Head of supporter experience jobs in bermondsey, greater london

Owned Events Lead

Salary: £37,000 to £41,000 per annum
Location: London-based, hybrid (2 days a week in the office, 3 from home)
Contract: Permanent, full-time

Shape the future of fundraising events

Guy’s & St Thomas’ Foundation is looking for an Owned Events Lead to grow and deliver a portfolio of in-house fundraising events. From well-loved challenges like the St Thomas’ Abseil to supporter favourites such as Steps for Evelina, you’ll create memorable experiences that inspire people to give and get involved.

This is a great role if you enjoy being hands-on with events. You'll be planning, organising, working with suppliers, making sure everything runs smoothly on the day, while also bringing new ideas to life. With space to develop new fundraising events over the coming years, you’ll have the chance to shape how we connect with supporters and raise vital income.

What you’ll be doing

• Organising and delivering a range of fundraising events, both live and virtual
• Taking responsibility for logistics, safety, suppliers and everything that makes an event work
• Growing supporter-led events like Steps for Evelina and trying out new ways to engage people online
• Working closely with colleagues across fundraising, digital and communications to bring events to life
• Looking after event budgets and keeping track of performance
• Creating supporter journeys that keep people engaged before, during and after events
• Gathering feedback and learning from each event to make the next one even better

What we’re looking for

• Experience of running fundraising events from planning to delivery
• Confident managing suppliers, venues and event logistics
• Knowledge of virtual fundraising and digital campaigns such as paid social or online sign-ups
• Someone who enjoys working with others and building positive relationships across teams and agencies
• Strong organisational skills and the ability to juggle different projects at once
• Calm and reliable under pressure, with an eye for detail and a focus on supporter experience
• Creative and enthusiastic about trying new ideas and building things from scratch

Why join us

• Be part of a welcoming and ambitious fundraising team raising money for Guy’s, St Thomas’ and Evelina London hospitals
• Join a charity that is investing in new ideas and innovation
• Work in a friendly, supportive culture with regular socials and team offsites
• Enjoy excellent benefits including 27–30 days’ annual leave, 6% employee / 12% employer pension, £800 annual learning budget, £200 wellbeing budget, enhanced health plan, sabbaticals, hybrid working and more

This is your chance to take ownership of exciting, high-profile fundraising events and make a real difference to the work of three world-leading hospitals.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £42,787

Grade: 3

Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)

Responsible to: Head of Philanthropy & Partnerships

Direct reports: Corporate Partnerships Officer

Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.

ROLE PURPOSE:

Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.

As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.

With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.

You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.

You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.

WHO ARE WE LOOKING FOR?

We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.

You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.

This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.

Duties will include but not be limited to:

New business

Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.

Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.

Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.

Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.

Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.

Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.

Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.

Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.

Relationship management

Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.

Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.

Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.

Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.

Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)

Strategy, engagement and data

Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.

Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.

Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.

Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.

Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.

Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.

Leadership

Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.

Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.

Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.

Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.

About Unfold

We are a bold, growing local charity powered by volunteers and dedicated staff who support young people and families to set and achieve goals that matter most to them. Through mentoring, peer groups, and specialist programmes for people seeking asylum and refugees, we are creating opportunities for growth, belonging, and brighter futures. Last year, we supported over 350 people, and we’re growing.

The Role

We are seeking a Funding and Impact Manager to help us achieve our ambitious growth plans. This is a pivotal role where you’ll blend strategic fundraising with impact storytelling, ensuring our programmes remain high-quality, sustainable, and far-reaching.

You’ll be working closely with our CEO, Deputy CEO, and Programme Managers to:

• Secure sustainable income streams through grants, trusts, corporate partnerships, and individual giving.
• Strengthen our impact measurement, analysing programme data to tell powerful stories of change.
• Support our fundraising strategy, from opportunity spotting to proposal writing and reporting.
• Build and maintain relationships with funders, partners, and supporters.
• Use and improve our CRM (Beacon) to manage funding pipelines and track programme outcomes.

This is a fantastic opportunity for someone who is proactive, innovative, and passionate about making a measurable difference.

About You

To be successful in this role, you'll be:

• Experienced in third-sector fundraising and income generation.
• Skilled in monitoring and evaluation with the ability to turn data into insights and impact stories.
• A strong communicator with the ability to write compelling bids and reports.
• Collaborative, yet confident working independently.
• Aligned with our values of trust, compassion, and empowerment.

Experience with CRM systems and/or data visualisation (e.g. Power BI) would be an advantage.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

Job Title: Administration Officer
Reports to: Head of Foundation
Location: The Maqam Centre, London, NW10 3HJ
Contract: Permanent
Salary level: £30,000 - £35,000 + benefits

Role purpose

To provide efficient, high-quality administrative and communications support to the Foundation and its Head of Foundation. The Administrative Officer will act as a central point of contact for internal and external enquiries, oversee day-to-day office administration, manage correspondence, and support the Foundation’s communications, events, and compliance activities.

This role requires excellent organisational and communication skills, attention to detail, and the ability to work independently and collaboratively to support the smooth running of the Foundation.

Key duties and responsibilities

Administration and office support

· Act as the first point of contact (phone, email, in-person) for enquiries, providing professional and courteous service.

· Manage correspondence, including drafting, proofreading, and responding to routine communications.

· Maintain accurate records, filing systems, and databases.

· Support scheduling, diary management, and meeting coordination for the Head of Foundation.

· Prepare agendas, take accurate minutes, and circulate papers for meetings.

· Support the efficient day-to-day running of the office, including supplies and equipment, contact records, travel arrangements, and liaison with service providers.

 

Communications and publicity

· Support the preparation and publication of content for the Foundation’s website and social media channels.

· Draft and proofread communications, newsletters, and publicity materials.

· Maintain a consistent, professional tone across digital platforms.

· Assist with monitoring engagement and reporting on communications activity (as required).

 

Events and coordination

· Provide logistical and administrative support for events, workshops, and meetings.

· Assist with planning and delivery of Foundation events under the guidance of the Head of Foundation.

· Liaise with suppliers, venues, and participants to ensure smooth event operations.

 

Compliance and charity support

· Support the Head of Foundation in maintaining charity compliance records and documentation.

· Assist with drafting and maintaining policies and procedures as required.

· Undertake basic research and reporting to support Foundation governance.

Person specification

Essential:

· Strong administrative experience in a professional office or charity/education setting.

· Excellent organisational skills and attention to detail.

· Confident communicator, both written and verbal.

· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new systems quickly.

· Experience with social media platforms and website content management.

· Proven ability to draft clear, accurate minutes and reports.

· Ability to manage competing priorities and work independently.

· Professional, discreet, and reliable.

 

Desirable:

· Experience supporting events and project delivery.

· Knowledge of charity governance and compliance.

· Interest in education, interfaith work, or charitable initiatives.

Review and development

The post holder will be subject to an annual performance review with the Head of Foundation, and ongoing professional development will be encouraged.

Overview:
 

This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
 

As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
 

You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment

• our team, culture and values

• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall purpose of the role

The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.  

Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development. 

With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty. 

This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.  

Key Responsibilities

• Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
• Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
• Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
• Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
• Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
• Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
• Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
• Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
• Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
• Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.

Work environment

• The post holder should expect to:

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience

• At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
• Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
• Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
• Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
• Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
• Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
• Experience managing detailed budgets, with strong financial accountability and performance tracking.
• Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
• Strong understanding of virtual fundraising best practices and digital supporter engagement.
• Confident using audience insight and supporter data to drive product development and communications.
• Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
• Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
• Collaborative, solutions-focused, and able to build strong relationships across teams.
• Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.

Personal Attributes
 

• Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
• Entrepreneurial and innovative — thrives on building new things and improving existing ones.
• Proactive and accountable — takes ownership and drives progress without needing close oversight.
• Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
• Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
• Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
• Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Step into a transformative journey with Working Options

We're on a mission to empower young people aged 14-19 across England and Wales, and you can help make a real difference.

Following our successful Wales pilot supporting 15,000 young people since launching in 2024, we're scaling regionally. In 2025 we're focusing on Bedfordshire, and that is where we need you, while also responding to needs across England and Wales, aiming to reach 90,000+ young people in-person and 2.5 million+ online across both nations.

As a Project Coordinator you'll connect volunteers with schools and foster impactful relationships within our dynamic, entrepreneurial environment. We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people.

Working from home with occasional team meet-ups, events, and school visits, you'll join a dedicated team that values high expectations and individual contributions to help young people achieve positive outcomes.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say: "My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.

Person specification

We are looking for someone who:

• Has a genuine interest in our work and in the greater Bedfordshire area and/or South of England in easy reach of Bedfordshire.
• Is fully committed to equality, diversity, and inclusion. 
• Is self-motivated.
• Has excellent attention to detail. 
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing. 
• Has a flair for developing great relationships, particularly with schools and colleges. 
• Is proactive and tenacious, able to seek out new opportunities and remain resilient. 
• Is creative and likes coming up with new ideas. 
• Is ambitious for themselves and for the charity. 
• Has high computer literacy.

While we don't specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across England and Wales face today.

If you like the sound of this environment, we would love to hear from you.

Good luck with your application!

About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.

Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.

We are looking for a warm, flexible and highly motivated fundraiser to work across all areas of our fundraising, from securing income from trusts and foundations and corporate partners to staying on top of our individual giving. 

You’ll benefit from regular mentoring sessions with an external fundraising consultant and be able to foster close relationships with our board of trustees and other key stakeholders. 

BYO has a very small core team, which you’ll be part of, and a large number of freelancers and external staff that join for programmes, events and performances. Our registered office is at the London Coliseum but day-to-day, when our big
programmes aren’t running, we work remotely. 

You’ll find yourself inputting across the organisation – for an inquisitive and proactive person there are plenty of opportunities to take on more responsibility as we grow. Here at BYO we actively support professional development and are very open to flexible working.

About Impetus

Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.

As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.

These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the role

Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?

Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.

This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.

The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.

We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.

Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?

For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.

Key responsibilities

Fundraising and income generation

• Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
• Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
• Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
• Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
• Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
• Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
• Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
• Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
• Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
• Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
• Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
• Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
• Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.

Personal specification

Essential

• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
• Experience of leading public affairs / communications / policy at a senior level
  Strong track record of influencing (through policy, advocacy, communications, stakeholder relations)
• Strong management skills including strategy development, people management, budgeting and impact monitoring
• Experience of leading multiple and complex workstreams to achieve measurable results
• Experience of representing an organisation externally; in meetings, media interviews and on public platforms
• Exceptional verbal and written communications skills
• Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
• Proven experience of building and maintaining influential external relationships and strategic partnerships
• Ability to motivate a team and work collaboratively, enlisting support from others
• Knowledge of the education and/ or young people sectors

Desirable:

• Experience of fundraising, including trusts and foundations
• Knowledge of digital communications
• Experience of data management and good analytical skills
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
• Knowledge of venture philanthropy / impact management
• Knowledge of private equity and associated industries

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please click here to apply.

You will need to:

• Upload a comprehensive CV and supporting statement.
• We will also share our equal opportunities form which must also be completed.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm, Sunday 12th October 2025.

Interviews

First round interviews will take place: w/c 20th/27th October 2025.

Second round interviews will take place: w/c 3rd November 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.

If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley or Bristol as there will be a big focus on working with our London and Bristol based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.

The Role

The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.

You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.

Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.

The Social Value Specialist will report to the Social Value Manager.

Key Responsibilities

• Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
• Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
• Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
• Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
• Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
• Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
• Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
• Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
• Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
• Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making

 What we need from you

A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.

• Good communication and interpersonal skills
• Excellent organisation and customer service
• Proactive and proven Stakeholder management skills with colleagues and external partners
• Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
• Ability to validate and impact assess, to escalate data issues as required
• Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
• An understanding of social value in relation to the construction industry
• Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation

What you'll receive from us

We have some fantastic benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

About the role

Fundraising plays an important role in the sustainability of The Brilliant Club, and this is only set to grow in our next strategy. The Fundraising Officer will be responsible for building relationships and creating excellent experiences for a portfolio of supporters and prospective supporters, to help us over raise over £1.4 million each year.

Supporters will be mainly Trusts & Foundations, but also some corporates and individuals. The role will include writing applications for funding, renewing existing partnerships and writing compelling funding reports. The Fundraising Officer will also be responsible for tracking the charity’s fundraising using our databases and CRM system, and for our ambassador programme.

The successful candidate will have experience working as part of a fundraising team, or have transferable skills from a similar external-facing role. They will have a proven ability to confidently build relationships with external stakeholders and have excellent written communication skills. Attention to detail, strong organisational skills and experience using a CRM system are also key qualities for this role.

While this role can be based at either our Leeds or London office, we expect some travel will be required (mainly to London) for events and to attend in-person meetings with colleagues and funders. The role will report into the Head of Fundraising.

About you

The role will best suit someone who

• Has experience working in a fundraising team or comparable transferable skills
• Has experience building relationships with external stakeholders in a professional setting
• Has strong writing skills and is able to write compelling funding applications and reports
• Has a keen eye for detail
• Is able to work with data and budgets
• Is able to adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
• Has a demonstrable passion for furthering The Brilliant Club’s mission

We are looking for an experienced and passionate Data Manager to work as part of our Evidence and Impact Team.

This is a Fixed Term Opportunity, expected to end November 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Evidence and Impact team at Rethink Mental Illness ensures the organisation maximises its impact through data-driven decision-making, robust evaluation, and strategic analytics. This role will sit within the team but have a dedicated project remit, working closely with partners across the NHS, voluntary sector, and government data bodies. The postholder will act as a subject matter expert in statutory health datasets and data integration, while also contributing to Rethink’s wider ambition to demonstrate leadership in mental health data innovation.

How you will make a difference

This is a strategic, delivery-focused role designed to lead Rethink Mental Illness’s work on the national Mental Health Services Dataset (MHSDS). The postholder will manage a pioneering project to design and implement data flows from Rethink alliances – including Open Mental Health in Somerset and Synergy in Sheffield – into the MHSDS. Our alliance model is aligned with the government’s neighbourhood health agenda – enabling the NHS to work in a fully integrated way with a range of community based and grassroots organisations. Ensuring that data flows from these organisations is critical.

The role will build a robust data model, work directly with voluntary sector partners to understand their CRM systems, and develop automated submissions that ensure compliance with statutory requirements. Beyond compliance, the postholder will position Rethink Mental Illness as a sector thought leader by creating a replicable model that enables voluntary sector data to be integrated into national reporting – an ambition that has not yet been achieved elsewhere.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.

£60,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.

What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.

* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.

* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.

* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.

Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Please see our website for full Job description