Head Of Volunteer Development Jobs

This is a new role, as we are looking to appoint our first Fundraising Manager.

Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.

We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.

You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.

Vacancy Reference Number:

EVC/FR/UK-R1

Position Title:

Events & Volunteer Coordinator

Department:

UK Events and Volunteers

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£22,000-£24,999 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024

Approx. Interview & Role Commencement Date(s):

• Interviews: As and when strong candidates identified

• Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise. 

Role Overview:

The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.

The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.

Main Responsibilities:

• To be the first point of contact for enquires in volunteering and events for post-holder’s local area.

• To support, manage and supervise the recruitment of volunteers.

• To equip head volunteers with the knowledge, motivation and understanding to carry out their role within the community on behalf of Muslim Hands.

• To work closely with key volunteers and groups to maximise Muslim Hands’ presence and work in the local community.

• To support our flagship events in post-holder’s local area including Gaza Winter Walk, Ramadan activities and a range of outdoor and international events.

• To organise and be responsible for local events in post-holder’s area in order to maximise Muslim Hands presence and raise funds for various projects.

• To arrange and attend masjid collections and make announcements to the congregation in the masjid.

• To build relationships with key groups and businesses in post-holder’s local area such as schools, scout groups and supermarkets.

• Ensure that all practices of the work carried out is clearly planned, monitored and evaluated in.

• Ensure all activity is conducted within up-to-date policies including health and safety and data management.

• To work closely with the Events and Volunteer Assistant Manager and the broader Fundraising team.

• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.

• To undertake any reasonable responsibilities as required by line manager.

• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct

• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods.

• To undertake any reasonable responsibilities as required by Line Manager

• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Essential: Ideal Candidate will:

• Right to work in the UK

• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

• Self-motivated

• Approachable with great leadership skills and initiative

• Excellent communication skills

• Knowledge of database management 

• Be honest and willing to travel to meet with volunteers and work flexible hours.

• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

• Be adequately experienced in supporting advertising and executing successful events.

• Possess suitable record keeping and administrative skills

• Possess a flexible approach to tasks and responsibilities.

• Possess a high level of self-motivation 

Desirable:

• Access to a car with business insurance

• Direct role experience

• Familiarity of UK Events and Volunteers department’s activities 

• An awareness of Health and Safety values.

• Multilingual Skills

Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

• Manage the working practice and support the development of team members within the Programmes team including direct line management of the x2 Senior Expedition Coordinators.
• Recruit and induct senior expedition leaders (Chief Leaders) with the support of the Programmes team.
• Act as the key contact for Chief Leaders during the planning phases of expedition programmes.
• Act as the first port of call for all queries relating to operational management.
• Support the Curriculum, Impact and Training Manager, in the management, planning and delivery of training events for both Leaders and Young Explorers.
• Support and guide Chief Leaders and wider expedition leader teams to develop robust and developmental operational plans.
• Contract efficiently and liaise effectively with third-party providers in-country to ensure logistical plans and support is in place to develop programme itineraries.
• Recruit and assess high quality and appropriately skilled volunteer leader teams for upcoming expeditions. 
• Support the Head of Programmes and Expeditions to develop expedition budgets and forecast expenditure to inform future planning.
• Manage processes and relationships with team members and external providers to ensure cost-effective practice.
• Support senior expedition leaders to deliver expeditions on budget.
• Manage the process of reconciliation following the return of our programmes.
• Review and develop organisational policies and operating procedures to ensure and maintain best practice, working with Technical Advisors as appropriate.
• Liaise with external auditors as appropriate to ensure compliance with BSI 8848, AALA and the Learning Outside the Classroom quality assurance criteria.
• Support expedition Chief Leaders and colleagues to develop risk and incident management protocols appropriate for the expedition location and client group.
• Participate in the Operations Sub-Committee and main board meetings with trustees as necessary.
• Represent the charity as an ambassador in a range of public fora.
• The Expedition Manager may be delegated responsibility for the oversight and development of specific process areas as appropriate.
• Liaise with external suppliers to arrange and review annual staff training for the Duty Operations team. 
• Be ‘on call’ during operational periods as part of a duty rota.
• Act as Senior Duty Officer to lead, manage and coordinate responses to field incidents or crises.

About the role

(For further details regarding the role and specific qualifications required, please consult the Job Description.)

Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. This is an exciting opportunity to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice.

As the Monitoring & Rights Manager at RFUK, you will drive forward our strategy to empower frontline communities to monitor and defend their rights and to bring about systemic change in the management and protection of tropical forests. With a proven track record in programme management, you will ensure successful implementation of high-impact projects together with our local partners including the roll out of our innovative ForestLink real-time monitoring system. You'll propose ways to strengthen and expand the programme, coordinate with key stakeholders, and represent this work externally. Reporting to the Head of Programmes, your responsibilities include programme management and development, support to local partners and staff management.

Person specifications

The Monitoring & Rights Manager should hold a Master's Degree in law, anthropology, or international development, with 3 to 5 years of project management experience in charity or international development. Fluency in English and French is required, with a strong grasp of forest governance and human rights issues, particularly in West and Central Africa.

Essential skills include leadership, strategic thinking, negotiation, and financial management, alongside proficiency in Microsoft Office.

Personal attributes include a commitment to defending human rights, cultural sensitivity, excellent communication skills, and the ability to work under pressure. Willingness to travel up to 16 weeks per year, including to remote areas, is necessary.

We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.

Growing Younger Strategic Lead – Diocese of Durham

The Diocese of Durham is seeking an innovative, proactive and strategic leader with a passion for reaching and discipling emerging generations to take on a key new role in the Diocesan team.

As Growing Younger Strategic Lead, you will work collaboratively to enable the delivery of the Growing Younger stream of the Diocesan Transformation programme, with a specific focus on building mission and discipleship pathways for 0-25s, growing missional chaplaincy in FE colleges and schools, and raising up new youth and children’s leaders.

The successful candidate will play a key role in the development and implementation of the Growing Younger strategy through leading the Growing Younger team, encouraging the development of mission and ministries appropriate to context and challenge, and being an advocate for the vision for transformation throughout the Diocese. 

The successful candidate must:

Ø  Have a deep commitment to a personal Christian faith with a motivation to see that grow in emerging generations, and a prayerful and hopeful response to challenge.

Ø  Be a strategic and efficient organiser with great initiative.

Ø  Be experienced in missional leadership with emerging generations and in managing projects that include a wide and complex range of stakeholders.

Ø  Be experienced in building and leading teams and an excellent team player.

Ø  Be proactive in dealing with conflict in a healthy and transparent way.

Ø  Be able to travel widely throughout the Diocese of Durham.

Interested candidates are welcome to request an informal conversation with the Head of Transformation Delivery, Amy Burns. 

Closing date for applications: 9am Monday 8th July

Date for interviews: Monday 15th July

Meeting Minds Clinical Lead

Reports to: Head of Counselling
Direct Reports: None
Location: Bristol Mind Offices and blended remote working
Hours: 21 hours a week
Salary: £18,162 actual (pro-rata from £32,000 per annum) + 6% pension
Contract Type: Permanent

Background and Purpose
Bristol Mind is a local and independent charity working at the heart of our community to offer
equity-based, inclusive and accessible mental health and wellbeing support. We work with over
2,000 service-users and 75 volunteers each year, delivering a range of services including:

• InfoLine telephone information and advice service
• MindLine confidential telephone listening support
• Meeting Minds 121 counselling, with LGBTQIA & Neurodivergence streams
• Community Wellbeing: targeted services for refugees and victims of hate crime

Meeting Minds is a busy low-cost counselling provision and one of a growing element of
Bristol Mind’s services. Our online and face-to-face talking therapy is delivered by both
trainee and qualified counsellors for adults aged 18+ for up to 16 sessions, and includes
Humanistic, Psychodynamic, TA and Gestalt approaches. Our placement counsellors
come from a wide range of training providers such as BCPC, UWE as well as Metanoia
and the Berne Institute. In addition, we have some trainees on Doctorate programmes
in Counselling Psychology in Newport and Bristol. All our counselling staff and
volunteers are fully supported with regular clinical supervision and management, and
feedback from both counsellors and clients is excellent.

Job Description

We are currently restructuring our Meeting Minds team with a view to developing our
service offer, including applying for BACP accreditation. With this in mind, we are
seeking a Clinical Lead, responsible for delivering both clinical assessments and clinical
supervision, and for ensuring our service continues to adhere to the BACP ethical
framework. This vital role will suit you if you are an experienced, accredited BACP
counsellor and clinical supervisor with a passion for equity-based counselling and a keen
eye for managing risk. You will be part of a small and friendly team, working closely with
our Head of Counselling to ensure our service meets the needs of our local community
and is of the highest quality.

Specific Duties and Responsibilities

• Undertake approximately 10- 12 client assessments per week, over the phone or Teams.
• Undertake approximately 6 clinical supervision sessions per week, both online/ inperson.
• Attend Triage meetings with Head of Counselling min twice a week.
• Oversee allocations process with Counsellors and Clinical Administrator.
• Identify and raise and support on safeguarding concerns across the team.
• Assist Head of Counselling in recruitment process and interviews of new trainee counsellors.
• Ensure organisational policies and procedures are being followed.
• Be prepared to provide team administrative/ leadership cover during annual leave.
• Attend regular management supervision, fortnightly Meeting Minds team meeting and monthly online staff meeting.

Overall running of Bristol Mind

• Ensure that the views of all staff, volunteers and service users are valued and shared.
• Assist in the development of other services which support people’s mental health & wellbeing.
• Carry out work in accordance with Bristol Mind’s policies and procedures, current legislation, and quality standards.
• Ensure that the organisation is presented in a professional manner to its beneficiaries, members and stakeholders.
• Take responsibility for your own safety and that of colleagues and visitors in the workplace.
• Contribute to events and activities that raise the profile of Bristol Mind as a whole.
• Undertake other tasks which may not be included in this job description, but which fall within the scope of this post.

Person Specification

Qualifications / Education: Essential

1. Qualification in Counselling with 5 yrs post-qualifying experience
2. Qualification in Clinical Supervision with 1 yrs post-qualifying experience.
3. BACP accreditation.

Knowledge & Experience: Essential

4. Min of 2 years exp. undertaking clinical assessments.
5. Experience of working with safeguarding and risk, including complex cases beyond mild-moderate need.
6. Experience of working collaboratively within a busy team.

Skills & Ability: Essential

7. Excellent counselling/ assessment skills including sensitivity, compassion and strong professional boundaries.
8. Holistic, integrative approach to clinical supervision, recognising the organisational setting and challenges.
9. Excellent communication skills, in person, by phone and by email.
10. Competent IT skills, including the use of Microsoft Office, Outlook and Teams.

Personal Attributes: Essential

11. Open, relational, and non-defensive approach to work.
12. Commitment to the rights and selfdetermination of all people.
13. Commitment to equity, diversity, and inclusion with a passion for anti-discriminatory and anti-racist practice.

Qualifications / Education: Desirable

Work experience with diverse clients within the VCSE Mental Health sector.

Knowledge & Experience: Desirable

Experience of upholding and advising on best practice / quality standards.
Experience of supervising trainee counsellors on placement.

To apply
Bristol Mind is committed to developing our workforce in line with equitable principles. We encourage applications from people
with lived experience of mental health issues and from people from minoritised groups who are under-represented within our
services. This includes people who identify as from a Global Majority, refugee or migrant, neurodivergent or LGBTQIA group,
or who have faced discrimination based on any protected characteristic.

Please read the job description and person specification carefully. Fill in the application form by answering each point on the
person specification form, using examples from paid or voluntary experience.

Deadline for applications is 5.30pm 28th June 2024

Interviews will take place in early July 2024

Start date September 2024 or sooner is available.

Thank you for applying to Bristol Mind.

This is a new and unique role to support the CEO and the Trust's Board and Strategic Leadership (SLT) team to manage the charity and enable our impact for nature. 

Suffolk WildlIfe Trust is the county's nature charity - protecting and restoring Suffolk's wildlife.  As Organisation Support Manager you will work directly with the CEO, SLT and Trustees to support the administration and governance of the charity and liaise closely with our Operational Leadership Team (OLT) and other colleagues across the Trust.

You will bring exemplary administrative skills and a positive, proactive attitude to the role to ensure efficiency, compliance, best practice, and supportive internal communication to support our work for nature. As this is a new role, you will have a unique opportunity to work with the CEO to shape it and maximise your positive impact for the charity.

There are 3 key areas of focus to support the Trust's mission to bring nature back:

1: Governance & Board Administration

2: Executive support to the Chief Executive

2: Health & Safety systems management

Our culture matters to us and enables us to achieve more for wildlife.  Suffolk Wildlife Trust is a gutsy organisation that seeks to learn from experience and embraces new ideas. We are driven by our shared passion for nature and support each other to be the best we can. We constantly strive to communicate and collaborate brilliantly, representing the Trust in a friendly, professional and well-informed manner. This is a cross-team role, providing support to colleagues through the systems and processes you manage, and your can-do attitude and approach.

We have an excellent benefits package including a 9% pension contribution, 33 days holiday (increasing to 38 over 5 years) and an employee asistance programme for you and your household.

Find out more on our website and apply for this rare opportunity today.

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary

How this role fits into the vision and objectives of Causeway

The Fundraising and Business Development Team Administrator will form part of a five-strong team led by our Head of Fundraising and Business Development. The role is perfect for someone who would like to make a real difference to the lives of vulnerable and marginalised people and who would appreciate the opportunity to play a big role in a small, friendly and ambitious team.

The successful candidate will be an enthusiastic and proactive person who will play a key role in supporting the team with sight and activity across all fundraising areas and this could be a great opportunity for someone looking to take their first steps into fundraising. Above all, we are looking for someone with drive and initiative - a natural problem solver who is always looking to improve upon current processes.

Responsibilities:

As part of a small team, you will need to take responsibility for identifying where your support is most needed through busy times, juggling different priorities to work effectively and efficiently, often under your own steam.
Key responsibilities are:
Corporate Fundraising

• Support corporate fundraising by completing due diligences on potential partners (you will be trained how to do this), organising corporate visits, volunteering days, supporting corporate fundraising events, keeping corporate partners up to date with our news etc and organising meetings.

Trusts and Foundations

• Support trusts and foundations fundraising by supporting on funder research (again you will be fully trained how to do this) and contributing to a constant pipeline of potential funders for the team to approach.
• Helping to manage the schedule for, and possibly writing and/or submitting basic proposals to trusts and foundations.

Events

•  Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
•  Helping to develop, organise and deliver events.

Individual Giving

• Supporting our Individual Giving programme from an administrative point of view, including sending out pre-written emails to our supporters etc and ensuring first-class stewardship.
• Using our fundraising platform Enthuse to produce reports to support the team (and finance) with relevant information and insights.
• To ensure all donations are processed and on the fundraising tracker correctly, supporter records are kept up to date and supporters are thanked in a timely manner.

General

• To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
• Supporting other activities in the fundraising team when needed, sending out materials to fundraisers and supporting logistics, diary management and support the organisation and delivery of meetings and events when needed.
• Attend meetings and take concise and accurate minutes.
• Support the Head of Fundraising and Business Development to produce trackers and spreadsheets which help to measure the team’s performance and results. This includes ensuring income is allocated correct from third party platforms and working closely with the Finance Team to ensure that we can report fundraising results and forecast accurately and in a timely way.
• Support with stock control and ordering for our material assistance project, LifeSupply which also forms part of the department.
• Support all income generation activity with the collation of information from other departments, external organisations or though research.
• Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise. 
• Undertake other tasks and duties as may be reasonable which will contribute to the overall success of the Fundraising and Business Development team or the charity’s business objectives.

Director of Learning for Ministry 

Are you a passionate advocate for enabling the formation and training of those in ministry, lay and ordained? Do you have experience of working with theological institutions in the HE sector? Are you passionate about learning for ministry?
The Methodist Church in Britain is seeking a Director of Learning for Ministry (DLM) to be an advocate and a catalyst for learning for ministry throughout the Church.

The role is based within the Ministries: Vocations and Worship (MVW) team of the Connexional Team of the Methodist Church in Britain, which exists to equip the Methodist Church by training, developing and supporting those called by God to serve in lay and ordained ministry embedding the strategies which support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing.

Within the team, the DLM will be responsible for:
• working with the Head of Ministries and Learning and in collaboration with others with regards to learning and development for all forms of authorised ministry in the Church’s life
• working with the Director of Ministry Development, for overseeing the development, implementation, evaluation and review of pathways and courses for lay and ordained ministry training.
• formal relationships between the Methodist Council and Methodist-related learning institutions.
• working with the Director of Ministry Development to offer strategic leadership and support to the work of the whole MVW Team
• working with the Director of Research and Scholarship and others, to take a lead on the promotion and oversight of opportunities for higher level academic study for ministers and lay people

You will also have experience in higher education and significant experience in offering visionary and collaborative leadership, of the learning and development strategy of an organisation and strategic review of learning pathways.
An ability to reflect theologically and apply this to all aspects of the post is essential for this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 28 June 2024
Interviews to take place on: 16 July 2024 in London

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

• Salary: £34,250 – 37,500 gross per annum at 1.0 FTE

• Working pattern: 1.0 FTE  (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: Operations Team

• Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too. 

• Reporting to: Head of Operations & People

Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.

You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.

At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.

The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.

This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit our our website for more information on contact details. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 23rd June 2024 at 11.59 pm.

The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers.  You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people. 

For more information, please see our Job Application Pack below. 

Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.

Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes. 

This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme. 

This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. 

We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

Please see the application pack for more details and how to apply.

Job description

Programme delivery:

• Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week 
• Manage the administration of Education Programmes 
• Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox 
• Engage new schools to increase our networks, including representing the charity at conferences and events 
• Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
• Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. 
• Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
• Support with the creation and development of education resources 
• Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
• Support our marketing and communication initiatives, writing emails and monitoring open rates
• Assist with the maintenance of our online portals of resources for school staff and the online school staff networks 
• Support programme effectiveness by streamlining internal workflows and procedures 

Cross-team working

• Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose 
• Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
• Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Applicants must have the right to live and work in the UK.

Please see the application pack for more details and how to apply.

We're looking for a Finance Business Partner - Central Services to join our Finance team at our Head Office in Caledonian Road.

£50,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role will fill two very important functions:

Business Partner to Central Services - Supporting the head office functions to manage their budgets

FP&A - support the Senior Manager for FP&A to run the budgeting, forecasting and business planning processes.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Work with Central Services (head office) colleagues to review their management accounts on a regular basis ensuring that risks are understood and actions are identified to mitigate these.
Support Central Services colleagues to get help from other relevant finance team members, this could include advocating with finance on behalf of Operations or supporting Operations to understand finance policies, concepts and processes.
Lead on budgeting and forecasting for Central Services.
Support the Senior FP&A Manager to lead the Group budgeting, forecasting and 30 year business planning processes.
Deputise for Senior FP&A Manager when required. This may include working with CFO on budgeting analysis or longer term modelling.
Lead on maintaining all budgeting and forecasting templates and reports. Identifying areas of improvement and ensuring that the templates are kept relevant as the organisation develops
Support with financial evaluation of new business opportunities and their impact on Look Ahead's long term financial viability.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Previous experience of planning and budgeting and delivery of key reports in a large organisation.
Be capable of managing (sideways and upwards) senior individuals across multiple disciplines and have extensive, demonstrable people management experience and a clear understanding of the people implications and people agenda on the success of the business.
Financial expertise to understand requirements, produce reports, provide financial analysis and to identify underperformance and risks.
Confident, ability to lead, and communicate with others to influence business decisions and financial performance.
Meticulous, accurate and attention to detail
Experience in business modelling and financial forecasting.
Advance skills in using Excel and to learn specific planning systems such as Bricks

What you'll bring:

Essential:

ACA, ACCA, CIPFA, CIMA or equivalent full professional qualification.
Ability to analyse complex financial information, identify issues, recommend solutions and express them clearly to "lay" managers.
Ability to communicate effectively with a wide range of individuals and all levels internally and externally.

Desirable:

Experience in business partnering of FP&A

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Fixed term contract of 6-9 months

Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description