Head of supporter experience jobs
Senior Communications Officer
Salary: Banding Level 3 £31,000 - £35,000
Contract: Permanent / Working hours: Full time
Location: Taunton, Somerset - Opportunity for Hybrid working
As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust’s annual communication plan.
You’ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline –that support the Trust’s Wilder 2030 strategy and showcases the Trust’s work. This will result in bringing nature’s story to life in order to expand the charity’s reach into new and wider audiences and bringing new supporters on board.
You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck.
You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators.
This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust’s annual communication plan.
You will:
- Deliver creative communications activities and branded digital content campaigns across the Trust’s key communications channels to increase the Trust’s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature.
- Devise a plan with tactics to grow the Trust’s key communications channels and digital communities and increase engagement using engaging and dynamic content.
- Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so
- Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications.
- Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels.
- Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers.
Job Description – Key Responsibilities and Tasks
Responsibility 1: Leading Digital Channels
- Designing and implementation of SWT’s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust’s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT’s social channels – ensuring increasing engagement and reach.
- Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer’s social media content plan will aim to grow all SWT’s social media and digital communities and increase organic engagement.
- Expanding reach to bring new supporters on board with the Trust’s mission, to get involved with SWT’s work across the county, take action for nature, and to grow membership and income.
- Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys.
- Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories.
- With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently.
Responsibility 2: Marketing & PR
- Marketing opportunities including a range of channels from print, media, events to paid online adverts.
- Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries.
- Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics.
- Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT’s successes and impact.
- Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues.
Responsibility 3: Project Management & Reporting
- With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects.
- Working with the team to deliver any relevant communications training or resources to make available to staff.
- Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis.
- Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources.
- Representing the Communications Team along with others across the Trust as part of the Trust’s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management.
We offer fantastic benefits of working for the Somerset Wildlife Trust including:
- 7% employer pension contribution
- Life insurance
- Flexible and agile working
- Wellbeing support – Employee Assistance Program
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays)
- Staff social calendar and events
The opportunity to make a real and positive difference to nature, communities, and the climate
Closing date: Sunday 21 September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
Salary: £26,519 FTE (approx £18,942 pro rata)
Hours: Part time - 25 hours per week
Days and times: Preferably worked across 5 days but to be discussed
Contract: Permanent
Responsible to: Business Improvement Manager
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Tuesday 23rd September
Interviews: Week commencing Monday 29th September
We're looking for a proactive and people-focused Facilities Administrator, to join our Resources Team. This role offers variety and the opportunity to contribute to diverse projects while continuing to develop your skills. This is a broad and dynamic role that blends facilities administration and office operations, across multiple locations.
You will work closely with the Business Improvement Manager to maintain a safe, welcoming, and compliant working environment, with responsibility for Health and Safety, premises management, and other essential resources.
If you're someone who thrives on getting things done, enjoys solving problems, and has a keen eye for detail, this could be the perfect fit.
The client requests no contact from agencies or media sales.
Position title: Communications Manager
Reports to: Director of Operations
Direct reports: None currently
Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public
Location: Remote (with occasional UK travel)
Salary: Level 4 – £35,000-£45,000
The Communications Manager plays a vital role in shaping how UK Men’s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire.
This is not just a messaging role. Rather, it’s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented.
With volunteers, especially UKMSA’s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA’s communications.
Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose.
This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA’s values and community.
Key responsibilities:
1. Internal communications
· Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged.
· Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging.
· Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements.
· Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams.
· Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way.
· Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA’s values and identity in how they communicate.
· Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation.
2. Community and organisational communications
· Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively.
· Collaborate with the Head of Volunteering to ensure that UKMSA’s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments.
· Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued.
· Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time.
· Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents.
3. External communications
· Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation’s values and tone.
· Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement.
· Lead on the production of UKMSA’s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers.
· Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully.
· Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA’s communications strategy, delivers clear value, and is proportionate.
· Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement
· Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA.
· Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries.
· Monitor UKMSA’s external presence and ensure consistency in messaging, tone and branding, across platforms and partners.
Key expertise required:
· Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation.
· Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public.
· Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice.
· Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication.
· Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors.
· Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences.
· Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact.
· Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail.
· Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others’ needs and input.
· Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation.
· Genuine connection to UKMSA’s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement.
What success looks like:
· Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion.
· Volunteers and trustees feel included and valued; they know what’s happening, understand UKMSA’s direction, and feel that communication is a two-way conversation, not a broadcast.
· The organisation’s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement.
· The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA.
· Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network.
· Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy.
· The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks.
· Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA’s communication story.
This job is not:
· This is not a campaigning or advocacy role. The Communications Manager will not be responsible for policy development, public affairs, political engagement, or influencing strategy.
· This is not a research or insight role. While storytelling and community voice are central to this role, the postholder will not be responsible for conducting research, writing reports (although the post-holder will support staff to get their reports right), or managing evaluation processes.
· This is not a marketing or income generation role. Although the postholder will support the visibility and professionalism of UKMSA’s public-facing presence, they will not lead fundraising, product marketing, or commercial campaigns. They will work with the Membership Manager and Director of Income and Investment if this is required.
· This is not a senior strategic leadership role. While the postholder contributes to strategy within their area and works closely with senior colleagues, they are not expected to set or lead cross-organisational strategy.
· This is not a purely reactive or administrative role. The Communications Manager is expected to take initiative, bring ideas, and shape how UKMSA communicates - internally and externally - in proactive and creative ways.
Closing date:-9th October 1200hrs
Interview: 22nd October
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
We are looking for a Digital Fundraising Marketing Manager to join a global team fighting for a new era where people, wildlife and the planet thrive.
This is a Surrey based hybrid role with 2 days a week in the office.
The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
This role is part of the Global Fundraising Team of over 50 staff. You will be responsible for planning and managing a digital fundraising portfolio including paid and organic advertising, Shop and eCommerce products, and Community and Events fundraising.
You will manage the delivery of digital campaigns from start to finish, from budgeting and scheduling through to audience selection, agency and supplier briefing, copy and creative development, digital production, and reporting.
Working in conjunction with the Head of UK Fundraising, you will identify innovative opportunities for the development of the UK digital fundraising strategy.
Data and measurement to optimise results working with fundraising, digital, CRM teams and external suppliers to evaluate and report on digital product and campaign income, identifying KPls to optimise for regular and single growth income.
Process management to drive efficiencies you will champion best practice digital production systems, processes, and platforms to improve ways of working.
The Candidate
Track record of working on successful digital marketing, campaigns and communications ideally in a charity setting.
Experience of delivering digital marketing strategy and campaign management for lead generation, acquisition and retention that is audience-centric, rooted in insight and target driven.
Experience of working across a range of digital channels including paid and organic social media, Google Ads , web and email.
Hands-on experience of working with digital production, service providers and platforms to identify and deliver best-in-class digital solutions.
Experience of digital and data reporting and analysis, with track-record of acting on insights to achieve KPls and income targets.
Experience working with a wide range of stakeholders to support their digital marketing planning and communication delivery.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
In Cheltenham, Resurgo is partnered with Trinity Church where Spear has been running very successfully for the past 3 years. The vision is to increase the number of trainees per cohort and expand our geographic reach
The important stuff
Salary: £24,831 FTE (pro-rata - £14,899)
Hours: Part time, 3 days a week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations); Initially one-year fixed-term with the hope of becoming permanent
Location: Trinity Cheltenham
Closing date: Friday 19th September (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Download the application pack for more information.
Personal qualities we’re looking for
- An active Christian that is committed to grow and learn spiritually as a Christian leader, and represent the values and ethos of Resurgo, Trinity Cheltenham and St Paul’s churches.
- A commitment to grow and learn as a coach; with a desire to learn and understand coaching techniques and an aspiration to progress within the Spear team as and when opportunities arise.
- A passion for social justice and commitment to working with young people to help them overcome barriers to employment and realise their potential.
- Creative and energetic with high emotional intelligence and a sense of humour and fun!
- Confident communication and effective interpersonal skills, both over telephone and face to face.
- An ambitious, highly organised and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Foundation
- Recruit young people onto the course and prepare them to engage.
- Prepare and deliver coaching sessions for up to 15 young people to transform their attitudes and readiness to step into the world of work.
- Work with volunteers to deliver one-to-one weekly sessions to check-in on individual progress, guide and motivate them.
- Build relationships with the young people and keep them engaged.
Spear Career
- Maintain contact with trainees and continue relationships with them to keep track of their progress into employment and encourage them.
- Maintain records through data gathering and data entry into Salesforce.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses and other organisations.
- Participate in job fairs, run taster sessions, recruit and support volunteers for mock interview days, and welcome visitors to the centre.
Church community
- Fully engage with the Trinity and St Paul’s staff teams, including participation in staff prayers, socials and retreat days.
- Be an advocate for the Spear Programme within the life of the church, including the recruitment of volunteers.
- Encourage and build prayer support for Spear.
- Help facilitate connections between the life of the church and trainees (past and present)
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Shape the future of the voice of the rare condition community.
Genetic Alliance UK is looking for an exceptional Director of Engagement and Impact to transform how we connect with our 220+ member organisations, communicate our mission, and foster a thriving, supportive team culture.
If you’re a strategic leader with a gift for building relationships, crafting compelling messages, and creating positive change, this is your opportunity to make a lasting difference for the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions.
Director of Engagement and Impact
Salary: £55,167 – £63,654 (with new starters usually starting at the lower end of the range)
Location: Home-based, UK (occasional travel required)
Contract: Permanent, full-time (35 hours per week) with applications for up to 28 hours per week considered.
Closing date: 09:00 on Monday 22 Sept 2025
About Genetic Alliance UK
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, bringing together patient voices to campaign for timely diagnosis, better care, and improved access to treatments. We host Rare Disease UK and SWAN UK, and lead national activity for Rare Disease Day.
About the role
This is a new senior leadership position designed to strengthen our membership engagement, amplify our communications impact, and support a positive, collaborative working culture.
As part of our Senior Management Team, you will:
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Lead and develop our approach to engaging and supporting our diverse membership.
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Provide strategic oversight for all communications, ensuring our messages are clear, consistent and impactful across multiple audiences.
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Champion and embed systems for staff performance, development and wellbeing, ensuring our culture is inclusive, supportive, and sustainable.
You will oversee the Head of Membership and Communications, the Communications and Engagement Manager (SWAN UK), and two new posts (Communications Officer and Project Support Officer). You will also provide operational oversight of SWAN UK, and work closely with the Policy, Public Affairs and Research teams to maximise impact.
About you
We are looking for a strategic leader who combines a talent for building relationships with outstanding communication skills. You will bring experience of leading teams, delivering organisational change, and working effectively with diverse stakeholders. You will be comfortable navigating the needs of a membership organisation, and passionate about making a tangible difference for people living with rare conditions.
What we offer
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Generous pension (5% employer, 3% employee)
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25 days annual leave plus bank holidays and full office closure over Christmas/New Year
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Flexible, home-based working with occasional UK travel.
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The opportunity to lead work that has a direct and lasting impact for people affected by rare conditions
The client requests no contact from agencies or media sales.
Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Are you looking to join an exciting organisation that is truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in Lincolnshire. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Lincolnshire. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home, with a requirement to travel to partner schools and partner sites in and around Lincolnshire. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Friday 19th September at 23:59.
Interviews to be held week commencing Monday 29th September 2025.
This will be a two-part interview, which will involve an online interview on Monday the 29th of September via Microsoft teams, followed by an in-person delivery observation interview on a different day at a local school on. Details of which, will be shared upon invitation to interview.
Questions?
Contact us through our website.
Please note:
We are unable to offer visa sponsorship for this position.
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting two Operations Coordinators to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.
As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.
You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.
Key Responsibilities
- Provide core operational support for Care4Calais’ operations in northern France.
- Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
- Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
- Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
- Support the smooth running of a warehouse and donation storage facility.
- Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
- Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.
Person Specification
Essential Criteria:
- Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
- Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
- Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
- Experience managing warehouse operations or complex logistical and purchasing projects.
- Excellent written and spoken proficiency in English and at least B2-level proficiency in French.
- Strong digital literacy, including the ability to use Google Workspace effectively.
- Full, clean driving licence and experience or willingness to drive vans.
Desirable Criteria:
- Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
- Experience working with teams from diverse cultural backgrounds.
- Experience delivering mass distributions of NFI or other aid in a humanitarian context.
- Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.
Diversity and inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
À propos de Care4Calais
Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.
Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.
Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.
Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.
À propos du poste
Care4Calais recrute deux coordinateurs d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.
En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.
Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.
Principales responsabilités
- Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
- Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
- Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
- Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
- Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
- Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
- Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.
Expériences requises :
Critères essentiels :
- Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
- Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
- Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
- Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
- Excellente maîtrise écrite et orale de l'anglais et maîtrise du français au moins au niveau B2.
- Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
- Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.
Critères souhaitables :
- Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
- Expérience de travail avec des équipes d’horizons culturels divers.
- Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
- Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.
Diversité et inclusion
Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.
En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.
Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.
Please answer the questions and submit a copy of your CV, and if possible a covering letter. We are prioritising candidates with the right to work in the EU/France. We are recruiting for two operations coordinators therefore we will consider candidates without B2-level proficiency in French to fill one of the positions if they meet the other essential criteria.
*Please note that we do not expect anyone to share details of their lived experience unless they feel comfortable doing so. This question simply helps us ensure that candidates with lived experience who meet the essential criteria are guaranteed an interview.
The client requests no contact from agencies or media sales.
Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Finance Business Partner as part of a planned restructure to facilitate the charity's continued growth and expansion.
Parkinson's UK are pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter. They’re now looking for ambitious, driven, and purpose-led people to join their team of ‘relentless doers’.
About the role
As Finance Business Partner, you’ll work closely with budget holders, helping them understand and strategically manage their budgets. Your insight will help shape smarter decision-making and deliver lasting impact across the charity. Working in collaboration with wider team of finance business partners, you will help to create, shape and deliver high-quality financial analysis and insight to a range of stakeholders across the business.
What you’ll do:
- Provide high-level financial analysis, insight, and recommendations to senior leaders and department heads.
- Oversee strategic and financial performance through analysing variances, trends, modelling, and scenario planning
- Providing recommendations and challenges to ensure departments adhere to budgets and financial targets.
- Support the preparation and management of annual budgets, forecasts and annual accounts, ensuring that financial plans reflect the charity’s priorities and strategies.
- Deliver the FP&A training offer on budget management and financial literacy across the organisation.
- Identify opportunities for business process improvement efficiencies and more effective decision-making e.g. reporting enhancements
About You:
- CCAB qualified or equivalent
- Ability to act as finance business partner to a range of budget-holders
- Experience of advising on budgeting and forecasting processes
How to Apply
Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith or Madeleine Kind at Ivy Rock Partners for further details.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a SENIOR IDVA
Salary: £30,500 - £31,500
Location: Brent Civic Centre and Hammersmith Head Office
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.
About You:
To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.
How to Apply:
Please attach a copy of your CV and a cover letter with your application via our website.
Closing Date: 5th October 2025
Interviews to take place in early October
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Senior Finance Business Partner: £80,000 - £92,000 | Birmingham | Hybrid
For Europe's largest infrastructure project, we are recruiting a Senior Finance Business Partner to drive accountability and focus on cost control for the Corporate Services Directorate. This is a key role measuring and reporting on financial performance and promoting effective decision-making of direct and indirect costs. Reporting to the Head of Finance Business Partnering and providing oversight, control and direction to a team of up to 4 Finance Business Partners, this role is key in ensuring the financial targets and value for money are met.
Main Duties:
- Manage, and develop the Finance Business Partner team to embed and drive a cost control and productivity focused culture across the directorate
- Lead the business case development process - reviewing and challenging funding requests to ensure they represent value for money
- Support business performance management, enabling senior executives to effectively manage their budgets
- Manage a diverse range of stakeholder groups with competing priorities and deliver tactical productivity initiatives across business areas
- Interpret and provide insightful analysis from management reports to enable effective decision-making processes across the senior management team
- Oversee the month-end financial close, preparing accounts, completing monthly analysis, variance analysis and assurance of reporting packs
- Support the business through annual business planning and budgeting. Provide quarterly re-forecasts working with non-finance executives
- Submit cash flows for business areas to supporting funding requirements
- Identify and implement process improvements, and drive the adoption of consistent reporting and financial processes across the finance business partnering, commercia and programme teams
- Provide first-class business partnering support to the business, reviewing and challenging forecasts and variances
Person Specification:
- Qualified accountant with strong experience of leading and managing finance business partnering teams
- Experience leading annual business planning and budget setting processes in complex, matrix managed organisations - ideally infrastructure programmes.
- Strong skills in business partnering key executive level stakeholder groups including planning, procurement, contract management and HR teams.
- Ability to critically review and challenge forecasts, assessing affordability, value for money and the impact om programme delivery
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
AMR Action UK is the UK patient organisation for people impacted by antimicrobial resistance (AMR). Our focus is on engagement with patients and their families, delivering direct support through our information service, peer-support through patient panels, and small-scale research projects.
AMR Action UK seeks to empower patients, families, and carers to have their voices heard on matters that affect their lives and to be able to influence research priorities, policy and implementation changes at government level, and changes in NHS practices, across the four nations of the UK.
About this role
AMR is a global problem which many believe is bigger than climate change in terms of both potential impact (the end of modern medicine as we know it) and urgency. While many of the solutions are long-term in nature, in the UK we can address many issues right now which will reduce the harm from AMR, meaning that less people die and many more people will avoid reduced quality of life.
In 2025 Antibiotic Research UK changed its name to AMR Action UK, with an ambitious strategy to address the harm from AMR across all four nations of the UK. This post plays a vital role in a passionate and driven team generating sustainable fundraising income and building the foundations for AMR Action UK’s vision and long-term impact.
Purpose of the role
To shape and deliver a balanced, strategic and proactive programme of trusts and foundations fundraising, achieving immediate targets whilst cultivating and developing partnerships for the future.
The client requests no contact from agencies or media sales.
Director of Finance & Corporate Services
We are looking for a Director of Finance & Corporate Services to join the senior leadership team at this exciting stage in the charity’s journey.
This is a unique opportunity to play a central role in managing one of London’s most iconic green spaces and supporting the Trust as it delivers an ambitious programme of regeneration, heritage restoration and community-led cultural development.
Position: Director of Finance & Corporate Services
Location: London SE19 / Hybrid considered
Salary: c. £60,000 per annum (FTE)
Hours: 40 hours per week (inc. 1 hour paid lunch daily). Part-time considered.
Contract: Permanent
Closing Date: Monday 6 October 2025, 10am
Interview Date: First round 10 October or w/c 13 October 2025
The Role
As Director of Finance & Corporate Services, you will join the senior leadership team and have overall responsibility for finance, HR, digital, legal, risk and office management. Acting as Company Secretary, you will ensure compliance with Companies House and Charity Commission requirements, while providing robust financial leadership and high-quality advice to trustees, staff and stakeholders.
You will:
- Maintain strong financial controls, oversee budgeting, accounting and reporting.
- Lead on compliance, risk management and company secretarial duties.
- Manage HR and corporate services including recruitment, staff policies, payroll and office management.
- Oversee digital systems and lead special projects such as CRM development and office relocation.
- Line manage finance and administration staff and external suppliers.
- Contribute to the strategic leadership and growth of the Trust.
This is a pivotal role in ensuring the smooth running of the Trust’s corporate services, supporting the delivery of regeneration projects and enabling the park to flourish as a cultural, ecological and community landmark.
About You
We are seeking a qualified and experienced finance professional with strong leadership skills and a passion for working in a charity setting.
You will bring:
- A recognised accounting qualification.
- Experience of charity finance, including SORP, restricted/unrestricted income and small group accounts.
- Experience of managing corporate services (HR, IT, legal, compliance).
- Strong financial systems knowledge (Xero desirable) and advanced Excel skills.
- Excellent communication and interpersonal skills, with the ability to advise colleagues and trustees.
- A strong moral compass and a commitment to diversity, equity and inclusion.
Benefits Include:
- 25 days annual leave plus bank holidays (increasing with service).
- Hybrid and flexible working.
- Employer pension contribution.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme (EAP).
- Cycle to work scheme.
- Membership of professional networks.
How to Apply
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the key criteria and what you bring to the role in terms of your skills and experience.
About the Organisation
This Charity is a young and growing charity established to protect, manage and improve the park for the benefit of local people and visitors alike.
Following 25 years of community campaigning, the Trust took custodianship of the park in 2023 under a 125-year lease. Today, the Trust is leading a programme of investment, restoration and cultural development that will see the park thrive as a green, historic, cultural and recreational landmark.
Other roles you may have experience of could include: Finance Director, Director of Resources, Director of Corporate Services, Head of Finance & Operations, Finance & HR Director, Chief Finance Officer, Director of Finance and Resources, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you an experienced Events Producer looking for your next challenge?
Do you want to work for an exciting organisation with a mission to enable people, places, and the planet to flourish?
With our Design for Life strategy, we are embarking on the next chapter in our 270-year strong history of impact. We have a range of interventions that unite people and ideas to turn world-changing concepts into world-changing actions.
The Opportunity
We’re looking for an Events Producer to take an active role in delivering the RSA’s high-profile public events programme over the next six months. You’ll be responsible for the end-to-end production of talks, panels and keynote events, working with world-class speakers to engage global audiences with the RSA’s mission. We are looking for someone to start immediately.
About You
We are seeking someone with:
- Relevant experience of event planning and production.
- Proven track record of end-to-end production of high-quality events across multiple formats (live, filmed, hybrid).
- Experience of high-profile speaker and stakeholder management, with strong interpersonal and diplomatic skills.
- Experience of technical coordination, including briefing and working with AV teams and livestream/filming partners.
- Experience writing accurate and compelling copy for a range of audiences and platforms.
About the Role
As an Events Producer you will:
- Collaborate with Head of Events Programming to deliver impactful, theme-based events.
- Source, invite, and brief a diverse range of speakers.
- Continuously scout for new voices and innovative social change practices.
- Manage end-to-end event production: ideas, scripts, logistics, and hosting.
- Coordinate logistics and team support to ensure smooth event delivery.
- Independently lead and manage event series, including content and stakeholder engagement.
To find out more about this role, please download the job description on the vacancy page.
How to Apply
Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed!
We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.