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Top job
Work Rights Centre, Willesden (Hybrid)
£27,000 - £30,000 per year
We are looking for a motivated colleague to support our frontline advice team by acting as the first point of contact for clients
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Page 2 of 4
Willesden, Greater London (Hybrid)
£27,000 - £30,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

The Work Rights Centre is looking for a motivated colleague to support our frontline advice team by acting as the first point of contact for clients, providing efficient triage of cases, and to support the delivery of key projects.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and enjoys client-facing work in a diverse and agile team. We can accommodate hybrid work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You will have the opportunity to make a true impact on people’s lives by acting as the first point of contact for clients, and leading the triage of varied enquiries. You will collect and record information about people’s cases, before they are allocated to one of our legal advisers in the Employment or Immigration team, and contribute to client-facing materials. You will also support the smooth running of the organisation by providing administrative and office support.

About you

We seek an enthusiastic frontline worker, who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

  • Two years of experience working in a client-facing capacity

  • Experience collecting information, and setting clear client expectations

  • Excellent written and verbal communication skills

  • Excellent time management, demonstrating an ability to juggle multiple tasks

  • Knowledge of, and empathy with, experiences of migrants and other vulnerable workers.

  • Experience in triaging client enquiries or providing advice in a legal setting would be highly advantageous

Please download the job description for full responsibilities and complete person specifications.

How to apply

Please send your CV and Cover Letter by 29th June 2025  and don’t hesitate to reach out with any queries about this opportunity.

Application resources
Posted by
Work Rights Centre View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 06 June 2025
Closing date: 29 June 2025 at 16:36
Tags: Advice / Information, Legal / Law, Operations, Office Management

The client requests no contact from agencies or media sales.