Head of visitor experience and events jobs

Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. Welcoming over 100,000 visitors annually, our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, through worship or our volunteer service. The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees.

We are now seeking an Events Virger to join our team and play a vital role in supporting the Cathedral’s worship and events programme. 

The Role

As Events Virger, you’ll be instrumental in ensuring the smooth running of services and events. Your responsibilities will include:

• Preparing and resetting the Cathedral for services, concerts, and special events. Assist with the setting up and removal of all content and furnishings requested for this activity.
• Opening and closing the Cathedral on a rota basis.
• Ensure the efficient cleaning of the Cathedral with effective use of time and materials and without the need for supervision (the team of Virgers are responsible for all the Cathedral cleaning).
• To be on duty, in accordance with the rota, on Sundays, Festival Days and other occasions, in addition to other routine duties.
• Maintain vestments, altar furnishings and vessels and prepare them for all Services.
• Operating sound and lighting systems as needed.
• Support and assist Chaplains, Guides and other volunteers as required.
• Safeguarding donations and collections.

What We’re Looking For

We’re looking for someone who brings:

• GCSE-level education and previous experience as a Virger.
• A sense of the value of well-ordered worship and its contribution to the Cathedral’s wider ministry and outreach.
• Strong communications interpersonal skills.
• IT competence and administrative skills.
• Flexibility, reliability, and the ability to work independently and under pressure.
• Physical fitness to handle lifting and moving tasks.
• A team player, holding the personal qualities necessary to work well with the other members of the Cathedral team, both paid and volunteer.
• A communicant member of the Church of England.
• Willingness to undertake training, including First Aid at Work.

Desirable:​

• Experience of the coordination and delivery of events.

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 4, £26,945 - £29,569, per annum, dependent on experience, plus 5% Outer London Fringe Allowance

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To support the charity’s income generation and stewardship of donors by working with the fundraising and events teams. There are a variety of annual special events that include but are not restricted to: Annual Charity Dinner, Armistice Address, Carol Service and Clay Shoot as well as Open Days, virtual events, AGM and the Secret Postcard Auction. To further support other fundraising teams in the logistics, stewardship and administration of events, activities, data management and input and donor engagement tasks.

Key responsibilities:

• Support the Senior Events Officer with all fundraising and stewardship events including the production, delivery, logistics and administration of our key special events
• Work with Income stream Heads, when required, to manage their donor engagement and cultivation events and activities
• Update the events section of the Combat Stress website
• Assist in researching venues and suppliers for events
• Liaise with and relationship manage external suppliers (caterers, printers, florists, venues) regarding events
• Help manage all printed materials related to events including designers, printers and advertisers
• Help source prizes for the live and silent auctions
• Raise and manage invoices as directed
• Input and manage event administration on Raiser’s Edge, always ensuring accurate records are maintained
• Process ticket applications and donations in lieu of tickets and ensure all supporters are thanked in a timely manner
• Attend events and assist the Senior Events Officer to ensure everything runs smoothly and all attendees at the event are well looked after. Some out of hours work is required
• Collaborate and support other fundraising teams as and where required

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.

This role is subject to a PVG/Access NI check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

Position: Head of Content and Channels (Digital)
Hours: Full-time (35 hours a week)
Contract: 18 months fixed term contract
Location: Office-based in London office with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

You’ll lead content and engagement strategy across the organisation, shaping how we grow reach and sustain meaningful engagement.

You’ll guide creative, editorial and design teams to deliver content that is clear, consistent and impactful across every format.

You’ll oversee our digital channels, using insight and innovation to connect more people with our mission and strengthen loyalty.

As a cross-organisational leader, you’ll champion high standards, collaboration and learning, helping us tell a unified story that builds trust and connection.

Please note this is a fixed term contract for 18 months
Closing date for applications: 9:00 on Monday 27 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About Sebby’s Corner

Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.

Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.

We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.

About the Role

We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.

This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.

Key Responsibilities

MAJOR DONORS

• Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.

• Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.

• Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.

• Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.

CORPORATE PARTNERSHIPS

• Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.

• Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.

• Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.

• Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.

INDIVIDUAL GIVING & CAMPAIGNS

• Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.

• Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.

• Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.

• Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.

• Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.

LEADERSHIP & STRATEGY

• Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.

• Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.

• Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.

• Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.

Person Specification

Essential

• Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)

• Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes

• Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders

• Experience line-managing staff, interns, or volunteers

• Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications

• Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity

• Quick learner with the confidence to pick up new systems, processes, and ways of working

• Willingness to occasionally work evenings/weekends as required

Desirable

•  

• Experience contributing to or developing fundraising strategy

• Understanding of community fundraising and volunteer engagement

• Familiarity with Salesforce or another fundraising CRM

• Clean driver’s licence

What We Offer

Salary & Pension 

The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.

Annual Leave

You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.

JOB TITLE: Head Chef

REPORTING TO: Head of House and Operations

HOURS: 40 per week on a shift basis

SALARY: Based upon experience

At Waverley Abbey, we dream of providing a world-class hospitality experience – centered around simple excellence. Our goal is to create a 5-star guest experience where every visitor feels valued, cared for and uplifted through outstanding food,exceptional service, and a life-giving welcome. We are now seeking an experienced and visionary Head Chef to lead our culinary team and shape the future of our food offering.

This is an exciting opportunity for a creative and driven chef to bring innovation, excellence, and leadership to our café and dining offer and restaurant development.

The Role

The Head Chef will be responsible for developing a distinctive, high-quality, seasonal food offer that excites and attracts guests while overseeing all aspects of kitchen operations. This includes menu planning, team leadership, financial management, and ensuring consistently exceptional food and service standards.

You will work closely with the House Manager and Food & Beverage Operations Manager to deliver a memorable dining experience that reflects our values of kindness, excellence, and abundance.

Key Responsibilities

> Menu Development: Create and maintain seasonal, high-quality menus that meet customer demand, enhance guest satisfaction, and attract new visitors.

> Operational Leadership: Oversee all kitchen operations, ensuring smooth, efficient, and profitable service across cafe, restaurant & events.

> Team Management: Recruit, train, and develop the kitchen team. Conduct appraisals, manage performance, and foster a positive, professional working environment.

> Health & Safety: Ensure full compliance with food safety, hygiene, and health and safety regulations. Train staff in safe practices and maintain high operational standards.

> Financial Management: Monitor and control food costs, stock levels, and kitchen margins, delivering profitability without compromising quality.

> Collaboration: Work in partnership with Front of House and Marketing/Events teams to ensure seamless service delivery and contribute to the promotion of Waverley Abbey’s hospitality offering.

> Guest Focus: Consistently deliver dishes of the highest standard, accommodating dietary requirements and ensuring all guests enjoy an outstanding experience.

About You

We are looking for an inspirational leader and talented chef who shares our passion for excellence and hospitality. The ideal candidate will bring both creativity and strong management skills to the role.

Essential qualities:

> 3–5 years’ experience in a senior kitchen management role within a busy, quality-driven environment.

> Proven track record in developing and delivering innovative food concepts.

> Strong leadership skills with experience managing and motivating a team.

> Commercially astute with experience managing budgets, margins, and stock control.

> Excellent communication and interpersonal skills – able to build strong relationships across teams and with guests.

> Organised, reliable, and detail-oriented.

> A proactive, “yes-can-do” mentality with a passion for excellence and guest care.

Why Join Us?

At Waverley Abbey, you’ll be part of a team committed to creating extraordinary hospitality experiences. This is more than a kitchen role – it’s a chance to shape a food offer that inspires, delights, and reflects our mission to serve guests with simple excellence, kindness and joy.

If you are a driven Head Chef with creativity, vision, and leadership, we’d love to hear from you.

Location: Rochester Airport, Kent
Department: Communications
Salary: £45,000 - £50,000
Hours: Full Time, Monday to Friday, 37 hours per week
Contract Type: Permanent

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Main Purpose of Role:

As Head of Media and PR, you will be a master of effective public engagement communications and storytelling, and a key member of our talented and ambitious Marketing and Communications Team. You will lead on the implementation of our Media and Public Relations strategy and be responsible for its effective delivery and ongoing integration into our wider MarComms strategy, Income Generation, Marketing and Communications Directorate (IGMC) and wider long term organisational strategy. Our directorate’s overall goal is to generate and inspire the support we need to continue saving lives every day across Kent, Surrey and Sussex now and into the future.

Inclusion and Diversity:

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

We reserve the right to close the position early if the role is filled.

Benefits package is correct at the time this advert was published.

Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities

REF-224 409

Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.

You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.

This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.

Join one of the world’s greatest literary institutions and oversee the care, development, and strategic use of our iconic home in St James’s Square as we continue to inspire and support readers, writers and thinkers from across the globe.

About us

Founded in 1841, The London Library is a thriving hub of inspiration, discovery and creativity. With a collection of over one million books and a proud history of nurturing literary talent, it remains a cornerstone of the UK’s cultural and intellectual life.

We are an independent, subscription-based library and registered charity that offers members access to an unparalleled collection, beautiful working spaces in central London, and an extensive programme of events and learning opportunities. Our members come from all walks of life and include readers, researchers, emerging and established writers, and anyone with a passion for the written word.

About the role

This is a unique opportunity to take ownership of the strategic and operational estates management of our historic building, ensuring it remains safe, sustainable, and fit for purpose while preserving its historic character. Reporting to the Director of Finance and Resources, you will lead the facilities function, oversee all aspects of health and safety for the Library, and deliver an ambitious programme of capital projects. You will also provide expertise to Trustees and colleagues, contributing to estate strategy and risk management. As a key member of the management team, you will play a vital role in enhancing the experience of everyone who steps through our doors, from members and staff to visitors and event partners.

What we’re looking for

We are seeking a highly skilled and collaborative leader with experience in facilities and building management, ideally within a heritage or multi-use setting. You will bring:

• Strong knowledge of health, safety, and compliance, with relevant professional qualifications
• A proven record in delivering capital works, maintenance, and improvement projects
• Experience in managing budgets, procurement, and contract negotiations
• The ability to lead, mentor, and inspire multi-disciplinary teams
• A passion for preserving heritage buildings while embracing modern, sustainable practices

If you are ready to take on a role that blends operational excellence, strategic leadership, and stewardship of one of the UK’s most distinctive cultural spaces, we’d love to hear from you.

Closing date for applications: 9 a.m. Monday 20th October 2025

For further information, and details of how to apply, please click 'Redirect to recruiter'

We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals. 

This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats. 

If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.

We're growing the People team.  This brand new role is an opportunity to shape how we support and engage our people from day one. Working closely with our Head of People and CEO, you'll be at the centre of all things HR from onboarding to board support, from admin to impact.  If you thrive on variety of HR generalist work and wish to create an exceptional employee experience, we'd love to hear from you.  Please read the recruitment pack for full details and how to apply.

Job Summary

The People Administrator supports the effective delivery of all employee life cycle activities. With a focus on ensuring processes are followed accurately, efficiently, in line with audit and compliance standards and enabling a positive employee experience.

This is a cross-functional role, working closely with Head of People, to ensure smooth onboarding, offboarding, and employee changes. Plus supporting the board of trustees with email communication, booking meetings and collating responses to policy sign off and checking availability for main board and subcommittee meetings.

The People Administrator will be the first point of contact for employee queries related to policies, systems, and HR processes.

General People Administration & Support

• Act as the first point of contact for People-related queries, providing support both face-to-face and electronically, ensuring professional and timely responses.
• Work with others across the organisation to promote awareness and provide support where required on EDI and internal Access.
• Provide day-to-day administrative support to the Head of People, including data entry, booking & delivering inductions, photocopying, scanning, preparing contractual documentation, and general correspondence.
• Maintain accurate and efficient records of all People-related activities, ensuring data is securely stored and handled in compliance with GDPR legislation.
• Monitor and manage the People and Recruitment emails, responding to and redirecting enquiries efficiently and appropriately.
• Assist with the consistent application of HOME’s policies and procedures, offering guidance to employees as required.
• Plan and organise own workload to meet deadlines, contributing to the wider People team’s service objectives.
• Ensure complete confidentiality and integrity in all aspects of the role, particularly when handling sensitive information.

Recruitment, Onboarding and Offboarding

• Support the coordination and administration of recruitment campaigns with Hiring Managers, including advertising roles, scheduling interviews, and processing candidates via the recruitment procedures.
• Deliver effective onboarding and induction processes for new starters, ensuring all steps are followed and documented, and contributing to a positive candidate experience.
• Assist with job offer processes, including drafting conditional offer letters, conducting reference checks, verifying right-to-work documentation, and updating relevant systems.
• Ensure effective communication with the Payroll Officer in relation to new starters and leavers, including checking accrued holiday balances prior to confirming leaver letters.
• Respond to reference requests for current and former employees in a timely manner.

People Systems, Data & Reporting

• Confidently use systems and other digital tools to input and maintain people’s data accurately.
• Run regular reports and provide performance or management information (MI) within agreed timescales.
• Analyse data to validate accuracy and identify trends or issues that require further attention.

· Maintain and update organisation charts and headcount data on a monthly basis

· Contribute to regular updating of the People section of the intranet.

• Carry out general People administration and maintain electronic based systems for all staff including existing and new employee details, annual leave, leaver administration, payroll changes, absence and training records.

Meetings & Communication & Board Support

• Provide administrative support for employee relations casework and people-related projects, including scheduling, document preparation, and note-taking.
• Attend and provide support at formal meetings, including disciplinary, grievance, or performance reviews, as required.
• Accurately take and distribute minutes for internal meetings, including Board, Committee, and annual staff meetings.
• Set up and coordinate meeting logistics (both virtual and in-person), including booking rooms, IT setup, and arranging access or other relevant requirements.
• Arrange and distribute board papers as directed by the CEO, record responses, and manage related meeting logistics.
• Be the key contact with the Board of Trustees – arranging the Board meetings and other engagements with them.
• Manage Companies House & Charity Commission submissions for Trustees, act as a custodian of their information and documents.

Continuous Improvement and Projects

• Support the delivery and organisation of ad-hoc People projects/ events, wellbeing activities, and internal engagement initiatives.
• Identify and resolve day-to-day issues independently, escalating matters to the Head of People as needed

Donor Support Officer (Maternity Cover)

Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP  

Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.

Hours: 30 hours per week  

Contract: Fixed Term Contract

Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).   

Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.  

About the Role

The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.

You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally. 

Key responsibilities

 ·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.

· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences. 

· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate

· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.

· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.

· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.

· Issue written and / or oral ‘thank you’ communications to members and donors.

· Stock management of member magazine resources and place orders with suppliers.

· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.

· Support with the co-ordination and administration of member-only events such as AGM.

· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.

· Maintain awareness of trends in the fundraising sector – particularly membership.

About You

· Highly organised with excellent attention to detail 

· Able to manage multiple priorities in a busy environment 

· Confident using Microsoft Office, especially Excel and Outlook 

· Strong communication skills and able to work independently 

· Experience in the charity sector is desirable 

What We Offer

· A chance to make a real impact in local communities and the natural environment 

· A supportive and inclusive team culture 

· Flexible working arrangements 

· Opportunities for professional development 

How to Apply

We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.  

Equal Opportunities

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic. 

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for East Anglia to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of East Anglia, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alonside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.