Head of services jobs in derby, derbyshire

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

 

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

 

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

Position: Drive Finance Manager (Respect) 

Reports to: Head of Finance (Respect) 

Responsible for: Self 

Hours: Part-time 21 hours per week 

Salary: Point 42-45 £45,530-£48,620 (£27,318- £29,172 pro rata for 21 hours) 

An additional pro rata London Allowance will be applied to employees who live in London. There is 6% employer’s pension contribution subject to an additional minimum 2% contribution by the employee. 

Location: Remote working from home in the UK 

Travel: You will be required to travel when the role requires it for team meetings and appraisal.

Contract: Fixed until 31st March 2026 

Benefits: 

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date:  3rd September 2025, 17:00

Interviews to take place:  17th September 2025

About the role:

The post holder will support Respect’s Head of Finance to deliver an efficient budget holder support service to Respect’s Deputy Director of the Drive Partnership. This will ensure effective  financial planning, monitoring, reporting, fundraising support as well as identifying and implementing potential for system improvements.

About you:

You must be able to work remotely and at a level where you are able to prioritise your workload and provide good financial customer care to your budget holders. 

This role requires exemplary financial and inter personal skills. 

Alongside experience of financial management including setting up budgets, completing budget forecasts, accounting and providing meaningful commentary, we are particularly interested if you have that experience in a charity or similar not-for- profit service area.

Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect. 

About Respect: 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply

You must download an application form from Respect's job page, and submit to operations. Word Doc. format only, please..

Closing date: 3rd September 2025, 17:00 

Commercial Sales Manager

Full time – 37.5 hours per week

Annual Salary £43,931 plus car allowance/travel expenses £3,400p.a plus excellent benefits

Location – Remote

Are you an experienced sales professional looking to use your skills to work within a meaningful and rewarding environment?

This is an exciting opportunity to join a growing charity as we have ambitious plans to grow our income so that we can develop and deliver our services to help our fire families. To do this, we are seeking a Commercial Sales Manager to join our Commercial Sales team to be at the forefront of our commercial strategy, driving revenue and profitability across our range of commercial activities.  

Playing a key part in managing and developing client relationships, this role is ideal for someone who thrives on building relationships. It’s a pivotal role with a focus on diversifying and increasing our income, identifying new business opportunities whilst ensuring the sales strategy is aligned with charity goals.

This is a visible, field-based role with a requirement to travel across the UK, working closely across the charity with other team members and externally with our partners, ensuring efforts are aligned, providing feedback to influence our product and service offerings.

To be successful in this role you will have:

• a proven track record of meeting and exceeding sales targets 
• strong commercial acumen
• the ability to analyse markets trends and competitor activity, proactively identifying new and exciting opportunities for us to explore
• excellent interpersonal and communication skills to build new and strengthen existing relationships
• competent market research, report writing and financial analysis skills and will use these to support your activities and contribute to the overall business reporting environment.

This role will work across the UK and therefore a flexible approach is required to support our commercial activities and there will be some occasional evening and weekend working as required within the scope of the role.

The post is subject to a disclosure check with the Disclosure and Barring Service.

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

How to apply

Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil our criteria for this role.

More information about us and the role can be found on our website. 

The closing date for applications to be received is 9am on Thursday 4 September 2025. 

First stage interviews will take place via MS Teams, on 11 September 2025, with second in person interviews to take place on 17 September 2025 (Please note this will be held at our Head Office in Basingstoke) where a presentation will be required.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Team: Change

Location: Remote

Work pattern: 35 hours per week, Mon-Fri

Salary: Up to £60,323.56 per year

Contract: 18-month fixed-term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Programme Manager - Technical:

- Lead, plan, and deliver strategically significant technical programmes across the organisation

- Collaborate closely with the Change & Project Management Team and Head of IT & Data

- Apply structured programme management methodologies to ensure delivery within scope, schedule, and budget

- Drive meaningful and sustainable organisational change through programme outcomes.

- Support the implementation of IT foundations work, bridging technical execution and strategic oversight

- Provide subject matter expertise in IT projects and digital transformation initiatives.

- Operate as a hands-on leader, ensuring alignment between technical delivery and strategic goals

About the Change team:

The Change and PMO team sit within the Finance & Shared Services Directorate.  The team are responsible for the development and delivery of strategic projects and programmes and the successful adoption of change at Cats Protection. It’s a very exciting time to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvement required to get us there.

What we’re looking for in our Programme Manager - Technical:

- recognised programme management qualification

- Solid IT knowledge, with understanding of key functions and their role in successful project delivery

- expert in IT and digital transformation, with experience in a similar role

- experience of designing strong change management techniques into programmes

- experienced in embedding effective change management into programme design

- experienced in programme design, reporting, and managing complex multi-project environments with interdependencies and diverse stakeholders

- experienced in managing and developing teams in both direct and matrix environments

- confident engaging with technical specialists on various technical matters

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 1st September 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. video screening
3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
• have experience of working with young people, including a knowledge of substance use and its impacts
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• enjoy working remotely in a small and busy team

Dove House Hospice supports patients with life-limiting illnesses in Hull and the East Riding of Yorkshire. They provide exceptional, specialist palliative care to patients, carers, and their families.

Last year, they cared for 1,200 patients. Their mission is simple but powerful: to help families make the most of the time they have together, even in the most difficult of circumstances.

“It was a moment of grief, yes, but also one of relief. Mum was surrounded by the love and warmth of her family. And as we said our final goodbyes, we knew she was at peace. We are incredibly grateful for the care, the memories, and the love we had shared in those final days while Mum was at Dove House.” - Family member of a patient

We are delighted to be partnering with Dove House Hospice on this exciting project. This is more than just a job, it’s an opportunity to make a tangible impact on the lives of others and help raise vital funds to ensure Dove House Hospice’s services are always available for those who need them.

Would you like to be part of the team that drives transformational funding for a critical capital project? If so, we would love to hear from you.

The Role

This role will focus on building lasting, meaningful relationships with trusts and foundations to secure transformational funding for a critical capital project.

Main responsibilities include:

• Researching, prioritising, and managing a pipeline of potential funders
• Crafting bespoke and persuasive proposals, inspiring support for the capital appeal
• Nurturing relationships and providing project updates
• Track and monitor the use of grant funds to ensure compliance with funder agreements.

You will report directly to the Head of Fundraising and work closely with the wider fundraising team, care services and finance team. 

The Person

We are looking for someone with experience in trust and grants fundraising – ideally for capital appeal projects, although this is not essential. You should have exceptional written communication skills, with the ability to produce persuasive and articulate proposals and reports.

You will also require excellent research and analytical skills, be extremely organised, and demonstrate outstanding time management and meticulous attention to detail. A proactive and target-driven approach to fundraising is essential.

This role is fully remote (with some travel to Hull), but can also be hybrid or fully office-based at the Hospice in Hull, should this be your preference. If you would like more information, or to apply for this role, please get in touch! 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Talent Acquisition Administrator

Location: Vauxhall, Fully Remote

Salary: £25,207 per annum

Vacancy Type: Permanent

Closing Date: 2nd September 2025

Join a Team That’s Changing Lives

At Forward Trust, we do things differently. We’re a national charity with over 30 years of experience helping people break the cycles of addiction, crime, homelessness, and disadvantage. We believe everyone deserves a second chance and that lasting change is possible with the right support. Now, we’re looking for a Talent Acquisition Administrator to join our recruitment team and help us find the people who make our mission possible. If you're someone who thrives in a fast-paced environment, takes pride in being organised, and enjoys making processes run smoothly behind the scenes, this is a role where you can truly make an impact.

About the Role

You’ll be a key part of how we deliver a smooth, efficient, and welcoming recruitment experience for candidates, hiring managers, and new starters alike. Working closely with the Talent Acquisition Lead and Advisor, you’ll coordinate recruitment campaigns from start to finish, manage our Applicant Tracking System, and support onboarding processes. You’ll also have the chance to contribute to job fairs, recruitment campaigns, and employer branding projects. You’ll be joining a small, collaborative team that works remotely, with occasional meetups at our London Head Office for team days, planning sessions, and events.

This role is fully remote, working Monday to Friday with occasional travel. 

What You’ll Be Doing

• Coordinating interviews, assessments, and offers using our ATS.
• Supporting hiring managers with job postings, shortlisting, and candidate communications
• Assisting with issuing contracts, collecting documentation, and initiating DBS and Right to Work checks
• Managing the recruitment inbox and handling candidate and hiring manager queries
• Maintaining accurate candidate records and documentation in line with GDPR
• Helping plan and support job fairs and recruitment events
• Working with our Communications team to support recruitment marketing and employer branding
• Providing admin support across the recruitment and onboarding journey

About You

We’re looking for someone with proven experience in a recruitment or HR administration role, who is confident managing the day-to-day demands of a busy recruitment function.

You’ll also be:

• Highly organised and detail-focused
• Confident communicating with people at all levels
• Able to prioritise and multitask in a fast-paced environment
• Comfortable working independently as well as part of a close team
• Proficient in Microsoft Office (especially Outlook, Excel, and Word)
• Experienced using an Applicant Tracking System (such as Eploy or similar)
• Enthusiastic about making recruitment efficient, inclusive, and candidate-friendly

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

About the Choir with No Name

The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.

Job Purpose

We are looking for maternity cover for our part-time Finance and Data Administrator role. As Finance and Data Administrator, you should have a proactive mindset and a positive attitude. You should have some previous administrative experience and a meticulous attention to detail. You will be responsible for ensuring the accuracy of the Choir with No Name’s finances and impact data. We are looking for someone who is comfortable working independently with a helpful and can-do attitude, a quick learner with a calm disposition when under pressure and able to work accurately and to deadlines.

We particularly welcome applicants from people with lived experience of homelessness.

• Reports to: Head of Development
• Hours: avg. 12 hours a week, flexible across the month to account for busier times/finance deadlines
• Location: Work from home, UK based (home working allowance given)
• Salary: £24,722 (pro rata)
• Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)
• Employee benefits: Employee assistance programme, flexible working
• Contract: Fixed term 11-month contract

DEADLINE FOR APPLICATIONS: 9am Monday 15th September 2025

JOB DESCRIPTION

Invoices and expenses

1. Inputting all expense invoices, staff expenses & petty cash transactions into accounting software (Xero), ensuring everything is coded to the right budget line
2. Issuing invoices for suppliers, ensuring payments are received in a timely manner and recording them in Xero.
3. Sending a monthly reminder to freelancers and choir managers to submit invoices & completed petty cash books in time for month end deadline
4.  Saving invoices into SharePoint and ensuring these records are complete and up to date every month
5. Cross checking bank statements with income and expenses, ensuring all transactions are accounted for, identifying missing invoices/receipts and chasing the relevant staff
6. Updating our contact and invoicing details with suppliers and freelancers

Donation administration

1. Recording all donations & donor info in our donor CRM database (eTapestry)
2. Producing income queries and reports when required

Impact data

1. Inputting member survey data as well as other impact data as needed
2. Producing reports on impact data as needed

Finance reporting

1. Input cash basis income and expenditure into a monthly cash flow spreadsheet and create summaries for Choir Managers
2. Consolidating income data from multiple online donation platforms and in varied formats into a single monthly report
3. Producing month end platform and database income reports for our bookkeeper
4. Support the Head of Development with month and quarter end reporting for the board of trustees.

General administration

1. Minuting quarterly board and committee meetings

PERSON SPECIFICATION

Knowledge and Skills

Essential

• Alignment with our values of family, fun, integrity and collaboration
• Meticulous attention to detail
• Self-motivated and able to work independently
• Confident with numbers/maths
• Good time management
• Good communication skills
• Excellent knowledge of Excel and use of formulae
• Ability to work to hard deadlines
• Plenty of common sense
• Ability to learn quickly and use initiative to get the job done
• Trustworthy and honest when handling confidential information

Desirable

• Knowledge of basic bookkeeping
• Experience using of online accounting software ie: Xero
• Experience of using donor databases/CRM systems such as eTapestry/Raisers Edge
• Experience using Microsoft 365 programme suite incl. Teams, Outlook, Excel

Are you a fantastic leader who is passionate about supporting young people into employment in the Health and Social Care sector?

The King's Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes.

This role incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector.  We need a fantastic leader to help us achieve our ambitions across East Midlands- with particular focus on Nottingham and Nottinghamshire, Derby City, Leicester City and Peterborough, and ensure the success of our Health and Social Care programmes and partnerships.

This role will involve leading a small team of delivery staff working to support young people in the East Midlands. We are passionate about flexible working but it’s worth being aware that this role will be based across Nottingham, Derby, and Leicester, and you will be required to travel across the patch to support your team and our delivery partners. 

As part of the Leadership Team, you will be responsible for overseeing the delivery of our Health and Social Care programmes, in line with contractual requirements. You will lead the Health and Social Care team to develop and implement our delivery plan and ensure we meet targets, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes and/or knowledge of the Healthcare sector would be great as well as the ability to build and sustain stakeholder relationships and inspire colleagues.

To be successful in the role of Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you!

About the role

As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.

Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
   
• Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
   
• Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
   
• Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
   
• With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
   
• Any other ad hoc responsibilities as deemed relevant by the CEO.
   

Person specification

We are looking for someone who has:
 

• Two or more years experience with Salesforce administration, including custom objects.
   
• Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
   
• Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
   
• Experience generating reports for a range of stakeholders.
   
• The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
   
• Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
   
• Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
   
• Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
   
• A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
   
• A good understanding of GDPR compliance and processes.
   
• A commitment to equality, diversity and inclusion. 
   
• A commitment to the mission and values of Action Tutoring.
   
• A commitment to promoting and safeguarding the welfare of children.
   

You may be more successful in the role if you also have:
 

• PowerBI, Tableau, other data visualisation software experience.
   
• Experience working with government education datasets.
   
• Experience designing and implementing monitoring, evaluation and learning frameworks.
   
• Salesforce Administrator Certification (or on track to complete).
   
• Experience working in the charity or NGO sector.

Community Fundraiser

(Maternity Cover – Temporary)

£29,217 per annum

37.5 hours per week

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays, Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, Free roadside parking off site, Free DBS check.

Closing date for applicants: 15th September 2025

First interviews via Teams: 22nd September 2025

Second interviews: 1st October 2025

 

Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

You’ll be responsible for developing and maintaining our growing community fundraising income stream by empowering and inspiring the community of Nottinghamshire to actively fundraise for Nottinghamshire Hospice.

Our focus is on giving supporters the tools and support to champion our organisation whilst having fun and making as much money as they can to support our patients.

The role will do this by focusing on;

· Increasing our presence and fundraising income from local communities.

· Growing and then maximising the income from supporters who choose to fundraise for Nottinghamshire Hospice.

· Storytelling and communicating the impact fundraising has on those we support

· Recruiting and supporting a team of volunteer community fundraisers.

· Recruiting event participants and supporting their fundraising activities and developing a Hospice events programme that focuses on return on investment.

This role requires an ambitious, self-motivated, and target-driven fundraiser who will form part of our vibrant and passionate fundraising team.

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

• Manage Salesforce CRM including user management, permissions, system configuration, and security
• Deploy updates, maintain custom fields and flows, and ensure data integrity
• Monitor system performance and troubleshoot technical issues

Data Management & Processing:

• Process and maintain data from multiple external platforms and income sources
• Keep supporter records up to date including addresses, direct debit details, and preferences
• Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

• Generate data reports and create dashboards for management and teams
• Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

• Support implementation of AI integration (Dataro) and evaluate new Salesforce features
• Maintain platform integrations and support digital technology improvements
• Stay current with Salesforce updates and best practices

Support & Collaboration:

• Develop streamlined data entry processes and documentation
• Support colleagues with database queries and technical issues
• Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

• Salary: £30,000 - £32,000
• 10% employer pension contribution
• 25 days annual leave plus 3 additional days between Christmas and New Year
• All bank holidays
• Remote or hybrid working with flexible arrangements
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution
• Death in service scheme (3x annual salary)
• Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

• Your CV highlighting relevant experience.
• A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy. 

This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you! 

Why join us? 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• Fully remote working. 

• Competitive salary of £31,171 – £37,340 PA (depending on experience) 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• For full details see our recruitment pack 

The National Youth Agency is looking for a new Policy and Public Affairs Manager to join our Policy, Insights and External Affairs Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,000 - £42,000 per annum, depending on experience
Remote: This role is homebased with travel for meetings, events and conferences and staff residentials.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
This is a unique opportunity to shape the future of youth work in England. As Policy and Public Affairs Manager at the National Youth Agency (NYA), you’ll play a central role in influencing national policy and driving change that impacts young people’s lives.
 
We’re looking for a dynamic and strategic individual to join our Policy, Insights and External Affairs Directorate. You’ll work closely with the Head of Policy and Public Affairs, line manage the Policy and Public Affairs Officer, and collaborate with colleagues and sector partners to deliver a bold and proactive policy agenda that champions youth work in policy making. Your work will ensure the voice of the NYA and the youth sector is placed at the heart of national policy and funding decisions.
 
This role is central to driving NYA’s policy impact: you will lead high-profile policy projects, build strong relationships with political and policy stakeholders, produce influential written outputs, curate strategic events, and represent the organisation at key external engagements. You’ll also be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates - using these insights to shape our influencing and advocacy efforts.
 
This is an exciting time to join the NYA. Your work will directly contribute to meaningful change for young people, helping to secure the recognition, investment and support that youth work deserves.
 
Key responsibilities for this role will include:
 

• Work with the Head of Policy and Public Affairs, Policy and Public Affairs Officer, and key internal and external stakeholders to help design, manage and deliver a cutting-edge policy agenda and stakeholder outreach programme
• Line manage the Policy and Public Affairs Officer, delegating work effectively and supporting their professional development
• Identify and build positive relationships with key political and policy stakeholders who are critical to advancing our mission and amplifying the voice of the youth work.
• Manage policy projects, including drafting project plans, timelines and budgets, in collaboration with key internal and external stakeholders
• Monitor the shifting national policy and political landscape, including parliamentary inquiries, consultations, political briefings and government announcements, and advise internal and external stakeholders on opportunities and risks
• Provide the secretariat for the National Youth Sector Advisory Board (NYSAB), convening the youth sector with government departments
• Build strong relationships with peer organisations and stakeholders and identify opportunities for collaborative working to further NYA’s mission
• Organise high-quality events and policy seminars to raise the profile of the organisation
• Manage the creation of a range of high-quality written outputs for various audiences, including policy briefings, blogs and consultation responses
• Work closely with the Head of Policy and Public Affairs and Local Policy and Partnerships Manager to connect and align our national and local policy influencing and work
• Represent the NYA at external meetings and events
• Please refer to our Candidate Pack for more information on the role and the requirements.

 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 14th September 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
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