LOCATION: Home-based, with occasional visits to HQ

Overcoming MS (OMS) is the wor­­­ld's leading multiple sclerosis healthy lifestyle charity.

We share the evidence behind the OMS program focussing on the everyday practical things that people can do to improve their health and quality of life. This includes following a plant-based diet, supplementing with vitamin D, exercising and using stress management techniques articulated in the OMS program.

We aim to inform, support and empower everyone affected by MS to lead a full and healthy life. We provide information, including webinars and OMS podcast. Our OMS Circles are a supportive worldwide volunteer group network. We campaign and fund open access to research into how lifestyle influences MS.

MS is a complex neurological condition that currently has no cure. It is estimated that some 2.8 million people are living with MS around the globe, with the disease more common in the ‘Western world’. It affects people in the prime of their lives, aged between 20-40 years old, and affects three times as many women as men. In the UK alone, there are around 130,000 people living with MS, and a further 6,700 diagnosed each year.

OMS has entered an exciting new chapter in the charity’s evolution having launched a new strategy ‘Find Realistic Hope and a Full Life, Find OMS’ .We want to become even more visible, accessible, energetic, vocal, collaborative and impactful. The new Head of Digital will join us at a pivotal moment in our organisation’s journey, as we seek to embed our new digital programmes, begin to capitalise on opportunities to scale and expand our work across the globe.

Purpose

This is an excellent opportunity for someone to take the next step in their professional career.  As our brand-new Head of Digital you will lead Overcoming MS’ digital agenda, providing a strategic steer and an operational oversight of our digital projects portfolio, our digital content and engagement activity and plan for new projects in line with the OMS community needs and the fundraising strategy.

You will provide strategic direction for and manage a small and dynamic Digital team and will work with the OMS Senior Leadership Team to ensure we achieve demonstrable impact in the digital space and across our digital, content and data related projects that underpin our organisational strategy.

You will be a talented digital leader who is deeply committed to making the most of digital technologies so they can best meet the needs of people and communities. You will be a digitally innovative and creative individual, who thrives in a fast moving and dynamic workplace. You have an ability to come up with, try, test and implement new digital ideas and tools.

One of the top priorities initially will be the completion of our data and CRM (MS Dynamics) related programme of work. The ability to work with 3rd party suppliers will also be key in the day-to-day aspect of the Head of Digital role.

Key accountabilities

As Head of Digital, you will enable and support the implementation of our data, digital and content projects, and ensure that our focus on digital developments help deliver our overarching strategic plan.

You will work with your team and the OMS leadership colleagues to ensure that we have adequate resources allocated to large and small projects and can reassign as timelines shift, prioritising where necessary. Working with the digital and data team you will ensure progress and process is transparent to stakeholders throughout the lifespan of the projects.

Detailed responsibilities

1. Data (35%)

• Enable the completion of MS Dynamics implementation making sure the wider OMS team is upskilled to make the best use of the system.
• Oversee the implementation of our data management roadmap, making sure our processes for data capture in key business areas are optimised.
• Oversee data analysis function and its ongoing development so that OMS grows into a data-driven charity.
• Oversee the relationship with our external supplier(s).

1. Digital development, content and marketing (45%)

• Lead the digital engagement team to ensure the OMS digital development programme is prioritised, agreed projects delivered effectively and efficiently.
• Work collaboratively with colleagues and our external digital suppliers to accurately scope future digital solutions, researching best answers, platforms, tools and technology to meet the organisation’s objectives through community engagement and user testing.
• Ensure the digital engagement strategy is effective and responsive to the evolving needs of the OMS community, drawing in volunteer and specialist contributor input to content production, campaigns and appeals.
• Ensure our content strategy makes the best use of all appropriate channels to reach our priority audiences, and results in high quality customer journeys.
• Oversee the development of appropriate documentation that underpins successful, well-scoped and estimated projects with measurable success criteria and user requirements fully scoped.
• Ensure all digital projects are implemented to our agreed project management process that ensures we consistently deliver projects which are of a high-quality and within agreed budgets and timelines.
• Oversee the work of our digital suppliers making sure the relationship is positive, productive and collaborative.

1. Strategy and leadership (20%)

• You will be a member of the OMS Leadership Team, comprised of the CEO, Head of Programmes, Head of Fundraising and our US-based special projects lead, contributing to strategic planning and delivery.
• You will oversee all digital risk across our infrastructure including data and cyber security.
• You will contribute to annual business planning and budgeting exercises making sure our resource planning is effective.
• You will keep abreast of digital technology trends and developments, bringing back helpful intelligence to the team and identifying new opportunities.

For further details pertaining to this role, please review the attached Job Description.

Location: Working flexibly with an expectation of regular travel to Guildford

Salary: £40,000 - £45,000

Contract: Permanent, Full time (37.5 hrs pw)

Could you be the voice of Cycling?

Imagine a country where cycling is a safe and natural way most people choose to move around. Imagine a country where air pollution is no longer poisoning our children, obesity has been eliminated and our towns and cities are free of traffic congestion. 

This is the vision we cherish at Cycling UK and we’re on mission to get a million more people cycling. But not just the usual suspects. Our campaigning, engagement, volunteering, and behaviour change programmes are intended to make sure the cycling population more closely reflects the diverse make-up of the UK.

This is an exciting time for a communications specialist to join the team. At a time when cycling is on a boom. Through the lockdown the public have re-found their love for the bike with shops selling out and cycling levels hitting 400%. Exciting as all the UK nations governments have woken up to the wider benefit of cycling to our physical and mental health, to our environment and green transport.

You’ll be a seasoned communications and media expert, ready to profile the charity and take the news to the national media to maximise on cycling’s popularity, build upon the public’s increasing engagement on digital channels and at a time of environmental awareness capitalise on the zeitgeist of this autumn’s COP26 to show just what cycling can achieve.

We need your experience and zeal to lead the team to sell cycling, to shout about our successes, to help us fundraise, to counter the negative perceptions of cycling in the media, society and in decision makers, to make cycling inviting for all.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

Come and join us for the ride.

Tell us why you are the person to drive impact in this capacity.

Head to our website and explore the job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening and send to our recruitment team (contact details on our jobs page).

Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to both the job description and person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

Apply before 9am Monday 9 August. Interviews to be carried out 24 August 2021.

An exciting opportunity has arisen for a Head of Marketing & Communications to join our team for a 12 month fixed term contract as maternity cover.

You will be responsible for developing and implementing Nottingham Hospital Charity’s marketing communications and digital content strategy as part of our new post-COVID Development Strategy.

We are looking for a natural and enthusiastic leader, who will have responsibility for leading and working with a high-performing team to deliver a work programme that includes developing and delivering a multi-channel communications strategy, building new communities and providing greater fundraising engagement.

Reporting to the Deputy Chief Executive, the post-holder will support the development of new Appeals and existing fundraising campaigns by developing content that engages audiences and drives revenue, as well as proactively building and managing the brand and improving the understanding of what Nottingham Hospitals Charity does across a wide range of audiences.

With experience of working in a complex environment, you will be exceptionally organised with a high-level of attention to detail. You will possess excellent inter-personal skills, a high level of determination and an ability to positively engage with key stakeholders across the organisation.

As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

The Landscape Institute (LI) is an educational charity and the chartered body for the landscape profession. It provides a professional home for all landscape practitioners including landscape architects, landscape scientists, landscape planners, landscape managers and urban designers. The LI’s aim, through the work of its members, is to protect, conserve and enhance the natural and built environment for the public benefit.

The Head of Membership Services is responsible for core aspects of the Landscape Institute’s work as a professional body and regulator. The post-holder directs all aspects of the membership and education systems, including process and policy that govern the standards of entry to, and progression through, membership of the profession and Institute.  As a key member of the Leadership team the jobholder will role model exemplary team ethos and will work collaboratively across all areas of LI.  The membership is the life blood of the Landscape Institute and a strong customer service culture needs to be embedded within the organisation.  For ensuring the smooth running of this team and function, the overall direction needs to be set and, with a compact team, sleeves need rolling up to pitch-in at peak times plus everything in between.

We have a fantastic opportunity for a hands on Senior Finance person to join Talkback’s team, at an exciting time of growth.

Are you a person with a passion to help people? If so, would you like to use your skills and work alongside like-minded, committed colleagues to enable people with a learning disability to increase their self-esteem, have more say, and control over their lives. Talkback has worked for over 20 years in a person-centred way with over 1000 people with learning needs and/or autism.

Position: Head of Finance

Location: The role is office and home based with a requirement to work in the Amersham office at least 1 day a week and travel across Buckinghamshire, as required, to visit our teams

Salary: £28,000 - £38,000 per annum, dependent on skills level, pro rata where applicable

Hours:  Full and part time considered, a minimum of 3 days per week.

             We will also consider interim work

Benefits:

Holidays: 23 – 27 days per year, dependent upon length of service and days worked

Pension: A Workplace Pension scheme, where both the employer and employee contribute

Family Friendly Benefits: We are committed to supporting staff in achieving a sensible work-life balance.

Employee Assistance Programme: staff have access to the support line 24/7

Life Assurance

Critical Illness plan

Healthcare Plan: money back on medical charges, access to a virtual GP and 24/7 access to health & stress support lines.

Parking: Free parking available on site

As Head of Finance you will be responsible for managing the financial assets of the charity and supporting its long-term future through effective and responsive controls, reporting and planning.

You will support the CEO, advise the Board of Trustees and be part of the senior leadership team, providing timely and insightful forecasting, maintaining effective financial control and supporting the CEO in developing business plans and analysis. You will also be handling transactions when needed.

Having had experience of working in an SME or Charity environment you will use your experience and knowledge, outside Finance, for the benefit of the people that we support and will be willing to provide hands on support, when required.

About You:

To be successful in the role you will need the following skills/experience:

• Fully qualified – ACCA or equivalent
• All round experience of working in an SME with excellent operational knowledge
• Experience of working within the Charity sector essential
• Proven ability to support change management processes with financial data
•  Strong IT knowledge including advanced knowledge of MS Excel
• An excellent communicator with strong interpersonal skills
•  The ability to work on a range of projects
• Collaborative and hands-on style of working
• Contract management experience preferred

Other roles you may have experience of could include Charity Finance Manager, Head of Finance, Finance Team Leader, Finance Analyst, Senior Finance Manager, Interim Finance Manager, Financial Accounting Manager, Finance Manger etc.

Closing date: 20th August 2021

Change Manager (Helpline and Digital Services)

25-28 hours per week

circa £37,500 per annum, pro-rata.

Home-based

This is a 18-month fixed term contract with the possibility of extension

Family Lives is in an exciting stage of its development and is recruiting two management roles to focus on the expansion of our helpline and digital services and our ParentChild+ early years’ programme. 

If you have experience, enthusiasm and a desire to work with and support low income and vulnerable families we would love to hear from you.

Over this last year Family Lives has experienced increased demand with a 54% rise in risk of harm, and our live chat service having a 103% increase in demand and our email service a 54% increase; calls to our helpline are now longer and more complex.

This is an exciting opportunity for a Project/Change Manager to play a key strategic role supporting Family Lives to reach and support as many families as possible.

In order to respond to these need effectively, we need to increase our capacity and scale up our delivery in two key areas: ParentChild+ (early years) and our national family advice services (helpline & digital).  This postholder will work alongside the Deputy Chief Executive (DCE) and Director of National Services to review existing operating practices and drive forward our growth strategy for the helpline and as relevant also liaise with the DCE around other growth strategies as appropriate.

The successful candidate will have experience of service (re)design, devising and implementing a work programme for a significant development project or service as well as experience of developing innovative and creative solutions. Commitment to equality of opportunity and to safeguarding vulnerable adults and children are essential

Please visit our website to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms.CVs will not be accepted.

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.

Closing Date: Wednesday, 4th August 2021

Interview Date: Thursday, 12th August 2021

A leading health charity are recruiting for an Associate Director of Technology to provide strategic direction and leadership on the society's technology and infrastructure provision.

You will be accountable for a set of strategic plans that deliver efficient and effective digital tools and capabilities and fit for purpose workplaces, aligned with with Corporate Strategy. You'll also have responsibility for the technology teams (IT and Data) and Property and Facilities teams and will lead on transformation projects that will modernise technology and workplaces.

Key responsibilities

• As a senior leader, you have corporate accountability for the operational, day to day success of the organisation and its continued growth and development
• Develop strategic plans across technology and infrastructure that are aligned with the corporate strategy
• Lead on and be accountable for transformation programmes, this includes modernisation of IT infrastructure, business systems and data capabilities, and the provision of a fit for purpose office property portfolio
• Champion a culture of data quality, deliver measure improvements in data quality through tools, standards, and ways of working to enable the organisation to be evidence-led
• Provide strategic leadership and direction on digital tools and capabilities and on workplaces
• Lead the management of risk and compliance ensuring that the organisation meets internal and external requirements as a charity, employer, and a service provider
• Actively remove siloed working and connect people, project, insight, and trusted expertise to embed better workplace impactful results

What do you need to apply to this role?

• Proven ability to manage complex IT architectures and systems
• Proven track record of successful delivery of large and complex systems implementation
• Experience of CMS and CRM products, data transfer methods and protocols and data security protocols
• Experience of contract management, contract negotiation and vendor management
• An ability to work with stakeholder groups to successfully lead and embed change

This new role is a great opportunity for someone who wants to make their mark in the research/charity sector.  Our aim is to increase the quality and quantity of our published research in preventing child sexual abuse.

You will have a high level of expertise in analysing data for impact evaluation within the human services or child protection field.  You will be an energetic professional, proactive and outcome focused with exceptional communication and relationship skills and with a finger on the pulse of latest research relevant to our area of practice.  A great team player, you will strive for excellence in everything that you do.

You will undertake as well as co-ordinate all aspects of research and evaluation within the Foundation, including that undertaken in collaboration with other organisations and academics.  Support colleagues in research activities; conduct and oversee literature reviews; lead on the design and development of data collection tools; engage with a range of beneficiaries including perpetrators of or people affected by child sexual abuse; undertake qualitative and quantitative data collection, analysis and write up and develop external networks to foster research collaborations, inform the development of research objectives/proposals and identify potential sources of funding.

The post is based at either our Bromsgrove or Epsom office with travel between the two and some home working.

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated in order to prevent the number of applications received being unmanageable.  You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

We have ambitious and exciting plans to progress and transform how we deliver our technology provisions across the Society and as such, are seeking an Associate Director for Technology and Infrastructure.

This is an exciting new opportunity within the Society giving you the chance to really make a difference within our Technology, Property and Facilities Teams. Your leadership will pave the way for our diverse and skilled teams and directly influence the modernization and transformation of our technology throughout the society.

As an Associate Director, you will be the driving force in influencing an inclusive, high performance, collaborative culture whilst embedding our values and achieving continued growth through innovation. You will deliver effective and efficient digital tools and capabilities that provide fit for purpose workplaces as set out in our strategic plans and be a driver in championing a culture of data quality to enable ways of working to be evidence led. You will lead on strategic planning, development and implementation of specific initiatives and transformation projects across the society.

Associate Director Responsibilities:

You will provide strategic leadership and make an impact, continuous improvement, building external and internal relationships.

• Develop and own clear and coherent strategic plans across our technology and infrastructure that are aligned with the Corporate Strategy and leading the delivery of these plans.
• Lead on and be accountable for significant transformation programmes, this includes modernisation of our IT infrastructure, business systems and data capabilities, and the provision of a fit for purpose office property portfolio.
• Ensure the provision of efficient and effective service delivery across the Society’s technology and property functions.
• Use your subject matter expertise to develop and manage plans and budgets that create a step change in the efficiency and effectiveness of our technology and infrastructure, delivering impact for people affected by dementia.
• Be accountable for working collaboratively with other Directorates and senior leadership colleagues to develop and deliver Society wide plans, projects, initiatives and decisions that ensure the Corporate Strategy and priorities are realised.
• Ensure that the voices of people affected by dementia shape the way we think, the way we act and the decisions we make.
• Use a range of internal and external data and insights to make evidence based decisions and develop plans.
• Lead, manage and support the Technology and Property & Facilities teams driving a culture of inclusion, high-performance and high challenge through objective setting, standards of behaviour, clear and timely communication and regular feedback.

Associate Director Requirements:

• Educated to degree level or equivalent proven experience with strong basis in computer science and business management.
• Proven ability to manage complex IT architectures and systems.
• Comprehensive awareness of existing and developing technologies and how these could be applied within a business context.
• Ability to recognise business opportunities and present a clear vision of how technology can be applied to achieve success.
• Proven track record of successful delivery of large and complex systems implementation.
• Able to work with stakeholder groups to successfully manage and embed change.
• Sound understanding of data protection regulations and of how these are interpreted.
• Experience of CMS and CRM products, data transfer methods and protocols and data security protocols
• Experience of contract management, contract negotiation and vendor management.

About Alzheimer’s Society:

Alzheimer’s Society is the UK’s leading dementia charity. We campaign for change, fund research to find a cure and support people living with dementia today.

Position: Associate Director - Technology and Infrastructure
Location: Home Worker (England, Wales and NI)
Contract Type: Permanent
Hours: Full Time, 35 per week
Salary: £85,000 - £90,000 actual per annum (depending on skills and experience)

Closing Date: 12 August 2021
Interview Date: TBC

You may have experience of the following: Director of Technology, Head of Digital Infrastructure and Operations, IT Manager, Head of IT, Head of Infrastructure, Head of Infrastructure and Operations, IT Infrastructure Manager, Information Systems Manager, IT Infrastructure Support Manager, IT Operations Manager, Operations Manager, Project Manager, etc.

Ref: 101 255

Job Title: IT Project Team Leader
Role Reference: TBC
Location: Dual Worker - Head Office Vauxhall, London and Home based (currently remote)
Salary: £48,500, plus London Weighting Allowance of £3,500
Hours (per week): 35
Term: Permanent
Closing Date: 11-June-2021
Interview Date: TBC

This is an exciting time to join Marie Curie's IT team as we have been working to re-shape our IT services and creating new technical and project management roles to enable us to do this.

As such Marie Curie are recruiting an IT Project Team Leader with proven project and line management experience to deliver relevant, timely and effective workstreams to assist Marie Curie achieve successful delivery of its IT programme.

The successful candidate will have a customer focused attitude with strong experience of being responsible for the management of staff and projects in a medium or large organisation.

The role requires the ability to influence individuals and teams, including executives and possess a high level of organisational skills with the ability to work well with others to define and deliver infrastructure improvements.

The following qualifications and experience are core to this role:
- Essential: PRINCE2 Practitioner (2009 or 2017), AgilePM (or equivalent) Foundation, Management of Risk (MoR) Foundation (2010), ITIL4 Foundation Certificate in Service Management;
- Desirable: AgilePM (or equivalent) Practitioner, Management of Risk (MoR) Practitioner (2010), Managing Successful Programmes (MSP) Foundation;
- Proven IT project management experience with budget and resource responsibility for projects with more than a £3M combined budget;
- Proven direct line management experience;
- Strong and highly accurate project financial management skills;
- Excellent verbal and written communication skills. Able to communicate clearly, cogently and appropriately for a range of technical and non-technical audiences;
- Leadership and management skills, including the ability to influence the work of others;

What's in it for you:
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

For more information or an informal chat please contact our recruitment team by emailing

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early. Agencies need not apply.

This role may close early if a sufficient number of applications are received.

Fourth Monkey Actor Training Company are recruiting for the role of a Student Welfare & Learning Support Coordinator to join the dynamic staff team based in their North London centre.

An ideal role for a proactive, passionate individual with excellent communication skills, previous experience of working within a Higher Education environment, and relevant experience in providing a variety of welfare and disability advice, they will be the primary point of contact for all students seeking professional guidance or signposting on issues relating to learning differences or mental health support.

The Student Welfare & Learning Support Coordinator will play a vital role in helping those students with learning differences or welfare needs access their training fully, by providing support, direction and practical help to all students requiring access to Student Support. This will include being responsible for management and implementation of action points arising from student DSA applications, managing the referral system to Fourth Monkey’s bank of external counsellors to support those students who are dealing with or require support for any mental health needs, leading staff, student and practitioner sessions in the wider Fourth Monkey Learning Support Philosophy, helping students manage the demands of drama school training with their own mental health and welfare needs, and managing all Student Welfare and Learning Support administration in collaboration with the Admissions and Academic Services teams as applicable.

Fourth Monkey are looking for a passionate, enthusiastic, and self-motivated individual with relevant experience in providing welfare and disability advice, as well as experience of working in a Higher Education environment. They will have strong inter-personal and relationship-building skills, both with academic and professional colleagues and students / young adults, experience, and evidence of an ability to interpret and apply operational procedures within a working environment.

An awareness and understanding of Higher Education learning and / or creative arts training would be desirable, as would an understanding of Higher Education procedures, data processing and reporting.

How to Apply:

To apply, please submit an up-to-date CV, including details of two referees (only to be contacted on shortlisting, with the candidate’s consent), a Covering Letter of 2 pages maximum, plus a completed Equality & Diversity Monitoring Form.

Applications should be submitted by email, no later than the deadline for application submissions of 5pm, Friday 6th August.

Please note: candidates will be invited to interview on an ongoing basis from the point of application.

Fourth Monkey is committed to creating a diverse and inclusive environment in which everyone can thrive. We welcome applications from those who are currently under-represented in our workforce - in particular, those who are ethnically diverse.

About Fourth Monkey:

A drama school, arts organisation and registered charity based in North London, Fourth Monkey Actor Training Company was founded in 2010 and are now recruiting for a variety of new roles within their core office team to support their ongoing growth and evolution.

It’s an exciting time to be joining the Fourth Monkey team; since marking our 10-year anniversary in 2020 whereby our two-year training course was successfully accredited as our BA (Hons) Acting Accelerated Degree by our degree-awarding partner Falmouth University, we have subsequently added the newly accredited CertHE Acting & Theatre Making and MA Collaborative Theatre to our training provision. In 2021, we also announced our new Regional Centre of Excellence in Bristol, whereby students from Bristol and the surrounding area will be able to learn on our CertHE Acting & Theatre Making course from September 2021.

Location: Any of our UK Trust offices

This is a fantastic opportunity for an accomplished delivery manager to join The Prince’s Trust, leading the work of our Digital team.

Making an impact on young people is at the heart of what we do. Your role will help our digital team build amazing products for Young People that meet user needs, deliver against strategic objectives, and meet the required quality and compliance standards.

Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.

What you will do:

• Plan, manage and assume overall accountability for the delivery and ongoing optimisation of digital solutions for Young People including both continuous improvement and major change initiatives
• Work with senior colleagues in Technology and across the organisation to facilitate the solution design process to ensure that project requests can be effectively scoped, budgeted and signed off
• Take a hands-on role in leading the full delivery lifecycle; leading and demonstrating through actions and coaching what good practice looks like.

What we need from you:

• Excellent project delivery skills, with experience of delivery within hybrid waterfall and agile environments.
• Excellent knowledge of the technical development process and good practice, including an understanding of the importance of security, data protection, accessibility and safeguarding requirements
• Significant experience of managing a development team working on bespoke development and off the shelf products for online learning and online content repositories
• Strong collaborative and consultative approach working alongside a multidisciplinary digital team, including Product Managers, Business Analysts, Designers, Developers and Testers, as well as other specialist roles and functions across the organisation.

For more information and to apply, please go to our website. 

To be considered, you will need to add your CV and a covering statement as to how your experience fits the role criteria. We are currently receiving high volumes of applications, so we urge you to complete a supporting statement, otherwise, your application could be unsuccessful. We are advertising two Delivery Manager roles at the moment for two different teams. Please feel free to apply for both if you are interested in both and use your cover letter to explain any preferences.

About Us

15billionebp is a charity based in East London dedicated to promoting social mobility and raising aspirations among children and young people.  We have over 30 years of experience in delivering high quality services and programmes to local authorities, schools, employers and young people.

Working alongside our large network of employer volunteers, our programmes inspire and support children and young people in their journey from the classroom to the workplace and provide them with independent careers guidance, high aspirations and strong employability skills.   

The Opportunity

Our Work Experience Team works with local and Central London employers and education providers to co-ordinate placements for over 3,500 young people each academic year.  Our work experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression.  There are also benefits for participating employers, who get fresh ideas and honest perspectives on what they do.

Since 1990 our team has been providing a high quality service to schools and academies.  This includes Pupil Referral Units, privately run faith schools and Post 16 establishments.

The Senior Project Officer role is an excellent opportunity for a reliable, conscientious and self-motivated individual to join our team and has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students.

Key responsibilities of the role include;

• Communication and relationship management with employers to ensure suitable work experience placements are secured and good relationships are maintained.
• Responsibility as key contact for school, student and parents/carers with regard to the work experience programme, ensuring a high quality service is delivered at all times and students are able to take part in suitable work experience placements.
• Supporting the Head of Work Experience to coordinate delivery of all 15billionebp work experience programmes and deputising for them in their absence.
• Completion of Health and Safety visits to ensure work experience placements are safe and suitable for students.
• To assist with one-to-one interviews with students in order to ensure suitable placements are secured.

How to Apply

If you wish to apply, please submit your CV and covering letter.

15billionebp is committed to safeguarding and promoting the welfare of children and young people.  The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

Interview arrangements

Interviews may take place using MS Teams or Zoom.

Closing date

This position is available immediately.   We will review applications as we receive them and aim to appoint as soon as we meet the right person.

We would advise early submission of your CV and covering letter if you wish to apply.

Unfortunately, due to the volume of applications we receive we are unable to contact unsuccessful applicants.

About Devon Air Ambulance

We're motivated by shared values as well as the knowledge that our work makes a real difference to people's lives.  Because of our values and culture, we believe it's important to attract, develop and inspire our staff. We give our team lots of opportunities to grow and develop.

We are a Living Wage Employer and hold a Silver Award in the Defence Employer Recognition Scheme, awarded to employers who wish to pledge their intention to support Defence and take a positive stance towards employing personnel who are or were members of the Armed Forces community.

JOB DESCRIPTION

Job Title: Volunteer Manager

Location: Your work base is the Devon Air Ambulance Trust HQ, Exeter, but there will be opportunities to hybrid work.

Reports to: Head of Fundraising

Responsible for: Community Logistics Officer

Hours: 37.5 per week

Salary: £32,000 per annum

Contract Type: Fixed term contract, maternity cover for approx 12 months

Support: Internal: Income Generation Director, Head of Fundraising, Fundraising team, Comms team, Retail department and Ops teams.

External: Volunteers, supporters, external organisations.

SUMMARY

The Volunteer Manager is responsible for steering and coordinating volunteering across Devon Air Ambulance in a strategic way which best supports our mission and adds value to our day to day work.  The Volunteer Manager is responsible for supporting the recruitment, induction, training and support of our volunteers and is responsible for taking the lead on safeguarding within the volunteer network.

RESPONSIBILITIES, DUTIES, SKILLS AND EXPERIENCE

Communications and relationships

• Very good interpersonal, communication and customer care skills and ability to liaise with colleagues, volunteers, the general public and external organisations.
• Lead on engagement and communication across the volunteer network to inspire and develop knowledge and understanding of our organisational needs and strategy.
• Be an ambassador for DAA in all interactions with volunteers, colleagues and the public. 
• Engage with fundraisers and volunteers via social media.
• Participate in team & department meetings and liaise regularly with the other departments  to maintain good communications and implement strategy across the organisation.
• Build and lead an effective volunteer base.

Knowledge and experience

• Experience of working unsupervised and using own initiative.
• Previous experience of working in a charitable environment is desirable.
• Previous experience of managing volunteers is desirable.
• A good understanding of best practice and legal and regulatory issues in relation to volunteers.
• A good geographical knowledge of Devon.

Training/Qualifications

• Clean full UK/EU driving licence.
• Very competent IT skills including demonstrable knowledge of Office applications and social media.

Planning and organisational skills

• Follow best practise and procedures.
• Comply with Health & Safety requirements.
• Organise & oversee volunteer induction process.

Creative and Intellectual Effort

• Ensure volunteering opportunities are promoted to a wide audience using social media, websites, giving talks, attending events, etc.
• Organise & oversee regular training workshops and social events.
• Create and distribute V-News to all volunteers.
• Produce regular reports on key performance areas.
• Review and update the volunteer handbook

Emotional effort

• This role will involve occasional direct exposure to distressing or emotional circumstances i.e. contact with patients and/or patients families.
• Safeguarding vulnerable volunteers when necessary.
• Dealing with sensitive volunteer issues including releasing volunteers from their duties.

Physical skills and effort

• This role will require standard keyboard skills.

Accountability, autonomy and judgement

• Ability to use initiative and judgement to recognize and escalate relevant issues or concerns where applicable.
• Able to work within well-established parameters.
• To keep abreast of trends and industry developments in the wider voluntary sector including charity shops.
• Monitor training compliance of volunteers, related to H&S, Data Protection and Credit Card Handling, and identify issues and needs.
• Lead in the absence of Head of Fundraisingmaking decisions where appropriate.
• Lead on any safeguarding issues with vulnerable volunteers

Financial, physical and information resources 

• Ensure accurate and relevant volunteer records are maintained in liaison with Fundraising Manager and Shop Managers.
• Monitor and quantify volunteer activity across the organisation.
• Auditing volunteer expenses.

Policy and service

• Follow the processes and policies in place and contribute to development of departmental policy and working processes. 
• Operate at all times within the health & safety policy and adhere to safe working practices at all times.
• Consult, agree and implement moderations to procedures to ensure legislative compliance and address issues.
• Create and maintain Volunteer Handbook and associated policies.
• Work with line managers and the People team to address any breaches of the policy.

Working conditions

• Lengthy daily use of VDU.

Leadership and people

• Line management responsibility for the Community Logistics Officer, including performance development and management, training, support and coaching.
• Oversee the work of the Community Logistics Officer and volunteers to maximise income from collection boxes and the effective and efficient distribution and return of other fundraising materials. Support colleagues with responsibility for managing volunteers.
• Ensure one to one development support for any volunteer having difficulties, for example with paperwork or new procedures.
• Liaise with colleagues to address volunteer complaints, concerns or suggestions.
• Inducting new volunteers.
• Act as a member of the Crisis Management Team in the event of any activation of the Emergency Response Plan.

Devon Air Ambulance is signed up to Acevo’s Diversity Principles which will help address the diversity deficit in charity leadership.  DAA does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.