Head of supporter experience jobs in bermondsey, greater london

We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation?

Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Deputy Head of Service for Performance & Quality you will:

• proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
• produce management information, impact analysis, service modelling & customer-focused performance tools
• monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
• be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
• work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
• Developing & iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery & performance data
• Delivering insights & actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function

You will need:

• experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

JRS UK is recruiting two full-time Fundraising and Communications Officers as part of our Communications, Fundraising, and Advocacy team. You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.

1. Supporter engagement:

• Thank and record donations; maintaining up-to-date supporter records

• Support outreach through JRS UK events such as our Advent Service and report launches

• Represent JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference

• Undertake talks and appeals in parishes or schools

2. Digital and Offline communications:

• Produce and distribute printed materials (e.g. quarterly newsletters; publicity materials; parish resources)

• Maintain and develop JRS UK’s digital presence (e.g. website; social media; eupdates)

 • Capture and manage digital assets (such as audio, photographs, and videos)

 • Develop content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy

• Analyse web traffic and social media engagement to inform future activity

3. Appeals:

 • Support the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by:

            o Researching and drafting content

            o Curating and segmenting data

            o Sourcing and producing visuals

4. Trust fundraising

• Steward relationships with some small and medium sized trusts

• Draft and submit grant applications and reports

5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy

We are seeking an inspiring and strategic leader to drive the growth of our community fundraising programme. You’ll lead a high-performing team, develop innovative fundraising initiatives, and work collaboratively across the Charity. This is a unique opportunity to make a real difference for people affected by cancer, working alongside passionate colleagues and dedicated supporters.

What you’ll be doing

• Lead and grow the Charity’s community fundraising programme, supporting world-class cancer research and care.
• Play an active role in the leadership and operational management of the Charity.
• Manage and develop a high-performing Community Fundraising team, championing our values and supporting learning and development.
• Oversee our flagship fundraising event, The Banham Marsden March, and a diverse portfolio of mass participation events.
• Support the team to build long term relationships with our community supporters, raising up to six figure sums.
• Collaborate across Public Fundraising and Philanthropy & Partnerships to optimise supporter journeys and maximise income opportunities.
• Optimise the performance of the Community Fundraising product portfolio, developing new initiatives to reach new audiences and deliver sustainable income growth.
• Ensure the team are fully informed and compliant with all existing and future changes to fundraising regulation and legislation and embed best practice processes. 

What we’re looking for

• Proven experience leading and managing high-performing Community Fundraising or Events team, driving performance and embedding change.
• Demonstrable success in developing and delivering fundraising strategies to meet or exceed ambitious financial targets.
• Extensive experience delivering a diverse range of community fundraising activities, including large-scale mass participation events.
• Experience setting and managing budgets.
• Excellent communication, interpersonal, and organisational skills, with the ability to work collaboratively across teams and with a variety of stakeholders.
• Commitment to diversity and inclusion, with the ability to embed inclusive principles across the team and supporter engagement.
• Ability to respond sensitively to emotional circumstances, including distressed or bereaved donors.

What we offer:

• Hybrid working between home and Sutton with occasional travel to Chelsea.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.

Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:

• A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
• All tuition fees and research expenses, including a tax-free stipend for living costs.
• Tailored support to apply for Martingale courses at our partner universities.
• Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
• Membership of a pioneering community of talented researchers.

In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.

We are seeking an experienced, strategic and collaborative Head of Communications and External Engagement to join our Senior Leadership Team and play a pivotal role in shaping Martingale’s external profile, strategic partnerships, and policy influence.

As Head of Communications and External Engagement, you will join our growing senior management team, overseeing several critical aspects of Martingale’s work: communications and recruitment; partnerships and fundraising; and policy and advocacy. Working closely with the CEO, you will oversee all aspect of Martingale’s external communications and engagement to ensure Martingale’s success.

You will set the strategic direction of Martingale’s external positioning, working closely with the CEO on a day-to-day basis to ensure that our communications, partnerships and policy activity is aligned and meeting Martingale’s mission. You will ensure that Martingale’s messaging is consistent, with a bold brand presence and strong collaboration with various external stakeholders including funders, universities, media, and government.

We are looking for a strong communicator with extensive leadership experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Head of Communications and External Engagement will be employed by Purposeful Ventures.

Key Responsibilities:

Strategic Leadership

• Develop and deliver a clear, bold strategy for communications, policy, and partnerships aligned with Martingale’s vision and growth.
• Lead the development of Martingale’s voice, ensuring consistency across all external channels and stakeholder interactions.
• Act as a senior leader within the organisation, contributing to overall strategic planning.

Communications & Brand

• Oversee all external communications, campaigns and media engagement, strengthening Martingale’s profile and influence.
• Manage content strategy, digital channels, storytelling and brand evolution.
• Ensure high-quality and accessible communications across print, digital, and in-person events.

Partnerships & Stakeholder Engagement

• Maintain and grow relationships with Martingale’s university, philanthropic, and other partners.
• Collaborate with the CEO on fundraising engagement strategies and impact storytelling.
• Oversee ambassador engagement and support Martingale’s national and regional events.

Policy & Advocacy

• Lead Martingale’s policy and advocacy work to shape the future of postgraduate access and equity.
• Along with the CEO, represent Martingale in external forums, responding to consultations and influencing key stakeholders in research and education policy.
• Collaborate with researchers and partners to generate evidence and drive systems change.

Team Leadership & Management

• Line manage team leads across communications and partnerships, with oversight of a team of four.
• Support the professional development of the team, ensuring alignment with Martingale’s values and goals.
• Foster a collaborative, agile, and inclusive culture within and across teams.
• The post holder will carry out any other duties as are within the scope, spirit, and purpose of the role as requested by the line manager. 

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences including senior stakeholders.
• Significant senior-level experience in communications, policy, or external relations within a mission-driven organisation.
• Proven experience line managing a multi-person team, including managing people who manage others.
• Strong track record of developing and delivering high-impact external engagement strategies.
• Excellent communication skills — strategic thinking combined with hands-on content expertise.
• Experience managing and cultivating high-value partnerships or donor relationships.
• Understanding of UK education, social mobility, or research funding landscapes.
• Proven experience in account management, managing multiple external stakeholder relationships and partnerships successfully.
• Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.

Desirable

• Experience working with or within higher education or research organisations.
• Familiarity with charity fundraising or philanthropic communications.
• Experience delivering communications in a startup or scale-up environment.
• Experience in working with governance boards and/or trustees.
• Experience delivering / overseeing ambitious recruitment campaigns.

Personal Characteristics

• Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Creative and innovative: willing to think outside the box to maximise reach.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.

Benefits:

• 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after three years of service. This entitlement is pro rata for part-time employees. This entitlement excludes bank holidays.
• Full office closure between Christmas and New Year.
• A flexible approach to working with understanding and consideration for work-life balance and personal commitments.
• As a Purposeful Ventures employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
• Access to Charlie Perks, offering discounts and rewards at over 30,000 brands and retailers.

Reporting to: Co-Executive Director

Benefits:

25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits 

Application deadline: Monday 19 November 2025 at 9am 

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants. 

Key responsibilities include, but are not limited to:

Financial Management & Accounting

1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.

2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.

3.Manage relationships with external accountants, auditors, banks, and financial service providers.

4.Ensure appropriate and best practice financial policies and controls are in place. 

5.Ensure financial risk is identified and managed appropriately.

Fundraising & Development

1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.

2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.

3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.

4.Support relationship management with key donors, foundations and partners.

Operational Systems & Processes

1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).

2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.

3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.

Compliance, Risk & Governance

1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.

2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.

3.Establish and monitor risk management frameworks and our risk register.

4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.

Human Resources & People Operations

1.Oversee recruitment, onboarding, performance management, and staff development.

2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.

3.Foster a positive culture in line with Foxglove’s values.

Team Leadership & Collaboration

1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.

2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.

3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.

Person specification

Below are the essential and desirable criteria for a successful candidate.

Essential

·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting 

·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management 

·Strong experience of budgeting, forecasting, audit & financial compliance 

·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail 

·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. 

·Highly organised and able to manage multiple priorities; excellent time-management skills 

·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly 

·Strong collaboration skills; ability to work across teams; good leadership and people management skills

Desirable

·Experience of operating in non-profit / mission-driven / legal organisations 

·Legal or compliance experience

·Experience of international operations, dealing with cross-border legal / regulatory issues 

·Experience of change management and scaling teams or systems 

·Understanding of, or interest in, legal, tech justice issues 

·Experience of hybrid / remote team leadership 

·Experience with fundraising finances, grants management, donor reports

Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you. 

Length and salary

This is a permanent full-time role with six-month probation period. 

How to apply

Please make your application via Applied here, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here.

Respect is the UK charity stopping perpetrators of domestic abuse. As part of our 2023–2028 Strategy, we are launching a new Centre for Excellence – a bold initiative to transform understanding of what works to end the perpetration of domestic abuse. Building on 25 years of innovation and leadership, the Centre will harness collective learning, foster collaboration beyond traditional partnerships, and create the evidence base for a radical shift in approach. 

The Centre for Excellence will drive two key outcomes: 

• Improved practice in developing and delivering safe, effective perpetrator responses. 

• Enhanced policymaking and commissioning informed by data, research, and best practice. 

About the Role 
We are seeking an ambitious and dynamic leader to shape and deliver this visionary initiative. You will set the strategic direction, establish a sustainable delivery and funding model, and lead early implementation work. Acting as a visible leader across Respect and beyond, you will connect our existing expertise with the Centre’s mission, and build strong partnerships with members, the VAWG sector, academia, and other stakeholders. 

About You 
You will bring strategic vision, experience of mobilising new initiatives, and deep knowledge of research, data, and practice in the domestic abuse perpetrator sector (or a related field). This is a unique opportunity to create lasting impact and drive systemic change. 

Job Title: Head of Philanthropy

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.

The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work. 

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 3rd / 4th December in person 

Dementia Concern is a long-established local charity providing life changing care and support to people living with dementia and their families across West London.

Our mission is simple and vital: to help people live well with dementia, and to ensure that no one faces it alone.

We are entering an exciting new phase. After several years without a dedicated fundraising department, we are ready to rebuild and strengthen our income base, reconnect with the community we serve, and create sustainable funding for the future. This role will be central to that transformation, shaping how we tell our story, engage supporters, and grow our impact.

We’re looking for a Head of Fundraising, someone who can design, develop and deliver our fundraising stratergy. Someone who can innovate and who can combine stratergy, can lean in and has energy to connect with people, and who sees potential everywhere. If you’re motivated by the challenge of shaping something lasting and meaningful, this role offers the chance to make a visible difference, both to the charity and to the lives of people living with dementia.

Reporting directly to the CEO, you will have both the freedom and responsibility to build a thriving, sustainable fundraising function, securing income initially from trusts and foundations and then corporates, philanthropists, individuals, and community supporters.

You will play a key hands-on role, supported by a fundraiser, volunteers, and an experienced and engaged CEO and Board.

Key Responsibilities:

Strategy and Leadership

• Develop and deliver a clear fundraising strategy that diversifies income and builds long-term sustainability.
• Inspire a culture of fundraising across the organisation, empowering staff, volunteers, and trustees to become confident advocates and ambassadors.
• Use the compelling stories of our frontline team and clients to engage, motivate, and retain supporters.

Trusts, Foundations and Corporate Giving

• Lead the development of high-quality, strategic funding applications to trusts, foundations, and corporate partners (typically £20k+).
• Build and manage a sustainable pipeline of prospects, ensuring timely applications and stewardship.
• Line-manage and mentor the newly appointed Trust Fundraiser, supporting their development and success.

Individual Giving and Appeals

• Refresh and strengthen Dementia Concern’s case for support, ensuring a consistent, powerful message across all audiences.
• Design and deliver the charity’s first major appeals — including digital campaigns, local community drives, and postal appeals — to attract and retain individual donors.
• Develop engaging donor journeys and opportunities for people to give regularly, locally, and meaningfully.

Community and Partnership Development

• Reconnect Dementia Concern with its local community through relationship-building, events, and partnerships.
• Represent the charity externally with warmth and confidence, growing our network of local supporters, volunteers, and champions.
• Work closely with the CEO and Trustees to build mutually beneficial partnerships with local businesses, groups, and influencers.
• Oversee the charity’s website and digital presence, ensuring our communications are clear, inspiring, and supporter focussed.
• Lead on campaigns and public relations that raise awareness of dementia and the charity’s impact in West London.

About you:

You will have experience in:

• Trust Fundraising and at least one of the following: corporate partnerships, individual giving, or community fundraising.
• Proven ability to develop and deliver successful fundraising strategies.
• Excellent written and verbal communication skills, able to craft compelling cases for support and inspire others.
• A collaborative, ‘hands-on’ approach comfortable working in a small, dedicated team.
• Strong organisational and project management skills, with the ability to juggle multiple priorities.
• Passion for dementia care and improving the lives of older people and their carers.
• Experience of working in a local or regional charity setting.
• Knowledge of Ealing and/or West London communities. (desirable)

If you would like an exploratory conversation about the role, please do send an email to the above contact (email info visible when you click 'How to apply') and we will be happy to arrange a time to speak with you.

#fundraising #head of fundraising #fundraising stratergy #fundraising management

Agile - London Head Office/Home

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The role is a key member of the Supporter Retention and Experience Unit - who are responsible for delivery of multi-channel direct marketing communications to warm supporters - including regular giving, loyalty communications and cash appeals. The Unit is also responsible for creating and optimising supporter journeys and gathering valuable supporter insights. This role will lead on their own campaigns and projects which will include the development of new initiatives across the Unit.

• Do you want to be part of a dynamic team helping to raise £40 million a year?
• Would you like to work for a top 10 charity fighting against social inequality and transforming lives across the UK?

We are looking for a motivated and enthusiastic candidate to join our dynamic and successful Supporter Retention and Experience Unit, working across a range of offline and online media channels. You will play a key role in supporting the team on retention and supporter experience campaigns to deliver income and build strong loyalty communications to existing supporters, helping to raise £40 million a year.

To be successful in this role, you should;

• Enjoy working in a team
• Have strong experience in supporter experience, journeys or direct marketing
• Have excellent project management and analytical skills and confidence working with agencies and data.
• Be a clear communicator with strong organisation skills

Closing date: Monday 24th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Closing date: 23:59, Mon, 24th Nov 2025

Interview Date: To be confirmed

Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ

We are delighted to be partnering with STEM Learning to find their next Head of Fundraising. 

Fundraising has developed rapidly for the organisation in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships across corporate, trust, foundation, and major donor income, they are now poised to scale their strategic influence and deepen their impact.

Reporting directly to the Chief Executive Officer and leading a five-strong team, the Head of Fundraising will shape and deliver the long-term fundraising strategy, strengthen the organisation's positioning as a trusted, high-impact partner, and drive sustainable, multi-year income growth that enables transformational change.

As Head of Fundraising, you will: 

• Lead the development and delivery of a high-level fundraising strategy, securing multi-year six-figure+ partnerships across corporates, trusts, foundations, major donors and HNWIs
• Manage, develop and inspire a team of 5 direct reports (responsibility for 7), fostering a proactive, collaborative and high-performing culture
• Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
• Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning

Essential skills and experience: 

• A strategic, senior-level fundraiser with a proven track record delivering six-figure, multi-year partnerships from corporates. Experience across trusts, foundations, and/or major donors highly desirable
• A proactive new business mindset, with eagerness to meet with donors and attend events
• Strategic leadership experience, with proven ability to motivate and develop fundraising teams
• An experienced relationship-builder who has used confidence and gravitas to engage CEOs, trustees, C-suite leaders and high-net-worth individuals — and successfuly make compelling asks

STEM Learning offer a sector-leading employee benefits package, which includes 30 days annual leave in addition to bank holidays and up to 15% employer pension contributions. 

This is a mostly home-based role, with travel to N.England and London for office time and meetings. There are travel-cost reimbursements available - please discuss. 

Detailed briefing notes and full support with CV and cover letter will be provided for suitable applicants. 

Salary: £65,000-£80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)

Be the force behind our fundraising future

We’re looking for an ambitious and strategic Head of Fundraising to lead the acceleration of Lift Schools’ comprehensive fundraising strategy and scale a proven fundraising income stream that supports our ambitious mission and long-term growth.

This newly created central role offers a unique opportunity to shape and scale how Lift Schools attracts philanthropic support, builds strong partnerships and unlocks new income streams to transform education for thousands of children. You’ll lead the delivery of a high-impact fundraising strategy, and develop a fundraising and major gifts pipeline with major donors, trusts, foundations and corporate partners.

You’ll be joining an organisation with philanthropic momentum, supported by a compelling strategy which you would have the opportunity to shape. Our foundation for growth is proven, including a track record of securing significant donations and grant successes. This is an opportunity to build upon prior successes for immediate, large-scale impact and rapid growth.

You’ll be someone who:

• Is motivated by our mission to provide an excellent education to every child, in every classroom, every day
• Brings a proven track record in securing income from major donors, trusts, foundations and corporates
• Has the vision and drive to both scale existing and establish new income streams from the ground up
• Understands how philanthropy can unlock opportunities for young people across the country

You’ll also need to bring:

• A strong track record in successful fundraising, ideally in education or the wider non-profit sector
• Experience leading or establishing a fundraising function
• Confidence in engaging high-value supporters, with excellent interpersonal and communication skills
• Strategic thinking, strong project management and a solutions-focused mindset

You’ll be ambitious, creative and values-driven – someone who’s energised by our mission and ready to lead.

Who is Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:

• We will provide an excellent education to every child, in every classroom, every day.
• With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
• We will work with others beyond our network to benefit more children and communities.

How we support you

At Lift Schools, we believe talent drives performance. We offer you:

• Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
• Flexible working: Enjoy a healthy work–life balance with two days a week working from home, 33 days of annual leave, and the freedom to work remotely outside of term time.

Ready to apply? Get in touch here. We can’t wait to hear from you.

The role is due to commence as soon as possible. 

Closing date: 19th November 2025, 5pm

Interview dates: 3rd and 8th December 2025

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Welcome to Ada! 

We are excited to be recruiting, for the first time, a Head of Governance and Performance. This important new role is part of the College’s wider leadership team and is of vital performance in ensuring the effective, efficient performance of the organisation. 

The right candidate will thrive in supporting the Board of Governors and College leadership team to work effectively by supporting them to ensure the accurate and efficient production and usage of all accountability reporting and communication throughout the organisation. 

Working closely with the Chair of Governors, as the College’s Clerk (training to be provided if necessary) and reporting into the Director of Finance and Compliance, you will thrive on providing detailed organisation to teams and bringing energy to the important discipline and accountability required to ensure a high performing Board and leadership team. You do not need to be a qualified Clerk but must possess a high level of attention to detail, be willing to take initiative where needed and be comfortable working with, and when necessary providing challenge to, senior executives and Board Members. 

You will have the opportunity to learn from a wide range of experienced professionals and understand what is really required to support an organisation to achieve consistently high performance. Ada is growing steadily and consistently and the opportunities for this role to grow and expand with the organisation are significant. If this excites you then please read on and apply as soon as possible. 

Key Responsibilities and Accountabilities

As Clerk to the Board of Governors

Provide procedural, regulatory, and governance advice to the Board of Governors. Responsibilities include:

• provide administrative support to the governing body, for example: co-ordinating calendar of dates for governing body meetings and preparing agendas, taking notes at meetings for the preparation of minutes and ensuring that all decisions are recorded accurately and objectively, including timescales for actions

• Support the implementation and effective use of New Governance Software and lead the shift to using Generative AI for note taking at meetings. Update and maintain a database of Governance information, ensuring secure handling of confidential data and information in compliance with College Policy and the General Data Protection Regulations.

• support the development and performance of governors in their role, for example: updating them on changes in legislation and policy, informing them of appropriate training and helping them understand their duties

• offer advice to governors and the college on the correct governance procedures and how to improve governance

• Work with the CEO and Executive Leadership Team (ELT) to ensure a high level of governor engagement by ensuring an up-to-date calendar of opportunities, appropriate communications and effective tracking and gathering of feedback

As Governance and Performance Manager

• Support the College’s internal governance function, providing administrative support in scheduling meetings, preparing agendas and taking notes/minutes. Lead the shift to using Generative AI for note taking at meetings and in systems and Processes to improve efficiency.

• Work with the Executive Leadership Team and wider leadership team to co-ordinate regular strategy updates and report on progress against strategic goals and agreed KPIs.

• Input into, and support with the co-ordination of the College’s Wider Leadership Forum and All-Staff sessions.

• Update and Maintain the College’s Risk Register and Master Policy Schedule.

• Assist with co-ordinating internal audit reviews in accordance with approved internal audit plan.

• Receive and co-ordinate timely responses to Freedom of Information (FOI) requests.

• Be a collaborative, enthusiastic member of the College’s wider leadership team, working closely with Staff and Governors to help deliver our ambitious strategy.

• Undertaking other duties commensurate with the role as directed by the Chair or Director of Finance and Compliance.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day. 

 Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

•  To provide and promote equality of opportunity in all areas of its work and activity;

• To recognise and develop the diversity of skills and talent within its current and potential community;

•  To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

•  To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.

Applicants with a Disability

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR team.

Sponsorship

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to Apply

Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.

Applications are reviewed on a rolling basis, should we find a suitable candidate, we reserve the right to close the advert earlier than advertised.

Closing date: Friday 14th November 2025

Good luck with your application!

The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.

What you'll do: 

• Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
• Drive continuous service improvement and foster collaboration across teams and partners.
• Build and maintain strategic relationships with key stakeholders to enhance service delivery.
• Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance. 

See the job pack for full details.

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, would consider band 8c, (up to £78,450 per annum), dependent on experience, plus 5% London Fringe Allowance (capped at £2,118 per annum)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

In this role, you will lead in creating a culture in which all aspects of clinical governance are embedded to ensure that our commitment to deliver effective high quality care is continuously maintained, providing a safe, effective and rewarding experience for veterans throughout the recovery journey.  You will lead on our audits and complaints functions; by ensuring we remain compliant with statutory clinical regulations and ensuring that if veterans have cause to complain, their complaints are dealt with in a timely and professional way and the organisation learns from when things go wrong. The successful candidate will have excellent leadership skills enabling them to inspire, motivate and influence colleagues across the organisation. The ability to communicate effectively across all levels and disciplines is essential; as is the requirement to travel to our other sites.

We continually strive for excellence in all that we do and therefore this post requires a dynamic and inspirational leader who will take a pragmatic approach to the challenges that lie ahead.  We are looking for a highly driven individual with credible and demonstrable experience in quality and clinical governance, who is passionate about the work Combat Stress undertakes. We would expect you have experience in working in mental health services – whether in the NHS, voluntary or private sector.

This is an excellent opportunity for someone who wants to stand out and make a difference in a national role for a unique and high-profile mental health charity.

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme