengthen safe and legal routes to protection for refugee children, and then support their first steps to rebuilding their lives. Since we started work in 2015, we have directly helped 200 child refugees to safety and more than 1,800 children have travelled through the safe and legal routes we have helped open.

• Salary £28,000 - £31,000 (depending on experience)
• Permanent, full-time (37.5 hours per week)
• Fundraising Team
• London office
• Reporting to Head of Fundraising and Development
• Line management responsibilities: None

How do I apply?

Apply by sending your CV and a cover letter that addresses each point of the Person Specification and tells us why you would love this role and working for Safe Passage. Unfortunately only shortlisted candidates will be contacted.

Closing date: Thursday 23rd January 2020 at 12 noon.