Head of services jobs
Client proposals and contracts senior manager
In this role, you’ll play a pivotal part in Dot Dot Dot’s impact in London and beyond. Your primary responsibility will be to create the materials that help us win new contracts and partnerships. You’ll analyse the business and social value of each project, turning insights into persuasive cases for action. From there, you’ll craft compelling pitches and proposals, working closely with our senior leadership team to deliver them directly to clients and partners.
This is a collaborative, cross-cutting role at the heart of our business development work. You’ll help us respond to new enquiries, shape tailored proposals, and coordinate contracts - always ensuring our service stands out and reflects both our unique approach and the priorities of each client. Along the way, you’ll bring curiosity about what matters to clients, confidence with data, and the ability to coordinate people and processes to get things done.
You’ll be working closely with senior leaders, gaining cross-functional experience, and helping to shape how the role evolves over time. We’re an ambitious team with a social mission and a high bar for quality, and we’ll support you to learn as you go - through training, mentoring, and hands-on experience with friendly, knowledgeable colleagues across the business.
About you
We’re looking for someone who enjoys both the detail and the bigger picture - someone who takes pride in writing clearly and persuasively, and who can bring people and processes together to produce written outputs that truly resonate with clients.
You don’t need a background in sales or property; what matters most is a love of creating compelling, high-quality materials - whether that’s a persuasive pitch deck, a polished proposal, or a detailed report or contract.
If you’re motivated by translating ideas into action, spotting patterns, and helping good work shine, we’d love to hear from you.
You must have:
- Excellent written communication - able to write clearly, persuasively and quickly, turning client conversations into compelling proposals and refining others’ content.
- Confidence with data - not necessarily a spreadsheet expert, but comfortable working with numbers, reviewing assumptions, and asking the right questions.
- Strong project coordination - experienced in bringing together people, information and deadlines to deliver pitches, proposals, or other complex work.
- Ability to prioritise and deliver - keeps work moving forward and meets competing deadlines without losing quality.
- Collaborative and client-facing - works well with colleagues across the business and represents Dot Dot Dot with professionalism and integrity.
- Curious and proactive - keen to learn, unafraid to ask questions, and willing to take initiative to fill gaps in knowledge.
You’ll have the opportunity to deepen your skills in:
- Using tools like Salesforce and financial models to track and assess opportunities.
- Understanding service design, legal risk, commercial assumptions, and client reporting
- Engaging senior leaders and external partners in strategic client conversations.
- Gaining hands-on experience with procurement, tendering, and contract negotiation.
- Public speaking - internally and externally
Discover more about the role, who we are and our strategy going forwards, in the job specification.
Please apply via the online recruitment platform, Applied. The closing date for applications is 23:59 on 19 October 2025. Interviews will be held at our office in east London on 5 and 6 November.
Non Charity Employer
11 - 20
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced marketing professional who is passionate about dogs?
We’re looking for a Legacy Campaign Manager, who will be responsible for delivering multiple legacy products, with a particular focus on supporter acquisition.
What does this role do?
As Legacy Campaign Manager, you will:
- work closely with external agencies to deliver key legacy products, including gifts in wills, In Memoriam gifts and our Canine Care Card,
- creatively bring our brand message to life, communicating products to potential supporters through direct mail, and digital updates,
- collaborate with other teams in the Individual Giving directorate to deliver an excellent supporter journey to all those who donate, from handling individual responses to delivering stewardship events,
- monitor and analyse outcomes from projects, being on the ball and proactively identifying ways to improve and accelerate supporter experiences.
Interviews for this role are provisionally scheduled for week commencing 13th October 2025, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some marketing experience, and it would be especially helpful if you’ve worked in the charity sector, or for a creative or digital agency that understands fundraising products. You’ll be confident working independently, while also eager to collaborate with others to deliver positive outcomes, with excellent relationship management and communication skills. Above all, you’ll be passionate about dogs and their welfare, and contributing to our mission.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you!
Job Title – Membership Marketing Manager
Contract – Full time, permanent
Hours - 36 hours per week
Salary - £41,000 per annum
Location - Hybrid (Home Based/London)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram PACEY
Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.
About the role
The purpose of this role is to grow our membership scheme by increasing acquisition numbers through effective marketing and promotion of our membership products and services to new and returning audiences.
Raise the profile of Coram PACEY, our members and the policy work we do within the sector.
Manage a team to deliver key income targets including membership acquisition, merchandise, training, advertising and commission sales.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th September 2025
Interview Date: Beginning October
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Thank you!
Location: Based in Vincent House. Hybrid working available after the initial qualifying probation period.
Purpose of the job: To provide benefits advice and casework service to clients within our community.
About the role
Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.
Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.
Role Description
The purpose of the role is to work with the Head of Service and Quality, Project Manager and the Trainer to ensure smooth running of the day-to-day service and to mentor and support paid advice staff and volunteers to maintain national Citizens Advice standards.
This will involve:
- Supervising advice and gateway/triage sessions and caseworkers
- Supporting the delivery of the training and development plan along with the rest of the team
- Providing mentoring and support to caseworkers, advisers and adviceline Team members (gateway/triage volunteers) as required by the Service and Quality Manager and in line with the needs of the overall service
Citizens Advice Enfield is a great place to work – with a friendly and supportive team.
What we give our staff
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Thank you!
Humanitarian Lead - Middle East region
Permanent, Full Time, Hybrid Working (2 days per week in the office)
Amman, Jordan
Salary: Competitive
Applicants must already have the right to work in Jordan, and CV's and application forms should be in ENGLISH ONLY.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting in to the Head of Impact, the Humanitarian Lead for the Middle East region will play a lead role in setting up new emergency programmes as well as managing existing emergency response programmes across Christian Aid programmes globally but with a primary focus on an agreed set of countries to maximise impact.
The post-holder will will ensure Christian Aid’s people-centred humanitarian reform advocacy agenda is energetically communicated in relevant regional and country policy forums, so that the humanitarian sector regionally takes visible steps toward more people-centred and locally led humanitarian programming and aligns with organisational values and goals.
Some of the key responsibilities of the role of Humanitarian Lead are:
- Manage and collaborate on new and existing humanitarian and emergency response programmes internally and externally to maximise impact.
- Manage staff and ensure they perform to a high standard, meeting their objectives with activities integrated with the Country Teams, aligning with organisational values and goals.
- Active engagement in Country Leadership Teams ensuring Christian Aid’s humanitarian mandate is integrated within the wider country strategies in line with “Standing Together”.
- Manage response strategies to ensure plans are in place, funding secured for humanitarian work with budget planning, monitoring and reporting in place ensuring the effective use of these funds and ensure they are high-impact initiatives to maximising impact.
- Deliver humanitarian programmes in a timely and accountable manner meeting the Core Humanitarian Standards (CHS), safeguarding, inclusion and other minimum standards, Disaster Risk Reduction (DRR) and resilience work, and ensuring high quality and maximising impact.
- Manage an active engagement in humanitarian programme policy advocacy work at national and international level feeding into the broader Christian Aid advocacy agenda around ongoing and crisis specific issues aligning to organisational values and goals.
- Manage our partners and ensure MCC staff are confident in, committed to and inspired by Christian Aid’s humanitarian signature focus on anticipatory action, cash transfer programming and survivor-led response to maximise impact.
- Deliver technical expertise through collaboration from within and outside Christian Aid is effectively engaged ensuring high quality programming.
- Collaborate and coordinate humanitarian programming within the relevant national and regional mechanisms, UNOCHA, clusters, ACT sisters and well recognised within donor and Civil Society circles and take advantage of opportunities to work harmoniously on humanitarian together programmes.
About you
Who we are looking for:
Essential:
- Fluency in both Arabic and English (written and spoken) is required.
- University graduate or equivalent qualification.
- Significant knowledge of humanitarian issues and best practice in humanitarian action.
- Significant experience leading both rapid response and chronic emergencies or managing programmes to build resilient communities.
- Significant multi-country humanitarian programme support experience. Experience in the ME is an advantage.
- Detailed understanding of the CHS, SPHERE and other humanitarian standards.
- Developed ability to equip and encourage staff to take responsibility and promote an empowered working.
- Developed ability to contribute to and work successfully as part of management and cross-organisational teams, with excellent time
management and the ability to work with challenging deadlines and to multi task. - Highly self-motivated with personal resilience.
- Highly developed communication skills in writing and oral, with a fluency in English.
- Developed ability to develop and maintain successful working relationships with a range of colleagues.
- Significant experience of emergency programme cycle management from needs assessment, through funding applications, management, review and evaluation.
Desirable
- Developed skills in facilitation of learning and change processes.
- Management qualification.
- Experience of working with an NGO.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Thank you!
About the role:
Our Camden Housing First and Health team is offering an exciting apprenticeship that places you at the centre of meaningful change for people experiencing homelessness in London. As a Health and Wellbeing Apprentice, you will work closely with our dedicated health leads to support residents who face barriers in accessing care, helping them take positive steps towards healthier and more independent lives. Whether it’s accompanying clients to appointments, recording important data, assisting with administrative tasks, or helping to deliver creative and engaging health events, you’ll play a hands on role in breaking down obstacles and opening doors to better health and wellbeing. Every day, you will see the direct impact of your support as trust builds, confidence grows, and individuals begin to achieve improvements in their physical health that once felt out of reach.
This opportunity is also about your own growth and development. Alongside your day to day work, you will dedicate one day each week to completing the Level 3 Community Health and Wellbeing Worker apprenticeship with Impact Futures, gaining knowledge and skills that will serve as a strong foundation for your career. Over 16 months, you will not only learn how to apply a psychologically informed approach to your practice, but also develop the expertise and confidence needed to thrive within Single Homeless Project 9SHP) and in the wider health and social care sector. By joining us, you are not just stepping into a role; you are beginning a journey that can shape a long term career, while making a lasting difference to the lives of homeless Londoners and the communities we serve.
*To be eligible for this role, candidates must have a connection to Camden, through living, working, studying, or having family or community ties, and those with lived experience are especially encouraged to apply.
About you:
- Ability to find ways to engage and develop relationships with clients.
- Commitment to ongoing personal and professional learning.
- Passion for addressing health exclusion.
- Willingness to work as part of a diverse professional team.
- Willingness to learn IT systems and complete admin.
- Reliable and organised person.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 28th September at midnight
Interview date: Tuesday 7th and Wednesday 8th October at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.
In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.
Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.
We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.
You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.
Purpose of the role
- To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
- To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
- To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.
Key responsibilities
Marketing & Communications
- Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
- Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
- Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
- Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
- Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
- Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
- Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
- Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.
Process
- Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
- Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
- Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
- Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.
Other
- To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
- To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
- To undertake other such duties as may be required and which are consistent with the nature of this role.
Person specification
Knowledge and experience
- Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
- Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
- Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
- Good understanding of relevant marketing and charitable legislation and guidelines.
- Experience of enquiry management and reporting systems (e.g., Found) is desirable.
Skills and abilities
- Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
- Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
- Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
- Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
- Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
- Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
- Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
- A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter
Other
- The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
- Be willing to work flexibly including some evenings and weekends.
Personal characteristics
- Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
- A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
- Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
- Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
- Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.
We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
The client requests no contact from agencies or media sales.
Thank you!
We are currently recruiting a Gallery Manager to join the Operations Team at the National Gallery. With the recent redevelopment of the Sainsbury Wing entrance, enhancements to our public realm and visitor amenities, and the creation of a new Supporters' House, Learning Centre, and upcoming Research Centre, this is a uniquely exciting time to become part of our team.
We are seeking a passionate, talented, and experienced operational manager to join our growing team of Gallery Managers. This pivotal role supports the Head of Operations in delivering a world-class visitor experience—welcoming up to 7 million visitors each year.
Supporting the Head of Operations you will manage the day-to-day aspects of safety and visitor experience to provide a consistent, seamless welcome service for up to 6 million Gallery visitors annually.
This role will require you to work on-site 5 days a week as well as regularly on weekends and evenings, on a rota basis.
If this sounds like your next career move - we would love to hear from you! Join our ambitious organisation where you can contribute your talent and skills to support our vision, we will provide you with the tools to develop your knowledge and skills.
Thank you!
Job summary
As Grants and Impact Manager you will be stewarding high-profile Trust and Foundation donors, researching new prospects, and writing compelling applications using detailed case studies compiled by the team. You will also coordinate the development of a new Monitoring, Evaluation, and Learning (MEL) programme, strengthening our ability to measure, understand, and communicate the impact of our work. A key part of this will be focusing on evidencing and enhancing the positive change created by Caring in Bristol, ensuring that funders and stakeholders can clearly see the difference their support makes.
Who we are
Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.
Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.
About the role
As our Grants and Impact Manager, you will play a pivotal role in sustaining and growing Caring in Bristol’s income from Trusts, Foundations and statutory grants, by acquiring and managing high-value funder relationships. Alongside this, you will take the lead in developing and embedding a clear, organisation-wide Monitoring, Evaluation, and Learning (MEL) programme. This new focus will enable us to set measurable goals, track progress, and capture the real-world impact of our work - ensuring we can tell a compelling, evidence-based story to funders, partners, and the wider community.
You will identify and lead the creation of high-quality trust and foundation applications and proposals, working closely with the Head of Trusts and Foundations, and take responsibility for a portfolio of funders, building strong, long-term relationships, improving funder satisfaction and securing continued or increased investment in our mission.
Beyond managing relationships, you will help transform the way we demonstrate impact. By collaborating with service delivery staff to develop our impact monitoring practices you will ensure we can report back to funders with clarity, consistency, and confidence - showing exactly how their support translates into tangible outcomes for people experiencing or at risk of homelessness in Bristol.
You will also be instrumental in delivering a best-practice funder engagement programme, finding innovative ways to create value for funders through tailored reports, webinars, site visits, and other forms of involvement. Acting as an ambassador for Caring in Bristol, you will represent us to funders and stakeholders with credibility and passion, using your insight to strengthen our reputation and influence.
Finally, you will act as a voice of the funder within the charity, ensuring their perspective shapes our project design, monitoring, and communications. Working collaboratively with colleagues across service delivery, income generation, and finance, you will help embed practices that not only improve funder relationships today but also make Caring in Bristol more strategically and sustainably fundable for the future.
The client requests no contact from agencies or media sales.
Thank you!
Role Summary
As Fundraising Manager at Caring in Bristol, you will lead the growth of unrestricted income across individual and major donor as well as overseeing our corporate, and community fundraising. You’ll create and deliver inspiring campaigns, optimise donor journeys, and ensure excellent supporter stewardship. The role includes responsibility for team leadership, and database management, with a focus on generating new income streams and maintaining compliance. Your strong communication and data skills will help drive the charity’s positive impact for Bristol’s communities
Who we are
Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.
Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.
About the role
This new role of Fundraising Manager at Caring in Bristol is vital to the development of unrestricted income. As a charity we rely on the generosity of the communities of Bristol, from individuals to businesses, community organisations to educational facilities. The postholder will create and deliver innovative fundraising campaigns and supporter communications that engage and inspire supporters, maximise donor retention, and increase lifetime value.
The role will be responsible for the growth of income from Individual Donors and Major Donors, and oversee Community and Corporate income. Working with the Head of Fundraising you will also scope out and help to implement potential new income generation opportunities.
Individual Giving
You will help shape and take ownership of implementing our individual giving strategy in line with organisational fundraising goals, creating and delivering individual giving appeals, designing and optimising donor journeys, and ensuring all supporter communications are engaging and effective. By leveraging an analytical approach to data segmentation, you will deliver highly targeted and relevant donor experiences.
The role will lead on our use of our CRM system (Donorfy) ensuring supporter’s data is collected effectively and used in compliance with data protection legislation. You will champion the use of Donorfy, making sure it is being used to its full potential.
With this data you will manage segmentation, using a targeted approach to ensure we optimise the return on investment of our appeals and fundraising activities.
Additionally, you will manage our Gift Aid process to ensure both compliance and maximised income and oversee meaningful engagement with individual givers - ensuring all supporters are acknowledged in a timely, personalised manner and provided with tailored marketing materials at key intervals.
Major Donors
A key aspect of the role is designing and executing effective cultivation and stewardship plans for both current and prospective major donors, ensuring relationships are nurtured over time. You will also work closely with the Senior Leadership Team and Board members, mobilising their involvement to foster and strengthen connections with our most significant supporters.
You will develop and deliver tailored fundraising campaigns for major donors, manage and update the major donor database, and conduct thorough research to identify new prospects, preparing insightful briefing notes and supporting materials.
Line Management and Reporting
You will line-manage, support and develop the Corporate & Community Coordinator and Fundraising Assistant, providing effective leadership in the development of our proposition to organisations and supporters.
You will support the development and effective implementation of fundraising plans, helping the Head of Fundraising to ensure that all strategies align with our organisational goals.
You will be tasked with supporting the reporting from the department around particular income streams, these reports will be both financial and non-financial, detailing the work of the department and progress against targets.
About You
You’ll have excellent communications skills, be an adept writer, a warm and engaging individual with solid fundraising experience and knowledge of Individual Giving and Major Donor Fundraising. You will also have a keen eye for detail.
You will provide our donors and supporters with ‘Wow’ moments, giving them a feeling of importance and that their support is making a difference to some of Bristol’s most vulnerable people. Our supporters make our work possible and they should feel that!
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Charity Retail Supervisor to work with our Head of Business & Support and a team of dedicated volunteers & Companions to grow our social enterprise in Hinckley. The Retail Supervisor will support the logistical operation and carry out shop administration at the Emporium charity store, including stock management, cash handling and fantastic customer service. The role will also include the training and supervision of volunteers and companions providing retail support to help restock the shop floor regularly and ensure displays are well-organised and appealing.
The Retail Supervisor job offers the opportunity to make a significant contribution to the achievements of Emmaus Leicestershire & Rutland as a charity. If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
Overall Purpose of the Role
Securing a high level of sales is critical to the success of our social enterprise and working alongside the Head of Business & Support and driver, the Charity Retail Supervisor will help ensure the effective operation of the retail store with responsibility for:
· Day to day running of the retail operation
· Carrying out shop administration
· Overseeing the work and training of companions and retail volunteers
· Ensuring Emmaus policies and procedures are adhered to at all times
When carrying out your duties the health and safety of everyone is your paramount responsibility. In all your planning, control, training and supervision you must ensure that safe working conditions are introduced and maintained.
We are specifically looking for candidates that have experience handing, pricing and displaying second-hand furniture which makes up the majority of our sales.
The client requests no contact from agencies or media sales.
Thank you!
Chief Executive Officer
We are seeking an inspiring and strategic leader to guide a well-established health support charity through its next stage of growth and transformation.
Position: Chief Executive Officer
Location: Shipley-based, with regular travel across Bradford and Craven District
Salary: £45,000+ depending on experience
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: Tuesday 30th September
Interview Date: Bradford, date to be confirmed
About the Role
This is a pivotal opportunity to shape the future of a respected local health charity. The organisation is moving towards a more personalised and outreach-focused model of care, and we are looking for a CEO who can combine empathy with business acumen to drive that change.
Key responsibilities include:
· Leading the development and delivery of the charity’s strategy and vision
· Driving income generation across diverse fundraising streams
· Overseeing financial planning, reporting and governance
· Supporting, developing and motivating staff and volunteers
· Building strong external partnerships and raising the organisation’s profile
· Ensuring compliance with safeguarding, data protection and charity regulations
· Acting as the charity’s public face and spokesperson
About You
We are looking for a confident and credible leader with:
· Experience of successfully leading and growing a charity or similar organisation
· A strong track record in strategic planning, governance and financial management
· Expertise in fundraising across trusts, foundations, corporate partnerships and community giving
· The ability to inspire teams, build partnerships and represent the organisation externally
· Excellent communication skills and a collaborative approach
· A genuine empathy with the challenges faced by people living with or affected by serious illness
A degree-level management qualification or equivalent experience is desirable. Use of a car and flexibility to travel within the region will be important for the role.
About the Organisation
For over 35 years, this Yorkshire-based charity has provided vital practical and emotional support to people living with or affected by serious illness and their families. Rooted in the community, the charity is now evolving to ensure its services remain accessible, relevant and impactful. This is a chance to join at a transformative moment and help shape its future direction.
Other roles you may have experience of could include; Charity Director, Managing Director, Operations Director, Head of Services, Fundraising Director, Chief Operating Officer, Programme Director, Senior Charity Leader
How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.
Safeguarding Statement
This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.
Equal Opportunities and Diversity Statement
The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Data Protection Statement
For information about how your data is used as part of the recruitment process, please contact us.
Thank you!
The Political Studies Association (PSA) is seeking an enthusiastic and detail-oriented individual to join our team as Membership, Programmes & Events Assistant!
In this role, you will provide key administrative support across our membership services, events, and programmes - including the prestigioius PSA26 Annual Conference.
This is a fixed term contract for six months from October 2025 to April 2026.
Applications are open to all, including PhD students and Early Career Researchers.
For full details of the role, please review the job description.
To apply, please send your CV, a cover letter, and a completed Equal Opps Form by 5pm on Friday, 3 October 2025.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?
The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.
Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.
Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers.
If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
For an informal chat about this role please reach out to us and ask for Peter.
Thank you!
About the Team:
We are seeking a proactive and ambitious Philanthropy Officer to join our team at Princess Alice Hospice. This is an exciting time to join us as we embark on a new programme of transformational change, presenting numerous opportunities to create impactful relationships with individual supporters to significantly boost our income.
The successful candidate will report to the Head of Philanthropy and pay a pivotal role in delivering and expanding our Major Gift programme, as part of our busy and highly successful fundraising team which raises over £3 million annually. This is a vital contribution to the £11.5 million needed each year to provide our free, high-quality care to our local communities.
About the role:
This role will work directly to secure income from individual supporters contributing £5,000 or more annually. Working independently and in partnership with the Head of Philanthropy, Trust and Foundation Lead and other senior stakeholders, the Philanthropy Officer will drive donor engagement and development, through focused relationship management, impactful communication and innovative stewardship.
Key responsibilities include collaborating across the Philanthropy team, with fundraising colleagues, and hospice networks to build a robust prospect pipeline and design and implement personalised supporter journeys that track and monitor progress, deepen relationships and secure income.
This role will also be responsible for engagement and communication activities to support the Philanthropy programme, including event management, group communications and appeals.
Candidates who can demonstrate excellent writing, relationship and stakeholder management in other sectors will also be considered.
About you:
You are a dedicated and skilled professional with a strong background in fundraising or a related field. Your ability to develop and manage relationships, coupled with your excellent writing and budgeting skills, makes you an ideal fit for this role. You are proactive, detail-oriented, and eager to contribute to our mission. Your work will be crucial in securing the funds needed to support our services.
If you’re looking to make a meaningful difference we’d love to hear from you – even if you’re not sure you meet every requirement of the role.
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
- Training and development opportunities
- Monthly group reflections via Schwartz Round sessions
- Free on-site parking
- Tranquil Hospice grounds
- Subsidised meals at on-site restaurant
- Employee Assistance Programme
- Access to Blue Light Card discount
- Excellent changing facilities (with showers, fresh towels, and hairdryers)
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work
For further information please contact the People Services Team, stating which vacancy you are applying for.
We are an organisation where you can be you.
About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.