Head Of Supporter Experience Jobs in Manchester, Greater Manchester

About Us

The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for a Corporate Partnerships Manager to join our Engagement and Fundraising Team.

The Benefits

As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a supportive working environment.

• Salary: £43,931 per annum
• Car allowance £3,400 per annum
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days plus bank holiday (prorated)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme and other wellbeing support tools
• Hybrid working

The Role

Based either at our Head Office in Basingstoke, Hampshire, remotely or hybrid, you will lead and manage the development and delivery of income growth from corporate partnerships.

In this fast-paced and exciting role, you’ll be proactively identifying and securing new partnerships, whilst nurturing and maintaining existing relationships. Working with the wider engagement and fundraising team, you will ensure donors receive the best experience and an integrated and joined up fundraising plan is delivered.

This role is subject to a Basic Disclosure and Barring Services Check.

About You

We’re looking for an enthusiastic manager with knowledge and experience of corporate account management and new business development. You will be experienced working in a fundraising environment and managing key fundraising projects.

You will need to be confident communicator, calm under pressure and keen to evidence the success of your work through data analysis, you will be able to adapt your approach to suit different audiences. 

Please see the job description for a full outline of the role and organisational outcomes it contributes towards.

How to apply

For more information about the Charity, please visit our website. To apply, please upload your CV and cover letter using the Apply Now button. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Location - Home-based with some travel to office based in Birmingham and across the UK.

Are you passionate about improving the lives of those experiencing homelessness and social exclusion? Join homelessness charity Emmaus UK as our new Director of Partnerships and Federation Development.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the Role

As a critical member of the strategic leadership team (SLT) for Emmaus UK, the Director of Partnerships and Federation Development will take lead responsibility for ensuring the provision of high-quality support, advice, capacity building and grant-making for federation members in the UK.

The postholder will play a key role in the development of national strategic partnerships and will collaborate with federation members to ensure that federation strategic priorities are delivered and that our colleagues across the federation are able to do their very best work supporting people to overcome homelessness and poverty.

The role will also ensure effective programme and project management of directorate projects and work to embed cross-directorate working and co-operation.

If you are interested in the role, please submit a completed Application Form and the Equality & Diversity Form using the Application Pack for guidance.

Emmaus UK is a secular organisation, committed to equality and inclusion and welcomes applicants from all backgrounds.

The deadline for applications is 9am on Monday 17th June 2024. Please email application to us. (email address is in the application pack) 

Those shortlisted will be invited to an interview conducted via Microsoft Teams, on Tuesday 2nd July and Wednesday 3rd July 2024.

If you would like to arrange an informal discussion about the role, please email us. 

An Emmaus UK organogram is available on request.

The EPIC Restart Foundation empowers people to restart positive lives after gambling harm.

“The single best thing I have ever done for myself. I have a renewed sense of power over my life, my mindset, and my goals. A genuinely life changing experience.”

We are an independent charity founded in lived experience of gambling harm. We are driven by our passion to ensure people are supported to sustain long term recovery and more fulfilling, purposeful lives. 

With an expanding portfolio of UK-wide programmes, we are seeking a highly motivated Programmes Manager who excels in programme management and delivery to join our growing team.

Working closely with the Head of Programmes and colleagues, you will manage the delivery of EPIC Restart's national programmes, working hands-on to support and manage a wide range of in-person and online activities, embedding good project management principles across our programmes and driving successful outcomes.

70% of our team and trustees have experienced gambling harm either directly or indirectly. Lived experience is an advantage but not an essential requirement for this role, as you will be collaborating with colleagues who bring their lived experience insights to inform our activities. But you must be passionate about making a difference and excited by the opportunity to transform lives, support people in recovery and sensitive to their needs.

If you are an experienced Programmes Manager, looking for a role that will excite, challenge and fulfil you, please head over to our website to download the Application Pack with details of how to apply.

University of Manchester Students’ Union 

Head of Advice - Service Transformation (Maternity Cover) 

Salary: £34,650 - £38,850 (plus a cost of living award will be added from August) 

Location: University of Manchester Students' Union, Oxford Road, Manchester, M13 9PR 

Contract: Fixed-Term, ending on 31st August 2025 

Hours: Full-Time, 35 hours per week (open to part time working requests of 0.8 FTE) 

Are you looking for a role in an information, advice or guidance setting? 

If so, we are looking for you! We’re looking for a Head of Advice Service Transformation (Maternity Cover). Are you the kind of person that wants to make ‘the way things work’ better and have some experience of improving systems and processes in an advice or guidance team? 

About the Students’ Union  

The Students’ Union is a registered charity and is independent from the University (although we work closely together). We are a student-led organisation and exist to help students make the most of their time at Manchester and get the best for their future. We’re the home of societies, volunteering, student media, advice, campaigns, student democracy and events. 

About the role  

The University of Manchester Students’ Union Advice Service supports 50,000 students (3,100 service users a year) on a range of academic, housing, disciplinary and student finance issues. The advice service offers in person, over email and over video conference advice and this year we want to supercharge how able the service is to meet increasing student demand. We’re looking for someone who’ll review our processes and systems to deliver excellent customer service. We want someone who can support staff to develop into the more senior roles we’ve designed in our restructure. 

This is a senior, Head of level role in our organisation, and we’re looking for someone who can work independently and bring their experience and knowledge to the role and connect in with other teams as well. This is a perfect role to go for if you’re interested in a secondment, looking for that next level up and you’ve got examples of where you’ve done some of the things in the job specification before, or if you’ve working in an information and guidance service and can see the transferable skills across to advice giving. 

Key Dates: 

Closing Date: 3pm on Sunday 26th May 2024 

Interviews: Monday 10th June 2024 

How to Apply    

Please click 'Apply’ to be redirected to our website, where you can download the Job Description and Person Specification and find details of how to apply.   

For an informal conversation about the role and application process, please contact Anh Ly at Atkinson HR Consulting.

Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.

Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.

Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.

Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first. 

About the role

We are looking for an experienced and committed Business Development Manager to join our growing charity. Responsible for winning new business and retaining existing contracts to achieve financial and growth targets, this is a pivotal role at Kinship. If you are self-motivated, have experience of producing high quality, successful bids, can think strategically, and love to work collaboratively across teams, we want to hear from you.

Key responsibilities include:

• Lead on all commissioning activity at Kinship directly with commissioners and through tendering activity.

• Lead and support the creation of high-quality bids including writing technical questions and method statements.

• Develop and maintain a thorough knowledge and understanding of Kinship, the external environment, and kinship carers and integrate this knowledge into business development activity and bid production.

Essential requirements include:

• Experience of successful bid production and bid management – from identification of opportunity through to submission. Track record in successful tendering for retention of contracts and new business.

• Excellent communication skills – both written and verbal. Able to articulate and translate complex ideas and service delivery models into compelling, structured, and high-quality written propositions.

• Ability to analyse large volumes of information to develop clear and compelling bids and proposals.

Key dates:

• Application deadline: 5pm on Thursday 30 May

• Interview date: Thursday 13 June (in-person, London)

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.

Betknowmore UK is proud to introduce 'Your Voice Matters,' our latest project aimed at addressing the unique challenges of gambling harms within London's Black community. With a focus on removing barriers and reducing stigma surrounding seeking support, our strategy empowers individuals, communities, and faith leaders.

We are looking for an experienced Project Coordinator to join our team and lead the implementation of 'Your Voice Matters.' Collaborating closely with our Director of Support Services and fellow Betknowmore colleagues, you will oversee the delivery of workshops, facilitate focus groups, and participate in community engagement events. Supported by our partnership with The Faiths Forum for London, you will play a pivotal role in fostering relationships within the Black community to maximize the project's impact over the next two years.

This position is primarily home-based, with regular travel across Greater London as required. The role is full-time, offering a competitive salary between £33,000 - £35,000 per annum, dependent on experience and qualifications. Additional benefits include a pension scheme and generous work/life balance. This is a fixed-term appointment for a period of two years, subject to satisfactory role performance.

We seek to promote diversity and inclusion in our recruitment process, recognising the significance of authentic representation in effectively serving our communities. Therefore, candidates from the Black African and Black Caribbean communities are strongly encouraged to apply, as we are committed to building a team that reflects the diversity of those we aim to support.

This protected characteristic qualifies as an occupational requirement within this role, permitted under Schedule 9, part 1 of the Equality Act 2010.

As a growing charity with ambitious goals, you will be instrumental in working towards the following objectives:

• Enhancing awareness of gambling risks and signs of harm among women and minority communities

• Strengthening the knowledge and skills of external professionals, staff, and volunteers in understanding gambling harm and available support services

• Mitigating the stigma associated with gambling harm among women and minority communities

• Building confidence among women and minority communities to engage with gambling harm support services

• Creating opportunities for women and minority communities to contribute to the design and delivery of services tailored to their cultural and social preferences

Primary Objectives

• To cultivate a deep understanding of the distinctive challenges relating to gambling harm within the Black community. You will prioritise stakeholder engagement and be adept at facilitating community workshops, crucial components of the role

• Deliver essential education on the potential impact of gambling and associated harms

• A key aspect of the role will be stakeholder and collaboration management. Betknowmore UK works with partner organisations to ensure the very best standard of care for our clients, and we expect the postholder to demonstrate excellent customer service standards

• Strategically support outcomes to reduce overall inequalities in gambling harms, with a particular focus on Black communities, including women and affected others

Essential Skills & Knowledge

• An understanding of the role of lived experience in addiction recovery
• An appreciation and commitment to inclusivity and strengthening the voice of lived experience to help reduce stigma and contribute to social change
• Knowledge of charity governance, safeguarding and compliance requirements
• Strong administrative and organisational skills
• Experience of working with confidential and sensitive data and following best practices when handling this type of data
• Excellent communication skills, both written and oral, with the ability to communicate effectively with people at different levels
• Strong attention to detail and time management skills
• A willingness and capability to allocate sufficient time, on a flexible basis, to carry out effectively the duties and responsibilities of the post
• Ability to work positively in a team
• Ability to work independently, prioritise, plan and manage own workload
• Understanding of using an Apple Mac and relevant software e.g. Excel, Word
• Empathy with the Charity’s aims and objectives

Desirable Skills

•  Knowledge of gambling and related issues

Please see our full Job Pack before applying.

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• Fully remote working. 

• Competitive salary £30,560 - £33,583 PA (depending on experience) 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• For full details see our benefits guide  (Downloadable from our website)

Job Title: Customer Experience Manager  

Salary £36,000 

Hours: 35 hours per week

Location: Fully remote – home based

Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

About the role

We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT.  If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.

The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.

You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.  

At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.

We are looking for….

• A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
• A leader who is forward thinking and inclusive.
• A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
• A process driven, bold individual who is not afraid to challenge the status quo.

If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you.  Join us in our mission to empower parents and create a positive future for families everywhere.

The successful candidate can be based anywhere within the UK with this remote opportunity.

What we offer

We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 10am on Friday 24th May 2024

Interview dates: Wednesday 29th and Thursday 30th May 2024

Interview format: Virtual – Teams link will be sent with invite to interview.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.

Please see below for more information on what just might be your future role.

About You

Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.

About the Role

You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business. 

About the Team

You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.

Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.

SOCIAL WORKER (CARITAS SCHOOLS’ SERVICE)

5 days per week, term time only (39 working weeks, 13 non-working weeks)

Point 19-26, Qualification Bar at Point 24

£30,529 - £36,072 (pro rata for term time) Actual £26,091 - £30,828

Plus Essential Car Allowance

Fixed Term Contract for 12 months (Maternity Cover)

SCHOOLS BASED ACROSS BURNLEY & SALFORD

We require a Social Worker to provide high quality social work in our schools across the Diocese of Salford according to each school’s formal agreement.

You will work directly with children and young people, their parents, carers and schools in order to further the child’s welfare and provide the interventions necessary to enable them to use their learning opportunities to the full. You must be able to provide a non-judgemental, caring and confidential environment throughout this work to ensure the issues are addressed in an appropriate manner for all those involved.

To apply you will have experience of working with children and families and experience of direct work with children which includes supporting school staff with safeguarding. You must have competent IT skills which includes providing regular reports to the individual schools and Caritas and feedback to school staff as required. You must be able to maintain appropriate resources, databases and case files as well as maintain efficient and comprehensive referral and recording systems.

Registered social worker status with Social Work England (SWE) is essential and the salary includes accrued annual leave.

This role is due to commence in September 2024.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Closing date: Monday, 3 June 2024

Interview: Friday, 14 June 2024

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves working in the schools as required.

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

We are an agile social enterprise looking for a qualified Finance Manager to manage and operate our existing finance function. Working flexibly from home, you will perform a core role in our small, friendly virtual team helping to maintain financial stability and control as we focus on our mission to deliver successful projects across a range of settings globally. You will report to the Strategy Director. The role is advertised at 15 hours per week and the preference would be for these hours to be worked over 3 days, however this can be flexed in line with the cyclical nature of some of the finance activities, particularly during quarter end.

This role has management & operational responsibility for all finance processes including budgeting, cashflow, VAT, Payroll, and overall management of our bank accounts and treasury. The Finance Manager will also manage the relationship and coordinate with our outsourced financial service providers.

PCI offers 25 days annual leave (pro rated for part time employees) plus the usual 8 bank holidays; time off in lieu; 5% company contributions to the NEST pension scheme; discounted shopping voucher scheme through Rewards Gateway.

Purpose of the role

• Managing working relationship with outsourced bookkeepers.
• Invoicing, expenses and treasury
• Main contract for bank accounts
• Payroll
• Budgeting, reforecasting, cashflow, ad hoc financial reporting
• Support work for annual statutory accounts & corporation tax return & VAT returns

Person criteria

Essential

1. Demonstrated finance qualification, ideally ACA/CA or ACCA. Undergrad degree in Accounting with considerable relevant experience will also be considered.
2. Strong experience in all aspects of financial management, accounting and tax.
3. Natural aptitude for financial control & ability to identify areas of process risk.
4. Strong Excel skills.
5. Good communicator with ability to write clear instructions & summarise key messages for non-finance colleagues.
6. Ability to advise & recommend logical actions to senior managers/directors.
7. Ability to multi-task and juggle competing priorities, remaining calm under pressure, whilst monitoring wider environment for related impact.
8. Proactive and takes own initiative; comfortable making decisions & taking responsibility
9. Access to appropriate connectivity & workspace which is conducive to productive home working
10. Efficient, organised, accurate & thorough record-keeper, with keen attention to detail
11. Experience working as part of a virtual/remote team.

Preferred

1. Experience using Xero or similar accounting package.
2. Experience working in a small business environment.
3.  Experience working in the social enterprise/non-profit sector.
4. Commercial acumen
5. Familiarity with Dropbox
6. General good aptitude for IT and able to resolve basic issues yourself.
7. Ability to work flexibly, including occasional evenings and weekends, especially during peak finance cycles

See detailed job description attachment for further details.

Age UK's Digital & Technology division is recruiting for a Junior Reporting Analyst to join our Service Delivery team in a newly created position.

We have recently implemented a new ITSM tool which provides lots of raw data, which we would now like to process, analyse and use to make decisions across our Digital and Technology division.

We are looking for a Junior Reporting Analyst who is confident working with data sets, is analytical in their approach and enjoys creating data backed suggestions around saving and making money, achieving charity objectives and reducing risk for Age UK.

This role offers hybrid working, where you'll spend 2/3 days a week on-site in either our London, Ashburton, Warrington or Blackpool office. The rest of time is spent working remotely.

Working hours are 35 hours per week, Monday to Friday.

Age UK internal grade - 8T

Must haves:

Data Analysis Skills:
* Proficiency in SQL: You'll have some experience or an understanding of how to retrieve, manipulate, and analyse data from relational databases. SQL is fundamental for creating accurate and insightful reports.
* Excel: You understand how to use Excel for data organization, analysis, and visualization. Features like formulas, charts, and pivot tables are crucial.
Technical Competence:
* Power BI: You'll have some experience or an understanding of how to use Power BI to develop dashboards, predict performance, and automate reporting processes.
* As a reporting analyst you'll deal with large datasets. Being meticulous ensures accuracy and high-quality work.
Analytical Mindset:
* Critical Thinking: You'll evaluate data objectively and identify trends.
* Problem-Solving Skills: You'll have an understanding of the importance of being able to analyse complex issues and work with your team to devise appropriate reporting strategies.
Communication Skills:
* You'll work with your team to translate data into understandable insights for stakeholders.
* You'll present findings effectively through written reports and verbal communication
Business Acumen:
* You understand the importance getting to know the context and goals of the business. This will help you to align your reporting with organisational objectives.
Continuous Learning:
* You are self-motivated and stay updated on industry trends, tools, and techniques.
* You'll engage with communities, practice regularly, and explore new features

Great to haves:
* Tableau: Familiarity with Tableau for creating interactive dashboards and visualizations.
* Python or R: Basic knowledge of programming languages like Python or R can enhance your analytical capabilities.
* VBA (Visual Basic for Applications): Learn to automate tasks within Excel using VBA1.
* Attention to Detail.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK’s working from home policy.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops, and is working towards the day when all dogs can enjoy a happy life, free from the threat of unnecessary destruction in the UK and internationally. Dogs Trust Worldwide works with local dog welfare organisations around the world to improve the lives of dogs in the communities where they operate.

Dogs Trust are going through a period of growth, with recruitment for two Senior New Partnerships Managers due to the existing Lead getting an internal promotion. There are continuing plans to drive new business through long-term strategic partnerships.

The Senior New Partnerships Manager will play an active role in winning new partnerships to support international and UK-based work. Alongside the Deputy Head of Partnerships, you will work closely with the prospect research and special events team, and line manage a New Partnerships Manager.

You will be responsible for proactively identifying and cultivating high value prospects within target corporate sectors, to win significant high value multi-year partnerships that support Dogs Trust’s work.

This role will look for high value opportunities across multiple fundraising mechanisms including, but not limited to, corporate donations, cause-related marketing, consultancy services, gift in kind and pro bono cost saving, employee engagement and volunteering, charity of the year and sponsorship.

About the role

• Identify and cultivate new corporate partnerships supporting a new business team target of £950k.
• Collaboratively work with the Deputy Head of Corporate Partnerships in developing new corporate fundraising products that access a range of different corporate income streams.
• Build networks with key decision makers and influencers at target companies to strengthen relationships and build long term partnerships.
• Line manage a New Partnerships Manager supporting performance and professional development.

About you

• Proven track record of identifying and securing 5-6 figure corporate partnerships.
• Experience of line managing or supervising staff to deliver excellent work and of supporting their professional development.
• Demonstrable experience of writing successful, inspiring, emotive and technically accurate proposals and pitches, tailored to a corporate audience.
• Tenacious, with strong negotiation skills and full appreciation of the commercial value of Dogs Trust brand and assets

About Earlsfield Foodbank

At Earlsfield Foodbank, our mission is to create a profound and lasting impact on our community. We are an independent foodbank set up in 2013 and are part of the Independent Food Aid Network.

We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging our local community to promote our mission. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.

Earlsfield Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. As demand for the foodbank grows, we're looking for an experienced Operations Manager to join our team and be a catalyst for change.

Summary of Role

Work in collaboration with the Head of Service to manage and coordinate the day-to-day operations of the Foodbank. You will manage and support a team of volunteers, leading by example to ensure the Foodbank operates smoothly and the continuity of delivery standards within the guidelines of EFB policies and procedures.

The ideal candidate will have experience of working or volunteering in a Foodbank. They will be a strong leader and be hard-working, organised, collaborative and confident. They must be passionate about tackling poverty, deprivation and injustice and have a non-judgemental and positive attitude towards people who require support.