Head of services jobs
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy. We run the confidential Stop It Now helpline and Shore, a website and chat service for teenagers.
About the role and you
We are recruiting for a skilled and experienced manager to join the Helpline team. You will support the Head of Stop It Now, working alongside our Helpline Managers and Child Sexual Abuse Prevention Manager in the day to day running of the helpline and provide support and advice to Helpline Advisors. You will have direct client contact via telephone, a secure message service and online chat. You will also support with the training of staff and promotion of the work of the helpline.
This is a highly rewarding role within a friendly, supportive and hardworking team which is committed to keeping children safe from harm.
You will have experience in working directly with one or more of our key target groups: - for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals. Our ideal candidate will be an energetic professional, who is proactive and outcome focused with exceptional communication and relationship skills. You will be able to evidence a successful track record of working with individuals and families impacted by child sexual abuse. You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- A confident manager with good staff supervision and support skills, and an enthusiasm for supporting colleagues to work within organisational guidelines as well as to develop new skills
- An ability to provide confidential advice to callers through the Stop It Now helpline, including abusers/potential abusers; friends and family of abusers/potential abusers; parents worried about the sexual interests and behaviour of their children
- A team player working with colleagues to prevent child sexual abuse
- Confidence and good ability in the use of modern technologies for effective discharge of many day to day tasks
- Maintaining effective records in line with charity policy and practice
- A flexible approach with an ability to network with internal and external colleagues to ensure deadlines are met and quality work is delivered
- Skills in delivering training to groups of professionals
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Tuesday 25th November. In person interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#helpline #manager #helplinemanager #telephone #chat #support #advice
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
The Fundraising & Partnership Lead will report to the Head of Smart Works Birmingham and will be responsible for overseeing all aspects of income generation for the charity. In collaboration with the Head of Centre and Trustees, with the responsibility for Fundraising, the successful candidate will design and implement the centre’s annual income generation strategy. The position will concentrate on diversifying income streams, fostering corporate partnerships, and cultivating relationships across the West Midlands to support all fundraising initiatives, thereby ensuring the organisation's long-term sustainability.
For full details and requirements, please see the attached job pack.
Please apply via our online portal by submitting your CV and cover letter (which answers the following questions) by 9am on Monday 17th November.
- Why do you want to work for Smart Works Birmingham? (max 250 words)
- ·What experiences and skills do you have that makes you well suited to the role? (max 400 words)
- In your opinion, what is the biggest challenge and biggest opportunity in the charitable events space? (max 400 words)
The client requests no contact from agencies or media sales.
The role of Retail Co-ordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. The postholder will be responsible for co-ordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot EPOS system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.
Role Requirements
- Manage the Retail EPOS till and Head-office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance.
- Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.
- Support sales promotions by printing and issuing guidelines and promotional materials i.e. fundraising events and seasonal changes across the chain of shops.
- Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.
- Manage the shared retail email inboxes acting on requests, leading on responses or signposting/escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.
- Support communications to shops including posting updates onto Retail Teams-Sharepoint.
- Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders.
- Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.
- Support Retail management to maintain full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Manage the Retail Gift Aid scheme and processes, working with colleagues and shops managers to optimise gift aid database and associated sales while meeting HMRC rules.
- Develop and support delivery of internal and external audit processes, including New Goods stocktakes, working with Retail Management to ensure that all audit actions and recommendations are delivered by the team.
Interview Date: 26th November 2025
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an experienced and engaging Employability Tutor to deliver high-quality training and support that helps adults build the skills, confidence and motivation needed to access sustainable employment.
You will design and deliver a range of employability sessions, from CV writing and interview skills to confidence building and digital literacy, supporting learners to overcome barriers and achieve their goals. Working within our Employment and Careers team, you’ll deliver group workshops and one-to-one sessions that are inclusive, practical and responsive to local need.
This is an exciting opportunity for someone passionate about empowering others and helping people take positive steps towards work, education or training. If you’re an energetic and learner-focused tutor with excellent communication and organisational skills, we’d love to hear from you.
About High Trees
High Trees Community Development Trust has been rooted in the local community in Tulse Hill, Lambeth, for over 27 years. We deliver services across education and training, employment support, youth and family work, community action, and research and capacity building.
We work in partnership with local people and organisations to build stronger communities and create meaningful change. Our Employment and Careers team supports local residents to develop skills, confidence and opportunities through employability training, careers guidance and one-to-one coaching.
At High Trees, you will join a collaborative and supportive team committed to delivering high-quality, empowering and inclusive services that help people achieve lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for an IT Systems Engineer to join our team.
You'll ensure the delivery of a robust, secure, and high-performing IT environment by installing, developing, monitoring, maintaining, supporting, and optimising all network hardware, software, and infrastructure across all Ambitious about Autism (AaA) locations. You'll provide IT support services to users across the organisation in person, online and via telephone as required, ensuring issues are appropriately logged and resolved.
You'll administer, monitor, and develop Microsoft 365 services, security and compliance policies, and organisational intranet processes, whilst collaborating with internal and external stakeholders to explore and develop new technologies that support the Charity and all Education Services.
We are looking for someone who has:
- Excellent working knowledge and application of best practices around management, control, and monitoring of server infrastructure and virtualisation technologies, especially Microsoft Hyper-V server
- Strong hands-on experience in networking, routing and switching in a multi-site environment
- Excellent working knowledge and application of: Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution
- Experience of MS Cloud Services – Azure, Microsoft 365
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
Our charity was established in 1992, to provide care and support to people in Sussex, living with and affected by HIV. Over the past three decades there have been huge advances in treatment and care for those affected by the virus. People taking effective anti-retroviral medication (ART’s) can live long lives, with HIV becoming undetectable and untransmittable.
Whilst people who are living with HIV can live longer, many develop other physical co-morbidities as they age and many experience social and self-stigma. Our service users are often from marginalised groups, who often experience inter-sectional discrimination and health inequalities. Many of our service users experience socio-economic disadvantage and have multiple and complex needs.
The Sussex Beacon offers a range of services to people who have been living with HIV for decades through to those who are newly diagnosed. Our services include:
· Community Nurse-led Clinical Service
· Community Outreach Support Services
· Peer Mentoring
· Living Well Exercise Programme
· Day Services and Group Work
In addition to our HIV services, The Sussex Beacon has announced that it is to become a fully inclusive Hospice, providing dedicated Hospice care to the LGBTQ+ community.
The Sussex Beacon has two charity shops in Brighton and an active fundraising team, who help raise the money we need to keep our services running for the people who need them across Sussex.
The Role
This is an exciting time for The Sussex Beacon, as we are about to launch our new 2030 Strategic Plan and move to a new era of delivery, through the evolution of our end of life and palliative care for the LGBTQ+ community. The Sussex Beacon will be the first Hospice of its kind in the country tackling stigma and health inequalities for those who are most marginalised in our community.
We’re looking for an enthusiastic and experienced Mass Participation Lead to join our Income Generation team. Working alongside the Head of Income, you’ll take the lead on planning, delivering, and growing our portfolio of mass participation events, including some of the UK’s most iconic runs:
- Brighton Half Marathon – proudly owned by The Sussex Beacon
- London Marathon
- Brighton Marathon
- Vitality 10k
- London Landmarks Half Marathon
- Great South Run
- Red Run
In addition, you’ll collaborate with the Head of Income on the development and launch of two exciting new events scheduled for 2026/2027.
Key Responsibilities
- Lead on all aspects of mass participation fundraising events, from recruitment and engagement of participants to event-day logistics and post-event stewardship.
- Develop and implement creative campaigns to maximise participant sign-ups, fundraising income, and supporter retention.
- Build strong relationships with participants, corporate partners, and event organisers to enhance The Sussex Beacon’s presence and reputation.
- Support the Head of Income in the strategic growth of the events programme and delivery of income targets.
- Work collaboratively with other members of the Senior Management team to build your understanding of our work and the needs of people living with HIV, LGBTQ+ end of life and palliative care needs and broader health inequalities in the communities we serve.
- Work collaboratively with our Volunteer Co-ordinator to ensure that events are adequately supported.
- Develop and enhance our existing celebrity/high profile runner engagement.
We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of HIV, as we would like to increase the representation of these groups at The Sussex Beacon.
DBS: Application is subject to a Standard DBS check
The client requests no contact from agencies or media sales.
Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. Everyone at the hospice has a part to play in providing excellent care and support for local people facing life-limiting illnesses and their families.
37.5 hours per week, Monday - Friday (Flexible hours / working pattern)
The Role:
The Marketing Assistant will play a key role supporting the Marketing & Communications team in implementing the integrated communications strategy and providing marketing support for the promotion of hospice services and income generation activity.
Your day-to-day tasks will be varied but typically will include assisting with delivering our social media calendar, creating engaging content for use across our communication channels, writing copy for press releases and arranging photo calls, assisting in print and publication production, and updating content on the website.
What you need:
The successful candidate will have experience working in a similar marketing role or have a qualification in marketing or communications and demonstrate a strong team ethic and creative flair. You must be highly organised and have excellent communication and relationship building skills. You’ll need to be able to work well within a busy team and able to work on several projects simultaneously.
Why Bolton Hospice?
You will be working within a friendly and dynamic team in modern, open plan offices (with flexible working and some home working if this suits you). We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generous enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, Blue Light Discount Card, discounted meals and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance
Closing Date for Applications: Monday, 17th November 2025
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status, or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background Information
Spitfire Advice & Support Services (Birmingham) Limited is not-for-profit organisation that offers help, information and support to clients from the most excluded communities. We are currently funded to deliver our services in Castle Vale Ward and all the Sutton Coldfield post codes. Other funding we have enables the delivery of a number of projects that support our client’s including our Money Advice and Financial inclusion programmes.
Our Money Advice Caseworkers’ support clients who are affected by welfare reforms and have complex welfare benefits and debt issues. The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.
Essential Qualifications:
a)Educated to degree or equivalent level or have demonstrable work experience in the delivery of debt and benefit advice.
b)Hold either an IMA (Institute of Money Advisers) qualification or have recent GGDA (Giving Good Debt Advice) training.
Job Purpose
The key purpose of the role is to deliver a first-class specialist debt and money advice service to clients in need of support. ensuring income maximisation for all clients through the take up of appropriate welfare benefits.
We use a digital case managment system which enables hybrid working to function smoothly.
Case Workers Core Duties (extracte from the full Job Description for the role)
a) The delivery to AQS standard of the core Money Advice Service. This may be via telephone, MS Teams, email or face to face
b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.
c) Taking client instructions; this may include but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.
d) Ensuring income maximisation through the take up of appropriate welfare benefits.
e) Working to targets to ensure that we meet all our contractual obligations.
f) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice
g) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.
h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.
i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.
j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.
k) Ensuring that all confidential information is managed in line with the company’s Confidentiality Policy and GDPR Policy.
To relieve poverty, empower individuals, improve financial resilience, and break down barriers for the people who reach out to us.
The client requests no contact from agencies or media sales.
Location: Home based however this is a national role and will require travel to all EF sites
Hours: 37.5 hours per week
Salary: £76,000 per annum
About us
Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.
We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.
We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living. Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change. The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.
About the role
This is a pivotal leadership role, supporting the Chief Executive and Board with organisational development, risk oversight, and the consistent delivery of high-quality, person-centred services.
This executive leadership role shapes the strategic direction of Emerging Futures, overseeing HR, Quality, Safeguarding, and Performance functions. It drives organisational strategy across people, culture, innovation, and service delivery, ensuring alignment with the charity’s values and sector trends in substance misuse and homelessness.
Key responsibilities include leading HR strategy—covering recruitment, workforce development, staff wellbeing, inclusion, and compliance—and overseeing quality assurance, clinical governance, and safeguarding to ensure robust risk management and continuous improvement.
The role also leads the development of outcome measurement frameworks, promotes data-driven decision-making, and collaborates with operational leaders to support service innovation and performance. Externally, it represents the organisation in strategic forums and partnerships, while internally fostering integration and supporting cross-functional initiatives.
This role is home based, however as you are leading remote teams across the country, very regular travel to EF sites/offices will be required.
About you
You will have proven senior leadership experience in HR (ideally at Head of HR or Director level) in the voluntary, housing, health, or social care sector. You should also have:
- Level 7 CIPD Advanced Diploma in Strategic People Management or equivalent, plus relevant experience
- Strategic understanding of workforce, service delivery, and governance issues in substance use, homelessness, or complex needs sectors
- Demonstrated success in embedding quality and assurance frameworks across complex, dispersed services.
- Strong knowledge of safeguarding, regulatory compliance, risk management, and performance improvement frameworks.
- Track record of driving organisational culture change and operational excellence.
- Excellent interpersonal, influencing, and stakeholder engagement skills, including Board-level reporting.
Key Dates
Application deadline: 10 November 2025
Anticipated interview dates are to be confirmed
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
Lead on cyber security training and improvements.
Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
Manage stock control and ordering of office and facilities supplies.
Support & Development
Manage the Operations Assistant and support their development.
Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
Undertake operational improvement projects as directed by the Head of
Governance and Operations
Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
Able to work flexibly, including working in the evenings and at
weekends.
Do you have a passion for using digital to make a real difference in people’s lives, and the skills to lead talented teams in creating user-centred, impactful products? Then join Shelter as our Digital Product and Delivery Lead and play a pivotal role in shaping how we design, build and optimise the digital services that help people facing homelessness and bad housing.
About the role
We’re looking for a collaborative digital leader to help shape and deliver Shelter’s digital products and services. You’ll work with teams across the organisation to prioritise the work that makes the biggest difference for the people who need us most, overseeing a talented group of Product and Delivery Managers to bring our digital vision to life. You’ll develop and manage digital roadmaps, and ensure our products are accessible, effective and aligned with Shelter’s goals. Working closely with our digital specialists and wider teams, you’ll help colleagues turn ideas into impactful digital solutions that support people facing housing injustice, inspire campaign action and drive donations.
Role specifics
You’ll be passionate about how user-focused digital services can change lives, with a drive to create the most effective and supportive products for people facing bad housing or homelessness. With experience in a senior digital product or delivery role – whether in-house or agency-side – you’ll bring strong agile planning skills and a deep understanding of what it takes to deliver impactful digital products. You’ll know how to lead cross-functional teams, turn insight into action through user research and metrics, and align digital work with strategic goals. A confident communicator and collaborator, you’ll build positive relationships, advocate for good digital practice, and bridge the gap between technical and non-technical colleagues. Experience in the charity or not-for-profit sector, and an agile certification such as Scrum or Lean Kanban, would be a real bonus.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Reporting into Shelter’s Head of Digital (role currently vacant), this role oversees the work of our Digital Product Managers and Delivery Managers and sits within the Digital team alongside our front and back-end developers and QA testing capacity.
The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
- Receive support with training and mentoring advice to qualification.
- Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
- Be client focused with a results orientated approach and a commitment to our corporate vision.
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.
We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.
InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.
As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices.
This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet their immediate needs, but to help them reach their God-given potential.
As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.
If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you.
For more information please see the job pack attached. Closing date 10th November.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Practitioner Psychologist with Forensic Background
Job Title: Forensic Psychologist
Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.
Salary: £60,000 (8b equivalent)
Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
Eye Clinic Liaison Officer (ECLO)
Ashford & St Peter’s Hospital Trust Sites
Part-time hybrid (3 days per week)
Salary: £25,000 (unqualified trainee) – £29,000 (qualified) per annum pro rata
“Helping People with Sight Loss Navigate Life with Confidence”
Sight for Surrey is looking for a caring, confident, and motivated individual to join our expanding Eye Clinic Liaison Officer (ECLO) team. Working across Ashford & St Peter’s Hospital Trust sites, you’ll play a vital role in supporting people who are newly diagnosed with sight loss — providing emotional reassurance, practical information, and guidance at a time when it’s most needed.
As an ECLO, you’ll be the essential link between the hospital eye service and community support. You’ll work closely with NHS staff, social care teams, and local organisations to ensure patients receive joined-up, person-centred care and ongoing support once they leave the clinic.
Whether you join us as a Trainee ECLO or as a Qualified ECLO, this is an opportunity to build a rewarding career while making a tangible difference in people’s lives every day.
Unqualified applicants will receive full training and support to complete the RNIB & City University “Eye Clinic Support Studies” qualification (essential for the role).
Qualified applicants will already hold this recognised ECLO qualification and bring experience in health or social care. You will be required to complete a short case study before interview.
We offer:
- 28 days’ holiday (including bank holidays, pro rata)
- Pension scheme with 6% employer match
- Ongoing professional training and development
- Free eye tests and contribution toward work-related glasses
- Employee Assistance Programme
- A supportive, inclusive, and purpose-driven workplace
An enhanced Disclosure and Barring Service (DBS) check is required. The role involves travel across Surrey as well as head office and home-based working. The postholder must be able to carry a work bag, laptop, and relevant promotional materials as needed.
Join us and be part of a service that transforms lives through understanding, empathy, and practical support.
Apply now and help bridge the gap between medical diagnosis and life after sight loss.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.



