• Are you looking for volunteer roles ?

    Go to volunteering section

306

Head of support services jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Royal British Legion, London (On-site)
£53,381 to £54,000 per annum (Inclusive of London Supplement)
Posted 3 days ago
Top job
School-Home Support, Multiple Locations (Hybrid)
Up to £62,500 (pro rata)
We are looking for a Head of Finance to act as our financial conscience and strategic navigator.
Posted 1 day ago
Top job
Coram's Fields, London (On-site)
£50,000 per year
Leading the management, maintenance and future development of Coram's Fields' iconic park, listed buildings and community facilities.
Posted 2 days ago Apply Now
Top job
NW Hearts Charity, Remote
£42,000 - £45,000 per year
We are looking for a dynamic and inspirational leader with considerable experience in a people focused environment.
Posted 1 day ago Apply Now
Top job
1001 Critical Days Foundation, London (Hybrid)
£60,000 - £65,000 per year
We are looking for a highly motivated proven team player to join our ambitious and fast-growing international charity,
Posted 2 days ago
Top job
BeSpace, Remote
£43,000 - £47,000 per year
BeSpace is a growing Christian charity with a big vision: to see every child joyful, resilient and growing spiritually for life.
Posted 2 days ago
Top job
Dudley Lodge Safeguarding Children Services, Coventry (Hybrid)
£33,972 - £38,844 FTE( 20,383 - £23,306 pro rata)
Experience within the charity, social care or voluntary sector would be an advantage but is not essential.
Posted 4 days ago Apply Now
Core Arts, Homerton (On-site)
£45,000 per year
HEAD OF CREATIVE ARTS & HEALTH SERVICES - CORE ARTS -HACKNEY -LONDON
Posted today Apply Now
THINK Recruitment, High Wycombe (Hybrid)
£47,315 - £60,456 per year
Posted 1 day ago Apply Now
Sheffield Children's Hospital Charity, Sheffield City Centre (Hybrid)
£45,721 - £60,963 per year
Sheffield Children’s Hospital Charity is looking for an ambitious and inspiring fundraising leader.
Posted 1 day ago Apply Now
Guy's and St Thomas' Foundation, London (Hybrid)
£73,000 - £80,000 per year
Posted 2 days ago
Nene Park Trust, Peterborough (Hybrid)
£50,736 - £56,000 per year
Posted 1 day ago
Guy's and St Thomas' Foundation, London (Hybrid)
£72,000 - £76,000 per year
Posted 3 days ago
Lichfield Cathedral, Lichfield (Hybrid)
£45,000 per year
Posted 3 days ago
Page 1 of 21
London (On-site)
£53,381 to £54,000 per annum (Inclusive of London Supplement)
Temporary
Job description
About The Role

This is a 12-month fixed-term opportunity to step into a senior leadership role within Supporter Services at a crucial point of transformation. As Senior Supporter Services Manager, you’ll act as deputy to the Head of Supporter Services, providing steady operational leadership across a busy, multi faceted function while a major CRM programme is delivered across Fundraising. It’s a role for someone who’s comfortable operating at pace, holding complexity, and making sure the day to day never loses momentum while change is happening around it.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll take responsibility for the smooth running of supporter care, income processing, fulfilment, Gift Aid and associated operational activity, ensuring high standards are maintained across every touchpoint. This is about joining the dots between teams, systems and suppliers so that supporter journeys remain consistent, compliant and well managed. You’ll also play a key role in strengthening processes, refining ways of working, and helping embed recent structural changes so the function is set up for long term effectiveness.

Working closely with senior stakeholders across Fundraising, Finance, Data & Insight and external partners, you’ll bring clarity, structure and practical decision making to a fast-moving environment. The role needs someone who can balance operational detail with wider priorities, spot risks early, and keep service delivery on track without losing sight of the bigger picture. Above all, you’ll bring strong leadership, sound judgement and a calm, solutions-focused approach to a function that sits at the heart of supporter experience.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 01 July 2026
Closing date: 16 July 2026 at 01:00
Job ref: 1196
Tags: Fundraising