Head of support services jobs
How's your job search on our site?
Job Title:
Head of Retail
Reporting To:
Director of Operations & People
Salary:
£50,000 per annum (pro rata)
Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered
Duration:
Fixed Term – 6 months
Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool
Job Purpose
The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.
Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.
The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.
This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.
Main Duties / Tasks
Strategic Review and Development
-
Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes
-
Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement
-
Benchmark retail performance against charity sector best practice and comparable retail operations
-
Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth
Retail Performance and Commercial Insight
-
Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio
-
Identify opportunities to improve profitability, operational efficiency and customer experience
-
Review pricing, merchandising, stock management and donation processes to optimise retail income
-
Provide clear insights and reporting to inform strategic decision-making by the senior leadership team
Operational Improvement
-
Review existing retail processes, structures and ways of working to identify improvements
-
Introduce practical operational improvements during the contract period where appropriate
-
Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards
Future Growth Opportunities
-
Identify opportunities for growth, innovation or diversification, including new retail formats or channels
-
Assess opportunities to strengthen community engagement and donation generation
-
Support development of a longer-term retail strategy aligned to wider income generation ambitions
Leadership and Collaboration
-
Provide leadership and support to the retail team, fostering a positive and collaborative culture
-
Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy
-
Build strong relationships with volunteers, supporters and key stakeholders
Reporting and Strategic Recommendations
-
Provide regular updates to senior leadership on findings, opportunities and progress
-
Deliver a final strategic report with key findings, recommendations and a clear action plan
Other Duties
-
Act as an ambassador for Alder Hey Children’s Charity in line with organisational values
-
Contribute positively as part of the wider team, including supporting fundraising events where required
-
Undertake any other reasonable duties as requested by your line manager
Person Specification
Qualifications, Knowledge and Experience
Essential:
-
Significant experience in retail leadership, ideally within a multi-site or charity retail environment
-
Proven experience delivering retail strategies that drive income growth
-
Experience managing budgets and financial performance
-
Experience leading and developing teams, including volunteers
-
Strong understanding of retail operations (stock, merchandising, customer experience)
-
Experience analysing performance data to inform decision-making
-
Experience working within charity retail
Desirable:
-
Experience reviewing or transforming retail operations
-
Experience developing ecommerce or digital retail channels
Skills and Attributes
Essential:
-
Commitment to equality, diversity and collaborative working
-
Excellent communication skills (written and verbal)
-
Strong relationship-building skills
-
Ability to analyse data and inform strategic decisions
-
Self-motivated with a positive attitude in a fast-paced environment
-
Strong organisational skills with ability to adapt to changing priorities
-
Ability to work both independently and as part of a team
-
Understanding of confidentiality and data protection requirements
-
Strong IT skills, including Microsoft packages
Additional Requirements
Essential:
-
Strong interest in working for a children’s health charity
-
Commitment to the values of Alder Hey Children’s Charity
-
Willingness to support wider charity activities
Desirable:
-
Willingness to occasionally work outside normal office hours
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.
Passion
We are passionate about what we do and why we do it. We inspire others and grow together.
Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.
Additional Information
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.
We are committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Details
Position:Head of Community Support and Operations
Location:Barnsley, South Yorkshire
Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance
Salary: £50,562 FTE (£40,996 pro rata)
Contract type:Permanent
Reportable to: CEO
Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop
Job Purpose
The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS. This person will be a key role in the growth and development of the executive team. You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice. You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does. You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.
You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers. As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.
Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures. You will work in collaboration with the CEO in any areas that need significant development or management.
You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.
Benefits:
- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave
- Sick leave entitlement increases with years of service
- 5% pension contribution
- Paid leave to complete voluntary activity for up to 5 days pro rata
- Discount on local gym membership
- Flexible working with TOIL given for any additional hours worked
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in Army Cadet Headquarters responsible to lead this team of marketeers, media and communication specialists, working in partnership with all levels of the Army Cadets organisation.
We are looking for a marketing professional to:
· Actively maintain high levels of public awareness of the Army Cadets, its aims and activities, in support of the attracting more cadets and suitable adult volunteers to the organisation.
· Demonstrate the value and relevance of the Army Cadets to help retain and extend the current level of financial and other support from Defence, local communities and key stakeholders.
· Deliver effective and timely national external communications through a range of channels to promote the aims and activities of the Army Cadets.
· Drive effective internal communications to members of the Army Cadets to support the planning and delivery of cadet activity.
· Provide support and expert guidance to those delivering external and internal communications at the national, regional and local levels in the Army Cadets.
· Modernise the Army Cadets communications offerings to ensure keep up with consistent updates in the media & marketing space.
Essential Skills
· A recognised qualification or proven success in communications and / or marketing.
· Hands on digital marketing / communications experience
· Experience of PR and communicating with the media to generate positive coverage for the Army Cadets.
· The ability to work effectively as part of a broader team within a complex, multi-site organisation.
· Planning, project management and organisational ability.
· Excellent written and verbal communication skills.
· Demonstrable experience of delivering a wide range of media and comms materials to a high standard.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.
Interviews will be held in person during the week commencing Monday 4th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
This exciting new role offers the right candidate the opportunity to lead LBWP's programmes and services for Black and minoritised, i.e. Global Majority, women and children who are survivors of domestic violence and abuse. Our programmes team is expanding as we are providing new refuge and dispersed accommodation services as well as legal advice, counselling and ex-service user training and development support.
This senior leadership role also involves developing and maintaining external parternships with key stakeholders, funders, strategic women's sector organisations and local community partners as well as overseeing programme budgets, facilities managment and service user engagement.
Essential skilss and experience include:
- Senior management experience within the voluntary, community, or public sector
- Proven experience of simultaneously managing complex, multi- programme delivery
- Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
- Experience of working as part of a senior management team and working collaboratively to develop organisational strategy and operational plans
- Experience of managing and supporting line managers and multidisciplinary teams
- Experience of managing project budgets, reviewing management accounts and identifying issues with internal systems to improve them
London Black Women's Project is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. We work across London in partnership with London boroughs, the specialist women's DV sector, funders and community services to provide holistic wraparound support and advice.
Please submit a CV and covering letter. In the covering letter, please detail how your skills and experience meet the key person specification points for the role, i.e. the points marked 'X' in the 'CV/CL' column of the Person Specification. Thank you.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
• Act as first point of contact for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.
• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.
• Meet with or provide digital or telephone support to people using the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care.
• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer
The job description is not an exhaustive list of all duties required of the postholder.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy for 2026-2029. Newly designed services will deliver high-quality, compassionate support and that are well designed, evidence-based and responsive to the real world needs of people with serious and life-changing injury. Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and leadership skills who is able to work in a fast-paced environment and build productive relationships with internal and external stakeholders. You will be highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews:
First stage virtual: Monday 20th April 2026
Second stage in-person (Leeds): Thursday 30th April 2026
For further information, please refer to the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Operations
Suzy Lamplugh Trust
Hybrid (40% office-based)
Full-time (35 hours)
Permanent
£46,200
Start: ASAP
Lead and shape services supporting victims of stalking and abuse
The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.
This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.
About the role
You will:
- Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
- Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
- Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
- Hold senior relationships with commissioners, funders, and external stakeholders
- Lead service development, mobilisation of new contracts, and organisational change
- Ensure effective systems, infrastructure, and processes are in place to support delivery
- Provide leadership across safeguarding, risk, and organisational compliance
- Work as part of the Senior Management Team to shape and deliver organisational strategy
This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management
About you
You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.
You will have:
- Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
- Experience operating at senior leadership level, contributing to organisational strategy
- Strong experience of performance management, KPIs, and quality assurance frameworks
- Experience managing statutory contracts or grant-funded services
- Proven ability to lead organisational change, service mobilisation, or transformation
- Strong understanding of safeguarding, compliance, and information governance
- Experience working with commissioners and senior external stakeholders
Desirable:
- Experience within stalking, domestic abuse, or VAWG services
- Experience in a charity or commissioned service environment
- Experience in organisational restructuring, service redesign, or systems implementation
Why join us
- Lead and shape services that support victims of stalking and abuse
- Join a collaborative and mission-driven senior leadership team
- Play a critical role in organisational strategy, growth and impact
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
Additional information
- This is a senior leadership role reporting to the CEO
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Operations
Suzy Lamplugh Trust
Hybrid (40% office-based after probation)
Full-time (35 hours)
Permanent
£43,258
Start: ASAP
Lead services that support victims of stalking and abuse
The Suzy Lamplugh Trust is looking for a Deputy Head of Operations to provide senior leadership across our services, ensuring high-quality, safe and effective support for victims.
This is a key role within our Operations team, responsible for driving performance, supporting managers, and ensuring our services directly supports victims of stalking, maintains high quality impact standards, meets safeguarding standards, remains inclusive and delivers funder requirements.
About the role
You will:
- Lead operational delivery across multiple services
- Line manage senior managers, supporting performance and development
- Oversee service performance, quality assurance and safeguarding
- Use data and insight to identify risks and drive improvements
- Represent services confidently with funders and partners
- Support the mobilisation of new services and organisational change
About you
You will bring:
- Significant experience in senior operational management within a safeguarding or victim support setting
- Strong understanding of safeguarding, risk and trauma-informed practice
- Experience managing services against KPIs, contracts or funder targets
- Confidence leading managers and overseeing multi-service delivery
- Strong analytical and decision-making skills
Desirable:
- Experience in stalking, domestic abuse or VAWG services
- Charity or commissioned service experience
Why join us
- Make a real difference to people experiencing stalking and abuse
- Join a collaborative, mission-driven organisation
- Play a key role in shaping and improving services
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising (Part-Time, 3 days/week)
Hybrid – Vauxhall, London | £47,342 (pro rata)
1-year FTC | Start ASAP
Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.
Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.
What You’ll Do
- Develop and deliver our fundraising strategy
- Build a strong pipeline of trusts, foundations & statutory funders
- Craft compelling bids
- Lead excellent stewardship and funder relationships
- Work across teams to align opportunities and organisational needs
What We’re Looking For
- Proven fundraising success, including significant grants
- Strong writing and relationship-building skills
- Experience managing fundraising pipelines and reporting
- Highly organised, collaborative and mission-aligned
Why Join Us?
Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.
How to Apply
Please submit your CV and cover letter outlining how you meet the essential criteria.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.
This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.
What You Will Bring
You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently.
Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact.
Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews:
First stage virtual: Monday 20th April 2026
Second stage in-person (Leeds): Wednesday 29th April 2026
For further information, please see the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title - Head of Legal Aid and Billing
Contract - Permanent
Hours - Part Time, 28 hours per week (0.8 FTE) with some flexibility around working hours
Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.
The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Wednesday 29th April 2026 at 23.59pm
Test and Interview date: W/C Tuesday 5th May 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
We are now seeking a Deputy Head of Major Gifts to play a pivotal role within this high-performing and evolving team. This is a newly created position, designed to increase capacity and support ambitious income growth, with significant scope for the successful candidate to shape and define the role.
Blending trusts and foundations with high-net-worth individual fundraising, this role will focus on building and stewarding a mixed portfolio of donors while strengthening Greenpeace UK’s climate philanthropy. It is a highly donor-facing position, suited to someone who thrives on relationship building and is motivated by the opportunity to drive meaningful income in support of urgent environmental change.
This is an exciting moment to join Greenpeace UK. Following a period of organisational change, this is a newly created role which will enable Greenpeace UK to meet ambitious growth in income and unlock opportunities to grow funding for climate campaigns in particular.
As Deputy Head of Major Gifts, you will:
- Manage a portfolio of major donors, trusts, and foundations giving £100,000+, cultivating, soliciting, and stewarding long-term partnerships
- Personally secure six- and seven-figure gifts in support of Greenpeace UK’s strategic priorities
- Play a key role in strengthening Greenpeace UK’s climate philanthropy
- Develop and deliver compelling funding propositions aligned with Greenpeace’s strategic priorities
- Build and deepen relationships with key funders and prospects, increasing external engagement and visibility
- Contribute to prospecting strategy, identifying and progressing new opportunities across both T&F and HNWI audience
- Work collaboratively across fundraising, campaigns and communications to deliver integrated, high-impact fundraising approaches
- Act as a senior member of the team, contributing to planning, strategy and a strong, collaborative team culture
This role would suit a relationship-led fundraiser ready to step into a broader, more strategic position, or an experienced manager looking to deepen their impact across major gifts. You will thrive in a role with significant autonomy, confident operating in a fast-evolving environment and shaping both your own portfolio and the wider programme.
Essential skills and experience:
- A strong track record in high-value fundraising, across trusts & foundations (including family foundations) AND major donors
- The ability to work across a blended T&F and HNWI model, regardless of your core specialism
- Personally securing six-figure gifts from T&Fs and major donors
- Experience managing a portfolio of donors and funders within a complex, values-driven, or global organisation
- Proven success engaging senior stakeholders, including Board members, and philanthropic networks
- A proactive, self-starting approach, with the ability to shape a new role and drive activity forward
- Effective collaborator, able to work seamlessly across fundraising, campaigns, and international teams
- A commitment to Greenpeace’s mission, values and independence
Desirable:
- Experience of securing 7-figure gifts from trusts & foundations and/or major donors
- Experience in capital campaign fundraising and cross-market collaboration
- Experience of climate or environmental philanthropy
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please see page 11 of the applicant pack for contact details. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link on page 2 of the applicant pack.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
Benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please complete the form below and upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Friday 24th April
Round 2 interviews – Tuesday 28th April (afternoon), Wednesday 29th April (morning)
We’re currently looking for a Workplace Services Technician, offered on a permanent basis of to help us deliver our mission. This a part time position working 21 hours per week with flexible days that suit individual needs while delivering on business needs. This role has high flexibility where the individual could choose three full time days, or four/five days with shorter days to fit around other commitments / personal preferences. This role will be mostly based in our London office with limited flexibility where practical.
What’s it like working at the IOP?
The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Managing the relationship with our maintenance provider to ensure our building is in good repair and being maintained as per the manufacturer’s instructions.
- Supervising work that is happening onsite to understand the cause and solution as well as making sure that it is conducted safely.
- Maintaining a safe and healthy workplace through regular inspections, keeping all spaces safe, reviewing RAMS, and enforcing our permit-to-work system.
- Respond to reactive maintenance requests in a timely and professional manner. This includes undertaking a wide range of fabric work such as basic plumbing, painting / decorating, or mechanical issues.
- Working with the Senior Workplace Officer to move furniture safely and working together around dates for work that balance the need of resolution and cause the least amount of disruption.
Projects you may work on include:
- Air source heat pump installation
- Building sustainability initiatives
- Lifts being refurbed
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Workplace team colleagues especially the Senior Workplace Officer to organise all London office requirements.
- Our maintenance and other relevant suppliers to keep our building operating well.
- IOP staff
Ideally, we hope you’ll apply if you bring:
Essential:
- Previous building services/M&E skills, knowledge, and experience ideally on client side and a team that held all hard services.
- Qualified to City & Guilds Level II/III or equivalent experience in electrical, plumbing, or mechanical discipline.
- Good knowledge and clear understanding of Health and Safety regulations such as LOLER, Electricity at Work, Working from Heights, and used permit to work systems before.
- Knowledge of and experience in building systems such as BMS / Lighting Systems / Pumping / Lifts / Low Pressure Hot Water Systems / Pressurisation Systems / Ventilation Systems etc.
- Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
- An IOSH Managing Safely certification or similar is essential.
Nice to have:
- Experience with invoices processing and finding the most cost-effective solution. Ideally within charities to understand budget restrictions and be creative with solutions.
- Be first aid and emergency marshal qualified (must be willing to have this responsibility).
- Knowledge and experience solar panels, green roof, and air sourced heat pumps.
- Mansafe wired system working from height training (must be willing to hold this qualification.
- Some project management experience.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Campbell Tickell is pleased to be recruiting to the role of Head of Finance at Papworth Trust.
At Papworth Trust, we are driven by a clear purpose: to support disabled people to live independent and fulfilling lives. As we continue to strengthen our services, systems and financial resilience, we are investing in our finance function and embracing digital transformation, including the implementation of a new finance system.
We are now seeking a Head of Finance to play a key role in this journey. Reporting to the Director of Finance and working as part of the wider Leadership Team, you will lead the finance team and ensure the delivery of high-quality financial management, reporting and control across the Trust. This is a critical role, combining technical excellence with values driven leadership and a strong business partnering approach.
You will take ownership of statutory accounts and audit, lead the production of high-quality management information, and drive effective budgeting, forecasting and long-term financial planning. You will ensure robust financial controls are in place, oversee cashflow and treasury activity, and play a central role in strengthening systems, processes and performance. Alongside this, you will lead and develop the Finance team, embedding a culture of continuous improvement, accountability and customer focus.
Working closely with the Director of Finance, you will support Board and Committee reporting, contribute to strategic planning and help ensure the organisation remains financially strong, compliant and well positioned for the future. This role offers real breadth, visibility and the opportunity to influence at a senior level.
We are looking for a qualified finance professional with strong technical expertise and a track record of leading finance operations in a complex environment. You will bring experience of financial reporting, audit, budgeting and control, alongside the ability to communicate information clearly and build strong relationships across the organisation. You will be a collaborative and engaging leader, comfortable working at pace, and motivated by delivering both operational excellence and continuous improvement.
Above all, you will share our commitment to equality and social impact. At Papworth Trust, we are proud of our inclusive culture and welcome applications from people of all backgrounds, particularly those with lived experience of disability.
We are a Disability Confident Leader, and welcome applications from disabled candidates.
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required
Work Base: Service based with travel as required
Are you a visionary leader with a passion for driving meaningful change? Do you thrive on shaping services that make a real difference in people’s lives? If so, this is your opportunity to step into a pivotal role at the forefront of homelessness support.
We are seeking an exceptional Head of Homelessness Services to provide both strategic direction and operational leadership across our northern homelessness services. This is a senior role with wide-reaching impact, overseeing performance, quality, safeguarding, financial sustainability, and contractual delivery, ensuring every service is safe, effective, and truly person-centred.
You’ll act as the vital link between organisational strategy and frontline delivery, you will inspire and empower regional teams, ensuring services are psychologically informed and shaped by lived experience. Your leadership will directly influence how support is delivered and how lives are transformed.
As part of our senior leadership community, you will play a key role in shaping the future of homelessness provision. You’ll contribute to strategic planning, drive organisational development, and work in partnership with commissioners and stakeholders to respond to local needs and influence the wider system.
What you’ll bring:
- Proven senior leadership experience within homelessness or related services
- A strong track record of delivering high-quality, compliant, and sustainable services
- The ability to inspire, motivate, and lead diverse teams across a region
- Strategic thinking with a hands-on approach to operational excellence
- A passion for collaboration, innovation, and system-wide impact
Why this role matters:
This is more than a job; it’s a chance to shape services that change lives. You’ll be at the heart of a mission-driven organisation, influencing not only how services are delivered today, but how they evolve for the future.
If you’re ready to lead with purpose and make a lasting impact, we want to hear from you.
About us:
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What we offer:
- Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
- Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
- EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
- Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
- Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
- Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
- Discounts – access to Paycare Perks and Tickets for Good.
- Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
- Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
- Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
- Enhanced Sickness Pay – based on your length of service.
- Earning Potential – optional overtime and refer a friend bonus scheme.
- Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.


