Head of supporter experience jobs in brent, derby

Location: Home based, with some travel to London and across UK

Direct Report: Reports to Head of Campaigns

Background: Research, policy, analysis, statistics 

Remuneration: £30,000 - £40,000 with 5% employer’s pension and 25 days holiday

Start date: July 2025

Term:  Full time (part-time may be considered), permanent position with 3 month probation period

We are River Action

At River Action, we’re on a mission to rescue Britain’s rivers from the devastating impact of agricultural, sewage, and industrial pollution. As a small but fast-moving organisation, we take bold action. We support grassroots movements, mobilise public opinion, influence government policy, and drive industry change to stop pollution at its source.

We’re looking for driven individuals who share our love for rivers and bring a creative, collaborative, and bold approach to campaigning blending sharp strategy with positively disruptive tactics that inspire real action.

If you want to be part of a movement making waves for cleaner, healthier rivers, we’d love to have you on board!

Who we are looking for

Are you passionate about using data to drive real change? Do you have the skills to turn complex information into compelling evidence that influences media, politics, legal action and public opinion? If so, we want you on our team.

We’re looking for a strategic, analytical and self-motivated individual who shares our passion for protecting rivers. You’ll play a key role in researching, analysing, and interpreting data and research to strengthen our campaigns, communications, and political advocacy work.

The ideal candidate will have:

• A sharp analytical mindset with strong research skills to uncover trends and opportunities for meaningful change.

• Excellent numerical and data interpretation skills, with the ability to translate complex information into clear, impactful messaging.

• Intelligent insight, with the ability to spot patterns in data to identify the evidence we need to inform powerful campaign strategies.

• A professional yet tenacious approach, confidently holding decision-makers and polluters accountable while working diplomatically to drive progress.

• The ability to proactively engage with and obtain information from others in academia, research, investigative journalism, industry, communities, government and activist groups. 

• The energy, creativity and strategic thinking to help amplify our impact.

If you thrive in a fast-paced, high-impact environment and want to be at the forefront of environmental policy and advocacy, we’d love to hear from you!

What you’ll be doing

As a Campaigns Analyst, you’ll play a crucial role in shaping River Action’s fight for cleaner rivers by transforming complex data and information into compelling narratives that influence public opinion, media coverage, political advocacy, and legal action.

Reporting to the Head of Campaigns, you’ll be at the heart of our evidence-based approach. You’ll be analysing government and industry data, uncovering insights, and equipping our team with the intelligence needed to challenge polluters, hold regulators accountable, and push for policy reform. 

Like a detective, you will be the person we rely on to seek out and identify the smoking gun - as well as to meticulously build out the pieces of the jigsaw - that demonstrates the malpractice, illegal behaviour or mismanagement of a water company, a factory farm or a failed regulator.

• Monitor government regulators and industry updates, tracking regulatory programmes, announcements, data, reports and other information.

• Develop and lead proactive data collection efforts including by making Freedom of Information (FOI) and Environmental Information Regulation (EIR) requests to inform and support campaigns, legal actions, investigations and communications.

• Plan, execute and report public opinion polls to gather insights that strengthen campaign messaging.

• Analyse and interpret complex data to uncover key insights that drive impactful campaigns and communications.

• Map and assess major campaign factors, including pollution sources, supply chains, regulatory frameworks and industry compliance.

• Investigate polluters, evaluating their legal obligations, governance structures, sustainability claims, environmental performance, finances and resource allocations.

• Investigate government regulators including the Environment Agency, Natural Resources Wales and Ofwat, analysing the performance of their monitoring, reporting and law enforcement duties.

• Maintain and update internal databases and fact sheets with the latest intelligence.

• Develop an in depth understanding of UK policy and legal frameworks relating to the regulation of rivers, and ensure colleagues are kept up to date with changes.

• Contribute towards River Action policy and advocacy work, ensuring our positions are underpinned by evidence and data.

• Ensure all River Action initiatives are evidence-based, current, and well-informed, and support colleagues requiring data and evidence for handling media opportunities.

• Research and propose solutions to environmental challenges, including technological advancements, regulatory changes, and financial incentives.

• Present research findings in clear, accessible reports that highlight environmental challenges and potential solutions.

• Produce compelling, data-driven reports and surveys for external publication, ensuring high engagement and impact.

• Collaborate with communications teams to translate complex data into visually engaging content for traditional and digital media.

• Provide accurate and up-to-date intelligence to strengthen campaign communications.

• Build partnerships with analysts, researchers, universities, think tanks, and third-sector organisations to collaborate on research and data-sharing initiatives.

• Manage relationships with external contractors, including researchers, polling firms, and academics, as needed.

• Support fundraising efforts by providing key data and insights for campaign and fundraising teams.

• Ensure all team members are well-briefed on the latest data and intelligence when engaging externally.

• Stay informed on advocacy, policy developments, and key relationships to strengthen research and analysis strategies.

• Contribute to shaping River Action’s position and key messaging to keep them fresh and relevant.

General

• Follow all charity policies.

• Actively participate as part of the team.

• Help to promote a positive, healthy and happy work environment and team culture.

• Attend and contribute to regular meetings.

• Work in accordance with the Data Protection Act.

• Be responsible for the health and safety of yourself and others at work.

• Undertake any other duties as reasonably required.

• Keep up-to-date with input from colleagues on related research, activities and policies.

As a small and agile team, we value flexibility. While these are the core responsibilities, staff may be asked to take on additional tasks as needed. If any task becomes a regular duty, the job description will be updated in consultation with the employee.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

River Action is committed to safeguarding and promoting the welfare of young and vulnerable people and expects all members of staff to share this commitment.

Location

You will work from home with some travel to meetings across the UK.

How to Apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Campaigns Analysist’:

• your CV (max 2 pages), 

• a cover letter (max 2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) - see attached documen

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Application process

Applications will be reviewed on a rolling basis until 23:59 on Wednesday May 28th 2025. 

Should your application be selected during sift, the next stage will involve a panel interview. You may also be invited to attend a second interview. 

Initial interviews will be held w/c June 2nd via Zoom, with a view to second interviews being held again by Zoom on the morning of June 17th or 18th.

Please indicate in your covering letter or in a covering email your availability for an interview during these weeks. 

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com

.

Research Initiatives Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Research Initiatives Manager is a crucial role at the College, as you will work closely with senior clinicians to lead a series of projects and activities to feed into the development and delivery of child-health research initiatives. The initiatives include research awards, research events and research capacity and capability building, by embedding academic skills into the paediatric workforce and enabling academic research.

As Research Initiatives Manager, you will also lead on the RCPCH Genomics Programme which aims to develop and deliver a series of resources and activities related to supporting the preparedness of our membership for the era of genomics medicine.

Based within the Research and Evidence team, you will be the operational lead for relevant Committees and working groups, acting as a representative of the College to represent the views of paediatricians, whilst ensuring timely reporting of progress to Project Boards.

You will also build and develop relationships with external stakeholders and work with the Head of Grants and Partnerships to identify sources of funding to support future work within the Research and Evidence remit.

With a degree or equivalent experience with a research, health science, life sciences or genetics/genomics component, you should have a proven understanding of the national funding landscape and infrastructure for clinical research.

An expert at providing senior project leadership, you should have experience of collaborative ways of working across multidisciplinary teams and programmes of work, along with demonstrable experience of producing high quality written reports, documentation and promotional information suitable for a range of audiences.

With excellent organisational skills and an ability to adopt an orderly and precise approach to work, paying careful attention to detail and the ability to follow standard procedures and ways of working, you should also have demonstrable programme management skills, and be capable of working autonomously and taking personal responsibility for your projects.

Knowledge of research methodology, including data analysis, along with a background of organising workshops and events and an understanding of the genomic medicine landscape, would be desirable. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 12 June 2025
Interview date: 25 June 2025

We have an opportunity for a highly motivated HR professional leading a strong HR advice and support team. The team is focused on advising and supporting our managers and staff across the organisation to maximise the performance and positive impact of our people. You will ensure that the HR service is highly responsive to current and future corporate and regional business needs and priorities. You will be based in our highly regarded, Investors in People Platinum, HR team in Creative Support’s friendly and accessible Head Office located in Stockport town centre.

You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people. A commitment to continuous improvement is essential.

With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:

- Employee engagement

- Employee communications

- Competence, capability and performance management

- Conduct and discipline at work

- Attendance and sickness management

- Welfare support and stress prevention/management

- Employee health and wellbeing

- People motivation, satisfaction and retention

- Employee career development and upskilling

- Workplace inclusion and diversity

- Relationships with workplace representatives/trade unions

- Promoting a positive and productive working culture

You will need to demonstrate significant HR experience and demonstrable expertise in the areas listed above. You will be able to lead and motivate a team and to empower each team member to flourish and develop in skills and confidence. Applicants should be personable, solution and outcome-focused and able to engage positively with staff and managers at all levels. You will need to be able to communicate clearly and professionally and you will demonstrate your people focused values in your practice.  

You will have excellent organisational skills with the ability to prioritise and manage a busy personal caseload. You will have a good eye for detail, be able to manage data and produce professional reports derived from spreadsheets and databases. A good standard of written English is required. A degree or comparable level of education is desirable. You must have gained, or be working towards a recognised accredited HR qualification. We can offer opportunities to develop your professional career in HR by offering support for further professional training as well as investment in soft skills.

The willingness to travel to any of our sites and offices across the country is essential, but it is not necessary to be a car driver. Your duties may be carried out mainly in office hours from Monday to Friday but some flexibility in working hours is required. Full Time and Part Time hours will be considered.

Interviews for this role will take place on 03 and 04 June 2025

Vacancy Reference Number: 84057

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

 

Job Title: Resident Liaison Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £36,790 per annum
Contract: Permanent

Are you passionate about making a real difference in people’s lives? Do you believe that residents should be at the heart of everything we do, and that everyone deserves a safe, warm, and well-maintained home? If so, we want you to join our team as a Resident Liaison Officer at ISHA.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is empathetic, proactive, and genuinely passionate about supporting communities.
• Has experience in customer service, housing, or community engagement.
• Can manage multiple tasks effectively while maintaining a resident-first approach.
• Thrives in a collaborative, people-focused environment.

This is a fantastic opportunity for the right person to join our small, but supportive, team that makes up one element of the wider Housing and Neighbourhoods directorate.

As a Resident Liaison Officer, you will be the vital link between ISHA and the people we serve. Your role will be to build strong relationships with residents and leaseholders, ensuring they are informed, engaged, and supported through any housing-related matters, including repairs, refurbishments, and community initiatives. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.

This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour — because that always goes a long way when we’re having a hard day, which is inevitable. 

Some key responsibilities include:

• Talking with residents and leaseholders, addressing queries, concerns, and feedback with empathy and professionalism.
• Communicate clearly and effectively about ongoing works, projects, and changes affecting residents.
• Work closely with contractors, and Housing and Neighbourhood colleagues to ensure minimal disruption to residents’ daily lives.
• Attend resident engagement activities, ensuring their voices are heard and valued.
• Advocate for residents' needs, helping to shape our services with their best interests in mind.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00 30 May 2025
Interview: 16 June 2025 in person at 102 Blackstock Road

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

Fundraising Officer (Stewardship)

At least 25-37 hours per week

Salary £25,000 - £27,500 pa

The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.

The stewardship of our donors and supporters is fundamental to the success of our fundraising here at Rose Road. This role will play a vital part in growing our income streams. You will work with our individual, community and corporate donors in order to maximise the potential of all opportunities.

We are looking for an excellent relationship builder. You will lead on the delivery of our donor stewardship across all income streams ensuring you work to inspire and motivate our supporters by telling our story passionately.

We are looking for a people person, who has a natural curiosity to find out more about the people who support us, work for us and use our services, and is passionate about telling these stories. This is the perfect role for a candidate looking to develop in the fundraising and events sector. We can promise great support, lots of training and the opportunity to grow, develop and progress.

Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional 

 We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.

 We offer:

• 25 days annual leave per annum, rising to 28 days after five years continuous service.
• Contributory pension scheme
• Training and Development
• Employee Benefit Programme

 Closing date: 2nd June 2025

Interviews: 11th June 2025

 Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.

Registered Charity No. 276172.  

Location: Central London/Hybrid
Salary: £90,000k per annum – negotiable depending on experience.
Job Type: Full time
Contract Type: Fixed Term Contract
 
About In Kind Direct
 
For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to over 6,000 community groups. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.
 
Our values
 
We work with kindness, togetherness and integrity, driving innovation.
 
The Opportunity
 
We’re seeking an energetic, commercially savvy Interim Commercial Director to join us for approximately nine months. You’ll provide strategic leadership to our Commercial Team, manage our thriving e-commerce operation (equivalent to a £30m etail business) and cultivate and deepen long-term partnerships with our FMCG and retail supporters, both new and those who have worked with us for many years. This is a unique chance to shape mutually beneficial relationships that fuel social impact across the UK.
 
Key Responsibilities: 
 
Leadership

• Lead, coach and motivate the Commercial Partnerships team to deliver outstanding results, including achieving 2025 targets and deliverables
• As a key member of IKD’s senior Leadership Team, contribute to the operational and strategic direction of the organisation, and attend regular meetings of IKD’s Board of Trustees
• Provide dynamic day-to-day leadership presence, role-modelling IKD’s values and promoting a culture of entrepreneurship and results-focus

Strategic Commercial Relations

• Accountable for IKD’s relationships with its major commercial partners, ensuring successful collaboration and delivery of mutually-agreed targets and plans.
• Work with the Heads of New Business and Partnerships to develop and implement Commercial Team plans, enabling the delivery of all commercial targets and success criteria 
• Maintain a close watch on the needs of our charitable network, and identify a pipeline of current and new donated products in response
• Lead the Head of Partnerships and Head of New Business in building account plans for current and future product donors. Develop and drive trading strategy, including delivery of partnerships with affiliate schemes 
• Ensure excellent customer service to maximise the potential for product donations, including the development of bespoke proposals, high-quality impact/progress reports and any other engagement collateral required 
• Attend networking and other events relevant to IKD, building relationships with influencers and those able to support IKD 

E-Commerce 

• Accountable for delivering revenue targets through IKD’s e-commerce platform
• Work with the Operations Director and E-Commerce & Digital Marketing Manager to oversee the customer journey, aiming to increase conversion, retention and renewal 
• Support the E-Commerce Manager to develop and deliver the workplan for all corporate sites 
• Work with leadership team to deliver data-led analysis of our performance, both on commercial performance as well as marketing and business development

Marketing 

• Support and guide the Marketing team, to ensure successful delivery of IKD’s calendar of high-impact marketing and advertising campaigns, including social media
• Oversee the internal and external use of branding guidelines – ensuring consistency in the look and feel of all collateral materials, events and campaigns – protecting IKD’s corporate identity and positioning 
• Monitor the effectiveness of all marketing initiatives and activities, providing ROI and engagement measurements 
• Lead the marketing team in developing ambitious plans to celebrate IKD’s 30th anniversary in 2026

 Skills/experience you will bring: 

• Ability to work at both a strategic and operational level, being able to see the bigger picture while also being comfortable with detail and data, and ‘getting things done’ 
• Demonstrable sales and business development experience, having held a lead role in growing commercial revenue
• Strong commercial acumen, with excellent numeracy, analytical and negotiating skills 
• A passion for social impact - a storyteller, able to sell an inspiring vision 
• Excellent ambassadorial, communication and relationship-building skills
• A very clear customer focus
• E-commerce experience 
• Ideal: (It would be great if you have this, but we are open to candidates who may not)
• E-commerce experience in a charity or e-retailer 
• Strong day-to-day marketing experience in particular planning, executing and measuring the success of campaigns 

 
Working at In Kind Direct 
 
Our team receives excellent training and development, and team benefits include an interest-free travel loan, volunteering days, 28 days holiday each year (including 3 days between Christmas and New Year, excluding public holidays) and a generous pension scheme entitlement. We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.
 
We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women.
 
We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. We will meet all reasonable expenses and will support anyone invited to interview to be able to participate.
 
How to apply 
 
The deadline for applying for this role is Friday, June 6th. For details of how your data as an applicant will be used and stored, please read our Privacy Policy. We ask all applicants to complete an Equal Opportunities Monitoring form, either through our website or our online application process.  
 
To apply, please submit your CV and a brief supporting statement (max. 500 words) through our online application portal. Applications submitted without a supporting statement may not be considered.
 
Provisional interview dates:
 
Initial screening calls (15 mins) - W/C 9th June
First interviews likely to be W/C 16th June,
Second interviews likely to be W/C 23rd June.
 
REF-221662

Purpose of the role:

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring the smooth running of NEON’s finance systems and processes. You’ll do this by delivering on the main financial tasks day-to-day, and support with finance projects aimed at improving NEON’s systems.

Key Responsibilities: 

1. Doing all of our day-to-day fundraising administration to keep us well-organised and compliant. This includes:

   1. Recording and monitoring fundraising data using our Fundraising Tracking Database

   2. Keeping all of our grant agreements, contracts and other relevant documentation well-organised on GDrive and elsewhere 

   3. Ensuring compliance with the financial requirements of the grant agreements, and updating and maintaining the grant payments schedule 

   4. Raising invoices on Xero in line with funder agreements - noting instalment dates and receipts

2. Preparing payroll each month, ensuring everything happens on time and coordinating with our payroll agency. (This may only be a temporary responsibility) 

3. Processing and reconciling payments. This includes:

   1. Reconciling bank receipts and chasing late payments

   2. Processing supplier invoices and payments

   3. Monitoring our team’s Pleo card expenses and posting on Slack to our team for authorisation

   4. Managing the subscriptions on Pleo cards (this is likely a temporary responsibility until our People & Ops Manager returns from sabbatical leave)

4. Preparing some financial reports and accounts. This includes accounts to trial balance, and ad hoc reports from Xero when our team have finance queries or need support

5. Supporting with finance projects which make our finance systems work more efficiently, simply and sustainably e.g. helping to update our budget spreadsheets and approach to budgeting, or moving to a new bank

6. Supporting the Head of Finance with budgets, financial planning and reports and any other ad hoc finance tasks

7. Being part of Ops Hub shared work and cross-organisational work and team days 

About you:

• You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships

• You have solid finance experience and skill. For us that means:

  1. a minimum of three years work experience in a finance role, preferably within the charity/non profit sector. This means you have a good understanding of non-profit finance, including VAT and managing restricted and unrestricted funds

  2. a solid understanding of Accounts Payable (with BACs, invoicing, etc) and Receivable (invoicing and credit control) processes

  3. a Level 4 AAT, equivalent qualification or equivalent experience

  4. experience in control accounts reconciliation, and posting journals

• You know how to use accounting software and apps (e.g., Xero, Quickbooks, Sage) as well as Microsoft Excel or Google sheets

• You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

• Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard

• You have strong organisational and time-management skills that are required to manage multiple tasks and deadlines. And you are comfortable moving between different paces of work - slower, more methodical work and quicker turnaround work

• You are a great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work

• You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll receive feedback from others well (and learn to give feedback well too)

• You are committed to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Job Title: Policy & Research Officer
Location: Remote (with UK and international travel, candidate must be UK-based)
Hours: Full-time  
Salary: £30,000 - £33,000 
Reports to: Head of Insight & Advocacy 

About Us 

Metabolic Support UK is the leading organisation for people living with inherited metabolic disorders (IMDs) and their families. We provide expert support and advocacy, champion research, and work with health services and policy-makers to ensure people with IMDs and their families get the care they need and deserve. 

The Role 

We are looking for a curious and committed Research & Policy Officer to help us build the evidence base to improve the lives of people affected by IMDs. Reporting to the Head of Insight & Advocacy, you will play a key role in delivering our research projects, keeping tabs on relevant policy developments, and helping shape our responses to consultations. 

Key Responsibilities 

Research (under supervision of the Head of Insight & Advocacy): 

• Support the design, planning, and delivery of qualitative and quantitative research projects 

• Conduct literature reviews, stakeholder mapping, and data analysis 

• Contribute to survey development, focus groups, and interviews with people living with IMDs, families, clinicians and other stakeholders 

• Assist with analyses and write up findings in accessible and engaging ways for different audiences 

• Ensure all research is ethical, inclusive, and relevant to the needs of the IMD community 

Policy Monitoring and Response: 

• Track developments in policy relevant to rare diseases and inherited metabolic conditions 

• Summarise key policy updates for internal and external audiences 

• Support the drafting of consultation responses, position statements, and policy briefings 

• Contribute to campaigns, stakeholder engagement, and policy influencing activities 

• Help ensure the voice of the IMD community is reflected in national and local policy discussions 

About You 

We are looking for someone who is: 

• Organised, analytical, and enthusiastic about improving lives through research and policy 

• A strong communicator – able to write clearly and concisely for different audiences 

• Comfortable working with data, both qualitative and quantitative 

• Keen to learn, with some experience in research or policy (academic, charity, health, or public sector settings) 

• A team player who enjoys collaborating and supporting others 

Desirable experience: 

• Background in public health, health policy, social research, or similar 

• Experience working with or for people living with a disorder, carers, or people with rare or long-term conditions 

• Familiarity with the NHS, health inequalities, or rare disease policy 

What We Offer 

• A chance to make a meaningful difference in a growing, agile charity 

• A friendly and supportive team culture 

• Flexible working arrangements 

• Opportunities for learning and professional development 

An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care. 

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years. 

The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 18 May 2025.

Our London, South-East & East Region has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £130m to good causes throughout the region.

As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there are 2 Senior Grant Making Managers, 10 Funding Managers, 40 Funding Officers as well as 1 other Executive Officer. You will report into a Funding Manager and work both remotely and be based for some of the time in the London Office (located near King’s Cross Station). There will be some occasional travel to other locations across the region throughout the year. 

Organising will be at the heart of your role and you will be in regular contact with the team across the region. The key duties of the role include:

· Supporting the Senior Head of Regional Funding, managers and their teams.

· Administration of our grant making database using Salesforce.

· Diary management for Senior Head of Regional Funding and Senior Managers.

· Organising, supporting and minuting a range of regular online and meetings face to face.

· Responding to customer enquiries made to the region.

· Supporting teams with stakeholder engagement.

· General administrative and facilities support.

 The role is London based and there will be an expectation that Executive Officers will be based in the office around 2 days a week.

Interview Date: Week commencing 9th June – Virtual, one stage process

Location: Hybrid, flexible working, London based, Office - circa 2 days per week

On application, please align your supporting statement to the criteria below

Essential:

· Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.

· Excellent verbal and written communication skills.

· Experience of working in a customer facing role and working in a team.

· Good IT skills, including Microsoft Office.

· Ability to collate information to produce accurate meeting minutes.

Desirable:

· Ability to handle sensitive information with discretion and sensitivity.

· Previous voluntary or work experience in the charitable sector.

.       Diary management experience.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Senior Research Insight Analyst
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office
Salary Range £48,000 - £53,000
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will lead the delivery of Macmillan’s research projects within our Insight & Performance division – designing and managing research to produce customer, market, and trend insights that add to add to Macmillan’s structured evidence base and maximise our impact on people with cancer.

You will be part of a multidisciplinary group, working with research, evaluation, business intelligence, data and digital analytics experts, to deliver against key research and insight focus areas for Macmillan, prioritising effort where potential return and impact is greatest.

You will also work closely with Macmillan’s subject matter experts and our research agency partners to develop and deliver high quality research projects that meet organisational needs and ensure Macmillan’s evidence base remains current and comprehensive.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience of current qualitative and quantitative research & analysis tools, methodologies, and structured thinking techniques, including working with minority and seldom-heard groups.
• Project management experience (scope, budget, and schedule management) in a matrix environment  requiring collaboration across a range of disciplines and/or in people management (including volunteers or interns).
• Experience of supporting strategy development and product and service innovation processes.
• Knowledge of the UK health and social care landscape and how it relates to Macmillan's strategic objectives to reduce health inequities, reduce variation in treatment and care and support people living with cancer and other long term conditions would be desirable.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Tuesday 20th May 2025
 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Are you our new Interim Marketing and Brand Manager?
Do you have the passion and ideas to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in driving forward our brand identity, as well as developing insight-led marketing strategies and campaigns that inspire action and encourage more people than ever to support our work?

We are looking for an Interim Marketing and Brand Manager who will bring their creative flair, marketing experience and leadership skills to our brilliant team of communications experts. This is a great role for you if you have a background in marketing and brand within the charity sector, and are lookjng for the next step in your marketing and communications career with a leading, national charity.

A confident self-starter and people person who loves building relationships across teams, you’ll be brimming with ideas, and have the marketing experience to make them happen so that together with our communities, we achieve a world where everyone survives and lives well with ovarian cancer. With the support of the Head of Digital and Marketing you’ll work across the organisation to ensure that the Target Ovarian Cancer brand is front and centre, develop and deliver marketing and communications strategies, plans and campaigns to achieve the organisation’s business objectives and KPIs, focussed on attracting and engaging more people who want to use our supportive services, campaign for change, partner with us, and donate or fundraise.

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new three year plan.

Join us and together we'll fight for a world where everyone with ovarian cancer lives.

The role is a full time, 35 hours per week, one year fixed-term contract position.

We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.

Please submit your application by 26 May 2025.  We will be looking to also schedule interviews week commencing 26 May 2025.  In the event you are invited to interview, you will be given the opportunity to let us know any reasonable adjustments you may require to the interview process.

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1). 

Cambridge Women’s Resources Centre (CWRC) is looking for a dynamic, compassionate, and forward-thinking Centre Manager to head up our newly reopened Peterborough Women’s Centre, which reopened its doors in March 2025 following renovations. 

This is an exciting opportunity to build a trauma-informed, vibrant women’s service in an area facing significant deprivation, including women who have been involved in the criminal justice system. As Centre Manager, you will lead the development of the centre’s services and partnerships, directly contributing to improved health, wellbeing and rehabilitation of women in Peterborough. 

Whether you're an experienced women’s sector professional, a community or probaton worker ready to step into management, this role ia a unique chance to shape a centre from the ground up—bringing vision, empathy, and leadership to make a real difference to women's lives in Peterborough.

The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness.

This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential.

In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.