Head of support services jobs

Do you have experience of providing high-quality administrative and governance support in a complex organisation?

We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.

Key Responsibilities:

• Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
• Organise logistics for meetings, including dates, venues, travel and accommodation.
• Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
• Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
• Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
• Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
• Provide administrative and planning support for the Annual General Meeting and Trustee elections.
• Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
• Maintain accurate statutory records with Companies House and the Charity Commission.
• Manage the Board of Trustees SharePoint page.

About You:

• Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
• Experience of working with meticulous attention to detail accuracy in all aspects of work.
• Experience managing confidential information with discretion and diplomacy.
• Excellent planning and organisational skills.
• Strong communication skills, with experience of building effective relationships at all levels.
• Ability to work both independently and as part of a team, with a flexible approach.
• Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
• Awareness of the principles of good governance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role is home-based, with attendance once a week in either Northampton or London.

An exciting opportunity has arisen for an experience Business Development Marketing professional to join our team.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.

This role is pivotal in leading on all business development and services-marketing activity to drive and increase brand awareness to ultimately generate referrals, whilst strengthening our position to be the provider of choice to support children with acquired brain injury and neurodisability across the UK and internationally.

You’ll work alongside a cross-organisational team to promote our services to external stakeholders, in particular managing our key account plan to influence, maximise referrals and income generating opportunities. Key to this is cultivating and maintaining relationships with stakeholders including hospital-based clinicians, commissioners at both integrated care boards and local authorities, with professionals with NHS England at a regional and national levels, embassies, medico-legal professionals including case managers and lawyers.

To underpin this, you’ll create, implement and review services-related multi-channel marketing activity, both on and off-line, including development and oversight of our professionals’ events programme, ensuring all activity aligns to, is integrated and works towards delivering our strategic objectives.

You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

You’ll play a key and central role in driving promotion of our services, and this requires a balanced mix of both business development and marketing skills, knowledge and experience in a complex, services environment. You’ll be comfortable with matrix working, recognising the importance of this role in working across the organisation to drive referral generating activity.

To succeed in this high profile and diverse role, you must demonstrate:

• Business development and marketing skills, knowledge and experience in complex, service-oriented environment, across B2B, B2C and B2G audiences.
• Relationship management skills, including cultivating new and existing relationships.
• Ability to influence stakeholders, at all levels, both internally and externally.
• strategic thinking and the ability to drive service development and maximise income, whilst mitigating risk.
• Understanding of commissioning landscapes – NHS (national and local levels), continuing health care, education, and private.
• Ability to work in a matrix environment, with resilience, determination and passion.

Interview Date:    Monday 22nd September 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.

Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape. 

Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.

Key Responsibilities 

Strategic Planning:

• Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.

• Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.

• Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.

Leadership and Management:

• Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values

• Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians

• Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.

• Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)

• Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme

• Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra. 

• Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks. 

Programme Management and Delivery:

• Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects. 

• Agree and manage budgets for the Learning and Engagement Department

• Commission and oversee production of project-specific marketing materials. 

• Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director. 

• Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme

• Deputise for the Director of L&E as required

Skills and Qualifications

Essential:

• Minimum five years’ experience in a relevant role

• Knowledge of the education and community learning landscape

• Experience with managing and monitoring budgets

• Experience with producing and devising large scale, education, community or participation projects

• Excellent communication skills, with a personable and approachable style

• Experience of reporting tools and data visualisation, ideally for funders

• Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire

• Ability to read music and orchestral scores

• Ability to lead, mentor and train a team

• Willingness to have a hands-on attitude 

• Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects

Desirable:

• An education or community learning qualification or degree

• Experience of creating external reports and evaluations 

Are you adaptable, eager to learn, and motivated by making a real difference?

We’re looking for someone with an adaptable and pro-active attitude and willingness to grow to join our dedicated Services and Partnerships team at the Motor Neurone Disease (MND) Association.

This is an excellent opportunity to develop your skills while supporting vital services that have a meaningful impact across the organisation. As our Administrator, you’ll help ensure everything runs smoothly behind the scenes, enabling colleagues to provide timely and effective support to those living with and affected by MND.

If you bring enthusiasm, flexibility, and a proactive approach, we can teach you the technical skills you’ll need to succeed.

Key Responsibilities:

• Responding to information and literature requests promptly and accurately
• Managing stock and supplies of information materials internally and externally
• Creating and maintaining records in our CRM system, and producing reports
• Sending welcome letters and GDPR consent forms to new referrals
• Handling sensitive correspondence, including condolence letters
• Co-ordinating the creation and delivery of memory, treasure, and teenage boxes
• Raising purchase orders and liaising with suppliers to ensure timely delivery and payment
• Processing service user feedback and supporting continuous improvement
• Keeping SharePoint documents and resources up to date
• Always working in line with our values, and policies around data protection and confidentiality

About You:

• A positive attitude and willingness to learn new skills
• Adaptable and open to change in a fast-paced environment
• Strong organisational skills, with the ability to manage and prioritise your workload
• Excellent attention to detail, accuracy, and a proactive approach to problem-solving
• Clear and professional communication skills with the ability to deliver excellent customer service
• Confidence using Microsoft Office – especially Outlook and Excel (full training on other systems will be provided)
• A respectful, team-focused approach, with a commitment to maintaining confidentiality at all times

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 4 days per week. For the initial 6 - 8 week training period, 5 days per week office attendance is required.

We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

This is a great opportunity to grow and develop within a supportive team that truly values your contribution. If you’re ready to play a key role in helping others deliver life-changing support, we’d love to hear from you.

Apply now and help us make a difference.

We are seeking a highly organised, efficient and dynamic individual to take on a brand-new role co-ordinating and driving core fundraising for the Westcountry Rivers Trust, by building on the wave of interest in the plight of our Westcountry rivers.You will have a great track record of developing and delivering a strategy to maximise income from corporate supporters, major donors and legacies and will be excited by the opportunity to shape our fundraising journey. 

We have had considerable success with securing project funding over the last 30 years achieving rapid growth in delivery and impact as a result, but this only allows us to deliver what others want to fund and it is not always possible to get project funding to cover what we would like to achieve -  maximising our education and engagement as well as supporting core functions and project development.  Therefore, we need to increase core voluntary income for these key activities The successful candidate has the support and opportunity to sculpt this approach into a significant part of the Trusts future.

You should have excellent people, planning and project management skills, with a proven track record in core charity fundraising. You will also have a strong commitment to our mission and a good understanding of environmental issues. You will be reporting directly to the Chief Executive but will link into the Trust’s communications strategy and approach. If successful, we intend to grow and expand this role into a directorial position linked to our communication and advocacy work.

We are seeking a highly organised, efficient and dynamic individual to take on a brand-new role co-ordinating and driving core fundraising for the Westcountry Rivers Trust, by building on the wave of interest in the plight of our Westcountry rivers.

This is a moment to get involved with a dynamic and passionate grass roots charity at a crucial moment when river health and societal interest has never been greater. We need your help to build an entirely new fundraising opportunities for Westcountry Rivers Trust that allows us to engage and empower more people across the region protecting our rivers both now and in the future. In this role, you will have the opportunity to affect real, lasting impact not only on the potential of this charity to help rivers in the Westcountry, but to see real growth and development in key engagement work across the Trust.

Our Recruitment Partner, Jackie Dawkins of Shine Charity Recruitment, is supporting our recruitment.

• Submission of CV and covering letter by 5pm 10th September 2025
• First Interview with Jackie 17th/18 September
• Interview with WRT at our HQ in Stoke Climsland with potential 2nd round of interviews online
• Our successful candidate will need to provide two written references and complete a satisfactory Disclosure and Barring Service; costs for this will be met by the charity

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand.  We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

1. Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
2. Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
3. Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
4. Oversee recruitment and support for volunteers across the service.
5. Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
6. This list is not exhaustive.

Closing date for applications: 12pm, 18th September 2025

Interview Dates: 24th September 2025

This post is subject to a Disclosure and Barring Service check

CV’s will not be accepted

The Florence Nightingale Foundation is seeking an active registrant of the Nursing and Midwifery Council (NMC), with a Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education to be our Head of Leadership Development, responsible for ensuring that our programmes and opportunities are truly world class.

The Florence Nightingale Foundation (FNF) was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The Florence Nightingale Foundation Academy was launched in 2020 and offers a comprehensive portfolio of leadership development opportunities, including our prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.

We are seeking a Head of Leadership Development who will provide senior leadership as part of the Academy team, responsible for ensuring that all our programmes and opportunities are truly world class. Your leadership contribution will support continued integration of the functions of FNF’s Academy, evolution and growth of our programmes portfolio, and build our world class team.

As an active registrant of the Nursing and Midwifery Council (NMC), with a relevant Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education, you will use your significant experience in designing and delivering leadership development programmes and proven track record in quality assurance to drive the continued development of our programme portfolio.

As an expert leadership development practitioner with deep knowledge of adult educational principles and an advanced professional skillset, you will be able to integrate and apply your personal experience of senior organisational leadership into your personal leadership development practice and guide the practice of others. Your track record of business development and income generation through delivery of compelling proposals will help you to cultivate a robust pipeline of sustainable income opportunities.

We are thrilled to be helping Spectra to find seek a compassionate, curious, and meticulous Head of Fundraising.

You will ideally have experience managing a small teams to achieve impressive results across Trusts, Foundations and Individual Giving.

This role can be part time up to 4.5 days week c45k, this is a hybrid role with approximately twice a month in the London office.

The Charity
A long standing LGBTQ+ charity dedicated to providing supportive, expert, and non-judgemental peer-led health and wellbeing services.

You will be joining an incredible organisation that prioritises a work culture that is based on collaboration and a willingness to develop working practices and share existing skills!

The Role
We are looking for a creative thinker with entrepreneurial ideas and understand how to manage a breadth of income through multiple digital platforms, applications, and bids.

You will oversee the funding portfolio, steward meaningful relationships with trust and foundation funders, and support the development of individual donors.

You will oversee and develop the fundraising team, including line management of the PT Senior Trusts Fundraiser and the PT Fundraising Executive.

You will source and apply for funds to meet a range of strategic priorities over the next period, including managing, reviewing and renewing some existing grants.

The Candidate
You will have experience in successfully leading small fundraising teams.

You will have experience in developing multichannel individual giving programmes, and ideally writing and submitting compelling high value bids for trusts and foundations.

If you manage with integrity, stand for LGBTQ+ rights, are committed to racial and social justice, and strive for health equity, get in touch!

IMPORTANT NOTE

We are reviewing applications on a rolling basis so please get intouch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location:  Hybrid working between the Aldgate, London office and home.

Closing date:  21st September 2025

An outstanding opportunity has arisen for a Head of Data + Insight to drive our Data + Insight Strategy as we look to maximise the organisation’s recent investment in systems and tools and get the greatest possible value out the data held within them.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will lead the Data + Insight function which incorporates data engineering, service design and data analysis as well as project management. You will work with the IT team to develop our data and information architecture to build the foundations that will allow useful insights to be generated.

As an excellent communicator, you will be able to make the complex simple and accessible, someone who can bring data, insights, and design to life for people across the organisation. You will have the ability to develop data as a product and as a service, and to lead the development of sound insights from available data and help others to do the same as you interact with colleagues at all levels across the organisation in support of our business plans.  Experience in human-centred design would be beneficial.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Head of Data and Analytics

We are seeking a Head of Data and Analytics for the IPS Grow Team.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Head of Data and Analytics – IPS Grow

Location: London/hybrid

Hours: Full-time

Salary: £75,000 including generous benefits

Contract: Permanent

Closing Date: 25th September 2025

First interview Date: Monday 6 October 2025

Second interview Date: Tuesday 14 October 2025

The Role

You will hold Strategic oversight over IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digi colleagues, IPS Grow digital tools.

Key responsibilities include:

• Co-design a data and digital strategy and plan with colleagues across IPS Grow with support from Social Finance’s Data and Digital Community of Practice and other key stakeholders. Ensure it is delivered on time and to a high standard.
• Responsible for ensuring that accurate, timely data analysis and reporting is provided to the IPS Grow team, to commissioners and to other key stakeholders (e.g. Health Employment Partnerships Board; IPS Expert Forum)Line manage relevant staff within the IPS Grow team, agreeing their work package and ensuring it hits key strategic objectives agreed in conjunction with the Director for Operational Support – IPS Grow.
• Provide high quality support to the engineering team working on the IPS Grow tool. Ensure close collaboration between IPS Grow and the Data and Digital Community of Practice to deliver against the data and digital strategy and plan. Ensure that staff at every level of IPS Grow have access to dashboard reports that bring together key data from multiple sources in ways that meet their needs and support good decision-making. 
• Take overall responsibility for the quality of IPS Grow data to ensure accuracy, value, completeness, uniqueness, consistency, timeliness and validity
• Work closely with colleagues delivering the IPS Grow data tool to understand stakeholder data requirements and collaboratively review prioritisation in relation to the roadmap for the data tool.
• Co-ordinate and provide expert advice on data analysis and reporting across all areas of IPS Grow delivery, including delivery, workforce and research and innovation

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

About You

Successful candidates will be able to demonstrate:

• Experience of designing and leading data strategy at a senior level. This encompasses how we collect and manage data, as well as using analysis to produce relevant and actionable insights
• Experience of successfully managing senior stakeholder relationships,  including communicating technical concepts to non-technical audiences
• Expertise in Information Security and Governance and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations.
• Senior experience of leading data and analytics teams, including line and task management, and product management
• Expertise in the development and use of Customer Relationship Management systems, such as Salesforce
• Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Head of Data, Head of Analytics, Head of Data and Analytics,  Director of Data, Director of Analytics, Director of Data and Analytics, Analyst, Data Analyst, Senior Data Analyst.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Trusts and Foundations Manager
Alton, Hampshire (flexible/hybrid working considered with a minimum of one day per month at Head Office)
37.5 hrs per week or Part Time considered. Permanent
£35,000 to £39,000 a year, dependent on experience

About the role

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

We are looking for a passionate, talented Trusts and Foundations Manager to join our ambitious, successful Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 as we approach our new 5 year fundraising strategy.

This role is responsible for managing and developing the charity’s portfolio of Trusts and Foundations, securing significant gifts and growing the long-term potential of this portfolio (target for this 12 months period is £378,000). There are no direct reports, however the successful candidate will be expected to work closely with Senior Management Teams, other departments and stakeholders to build and develop cases for support to help fund our much-needed work.

The successful candidate will utilise their expert writing skills to shape those cases for support into compelling, high-quality proposals and reports.

Building relationships with a wide range of audiences including funders is key. Inspiring them to support kidney patients across the UK and engage with the kidney community, enabling them to tell their stories and better communicate how larger trust grants can make a real difference for people with chronic kidney disease.

A dynamic, self-motivated, ambitious and pro-active fundraiser is required for this role, demonstrating enthusiasm for the projects and services we are seeking funds to support.

About you

The ideal candidate for this role will have experience and a proven track record of successful income generation and delivering against targets.

You will have demonstratable experience in researching potential Trust funders, submitting compelling proposals, securing funding and project managing successful bids through to completion of the grant award.

You will also have a background in report writing and demonstrating grant impact whilst being able to build relationships with funders, individual/major donors and senior stakeholders.

Experience of providing excellent supporter care, building mutually beneficial long-term relationships with funders is a must for this role.

Key responsibilities

Research and process management

• Work closely with our Director of Patient Support Services (Patient Grants, Hospital Grants, Advocacy and Counselling) to fully understand our work, and with our Director of Finance to fully understand the costs of delivering our work
• Build strong cases for support, ensuring that you have all the information needed to create compelling proposals and reports for high and mid-value funders
• Research and identify prospective trusts and foundations and other grant giving bodies
• Grow and maintain a strong trust funding pipeline, creating new trust prospects for our priority funding areas
• Develop our long-term trusts and foundations strategy, and agree ongoing budgets and targets for this income stream
• Maintain accurate records including tracking and analysing opportunities, results, and outcomes

Fundraising 

• Identify and manage a pipeline of high-value prospects and opportunities which have the potential to deliver five- and six-figure grants
• Work with colleagues across Kidney Care UK to develop and submit high-value and high-quality trust and foundation bids for a range of short, medium and long term projects
• Develop relationships with the Senior Management Team and other key stakeholders across the charity maximising every opportunity for cultivation and development
• Champion ways of working with the kidney community to enhance your fundraising approaches
• Plan and organise opportunities for funders to view Kidney Care UK’s work first-hand, ensuring all safeguarding procedures are followed and met

Reporting 

• Compile comprehensive and compelling progress reports to feed back to grant makers in a timely fashion and incentivise continued support
• Alongside the Director of Finance prepare accurate budgets detailing spending of specific grants
• Draw down on any multi-year grants as outlined in our annual budget
• Provide briefing notes and income pipeline on donor activities and potential funding opportunities

Employee Benefits:

Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

Be part of something bold. Be part of 224.

Youth Moves has been supporting young people in South Bristol since 2005 giving them safe spaces, a voice, and the confidence to thrive. From open-access sessions and targeted mentoring to school partnerships and community projects, we help young people feel safe, be themselves, have fun, and build brighter futures.

Now, we’re taking it further. We’re transitioning to 224 Youth Zone, which will offer thousands of young people somewhere safe to go, something positive to do, and someone they can trust. With 224, we’ll grow our reach from 850 to over 4,000 members creating bigger opportunities, stronger communities, and lasting change.

Behind every great frontline service is a brilliant operational engine  and that’s where you come in.

From HR and health & safety to facilities, catering, volunteering and reception, you’ll oversee critical day-to-day operations while managing a dedicated team of managers and coordinators. You’ll work closely with our external HR partner and internal systems lead to streamline processes, enhance efficiency, and ensure we’re operating at the highest standards.

As a key member of our Senior Leadership Team, you’ll help shape organisational strategy and culture, playing a pivotal role in building a workplace where our people  and young people  can thrive.

What you'll bring:

· Significant experience in operations or business management, ideally within a youth, charity, or public sector setting

· Confident and compassionate leadership, with a track record of managing teams and cross-functional work

· A strategic, proactive approach to systems, problem-solving, and operational improvement

· Experience managing HR processes and working with external service providers

· A strong commitment to inclusion, safety, and excellence in every aspect of your work

Why join us?

At 224, this isn’t just another operations role,  it’s an opportunity to help build something from the ground up. You’ll play a central part in creating a safe, welcoming, and high-performing environment where young people are inspired to reach their potential.

If you're passionate about purpose-led work, thrive in dynamic settings, and want to make a meaningful difference in South Bristol, we want to hear from you.

Apply now and help build the foundations for a brighter future.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.

We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections. 

ABOUT THE ROLE

Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.

The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.

Working with the Director and the Head of Programmes, the post holder will:

• Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.

• Support, build and manage relationships with schools and colleges.

• Provide teachers and practitioners with training and e-learning around election and democratic education.

• Oversee evaluation and monitoring, producing reports where required. 

The job is based on a 16-month contract, with likely extension (including a 6-month probation period). 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.

• Friendly and inclusive environment.

• Professional development opportunities, to upskill and train you.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.

Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Other essential skills and knowledge:

• Knowledge of, and an interest in, UK politics.
• Understanding of the wider UK education system.
• IT literate. In particular, you can use Google office software.

We are particularly interested in hearing from applicants with experience in the UK Further Education sector. 

TO APPLY: 

To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.

The closing date is 11:30pm, Wednesday 10th September 2025.

Initial interviews are planned for Wednesday 24th and Thursday 25th September.