Head Of Support Services Jobs

Prospectus is delighted to be partnering with an inspirational charity, in the recruitment for an Interim Head of Health Services. This position is offered as a six-month contract (with the opportunity of extending), full-time or part-time opportunity, with remote work available in which you can be based anywhere within the UK. Please note, there may be occasional travel required to the different services up to a couple of times a month. The advertised salary banding includes London weighting.

As the Interim Head of Health Services, your role will entail collaborating with both internal and external stakeholders to guarantee the appropriate delivery of services, adherence / compliance to contracts within England's relevant services, and assistance in the transition of services to new providers. Additionally, you will assume full financial accountability for the services under your purview. During a period of transition and retrenchment as the charity refines its areas of delivery, your role will involve providing leadership, direction, and motivation to various services. You will lead the planning and quality monitoring of these services, evaluate their effectiveness of delivery, and ensure robust reporting on key performance indicators (KPIs). Additionally, you will manage essential relationships with the NHS, public sector, third sector, and other pertinent stakeholders to guarantee the effective delivery of contracts, commitments, and redeployments to new services (including TUPE).

To excel in this position, you should have a proven track record in leading, managing, and inspiring both staff and volunteers across diverse service delivery areas. Your experience should encompass effectively managing services, involving service users in their development, and establishing partnerships while negotiating contract terms. You should be skilled of using project management skills to maintain transparency and accountability of work projects. Proficiency in budget management across various portfolios to ensure adherence to financial allocations is essential. Additionally, you should demonstrate a commitment to inclusivity and sensitivity to the diverse needs of stakeholders. Your skill set should include the ability to foster relationships conducive to transitioning contracts to new work providers and ensuring stakeholder engagement throughout the delivery process. You should have experience of building internal relationships with corporate services to facilitate the best outcomes for staff, volunteers, and service users. Knowledge of public sector commissioning within the UK is desirable but not essential.  

We are reviewing and submitting applications on a rolling basis, so please apply ASAP.

To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.

Job Title: Head of Children, Young People and Families
Salary: SP 50 (£48,921 per annum)
Responsible to: BVSC Programmes Director
Location: Working hours divided between BVSC Offices and home address, as agreed by   BVSC.
Hours of work: Full time 35 hours per week
Contract: Permanent

Head of Children, Young People and Families

Children, Young People and Families at BVSC 

BVSC has a long history of providing infrastructure and employment support around  children, young people and families in Birmingham. It is our intention to grow our offer for Children, Young People and Families at BVSC. Amongst other activity, the larger projects that we are involved in are: 

- ‘Early Help’ activity that covers all of Birmingham. Early help is the total support that improves a family’s resilience and outcomes or  reduces the likelihood of a problem getting worse.

- Delivery of the ‘Dream Team’ Bed Poverty Pilot, improving physical, mental, educational, social & economic outcomes by supporting children and families to have access to appropriate sleeping arrangements.

- Mobilisation of the ‘Multi-Bank’, a community donations hubs where companies can donate a wide range of surplus products to support individuals and families facing challenging circumstances. An anti-poverty initiative: it's an antipollution solution, preventing landfill, repurposing goods, and helping to create a circular economy.

The role

BVSC’s Children, Young people and Families team participates in extensive partnership work with voluntary and statutory sector partners. Together we are transforming the way Birmingham supports children, young people and families to help them lived more fulfilled lives.

The Coronavirus pandemic led to an increase in demand for Children, Young People and Families provision, and BVSC require an overall lead to focus on the continued development and delivery of our offer.

We are looking for candidates who can demonstrate complex programme management and systems leadership experience, an understanding of the challenges faced by children, young people and families, and the support mechanisms needed to assist them, as well as a proven track record in building and maintaining partnerships across the private, statutory, and voluntary sector.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. 

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted. A Basic DBS will be conducted with the successful applicant to this role.

Closing date for applications – Wednesday 8th May 2024 at 10am.

Interviews to take place – Monday 20th May at Birmingham Voluntary Service Council Latham House, 33-34 Paradise Street, Birmingham B1 2AJ.

To apply for this role, we invite you to submit a current CV, a covering letter, and a completed equal opportunities monitoring form. The covering letter should detail examples of your relevant skills and experience that match the requirements of the job and illustrate why you are the best candidate for the role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

Join our team as Head of Member Acquisition and Engagement, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting new role, you will identify, develop, promote and evaluate programmes and initiatives to attract and retain members.

Job Title: Head of Member Acquisition and Engagement
Reports To: Associate Director: Partnerships
Salary: £40,000- £44,000 FTE (pro-rata based on hours) depending on experience
Contract: Part-time, permanent. We are open to discussing flexible working options.
Hours: 21 hours per week (0.6 FTE).
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office. We have a central London office and this role does require some office attendance to support the membership function. While this role is considered as office-based, we are happy to discuss hybrid-working options.
Start date: 1st July 2024, subject to any notice period.
Deadline: Applications will close on 7th May 2024. A task and competency based interview will take place over two rounds. First round interviews to take place on 13th and 14th May 2024. Second round interviews to take place on 21st and 22nd May 2024.
Application: Please apply by uploading your CV and cover letter. Please use our guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.

The Organisation

The Chartered College of Teaching is a a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher accreditation
• teacher CPD
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches nearly 50,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown which have since been cited in educational reports and academic papers; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2022 we celebrated the graduation of over 246 teachers from our Chartered Teacher and Chartered Teacher (Leadership) pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered programmes and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members and those engaged with our CPD pathways, publications and research activity.

Requirements

We are looking to recruit a Head of Member Acquisition and Engagement on a part-time contract. This is an exciting new role that will play a key part in our continued growth and will make a real impact on the teaching profession; we are looking for someone who believes in our mission and the work we do.

Working closely with the Deputy Chief Executive, Associate Director: Partnerships and the Marketing and Communications Manager, the Head of Member Acquisition and Engagement will take a lead on activity related to attracting and retaining our individual teacher members, including developing, rolling out and evaluating recruitment and retention programmes, initiatives and campaigns for current and prospective members. The successful candidate will be confident using data to inform decision-making and monitor progress towards membership growth targets and have the ability to work well independently and within a team.

Reasons why this role could be great for you:

• You will have the opportunity to drive membership growth through new programmes, initiatives and campaign, informed by data
• You will work collaboratively with many of the team across the charity, including as a member of our senior management team 
• You will help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward.

Main area of work

The majority of your time will be spent developing, implementing and evaluating strategies to secure individual membership growth, including through retaining current members and attracting new members.

The role is ideal for someone who enjoys building relationships externally and working with a range of colleagues across the organisation. You’ll be an expert on our products and services, and you’ll use our CRM system and other data sources to understand membership trends, challenges and opportunities.

You will ensure the Chartered College of Teaching is responsive to the needs of the sector, making sure that we understand our members and ensuring that every member gets maximum value from engagement with our products and services.

Additional areas of work

• Working closely with the Marketing and Communications Manager, planning recruitment campaigns and strategising content and resources for membership initiatives
• With the Associate Director: Partnerships, ensuring join-up between group membership sales and individual member sales
• Promoting and representing the Chartered College to potential members at events
• Working with the Membership Manager to ensure a seamless experience for members from their first interaction with us
• Recording, presenting, formatting and analysing data in a variety of ways to report to colleagues and stakeholders, including against KPIs.
• Performing other activities as and when required to support the wider team to achieve the charity’s goals.

Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.

You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our vision and truly passionate about membership growth and supporting teachers. Systems you would be using include Salesforce, DotDigital, Google Workspace, Zoom, Submittable and Slack.

Experience and skills:

• Experience in a sales or business development role (essential), with experience of membership or subscription sales highly desirable
• Experience working in the education sector (highly desirable)
• Experience of developing, delivering and evaluating sales initiatives and campaigns (essential)
• Strong Excel and data analysis skills (essential)
• Experience of Salesforce or other CRM systems (essential)
• Excellent written and oral communication skills (desirable)

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:

• Flexible working: responsive management, flexible hours, hybrid or fully remote working
• Professional development, including formal and informal training and support
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan

Diversity and inclusion at the Chartered College

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values
• Maintaining an annual EDI action plan - led by the internal team

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process

If you require any adjustments in order to proceed with an application please make a request,

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). You can also download the application pack here.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK

We are an employer committed to the safeguarding of children and young people.

The purpose of this role is to engage, cultivate and secure support from major gifts, grants, legacies and partnerships across Essex and Hertfordshire which will help shape, deliver and protect our vital life-changing service for the future. In particular it will focus on enabling the vision of EHAAT’s innovative Centre for Excellence.

This is an exciting time at EHAAT. Over the past two years, a strategy has been devised and initiated to develop major giving as a new stream of funding for the charity. As we enter the next phase of the strategy, this role presents a unique opportunity to build on the initial success of this programme and shape its future, alongside a committed and growing Development Board and a dedicated team, and with the support of the trustees and executive team. At the same time, we are bringing together for the first time other important areas of our fundraising, including legacies, trusts and foundations, and corporate partnership under the leadership of the Head of Philanthropy & Partnerships to build a strong and focused team delivering across philanthropic giving for the charity.

The successful candidate will have a proven track record of working with senior level prospects and givers in a charitable context, as well as experience across other areas including legacies, trusts and foundations and corporate fundraising. A genuine team player, they will demonstrate strategic thinking, creativity and leadership, to inspire and motivate key individuals and to build strong, long-lasting relationships with the charity. In addition, they will have management experience to unite, develop and lead the team to achieve challenging targets and deliver long term philanthropic goals.

We are offering an exciting opportunity to work in close collaboration with the CEO, Chairman, trustees, senior volunteers and clinical teams to play a vital role in delivering compelling projects that will have life changing impact.

Key Responsibilities

• Lead and develop the strategy to build philanthropic giving at EHAAT in consultation with the CEO, Executive Team, Trustees and Development Board, to support the charity’s objectives and long term aims.
• Deliver a fundraising plan across the Philanthropy & Partnerships team, including major giving, legacies, trusts and foundations and corporate partnerships, to achieve agreed strategic objectives.
• Provide excellent executive support and guidance to the Development Board and the Chair, and take a leading role in building the Board further by identifying and recruiting to its membership and the wider pool of Ambassadors.
• Ensure philanthropic giving to the charity is strengthened through in-depth research, compelling proposals, wellcrafted approaches for gifts and excellent stewardship.
• Deliver regular activity and income reports and participate in the budgeting and forecasting of income in this area.
• Lead and support the Philanthropy & Partnerships team, enabling team members to fulfil their potential and meet agreed objectives through collaborative and shared working.
• Work across the charity to collaboratively create exciting and impactful propositions for funding, impact reports, and stewardship opportunities, in particular relating to the Centre for Excellence.
• Implement and regularly review an effective gift policy and undertake all necessary due diligence prior to accepting gifts, ensuring donations and grants are correctly allocated and used, and conditions met.
• Develop and maintain a detailed knowledge of EHAAT's current work and future strategic plans.
• Identify potential relationships and opportunities across the fundraising team, recognising where there is overlap.
• Act as a source of expertise in major gift fundraising for the charity, advising trustees, development board and executive team on managing key philanthropic relationships and partnerships.

Job Description

The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.

This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.

This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.

This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.

This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.

The post holder will:

• Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
• Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
• Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
• Undertake casework and provide expert advice for the team on all aspects of Advice
• Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
• Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
• Lead on insights work relating to retention, wellbeing and support
• Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
• Support elected officers to deliver on campaigning priorities
• Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
• Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
• Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.

Key Areas

• Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
• Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
• Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
• Develop succession plans and identify training and development opportunities within the team
• Be accountable for the quality of outputs of the team
• Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
• Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
• To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
• Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.

Strategic Development

• Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
• Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
• Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
• Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
• Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.

Monitoring and Evaluation

• Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
• Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
• Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
• Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
• Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
• Prepare materials to apply for any relevant quality mark accreditations for the service.

Budget and Financial Management

• Manage a budget relating to Advocacy and Policy including any restricted funds.
• Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
• Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
• Review and provide narrative for scrutiny at monthly management meetings with the Finance Team

Stakeholder management

• Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
• Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
• Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
• Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
• Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.

Personal Specification

Essential Experience

• Line management experience
• Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
• Experience of leading a multi-functional team
• Experience of mentoring coaching staff/elected officers
• Experience of developing operational policies and procedures
• Experience of budget management, project management, and operational management
• Experience of working with a range of stakeholders and partnership working or strategic networking

Essential Skills and Abilities

• Ability to work with and lead a high performing team
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
• IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
• Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
• Ability to write strategies and be able to effectively communicate vision and mission
• Ability to stay focused and efficient in the face on changing priorities
• Track record of successfully developing and implementing projects and operational change
• Able to draft policies and procures with an eye for detail and accuracy

Essential Knowledge

• Awareness of current issues within the higher education sector
• Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
• Knowledge of relevant health and safety legislation
• Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
• Knowledge of providing 121 support

Education/Training

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.

Personal Attributes and other requirements

• Able to travel within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary.
• Works well in a team with a flexible approach to work
• Be eligible for a DBS check if needed
• A commitment to the principles and practices of equality and diversity
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of GSU.

Desirable other requirements

• Visionary, creative, and innovative strategist
• A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
• Empowering, authentic leader with high levels of emotional intelligence

This is an exciting opportunity to be part of and help shape a new DHSC funded project - Early Support Hubs - providing innovative ways to support Young People’s (11 – 25 years) Mental Health and Wellbeing across the borough of Hackney.

This Early Intervention approach will enable young people to access support in a timely way within their own community and we will work collaboratively with the Hackney Super Youth Hub enabling a one stop shop experience for local young people.

We are looking for passionate and motivated Therapeutic Youth Workers who are committed to supporting positive change for local young people to join our team.

Main Responsibilities:

· Undertake 1:1, group, detached and outreach work with young people

· Provide one-to-one key-working up to 12 sessions, combining youth work values and principles with a therapeutic, trauma-informed approach to help address a wide range of issues that may impact on young people’s mental health and wellbeing e.g. housing, employment, physical health, education, finances and relationships.

· Use a supportive, young person-centred approach. e.g. explaining what services are and what they do, ensuring information is accurate and up-to-date, filling out forms together, making personal introductions, accompanying young people to initial meetings/sessions, being with them during phone calls etc.  

· To work with the Hackney Super Youth Hub, to support young people and liaise with appropriate professionals in the network.

· To maintain confidential, up to date and accurate records of all sessions and plans.

· Be an advocate for young people, supporting colleagues to understand adolescence, and how to engage with young people, particularly with concerns around:

o mental health and wellbeing of children and young people.

o Supporting vulnerable groups who would not otherwise receive support (levelling-up).

o Improving children and young people’s engagement with EET.

Main Requirements (for details check the job description and person specification):

· QCF Level 3 Diploma in Youth work or equivalent and have experience of youth work in a youth work setting

· Experience of working with young people, delivering therapeutic groups and/or 1 to 1 interventions in a youth work or similar setting.

· To have an active interest in working with those affected by mental health issues and recognise the impact this has on their life.

· Experience of building positive, impactful relationships with young people responding to their needs

· Excellent, up to date knowledge and understanding of safeguarding needs and risks young people may face.

· Experienced in working as part of a safeguarding team around a child, i.e. Childrens services, education, CAMHS, etc

· Experience of working in with an outreach role, in the community and school settings.

· Confident working well independently as well as in a team setting.

· Ability to use own initiative and be able to respond to change as part of a pilot initiative.

· Computer literacy including Microsoft Office suite (incl. Outlook and Word), with ability to accurately input sensitive data electronically

· Be committed to equal opportunities and Equality, Diversity and Inclusion in all that you do. Have experience of and active interest in working with people from a wide range of backgrounds.

· Be committed to and comply with Family Action’s Equality, Diversity and Inclusion and Safeguarding policies, including Child Protection.

· Willing and able to work flexibly including ‘twilight’ (3 – 7pm), evening (up to 10pm) and weekend hours.  

· Ability to align with and support Family Action’s mission and values.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

Benefits:

- an annual paid leave entitlement that commences at 25 working days pro-rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.

- up to 6% matched-pension contributions.

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.

- enhanced paid sick leave and paid family leave provisions;

- eye care and winter flu jabs vouchers,

- cycle to work scheme,

- investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect

Closing Date: Ongoing – We reserve the right to close the advert once we receive a suitable amount  of application so please apply as soon as possible.

Interview date: Throughout April 2024 

Job Description

Job Title: Head of School Programmes

Reports to: Director of Programmes

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3AB The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to lead a team supporting and engaging thousands of state schools nationally to effectively use the Inspiring the Future and Primary Futures programmes to improve outcomes for children and young people. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities. Alongside staff management and delivering a strategy for general programme engagement, the role manages the delivery of several funded projects.

Remuneration: £36 - £40k per annum FTE depending on experience

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time. We are open to part time working of a minimum of 4 days per week (0.8 FTE).

Job purpose

Working closely with the senior management team and deputising for the Director of Programmes where necessary, the successful candidate will have responsibility for developing and delivering a strategy to support the increase in successful school engagement with the charity’s main programmes Inspiring the Future and Primary Futures. This will include managing and leading a team to deliver effective school support, building strong relationships with key stakeholders including local authorities, unions and school networks and ensuring appropriate marketing, resources and guidance to support effective school usage. The role will be responsible for managing several key funded projects and contracts for the charity.

The schools team are responsible for both delivery of key funded projects and contracts as well as driving up awareness and effective engagement with Inspiring the Future and Primary Futures from schools. We now have over 11,000 teachers from state schools and colleges registered on Inspiring the Future and want to see a significant increase in those successfully using the platform and its related services over the next five years. In particular, we are looking to engage significantly more primary schools as well as continue our strong links with secondary and college staff.

The successful applicant will be expected to quickly pick up delivery of key projects and review, and where appropriate improve, existing strategic plans to engage and support state schools through our programmes and therefore a good understand of career related learning activities is essential. They will be supported by the Director of Programmes and senior management team and an excellent schools team of passionate staff.

The ideal candidate will be able to lead and manage a small and dynamic team and will be able to absorb key information quickly, working across a number of varied projects and programmes.

Key Accountabilities

Schools Engagement

• Working with the Director of Programmes to review, improve and implement strategic plans to increase the charity’s engagement with primary schools and secondary/colleges for Inspiring the Future and Primary Futures programmes
• Reviewing and updating KPIs around the number of schools registered, engaged and school satisfaction levels and monitoring these, adapting approaches as appropriate and utilising our salesforce CRM as a basis for reporting
• Utilising feedback mechanisms to monitor impact of programmes and projects, for children, young people, teachers and parents / carers as appropriate, working closely with colleagues across the team
• Developing and maintaining key relationships with careers providers, the Careers and Enterprise Company, local partners, teaching networks and unions and across various types of schools
• Presenting at virtual and face to face conferences and network events to school/college audiences about our programmes with a view to improving engagement and awareness,
• Leading the review and enhancement of resources and marketing materials for school engagement and ensuring these (including on our websites) are up to date
• Ensuring we have a strong teacher ambassador network that help drive the quality of our programmes and who act as advocates for the charity
• Working with the Communications Officer to support engaging content and newsletters for schools audience
• Input into the development of the team’s budget and forecasting.
• Keeping up to date with current education sector issues, research and trends particularly related to careers support and employer engagement.

Project Management and Delivery

•  Funded projects – leading the overall management and delivery of several projects which seek to engage schools to use Inspiring the Future and Primary Futures including funder relationship, project design, reporting, managing operational delivery and evaluation
• Supporting the charity to develop funding bids and identifying opportunities for future funding

Team Leadership / Line Management

• Line management of the Schools Engagement Team – currently 5 staff members
• Fostering a strong team environment including regular team meetings
• Supporting the recruitment of new staff including the development of any job descriptions
• Ensuring appropriate training is delivered for staff necessary for their roles

Other

• Attending and delivering virtual or face to face activities with schools and colleges
• Other ad hoc administrative tasks to support the team as needed

Person specification

Skills/ Knowledge/ Expertise

Essential

• A strong understanding of career-related learning at primary and secondary level
• Proven track record in delivery of programmes in primary and secondary schools
• Experience in successful project and programme management, including managing funder relationships and reporting.
• Experience in managing and leading a team, including line management, recruitment and performance reviews
• Knowledge and first-hand experience of effective use of client relationship management databases; preferably Salesforce
• Ability to engage confidently, articulately and sensitively with stakeholders and partners at a range of levels of seniority up to and including board level
• Polished presentation skills, adapting to different audiences and opportunities and including the ability to speak to research finding and create effective presentations.
• A passion for supporting young people in realising their potential
• Excellent, planning, prioritisation, time management, and organisational skills in order to effectively manage multi-faceted projects to agreed timescales, deadlines and budgets
• Understanding of safeguarding, risk management and data protection
• Excellent knowledge and practical application of Microsoft office tools
• Excellent written communication skills. Fluency in written and spoken English

Desirable

• Experience of delivering funded projects in the education sector
• Experience of working with both primary and secondary schools
• Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships
• Experience of working in a small team
• Understanding of risk management and data protection
• Experience of running education campaigns

Personal Attributes

• Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.

The closing date for applications is 5pm Monday 22nd April.

Interviews will take place online  in the week commencing 29th April

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement. 

About the Education and Employers charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. Te.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.

Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.

Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.

This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.

Please read through the provided Job Description and Person Profile for more information on the role and how to apply.

The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.  

The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum. 

The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.  

This role is subject to a Standard DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Reports to: Director of Research, Impact and Influence 

Start date: ASAP

Location: London or Flexible Working (remote with weekly travel to London)  

Contract: FT or 0.8FTE, Permanent

Salary: £50-57k per annum, skills and experience dependent (+6% employer pension contribution and sector-leading parental leave policy shared with all applicants) 

Closing Date for Applications: Sunday 28th April 23:59

Person Specification

The Difference is looking for someone who can lead the team’s impact function as the charity goes through a really exciting period of growth and development.  You will refine our monitoring and evaluation work in order to drive continuous improvement across the charity, and to shape future programme design. You’ll feed into the development of new tools for use by schools to better understand and respond to their own inclusion data. You’ll also play a key role in helping The Difference and its partner schools to understand the mechanisms for change in our programmes, and identify what supports and hinders change. Our programmes work with schools as they become more inclusive, support all of their students to succeed, and reduce the amount of learning lost to exclusions and absence. 

You will have real ownership over your area of work, be happiest in a flexible and ambitious environment, and enjoy testing out new ideas. You will have experience in working on programme evaluation, impact measurement or applied research, and will combine strong data and project-management skills.

Essential knowledge, experience and skills

• Experience of designing and carrying out both formative and summative evaluation understanding how to appropriately design, collect and analyse quantitative and qualitative data. 

• Organisation & project management skills, demonstrable through past work whether this was delivering a project independently or coordinating a team. You feel confident planning multiple workstreams, working to timelines and juggling deadlines. 

• Strategic communication – Confident in organising ideas and information to highlight the more salient and strategically significant elements, with internal and external audiences. Experienced in communicating with stakeholders from different backgrounds, from CEOs to service-users or young people. 

• Experience in contributing to organisational change processes - working with senior leadership to utilise insights from programme evaluation to support the evolution of programme design and using evaluation to identify areas for continuous improvement. 

• Values – A career (or voluntary experiences) which evidence shared values with The Difference - see these values below - plus a personal commitment to our mission to improve life outcomes for vulnerable young people.

• Self-directed – Evidenced capacity to take high levels of ownership in your work and over your own development, proactively diagnosing skills and information gaps, and making use of others’ expertise. 

• Agile & solutions-focused – Ability to thrive in a fast-paced start-up environment, comfortable with making decisions in ambiguous contexts and casting a critical eye on systems, processes and practice. 

Desired knowledge, experience and skills

• Knowledge of the education sector and school data systems.

• Experience in the start-up or small charity sector. An ability to thrive in the flexible, fast-paced and sometimes ambiguous context of start-up.

• Quantitative data analysis skills. Experience using software to analyse large datasets (e.g. R, SPSS, Stata), and ability to interpret results, plus confidence in using Excel and other programmes to present this.

• Insight through work or life into school experiences of over-excluded young people, including young people with experience of the care system, of mental ill health, of special educational needs, or racism.

Why Work for The Difference?

Schooling isn’t working for the children who need it most. Every week in England 109 children – equivalent to three full classrooms – are permanently excluded. This is just the tip of the iceberg. Since the pandemic, school suspensions have risen significantly, as has persistent absenteeism. 1 in 5 children are missing more than 10% of their time in school. Children who are excluded or persistently absent are much more likely to already be experiencing vulnerability or disadvantage. They are more likely to live in poverty, have additional learning needs, suffer mental health challenges, or experience a lack of safety outside school. Certain ethnicities are also disproportionately affected, notably Gypsy Roma Traveller and black Caribbean children. 

Exclusion and high rates of absence can have a dramatic effect on life chances. These young people are more likely to drop out of education or employment, become vulnerable to long-term mental ill health, or be at risk of criminal exploitation. The Difference believes that children and young people deserve better and that the education system has to change.

Our Organisation 

The Difference is a young education charity, founded to change the story on lost learning.  By 2030, we want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable.
The Difference was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.

The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.

The Task Ahead: Head of Impact

In 2022, The Difference established a Research, Impact and Influencing Directorate, indicating the growing importance of this work to our mission. We’re doing more to understand (and evidence) how school leaders who take part in our programmes are driving impactful inclusion in their schools. And we intend to use this to have a national impact on how schools are measured and driven to put pupil wellbeing, safety and belonging at the heart of their work. Improving our understanding of the impact of inclusion is key to successfully changing the story for students currently struggling in schools. 

Key Tasks for this role include:

• Strengthen our monitoring, evaluation and impact systems: using methods that are both qualitative (interviews, case-studies, roundtables) and quantitative (staff and student surveys, school data tracking), and collating and analysing the data collected to diagnose successes, challenges and opportunities within our work streams. 

• Act as an internal consultant with the team: bringing stakeholder feedback together in clear presentations for other staff members and acting as a “critical friend” during delivery and strategy planning. Identify insights that point to continuous improvement of our programmes and work with Programme Team to utilise insights. 

• Develop our qualitative framework to better track and measure whole-school inclusion. This framework will aim not just to support improved work for children in our schools, but to define what good looks like in the sector.

• Progress our ambition to make inclusion more tangibly measurable: plan user-research with school partners to identify inclusion data needs and use these findings to develop impact tools that collate exclusion, attendance and demographic data. Work with others in the sector using innovative methods to measure inclusion through national datasets.

• Expand our work on measuring school inclusion through student experience of safety, wellbeing and belonging. Grow the reach of our current survey tools and collaborating with others in the sector doing innovative work on student voice and inclusion. 

Our Values

• High Expectations - We are ambitious for excellence from young people, colleagues and ourselves.  We don’t believe in writing off someone’s potential because of their identity or experience of crisis. 

• Strong Relationships - We prioritise genuine relationships over transactional interactions, and know that this requires deliberate relational practice. We see colleagues and partners as people first and their roles second; and know this greater trust allows us to take more risks, gain more feedback and have greater impact.

• Internalised Locus of Control - We work hard to reframe difficult situations to discover what we have within our power in terms of solutions. We take it upon ourselves to walk towards challenges and can take a high level of ownership and agency in our work.

• Pragmatism - We believe leadership means recognising current limitations and striving for improvements within and beyond them.  We develop consensus and chart new ways forward, challenging false and extreme positions like “zero exclusions” or “no excuses”.

• Scientific approach - We take a diagnostic approach to unpicking causes of problems. We are loud and proud of our failures, recognising failing fast and often is key to finding the best solutions. We test solutions and are willing to use data and feedback to make adjustments and choose new directions. 

• Not Squeamish about Structural Inequality - We believe patterns of inequality can and should be disrupted. We strive to be clear-eyed about these inequalities, and both the individual practice and system-changes required to address them. We push ourselves to overcome awkwardness in talking about this; and begin by acknowledging our own biases and blind spots.

• Asset-based - We work hard to avoid deficit thinking and aim to start with what’s strong, not what’s wrong. We are careful not to frame our colleagues and stakeholders - particularly young people and families – as victims but instead to recognise their agency.

• Wise selves - To both enjoy work and do their best, we want to make decisions and work with others in our “wise” - or regulated - selves. We also want to bring our compassionate self to those we work with, externally and internally, to support one another through challenging times. 

How To Apply 

To apply, please complete all sections of the application form by midnight on Sunday 28th April.

First round interviews will be held during the week beginning 13th May, over video call.
Please indicate if you would not be available to attend an interview during this week.

If successful in this stage, second round interviews (including a task to be completed the same day) will take place on the week beginning 20th May, at our office in Bethnal Green. 

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector such as people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the care system, non-graduates and first-in-family graduates. 

As part of our commitment to fairer recruitment, all applications will be assessed with names and any protected characteristics redacted.  

Please note that we're not able to sponsor work visas for this role and can only move forward with candidates who are eligible to work in the UK.

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.  

THE ROLE
The Support Services Team Leader will be responsible for leading a team of Administrators within our Support Services department to deliver exceptional service to our internal stakeholders and supporters. They will lead by example developing and motivating a multi skilled team to successfully achieve agreed Service Level Agreements.
 
The role will involve supporting the team to investigate and resolve issues / complaints / feedback using agreed Trust processes, procedures and policies along with briefing the team on new campaigns and conducting team meetings. 

This is a Hybrid working role, where you’ll work part of your time at home and part of the time from our Head Office based in Grantham, Lincolnshire. Our Hybrid Working Policy is flexible, and the frequency of time spent in your contracted office will vary across teams and job roles. 

THE CANDIDATE
You’ll have excellent communication skills with a proven ability to develop, manage and motivate colleagues.
You’ll have experience of leadership, performance and team development within a customer service or data administration environment by using performance targets, Services Level Agreements and Key Performance Indicators.

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

 
OUR COMMITMENT TO DIVERSITY & INCLUSION 
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25, so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else. 

To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible. 
 
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.

EPIC Restart Foundation empowers those recovering from gambling harm to restart positive lives and we are seeking a dynamic Head of Marketing & Communications to join our growing team.

If you are excited by the opportunity to change lives and support people in recovery to rebuild their lives, then we want to hear from you. 

70% of our team and trustees have experienced gambling harm in some form - lived experience is not a requirement for this role, but you must be passionate about making a difference, purpose driven and believe in our mission.

Knowledge, skills & experience

• Proven experience in a senior marketing role
• Experience of website and campaign management, able to produce high quality content 
• Excellent writing skills with a proven ability to craft compelling messages 
• Experience in print, digital media production and publications. Able to manage external marketing & comms consultants and media relationships.
• Advanced IT and digital skills. Knowledge of graphic design tools and basic video editing software is a plus.
• Excellent planning, organisation, and time management 
• Outstanding team working skills

Key Responsibilities

• Develop and execute marketing and communication strategies. 
• Lead innovative campaigns across various channels, including digital, social, PR and events 
• Build and manage the brand.
• Digital marketing including email, SEO, and website optimisation.
• Create compelling content, including website and marketing collateral. 
• Develop and manage the website ensuring it is developed with knowledge of user experience (UX) and accessibility principles.
• Build and maintain strong relationships with media partners, agencies, and influencers to maximise brand exposure.
• Manage national PR outreach and track audience engagement.

Country Trust Head of Programmes

Employed contract   

• Hours: 21 per week  
• Salary/contract rate : £43-45,000 FTE depending on experience
• Location: Ideally within easy reach of Chelmsford. Hybrid/homeworking 
• Employed contract – benefits 
• Annual leave: 25 days annual leave plus Bank Holidays (FTE) 
• Benefits: Workplace pension
• Reporting to: CEO 

Possible combination with the Impact and Learning Lead role also being advertised.

About The Country Trust 

As a nation we've lost our connection with the land that sustains us all, with big and urgent ramifications for health, sustainability and equality. The Country Trust is changing this through high quality food, farming and countryside experiences that empower children in the most disadvantaged communities across the UK. For 45 years, we've worked with farmers to bring the countryside alive for over 600,000 children least able to access it. Our impactful programmes include the Food Discovery Programme, Countryside Discovery Residentials, Farm Discovery, Farm in a Box and Plant Your Pants. 

About the Role 

As the Head of Programmes, you will take on a strategic leadership role, managing the team of Programme Managers and deputising for the CEO when required. You will ensure each programme flourishes while encouraging collaboration across teams and with external partners to meet our ambitious objectives. This is a hybrid role, allowing you to work from home and travel to see our programmes in action nationwide. 

Key responsibilities include: 

• Line managing senior programme staff, including a dispersed workforce 
• Overseeing operational demands and change management 
• Financial management - budgeting, forecasting, invoices, embracing fundraising 
• Actively promoting equality of opportunity and being a powerful advocate for our cause 
• Confident communication and stakeholder engagement across sectors 
• Supporting strategic direction and deputising for the CEO when required 

You will work closely with the CEO, Senior Leadership Team of 10, and a delivery team of around 40 colleagues. 

About You 

We are seeking an exceptional communicator and versatile senior leader committed to providing quality opportunities for disadvantaged children. You must have: 

• Proven success line managing senior programme staff and a dispersed workforce 
• Strong financial management skills, including budgeting and forecasting 
• Working with the Impact and Learning Lead to ensure broad and deep understanding and implementation of our Theory of Change and our values, that evaluation and learning are embedded throughout the organisation and that we are known for the quality of our reporting, with all our activities and reporting informed by meaningful data. 
• To identify and develop key partnerships to enable us to extend our reach and our impact. 
• Excellent written and oral communication skills 
• Confidence and competence to act at Board level and deputise for CEO 

Additionally, you should have: 

• Strategic thinking abilities to balance priorities and find solutions 
• A collaborative approach suited to a dynamic team environment 
• A desire to support colleagues' growth and development 
• The ability to build successful, effective partnerships – our 5 Year Plan goals are dependent on working with and through others 
• An understanding of the reality of the lives of disadvantaged children and the barriers they face in developing a first-hand connection with the land. 
• Passion for food, farming, and the countryside 

This is a fulfilling opportunity to play a vital role in an organisation dedicated to reconnecting children with the land and creating a sustainable, equal future. 

Closing date: midnight 5th May 

Shortlisting: w/c 6th May 

Interviews: w/c 20th May (to be confirmed) 

Due to our safer recruitment policy, we cannot accept CVs for this position.

Arts Emergency – Head of Fundraising 

Location: Home or office based - London N4 or Manchester M1.  

Salary: £40,000 per annum FTC. 

Contract: Permanent, full-time hours, although compressed or annualised hours will be considered.

Arts Emergency, a mentoring charity and support network aiming to address the inequalities in the creative and cultural sectors, is looking for an experienced and motivated fundraiser to provide leadership and management for fundraising activities. 

Since 2013, Arts Emergency has been providing 16-25 year olds in London, Greater Manchester, Merseyside and beyond with a trained mentor working in their field of interest. Mentors help Young Talent set goals, explore their passions and make decisions about higher education, training and careers.  After they complete a year of mentoring, Young Talent can continue to access opportunities, advice, resources and paid work from the Arts Emergency Network until they turn 26. The network is made up of thousands of cultural professionals who’ve all offered to share crucial gateways into hard to crack industries like TV, publishing and architecture with young people.

This position will be responsible for raising the necessary income to ensure Arts Emergency’s high-quality, person focused, asset-based services for young people are sustainably funded and can

scale. This is a new role that reports to the Director of Fundraising & Marketing, overseeing a diverse income portfolio including individual giving, major donors, trusts and foundations, corporate donations, commercial income and community fundraising. The Head of Fundraising will have a particular focus on managing and growing the charity’s income from individuals and organisations, with an aim to increase overall fundraising to £1.25m in 2026.

Arts Emergency are seeking candidates that are passionate about building and developing strong teams and who can implement ambitious plans for funding work by making best use of their large community of young people, volunteers and organisations across the Arts, Humanities and in the Cultural and Creative industries. You will be an inclusive leader with the ability to inspire and motivate others, with a strong understanding of charitable income streams gained from experience working at a similar level in a small organisation or in a senior position within a larger organisation/team. Finally, you will be experienced in developing fundraising strategies through to implementation and evaluation, with a creative and proactive approach to developing and deepening relationships with stakeholders.

This is an opportunity to join a fast-growing charity which is poised to expand their award-winning work nationally, aiming to help to 3,000 young people by 2026, as well as support its cementing of its position as a leading and trusted service provider and support network for aspiring artists and thinkers.

CLOSING DATE: 9am, Monday 29th April 2024