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Bliss, London (Hybrid)
£30,560 FTE
Join our dynamic Policy, Research and Campaigns team and make a real difference to the lives of families and babies in neonatal care.
Posted 3 days ago
Closing tomorrow
Crimestoppers, Greater London (On-site)
£21,606 per year (£27,008 WTE)
Posted 1 week ago Apply Now
Closing in 4 days
Pancreatic Cancer UK, EC3R, London (Hybrid)
£56,256 per year
Pancreatic Cancer UK is looking for a Philanthropy Lead to join our great team.
Posted 6 days ago
Closing tomorrow
King's College London Students' Union, London (Hybrid)
£31,041 - £37,508 per year
Posted 2 weeks ago
Brighter Together, Twickenham (Hybrid)
£32,000 - £42,000 per year
Posted 1 day ago
Closing in 5 days
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £60000 per annum + Annual leave, Pension scheme
Posted 3 weeks ago
Rainbow Trust Children's Charity, Leatherhead, Surrey (Hybrid)
Up to £45,000 per annum + benefits (inc 25 days holiday days annual leave and pension)
Posted 3 weeks ago Apply Now
Closing in 6 days
DFN Project SEARCH, Remote
£43,264 - £47,755 per year
We offer an evidence-based supported internship model, providing support to young adults (16 – 24) with an EHCP, or equivalent.
Posted 1 week ago
NFP People, Greater London (On-site)
£40,000 to £45,000 per annum, depending on experience + company benefits.
Posted 1 week ago
Page 16 of 18
London, Greater London (Hybrid) 3.39 miles
£39,776 per year
Full-time
Permanent
Job description

Job Title: Digital Manager

Job Type: Permanent

Hours: 35 hours per week

Department: Membership Engagement Team (MET) 

Salary: £39,776

Reports to: Director of Membership, Marketing and Digital 

Location: Hybrid – FSRH Office (London Bridge) and home working

Can you help us?

We are seeking a Digital Manager to oversee the FSRH digital infrastructure, ensuring seamless integration across our website Content Management System (iMIS RiSE), member engagement platform (iMIS), and Learning Management System. The ideal candidate will expertly manage digital development initiatives, maintain productive relationships with technology suppliers, and deliver responsive first-line technical support.

With strong content management capabilities, you will ensure all web and LMS content adheres to brand guidelines, implement SEO best practice, and deliver an exceptional user experience. You will also facilitate comprehensive staff training, spearhead strategic digital improvements, and leverage analytics to drive data-informed decisions that enhance both member engagement and organisational effectiveness.

The role:

Team leadership

  • To manage the FSRH Digital Team consisting of a Data Manager

Digital platform ownership

  • Work closely with the Data Manager to ensure the integration between the website (iMIS RiSE), our Learning Management System and member engagement system (iMIS) continues to work well.
  • Plan and support delivery of any development work from a website perspective in close collaboration with staff where necessary and with the website supplier and implementation partner, where necessary. This includes understanding and specifying business requirements sufficiently well for suppliers to quote against and undertake the required development work.
  • To liaise with third party suppliers on a regular basis regarding integration between digital platforms including the website (iMIS RiSE) member engagement system (iMIS), LMS and other online products.
  • Act as the first line of support for technical issues related to the FSRH website, associated websites, and the Learning Management System (LMS). Collaborate with staff and external developers to identify solutions and escalate issues to external support when necessary.

Website and LMS content

  • Create, develop and manage content on the FSRH website and LMS, ensuring all updates align with the organisation’s tone of voice and brand guidelines. Apply knowledge of SEO best practices and user experience principles to enhance visibility, accessibility, and overall content effectiveness.
  • Train and support identified staff to use the content management system (iMIS RiSE) and to understand the basics of good website copy. Ensure that content changes are of high standard and good quality.
  • Consider user journeys in all aspects of content development and updates, ensuring that navigation and structure support intuitive and meaningful user experiences.
  • To ensure processes for regularly reviewing, prioritising and refreshing all web content are maintained and overseen, liaising with teams across the organisation.
  • Work closely with the Marketing Team to support key campaigns by providing website support where needed.

Website analytics

  • Maintain and manage Google Analytics and Google Tag Manager implementations, using these and additional data sources to monitor website performance, produce regular reports, and deliver actionable recommendations for optimisation and feature enhancement.
  • Using website analytics and other tools to understand user behaviour.

Strategic digital development

  • Lead the strategic development and continuous improvement of the website to ensure they meet evolving user needs, support organisational objectives, and deliver content more effectively.
  • Stay up-to-date with emerging website and digital trends, tools, and technologies, and advise on possible improvements or alternative approaches to digital solutions, particularly in areas such as Artificial Intelligence (AA) and machine-learning.

Other

  • To ensure all FSRH digital platforms and associated information adheres to Data Protection laws and current FSRH policies.

You will be:

  • Educated to degree level or equivalent by experience 

You will have:

  • Previous experience in a similar digital management role 
  • Experience working with website Content Management Systems (CMS)
  • Familiarity with Learning Management Systems (LMS)
  • Knowledge of user experience (UX) principles
  • A basic understanding of HTML
  • A strong understanding of SEO, page optimisation, and website copywriting
  • Technical understanding of digital systems and platforms
  • Creativity in designing engaging, accurate content with a high level of attention to detail
  • Experience using Google Analytics 4 and Google Tag Manager
  • Experience and understanding of GDPR and its practical application
  • Confidence in managing multiple projects and working with stakeholders across departments and seniority levels
  • Excellent Microsoft Office skills, with a good working knowledge of Office 365
  • Strong and positive communication skills, both written and verbal
  • Willingness to work flexibly in response to changing priorities
  • Excellent time-management and prioritisation skills
  • An interest in sexual and reproductive healthcare (SRH)

 NB:  In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

  • 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
  • Birthday leave day
  • Annual Volunteering Day
  • Flexible working culture
  • Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
  • Employee Assistance Programme (EAP)
  • Employee discounts portal
  • Free Lunch Thursday
  • Enhanced maternity, paternity & adoption pay
  • Free eye tests   

To Apply

Deadline for applications is Wednesday 11 June midday

Interviews are likely to take place on 19 and 20 June 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

Application resources
Posted by
FSRH View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 16 May 2025
Closing date: 11 June 2025 at 12:00
Job ref: DM25
Tags: Marketing, Digital, Content Writing / Copywriting, Public Health, SEO, Social Media, Web, Women's Rights

The client requests no contact from agencies or media sales.