Head of training jobs in europe
Salary: £35,000–£42,000 per year (starting salary typically at £35,000 with progression based on performance and experience)
Contract: Permanent
Location: Islington (EC1V 4NB) and Barking (IG11 8GR)
About the role
We’re looking for someone who shares our passion for promoting youth voice, believes in the power of education to drive change, and thrives in a collaborative, values-led team. You’ll bring a proactive, solutions-focused mindset and the ability to balance strategic thinking with day-to-day operational delivery.
Additionally, this role will play a key part in the development of our youth offer and the creation of online resources for teachers and schools. As part of a small charity making a big impact, you’ll help ensure Ben’s legacy continues to reach and inspire thousands more young people across London and beyond.
Key Responsibilities
Youth Programmes Management and Delivery
- Manage the operations of the charity’s youth programmes in London including our two Choices & Consequences exhibition sites, Youth Ambassador Programme and other projects.
- Deliver inspiring, high-quality workshops and help train others by modelling best practice and supporting their development
- Work closely with the team to maintain consistently high standards across all our programmes, playing a key role in quality assurance and continuous improvement.
- Take the lead on specific projects as needed, helping us grow and evolve our youth work in line with our mission.
Programme Development
- Assist with the review, shaping and strengthening our youth programmes by using insights from young people and service user feedback to inform ongoing development and improvement.
- Review, design and create engaging learning resources in collaboration with the Head of Programmes, including youth programmes and online resources for teachers and schools.
- Use feedback and evaluation data to support learning and improvement across the charity, and produce clear, insightful reports for internal use, stakeholders and funders.
People Management & Development
- Induction, training, development, performance management and line management for two direct reports (Youth Programmes Officers)
- Induction, training development and performance management of freelance facilitators and actors
- Work with the Head of Programmes to provide training to youth programmes delivery staff
Advocacy and Engagement
- Promote the work of the Ben Kinsella Trust and identify new leads and wider engagement in our workshops
- Represent the views of the Ben Kinsella Trust by speaking at public events
- Carry out any other reasonable duties in line with the role, as requested by your line manager, to support the smooth running of the charity
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Experience & Qualifications
- Experience in a similar/equivalent role in youth work, teaching, or programme/project management
- Significant experience delivering workshops, education, youth programmes or training to a diverse range of young people
- Experience in training adults or colleagues
- Experience of successful collaborative working with senior managers, practitioners, and stakeholders
- Experience of leading and managing teams, freelance or part time staff
- Experience of designing and creating learning resources and youth/education programmes
- Experience of programme and project management
Skills and Knowledge
- An effective educator, with the ability to empower and educate young people to achieve ambitious learning outcomes
- An understanding of knife crime, youth violence and other key current issues affecting young people
- Ability to work independently, with initiative, able to manage multiple priorities and projects effectively
- Programme and project management skills with an organised and proactive approach
- Written and verbal communication skills with attention to detail
- Familiarity with the youth work, education and charity sectors
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Empathetic and youth-centred – able to build trust and create safe, inclusive spaces where young people feel heard, respected, and supported
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
How to apply
If you would like to apply for this role, please submit a CV and supporting statement, outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.
Applications close: 10th November at 3pm
Interview schedule:
- 1st stage, 20th and 21st November (virtual)
- 2nd stage 27th and 28th November (in person)
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Job Title: Head of Corporate Partnerships
Reporting To: Director of Fundraising & Communication
Manages: Corporate Partnerships Managers x 3, New Business Officer x1, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £48,000 PA
Hours: Full time (36 hours per week).
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This role will lead the Corporate Partnerships team at Home-Start UK and drive the development and implementation of a fundraising strategy that builds on a recent period of significant growth. With projected corporate income of £2.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income. They will ensure excellent supporter-focused account management for existing partners, while also identifying and securing new partnerships to build a strong pipeline for long-term income.
Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.
If it sounds like your type of challenge, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
The closing date for applications is 14th November 2025 at 4pm.
First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Position: Head of National Services
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.
Our Head of National Services will be:
- leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community
- responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need.
We’re looking for:
- extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
- a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community.
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring a Head of Maintenance & Repairs at Target Housing
Location: Rotherham
Job Type: Full-Time, Permanent
Application Deadline: 14th November 2025
About us
Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfill their potential and contribute to their communities and wider society.
We offer
Salary: of £53,100 per annum rising to £56,775
Employer Contributory Company pension scheme (4%)
Annual Leave: You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays.
Allocation of company vehicle and fuel card.
There are many great reasons to join our team!
- Great opportunities for career development
- Allocated training
- Access Membership to Westfield Health & Lifetime Financial
- Ability to apply for the Blue Light card
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
About You
- Proven experience managing property repairs and maintenance services at a senior level, ideally within a local authority or housing association.
- Strong knowledge of housing legislation, health and safety, and asset management practices.
- Confident managing budgets, performance data, and stakeholder relationships.
- Able to hit the ground running and thrive in a fast-paced, complex environment.
- Excellent organisational, communication and leadership skills.
Main Purpose of the role
As a member of the Senior Management Team and reporting to the CEO, you will lead the property repairs and maintenance function for approximately 700 units of accommodation. Ensuring the delivery of efficient, high-quality, cost-effective and customer-focused repairs and maintenance services. This includes overseeing reactive and planned maintenance, compliance with health and safety standards, and continuous improvement of service delivery.
Reasonable Adjustments
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!
This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.
We deliver high standards of housing & support, enabling vulnerable people to live independently, fulfil their potential and contribute to society
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for someone with extensive health and safety leadership experience to join us as our Head of Health and Safety, where you will lead the strategic development and implementation of a robust, sustainable Health & Safety framework, ensuring we fulfil our duty of care to colleagues, volunteers, and visitors across all our offices, retail stores, events, and projects.
Please note: This role is an 18-month Fixed Term Contract.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Health and Safety, you will lead the design and delivery of an organisation-wide health and safety strategy that embeds a proactive, people-centred safety culture across Save the Children UK. You will strengthen governance and compliance, oversee incident and risk management, and ensure our systems and training empower every colleague to play their part in keeping themselves and others safe.
In this role, you will:
• Lead the development and implementation of a comprehensive Health & Safety framework and management system aligned with UK legislation and best practice.
• Embed a proactive, positive safety culture where all colleagues understand and take ownership of health and safety.
• Oversee governance and assurance, ensuring timely, accurate reporting and alignment with SCUK's risk and compliance functions.
• Manage incident reporting, investigation, and learning processes, ensuring continuous improvement and transparency.
• Lead and develop the Health & Safety team, acting as SCUK's “Competent Person” and trusted advisor to senior leaders.
• Design and implement H&S training and competence frameworks to ensure staff, volunteers, and managers are equipped for their roles.
About you
We're looking for a Health & Safety leader with strong problem-solving and decision-making skills who is excited to deliver true impact.
To be successful, it is important that you have:
- Chartered Membership of IOSH (CMIOSH) or equivalent, with demonstrable competence as a Health & Safety leader.
- Significant experience in a senior H&S role, ideally in a complex multi-site organisation (e.g., retail, charity, facilities, or commercial).
- Proven track record of developing and embedding H&S management systems and delivering cultural change.
- Strong knowledge of UK H&S legislation, risk management frameworks, and compliance obligations.
- Experience managing serious incidents, investigations, and regulatory engagement.
- Skilled communicator, able to influence senior leaders and engage volunteers and frontline staff.
- Experience building and leading H&S teams, including developing others' competence.
- Knowledge of security, and safeguarding interactions with H&S.
- Familiarity with ISO 45001 or similar management systems.
- Demonstrable ability to work collaboratively with leaders and influence at all levels.
- Commitment to inclusivity, wellbeing, and a “people first” approach.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits on our website.
To learn more about the position, please review the Job Description on our website.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This role will also require some travel to other offices and retail sites across the UK.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Head of Human Resources and Facilities
Location: Hybrid
Salary: £57,000 per annum plus £312 Home Worker Allowance per annum
Hours: 35 hours per week
Vacancy Type: Permanent
Sands are the UK’s leading pregnancy and baby loss charity. We are here to support everyone touched by pregnancy loss or the death of a baby. Always.
We’re creating a community of compassionate and lifesaving changemakers, whose voices inspire change and turn understanding into action.
For more than 40 years, Sands has provided a safe, understanding and caring community for anyone touched by pregnancy or baby loss. We can help, whether your loss happened recently or long ago.
Sands offer many types of support, including our free, confidential telephone helpline, email support, and online group sessions. We have a UK-wide network of local groups offering peer-support in the community, social media groups helping people connect wherever they are, and free resources for partners, siblings, grandparents, and wider family and friends.
The Role
Our Human Resources and Facilities team are responsible for providing a high standard of support to our staff, who are based throughout the UK.
This exciting and high-profile role is responsible for leading on all operational HR & Facilities activity within the charity. This includes ensuring that this activity aligns with Sands’ strategic objectives and meets KPI’s set by the Board. This is a key role which will help us to promote Sands’ vision; a world where fewer babies die and when a baby dies those affected receive the best care and support for as long as they need.
The areas that the team covers include staff learning & development, organisational change management, EEDI, implementation and development of HR policies and procedures, staff wellbeing, recruitment, employee reward and recognition, employment relations, development of HR IT systems and management of our property portfolio.
With significant experience in a Head of HR role, you will have a good understanding of UK employment law and be able to apply this in everyday situations.
You will be confident in advising senior managers in HR best practice, including leading on change management processes.
Experience of developing employee benefit and wellbeing packages, HR policies and information systems is essential. Additionally, you will have demonstrable experience of developing HR strategies including budgets and be able to confidently present to groups of staff and managers.
An excellent influencer and communicator, you will be able to build effective working relationships with staff and managers across the organisation as well as external stakeholders.
With a good knowledge and understanding of employment law and HR best practice, you will be able to manage several work streams simultaneously and meet deadlines under pressure. Excellent organisational and time-management skills are therefore essential for this role. You will also need to be highly numerate and demonstrate good problem-solving ability.
Skills and Qualifications
- CIPD qualification at Level 7 (MCIPD) or equivalent
- Significant experience of working in a Head of HR / People role
- Proven track record of developing and delivering HR strategies, policies, and reports aligned with organisational objectives
- Experience in organisational development, staff learning and training design, and delivery
- Demonstrated experience of introducing and embedding Equality, Equity, Diversity and Inclusion (EEDI) initiatives
- Experience in HR policy development, implementation, and review
- In-depth knowledge of UK employment law and its practical application
- Experience of managing complex employee relations cases including grievance, disciplinary, and capability matters
- Significant experience of leading organisation-wide change management and transformation projects
- Experience in developing and implementing reward and recognition initiatives
- Experience of introducing and promoting staff health and wellbeing programmes
- Strong working knowledge of HR Information Systems (HRIS), ideally Sage HR or equivalent platform
- Experience of managing departmental budgets and reporting on financial performance
- Proven experience of leading, motivating, and developing a team of HR professionals
- Excellent influencing and communication skills, with the ability to engage effectively at all levels of the organisation
- Ability to build and maintain effective relationships across departments and with external stakeholders
- Exceptional attention to detail and accuracy in all aspects of work
- Ability to manage a demanding workload, prioritise effectively, and meet tight deadlines
- Excellent organisational and time management skills
- Sound knowledge of data protection and GDPR legislation as it relates to HR practice
- Strong analytical and problem-solving abilities with a pragmatic approach to complex issues
- Confident, assertive, and able to make sound judgements and decisions when required
- Experience of, or an interest in, facilities management
- Understanding of maternity, neonatal, and healthcare policy and practice across the UK
- Empathy with Sands’ vision, mission, and values
To Apply
If you feel you are a suitable candidate and would like to work for Sands, please do not hesitate to apply.
Location: Home based however this is a national role and will require travel to all EF sites
Hours: 37.5 hours per week
Salary: £76,000 per annum
About us
Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.
We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.
We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living. Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change. The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.
About the role
This is a pivotal leadership role, supporting the Chief Executive and Board with organisational development, risk oversight, and the consistent delivery of high-quality, person-centred services.
This executive leadership role shapes the strategic direction of Emerging Futures, overseeing HR, Quality, Safeguarding, and Performance functions. It drives organisational strategy across people, culture, innovation, and service delivery, ensuring alignment with the charity’s values and sector trends in substance misuse and homelessness.
Key responsibilities include leading HR strategy—covering recruitment, workforce development, staff wellbeing, inclusion, and compliance—and overseeing quality assurance, clinical governance, and safeguarding to ensure robust risk management and continuous improvement.
The role also leads the development of outcome measurement frameworks, promotes data-driven decision-making, and collaborates with operational leaders to support service innovation and performance. Externally, it represents the organisation in strategic forums and partnerships, while internally fostering integration and supporting cross-functional initiatives.
This role is home based, however as you are leading remote teams across the country, very regular travel to EF sites/offices will be required.
About you
You will have proven senior leadership experience in HR (ideally at Head of HR or Director level) in the voluntary, housing, health, or social care sector. You should also have:
- Level 7 CIPD Advanced Diploma in Strategic People Management or equivalent, plus relevant experience
- Strategic understanding of workforce, service delivery, and governance issues in substance use, homelessness, or complex needs sectors
- Demonstrated success in embedding quality and assurance frameworks across complex, dispersed services.
- Strong knowledge of safeguarding, regulatory compliance, risk management, and performance improvement frameworks.
- Track record of driving organisational culture change and operational excellence.
- Excellent interpersonal, influencing, and stakeholder engagement skills, including Board-level reporting.
Key Dates
Application deadline: 10 November 2025
Anticipated interview dates are to be confirmed
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
About you:
We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.
You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.
This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
- You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
- You understand the welfare benefits system and know how to help clients access the right support.
- You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
- You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
- You take pride in supporting clients to sustain their tenancies and build financial stability.
- You work well with others - building strong relationships with colleagues and external partners to get the best results.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 9th November 2025 at Midnight
Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross
*Candidates will need to be available, to interview on this day.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Head of Development – Social Sciences
University of Oxford
Location: Oxford, UK with some hybrid working options
Permanent and full-time role
Salary: Grade 10: £65,336 - £75,439 per annum with possible extension to £82,255 (inclusive of Oxford University Weighting)
This is an exceptional leadership opportunity to join the leading higher education fundraising team outside North America.
The University of Oxford’s Social Sciences Division is one of the largest and most influential communities of social scientists in the world. Bringing together a diverse range of methodologies, themes, and fields of scholarship, our multi-disciplinary research thrives in an environment defined by academic excellence, independence, and innovation.
Grounded in Oxford’s long tradition of independent scholarship and academic freedom, we deliver world-leading research that not only challenges existing ideas but also develops new ways of understanding and improving society globally.
Consistently ranked among the world’s top three universities for social sciences, we demonstrate the power of those disciplines in addressing global challenges. Through deep engagement with organisations, policymakers, and communities, we translate knowledge into real-world impact - shaping policy, informing debate, and driving progress locally, nationally, and internationally. Our researchers regularly advise international governments and multilateral agencies, as well as NGOs that lobby and encourage policy change.
We are now seeking an accomplished fundraising leader to join our high-performing Development and Alumni Engagement team, and design and lead our philanthropic strategy for Social Sciences. If you are ready to make a lasting contribution to research with global impact, we would like to hear from you.
About you
You will be an experienced major gifts fundraiser and manager, who brings a collaborative and relationship-based approach to ensure success in your endeavours. Your experience, authenticity and curiosity about the world around you, enables you to establish credibility quickly and gain the confidence of the stakeholders you work with. As a divisional team leader and member of the major giving leadership team, you will inspire a motivated and committed Social Sciences development team as well as engage and collaborate with other fundraising leaders across the collegiate network, to identify and leverage all opportunities that will enable the University to achieve its strategic ambitions. It will therefore be important that you:
§ Are a self-starter, motivated to achieve against strategic goals within a complex environment;
§ Have highly developed emotional intelligence and sophisticated interpersonal and diplomacy skills;
§ Bring an entrepreneurial mindset and can-do attitude; and
§ Are a collaborative and personable colleague and manager, with a track record of bringing people along to achieve and celebrate outcomes together.
Higher education experience is desirable, while a passion for Oxford’s mission and a desire to drive positive change through philanthropic partnerships are absolutely essential.
In return
Your happiness and wellbeing at work matter to us, so we offer a range of family friendly, financial and professional benefits, including:
§ Opportunity for hybrid working
§ Exceptional contributory pension scheme and salary sacrifice options
§ 38 days annual leave
§ Comprehensive childcare services and family-friendly leave schemes
§ Cycle loan scheme
§ Discounted bus travel and Season Ticket travel loans
§ Subsidised University Sports Centre membership
§ Engaging social groups and sports clubs beyond the workplace
§ Use of the student discount card Totum
§ Membership to CASE for advancement professionals
§ Access to a wide range of training and development opportunities.
We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack, have a conversation or to apply, please contact Richmond Associates by following the Application button above.
Closing date for applications is 10AM on Friday, 31 October 2025
Interviews are currently scheduled to take place from mid-November
The University of Oxford Development Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicantmajos from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme.
About
This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.
You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.
We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement.
Main Responsibilities
As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement.
In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact.
Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include:
Contribute to Citizens UK and Project Strategic Objectives
• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission.
• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence.
• Build and grow innovative that centre lived experience and drive systemic impact.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models.
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
The client requests no contact from agencies or media sales.
Camp Jojo is currently in transition. Over the first 8 years it has worked from one established site in Mersea, Essex; but we are now opening a second site (Nag’s Head Farm) near Appleby in Cumbria. The role of Volunteer Manager (Nags Head Farm) is to provide the management and administration of the key Volunteer sector of Camp Jojo, and to offer administrative support and feedback to members of the Camp Jojo Board in this regard.
The Volunteer Manager will be responsible for successful initial contact, recruitment, communication with and administration of volunteer for the Nag’s Head Farm camps, through to their successful placement at camp. They will also work closely with the Operations Manager: Families and Site Ops. (Nags Head Farm). They will be guided in their role with the existing managers at Ivy Farm, Mersea, Essex.
The primary task of the Volunteer Manager (Nag’s Head Farm) will be to oversee the whole process of Volunteer applications to camps at Nag’s Head Farm, and to maintain and develop databases in support of this. They will be the contact point for information and support throughout the Nag’s Head Farm volunteers’ pathway with Camp Jojo. In addition, they will attend and minute meetings which concern volunteer management, etc.
They may need to work flexibly; the demands will be seasonal, with many more hours needed through spring and summer than autumn and winter. They will also need to be present for the first day of the camps during the summer, which are mostly during the school holidays. The Volunteer Manager (Nag’s Head Farm) will have a varied and sometimes high-paced job environment. As such, they will need to handle multiple tasks, manage their own time well, and interact professionally
Please use your cover letter to provide as much evidence as possible to show how your skills, abilities,
knowledge and experience meet the job description. Please provide examples which are relevant to this
role.
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their
supporting statements with minimal use of AI. This helps us to better understand your authentic voice,
skills and motivation for this role. Thank you.
Deadline for applications - 31st October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Dravet Syndrome UK (DSUK) a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping nearly 600 families with support, education, and research services, underpinned by a world-class Medical Advisory Board.
They are now seeking a Head of Family Services, a newly created senior role to enable DSUK to drive forward with the implementation of their five-year strategic plan, including supporting and empowering families to access the support to which they are entitled in living with a complex and life limiting condition.
This is an exciting opportunity to join a growing organisation and help guide the next stage of their development, enabling them to make a positive difference in the lives of more people affected by Dravet Syndrome in the UK.
The successful candidate will demonstrate the following essential criteria:
- Demonstrable ability to interpret and use current legislation and guidance to protect and/or advance people's rights and entitlements
- Exceptional interpersonal and relationship-building skills, with the confidence and ability to engage effectively with families, healthcare professionals, social workers and other stakeholders
- Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.
- Proven ability to provide high quality professional supervision (reflective practice) to qualified and unqualified staff, in order to maximise personal effectiveness and professional development
- Excellent organisational and teamworking skills to be able work remotely, manage and prioritise a varied caseload and delegate effectively
The successful candidate will be compassionate, skilled, hands-on and collaborative with significant experience of a working environment involving families with disability and/or complex needs (e.g. social care, health care, special needs education, disability law and/or family support in a similar organisation). You will have good working knowledge of disability law and other relevant statutory and regulatory frameworks, relevant organisations and agencies involved, and experience of an appropriate range of professional interventions. You will have demonstrable expertise and advanced training all aspects of safeguarding for children and vulnerable adults. You have proven leadership skills with the ability to motivate and support colleagues towards achieving shared goals.
Please note: As part of DS UK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.
For more information, please contact Sandra Smith, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Location: Fully Remote, with monthly travel across the UK
Closing date: 9 November 2025
Charisma vetting interviews to be completed by 12 November 2025 prior to shortlisting
1st interviews with Dravet Syndrome UK: 27 November (online)
2nd interviews with Dravet Syndrome UK: 12 December (in-person) - TBC
Head of IT Operations & Governance
About the Organisation
NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.
Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.
The Role
We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.
This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.
Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.
Key Responsibilities
- Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
- Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
- Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
- Manage third-party service providers and ensure high-quality, responsive IT support.
- Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
- Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
- Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.
About You
You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.
Essential skills and experience:
- Senior-level experience in IT operations, governance, or systems management.
- Deep expertise in Microsoft 365 and SharePoint environments.
- Proven track record in cybersecurity, data protection, and compliance frameworks.
- Experience managing outsourced service providers and large-scale technology projects.
- Strong strategic and analytical skills, with sound judgment and discretion.
- Excellent communication and stakeholder management across international teams.
Desirable:
- Senior experience in the not-for-profit or philanthropic sector.
- Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.
Working Arrangements
- This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
- The post is full-time and permanent; however, a 4-day working week will be considered.
- Salary Range: £80,000 - £100,000 per annum
To discuss this role in more detail please contact Hannah at NFP People.
The Charity and The Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.
I am accountable for:
- Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
- Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
- Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
- Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.
The key responsibilities of this role are:
- Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
- Lead and support the development of the Outreach squad as it grows.
- Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
- Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
- Ensure strong audience insight, segmentation, and tone of voice in all comms.
- Set and report on performance metrics to the CEO, SLT, and Trustees.
- Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
- Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.
The 3-month goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
- Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
- Produce and maintain a 90-day content and campaign plan, working closely with other teams.
- Establish baseline data for outreach KPIs and set up regular performance reporting.
- Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.
The 6-month goals for this role are:
- Support the recruitment and onboarding of the Social Media Exec (TBC).
- Have created audience journeys and set up systems (CRM) to mirror them.
- Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
- Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
- Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
- Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.
The 9-month goals for this role are:
- Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
- Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
- Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
- Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
- Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
Skillset and Experiences Required:
Marked as D (Desirable) or E (Essential)
· Experience in leading marketing or engagement strategy - E
· Team leadership and people management experience - D
· Proven track record of delivering audience growth and engagement - E
· Strong understanding of digital channels (social, email, content) - E
· Experience working in a charity, community-focused or purpose-driven role - D
· Experience with campaign planning and performance reporting - E
· Ability to write and oversee content that is clear, warm, and sensitive - E
· Familiarity with bereavement support, the Armed Forces, or similar sectors - D
· Proficient in using data to inform strategy and optimise campaigns - E
· Comfortable working with autonomy and initiative in a remote environment - E
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We have a fantastic opportunity for a Finance Business Partner to join our Finance Team based at our Head Office in Abbots Leigh.
Reporting to the Finance Director, this is a key role providing financial insight, analysis and advice to support informed decision-making and drive financial performance across both Freeways and Freeways Trust.
A key part of the role is the preparation of accurate and timely monthly management accounts and analysis for both charities, ensuring the information produced is clear, insightful and supports effective financial management and reporting. You will lead in the financial planning, monitoring and performance reporting for Freeways Trust.
You will also support the Finance Director with strategic financial planning, long-term forecasting and the development of the financial and strategic estates plan for both organisations. Working in a strong, collaborative relationship with the Finance Operations Manager, you’ll help ensure the integrity of financial reporting and the alignment between operational finance and business planning.
In this role, you will:
· produce accurate, timely and insightful monthly management accounts and reports for both Freeways and Freeways Trust
· lead the financial planning, monitoring and reporting for Freeways Trust, including reporting at Board level
· support the Finance Director in developing long-term financial and strategic estate plans for both charities
· partner with senior managers and budget holders to provide expert financial analysis and advice
· work closely with the Finance Operations Manager to maintain strong controls and alignment across financial systems and processes
· coach and support non-financial managers to strengthen their financial understanding and decision-making
· oversee payroll activity and ensure compliance with internal controls
· identify and lead improvements to financial reporting and planning processes
· deputise for the Finance Director when required
About You
You will be a qualified accountant (ACCA, CIMA, ACA or CIPFA) with at least three years post-qualification experience, or able to demonstrate equivalent experience at a similar level. You will have excellent analytical and communication skills, a proactive approach and the ability to influence decisions through sound financial insight.
You will also have:
· Proven experience in preparing management accounts and financial reports
· Strong knowledge of budgeting, forecasting and performance monitoring
· Excellent analytical and problem-solving skills
· The ability to build strong working relationships across all levels
· Advanced Excel skills and experience in using accounting systems such as Access Financials or Dimensions
· Experience of working in the charity or public sector (desirable)
· A collaborative approach and a focus on continuous improvement
Benefits in return, you will receive:
· 35 days annual leave entitlement (including public holidays) pro-rata
· Excellent induction and training
· Company sick pay
· Company pension scheme
· Life assurance cover
· Family friendly/work-life balance policies
· Free DBS check every 3 years
· Occupational health provision
· Access to our Employee Assistance Programme
· Access to a range of discounts through the Blue Light Card scheme
About Us
Freeways is a charity which has been in operation since 1987 and employs approximately 300 staff. We run a number of residential (care) homes, supported living flats and community support across Bristol, Bath and North East Somerset, South Gloucestershire and North Somerset supporting adults with learning disabilities. Our Head Office in Abbots Leigh is co-located with a day centre and hydrotherapy pool. The aim of our services is to support people to become as independent as possible by helping them make choices, learn new skills and make links with their local community.
We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adults Barred List check.
Unfortunately Freeways is unable to sponsor employment of international workers. You will be required to provide evidence of your right to work in the UK.
The client requests no contact from agencies or media sales.