Health and wellbeing worker jobs
Job Summary
Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.
Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.
Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service.
The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.
Shift Times Activity
20.30 – 23.30 Waking
23.30 – 07.30 Sleeping (dedicated night worker room with shower)
07.30 - 08:30 Waking
Key responsibilities
Housing management
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Sign up and induct young people arriving outside of normal working hours
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Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague
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Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.
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Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects.
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Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People
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Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.
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Respond to requests and issues from young people, continually assessing housing needs and risks.
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Provide support and guidance for young people as appropriate
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Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.
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Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.
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Providing detailed handover notes for the Young People in the shelter
Volunteer support
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To support and provide guidance to volunteers who will sometimes partner you on shift
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To be the point of contact for volunteers if they need to raise any concerns
Other
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You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively
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Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.
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Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.
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Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation.
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Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments.
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city
• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures
• Ability to listen to and communicate effectively with young people.
• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies
• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically
• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries
• A high attention to detail for health and safety issues
• High standards of cleanliness and housekeeping
• Effective communicator
Desirable
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Experience of working with vulnerable young people
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Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities
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Experience working in supported accommodation
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Be able to demonstrate understanding of safeguarding principles and practice.
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Experience of working alongside and guiding volunteers with an understanding of how to do this effectively
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Flexible problem solver, reliable and good at timekeeping
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Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join our dynamic NYAS Cymru team. We are currently seeking to appoint a Project Worker to conduct Return Home Interviews with children and young people living in South Wales, who have returned after being missing from home or care. This role will be full time, working 35 hours per week, and will be fixed term for 6 months with the possibility of extension (maternity cover). The role will be home based with some travel to a Basic Command Unit in Swansea Neath Port Talbot or Cwm Taf Morgannwg (Bridgend, Merthyr and Rhondda Cynon Taff).
Working alongside our project worker team and partner agency, South Wales Police, you will provide support for children and young people to explore the reasons for being missing, identifying risks and vulnerabilities to exploitation, ensuring reports are completed within the agreed timescale.
The successful candidate will work on an agile basis and will primarily involve extensive travel across the Swansea Neath Port Talbot area or Cwm Taf Morgannwg area with occasional requests for return home interview support across the force wide area.
About you
We are looking for a proactive and dynamic team member with significant experience of direct work with children and young people, within a social care environment, including those who have been and / or at risk of being exploited. You will have the ability to work creatively with children and young people, responding to high service demand, with excellent interpersonal and report writing skills.
If you feel you could be an ideal candidate to join our NYAS Cymru team, we would love to hear from you.
You will receive a full induction with ongoing opportunities for continued professional development. With regular support and supervision from your line manager and the opportunity to partake in various staff wellbeing activities and initiatives.
When completing the application form, it is important that you refer to the person specification within the job description and detail how you can evidence the criteria.
The job description can be located at the right hand side of this page.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, South Wales Police Vetting and a Digital Risk Assessment.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
We reserve the right to close this vacancy early once we receive a high number of applications.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12months fixed term – parental leave cover
Hours: 21 hours per week
Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.
About you
You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.
You will have:
- Knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
- An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.
- Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
- An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
- Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
- Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 31st May 2026
Interviews will be held on Monday 15th June 2026 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Night Engagment Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Engagement Worker
Location: This role is based in Redbridge. The service is a short walk from Gants Hill Underground Station. The area is also served by multiple bus routes, including 114, 121, 128, 150, and 272, offering direct local and regional connections for staff commuting to the service. Unfortunately, this service does not have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday 20:30 - 08:30. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota
About the Role
We’re looking for a Night Engagement Worker to join the team in Redbridge. You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents and participants back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community.
You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your role will involve supporting all aspects of key engagement activities, aiding their rehabilitation, reablement, and reintegration into society by providing pathways, support, and appropriate interventions, that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes.
Key Responsibilities include:
- Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
- Creating one to one person centred support plans to support residents in achieving their goals.
- Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.
- Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
- Lone working is part of the role, but you’ll always have a supportive team around.
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs.
- Understanding of Personality Disorder and the Criminal Justice System
- Experience in working with people of different backgrounds which may be complex.
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Comfortable working with people who have different types of histories of behaviours which have led to in-prison sentencing.
- Awareness of external opportunities which are available such as with education, employment and benefits
- Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
- Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to motivate and empower others to reach personal goals and overcome barriers to independence
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Night Support Worker
Location: London Borough of Tower Hamlets
Salary: £28,808.00 per annum (par rota)
Hours: Hours: 40 hours per week including weekends.
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Night Support Worker within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
Who we’re looking for
We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
To be successful in the role you must be able to:
· provide dynamic person-centred support to residents
· ensure at all times the environment is safe and welcoming for all
· work together in a team to deliver a psychologically informed environment
·
What we offer
We offer our staff a generous benefits package, which includes:
· Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
· Season Ticket Loans – We offer interest-free season ticket loans after successful probation
· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable applicants invited to interview online via Microsoft Teams as applications are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered.
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Outreach Worker to play a pivotal role in our Complex needs Service in Notting Hill.
Sounds great, what will I be doing?
We're looking for a proactive and compassionate Senior to help lead our mental health recovery service. You'll support the Team Leader in delivering person-centred, recovery-focused support that empowers service users to sustain independence and avoid hospital readmission.
With strong leadership and organisational skills, you'll oversee team performance, service quality, and compliance while promoting coproduction and inclusion. This role suits someone passionate about collaboration, wellbeing, and delivering high-quality, empowering support within Hestia's values and standards.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, alongside a strong knowledge of community care, mental health, health and safety, equality, housing, and welfare benefits legislation. You will understand recovery principles and be confident in delivering person-centred support, including assessing, planning, implementing, and reviewing support plans. You will be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, while maintaining high professional standards and resilience.
Strong literacy and numeracy skills are essential, with the ability to produce clear written communication and manage basic financial processes such as petty cash. You will be flexible in your approach, including working evenings and weekends when required, and will demonstrate a solid understanding of safeguarding, ensuring issues are addressed appropriately at all times.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Health Safety and Environment Advisor
Reference: APR20268846
Location: Home based Northern Scotland – Covering sites in Scottish Highlands, Moray and Aberdeenshire areas as well as some of the Scottish islands
Hours: Full time, 37.5 hours per week
Contract: Permanent
Salary: £34,018.00 - £36,319.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
The RSPB is the UK's largest conservation organisation and we are passionate about nature. From landscape scale restoration projects and international species recovery to citizen science and inspiring individuals to take action in their own gardens, our work is diverse and often challenging but always worthwhile.
We are also passionate about caring for our workforce. We believe in creating nurturing work environments that allow people to thrive and we recognise that the commitment of our people is essential to organisational success.
This is an opportunity to contribute to our mission by joining our dedicated and inspiring workforce as a Health, Safety and Environment Advisor.
You will support operational teams to deliver work in some of the most beautiful locations in Northern Scotland and provide expert advice to other functions within the RSPB.
You will work alongside dedicated health, safety & environmental colleagues to develop and deliver organisation-wide safety and environmental procedures and standards.
The RSPB estate is varied and you will be required to advise stakeholders on the safe management of buildings and structures. This will require knowledge of fire and electrical safety, asbestos and legionella management and welfare provisions. A sound understanding of visitor management both indoors and in the wider countryside will also be required.
Teams working on our nature reserves are often involved with significant habitat management, restoration and creation work whether delivering it themselves or utilising contractors. You will be required to advise our workforce on the safe management of contractors and CDM regulations as well as the safe use of machinery and equipment.
You will support a dispersed workforce who may be based at home, one of our properties, a location within the community or in the remote countryside where personal safety and emergency procedures need to be considered.
Alongside your work in North Scotland you will provide remote support to UK wide departments and teams, which may include supporting projects, events and collaborating with your HSE colleagues.
Your workload will include delivering site inspections to check compliance against internal and legal standards, deliver information and training, review incident data, complete investigations and compile and present reports to management teams. You will support the development and review of health & safety procedures and work with teams to support their implementation. You will promote wellbeing initiatives and lead by example and play a key role in implementing the RSPB's environmental management system.
In addition to broad health, safety and environmental knowledge, good interpersonal skills will be key to this role. You will be able to form excellent working relationships and be able to use influence to ensure health, safety and sustainability are taken into account at all stages of work. You will listen to workers, gain their input and understand their challenges.
Essential skills, knowledge and experience:
- You will have good interpersonal skills and be able to form positive relationships and influence others regardless of their position within the organisation.
- You will be self motivated, be able to act on initiative and have a flexible approach to your work.
- You will have the experience and confidence to deliver safety based training and give presentations when required.
- You will support the RSPBs wellbeing initiative by showing consideration for people's wellbeing and mental health while delivering work
- You will connect with HSEA colleagues so together we can deliver continued improvement to our procedures and practices.
- You will have a thorough knowledge of H&S management systems and of legislation relevant to RSPB work activity.
- You will understand the guiding principles of managing visitor safety.
- You will be able to interpret legal requirements and internal procedures and describe them to colleagues in a straight forward and pragmatic way using excellent written and verbal communication skills.
- You will be a member of IOSH at 'Technician' level or higher.
Additional Information
- This is a permanent role of 37.5 hours per week.
- You will attend multi-day team away days several times a year which could be located anywhere in the UK.
- The successful candidate will be required to regularly visit RSPB sites in the Scottish Highlands, Moray and Aberdeenshire areas as well as some of the Scottish islands, and will be able to work remotely within this area.
- This will require overnight stays away from home and using public transport where possible.
Closing date: 23:59, Tuesday, 19th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
As part of this application process, you will be asked to complete an application form to evidence how you meet the skills, knowledge, and experience requested.
Please note we don't use AI to screen applications.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Social Prescribing Link Worker
We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!
Position: Social Prescribing Link Worker
Location: Birmingham & North Solihull based in GP Surgeries
Hours: Full time or part-time hours
Contract: Variety of contracts available
Salary: £27,619 per annum pro rata for part-time
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies.
Closing Date: Midnight on Sunday 31st May
Interview Date: Rolling interviews, so apply early.
The Role
Social prescribing link workers will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
Responsibilities include:
- Working with direct supervision from the Programme Lead/Senior Link Worker and input from the PCN’s Clinical Lead GP, take referrals from staff in GP practices within the local PCN.
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
- Developing trusting relationships and taking a holistic approach, based on the person’s priorities and co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
- Work collaboratively with all local partners to contribute towards supporting local community groups and organisations, making themselves aware of local resources and “assets” through mapping and then building a relationship with these organisations. Also sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Social prescribing link workers will work collaboratively with GP’s and have a role in promoting social prescribing and educating non-clinical and clinical staff within their PCN multi-disciplinary teams on the benefits of social prescribing
- Raise awareness of other services available within the community and how and when patients can access them. Linking into the work of Neighbourhood Network Schemes, locality Adult Social Care & Community Mental Health Teams.
About You
As a Social Prescribing Link Worker, you will have a Level 3 qualification in a relevant field (Health & Social Care, Health Trainer, Health Improvement, Community Family Worker, Psychology) or be working towards/willing to work towards.
You will have:
- Demonstrable commitment to professional and personal development
- Experience of working directly in a community based context (including unpaid work)
- Experience of supporting people with a mental health need and or complexities/vulnerabilities
- Experience of delivering one to one support
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Knowledge of VCSE and community services in the locality
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
- Understanding of the barriers faced by those living in isolation
- Knowledge of IT systems including ability to use word processing skills, emails, the internet and able to create simple plans and reports
- Ability to complete paperwork, keep records and carry out own administration
- An interview is guaranteed to suitably qualified and experienced people with disabilities and all successful applicants will be subject to an enhanced DBS check
About the Organisation
A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a compassionate and skilled CBT Therapist or Psychologist to join Gordon Moody, supporting individuals experiencing gambling-related harms through specialist psychological assessment and evidence-based treatment.
This role involves delivering structured Cognitive Behavioural Therapy (CBT) interventions across both individual and group settings within residential and remote treatment programmes. You will work collaboratively within a multidisciplinary team to provide psychologically informed, trauma-informed care that supports long-term recovery and wellbeing.
The successful candidate will work autonomously within professional guidelines and within the overall framework of Gordon Moody’s clinical governance, policies and procedures.
Key Responsibilities
Clinical Responsibilities:
- Provide specialist psychological assessment and treatment for individuals experiencing gambling-related harms.
- Deliver evidence-based CBT interventions within individual and group treatment settings.
- Develop collaborative treatment and risk management plans tailored to service user needs.
- Facilitate psychoeducational, relapse prevention and therapeutic group programmes.
- Support individuals presenting with co-occurring mental health difficulties, including anxiety, depression and trauma-related symptoms.
- Maintain accurate, timely and confidential clinical records in line with organisational, professional and GDPR standards.
- Monitor and manage clinical risk, safeguarding concerns and service user wellbeing appropriately.
- Work within professional and ethical guidelines relevant to CBT and psychological therapies.
- Support service users to engage with onward recovery and community support services where appropriate.
Multidisciplinary & Partnership Working:
- Work collaboratively with therapists, recovery workers, support staff and external professionals.
- Liaise with GPs, mental health services, social care teams and partner agencies to ensure continuity of care.
- Participate in multidisciplinary team meetings, clinical reviews and case discussions.
- Contribute to maintaining effective referral pathways and integrated recovery support.
- Promote psychologically informed and trauma-informed approaches across services.
Clinical Governance & Service Development:
- Participate in regular clinical supervision, reflective practice and continuing professional development.
- Contribute to audit, service evaluation and quality improvement initiatives.
- Support the development and implementation of evidence-based practice within gambling harm treatment.
- Maintain awareness of emerging developments within behavioural addiction and CBT practice.
- Adhere to all clinical governance, safeguarding and information governance policies.
- Contribute to the ongoing development of therapeutic programmes and interventions.
Person Specification
Essential Qualifications:
- BABCP accredited CBT Therapist or actively working towards accreditation.
- Postgraduate qualification in Cognitive Behavioural Therapy or equivalent recognised qualification.
- Relevant professional registration or core profession qualification (e.g. mental health nursing, psychology, social work, counselling or psychotherapy).
Desirable Qualifications:
- Additional training in motivational interviewing, trauma-informed care or addiction treatment.
- Further training in group facilitation or behavioural addictions.
Essential Experience:
- Experience delivering CBT interventions within a mental health or addiction setting.
- Experience undertaking specialist psychological and risk assessments.
- Experience facilitating therapeutic groups.
- Experience supporting individuals experiencing complex emotional or psychological difficulties, including trauma.
- Ability to work autonomously while contributing effectively within multidisciplinary teams.
Desirable Experience:
- Experience working within gambling harms or behavioural addiction services.
- Experience within residential treatment settings.
- Experience supporting individuals with co-occurring mental health and addiction needs.
- Experience delivering remote or online therapeutic interventions.
- Training or qualification in other NHS-recognised therapeutic modalities such as EMDR, CAT, DIT, IPT, DBT, MBCT or ACT.
Knowledge & Skills
Essential:
- Strong knowledge of CBT theory and evidence-based interventions.
- Knowledge and experience of treating PTSD and trauma.
- Understanding of gambling-related harms and addiction recovery models.
- Understanding of relapse prevention approaches and motivational interviewing.
- Strong safeguarding and risk assessment knowledge.
- Excellent written and verbal communication skills.
- Ability to manage emotionally distressing situations professionally and sensitively.
- Strong organisational and time management skills.
- Ability to maintain accurate clinical documentation and outcome measures.
Desirable:
- Awareness of current developments in behavioural addiction treatment.
Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.
Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.
The client requests no contact from agencies or media sales.
Reporting to: Accommodation and Facilities Manager
Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered
Hours: 37.5 hrs per week including some evening and weekend hours may be required
Salary: £26,750 per annum
Overall Purpose
To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.
Duties Responsibilities
- Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
- To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
- Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
- Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
- Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
- Support in the setting-up and closing down of properties and rooms between moves.
- Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
- Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
- Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
- Supporting with other administrative activities in line with the team needs.
General:
- Play an active and supportive role within the organisation.
- Take ownership of files allocated, ensuring they are up to date and stored correctly.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Embrace the Vision and Values of Baca and reflect this in working practice.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
- Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.
The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.
Qualifications/Knowledge/Experience
- Good knowledge/understanding of the building and maintenance process.
- A good awareness of general health and safety, especially regarding maintenance work.
- Ability to use computers well, with experience in Microsoft Office and on-line email systems.
- Experience of prioritising workload to meet competing deadlines.
- Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.
Skills/Abilities
- Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
- Excellent personal organisation with a high attention to detail.
- Ability to manage a number of tasks at any one time.
- Self-motivated to complete a varied workload.
- Working well as part of a team is essential.
- Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
- Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.
Other Expectations
- Appointment is subject to a satisfactory DBS check.
- Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
- Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
- Commitment to work within the aims, values and ethos of the organisation.
- Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
- Holds a full, clean driving licence and has access to transport.
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!
Applicants will be shortlisted and interviewed as and when applications are received.
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Worker
Post no: 662
Location: Luton Wellbeing Centre, Dumfries Street, Luton LU1 + Admin time worked from home
Contract type: Permanent
Hours: Part-Time, 7 hours per week
Work Pattern: Tuesdays (4.5 hours group facilitation + 2.5 hours admin)
Salary: £24,454.04 per annum, FTE (£4,626.44 per annum actual)
We are searching for a Peer Support Worker to join our mental health services. The role is a peer support worker, who use own lived experience of mental health difficulties to support others on their recovery journey through the facilitation of group based, peer support.
Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.
Service Delivery
- Facilitate Peer Support groups and ensure outcomes which support individuals with mental health and wellbeing needs across Luton in line with Mind BLMK’s agreed peer support model and service’s KPIs and contract requirements.
- Support the Service Manager, when required, by assessing individual’s suitability for attending the peer support service in the line with the organisations Access to Services process.
- Signpost individuals to wider services and encourage and support people to access local activities and community services.
- Use own lived experience of mental health challenges to show hope, empathy and understanding in a safe space where people feel accepted. Share ideas and approaches that support the improvement of mental health and wellbeing and embed this in working practices as a peer.
- Work closely with Service Manager to ensure that our peer support service meet the needs of Luton’s diverse community.
- Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
The successful candidate will have an understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities, personal lived experience of mental health difficulties and recovery and the interpersonal skills required to maintain both working relationships with a wide range of people and appropriate peer relationships with service users.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Friday 22nd May 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunities employer and welcome applications from all sections of the community.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. If you need any adjustments during the recruitment process, please let us know.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Drop-In Service in Brent.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices.
When will I be working?
39 hours per week, including weekends and bank holidays.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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