Health policy manager jobs

Family Support Worker

We are looking for a Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.

Position: Family Support Worker (5 positions available)

Location: Harborne/Community Based (the families you will be supporting will be based in Edgbaston & Northfield. This is an outreach position and you will be expected to be based in the community)

Hours: Full-time and part-time hours available

Salary: £26,430 per annum pro rata for part time

Contract: Permanent

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: 1st June (midnight)

Interview Date: 9th & 10th June 

The Role

Through undertaking an Early Help Assessment and by working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.

You will work within the Early Help Locality multi-disciplinary team to provide a timely and front-line response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities. 

Key duties include:

• Work in partnership with other practitioner/professionals, children, young people, and their family. 

• Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.

• Deliver evidenced based interventions.

• Provide a timely response to the identified needs of children and young people. 

• Promote and use an Early Help Assessment framework.

• Be responsible for a high standard of case recording. 

• Engage with children, young people and their families and actively promote their participation in assessments and support plans.

• Manage and prioritise an allocated caseload.

• Organise and participate in planning programme delivery of evidenced based programmes.

About You

We are looking for an empathetic communicator with experience of delivering outreach support work and supporting families and individuals with complex support needs, with the ability to forge links and establishing relationships with partner agencies

About the Organisation

A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Family, Family Support, Community Support, Community Engagement, Family Worker, Family Support Worker, Community Support Worker, Community Engagement Worker, Outreach Worker, Family Support Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• The Connection Community is a place where people can gain respite from street homelessness, engage in group and coproduction activities, develop social inclusion and reduce isolation and have their needs met by a committed and dedicated multi-disciplinary team.
• You will be joining a dynamic and creative team, focused on building trust through relationships.
• You will support the team to identify, engage and provide harm minimisation to our clients whilst promoting a sense of belonging, and working with clients to support them on their journey towards a place to call home.
• Together we are piloting a new approach to working with people experiencing homelessness in Westminster facing multiple exclusion. We are creating a psychologically-informed environment, adopting a trauma-informed model with direct support from a team of specialist NHS psychologists.
• You will have experience in delivering a psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embedding coproduction.

Salary: £35,252 
Closing Date: Monday 5th May
Interview Dates: Thursday 15th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

Night Support Worker – Young People

This is an exciting opportunity for a Night Support Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham.

Position: Night Young People Support Worker

Location: County Durham

Contract: Full time, Permanent

Hours: 37.5 hours a week

Salary: £24,136 Per Annum Plus Pension & Other Benefits

Closing Date:  15th May 2025

About the Role

As a Night Support Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation.

The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives.

Key Responsibilities:

• Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all.

• Lead on risk and needs assessments and create SMART support plans tailored to individual clients.

• Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities.

• Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols.

• Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations.

• Promote client voice and participation through initiatives like residents' meetings.

• Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment.

• Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required.

About You

We are looking for someone who:

• Experience working with young people or those affected by homelessness.

• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.

• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.

• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.

• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.

• Ability to work collaboratively and maintain clear professional boundaries in a team setting.

• Reflective and committed to continuous personal and professional development.

• Alignment with the values and ethos the charity.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Linkable, an ambitious local charity is seeking a Head of Children's Services to directly lead on the delivery of our afterschool club, weekend and holiday playschemes for chlldren and young people with addtional needs.  The successful candidate will also oversee adult services. The role is offered on a 4 or 5 day per week basis.

LinkAble supports people with a learning disability and autistic people to create the life they want to live by providing opportunities that develop skills, confidence and lasting friendships. We operate from our accessible centre, The Link, in Woking, and within the community.

After a period of growth, we are forming a Senior Management Team (SMT) to guide our next phase of development. We are seeking a Head of Services (HoS) and a Head of Finance and Operations (HFO) to work alongside the CEO.

Overall Aim

We are looking for an exceptional individual to join our SMT as HoS. Working with the CEO and HFO, you will shape strategy, inspire positive change, and lead service delivery teams, fostering a culture of excellence and collaboration.

You will ensure services meet local authority contract targets, internal KPIs, and deliver outstanding outcomes for the people we support. You will drive continuous quality improvement and create fair, transparent processes that value and support staff.

About the Role

The HoS will lead on Children’s Services and oversee Adults’ Services, supported by an Adult Services Manager, CYP Services Co-ordinator and two Team Leaders. You will directly lead Children’s Services, including playschemes, social groups, teens sessions and afterschool clubs and oversee Adult Services.

Key priorities

Include building a skilled, motivated team of playworkers and sessional staff through training, coaching, and support. You will also oversee financial management of services with the HFO, ensuring sustainability and compliance with local authority contracts. You’ll gather data and feedback to evidence our impact and report on KPIs to the CEO and Trustees.

You will work with the Office Manager to embed our Health and Safety Framework and identify resources to enhance service user experiences.

Key Responsibilities

Leadership and Strategy

• Inspire a culture of continuous improvement.
• Contribute to strategic planning aligned with LinkAble’s mission to ensure sustainability of services
• Report quarterly to the Board on service improvements.

Services Management

• Oversee all services, leading the services management team.
• Directly manage Children’s Services and oversee Adult Services.
• Ensure clear communication, accountability, and staff development.

Team Development

• Work with the Talent Acquisition and Retention (TAR) Manager to recruit and support staff.
• Ensure robust induction, training, and coaching for playworkers and sessional staff.
• Promote equality, diversity, and career progression.
• Monitor staff retention and engagement.
• Ensure health and safety practices are followed.

Service Quality

• Drive continuous improvement and person-centred support planning.
• Develop diverse activity programmes for service users.
• Embed co-production to meet service user needs.
• Implement inclusive communication strategies and crisis intervention training.
• Conduct observations and audits to enhance quality.
• Incorporate feedback from service users, families, and staff.

Financial Management

• Develop and monitor service delivery budgets with the CEO and HFO.
• Support fundraising by identifying projects and developing funding proposals.
• Ensure income and expenditure align with contract requirements.

Contract Management

• Ensure compliance with local authority contracts.
• Build relationships with Commissioners and stakeholders.
• Support tender applications for new contracts.
• Collaborate with health and social care professionals.

Compliance and Best Practice

• Keep service-related policies up to date.
• Ensure safeguarding, health and safety, and quality standards are maintained.
• Implement evidence-based practices like Positive Behaviour Support and Active Support.

General

• Follow LinkAble’s policies and procedures, with a focus on equality and diversity.
• Undertake training for continuous professional development.
• Support fundraising events and other duties as needed.

About You

We seek a caring, driven leader with experience managing teams in health, social care, or charity settings. You should have a strong track record in both strategic planning and hands-on service delivery.

The ideal candidate will understand high-quality, person-centred care and bring excellent organisational, communication, and leadership skills.

A flexible, ‘can-do’ approach, coupled with a commitment to LinkAble’s values, vision, and dedication to equality, diversity, and inclusion, is key.

The is offered on a 4 or 5 day a week bases and the post holder will need to work in school holidays and occasional weekends. Working pattern to be discussed at interview

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

This is a remarkable opportunity to make a tangible impact. Leading and inspiring a small team,
you will collaborate closely with the Head of Fundraising to create and execute innovative
fundraising strategies, while expanding key income streams, including regular giving, appeals, the
charity's weekly lottery, and gifts in wills.
The ideal candidate will possess:
 A proven track record of success in individual giving fundraising, encompassing some or all
of the following - legacies, regular giving, lottery schemes, and in memoriam donations.
 Management abilities, fostering a collaborative and positive working environment.
 Strong communication and interpersonal skills, with a focus on kindness and
responsiveness in all interactions.
 Creativity and a strategic mindset, with the ability to develop and implement successful
fundraising campaigns tailored to diverse audiences via newsletters, social media, website,
and supporter collateral.
 Confidence in handling financial data, with strong numerical acumen and the ability to
analyse and report on complex information.
 A solid understanding of individual giving fundraising legislation, regulatory codes of
practice, and other relevant laws and guidelines.
 Proficiency in Raiser's Edge database, with demonstrable experience in data extraction and analysis

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Helpline Advisor

For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.

During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.

​As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.

The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.

Who we’re looking for?

· Do you want to make a difference every day?

· Do you have resilience & adaptability and thrive in a small, close knit team?

· Are you passionate about customer service and care?

· Do you want to empower people to understand and improve their own health management?

Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.

Location

The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.

Please see the attached detail job pack for further information and how to apply. 

Head of Risk, Compliance and Governance - Charity - 6 Month Day Rate

A leading national charity dedicated to supporting individuals and families facing a significant health challenge is seeking a proactive and detail-oriented individual to join them on a temporary basis as their Head of Risk, Compliance and Governance to ensure the smooth continuation of key functions during a transition period.

This six-month contract offers a crucial leadership role, primarily focused on driving the risk management strategy and ensuring a robust compliance framework. You will line manage a team and collaborate across the organisation, playing a vital role in maintaining operational efficiency and safeguarding the charity's interests. This role offers remote working with an expectation of attending the office in [Specify Location, e.g., London] approximately once a month.

As Head of Risk, Compliance and Governance, you will be instrumental in maintaining a strong governance and risk culture, enabling teams to operate effectively and with confidence. This role requires a strong understanding of risk management principles, excellent communication skills, and the ability to lead and support a team.

Key Skills Required:

• Extensive Risk Management Expertise: Proven experience in developing and implementing risk management frameworks, including strategic and operational risk registers, and holding a relevant qualification.
• Compliance and Governance Oversight: Strong understanding of compliance requirements, policy development, and experience with company secretarial matters, including relevant regulatory body filings.
• Effective Line Management & Collaboration: Demonstrated ability to lead and support a team, fostering a collaborative environment and working effectively with stakeholders at all levels.
• Proactive and Detail-Oriented: Ability to work independently, manage conflicting priorities, and ensure meticulous attention to detail in all aspects of the role.

Contract Details:

• Duration: 6 months
• Rate: £450 - £500 per day - Inside IR35
• Location: Remote - one day per month in London

Apply now for immediate consideration for this impactful leadership opportunity.

URNFP is acting as an employment agency for this vacancy

Senior Communications Strategist

FrameWorks UK, London

To create lasting change on important social issues such as justice, homes and health inequalities, we need to communicate about them in ways that change hearts and minds, and build a broad movement of support. 

At FrameWorks UK, we know that when we change the story, we can change the world.

Our framing research shows how people think about different social issues. We use this knowledge to develop and test communications strategies to help organisations create social progress.

We are the sister organisation of the FrameWorks Institute based in Washington, DC. We are not-for-profit and launched in the UK in 2021. Read about us and our work on our website.

The Senior Communications Strategist will contribute to the delivery of projects on issues like access to justice, achieving health equity, and securing decent and affordable homes for everyone working with partners such as Impact on Urban Health, Joseph Rowntree Foundation, Shelter, and the Law Society. 

The successful applicant will be committed to our mission to create better public conversations to achieve social progress - and inspired by using framing research to achieve real world social change. 

They will have at least five years’ experience in communications and have excellent written and presentation skills. They will be well organised, proactive and keen to take on a broad range of tasks. 

This is a new role joining a small, dynamic organisation.The role is permanent and full time (open to requests to work 3+ days a week). The postholder will be expected to work in-person with the team 2 days a week at our central London office, with the option to work remotely on other days. The full time salary for this role is £52,000 per annum plus benefits.

The Senior Communications Strategist’s key responsibilities are to apply framing research to communications practice, support project delivery, and support our external communications.

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?

At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for an incredible Residential Support Worker to help us continue making that difference!

As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in both residential houses and the community, assisting with social and academic activities.

Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.

What will you be doing?

• Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
   
• Ensuring learners' care files are kept up to date and accurate.
   
• At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
   
• Establish supportive relationships with learners and encourage the development of stable relationships.
   
• Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.

In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Residential Support Worker - Day St J (002) - 2024.pdf (452.44 KB)

You will hold a vital role, which will support the implementation and ongoing development of our new youth service in Gloucestershire. We are looking for a dynamic individual, with a creative flare who can lead change with young people and effectively communicate and collaborate at all levels.

You will have experience of developing, coordinating and delivering impactful youth participation activities, enabling young people to have a voice in decisions which affect their lives. You will be skilled in working with young people who have experienced barriers to participation in education and community life. We are seeking applicants who are positive, empowering, resilient and can work with others to foster a sense of team wellbeing.

The Youth Participation & Outreach Lead will take a pivotal role in making a difference in young people’s lives. The Youth Sector in Gloucestershire is a diverse landscape made-up of a rich and varied range of youth and community organisations. This role will develop and deliver participation opportunities for young people enabling them to shape the planning and delivery of local Youth Service provision. 

Do you enjoy working with data and systems, and delivering excellent service?

We're looking for an Income Officer to support the fundraising team at the Motor Neurone Disease (MND) Association by processing income accurately, maintaining data integrity, and providing excellent supporter care. This role is key to ensuring we can continue to deliver and grow our work.

Key Responsibilities:

As Income Officer, you'll play an important part in ensuring all income is accurately processed and allocated, while maintaining high standards of supporter care.

• Process income from various channels using the Raiser's Edge database, ensuring accuracy and consistency
• Allocate restricted income in line with supporter requests
• Build and maintain positive relationships with supporters to understand their giving intentions
• Respond to telephone, email and written queries, including complex cases, with professionalism and care
• Oversee regular giving from over 7,000 supporters via Direct Debit, Standing Order and Payroll Giving
• Manage data across multiple systems including Access databases, ensuring data integrity and accuracy
• Conduct Gift Aid audit checks before HMRC submission, supporting income generation of approx. £1 million annually
• Ensure compliance with Data Protection, HMRC and audit requirements when handling sensitive supporter data
• Contribute to process improvements by identifying and helping implement innovative solutions
• Collaborate with teams across the organisation to support shared goals and effective ways of working

About You:

You'll be an organised and detail-focused Income Officer with strong technical and communication skills.

• Confident using databases and experienced in accurate data processing
• Familiar with financial processes and procedures
• Comfortable working with donation platforms and processing systems
• Skilled in problem solving with a practical and thoughtful approach
• Advanced user of Microsoft Office, especially Excel, Word and Outlook
• Clear and professional communicator, both written and verbal
• Able to prioritise your workload, manage multiple tasks and meet deadlines
• Enjoy working collaboratively with others, bringing a positive and flexible mindset

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.

(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may be also be required to meet business needs.)

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Technical ability to use databases & proven ability to process and check data accurately and consistently
• Experience of commercial financial processes and procedures
• Understanding or transferable experience in working with processing systems and donation platforms

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If this Income Officer opportunity sounds right for you, we'd love to hear from you. Help us make a difference-one transaction at a time.

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham