369 Head of support services jobs
Lead transformation that changes lives.
Are you a strategic thinker who can bring people together to turn complex challenges into practical change?
Do you have the experience and influence to turn ambitious ideas into practical, sustainable transformation?
If so, this could be the opportunity for you.
At Together Trust, everything we do is about creating opportunities for the people we support to thrive. As we deliver our ambitiousfive-year strategy, we are looking for a talented Service Transformation & Innovation Lead to help turn our vision into reality.
This is a great opportunity for someone who enjoys strategic thinking, collaborative change and working across an organisation to connect services, people and ideas in ways that make a real difference.
You will work closely with senior leaders and colleagues across the Together Trust to translate strategy into action, align priorities and support transformation, innovation and partnership work.
Salary: £49,943 | Full Time | Permanent
Hybrid Working – Cheadle / home-based with travel across the Northwest (predominantly Manchester and Stockport area)
Interview Date: 23rd October 2026
About the role
As our Service Transformation & Innovation Lead, reporting directly to the Service Director, you will act as a key connector across services, strategic programmes and organisational priorities helping teams build momentum and embed meaningful, lasting change.
What you will be doing
- Shaping and leading improvement activity that helps deliver Together Trust’s five-year strategy and strengthens the way services work for the people we support
- Turning strategic ambitions into practical delivery plans that help colleagues move forward with clarity, confidence and shared purpose.
- Identifying opportunities to align projects, initiatives and change activity across services
- Supporting senior leaders to manage priorities, dependencies and organisational capacity
- Championing innovation, continuous improvement and the sharing of best practice
- Moving new ideas, sustainability priorities and emerging partnerships from early thinking into practical change that services can adopt and sustain
- Facilitating cross-service collaboration to strengthen outcomes and reduce duplication
- Providing insightful reporting, governance support and delivery assurance.
- Working in line with Trust safeguarding policy and practice
About you
You are someone who builds positive working relationships and enjoys bringing people together to solve complex challenges. You balance strategic ambition with operational realities and turn ideas into practical, sustainable solutions.
We would particularly welcome applications from candidates who can show experience, understanding or transferable skills in the following areas:
- Strategic delivery, transformation or service improvement across multiple teams or services
- Stakeholder engagement, influencing and building alignment without direct authority
- Turning organisational priorities into actionable plans and measurable outcomes
- Identifying connections, dependencies, risks and opportunities across complex programmes of work
- Facilitation and collaboration that help teams achieve shared objectives
- Using evidence and data to support planning, decision-making and evaluation
- Planning, organisation and communication
- Relevant professional experience, learning or qualifications that support you to succeed in the role (including degree-level education or equivalent relevant experience)
It would be great if you also have:
- Project Management qualifications such as PRINCE2, APM or AgilePM
- Change Management qualifications such as Prosci or APMG
- Experience within social care, education, health, charity or other regulated service environments
- Knowledge of programme management, portfolio delivery and benefits realisation approaches
- Experience supporting innovation, sustainability or partnership development
Why join Together Trust?
At Together Trust, you’ll be part of a charity with a clear purpose: helping people feel supported, included and able to thrive.
Benefits
- Annual Leave – 27 days plus 8 bank holidays, rising to 30 after 5 years and 33 after 10 years.
- Generous pension scheme and death in service benefit – up to 7% employer pension contributions and up to 6× basic salary.
- Occupational sick pay and enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform plus eligibility for Blue Light Card.
- Real Living Wage employer.
- Refer a Friend scheme.
- Training and development opportunities, including apprenticeships.
- Long service awards with cash gifts and extra holiday.
- Promotion of Wellbeing, including Mental Health First Aiders and free weekly yoga (in person/online).
- Access to our Employee Assistance Programme.
- Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.
You'll have the opportunity to:
- Shape the future direction of services across the Together Trust
- Lead meaningful transformation that positively impacts people's lives
- Work alongside compassionate, courageous, and collaborative colleagues
- Influence strategic decision-making at a senior level
- Be part of an organisation committed to innovation, learning and continuous improvement
- Enjoy a flexible hybrid working environment
Our commitment to inclusion
We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive.
We positively encourage applications from people with lived experience. If you need any reasonable adjustments throughout the recruitment process and employment journey we will work with you to understand what support would help.
Enhanced DBS check required (undertaken by Together Trust).
Ready to make an Impact?
If you are passionate about driving innovation, building partnerships and delivering meaningful change that improves outcomes for people and communities, we'd love to hear from you.
Apply today and help shape the future of Together Trust services
We reserve the right to close this advert early if a suitable candidate is identified.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Reporting to the CEO and working as part of the senior management team, you will have overall responsibility for fundraising income performance, the development and delivery of LLST’s fundraising strategy, and the successful delivery and growth of our events portfolio. This includes the London Legal Walk, our flagship mass-participation fundraising event.
The role will lead and develop a team of three to four (direct reports), build strong relationships with supporters, corporate partners, sponsors and other stakeholders, and use performance data, KPIs and return on investment to inform decision-making and future development.
We are looking for someone with significant experience of fundraising and income-generating events, a strong track record of meeting targets, and experience of developing fundraising strategies, and plans. You will also have experience of leading and developing staff, delivering complex events, and building effective external relationships.
The successful candidate will be confident operating at both a strategic and practical level, able to work collaboratively across a small organisation, and comfortable representing LLST externally and reporting to senior colleagues and Trustees.
Experience of the legal, access to justice or related charity sector, and experience of Salesforce, would be desirable but are not essential.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced business development leader to join Victim Support as Head of Business Development.
Reporting to the Assistant Director of Business Development and Fundraising, this role will provide day-to-day management of Victim Support's business development function, ensuring the team is equipped, supported and focused to deliver high-quality business development activity across the organisation.
Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
This role is home based (within England and Wales) with some national travel and overnight stays.
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- London Weighting: £2,800 London weighting (if applicable)
About the role:
You will manage and develop a team of Business Development Managers, Business Development Officers and a Business Development Coordinator, creating a high-performing culture that promotes accountability, continuous improvement and learning.
You will play a critical part in driving excellence in the quality of bids, tenders and proposals. You will oversee competitive tendering activity, strengthening bid processes (involving further integration of AI tools), embedding effective quality assurance arrangements and ensuring submissions are compelling, compliant, evidence-based and clearly demonstrate the impact of Victim Support's services.
Success in this role will also depend on the ability to build strong and productive relationships across the organisation. Working closely with operational leaders, finance, quality and performance, communications, policy and partnerships colleagues, you will ensure business development activity is informed by operational expertise and reflects organisational priorities.
This role is ideal for a collaborative and people-focused leader who combines strong business development expertise with a passion for developing teams, driving bid quality and delivering excellent cross-organisational working.
This role is home based (within England and Wales) with some national travel and overnight stays.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Closing Date: Monday 12th October 2026
Interviews: Wednesday 4th November 2026
The Centre Assistant will support the smooth running of the Smart Works Bristol service, creating a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.
The Centre Assistant will be the first point of contact clients and visitors will have with Smart Works, providing administrative, phone and booking support for clients across Bristol and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative and customer service skills, excellent communication and collaboration skills and a drive to ensure all women who visit us have the best possible experience.
In addition to reception and administrative duties, the Centre Assistant will have the opportunity to get involved in and support exciting and varied project depending on their individual interests and skillsets. This could involve working with our volunteers, supporting on events, or creating new comms or social media posts.
If you’re passionate about supporting women, then this is an ideal opportunity for you. The role will be based full-time at our new centre in Easton Business Centre, Bristol. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.
To apply, please submit a CV and answer the following questions via our portal by 9am on Monday 28th September 2026.
1.Why do you want to work for Smart Works Bristol? (max 200 words)
2.Based on your traits and skillsets, what impact do you think you could have in this role? (max 200 words)
3. Our clients can be nervous or lacking in confidence when they visit us. How would you help someone feel welcome and comfortable? (max 200 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose and scope
The role has key responsibility for all larger fundraising activities and corporate grants at Swindon Food Collective. This includes high-profile networking with large businesses, PLC's, and corporations, processing commercial grant applications, developing, nurturing, and managing key corporate partnerships and significantly increasing corporate fundraising activities (e.g., sponsorships, developing commercial fundraising pitches, securing commercial grants, and developing a commercial income pipeline).
This exciting role involves undertaking frequent travel to large corporations and businesses (including local, regional or national head office locations) and pitching for sponsorship / presenting significant fundraising opportunities to senior stakeholders. This role will work closely with the Senior Leadership Team and Chair of our Fundraising Committee (Trustee).
Key responsibilities
Lead Corporate Grant Fundraising. Secure Funding Opportunities from Trusts and Foundations
· Develop a new corporate grant funding pipeline, building a database of corporate grant funding opportunities that ultimately helps to recure new revenue.
· Lead, prepare and write new compelling corporate grant applications to secure new funds from Foundations, Trusts, Corporations, etc., track and report organisational progress.
· Ensure timely and high-quality funder reporting and relationship management, developing lasting opportunities with funders.
· Capture and record impact evidence from new funding opportunities to strengthen charity impact reporting and data collection.
Developing New Corporate Partnerships and Sponsorship
· Identify, cultivate and secure new corporate partnerships and sponsorships to attract new revenue into the charity to help support and fund either on-going operational expenditure or crisis support packages.
· Design a corporate partnership package (including defining partner benefits, a corporate presentation pitch to senior board members of prospective funders, and a set of simplified funding options for new partners.
· Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship, supporting ongoing partnership engagement.
· Produce compelling cases for support and pitch materials tailored to different audiences
Philanthropy, Major Donors and Relationship Fundraising
· Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals).
· Establish new relationships with relevant stakeholders to encourage legacy donations (e.g., gifts in wills, giving in memory, etc.) providing relevant appreciation support and messaging.
· Support and grow corporate philanthropy opportunities to raise funds for charity projects.
Digital, Fundraising Platforms and Planning
· Build a balanced digital-led fundraising income mix (e.g., corporate, philanthropy, trusts, and community), as well as establishing and managing all digital fundraising platforms on behalf of Swindon Food Collective (e.g., Charities Aid Foundation, Crowdfunder, Fundraise Up, GoFundMe, JustGiving, WhyDonate, EasyFundraising, Spacehive, GiveTap, etc.)
· Develop and deliver an 18-month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee.
Performance Management, Systems and Compliance
· Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board.
· Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality.
· Ensure fundraising activity aligns with relevant fundraising standards and ethical practice.
· Awareness of Fundraising Regulator and accreditation process.
General
· Team player and an active supporter of Swindon Food Collective values and culture.
· Ability to work flexibly and creatively, being innovative and supporting new initiatives.
· Happy to assist when appropriate to support other areas of the organisation ad hoc such as occasional support with events, public functions, and team training (as appropriate).
Person specification
Essential
· Proven track record of corporate fundraising and understanding of corporate grant applications and process, highlight previous successes and the potential for Swindon Food Collective.
· Demonstratable experience delivering previous significant income growth for charities through fundraising, partnerships or business development.
· Experience developing and implementing an income generation strategy across multiple streams (e.g., corporate, trusts, major donors, individual giving).
· Familiarity with the majority of Digital Charitable Platforms and demonstratable previous successes.
· Commercial acumen: confident with budgets, forecasting, KPIs and ROI monitoring.
· Experience acquiring funding via Charitable and Corporate Foundations
· Strong relationship-building and influencing skills with senior stakeholders.
· Excellent written skills (cases for support, bids, grants, proposals, reports).
· Ability to work at pace in a small charity and be both strategic and hands-on.
· High integrity and commitment to ethical fundraising and data protection.
Desirable
· Experience of significant corporate funding raising gather from charities involved with addressing food poverty, social welfare or a comparable community-based charity environment.
· Experience presenting to Trustee Boards and Sub-Committees and working effectively with trustees.
Key performance indicators (KPIs)
· Income: delivery of phased substantial new corporate income over a 24-month timeline. Generation and management of corporate prospects and on-going presentation of corporate propositions to secure new commercial funding and sponsorships.
· Pipeline health: value, stage progression, conversion rate and stewardship actions completed.
· Diversification: growth across multiple funding streams and clients to reduced dependency on any single source.
· Quality: strong donor retention/renewal and positive stakeholder feedback.
· Governance: timely reporting and full compliance with GDPR and fundraising standards.
Thank you for your interest and consideration in applying for this position. If you want a challenge and to help keep a vital foodbank service in Swindon financially viable, this is the job for you!!
The client requests no contact from agencies or media sales.
Role Context
Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.
Role Purpose
You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.
You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.
This role will work with a small but intensive caseload (max 15 cases) to focus on:
· Get people home: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.
· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.
· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.
Main responsibilities:
· To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.
· To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.
· To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short-term changes in schedule.
· To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.
· To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.
· Identify when people need referrals to secondary services and make appropriate referrals.
· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.
· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).
· Build relationships with key professionals to ensure individuals achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).
· Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.
· Support the development of a supportive and productive referral route into and out of the service.
· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
St Joseph’s Hospice – a leading East London hospice providing compassionate care and support to people with life-limiting illness, their families and carers – is seeking an Interim Head of Supportive Care.
This is an exciting opportunity to lead and transform a diverse portfolio of supportive care services, ensuring that people living with life-limiting illness, and those important to them, receive outstanding, person-centred support that enables them to live well until the end of life.
About the Role
As a key member of the Hospice leadership team, you will lead the development and delivery of our supportive care strategy in line with the Hospice Strategy 2026–2031. You will drive service transformation, develop innovative models of care, strengthen community partnerships, expand volunteer-led services, reduce health inequalities and improve outcomes for patients, families and carers.
You will work collaboratively across the Hospice, the North East London Integrated Care System, voluntary sector partners and local communities to ensure our services remain accessible, responsive and sustainable.
A significant aspect of the role is leading engagement with diverse communities, increasing awareness of hospice services, developing strategic partnerships and supporting the ambitions of compassionate communities across East London.
The post holder will also act as the Hospice's Designated Safeguarding Lead for Adults and Children, providing organisational leadership and assurance on safeguarding practice and governance.
About You
We are looking for an experienced senior leader who can demonstrate:
- Professional registration within a health or social care profession.
- Significant senior leadership experience within palliative care, community health, supportive care or social care services.
- Experience of leading large multidisciplinary teams and complex services.
- Strong strategic planning, operational management and service transformation skills.
- Experience of partnership working across health, social care, community and voluntary sector organisations.
- A strong understanding of safeguarding legislation, governance, quality improvement and regulatory requirements.
- Experience of budget management, workforce planning and service development.
- Excellent communication, influencing and stakeholder engagement skills.
- A commitment to inclusion, reducing health inequalities and improving access to care for underserved communities.
- A leadership style that reflects the values of compassion, advocacy, justice, quality and respect for human dignity.
About St Joseph's Hospice
Founded in 1905 by the Sisters of Charity, St Joseph's Hospice provides specialist palliative and end-of-life care for the diverse communities of East London. We are committed to delivering outstanding care and creating a culture where patients, families, volunteers and staff feel valued, supported and empowered.
Our mission is to help people live as fully as possible, for as long as possible, when facing life-limiting illness.
Why Join Us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket loan
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
Closing date: 30 September 2026.
Interview date: 8 or 9 October 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
The South London Centre Manager will have overall responsibility for the day-to-day management, smooth running and development of the South London centre and Smart Works service in Croydon.
They will oversee the delivery of a high-quality Smart Works service, to include managing centre operations, leading and supporting the volunteer community, and building strong relationships with local partners and stakeholders, to ensure that Smart Works is well-embedded in the South London community.
The Centre Manager will be a highly organised and proactive individual who enjoys making things happen. They will be equally comfortable managing the practical running of a busy public-facing centre, supporting clients and volunteers, representing Smart Works externally and identifying opportunities to grow the service.
They will be a natural relationship builder who is able to create a vibrant, friendly and inclusive environment where everyone feels welcome.
The role would be based in the South London centre, and there will be occasional evening and weekend work for which staff are awarded TOIL. There will also be an expectation that this role may need to visit other Smart Works London centres or travel for outreach events and activities throughout the city.
How to Apply
Please submit a CV and a cover letter which answers the following questions by 29th September at 5pm. Your application should be addressed to Fiona Hollow, Head of London Service Delivery
- Why do you want to work for Smart Works? (Max 250 words)
- How will you create a positive atmosphere and environment for clients, volunteers and staff members in our South London centre? (Max 250 words)
- Tell us about a time you have worked effectively in a team to solve a problem. (Max 250 words)
1st round interviews will take place on Monday 5th October and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.2nd round interviews will take place on Friday 9th October and will be in person in Croydon.
If you require any reasonable adjustments or alterations for the application and recruitmentprocesses, please reach out to us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
- Confidently support Frontline through a period of growth and structural change
- Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
- Maintain Executive oversight of Frontline’s finances, working with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
- Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
- Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
- Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
- Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
- Support Frontline teams to work collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
- Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.
People and Culture:
- Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
- Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
- Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
- Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.
Finance and Governance:
- Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
- Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.
Charity Quality and Efficiency:
- Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
- Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity.
You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).
Contract
This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
January 2027 (or as otherwise agreed)
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home.
Location
The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London.
Salary
£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.
Annual leave
This is the full-time staff entitlement and will be pro-rated for part-time staff.
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 28th September 2026.
Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced Registered Manager to lead Trevi’s Jasmine Mother and Child Residential Family Centre, supporting women and children to build safer, more stable futures.
Salary: £46,123 to £52,223 per annum, dependent on qualifications and experience
Relocation Package: is available for the right candidate
Location: Central Plymouth
Hours: 37.5 hours per week, with flexible start and finish times, occasional home working and participation in an on-call rota
Contract: Permanent
About the role
Jasmine Mother and Child Family Residential Centre is Trevi’s specialist residential service supporting women during pregnancy and mothers living with their children while addressing substance use, trauma, mental health needs and wider family pressures.
As Registered Manager, you will lead the day-to-day delivery of this seven-bed residential family service, ensuring a safe, nurturing and trauma-responsive environment for women, children and staff.
Working alongside the Head of Service, you will lead and develop a multidisciplinary team, maintain high standards of care and ensure the service meets Ofsted requirements and all relevant regulatory and safeguarding standards.
Key responsibilities include:
· Leading, supporting and developing the staff team
· Ensuring the safe and effective day-to-day running of the service
· Maintaining compliance with Ofsted requirements and relevant legislation
· Overseeing safeguarding, risk management and quality assurance
· Developing positive relationships with women, children and professionals
· Ensuring individual care and support plans uphold families’ dignity, privacy and safety
· Monitoring budgets, resources, staffing and service performance
· Supporting continuous service development and improvement
· Participating in the on-call rota, including scheduled weekends
Trevi will provide support with the Ofsted registration and interview process.
About you
You will bring strong leadership experience within residential childcare alongside a sound understanding of Ofsted requirements, safeguarding and regulatory standards.
You must have:
· A minimum of two years’ residential childcare experience within the last five years, including at least one year in a supervisory capacity
· An NVQ Level 5 Diploma in Leadership and Management for Residential Childcare, be working towards it or be prepared to work towards it within six months of appointment, or Social Work England registration
· Experience of managing and developing an effective team
· Experience of working with women and children
· A strong understanding of safeguarding, risk assessment and person-centred support
· Knowledge of trauma-informed practice
· Excellent communication, organisational and leadership skills
You will be compassionate, professional and non-judgemental, with the confidence to lead within a complex regulated service.
About Trevi
Trevi is an award-winning women’s charity that has supported women in Plymouth for more than 30 years.
Through residential centres, a women’s centre and outreach programmes, Trevi provides specialist, gender-specific support to women experiencing some of life’s toughest challenges, helping them move from crisis towards safety, stability and independence.
Benefits include 25 days’ holiday plus bank holidays, a day off for your birthday, enhanced sick pay, pension contributions, an Employee Assistance Programme, extensive learning and development opportunities and access to the Blue Light Card.
This role is open to women only under Schedule 9, Part 1 of the Equality Act 2010.
Employment is subject to an Enhanced DBS check, the cost of which will be reimbursed by Trevi. Applicants must already have the right to work in the UK as visa sponsorship is not available for this role.
Closing date is 30th September 2026 at mid-day.
Other roles you may have experience of could include:
Residential Registered Manager, Children’s Registered Manager, Residential Childcare Manager, Residential Services Manager, Deputy Registered Manager, Children and Families Manager.
The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
*This role includes sleep-in shifts as part of the rota at Cecil Court, which are paid at an additional rate on top of your salary.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 4th October at midnight
Interview date: Tuesday 13th, Wednesday 14th and Friday 16th October at SHP Head Office in Kings Cross
Please note there will be a second stage interview in service for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an ambitious Head of Community Research & Impact to join our senior management team and lead one of our core service areas.
Community-led research sits at the heart of how High Trees works. Our approach aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. Over recent years we have built a strong foundation for this work and developed two flagship community research partnerships — the Lambeth Peer Action Collective and the Lambeth Community Research Network. We are now looking for someone to significantly expand this work: building local evidence of community need, working with communities to identify solutions and appropriate responses to local challenges, and advocating for change to policy and practice where needed.
This is a broad and varied leadership role. Alongside our direct research programmes, you will lead the development of infrastructure around community-led research in Lambeth, so that voluntary and community sector (VCS) organisations can access the training, resources and networks they need to design and deliver their own research. You will also lead our Monitoring, Evaluation and Learning and Communications functions, ensuring the impact of everything we do is understood, evidenced and communicated well.
As part of High Trees’ senior management team, the Head of Community Research & Impact will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees — keeping our practice responsive, collaborative and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for nearly 30 years. We deliver community action, employment, education, youth services and community research, working in partnership with local people and local organisations to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Research & Impact, you will:
- Lead and inspire our Research & Impact team to deliver high-quality, community-led research that drives change.
- Shape and deliver High Trees’ strategic vision for community-led research, championing collaborative research practice across Lambeth.
- Take the lead on designing new research programmes, support with sourcing the funding to run them, and ensuring projects are completed to a high standard with high-quality outputs.
- Grow the infrastructure for community-led research locally, including through the Lambeth Community Research Network and the Lambeth Peer Action Collective.
- Support VCS organisations with community research training, resources and capacity building support.
- Lead and embed Monitoring, Evaluation and Learning (MEL) and Communications across High Trees and our partnership work.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant professional experience in research and/or community settings, with a track record of leading research projects.
- Experience of qualitative and mixed methods research and a working knowledge of participatory research approaches.
- A proven track record of leading teams and managing multiple projects and programmes at once.
- The ability to build trust and long-lasting relationships across community, academic, public sector and voluntary sector organisations.
- A strategic mindset, balancing day-to-day delivery with long-term vision.
- A solid understanding of the context in which High Trees delivers its work
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will help set the standard for community-led research and system change, creating tools, resources and practices that benefit the wider sector — and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
West London Mind is looking for an experienced and compassionate Lead MHST Supervisor to join our long-standing Mental Health Support Team (MHST).
You will provide senior clinical supervision and line management to a team of Education Mental Health Practitioners (EMHPs), Child Wellbeing Practitioners (CWPs), Schools Mental Health Practitioners (SMHPs) and trainee/newly qualified supervisors. You will facilitate group supervision of supervisors as well as the wider MHST team.
Working closely with schools across Hammersmith & Fulham, you will help ensure our service is safe, effective and responsive to the needs of children and young people. Alongside your leadership and supervision responsibilities, you will maintain a small caseload and deliver evidence-based CBT interventions, including group and 1:1 work.
This is an opportunity to play a key role in developing our MHST, supporting practitioners to deliver high-quality interventions and helping us reach children and young people who may face additional barriers to accessing mental health support.
What you’ll be doing
You will:
- Work directly with the Clinical Lead to provide clinical supervision, case management and line management to practitioners and supervisors.
- Act as the senior supervisor within the MHST, overseeing a group of supervisors, working closely with the Clinical Lead and Head of Mental Health Support and Inclusion.
- Support high-quality, evidence-based delivery of CBT interventions within schools.
- Monitor clinical quality, safeguarding, risk and outcomes across the team.
- Hold a small caseload, including more complex cases, deliver 1:1 and group interventions and oversee the delivery of team projects.
- Support the development of workshops, resources and interventions for children, young people, families and school staff.
- Work collaboratively with schools and colleagues to develop and expand the service.
- Take part in the Duty Manager rota and support staff to manage clinical risk effectively.
- Contribute to training, reflective practice and continuous professional development.
About you
We’re looking for an experienced children and young people’s mental health professional who is passionate about developing others and improving outcomes for young people.
You will have:
- A relevant professional qualification and registration, such as EMHP, CWP, SWP
- A PG Certificate in Supervision for Children and Young People’s Mental Health, or equivalent supervisory qualification.
- At least 3 years’ experience working in children and young people’s mental health.
- At least 2 years’ experience supervising and case-managing practitioners, including line management experience.
- At least two years’ experience of delivering evidence-based CBT interventions to children and young people, in line with CYP psychological training supervision.
- Knowledge and experience of the MHST model and CBT manualised approach.
- Experience of managing clinical risk and safeguarding within a child and young people’s setting.
- Excellent communication, organisation and relationship-building skills.
- A commitment to equality, diversity and delivering culturally appropriate support.
You must be registered with the relevant UK professional body, such as BPS, BABCP, HCPC, UKCP, NMC or BACP, as appropriate to your profession.
Why join West London Mind?
At West London Mind, we believe every young person should have access to the mental health support they need. As one of a small number of third-sector providers of MHSTs, we are proud to work closely with schools and communities to make a meaningful difference.
You’ll join a supportive and experienced team where your clinical expertise, leadership and ideas will be valued. You’ll also have opportunities for supervision, training and ongoing professional development.
If you are an experienced mental health professional who enjoys supporting and developing others, working collaboratively with schools and delivering high-quality interventions, we’d love to hear from you.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
The Queen Elizabeth Trust is a new, ambitious UK-wide independent charity established to deliver a lasting legacy to the extraordinary life of service of Her late Majesty Queen Elizabeth. Inspired by Queen Elizabeth's belief that "everyone is our neighbour", the Trust works hand in hand with communities to restore and sustain the buildings, green spaces and shared places that bring people together across generations and from all walks of life. Through funding, strategic partnerships and targeted support, the Trust will help create safe, inclusive and vibrant places that thrive long into the future.
Backed by an initial £40 million UK Government endowment, the Trust will act as a catalyst for change, investing not only in physical regeneration but also in the people, skills and activities that enable communities to flourish. Working with partners who bring deep local knowledge and expertise, the Trust is committed to ensuring that opportunities reach communities across the UK, particularly those that have historically faced barriers to accessing major funding programmes.
Working closely with the CEO, the Head of Community Investment will design and lead the Trust’s funding strategy, building a strong pipeline of opportunities, shaping innovative funding packages, securing co-investment, and managing a portfolio of high impact community projects across the UK. Combining strategic leadership with hands on delivery, you will play a pivotal role in creating the Trust’s approach, processes and partnerships from the ground up.
We are seeking an experienced grant-maker, social investor or funding leader with a deep understanding of community organisations and the role they play in building social cohesion. You will bring a strong track record of assessing investments, developing partnerships, influencing diverse stakeholders and managing complex funding arrangements. Equally important is your approach: entrepreneurial, collaborative and impact-driven, with the ability to thrive in ambiguity, build trusted relationships and move effortlessly between strategy and execution in a dynamic start-up environment.
Please visit the Attenti website to read the appointment brief for more information and details on how to apply. For an informal and confidential discussion, after having read the appointment brief, please contact our advising consultants Anita Denton or David Fielding at Attenti.
Closing date for applications – 5th October 2026
Working with communities to restore and sustain shared spaces



