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Head of Community Services
£54,961 PA
37.5 hours per week
Working days: Predominately Monday-Friday with On Call requirements
Benefits
5 weeks’ holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform
Closing date: 3rd July
Interview date: 13th July
Make a genuine difference, every day
At Nottinghamshire Hospice, we’re proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values—Compassion, Trust and Ambition—guide everything we do, for the people we support and for each other.
About the Role
The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospice’s community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.
As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.
You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).
What we’re looking for
We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.
You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.
You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.
Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.
You don’t need to meet every desirable criteria — we recruit based on values.
If you’re compassionate, reliable and eager to learn, we’d love to hear from you.
Equity, Diversity, Inclusion and Belonging
We want Nottinghamshire Hospice to be a place where everyone feels they belong. We warmly welcome applicants from all backgrounds and value the different perspectives and experiences that help us provide better care. We particularly encourage applications from people who are currently under‑represented in our workforce, including individuals from minoritised ethnic communities, people with disabilities, and men.
The successful applicant will be subject to an Enhanced DBS check with Barred List and must be eligible to work in the UK. Nottinghamshire Hospice is a non‑smoking organisation.
Due to the number of applications we receive, if you haven’t heard from us within three weeks of the closing date, please assume your application has not been successful.
Your privacy
We are committed to protecting your personal information and being transparent about the data we hold. We collect and process information such as your CV, cover letter and application in line with data protection laws. You can read our full Privacy Policy on our webiste.
Registered Charity No: 509759
The client requests no contact from agencies or media sales.
The Head of Services and Partnerships - North of England role is for a bold and ambitious leader who can move at pace, think with precision, and deliver with intent. You will bring proven experience of leading complex health and social care services, driving transformation, and making key decisions with clarity and confidence.
As Head of Services and Partnerships, you will balance urgency with attention to detail, using insight, data, and strong judgement to shape high-quality, coordinated services. You will be accountable for shaping and delivering a high-impact regional plan that improves support, and outcomes for people living with and affected by MND.
This role demands resilience, credibility, and the ability to influence at senior levels while keeping a sharp focus on outcomes. We are looking for an experienced leader who brings ambition to deliver at this level and will ensure MND Association services are coordinated, high quality, equitable, personalised, and have lasting impact. This is an opportunity to make a long-lasting difference.
Key Responsibilities
- Support the effective delivery of a high-impact regional plan as Head of Services and Partnerships
- Embed the Integrated Support Model across services, enhancing the coordination of national and regional services
- Build strong partnerships with health, social care, and voluntary sectors
- Lead, support, and develop a high-performing regional team
- Build and maintain effective relationships with volunteers, health and social care, and sector partners
- Responsible for an annual regional budget of £750,000
- Drive service improvement using insight, data, and feedback
- Act as Designated Safeguarding Manager for the region
- Contribute to national strategy and leadership priorities
About You
- Excellent understanding of UK health and social care systems
- Significant experience leading service transformation and programme delivery
- Proven leadership including remote teams
- Experience building, influencing and managing senior stakeholder relationships
- Strong financial and operational management skills
- Knowledge of safeguarding, governance, and quality assurance
- Ability to design person-centred services using insight
- Experience of integrated service delivery models
- Experience influencing system-wide change
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
This is a home-based role with frequent travel requirements across the North of Engaland. Minimum 1 day per week and regular across region and travel to Northampton at least once a month. A lease car is available as part of benefits with this role.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.