Health data manager jobs

About us

Jigsaw exists to build rigorous evidence for lasting change in education. We engage in applied research, evaluation, strategy and technical assistance. 

Our work focuses on high-impact areas which can strengthen quality education in low- and middle-income countries. This includes specific technical focus on: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls.

Our values

We focus on the end game - this means you can expect us to focus on things like contextualisation, sustainability and scalability.

We play to our strengths - this means we only say yes to a few things, invest in building our technical expertise, and aim to be exceptional at what we do. 

We ask important questions - life is too short to go with the flow, so we challenge ourselves and those we work with to think critically and constructively about big problems. 

We treat people with dignity - power dynamics are real, respect is important, and our values are lived out through every interaction we have with each other and our research participants. 

We are committed to learning - we do this collaboratively and rigorously, we believe in understanding complex systems, validating our assumptions and applying lean and adaptive principles to all our work.

We prioritise local contexts - and believe that our work is most effective when communities are centrally involved in decision-making. 

We listen deeply - everyone has a story and this matters, so we prioritise participatory and child-friendly methods and build strong relationships with local research organisations. 

We believe change is possible - but making it happen is complex and takes a long time, so we focus our energy on ensuring our work gets read, listened to, and has a positive impact on decision-making.

Our work

Our work is about building evidence that both strengthens and disrupts the education sector. We focus on areas of the sector which we believe to have the highest potential to improve education for those most in need. 

The majority of our current engagements focus on the following four areas: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls – although these are often overlapping and interconnected with a range of other critical issues. We embrace the complexity of education by wrestling with these intersections. This is where our work has the greatest impact.

On our website you can read more about why we focus on these things, our case studies, and the organisations we work with.

Why this role

There is a crisis in education quality in low-income countries. All of Jigsaw’s work is focused on helping to tackle this through applied research, evaluation, strategy and technical assistance. We exist to build rigorous evidence for education. Our mission is clear and our team is growing.

We want a Researcher to join us. Jigsaw is a place where you can do career-defining work and have a real impact on education. The successful candidates will contribute to the delivery of high-quality research, evaluation, strategy and technical assistance work within Jigsaw’s core sector focus areas. They will produce fluent and well-structured contributions to written reports and will confidently handle client interactions. They will be a valuable member of a passionate and vibrant team that loves to interact with different communities across the world.

We know that people are complex and experience does not always fit into precise lists. If you don’t meet all the requirements but have a hunch that you might be the right person for our team then please still go ahead, submit an application, and convince us by providing compelling answers to the four questions within the application.

Role description

As a Researcher at Jigsaw you will:

• Co-design quantitative, qualitative and mixed-methods methodologies
• Collect data, both face-to-face and remotely
• Clean, validate and analyse data
• Contribute to writing reports and presentations
• Present research findings for a variety of internal and external audiences
• Collaborate with Jigsaw partners and clients on data collection where relevant
• Support proposal development for potential new projects
• Contribute to Jigsaw’s internal work, including participating in internal meetings and supporting key internal priorities

Person specification

We are looking for candidates who possess the following essential skills, competencies and experiences:

• Demonstrated interest in the education sector
• Understanding of the project cycle - proposal development, designing mixed-methods methodologies, collecting data, analysing data, writing reports and presenting findings
• Ability to communicate effectively
• Ability to identify problems and solutions
• Ability to adapt calmly to changing situations
• Ability to manage a complex workload under pressure
• High aptitude for personal learning
• Attention to detail (in data collection, analysis and writing)
• Keenness to grow and engage with constructive feedback
• Willingness to use established tools and processes that facilitate effective team work

In addition, the following skills, experiences and knowledge are desirable:

• Strong project management skills, including the ability to design project workflows, monitor milestones, and adapt plans in response to challenges, ensuring deadlines, budgets, and quality standards are met
• Experience of qualitative and quantitative education research design methodologies, such as mixed methods, quasi-experimental, participatory, case study or process evaluation methods
• Experience of qualitative analysis and qualitative data analysis software
• Experience of statistical methods (descriptive & inferential statistics)
• Arabic or French language proficiency
• Experience of delivering training - both face-to-face and online
• Experience working in a low-income country, ideally in education

What we offer

The role is full-time (37.5 hours per week). The role will be based in London and the successful candidate will be required to come into the Jigsaw office at least three days per week, plus occasional international travel.

The salary is £26k - £36k pro rata (starting salary depending on the competencies and experience).

The package also includes:

• 25 days holiday (pro-rata)
• Flexible working arrangements
• 5% matched pension contribution
• Cycle to work scheme
• Personal development leave
• Mental health days
• Parental leave
• Discretionary bonus

How to apply

All applicants will be required to answer 4 questions within their application and upload a CV (maximum of two pages). Application deadline - 30 May 2025.

Candidates who meet the criteria set will be invited to take part in a remote-based test and the highest performing candidates will be called for an interview with members of the Jigsaw team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 06 June 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.

In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.

You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.

You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.

Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.

You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.

Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.

Acorns Children's Hospice are now seeking a passionate and results-driven Partnership Fundraising Manager - Trusts & Foundations to development a programme of Trust and Foundation grant applications and deliver agreed income.  This role is offered on a fixed term until May 2026, with a possible extension (maternity cover)

About the Role

Acorns is currently the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported and annual expenditure on our care work.  We need to raise more than £13 million each year to run and support our care services and we rely heavily on the goodwill and generosity of our local community. 

As Partnership Fundraising Manager, you will:

• be responsible for the creation and submission of bespoke applications to trusts and foundations, including high value and multi-year funding organisations.
• maintain, develop and support existing relationships with grant making trusts and foundations
• deliver engagement events to motivate and inspire trusts and foundations
• develop and use a bank of Acorns stories and case studies
• build good relationships and work closely with the wider Acorns teams including Care Teams, Finance, Data Team and Marcomms

About You

• Experience of trust and foundation work in the voluntary sector
• Evidence of success in putting together funding bids to trusts/foundations
• Fundraising experience
• Evidence of achieving significant income budgets
• Experience of conducting research, analysis of data and developing prospects lists

What We Offer

• £37,000 to £44,000 per annum
• 37.5 hours per week
• Fixed term until May 2026 (maternity cover)
• Birmingham office (B47 6JR) and home based, plus travel
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme. Organisation will contribute 7.5% to pension
• NHS pension scheme life assurance or Acorns group life assurance scheme

Interviews are scheduled to be held on 16 June 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore you will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders. 

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

·Overseethe setting up and management Sight for Life’s new Client Relationship Management (CRM) system.

·Ensure timely donor acknowledgments in line with stewardship policies.

·Track, monitor, and maintain regular engagement with donors.

·Lead donor recruitment and retention efforts to secure long-term support.

·Develop compelling fundraising campaigns and cases for support.

·Manage applications for external funding from Trusts & Foundations, ensuring strong stewardship from inception to renewal.

·Convert one-time donors into regular direct debit contributors.

·Increase legacy donations (sometimes also x referred to as Sadaqah Jariah).

·Provide periodic fundraising activity reports to the executive committee to enhance internal processes and return on investment (ROI).

·Stay updated on fundraising best practices and emerging trends, sharing insights across teams.

Do you have experience in creating and optimising personalised email and SMS campaigns? Are you an expert in executing omnichannel customer journeys and seeking a new challenge?

If so, you could be the Marketing Automation Manager we are looking for!

About the role

You will bring your expertise and experience of delivering automated omnichannel journeys to send the right message, to the right person, at the right time, in the media of their choice. You will bring your passion for utilising customer data to deliver personalised, targeted customer-centric marketing to deliver business goals.

Your responsibilities will include:

Working with the transformation team to build customer journeys in our new MarTech platform, Adobe, supporting building a bank of digital collateral, migrating existing communications into the new platform and ensuring all marketing activities conform to BHF brand.

Collaborating with internal teams to make the most efficient use of current customer data and how to use it to personalise within communications journeys. Whilst supporting on building audience segments and business rules for customer engagement.

Reporting on performance of communications and translating this information for wider stakeholders, utilising tools to understand conversions and customer behaviours to inform a marketing automation strategy to be shared with digital and other fundraising colleagues.

About you

To excel in this role, you will need:

• Strong understanding of omnichannel principles, alongside data segmentation and personalisation in digital communications
• Experience of integrated marketing automation platforms such as Adobe (desirable), dotdigital, Salesforce or Hubspot
• Proven ability to develop impactful creative and copy and experience designing, developing and delivering automated personalised customer journeys
• Experience of working with large data sets and utilising to improve customers lifetime value
• Skills in analytics and data visualisation tools
• Experience of project management and effectively using tools to support this such as Jira

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy,Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

The interview process will be two stages with the first stage scheduled for w/c 26/5.

Please note that this role is known internally as “Digital Customer Journey Production Manager”

About GMYF

GMYF is a long-established charity that works with young people across Greater Manchester to support their aspirations and create opportunities. We deliver a year-round programme of recreational and educational opportunities to young people within our stand-alone Centres as well as providing support to affiliated clubs.

GMYF opened our first youth centre in Partington in September 2022 and a second youth centre in Charlestown in July 2024. These Centres provide an ambitious and enriching curriculum for young people with a wide range of activities. We also jointly own an Outdoors Activities Centre in Cumbria – Ormside Mill. GMYF took on a management function for Norbrook Youth Centre, Wythenshaw from 1st May 2025, a previous affiliate member.

Now is a fantastic time to get involved with GMYF and support our work!

To find out more please visit our website.

Youth Activites Lead - Main Purpose of the job

To lead day to day operations providing a ‘hands-on’ management role to play & youth workers, oversight of external providers delivering activities to young people at Norbrook. Leading and implementing an enriching youth work curriculum, quality assurance and health and safety standards, providing outstanding outcomes young people. Working with external partners and attending partnership meetings.

Main Tasks and Responsibilities

Leadership and Management:

1. Provide curriculum and quality assurance framework for youth work at Norbrook,  providing a vibrant enriching offer for young people including youth voice and residential activities

2. Provide regular one-to-one support, coaching and appraisal of direct reports including Continuous Professional Development (CPD)

3. Support the centre self-evaluation process to inform GMYF Self Improvement Plan

4. Support the wider running of the charity though attendance at meetings and events

5. Complete small scale funding bids to enhance the centre youth offer   

 Health and Safety: 

1. Ensure centres meet health and safety standards/regulations including daily site checks, kitchen hygiene, risk assessments, fire drills, accident, and complaints logs

2. Provide clear guidance to centre staff and user groups on safe and compliant systems to ensure a safe, fit for purpose centre

3. Oversee all off-site trips and visits ensuring they are risk assessed, supervised, staff are briefed and staff understand their roles and responsibilities

4. Ensure a record of young people, staff and visitors on site is maintained

5. Manage a programme of Planned Preventative Maintenance (PPE) ensuring centre remains compliant with current H&S requirements e.g. PAT testing, hygiene, shutters

6. Manage centre Assets Register

7. Hold responsibility for centres’ petty cash budget subject to approved limits

8. Line manage youth work team including Youthwork Lead

Curriculum/Safeguarding/Achievements:

1. To work with the Quality Assurance officer to plan and deliver an exciting and vibrant curriculum for children and young people, ensuring the needs of SEND are met

2. Maintain and update direct reports HR files

3. Approve and oversee the work of a range of support agencies to promote the well-being of children and young people e.g. Brook, Lifeline, NHS, Social Services

4. Lead and promote positive attitudes and high standards of performance for staff teams, using de-escalation skills to resolve issues in line with established policies

5. Set high standards for children and young people’s learning which support them to feel safe, ambitious, accepted and valued

6. Ensure recording of incidents, exclusions, interventions, actions taken on-site are managed in accordance with organisation policies and processes

7. Report and record safeguarding issues/concerns to the Designated Safeguarding Lead

8. Manage the use of external visits and activities to ensure these are risk assessed, to budget and with set learning objectives

Professional and Personal Conduct:

1. Support and contribute to the overall aims of the charity carrying out all duties with full regard to the policies, procedures and high standards of GMYF

2. Ensure that personal conduct does not conflict with the professional expectations of the organisation

3. Promote positive images of the organisation to develop supportive and constructive relationships with children, young people,  parents, external partners

4. Carry out any other duties within the scope and purpose of the post as directed by the Operations Director.

Skills, Qualifications & Experience

We are looking for a qualified and experienced youth work professional with experience of line managing others.  Please see the job spec for more detailed selection criteria.

To Apply

Please send a CV and covering letter to us on the link provided, stating how your experience and skills make you suitable for the above position.  The closing date for receipt of applications is 12 Noon on Monday 19th May 2025.  Interviews will be held at Norbrook Youth Centre on Thursday 22nd May 2025.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.

You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.

You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.

You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.

Key Responsibilities include:

• Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.

• Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.

• Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.

• Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.

• Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.

• Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.

• Responsible for job descriptions, person specifications, recruitment packs and job adverts.

• Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.

• Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners

• Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.

• Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’

Essential criteria includes:

• HR qualification or significant demonstrable experience.

• Coaching qualification or significant demonstrable experience.

• Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.

• Demonstrable experience working in a changing and flexible organisation.

• Demonstrable problem-solving and conflict resolution abilities.

• Demonstrable knowledge of best practices, employment laws, and regulations.

• Effective communication skills.

• Strong interpersonal skills – a genuine team player able to relate to a wide range of people.

• Ability to work on own initiative and manage own workload.

• Demonstrable experience of EDI principles.

Desirable experience includes:

• Personal experience of kinship care.

• Experience of working in a dynamic and fast-changing workplace.

• Exceptional business-partnering skills

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.     

• Application deadline:  Thursday 22 May, 9am
• First interview:                 29 May - 2 June
• Second interview:            TBC

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

The Forest of Avon is one of England’s Community Forests and a registered charity and company limited by guarantee. The Forest of Avon was established in 1992 as one of the first England’s Community Forests and became a charity in 2008. The Forest of Avon hosts several programmes including the multi-million pound Trees for Climate and the Western Forest, delivering woodland creation and restoration across the region as well as our expert-led Nature and Health work. The charity has a growing team and an actively engaged Board of Trustees.

The Head of Finance (HoF) is responsible for overseeing all financial operations of the Forest of Avon Trust which now includes Western Forest, England’s first new national forest in 30 years covering Wiltshire, Gloucestershire and the West of England (including North Somerset).

Our new HoF will manage the charity’s financial systems, preparing accounts, supporting audits, reporting to the Board of Trustees and overseeing and reporting on the financial elements of key programmes such as the Trees for Climate grant scheme and the Western Forest. The HoF also works closely with the team and external stakeholders to expand the charity’s financial capacity, ensuring transparency and effectiveness in all financial activities.

Role Description

Post: Head of Finance, Forest of Avon (including Western Forest)
Salary: £46,305-51,146, with annual pay review  
Hours: Full-time, 37.5 hours per week, flexible work hours

Line manager: CEO, Forest of Avon / reporting to Finance Sub-Group of Board.

Contract: Permanent

(Forest of Avon are also open to considering an Interim contract whilst recruitment for a permanent role is underway – please contact Solutions for HR as soon as possible)
Location: Central Bristol. Mainly office based with the option for some home working, as agreed.

Benefits include: Staff pension, Employee Assistance package, 25 days annual leave plus bank holidays, volunteering days and staff training and social events.

Some key duties of the role include (but are not limited to):

• Prepare the annual accounts and financial statements in accordance with legal and regulatory requirements.
• Work with the charity’s auditors to ensure the successful completion of the annual audit process.
• Provide monthly and quarterly financial reporting, including budget setting, forecasts, and projections to ensure the Trust’s financial health is consistently monitored, including projects such as Trees for Climate and Western Forest.
• Present financial reports to the Board of Trustees and Western Forest Boards, providing insight and recommendations on financial strategies and growth opportunities. 
• Ensure accurate recording of grant agreements, claims processing, and reconciliation of funds in line with grant terms.
• Oversee end-of-year financial reconciliation and reporting for all funding programmes, ensuring compliance with donor requirements and financial policies.
• Provide financial input and support for the management of restricted funds, ensuring all are appropriately allocated and tracked.

The successful candidate will have/be:

• Qualified accountant (ACA, ACCA, CIMA, or equivalent) with extensive experience in financial management within a charity or non-profit sector.
• Strong experience in preparing accounts, managing audits, and financial reporting.
• Experience with grant management, including financial administration, claims processing, and reporting in relation to large-scale funding programmes.
• Strong financial analysis and reporting skills, with the ability to interpret complex financial data and provide clear insights to the Board and other stakeholders.
• Excellent communication and interpersonal skills, with the ability to engage and advise both internal teams and external partners on financial matters.
• Strong organisational skills, with an ability to manage multiple priorities and deadlines.
• Proficient in financial software and IT systems, including bookkeeping and accounting platforms.

Forest of Avon are an equal opportunity employer and applications will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status or age. The Forest of Avon is committed to safeguarding and promoting the welfare of vulnerable people and expects all members of staff to share this commitment. We seek to challenge the status quo with the power of diversity, inclusion, and collaboration. We encourage different perspectives and seek to support our team and partners to share and implement new ideas, to continue improving and to realise our full potential. 

To apply for this role please submit your CV detailing your relevant experience together with a covering letter (cover letter to be no more than 2 A4 pages) to the recruitment team.

The closing date for this role is 5pm on Monday 2nd June 2025. Interviews are likely to be held w/c 9th June 2025.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Part Time 33.75 hours per week |18 month Fixed Term contract | Up to £41,066 per annum pro rata plus benefits | Location: Bath Hybrid or Remote

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

In this role, you will be responsible for working with Integrated Care Boards (ICBs), and Health Boards and NHS Trust you will work as part of a team using data and analysis to influence local commissioners, providing the support and tools local clinical leaders need to secure agreement for implementing FLS in their area. This role will optimise and actively promote use of resources that support the development, implementation and quality improvement of Fracture Liaison and Vertebral fracture services e.g., FLS Implementation Toolkit, FLS benefits calculator, UK FLS Clinical Standards.

You will lead the development and delivery of influencing activities to achieve equitable provision of quality fracture liaison services and pathways across the UK including local and regional workshops and events.

• Have you got experience of working with ICBs and/or Health Boards to develop, implement or improve health services?
• Have you got experience of using data collection and analysis for health service improvement?
• Do you have proven experience of influencing external healthcare stakeholders to deliver services that meet national best practice guidance?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month), or working in a fully remote way.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answers to the competency based application questions, demonstrating how your skills and experience meet the person specification.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more?

For more details on this exciting role, please download the job description.

The closing date is Wednesday 21st May (midnight). Interview date will be 3rd/4th June 2025.

REF-221474

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.

The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.

The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.

Independence will be encouraged through self-management and recovery.

The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.

This is a part-time position (20 hours per week), between the service hours of 9am-5pm (Monday-Friday)

Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.

Are you a qualified accountant with proven experience of providing effective management to a high-performing team? Looking for an exciting and highly rewarding new opportunity?  If so, join Shelter as Financial Analysis Manager and you could soon be providing career-enhancing leadership to our Financial Analysis Team.

About the role

As our Financial Analysis Manager, you will take a coaching approach to the line management of our five-person team and ensure the team are engaged, motivated and effective, supported to drive their own development and delivers its outcomes.  You will also be expected to produce expert strategic financial analysis, insight and reporting and an excellent user experience for both wider colleagues at Shelter and external stakeholders and to assist the Head of Financial Planning & Analysis in the management of the budgeting and forecasting cycles.

We will also count on you to manage the Financial Analysis team’s work in the monthly reporting cycle and work closely with Financial Control and Operations management on the continual development and improvement of these processes.  Ensuring the Financial Analysis team is effective in reviewing bids for external funding, preparing timely and accurate reports on spending against restricted funds, and supporting budget holders around Shelter in financial management of restricted projects are also key elements of the role.

Role specifics

Influential, analytical and collaborative, you will be a qualified accountant with a proven record of leading a team, and you’re able to work effectively with stakeholders, both internally and externally. A natural communicator, both verbal and written, you will also have excellent time management and prioritisation skills, while a flexible, proactive and professional approach to your work is essential. Strong analytical skills along with impeccable attention to detail, and a high level of numeracy are a must-have for this role, as is experience of business partnering, or equivalent relationship development. You’ll have strong Excel skills and proficient in the main Microsoft Office Applications, including Outlook and work, and experience of using financial planning software is desirable.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This role will manage the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers and leadership in making effective business decisions.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Supporter Care Fundraising Manager

Do you have experience on how to lead a supporter care team to deliver excellent supporter experience? Do you have project management skills? Yes, then we may have the role you are looking for.

We are seeking an experienced Supporter Care Fundraising Manager who wants to join a vibrant and dynamic fundraising team. This role is full time (37.5 hours per week) on a permanent contract. Our team meet one day a week in our London office, but we are flexible with where you work the remainder of the time.

What your day will look like as a Supporter Care Fundraising Manager

• Working closely with the fundraising teams, you will be responsible for supporter care and the development and implementation of long-term supporter experience across the directorate.
• You will ensure the provision of excellent customer service to all supporters across multiple fundraising activities and overseeing the Supporter Care vision and direction of the team.
• You will be able to optimise the tools we have to enhance supporter care as we bring on our new Salesforce CRM database alongside Salesforce Marketing Cloud
• Make sure our processes are making the most of the latest functionality to streamline ways of working and improve the experience for our supporters.
• You will work closely with teams across including community & events, individual giving and legacy marketing and will have excellent leadership skills to develop your team, working collaboratively across the organisation.

Skills & Experience as a Supporter Care Fundraising manager

• You will have good experience of leading a successful supporter care team that has improved supporter care in a previous role.
• You will have an excellent knowledge of how to improve supporter experience and measure this through KPIs.
• You will also have a good understanding of sector regulation, data protection, the Gift Aid scheme and Direct Debit regulations.

Please see the full details of the role on the attached job description.

This role will close on Monday 12th May and interviews will take place shortly afterwards via Teams. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.