ABOUT THE ROLE   

Reporting to the Chief Financial Officer, the Head of Finance will provide day to day leadership of the finance function, providing accurate and timely history financial information and will manage the cash position of the Trust to ensure ongoing viability. Crucially, you would provide support in establishing a long-term corporate financing strategy incorporating a full Treasury Management process.  In this integral role, you will support the CFO in enabling the Trust’s mission through delivery of sustainable growth, ensuring the Trust makes informed capital investment decisions to maintain and strengthen its long-term position in the care sector.

ABOUT YOU 

You will be a qualified management accountant seeking a new challenge within the social care sector. With substantial experience of working in a senior finance role, you will bring a wealth of experience to lend to Greensleeves Care and our continued growth. You will have exposure reporting at board level, leading small teams, extensive detailed experience of the production of Budgets and longer-term financial forecasts and cash flows. Candidates with a background in charitable or not for profit organisations are desired but this is not essential.

ABOUT US:

Greensleeves Care is one of the most respected care charities in the United Kingdom. We provide exceptional 24-hour Nursing Care, Specialist Dementia Care and Residential Support to older people across England. We have more than 20 care homes across the UK and a Head Office based in Fenchurch Street, London.

BENEFITS

As part of Greensleeves Care, we can offer a variety of benefits, such as 33 days annual leave including bank holidays, a generous company pension scheme as well life assurance and lifestyle benefits.

INTERESTED? APPLY NOW!

Further information and to apply please click the apply button. The closing date for applications is 8th November 2021.

The successful applicant will be appointed subject to providing NHS COVID PASS, ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community

Blood Cancer UK is looking for a Head of Digital to lead our digital transformation, embedding digital ways of working across the charity and developing products and services that help us reach more people affected by blood cancer.
 

This is a great role for someone with a strong foundation in digital and good leadership skills to have a huge impact in enabling us to support more people affected by blood cancer and to fund the research that will save more lives.

We have developed an organisational strategy to support our mission to beat blood cancer that has set a medium-term goal for us to reach more people affected by blood cancer. Digital will be a key enabler, and we are looking for a Head of Digital to lead this process.

We have digital experts on our Board and Executive Team, we have started to embrace agile methodology, and our fundraising and information and support teams see digital as key to growth. Above all, we are a charity that knows we need to use digital better and is excited about the journey to get there.

All this means the pieces are in place for the right person to use their skills and experience to make a huge impact on our charity and, in turn, to make a huge difference to the lives of people affected by blood cancer.

You will need to be a champion of digital ways of working and have the ability to develop the culture and processes in the digital team that make it a model for the kind of user-focused, agile, and collaborative way we want to work across the whole charity. But equally as important will be your ability to deliver improvement quickly; our website and our digital marketing are not yet reaching enough people affected by blood cancer, and so you will need to start making progress towards this from your first month in role.

So we need someone who is able to develop and own the digital road map for Blood Cancer UK, making the case for further investment, and identifying and prioritising the developments that will have the most impact for our key audiences. if you are able to take ownership of and lead digital programmes and are pragmatic and focused on problem solving and the bigger picture, this is your chance to use your digital skills and experience to help us beat blood cancer more quickly.

We are looking for an enthusiastic new head of development. This is a key position charged with bringing in significant income in support of the school’s bursary programme.

The school’s Head and governing body are strongly committed to development playing a major role in the life of the school, creating a sustainable, comprehensive programme which will support the school’s strategic priorities.

Fundraising
Design and develop a fundraising strategy that supports the school’s strategic objectives for approval by the Head and board of governors and thereafter leading on the implementation of the strategy as agreed. This will include the following:

• Developing a strong fundraising story and agreeing priorities;
• Establishing and achieving financial and performance measures and targets;
• Expanding the school’s pool of potential and current donors;
• Managing a personal portfolio of relationships with potential major donors and enhancing their engagement with the school (including parents, livery companies, Members of the City of London Corporation and senior officers from commercial companies in the City;
• Effectively lead and work with members of the fundraising taskforce and other staff and volunteers to build relationships with potential donors;
• Asking for gifts and supporting others in making the ask;
• Overseeing a successful regular giving programme;
• Establishing a legacy programme;
• Ensuring all appropriate fundraising policies are in place and fit for purpose;
• Working with the director of external relations and alumnae relations and development officer to develop the pool of donors amongst the alumnae;
• Event organisation with alumnae relations and development officer.

Research and data
Working with the alumnae relations and development officer to create, develop and maintain an appropriate database fit for purpose in supporting fundraising, alumnae and supporter relations activity and to ensure that:

• All data and research information are appropriately recorded and compliant with General Data Protection Regulations and other legal requirements;
• Information on donors and potential donors is up-to-date, appropriate and relevant; providing briefings for senior staff and volunteers;
• Effective systems are in place to expand, enhance, validate and analyse the data held on the Raiser’s Edge database.

Donor recognition and stewardship
Putting arrangements in place for a formal process to enhance stewardship of donors. This should include identifying potential donors, identifying occasions when the school can meet with them, and after a donation is made, to ensure that there is an appropriate response from the school to thank the donor, give formal recognition where appropriate and to build on-going links with donors at all levels.

Communication
Development of a programme of effective fundraising communications for internal and external audiences, encompassing the website and electronic and printed materials, including the Annual Fund.

Relationships
To build and maintain effective working relationships with all key stakeholders and donors in particular with a view to maximising revenues raised.

To establish a fundraising task force to work with and support the Headmistress, governors, bursar, director of partnerships and director of external relations and other senior staff to co-ordinate fundraising activities.

Job Title: Head of Communications

Working Hours: 37.5 hours per week   (Flexible and part time working offered by agreement)

Contract: Permanent

Salary: circa £50,000 per annum

Location: Leeds

Deadline: 1 November 2021

We’re looking for an exceptional individual with strategic communication and leadership skills who can help drive our ambitious plan to be the number one healthcare charity of choice in the region. If that sounds like you, then apply below!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James’s University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

Role Details:

Reporting directly to the Communications Director, the Head of Communications will work closely with the Executive Team to promote the Charity’s ambitious strategy. You will also work closely with the Head of Grants to promote our funding priorities, be responsible for overseeing the fast-paced work of our Appeals Communications Manager and direct our bold external relations activities - with the aim of engaging and inspiring people from all parts of the city and beyond. We’re looking for an exceptional individual with strategic leadership skills who can help and support the wider team during this time of growth to deploy key messages across various channels. This is a brand-new role for the organisation as we develop our vision for the future.

The Person

• Can lead the development and implementation of effective external communications strategies, including innovative and proactive media relations activity.

• Can directly manage a Communications Manager to effectively build the case for new and current appeals, in particular the appeal for the Rob Burrow Centre for MND.

• Will work independently to identify good news opportunities and deliver a proactive public affairs strategy - featuring advocacy, stakeholder development and sharing of our transformational stories.

• Can develop and deliver content on a range of offline and online channels, so our content and messages reach the diverse community of Leeds.

• Has the ability to build upon the impact reputation of the Charity and deliver effective responses to reputational risk and crisis management.

• Can track, record and develop operational plans for key projects, offering solutions to problems and creating performance reports on outputs.

• Provides overall editorial control of Leeds Hospitals Charity publications and work with the wider marketing team to ensure consistency in communications and our imagery is evaluated to be non-offensive

You will:

• Have proven experience leading a communications team in a similar organisation.

• Have experience in communicating complex and multi-faceted information to a wide range of audiences.

• Have the ability to build and maintain relationships with an extensive range of press tv and other media outlets.

• Have experience managing budgets and suppliers to deliver best value for money.

• Be able to write compelling and emotional copy and tailor it for different mediums and different audiences.

• Have experience in using PR monitoring systems

• Have excellent attention to detail.

• Be able to think strategically, developing PR functions and communication strategies.

• Be a self-starter, capable of working remotely and as part of a team, whilst working on multiple projects at the same time.

Charity Benefits Include:

Employee Assistance Programmes

AIG Life Group Protection

Cyclescheme

Car Lease Scheme

One year free gym membership

Buy Additional Holidays

NHS Discounts

Pension

If you are disabled and have the essential skills and experience to do the job, we will invite you to an interview. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV with a covering letter.

Closing date for application is 1 November 2021.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you have not heard back from us within 4 weeks of the closing date, please consider your application unsuccessful.

Job Title: Head of Marketing

Working Hours: 37.5 hours per week   (Flexible and part time working offered by agreement)

Contract: Permanent

Salary: circa £50,000 per annum

Location: Leeds

Deadline: 1 November 2021

We are offering a great opportunity for an experienced Senior Marketing Manager or current Head of Marketing who wants to take on an ambitious role in a healthcare charity setting. Does that sounds like you? Apply below!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James’s University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

Role Details

Reporting directly to the Communications Director, the Head of Marketing will play a leading role in how we convey our transformational stories and exciting appeals to a range of audiences. At the start of this year we changed our name from Leeds Cares to Leeds Hospitals Charity but our brand awareness remains low so this role has an amazing opportunity to contribute to the charities ambitious 5 year strategy.  This newly designed position will bring together the fundraising and marketing functions, with the aim to develop and execute multi-channel campaigns to grow our supporter database. You will manage a team of direct reports, wider workstreams, and agencies to help execute our objectives and plans. You will also be responsible for generating a volume of content to support ongoing inbound marketing campaigns. You will be able to integrate marketing technologies with our new CMS to ensure leading and impactful campaigns. We’re looking for an exceptional individual with strategic leadership and project management skills who can pull together project teams, align our goals and targets, and drive value from our marketing functions.

The Person

•  Has the ability to upskill and enhance capability within the existing marketing team.

•  Can manage marketing budgets to deliver brand growth and recognition internally within LTHT and externally across the North of England.

•  Can design and implement a robust marketing partnership agreement to ensure we maximise brand awareness on all projects we fund.

•  Can lead a fast-paced and growing marketing function, ensuring our positioning and messaging is strong and consistent across all channels.

•  Will develop and drive the overall marketing strategy for the Charity, and work closely with fundraising Heads to ensure we deliver tailored marketing plans for our different appeals and audiences.

•  Can develop and deliver content on a range of offline and online channels, making sure our content and messages reach diverse communities.

•  Will create performance reports on outputs and develop a robust process for measuring for all expenditure to demonstrate a return on investment.

•  Has the ability to set and monitor goals and targets, and regularly report on tracked KPIs.

You will:

•  Have proven experience in managing significant marketing budgets and project managing multiple complex projects.

• Have line management experience.

• Have considerable experience in managing agencies to deliver projects on budget within agreed timelines and deliver agreed objectives.

• Have experience delivering multi channel projects including content marketing (including video production, podcasts and webinars).

 • Be a self-starter, capable to work remotely and as part of a team, whilst being able to work on multiple projects at the same time.

• Have experience with digital marketing across the supporter lifecycle, including PPC and paid social.

 • Have proven experience of developing a website with regular multi-variate testing and ongoing development to achieve objectives.

• Be highly organised with strong project management skills.

• Have excellent verbal and written communications skills, with the ability to develop and deliver content on a range of offline and online channels.

Charity Benefits Include:

Employee Assistance Programmes

AIG Life Group Protection

Cyclescheme

Car Lease Scheme

One year free gym membership

Buy Additional Holidays

NHS Discounts

Pension

If you are disabled and have the essential skills and experience to do the job, we will invite you to an interview. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV with a covering letter.

Closing date for application is 1 November 2021.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you have not heard back from us within 4 weeks of the closing date, please consider your application unsuccessful.

Main Purpose of the Role

The Head of Fundraising will take a strategic lead and manage a small team of fundraising and communications colleagues to increase income from larger trusts and foundations, corporates and individuals in line with CHASE Africa’s 5-year strategic aims. They will also work closely with the programmes team and our overseas partners to help develop and write strong institutional funding applications.

The ideal candidate will have a track record of securing large gifts and grants from multiple income streams. The Head of Fundraising will also work closely with the Executive Director, programmes team and Finance Manager, and will be a key member of the Senior Management Team, attending trustee board meetings as required.

Background

CHASE Africa is a growing UK-based international NGO working to support rural communities in East Africa. We believe that when people in resource-poor, rural communities are healthy, are able to make informed family planning decisions and live in a sustainable and flourishing natural environment, they are far more likely to have a better quality of life and leave poverty behind.

Since 2012, CHASE Africa has provided over 1 million health and family planning services, supported communities to plant over 200,000 trees and accompanied 9 trusted local partner organisations in Kenya and Uganda to integrate rights-based family planning programmes into their work.

CHASE Africa is a small, relaxed and friendly team, based near Frome in Somerset. We have ambitious plans increase our impact and income over the next 5 years, and are looking for an experienced fundraising professional to help us achieve our aims. The team have developed excellent relationships with a number of UK and overseas trusts, high net-worth individuals and regular donors.

The Head of Fundraising will be responsible for leading the fundraising and communications team. Currently, there are four part-time staff members who report directly to this role (three fundraisers and a Communications and Engagement Coordinator).

Main Responsibilities

Fundraising

• Manage an effective, motivated fundraising team to achieve or exceed agreed targets.
• Write and submit proposals to achieve repeat and new funding to ensure income growth in line with organisational strategies.
• Work with the programmes team and overseas partners to develop and submit competitive larger, and multi-year, grant applications to institutions and trust funds.
• Ensure a pipeline of opportunities is maintained and developed, using the CRM Donorfy.
• Ensure excellent reporting and donor stewardship is maintained across the organisation.

Strategy, Planning and Budget Management

• Lead the fundraising and communications planning process to produce effective strategies which achieve income targets across a range of revenue streams.
• Produce regular income forecasts and contribute to financial forecasts.
• Develop and maintain income tracking and evaluation systems.
• Oversee the fundraising and communications team budget.
• Strive to develop an organisational culture of full cost recovery in all fundraising activities.

Senior Management

The Head of Fundraising will be a member of CHASE Africa’s Senior Management Team (SMT) and the post-holder will be expected to play a proactive role in the management of the organisation, including contributing to:

• Organisational strategic planning, budget forecasts and development.
• Working closely with the Finance Manager, attend monthly finance meetings, and advise the SMT on the availability of funds to support CHASE Africa’s work.
• Ensuring key policies are adhered to, including data protection and fundraising regulator guidelines.

Staff Management

• Agree objectives and work plans through regular 1:1 meetings with fundraising and communications team members.
• Plan and implement personal development plans with team members and undertake annual reviews.
• Recruit and train new team members as and when required.

Anticipated Skills and Experience

Essential

• At least 5 years’ experience in a relevant fundraising role.
• Experience of managing a team.
• Familiar with the international development sector.
• Experience in developing and implementing strategy and direction for fundraising work.
• Proven success in securing six-figure multi-year funding from grant-making organisations.
• Experience in preparing detailed donor budgets from partners’ project plans, budgets, and reports, and reporting against budgets to donors.
• Familiarity with using logframes, theory of change, risk analysis and describing value for money.
• Experience in networking with donors and funders.
• Experience in use of database systems for logging and reporting.
• Strong interpersonal skills and the ability to work co-operatively in a team.
• Strong written and spoken English.
• Ability to research, collate and summarise information from a wide range of sources.
• Responsible and accountable with good time management skills.
• Right to work in the UK.

Desirable

• Relevant bachelor’s degree.
• Experience of working in sub-Saharan Africa.
• Experience of securing funding from large institutional funders such as DFID/FCDO, EU, Comic Relief, and managing institutional funding contracts.
• Experience in charity communications and marketing.
• Experience of writing and producing annual impact reports and other publications.
• Experience of corporate fundraising.

What we can offer:

• 25 days paid holiday + bank holidays (pro rata).
• Flexible working.
• Contributory pension scheme.
• Variety of learning and development opportunities.
• Potential for overseas travel to visit programmes in East Africa.

Application Notes:

To apply for this role, please consider the job description and person specification. Send your CV (maximum 3 pages) and a 1-page covering letter explaining your interest and suitability for the role by 9am on Wednesday 10th November. Please put “Head of Fundraising” in the subject line.

Please note interviews will take place on Monday 22nd November 2021. Candidates will be notified on Monday 15th if they have been selected for interview.

CHASE Africa is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to race/ethnicity, colour, national origin, religion, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other protected class.

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

Are you passionate about supporting young refugees and asylum seekers to improve their lives and reach their potential? Do you have exceptional partnership development skills and the drive to lead dynamic teams to have a real impact?

As Head of Services you will be focused on ensuring services and activities are values and outcomes driven, with excellent internal processes for project design and delivery. You will be focused on building strong local partnerships and influencing local practice and networks.

The Role
Lead the development of the delivery team
Be a key member of the Senior Management Team
Lead on the development of the youth development programme, trialling new projects for different groups of young people
Lead on the development of the casework service, holding quarterly casework team meetings
Lead on the development of the advice and support hub
Develop effective, well managed partnerships to support our service delivery and influencing objectives
Be the organisational lead/deputy on Safeguarding and Child Protection
Develop and manage project and staff budgets for the delivery team

The Candidate
Working at a senior level within an organisation
Experience of Leading and managing teams
Deep knowledge of the UK asylum and social care systems for unaccompanied asylum seeking children, young asylum seekers and refugees
Excellent knowledge of child protection issues and safeguarding processes
Understanding of the challenges experienced by young refugees and asylum seekers in London
Significant Programme/project development experience
Significant Project management experience
Experience of both group work and casework with refugees and asylum seekers
Experience of working in partnership with other organisations
Significant experience of safeguarding

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Are you passionate about supporting young refugees and asylum seekers to improve their lives and reach their potential? Do you have exceptional partnership development skills and the drive to lead dynamic teams to have a real impact?

Head of Advice Services

Full time (or 30 hours as a minimum for experienced candidate)

Salary £35,000 (or pro rata as appropriate)

Location: at home or within one of our 3 offices in Alton, Bordon and Petersfield (and frequent travel across the area).

Citizens Advice East Hampshire is a local charity providing free, independent, confidential and impartial advice to over 5500 people every year on any problems they might face.  We work as part of a network of around 300 local Citizens Advice members across England and Wales.

We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Role:

We are seeking a dynamic and highly motivated Head of Advice Services to lead our dedicated and diverse staff and volunteer team, to develop our services and to ensure we deliver exceptional high-quality information and advice. Reporting to and working closely with our Chief Executive, this is an exciting opportunity to play a significant role at the very heart of our charity.

As a member of our Senior Management Team, you will be responsible for the future development of our advice operation. You will look to harness the use of new technology, leading a team that is able to respond to the changing needs of our community.

You will be able to demonstrate strong leadership and collaboration skills to support an inclusive working environment for our staff and volunteer team, as well as work proactively with a wide range of stakeholders across the district.

The successful applicant will be a confident and positive leader who is energetic, resourceful, and highly organised. You will relish change, and possess substantial operational management experience within a high performing multi-channel advice service or similar, preferably with a good understanding of Citizens Advice. Frequent travel to our offices in East Hampshire is essential.

For an application form and further information please contact Citizens Advice East Hmpshire

Closing date for applications is Monday 15 November 2021

Interviews expected to be held week commencing 22nd November 2021

Please note all successful applicants will be subject to an Enhanced DBS check.

Please note CV’s will not be accepted.

Resurgo is in a time of significant growth, with new Spear centres opening each year, a further employability programme (Re-Work) created in response to the pandemic in 2020, and ambitious aims to strengthen our coaching and impact consultancy through Resurgo Consulting in 2022. The Head of People, Culture and Operations will be central to ensuring we maintain our strong team culture and stable operations while developing an organizational structure that is best positioned for this growth.

As a strong creative leader with an ability to manage projects with multiple complex priorities and think out of the box, you will be a confident decision maker and communicator, passionate about growing people, and with the exceptional emotional intelligence needed to sensitively manage people-related issues.

We would also consider a job share, where one individual has responsibility for the operational aspects and strategic goals, and the second holds the cultural, inclusion and people-related aspects of the role, so please contact the People and Culture team if this is of interest, prior to submitting an application.

Please see attached role description for full details of responsibilities and person specification.

In 2016 we were listed as one of the UK’s Best Workplaces in the ‘Great Place to Work’ Awards. In 2017 we won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes.

The Head of Services is a newly created role at Open Door that is focused on ensuring  that our therapeutic services and programmes for young people and adults are high impact and high quality.

It is a senior leadership position and an extremely important role; you will lead a team of Project Leads whose teams of staff and peer mentors are delivering therapeutic experiences in person and online and you'll be developing the staff team, whilst  creating organisational systems and approaches that ensure every Open Door member experiences a brilliant service when they engage with our organisation. You will directly oversee four areas of work including our core therapeutic offer, our family support department, our innovative Looked After Children support offer called ‘oomoo’ and some of our smaller, short-term therapeutic projects. Key to this will be the day-to-day management and leadership of 4 brilliant project leads associated with these areas.

As well as leading the team, you'll be overseeing the impact of each project, working with our Impact Lead to create Impact Frameworks for each service and developing systems and processes that streamline our Member and Mentor experiences so that we are working in the most efficient and effective way. You'll be a key member of our Senior Leadership Team, working with the Charity Director and Head of Development to respond to organisational opportunities and challenges, to create our annual business plan and to monitor risk, impact and financials.

We want to recruit this position now as we have undergone an important period of growth in responding to the rising need of mental health support in Wirral; we have grown significantly over the past 2 years and want to make sure that the organisation remains sustainable, responsive and high impact into the future. 

Essential duties:

• Key member of Open Door Senior Leadership Team, contributing to strategic planning, reporting and oversight
• Ensuring consistency, quality and impact of Open Door's key services
• Leading the Project Team, fostering a supportive culture across the organisation, where staff feel focused, valued and motivated
• Overseeing engagement, attendance and capacity across main project portfolio
• Overseeing the membership journey across the Charity

• Reporting regularly to Charity Director and the Board of Trustees
• Managing key stakeholder & partner relationships
• Setting project and team KPI’s, overseeing staff training and development and troubleshooting project problems
• Supporting service design and development
• Developing strong Impact Plans for each project so we understand what our projects are achieving and foster a learning culture
• Reviewing and maintaining key organisational policies
• Deal with high level organisational concerns or complaints and resolving these appropriately in line with organisational policies
• Overseeing ODC's Safeguarding approach
• Complete necessary training as part of role which may include courses necessary to effectively develop within role
• Supporting development of new initiatives, project improvements and organisational policies / procedures
• High level oversight and understanding of our new CRM system
• Attending relevant meetings regarding service delivery internally and with external partners
• Mitigating project risks
• Supporting Project Leads to create strong project reports

Candidate requirements:

• Essential (E) / Favourable (F)

• Able to build a good rapport with all members, volunteers and staff (E)
• Able to manage people, their performance and ensure compliance with organisational values (E)
• Must demonstrate compassion, empathy and a non-judgmental approach to all (E)
• Experience of working in a mental health service/ similar charity setting (E)
• Able to fully satisfy our core values: Fire, Human, Professional, Visionary (E)
• Excellent writing skills (E)
• Considerate and compliant of managing risks, safeguarding and regulations (E)
• Accountability, ownership and demonstratable problem solving skills and initiative is essential (E)
• Pass an enhanced DBS check (E)
• Experience of working in a leadership, service lead or project lead type of role (E)
• Able to work with Macintosh system (F)
• Understanding of CRM systems and managing / utilising data (F)
• Has a good knowledge of local area and local relevant services (F)

How to Apply

To apply please send CV and cover letter via the apply button.

Opportunity closes at 5pm on Friday 5th November 2021.

We are committed to having a diverse workforce and promote equality. We value and respect all differences in all people (seen and unseen) and we aspire to inclusive working experiences and an environment that reflects the communities we serve, where our people have equal access to opportunities, their voices are heard and they can contribute to our future. We actively encourage applications from BAME and LGBTQ+ candidates, those from lower socio-economic backgrounds, and those with a disability. If you will require any special provision as a result of any disability, should you be called for interview, please do let us know. Finally, please ensure that you have included your contact number and email address.

We look forward to hearing from you!

We are recruiting for a new role in our growing organisation. The Head of Services will be responsible for the operational management of all service delivery; ensuring quality and impact and producing service development and delivery plans with their direct reports.

The postholder works closely with the Chief Executive and Head of Finance & Resources as a member of the Senior Leadership Team, contributing to income generation and operational strategies. They will lead, manage, develop and monitor service managers and processes, staffing structures and robust quality improvement procedures, underpinning Age UK Merton’s continued sustainability and growth.

The postholder will oversee core service delivery functions, holding responsibility for developing and implementing policies and procedures. In addition, the Head of Services will hold relationships with funding and delivery partners, producing monitoring reports and evaluation to ensure sustainability and continuous improvement.

Key responsibilities

Strategy & Planning

• To assist the CEO and Board in formulating strategy for the future direction and development of Age UK Merton
• To work with clients, staff and stakeholders to identify the needs of older adults and identify new and existing services to improve health and wellbeing outcomes
• Support the CEO and Head of Finance & Resources with grant funding and contract bids by developing Project Initiation Documentation for review and implementation
• To develop new services based on identification of the needs of older adults using data, qualitative feedback and system knowledge
• To encourage and facilitate the involvement of older people in service development

Operational development & delivery

• Ensure appropriate risk management policies and processes are embedded throughout the charity and maintained within the Risk Register taking remedial action where necessary
• To ensure that all monitoring and evaluation requirements are completed accurately and promptly across the organisation, using the Charity’s secure database
• To ensure that Age UK Merton has complaint policies and procedures, including Equality, Diversity & Inclusion, Health and Safety, HR, Safeguarding, Risk and Complaints

People & relationships

• To performance manage and support the staff, both directly and through delegation, to ensure service delivery is of a high standard throughout the organisation
• To ensure that the relevant personnel policies and procedures are in place, regularly reviewed and followed, including regular supervision, support and appraisals
• To build partnerships, both formal and informal, and work with other organisations within the borough and its neighbours
• To develop and maintain knowledge of local services and keep in touch with new developments, particularly with respect to developments in health and social care provision
• To promote good practice in the recruitment, induction, training and supervision of volunteers

Monitoring & evaluation

• To define outcomes against which the quality of the organisation’s activities can be measured, including appropriate monitoring of contracts and services in conjunction with service managers
• To ensure delivery of the Charity’s obligations under its grant/contract/service agreements with funders.
• Prepare monitoring reports and information to support the CEO with reporting to funders and the Board of Trustees
• Supporting CEO to prepare the Annual Report

Operations

• Liaison with our contracted HR advisors, as required

• In conjunction with the CEO and Head of Finance & Resources, develop and update Age UK Merton’s operational policies and procedures in line with review dates and updates to relevant legislation
• Setting Health and Safety standards for staff and volunteers to follow on Age UK premises and in the community

Age UK Merton is committed to promoting equal opportunities in employment. We strongly value diversity, promote equality, and challenge discrimination. We encourage and welcome applications from people of diverse backgrounds and people with lived experience of disability.

Prospectus is pleased to be partnering with KEEN London, a charity who believes no child should miss out on the benefits of fun and physical activity. Their team of volunteer 'coaches' provide one-to-one support at free weekly activity sessions for disabled children (their 'athletes'). At an exciting time and with ambitious plans in place, they are looking to recruit a Head of Services to lead the roll out of their new strategy which will allow them to reach more of the children who need them the most.

As Head of Services, you will be responsible for overseeing the delivery of all KEEN London's services, and your role will be key in leading the charity's operational delivery during an exciting period of change and growth. Working collaboratively with the Board of Trustees, you will help chart a course for the charity which is sustainable, able to withstand internal and external challenges and poised for future growth. Finally, you'll be passionate about taking a child-centered approach to ensure young people's perspectives and experiences are at the heart of the charity's development.

To be considered, first and foremost, you will have significant experience of having led teams in the delivery of high-quality, frontline services for children with disabilities. Your people management experience will have equipped you with the ability to create an environment in which people are encouraged to do their best and are rewarded for doing so and at the same time, you'll be able to deal with challenging situations and conversations. You will be equally comfortable in contributing to the development of a strategy as you will in 'hands on' team management. With a deep understanding of and experience in behaviour management strategies, your understanding of the challenges faced by the families of disabled children and young people is essential to enable the charity to continue to meet the needs of those who are using their services.

KEEN London are passionate about what they do and the difference they can make to the lives and opportunities for disabled children and young people. If you share the same passion for making a difference and share their values of always being inclusive; compassionate and supportive; committed to high standards; trustworthy; respectful; accountable and fun, then please initially submit your CV in Word format - suitable candidates will then be contacted and asked to complete a supporting statement.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

Head of Volunteering

Salary: £69,911 to £77,982 plus an allowance of £1,639 and a further £5000 performance related bonus payment. You will receive £69,911 the band minimum. Progress to the band maximum of £77,261 will be via incremental progression

Location: Blended - between central London and away from the workplace as required.

London is the most exciting and diverse cities in the world and policing it is no easy task. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Working for the Met does not have to mean patrolling the streets. Just as important as our officers is our impressive team of professional Police Staff who provide the organisational capability to police London.

A key facet of the Met Direction is to mobilise the public and our partners to make London Safer and the hub of crime prevention and volunteering activity in the Met is London Safety Centre (LSC) which brings together our blue light and safety partners, and manages our vital Citizens in Policing volunteering family.

Your role will be to design, deliver and lead the Volunteering Strategy for the MPS, as part of the London Safety Centre. Our volunteering family is currently nearly 24,000 strong, and delivers essential services across our communities of London, to help keep people safe. We have committed to increasing the numbers of these incredible people to 42000 by 2025. Your role will be to attract, recruit, retain and provide professional development for our volunteers, ensuring that reflect the communities of London - specifically that 40% of our volunteers are from a Black, Asian or Multiple Ethnic Heritage background, and 50% identify as female. This is an extremely important leadership role within the London Safety Centre, which reports into the Commander responsible for Crime Prevention, Inclusion and Engagement for the MPS.

To apply, you will have proven experience as a senior leader and the successful delivery of medium sized projects against challenging targets. The. You will identify innovative, low cost and high impact approaches to enable large scale attraction and recruitment campaigns. This will involve knowledge of commissioning media products and identifying and delivering corporate sponsorship.

You will be able to work across teams and organisations to ensure collaborative delivery and build strong internal and external relationships, sharing our values of integrity, courage, compassion and professionalism. You will influence at senior levels, lead the communications functions for our Volunteering Strategy and represent the Met in negotiations and in the media.

When you join us, we will support your career ambitions with exceptional opportunities and you will be entitled to a wide range of benefits, including generous annual leave, flexible working, childcare and travel allowances, numerous staff networks and clubs, onsite facilities and a Civil Service pension.

Process

Please view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application. This can be found on the apply page.

Applications will be via a detailed CV, personal statement and online application form. Your personal statement should demonstrate your experience and suitability for the role. Shortlisted candidates will be invited for Interview.

Completed applications must be submitted by 27/10/2021.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer, the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

To apply for this role please click on the 'Apply' button.