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Team Leader
Service: Bolton Listening Lounge
Salary: £28,884 - £31,698 FTE per annum (£23,419.46 - £25,701.08 per annum for part-time, 30 hours per week)
Location: BAND, 125 Deansgate, Bolton, BL1 1HA
This post is office based working evenings and 3 weekend evenings on a four week rolling Rota (One full weekend, a Saturday or Sunday evening and two weekends off). Our office space is wheelchair accessible.
Hours: 30 hours per week (part-time)
Contract: Fixed Term until the end of March 2027
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Working in partnership with Greater Manchester Mental Health Foundation Trust and MhIST (Mental Health Support Team), the Bolton Listening Lounge is a collaborative approach to providing mental health and wellbeing support from late afternoon into the evening. It provides a safe space for people who are experiencing mental distress or who feel that they are going through a personal crisis. Our service staff will offer low level calming interventions and one to one support to identify the cause of the emotional distress and to put in place a plan including signposting and referring on to other organisations and services.
We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living and a strong track-record of working with individuals and their families to deliver positive outcomes. You will provide leadership to a small team of Support, Time and Recovery workers and demonstrate a commitment to a one team approach. You will have demonstrable experience of supporting staff or volunteers in their role and aptitude for managing professional relationships.
Main Responsibilities:
1. To provide leadership, guidance, supervision and appraisal to a small team of STR workers and to work with the Service Manager and HR on any absence, conduct or performance issues as they arise.
2. To be committed to providing an integrated one team approach to people who use our service and to work as part of a team to provide support to people using the Listening Lounge
3. To support STR workers to develop good practice in service delivery, recording and risk management skills and to implement Quality Assurance activities to monitor practice.
4. To manage risk and safeguarding effectively, offering support and advice to staff and monitoring high risk cases, ensuring that escalation processes are appropriately and consistently applied, and updating the Service Manager and external agencies as required.
5. To support workers in delivering targeted work with individuals to plan their support and achieve the goals and outcomes that are important to them, and to work with the wider Listening Lounge team to support the development and implementation of an action plan to support the individual.
6. To actively promote the use of outcome tools and analyse relevant data to support the Service Manager in delivering on KPI’s as required. To produce outcomes focused reports which evidence achievement and to adhere to timeframes at all the times.
7. To be responsible for the Health and Safety of STR workers on a day-to-day basis, including ensuring local policies and procedures are adhered to.
8. To develop and maintain networks with other organisations and agencies in order to strengthen safe working practices for service users, in line with organisational and local policies and processes
9. To maintain accurate case records and up-to-date case files using the agreed case management and recording system (currently INFORM). To ensure information handling is compliant with GDPR law and FA policies and procedures.
10. To attend and when required to chair team meetings.
11. To make a commitment to regular supervision, including the ability to be responsive to critical challenge, advice, feedback and direction.
12. To have an understanding and to comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
13. To deputise for the Service Manager as and when required.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rota, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the “Apply Now” link to fill out our digital application form
· Closing Date: Closing date Tuesday 31st March @5pm
· To learn more about Family Action: Careers
Interviews are scheduled to take place week commencing Monday 6th April 2026.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.
Thank you!
Justlife’s Vision
Making people's experience of temporary accommodation be short, safe and healthy.
About this role
The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services.
This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals.
The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.
Why do we exist
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
· Collaboration before competition
· People before programmes
· Innovation before Institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
· Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
· Additional 5 days annual leave purchase scheme through salary sacrifice
· Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
· Cycle to work scheme
· 2 Volunteering days per year
Key terms and conditions
Job Title: Health Engagement Worker
Hours: 37.5 hours per week
Contract: Permanent
Normal hrs to be worked: Monday-Friday 9am-5pm
Location: Brighton
Salary: £29,892 per Annum
Application Process
To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March.
Provisional interview dates will be the week of 23rd March.
Role Summary
The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Role Description
Service Delivery
Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to;
· Assisting them in addressing housing, financial, health or wellbeing needs
· Accompanying them to appointments
· Connecting them with appropriate support services such as substance misuse services or food banks
· Collaborating with agencies such as the local authority, housing providers and support services
· Advocating on behalf of the service user to access medical care, housing and benefits.
· Maintaining regular contact, a listening ear and emotional support during times of crisis
· Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
· Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
· Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
· Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
· Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users.
· Support delivery of the activities programme where needed.
· Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles.
· To record all service user data on the Inform system within the standards set by the organisation.
· Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment.
· Oversee work streams within the project as directed by the Project Lead.
Service Development
· Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team.
· Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
· Provide reports and case studies when requested.
· To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research
· Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service.
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Experience
· Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
· Experience of working with drug and alcohol dependent adults or those experiencing poor mental health
Skills
· Care, empathy and skilled in dealing with emotionally vulnerable service users
· Excellent ability to engage with service users in an empowering manner
· Effective communication; written and oral skills
· Effective administrative and IT skills
· Excellent organisational skills
Knowledge
· Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
· Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
· An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
Personal Attributes
· Commitment to equal opportunities in our service delivery
· High self-awareness and the ability to maintain personal well-being through periods of pressure and stress
· Ability to be self-motivated and work well in a team or as a lone worker
Registered Charity
21 - 50
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.
The client requests no contact from agencies or media sales.
Thank you!
Health and Safety Advisor
Salary: Band 6 £39,775.77 - £52,452.55 per annum
Contract type: Permanent, full-time (37.5 hours per week)
About the job role
We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities from policy to the operational level. Activities range from office- and shop-based staff to health workers, outreach workers, and a small maintenance team.
THE INDIVIDUAL
- We are looking for a candidate with an established career in the H&S field.
- You should be a self-motivated and proactive person who can hit the ground running.
- You will need the ability to balance competing priorities in a fast-paced working environment.
- You should have the drive and tenacity to get the job done to a high standard.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
PLEASE NOTE: Although you will be working in a hospice setting, this position does not cover medical health and safety responsibilities.
Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note, it is essential that you provide this statement as it will be used as a basis for shortlisting.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
- Join St Joseph’s team and find out more!
To apply, please visit our dedicated recruitment page via the apply button.
Closing date: 8 April 2026.
Interview date: 16 April 2026.
The interview process will consist of the following: a test in a controlled environment, a 5 to 10-minute presentation, and a panel interview.
We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Thank you!
The Peer Support In-Reach Service is a partnership between several local Minds. Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
We are seeking a Senior Peer Support Worker to join the team in Lewisham and line manage the Peer Support Workers.
You will use your lived experience whilst on the ward to help people to build skills to manage their home, finances, connect with family and friends, pursue social or vocational interests, to get more involved in their local community and to stay physically and mentally well.
Your support will be person-centred and may include mentoring, coaching, emotional support and facilitating access to community activities, practical support, work or study. The role will be ward-based initially until the patient is ready for discharge; you will then work with them to develop their support plans and goals. You will support them with the transition into the community for up to 6 weeks, helping them to connect with community resources to ensure they are well-supported in the community and working towards their goals.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 15th March (11:59pm)
Likely interview date: Week beginning 23rd March
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Thank you!
Carers Information and Support Worker (Assessments)
37 hours per week
Salary £29,594 per annum
Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking a Carers Information and Support Worker (Assessments) to coordinate and carry out assessments and reviews for carers, ensuring that carers’ needs are identified and recorded accurately. The postholder will provide information and support to carers and develop support plans for carers with a range of needs. The postholder will also liaise with voluntary and statutory sector services in health and social care.
To succeed in this role, applicants must have:
· Knowledge and experience of providing information and support to vulnerable people.
· Experience of completing assessments and support plans.
· Understanding of the issues affecting carers.
This role is based at Park View Medical Clinic, Middlesbrough, however the postholder will be required to travel between our other site in Redcar & Cleveland and to other locations in the community including the homes of clients.
Closing date: Monday 6th April 2026 at 5.00pm
Why choose us?
We have some outstanding benefits to offer you, including:
· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)
· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing
· Commitment to work/life balance offering flexible working arrangements
· We are a carer friendly employer offering a range of support for working carers
· Free Parking at our premises
Carers Together is committed to being an equal opportunities employer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Mental Health Rehabilitation Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Mental Health Rehabilitation Worker
Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours and work bank holidays as part of a rota, as per service requirements.
About the Role
We're hiring a Mental Health Rehabilitation Worker to join our residential Rehabilitation Service team based in South London and Maudsley NHS Foundation Trust (SLAM). The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. Our residents typically stay with us for up to nine months upon being discharged from acute wards, avoiding admission into inpatient rehabilitation. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community.
You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.
Key Responsibilities Include:
- Supporting residents with taking their correct medication
- Carrying out various health and safety tasks, including reporting repairs and maintenance
- Keeping support plans up to date using our online portal
- Remain alert and monitor CCTV throughout the shift
- Complete all routine night duties and any tasks handed over by the day shift or service manager
- Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
- Carrying out housing management support including welfare benefits support
About You
We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.
- Previous professional or lived experience supporting people who face challenges with their mental health
- You will be able to show empathy and compassion to our residents, and different challenges they face
- You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
- You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
- You will have previous experience working with people with multiple and complex needs, ideally in mental health
- You will have previous experience in creating co-produced support plans, key working, and care plans
- You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Join The MindKind Projects in a key leadership role at the heart of a trusted, community-led organisation. Over the past 6 years, we’ve grown into one of the region’s most recognised wellbeing organisations, with 5,000+ people engaging in our programmes and a strong track record of reaching communities often excluded from traditional services.
We’re looking for an organised, people-centred Operations and Project Lead who can turn vision into delivery. This is a hands-on role for someone who can build calm structure in a fast-moving environment, support staff and volunteers well, strengthen partnerships, oversee budgets and reporting, and help secure future funding to sustain and grow our work.
You’ll be joining an organisation that blends lived experience with professional expertise, and builds culturally competent, evidence-based work side by side with local communities. If you’re practical, values-led, and motivated by helping good people deliver meaningful impact, we’d love to hear from you.
Please see recruitment pack for full details.
The client requests no contact from agencies or media sales.
Thank you!
Carers Information and Support Worker (After Care)
22.5 hours per week
£17,996.42 per annum (£29,594 pro-rata)
Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking an ‘After Care’ Information and Support Worker to provide information and support to carers whose caring roles are changing. The postholder will provide practical information and support to bereaved carers in a range of settings. The postholder will also coordinate and facilitate peer support activities for former carers including grief and loss support.
To succeed in this role, applicants must have:
·Knowledge and experience of providing information and practical support to vulnerable people.
· Experience of working with people who are experiencing issues relating to bereavement/loss.
· Experience of facilitating support groups and peer support activities.
This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park, Redcar. The postholder must be able to travel between these two sites, and to other locations in the community including the homes of clients.
Closing date: Monday 6th April 2026 at 5.00pm
Why choose us?
We have some outstanding benefits to offer you, including:
· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)
· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing
· Commitment to work/life balance offering flexible working arrangements
· We are a carer friendly employer offering a range of support for working carers
· Free Parking at our premises
Carers Together is committed to being an equal opportunities employer.
The client requests no contact from agencies or media sales.
Thank you!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Mental Health and Homelessness Outreach Workers
Reference: 330
Salary: £26,000 - £27,000 per annum, depending on skills and experience. In addition, this role will have a yearly staff retention bonus of up to £2106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s): Watford Wellbeing Centre
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 23rd March at 5pm.
Interviews to be held on Monday 30th March at our Watford Wellbeing Centre.
N.B. Please quote reference number 330 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
