Head of visitor experience and events jobs
This is a unique and high-profile position at the heart of the Archbishop of Canterbury's ministry. As Head of the Private Office, you will provide leadership and operational oversight for a busy, complex office that supports the Archbishop's work locally, nationally and internationally. The role demands exceptional organisational ability, political awareness, and emotional intelligence to manage sensitive matters and relationships with discretion and professionalism.
MAIN DUTIES AND RESPONSIBILITIES
* Strategic Leadership: Oversee the Private Office to ensure it provides seamless
executive support for the Archbishop. Manage administration, logistics and scheduling
with discretion and efficiency.
* Consultation and Communication: Act as a key conduit between the Archbishop and
staff, consulting on decisions and disseminating her views effectively.
* Confidentiality: Handle highly sensitive matters with discretion and emotional
intelligence.
* Diary and Requests management: Line manage the Archbishop's Diary Manager and, in
partnership with senior colleagues, ensure engagements reflect priorities and respond to
changing circumstances. Ensure all incoming requests and invitations are logged, assessed,
and responded to appropriately. Seek advice on prioritisation and alignment with the
Archbishop's objectives.
* Hospitality: Ensure that the Archbishop's guests and visitors receive warm and welcoming
hospitality and are well looked after.
* Travel arrangements: Ensure travel arrangements are made accurately and on time,
including booking tickets and accommodations when necessary.
* Inbox Management: Develop and maintain an efficient system for managing the
Archbishop's inbox, ensuring timely responses, prioritisation of urgent matters, and clear
communication with the wider team.
* Team Management: Line manage the Diary Manager, Correspondence Manager and
Personal Assistant, fostering a high-performing team and collaborative work culture.
* Briefing & Preparation: Ensure the Archbishop is fully prepared for all engagements, and
that briefs from relevant staff members are produced and logged.
* Research & Correspondence: Conduct research on a range of issues and draft sensitive,
high-level personal correspondence in liaison with the Correspondence Manager.
* Gifts Management: Maintain oversight of gifts given and received, ensuring accurate
logging.
* Stakeholder Engagement: Build and maintain relationships with key external
stakeholders and personal contacts in a complex political environment.
* Security Liaison: Coordinate with the Metropolitan Police regarding the Archbishop's
movements to ensure appropriate security measures.
* Staffing: Occasionally accompany the Archbishop on visits and meetings as required.
Archbishop's Spouse Support
* Facilitate communication between Lambeth Palace staff and the Archbishop's spouse,
ensuring effective diary management and briefing.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong
safeguarding culture with regard to children and vulnerable adults, including identifying the key
actions they should take given their role and responsibilities.
The Church of England is for everyone and we want to reflect the diversity of the community the
Church serves across the whole country. Therefore, while of course we welcome all applications
from interested and suitably experienced people, we would particularly welcome applicants from
UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented
groups.
Essential
Knowledge/Experience:
* Experience of working in a complex organisation with multiple external, diverse
relationships.
* Experience of leading and motivating a team, enabling them to carry out integral support
roles to a senior figure, with the ability to instil a positive culture with strong awareness of
wider priorities.
* Experience of planning and managing high level events in support of a senior figure.
* Experience of overseeing the extensive/complex diary management of a senior
manager/leader, which is affected by an evolving political landscape.
* Demonstrative experience of drafting complex letters and other correspondence, taking
into account the bigger picture.
* Previous experience of coordinating research projects, including producing high-level
briefing documents.
* Experience of staffing a senior figure in meetings or/and on travel engagements.
* Experience of managing staff in a busy and complex office.
Skills, Abilities and Attributes:
* Sensitivity and good judgement in understanding and dealing with urgent and complex
issues and relationships across a very wide range of subjects.
* A commitment to supporting the Archbishop to provide compassionate, consistent and
hopeful leadership to the Church of England and in the Anglican Communion.
* A thorough understanding of the Church of England, and the ability to quickly grasp the
work of the Archbishop of Canterbury, including her personal priorities.
* Seeing the big picture and navigating a complex and constantly changing political
landscape.
* A natural instinct for prioritisation and seeing what is important.
* Proven ability to be a proactive problem solver and to take initiative.
* The ability to develop and maintain relationships in a fast-paced and politically complex
environment, demonstrating confidence and emotional intelligence.
* Proven ability to work collaboratively to achieve results.
* Highly diplomatic and discreet, with experience of being exposed to highly sensitive
material, involving a range of stakeholders.
* Ability to juggle being a trusted and supportive adviser to a senior leader, whilst pushing
back where necessary.
* Outstanding communication skills, both oral and written.
* A calm and reassuring presence, with a nurturing leadership and communication style.
* Resourceful and calm under pressure, with the ability to cope with a number of
simultaneous demands.
* Proficient in Microsoft Windows and the Office suite.
* Due to the demanding nature of this role, a degree of flexibility with working hours and
responsibilities is required, with the ability to adapt to unforeseen circumstances.
Qualifications & Training:
* Educated to A-Level, or equivalent qualifying experience.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT’s programme of events.
Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required.
To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.
We show how we care for nature, our partners and each other through our values:
We’re ambitious and dream big — for people and for nature.
We collaborate, because we can achieve more together.
We’re inclusive and believe that nature is for everyone.
We act with responsibility for the work we do and the world we’re helping to shape.
Together, we’re growing hope for a wilder future.
This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
The client requests no contact from agencies or media sales.
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own initiative. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team and Lay Staff.
- Good administrative and IT skills.
- Good communication and social skills.
- Good understanding of the importance of managing security and health and safety.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).
- Willing to learn new skills and undertake training.
- Willing to work alone.
- Ability to work flexibly over seven days and evenings including holiday periods.
- Experience of caretaking duties.
Desirable experience
- At least one year’s experience as a church or cathedral verger or in a similar role.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Be a communicant member of the Church of England.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height as an occupational requirement
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
Generous leave allowance of 25 days (pro rata for part-time posts) plus all public holidays and two 'given' days after Christmas/New Year.
Employer pension contributions of 7.0%, employee contribution 1.0%
Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required. An enhanced DBS is required for this role.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 15th February
Interviews will be held 26th February
We will not be able to provide any feedback to those not called for interview.
Applicants called for interview will be sent a Cathedral Application Form and Confidential Declaration Form to complete as part of our safer recruitment processes.
The client requests no contact from agencies or media sales.
Purpose
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.
The Patient Experience Manager will be instrumental in supporting patients and families use of the garden.
Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit.
This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the National Patient Experience Lead.
You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager.
The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Main Duties and Responsibilities
People with spinal injuries
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly
· Organise a programme of seasonal events, reflecting the needs of patients
· Work with the Impact Manager to monitor patient experience and the impact of the garden
· Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
NHS staff
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
Volunteers
· Recruitment and training of new volunteers
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
Fundraising and Communications
· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Support corporate sponsor events and fundraising opportunities
· Represent the garden and charity at key events
· Promote the local social media accounts and provide regular updates for content
· Interviews with press/media as required
Administrative
· Ensure all administrative tasks associated with the role are monitored, completed and maintained
· Manage the garden budget along with the Head Gardener
· Collate and bank donations and manage petty cash
· Assist with ensuring the garden room is kept clean and tidy at all times
· Collate data showing usage in the garden and volunteer hours
Safeguarding
· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately
· This post is subject to an enhanced DBS check
Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
Please see the full Person Specification in the Job Description attached.
Essential
- Flexible and able to work to suit patient requirements
Closing date: 5th February 23.30
The first round of interviews will take place on the 18th February
The client requests no contact from agencies or media sales.
Your aim will be to lead on developing a fundraising strategy and growing the museums' contributed income accross multiple fundraising channels.
Strategy: working closely with the Chief Executive, you will lead the development of a fundraining strategy to deliver contributed income across individual philanthropists, companies and grant makers.
Research and Prospecting: working alongside the Chief Executive, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.
Pipeline Management: using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.
Cultivation: using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meeting with key members of the team, workshop visits and private dinners.
Making the ask: you will be fearless in asking people to support the museum, and will support the Chief Executive with pitching to companies and writing grant applications.
Stewarding Supporters: you will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programm that entertains, engages and encourages renewal.
Our ideal candidate would be:
- an outstanding fundraiser with a track record of securing four and five figure donations
- a fundraising professional experienced in working within at least one of the main areas of fundraising, membership, individual donors, grant makers or corporates.
- someone committed to providing outstanding, engaging and exciting donor and sponsor stewardship.
- someone able to build positive relationshipswith internal and external stakeholders, inclusing museum staff, guest artists, visitors,volunteers and Board members.
- someone excited about the prospect of working in a cultural organisation with inclusive storytelling at the heart of everything we do.
- a dynamic individual with the ability to work independently, yet collaboratively accross the entire organisation.
- someone committed to their own professional development, willing to share their knowledge, skills and experience.
- an excellent communicator, confident with technology.
Queer Britain is the UK's first and only LGBTQ+ Museum, for all, and we opened in our beautiful heritage space in Kings Cross, London in 2022.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.
A £50 million capital appeal was launched in late 2025, which will fund improvements of facilities for artists, audiences and young people taking part in engagement activities at the Grade I listed concert hall. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.
The Senior Philanthropy Manager (Maternity Cover) will play a pivotal role in the delivery of its major donor programme. Reporting to the Head of Philanthropy, this role sits at the heart of the philanthropy team, combining hands-on major gifts fundraising with oversight of systems, processes and pipeline management. The postholder will shape and steward a growing portfolio of high-value supporters during a critical phase of the Hall’s capital appeal, while ensuring that donor engagement activity is coordinated, consistent and effective.
Please note that interviews will occur on a rolling basis. To discuss the role in more detail and make an application, please apply ASAP with a copy of your most recent CV plus any additional information that aligns with the person specification below.
As Senior Philanthropy Manager, you will:
- Report to the Head of Philanthropy and line manage two direct reports – Senior Prospect Researcher and Philanthropy Coordinator – fostering clarity, structure and confidence within your team.
- Manage a personal portfolio of major donors, stewarding relationships typically in the £20,000–£500,000 range.
- Work to a team income target, generating funds from HNWIs through major gifts, mid-value gifts and legacies.
- Own and drive the major donor pipeline, ensuring clear next steps, momentum and follow-through across cultivation, solicitation and stewardship.
- Be donor-facing, through regular face-to-face meetings, cultivation activity and events, including evening engagement as part of stewardship.
- Ensure robust processes are in place for tracking, thanking and income processing, with delivery support from the Philanthropy Coordinator.
- Act as a central coordinating figure for major donor activity, working closely with the Head of Philanthropy, Development Director and selected Philanthropy Board members.
- Lead on the rollout of donor communications, including tailored donor stewardship and wider impact reporting.
- Work closely with other development colleagues who focus on the Hall’s Friends and Patrons programmes, Trust and Foundation approaches and Events.
Essential skills and experience:
- Demonstrable experience of managing and stewarding high-value individual donors, ideally within a major gifts or upper mid-value context.
- Experience of personally securing c.£50K+ donations from HNWIs – please ensure that examples of personally secured gifts from HNWIs, including £value, are included on your CV. It would also be helpful to include context e.g., uplift, new donor
- Confidence working with fundraising databases and systems (ideally Tessitura), and a strong understanding of GDPR and DPA 2018.
- Strong organisational and process skills, with the ability to keep complex, multi-strand activity moving and well-tracked.
- Experience of working collaboratively in a matrixed environment with senior stakeholders and volunteers.
- Some line management or mentoring experience, with the ability to provide clear direction and practical support. However, this is not a heavily people-management-focused role
- Excellent written and verbal communication skills, with confidence engaging donors in a range of settings.
- A proactive, detail-oriented approach, combined with sound judgement and professionalism.
Desirable:
- Arts, culture or heritage fundraising experience.
- Experience of working on or alongside a capital appeal.
Employee benefits include:
- 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
- Life assurance of 6 x basic salary
- RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
- Employee Assistance Programme
The Royal Albert Hall are partnering with Laura Macnamara at QuarterFive for this appointment.
For your application via CharityJob, please ensure that your CV aligns with the person specification. If necessary, please provide additional notes. Please apply ASAP - interviews will take place on a rolling basis.
A cover letter is not required at this stage. Suitability will be assessed initially via CV and accompanying notes where provided. For suitable applicants, comprehensive support for formal application will be provided by Laura at QuarterFive.
Owing to the number of applications we receive, we may not be able to respond to all applicants individually.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)
Contract: Full time, Permanent
Salary: £60,000 - £63,000 gross per annum, depending on experience
Closing Date: Sunday 8 February 2026
Interviews:Tuesday 17 February 2026 (Interviews to be held in London)
Application: CV & Supporting Statement
Are you a Head of Safety, Health & Environment looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Safety, Health & Environment to join our team.
About the role
If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you.
You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.
The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.
Responsibilities
- Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
- Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
- Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
- Report and analyse safety data and identifying trends or issues.
Requirements
- Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
- Up to date knowledge of H&S legislation, developments, practice and management.
- Experience of risk management and compliance systems.
- Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
- Experience of managing and supporting a staff team.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
le Description
Working closely with both the Head of Development and Head of Strategic Projects and Planning, you'll be joining a growing team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the communities we serve.
Skills gained in the role could help you to build a career in fundraising, project delivery, or in assessing the social impact of heritage and culture.
Your work will help us to:
- Restore and reopen derelict spaces in the Victorian Palace for everyone to enjoy
- Improve key areas of the Park for both people and wildlife (including playgrounds, wetlands, wayfinding)
- Deliver our creative learning and wellbeing programmes, using the Palace's amazing spaces.
- Take forward our ambitious programme to help Ally Pally reach Net Zero
We are looking to recruit a strong administrator excited to learn and make change. We will consider applicants with previous experience in fundraising or project management in arts and heritage organisations, or transferable skills from customer-facing and administrative roles in other industries.
This is a full time, permanent post.
The below is a summary, please see the JOB PACK for further details including how to apply and interview dates
Key duties
Development Responsibilities
- Administer pipeline for trust, foundation and statutory funding bids
- Carry out desk research to identify potential trust, foundation and statutory supporters
- Deliver fundraising bids and impact reporting to a small portfolio of trusts and statutory funders, focused on bids to a value of £10,000
- Plan communications for regular fundraising and community newsletters
- Donation processing, documentation and thanking for trust and statutory income
Strategic Planning and Projects Responsibilities
- Meeting administration for Strategic Plan Working Group
- Administrative support to develop the Charity's stakeholder relationships
- Support with events for Capital Fundraising Campaign including London Festival or Architecture and Haringey London Borough of Culture
- Desk research into capital redevelopment in arts, heritage and green spaces
- Financial processing and budget tracking of team expenditure
Person specification
Essential
- Right to work in the UK
- Administrative experience ideally gained within either a fundraising or project management context
- Experience in customer service and / or communications with donors, clients or customers
- Long-form writing and / or copy writing experience
- Strong written, verbal and interpersonal communication skills
- Experienced user of microsoft 365
- Excellent accuracy and attention to detail
- Ability to manage own workload and meet deadlines
- Willingness to be flexible within a role supporting a range of development projects
Desirable
- Experience using a CRM system
- Bid writing experience
- financial admin experience
- Experience organising events and / or travel for staff, donors or clients
- Strong interest in charitable fundraising
- Strong interest in placemaking, culture and heritage redevelopment
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
Aerospace Bristol is where imagination takes off.
Based on the historic Filton Airfield, where a community began and an idea became an industry, our purpose is to inspire, educate and connect people through the legacy of aerospace in Bristol.
Aerospace Bristol are looking for a commercially astute and visitor focused leader to be our first Chief Operating Officer. This is an important role overseeing the day-to-day running of the museum and site and leading some of the organisation’s core business functions, including finance, commercial and operations. The post holder will develop a motivated staff and volunteer community, continuously seeking to improve the quality of the visitor offer and increase the commercial success of the museum.
Aerospace Bristol has an ambitious commercial strategy and the Chief Operating Officer will play a critical role in its delivery and continued development, drive income generation through all commercial areas including events and venue hire, tickets sales, visitor income and retail.
How to Apply
To apply for this role, please submit your CV and a cover letter outlining why you would be suitable for the position.
Closing date for applications is 25 January 2026.
Shortlisted candidates will be invited to interview on 9 or 10 February.
The interview process will include a structured Q&A, and candidates will also be asked to prepare a short presentation on ‘What you would tackle first and how you would drive lasting change’. This is an exciting opportunity to showcase both your strategic thinking and your ability to drive impact from day one.
We are committed to creating an inclusive and diverse workplace. We welcome applications from people of all backgrounds and experiences and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity.The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters.
Principle Responsibilities
The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy.The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team.
The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters.
Please see our job information pack attached for further details on this role.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
The client requests no contact from agencies or media sales.
Job Title: Engagement Manager
Contract: Full time with an option of working one day per week from home
Hours / Weeks:37.5 hrs pew week
Salary: £37,694 - £46,049
· Are you energised by new and meaningful connections?
· Does the chance to work creatively and inspire others motivate you?
· Are you excited by the idea of a role you can make your own?
Worcester College is recruiting for the key, senior role of Engagement Manager to be part of its Development and Alumni Relations team of seven. This is a vital role as we seek to deepen and expand connections with the College’s donor and alumni community. The Engagement Manager will be responsible for the development and delivery of an engagement strategy which aims to build relationships with alumni and donors to lead to greater involvement with the College through the giving of funds, time and expertise, to give donors a strong sense of the positive impact of their generosity, and to bring potential major donors closer to the areas of College life that require financial support.
At Worcester we have worked extremely hard to foster deeper engagement with alumni and feedback from our community has been very positive. We are seeking a team member who can bring rigour and focus in order to build on this strong foundation, bringing a proven track record in strategic thinking, effective relationship building, strong attention to quality and detail and project management skills. The role is varied and would suit someone who understands the value to the fundraising programme of creating meaningful connections, with the drive and creativity to deliver an innovative and successful engagement programme. The role gives the opportunity to build on relationship fundraising knowledge and experience through working personally with a portfolio of donors to develop relationships and grow their philanthropic giving to the College.
The Development and Alumni Relations team works in spacious offices in the heart of Worcester College overlooking some of the most beautiful gardens in Oxford. As a team we enjoy a strong sense of purpose and shared success.
Further details of the role and person specification can be found through the document attached in the job advert on our college website.
Application process: Please apply following the link on our website.
Interview date: Week starting 2nd February 2026
If you are offered the post, the offer will be subject to standard pre-employment checks including Right to Work, proof of identity and two references (including your most recent employer).
Worcester College is equal opportunities employer and welcomes applications from all suitably qualified candidates from all backgrounds. Worcester College actively welcomes diversity amongst its staff and students. As a Disability Confident employer, all reasonable adjustments will be made to the recruitment process, working arrangements and/or environment to accommodate applicants with any form of disability.
Please note that we hold the right to close this vacancy prior to the end date if a suitable candidate is found.
World Veterinary Service – Major Donor Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours.
Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking a passionate, proactive and relationships-driven Major Donor Manager to support the growth of their major giving programme.
Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.
Reporting to the Head of Philanthropy, this role offers an exciting and unique opportunity to shape a vital income stream from the ground up - identifying, cultivating, and stewarding high-net-worth individuals (HNWIs) who are motivated by global animal welfare. You will be responsible for developing and delivering a major donor strategy to grow the pipeline of prospective HNWIs and building compelling cultivation and stewardship journeys, including bespoke proposals, events and communications. You will also manage a portfolio of warm and cold prospects with the aim of generating five- and six-figure gifts over time.
The ideal candidate will be a skilled communicator - someone who thrives on building authentic partnerships and translating complex global work into powerful donor propositions. You’ll be excited by the task of growing something new and ready to work collaboratively as part of a small but ambitious philanthropy team. While the primary focus is on major donors, the post-holder will also provide support across other philanthropic income streams - particularly corporate partnerships and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.
This is an ideal role for an experienced fundraising professional who is ready for their next challenge and wants to make lasting improvements to the lives of animals around the world.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26 January.
World Veterinary Service – Corporate Partnerships Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours.
Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking an experienced Corporate Partnerships Manager to support the growth of their corporate fundraising programme.
Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.
Reporting to the Head of Philanthropy, the Corporate Partnerships Manager will lead on the development and delivery of the charity’s corporate fundraising strategy, shaping a high-potential income stream to create impactful partnerships with businesses that align with WVS’s mission and values. The role will be responsible for identifying, research and approaching prospective corporate partners to build a strong new business pipeline and managing and nurturing existing corporate relationships to ensure long-term engagement and growth. The post holder will also work with partners to deliver engaging employee and customer campaigns, sponsorships and strategic alliances.
The ideal candidate will be a natural networker, commercially savvy, and motivated by making a positive impact through business partnerships. You’ll have experience building mutually beneficial corporate relationships and will thrive on identifying shared value opportunities. While the primary focus is on corporate partnerships, the post-holder will also provide support across other philanthropic income streams - particularly major donors and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.
This is a fantastic opportunity for an experienced fundraising professional who wants to make lasting improvements to the lives of animals around the world.
