Head office coordinator jobs

We have an exciting opportunity for a Content Manager to join our team in this newly created role.

Location – This is a hybrid role with one day a week in our London office (usually a Monday) and the rest from home. There will also be occasional travel to other programme sites (currently Stoke-On-Trent, Redcar, Middlesbrough and Scotland).

Salary – Between £40,000 and £45,000 DOE

Employment Type – Permanent

Team – Communications team

About you

We are looking for someone who can demonstrate the following:

• Qualification in a relevant subject such as journalism, communications, English or a related discipline or demonstratable experience in a communications role, including copywriting and content creation.
• Experience developing content in partnership with people with lived experience, ideally within a third sector or community context.
• Significant experience producing high-quality, clear, compelling, and audience appropriate content for a range of platforms.
• Strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners.
• Excellent written and verbal communication skills and the ability to communicate effectively and confidently with different groups of people.

About the role

The responsibilities of this role include:

• Developing and delivering high-quality content that aligns with organisational strategy, brand guidelines, and communications objectives.
• Supporting the delivery of a national content strategy in collaboration with the Head of Communications, local Communications Coordinators and the Fundraising team.
• Identifying, creating, and delivering compelling content across multiple channels, from case studies, blogs and newsletters to infographics, video, film, and promotional materials.
• Maintaining and strengthening relationships with key national and local stakeholders in line with our communications strategy and goals.
• Supporting Thrive at Five’s positioning with funders, policymakers, partners and the wider early years sector, including government, policy, media and influencing activities.

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
• Hybrid working with one anchor day a week in our central London office near to Victoria train station, coach station and underground.
• 25 annual leave days per year plus bank holidays
• In addition to your laptop and phone provided by us, you can also receive a £100 contribution towards your home-working set up.
• £100 contribution towards your professional body membership

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Applications will be reviewed and shortlisted as they are received. While the closing date is midnight on Thursday, 26 February 2026, we may close the vacancy earlier if a suitable candidate is identified.

Volunteer Coordinator

Become part of The Myton Team and help us to make a difference…

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.

About the role

We have over 1200 amazing volunteers and without them our work wouldn’t be possible. We’re recruiting a Volunteer Coordinator to support our Hospice-based teams with recruiting, developing, engaging and retaining volunteers, as well as actively promoting Myton as a volunteering organisation of choice within Coventry and Warwickshire.

Ensuring a positive experience for all volunteers at The Myton Hospices enables us to deliver our strategic aims.

As a Volunteer Coordinator, you will be based at either our Coventry or Warwick Hospice with one day per week visiting the other site. Regular travel will be required in the wider area, including our Rugby Support Hub. Working from home is also an option on one day per week.

This is a part time role (30 hours per week), which will usually be within office hours from Monday to Friday (and occasional weekends or bank holidays). Working days must include Thursday and Friday.

About you

We would love to hear from you if you have:

· Experience of recruiting and supporting volunteers

· Experience of working alongside teams to encourage engagement with volunteering

· Working knowledge of volunteering best practice, including reward and recognition

· Experience of training design, delivery and coordination

We will conduct a standard DBS check because this role involves working in an adult healthcare environment. We will cover the cost of this DBS check.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

Benefits of working at Myton

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:

· Increased employer pension contribution

· 28 days annual leave + bank holidays, increasing with long service

· Free on-site parking and discounted electric vehicle charging

· Additional leave purchasing

· Winter savings club

· Discount schemes including Blue Light Card

· Death in service benefit

· Dedicated staff wellbeing team & mental health first aiders

· Colleague Support Service: Confidential financial, legal & mental health support

· Cycle to work scheme

· Free on-site flu jabs

· Free feminine hygiene products

· 24/7 GP access

· Free eye tests

· #DoingOurBit online fitness and wellbeing platform

· Menopause support

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period

Job purpose

To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.

Scope of role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key working relationships

The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

Essential:

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Desirable:

• Experience in the charity or advice sector.
• Understanding of mental health services or crisis support environment.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Fundraising Coordinator 

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference. 

Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses. 

What you’ll do: 

• Planning and running challenge events from idea to delivery 

• Supporting and inspiring community and individual fundraisers 

• Building relationships with businesses and donors. 

• Managing fundraising data, income tracking and reporting. 

• Working closely with colleagues across fundraising, communications, finance and HR 

Salary Band:  £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850) 

Contract Type:  12 month fixed-term contract 

Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.

Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours. 

Location: Oakley House, Bromley Common, Bromley BR2

About you 

We’re looking for someone who 

• Is experienced, organised and proactive

• Loves running events, fundraising and making things happen 

• Can manage multiple projects and hit income targets 

• Shares CASPA’s values and commitment to equity and inclusion 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and  support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

How to apply  

If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you. 

Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.

Please apply to CASPA with

• your CV (no more than 2 pages) and; 

• a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include: 

• your motivation for the role

• your motivation for working for us 

• your key skills/experience in relation to the Person Specification. 

(Please note that generic cover letters will not be accepted). 

The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. 

Closing date for applications: 24th February 2026 at 11.59pm 

Interviews to take place: w/c 9th March 2026 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

Then working at Advance Charity could be the career choice for you!

We are looking for a Development and Fundraising Co-ordinator

Salary: £25,000 - £32,000 (pro-rated)

Location: Hammersmith Head Office

Hours: 21 hours (part time)

Contract: Permanent

We recognise that many working women have commitments outside of work, so we’re open to discuss flexible working options and solutions that suit you and still suit the needs of the business. Please indicate in your supporting statement if you’d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application.

About us:

Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending.

About the role:

As the Development and Fundraising Co-ordinator, you will support statutory and non-statutory funding across Advance’s services, with oversight by the Development Manager and support from the Bid Officer. You will also provide assistance to the Head of Fundraising.

The role will support a high standard of bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines. You will track prospective funding opportunities, submit successful proposals, maintain consistent, regular communication with external stakeholders, and provide administrative support to the department. Key to the success of the post will be the ability to research appropriate funding streams, contribute to bid application content, and keep clear, accurate records.

Key responsibilities include (but are not limited to):

• Conduct prospect research to identify suitable statutory and grant funding opportunities related to Domestic Abuse, Violence Against Women and Girls, Young Women and Girls and Criminal Justice by keeping abreast of research, procurement portals, and sector developments

• Support the execution and delivery of proposals, including completing technical documents, due diligence, and social value matrices, ensuring that proposals meet agreed specifications and deadlines, as well as Advance’s quality standards

• Assist the respective managers to review bid application processes, identify gaps, and increase efficiencies 

• Support colleagues to generate standardised, high quality funder reports and communications to funders

• Lead on communication with Advance’s partners and internal teams to keep abreast of developments throughout the bid process 

• Oversee due diligence of funders and delivery partners

• Support the Fundraising and Development team to maintain regular communication with existing and potential funders

• Maintain Advance’s donor database

• Keep up-to-date, accurate records on the progress of funding prospects and proposals

• Take responsibility for reviewing and keep clear, accurate records of agreement documents and contracts, following the team’s processes for filing and version control

About You:

To be successful as the Development and Fundraising Co-ordinator you’ll need the below skills:

• Excellent administrative and organisational skills and ability to plan, prioritise and workload to meet deadlines

• Excellent attention-to-detail and accuracy

• Good interpersonal skills and to develop strong working relationships with internal and external stakeholders

• Strong written and verbal skills

• Be committed to Advance’s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered. 

Please see the end of the advert for the downloadable Job Specification

Closing Date for Applications: 26th February 2026 *Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate

Interviews are taking place: Between 3rd to 9th March 2026 (this may be subject to change)

We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

What we can offer you - Employee Benefits: 

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Access to Yoga/Meditation and many more activities on our wellbeing online platform

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways 

Diversity, Inclusion and Equal Opportunities

We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Can you help support new dads when it really matters?

We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.

New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.

What you’ll be doing

• Offering coaching and advice to new dads and dads-to-be

• Having honest conversations about mental health, bonding and wellbeing

• Getting out into the community, approaching dads and building trust

• Developing and running group sessions and workshops

• Working closely with health professionals and local services so dads are included and supported

• Helping grow and support our Dad Matters volunteers

This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.

About you

You don’t need formal qualifications in healthcare or mental health. What matters is that you:

• Understand the mental health challenges new dads can face

• Are confident talking to people and putting them at ease

• Have experience in a community, support or people-facing role

• Can lead groups, deliver sessions or training

• Are proactive, approachable and genuinely care about supporting families

Parenting experience and lived experience of key issues are both really valued.

Why join us?

You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.

Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat.

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work

We’re looking for someone to fulfil a wide range of duties working alongside the other Administrative Assistant and volunteers in support of the Office Manager to provide coordinated administration across the Cathedral team. In addition, the post holder will support the Chief Operating Officer in tasks related to the management of the residential let properties located in Old Portsmouth. This includes coordinating property checks, arranging basic repairs and maintenance, supporting lettings activity, and carrying out viewings when properties are vacant. The property portfolio includes flats accessed by stairs only and will require the post holder to visit the flats in accordance with our lone working policy..

The successful candidate will have:

§ Good proven administrative, organisational, planning and IT skills including Microsoft 365 

§ Strong interpersonal skills including tact, confidentiality and discretion with the ability to communicate and work with a wide range of stakeholders.

§   A proven ability to work flexibly and proactively as part of a busy team

§   The ability to work alone and under pressure

§   Be committed to equal opportunities and inclusivity and upholding the highest standards of standards of safeguarding practice 

§   The physical ability to climb stairs to properties and manual handling tasks, such as moving furniture, office equipment and stationery

§ Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Church of England

Ideally you will also have knowledge of music and liturgy and building management coordination.

Hours: part-time 30 hours a week (excluding lunch breaks) split approximately 0.75 administrative and 0.25 hours lettings, worked across office hours Monday-Friday. Some weekend hours will be required occasionally, and some evening working is likely with Time off In Lieu awarded in line with Portsmouth Cathedral’s Policy.

Benefits of working at Portsmouth Cathedral:

• Generous leave allowance of 25 days (pro rata for this part-time post) plus all public holidays and two 'given' days at Christmas.
• Employer pension contributions of 7.5% (1.0% employee contribution)
• Commitment to professional development and training.
• Cash health plan

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Closing date for applications: 23.00 Sunday 15th February 2026
Interviews will be held 26th February 2026

We are seeking a Trusts and Foundations Coordinator to join our high-performing Philanthropy team at an exciting time of growth for MSF UK. In this pivotal role, you will: curate exemplary stewardship journeys; cultivate strong, lasting relationships with trust and foundation donors; play a key role in achieving ambitious fundraising targets. We’re looking for someone with exceptional communication skills, a proven track record in trusts and foundations relationship management or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our life saving mission.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in London office (Wednesdays/Thursdays)

Salary: £35,375.80 per annum - £43,237.08 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The Trusts and Foundations Coordinator is an integral part of the Philanthropy team, responsible for managing a large portfolio of Trust and Foundation (T&F) supporters. The Trusts and Foundations Coordinator provides excellent relationship management, creating first-class donor journeys for their portfolio based on donors’ individual motivations and interests. They will ensure stewardship plans are in place for their top tier of T&F donors, and that they meet any specific proposal/reporting requirements for the donors they manage. 

The primary aspect of the role is the management of a portfolio of T&Fs, ensuring their continued support of MSF, with a focus on delivering stable and increased income for MSF’s work. 

Knowledge, Skills & Experience:

• Experience in relationship management, marketing or sales (preference for fundraising experience) 
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
• Ability to collate and adapt MSF operational and programmatic information into donor friendly language, relevant for donor proposals and reports
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills 
• Ability to deal with people at all levels and from a wide range of backgrounds
• Accuracy and excellent attention to detail
• Proven organisational skills with experience of managing multiple tasks and prioritising effectively 
• Experience of working in an office environment, maintaining effective administrative systems and procedures
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
• Fluency in written and spoken English 
• Interest in international, humanitarian work 
• Commitment to the aims and values of MSF
• Willingness to travel within the UK
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer. 

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

How to Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:

Tuesday 24 February 2026, 11.59pm (GMT)

Incomplete applications will not be considered.

We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

We look forward to receiving your application!

Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.

As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service.  You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.

To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.

In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  Are you an experienced event organiser looking for a new challenge?  We are looking for someone with event and project management experience who has excellent communication and relationship building skills to join the team responsible for delivering our programme of events. 

You’ll have good negotiation and presentation skills, a focus on detail and the ability to manage a variety of tasks often to tight deadlines.  You will need a thorough understanding of the principles of event management and how to identify and meet the needs of service users through event delivery as well as knowledge of systems for event evaluation and service improvement.

Previous experience of organising digital events and training or facilitating groups would be an advantage but not essential. 

About the role

The Information Events Coordinator will deliver the patient and family myeloma and AL amyloidosis information events programme consisting of face-to-face and online events hosted by the team and held throughout the UK, developing the strategy for the programme and implementing event activity with the aim to increase participation and attendance.

The role holder will organise the planning, coordination and delivery of the information events programme including administration, promotion and marketing, dealing with event logistics and delivery on the day.  You will monitor the associated income and expenditure for the information events programme ensuring that the programme is delivered to budget.

You will also be responsible for organising the planning and delivery of the digital events programme, dealing with promotion and marketing and taking ownership of technical aspects of running online events as well as developing marketing material and a publicity and communications strategy for the information events programme.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 16 February 2026 and interviews will be held w/c 23 February 2026. If you are invited for an interview, you will be asked to complete a short pre-interview task.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Operations Coordinator

We are seeking an organised and reliable Operations Coordinator to support people processes, systems and day to day operations within an international environmental charity working to protect rainforests and support local communities.

Position: Operations Coordinator
Salary: £28,000 per annum
Location: Hybrid, Cornwall (3 days office based, 2 days home based)
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February

About the Role

This role plays a key part in keeping the organisation running smoothly behind the scenes. Working closely with the Head of People and Operations, you will provide practical administrative and coordination support across HR, IT systems, tools and office management.

The role offers variety and the opportunity to grow over time, with scope to take on more responsibility as your experience develops.

Key responsibilities include:

• Supporting HR administration including onboarding and offboarding
• Maintaining HR systems and employee records
• Managing HR inbox queries and supporting recruitment administration
• Coordinating IT access, equipment and digital tools for staff
• Acting as internal administrator for systems such as Google Workspace and Slack
• Supporting office management, suppliers and subscriptions
• Acting as a first point of contact for operational queries
• Maintaining internal policies, guidance and documentation
• Supporting risk, compliance and incident recording
• Identifying opportunities to improve systems and ways of working

About You

You will be organised, dependable and enjoy helping others work effectively.

You will have:

• Experience in an administrative or coordination role
• Strong attention to detail and ability to manage multiple tasks
• Confidence using digital systems and learning new tools
• Clear communication skills and a collaborative approach
• Good judgement when handling queries and knowing when to escalate
• A strong commitment to equity, diversity, inclusion and safeguarding
• Fluency in written and spoken English
• A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

It would be great (but not essential) if you also have:

• Experience in operations, HR or office support
• Experience working in a charity or values led organisation

About the Organisation

This organisation works internationally to protect rainforests and support Indigenous and local communities. Their approach is rooted in partnership, trust and local leadership, helping communities build resilience against the drivers of environmental destruction.

They are committed to equality, diversity and inclusion and operate robust safeguarding practices across their work.

Benefits

• Flexible working with opportunities to work from home and from the office
• Employee Assistance Programme providing 24/7 wellbeing support
• Learning and development budget and access to training
• Generous annual leave and enhanced family leave policies
• Paid time off for volunteering and payroll giving scheme
• Supportive and inclusive working culture

Other roles you may have experience of could include: Operations Assistant, HR Administrator, Office Manager, People Coordinator, Business Support Officer, Operations Officer, Executive Assistant, Administrative Coordinator. #INDNFP

If this role sounds like a good match for your skills and values, we would love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.

We have an exciting opportunity for an experienced Head of Communications to come and join our team providing maternity cover until January 2027 during a period of organisational growth.

Location – This role is mainly working from home with one day a week in our London office (usually a Monday). Occasional travel to our other programme sites (currently Stoke-On-Trent, Redcar, Middlesbrough and Scotland) will also be required.

Salary – Circa £60,000

Employment Type – Fixed term until January 2027, 35 hours per week

Team – Communications team

About you

We are looking for someone who can demonstrate the following:

· Strong experience in strategic communications, ideally within a start-up, growing, complex or place-based organisation.

· Experience setting up and embedding communications functions, including establishing foundations and building approaches as priorities evolve.

· Significant experience in people leadership, including developing others and building a strong, collaborative working culture.

· Experience influencing senior stakeholders and working with an SLT, including supporting government policy, media, funding and influence related activity.

· Strong content, storytelling and copywriting expertise and the ability to communicate a clear organisational narrative.

About the role

The responsibilities of this role include:

· Overseeing and ensuring the delivery of national and local communications strategies and plans, including national content activity and priority local campaigns and stakeholder engagement.

· Leading the set-up and embedding of new place-based communications functions.

· Leading and overseeing the planning and delivery of Thrive at Five’s 2026 Impact Report, communications relating to evaluations and learning, and our fifth-year anniversary, working closely with evaluation and fundraising colleagues.

· Maintaining and strengthening relationships with key national and local stakeholders in line with our communications strategy and goals.

· Providing professional and operational leadership and coaching to the wider Communications team to ensure they deliver to a high standard.

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.

About our benefits

· Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.

· Hybrid working with one anchor day a week in our central London office near to Victoria train station, coach station and underground.

· 25 annual leave days per year plus bank holidays.

· In addition to your laptop and phone provided by us, you can also receive a £100 contribution towards your home-working set up.

· £100 contribution towards your professional body membership

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Applications will be reviewed and shortlisted as they are received. While the closing date is midnight on Wednesday, 18 February 2026, we may close the vacancy earlier if a suitable candidate is identified.

JOB PURPOSE 

The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. 

They are responsible for:

Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:

• Service users have a safe and welcoming place to access and work towards positive change.

• That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.

• That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.

• That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services

• Ensuring the service meets best practice requirements.

• Managing, leading, motivating and developing the staff team.

• Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.

• Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.

• Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.

• Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. 

MAIN TASKS 

Care and Support of Service Users

• Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. 

• Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.

• Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. 

• Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. 

• Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. 

To Lead and Manage a Team

• Providing leadership and day to day management & supervision of a team of Resettlement Workers

• Management of Resettlement Team staff rota.

• Taking the lead in recruitment and selection of new staff and volunteers to the team.

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.

• Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.

• Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.

• Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

• Managing the rota and workload of the team to ensure that adequate cover is provided at all times.

• Ensuring the health and safety of team members. 

• Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.

• Operating The Passage’s disciplinary and grievance procedures where necessary.

Resource Centre Management

Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:

• Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.

• Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. 

• Prompt follow up of maintenance issues.

• Liaison with the Facilities Team to ensure provision of quality and seamless service management.

• Processing and responding promptly and objectively to complaints from service users and other agencies as required.

• Ensuring property related risk management and assessment procedures are followed by all team members.

Networking, Liaison and Resource-building

• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

• To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored

• To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.

Information Management

• Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).

• Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.

• Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.

• Participating in the production of promotional information in relation to The Passage’s services.

• Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. 

• Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. 

Finance

• To liaise with the Finance team in the preparation of project budgets.

• To monitor the service’s income and expenditure in line with the budget. 

• To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. 

GENERAL RESPONSIBILITIES 

• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.

• To adhere to The Passage’s Policies and Procedures at all times.

• To provide or arrange cover for other members of the team and division as necessary.

• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.

• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

• Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

• Attend and participate in internal & external divisional and team meetings and other forums as required.

• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements.

This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.