Health programmes director jobs

Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships

Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.

The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.

Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.

Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.

As Philanthropy Manager, you will:

• Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
• Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
• Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
• Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
• Lead cultivation activity including donor meetings, proposals, events and programme visits
• Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
• Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
• Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact

Essential skills and experience:

• Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
• Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
• Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
• Experience and confidence in building rapport and trust with prospective major donors
• Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
• Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
• Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
• A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme

Desirable:

• Experience in international development or global health fundraising
• Experience helping to develop a major donor programme from a low base or early stage

We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.

Employee benefits include:

• 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
• 6.1% employer pension contribution
• Enhanced maternity package (min. 24 months service)
• Employee Assistance Programme

Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors. 

Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).

You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.

You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

RUHX are seeking a motivated and collaborative Charity Impact Manager to lead our internal grants programme and ensure that charitable funds deliver measurable impact for patients, families and staff.

You will play a key role in implementing our new grant‑making system to strengthen monitoring, compliance, approvals and financial forecasting across all restricted and unrestricted funds. Working closely with clinical, operational and fundraising teams, you will help shape a strong pipeline of strategically aligned projects and support the delivery of donor‑funded initiatives, including restricted grants and major donor commitments.

This is an exciting opportunity for someone with strong analytical skills, excellent relationship‑building capability, and a passion for improving patient and staff experience through effective, transparent and high‑impact charitable investment.

Main duties of the job

No two days in our team are the same. In this role you will spilt your time working onsite in the office in Bath, so that you can meet clinical colleagues across the hospital, with opportunities to work flexibly from home.  You will have a varied role which involves managing a wide range of duties and tasks including.

• Lead the RUHX internal grants process, ensuring all charitable expenditure is compliant and aligned to strategic priorities and donor intent.
• Support the implementation and management of a new grant‑making system that tracks assessments, approvals, expenditure, commitments and fund forecasting.
• Build strong relationships with RUH teams to encourage and support high‑quality, high‑impact grant applications.
• Work with the Development Team to deliver and monitor donor‑funded and restricted‑grant projects, ensuring accurate reporting for stewardship.
• Lead impact measurement and evaluation across all funded projects, producing clear and engaging reports for governance and donors.
• Monitor fund utilisation, project progress and risks, providing regular updates to senior leadership and the Charities Committee.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We are looking for an experienced Legacy and Tribute Manager who will be responsible for generating around £1.4 million annually through compassionate and professional management of Gifts in Wills and Tribute Giving. You will lead, shape and deliver RUHX’s Legacy & Tribute Programme—one of our most impactful income streams that enables supporters to honour exceptional care given at the RUH.

We’re looking for an experienced legacy fundraising professional with a strong track record in generating income through Gifts in Wills, creating inspiring marketing campaigns, and managing complex legacy administration with confidence and accuracy. You will bring proven expertise in handling sensitive donor relationships, working with solicitors and executors, and navigating legal processes with minimal guidance. 

Main duties of the job

We need someone highly skilled, emotionally resilient, and able to lead a busy programme while delivering outstanding stewardship rooted in compassion.

This is your chance to help create extra extraordinary healthcare for everyone—by giving supporters a meaningful way to express gratitude, honour loved ones and create a legacy that lasts.

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community.  You will have a varied role which involves managing a wide range of duties and tasks including. 

You will:

• Lead legacy marketing, stewardship and administration with confidence and integrity
• Support bereaved families and grateful patients with empathy and professionalism
• Build strong relationships with local solicitors, legal partners and clinical teams
• Manage a wide and varied caseload of legacies with accuracy and legal competency
• Deliver marketing and supporter engagement activity that inspires long-term giving
• Drive forward RUHX’s Grateful Patient Strategy through legacy and tribute pathways

This is a role where compassion meets strategy—where technical knowledge of legacy administration and marketing is combined with meaningful relationship-building.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Children’s Investment Fund Foundation (CIFF) is an independent philanthropic organisation, working with a range of partners to transform the lives of children and adolescents. CIFF’s portfolio focuses on child health and development, climate change, sexual and reproductive health and rights, girl capital and child protection. CIFF has been partnering with MSI since 2015 to boost sexual and reproductive health and rights globally.  The Challenge Fund Programme (2024-2028) is a $100m programme with global and bilateral investments from CIFF to advance sexual and reproductive health services and increase modern contraceptive prevalence in six countries across West and Central Africa.

MSI seeks a Global Programmes and Philanthropy (GPP) Adviser to support the implementation of the CIFF Challenge Fund Programme. Working in the Challenge Fund programme team and directly reporting to Head of Challenge Fund, the GPP Adviser will provide programme management and administrative support to the Head of and two Programme Managers across the Challenge Fund Programme to ensure timely and quality delivery of deliverables against donor reporting obligations  and close budget monitoring. In addition, this role will play a key role in the coordination of overarching internal ways of working, including the organisation of external donor engagement meetings and events. This is an exciting role that requires excellent financial and data analysis skills, strong communication skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail.

This role is part of the broader team supporting CIFF investments, headed by an Associate Director. The team oversees the technical design and execution of CIFF investments and is responsible for safeguarding and advancing MSI’s relationship with CIFF as a key contributor to achieving MSI’s mission. The team provides organizational leadership to ensure that MSI’s strategy, policy, systems, and capacities are responsive to donor priorities and investments and that CIFF programming advances the MSI2030 strategy.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Strong project management and organisational skills and the ability to multi-task, problem solve and prioritise to manage multiple and competing demands from internal and external stakeholders
• Be data-literate with an attention for details. Able to analyse and interpret datasets and spot trends.
• Excellent communication and multimedia skills, plus strong interpersonal skills
• Expertise in Microsoft Office Suite, particularly Excel and Powerpoint, as well as other applications (Adobe etc)
• Knowledge of existing and emerging online platforms and tools for meetings and workshop facilitation 
• A demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard
• Knowledge of reproductive health care and rights
• Fluent English and French.

To perform this role, you’ll need the following experience:

• Demonstrable experience in a grant management role, ideally in an international non-governmental organisation (INGO) or well acknowledged non-governmental organisation (NGO) (essential)
• Experience working with a range of internal and external stakeholders across organisations and across countries (essential)
• Experience of managing restricted foundations/government/institutional donor-funded projects (desirable), including project monitoring and reporting to the donor, proactive risk management and escalation (desirable)

Formal education/qualification

• Degree in related subject (e.g. social sciences, international development or related field) or equivalent on-the-job experience in a grant management role

For the full job description, please see our website.

Location: London, UK (minimum of 2 days per week in the office) or any country programme where MSI operates in.

Full-time: 35 hours a week, Monday to Friday.

Contract type: 12-month fixed term contract.

Salary: £32,400 - £42,750 per annum. The salary will be strictly banded within the local national context.

Salary band: BG 7

Closing date: 2nd April (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

The Senior Health Organiser will be primarily responsible for commissioning the delivery of health supporting activities and positioning our organisation to become a centre for innovation in health equity and community-led approaches to health creation.

The traditional healthcare system is set up to deal with sickness: making us better when we fall ill. But we know that health is created closer to home: in the security we feel in our housing, the strength of our relationships, the control that we feel over our environment, and the sense of purpose that drives us forward. At Pembroke House we’ve been building on these basic insights for the past 10 years.

Through our flagship Walworth Living Room project (see below) we aim to develop a space for a community facing rapid gentrification and growing inequality to gather, heal and build new visions of health: one rooted in our collective power and agency.

The aim of this work isn’t for Pembroke House to be commissioned by the state, but for us to support a flourishing community that traditional healthcare systems can respond and adapt to.

We’ve done a lot – from partnering with the South London and Maudsley NHS mental health trust on community-connections, to opening the Walworth Living Room with support from Impact on Urban Health, and resident-led research through our recent Social Model of Health work.

Today, the Walworth Living Room is home to a range of programmes that build community health through ranging from collaging, to fitness classes to shared meals. And it’s embedded in our wider-organising for a just neighbourhood – with a particular focus on food and housing.

We’re now looking for an inspiring individual to take this work to the next level, working with partners in and around Walworth to build and curate a programme that positions the Walworth Living Room as a pioneering centre for community-led health.

If this sounds like you, then we want to hear from you!

What is the Walworth Living Room?

The Walworth Living Room (WLR) is a space where people can hang out, enjoy various activities, build relationships with each other, eat, learn, share and create. Located in the All Saints Hall building on Surrey Square, it is a place where people can work together to develop models of collective support and of collective control over community resources. Staff and visitors work collaboratively to make decisions about how the space is run. 

The Walworth Living Room offers a free social space, activities, resources and workshops that support people to:

• Spend time with their friends, family and neighbours

• Meet new people and build new relationships with people of different backgrounds and experience

• Understand the value of social connections for individuals and society and the root causes of social isolation

• Share and practise the skills needed to sustain healthy community in a diverse neighbourhood

• Imagine a more just and beautiful neighbourhood

• Build collective power that enables us to take action or create projects for the benefit of the neighbourhood

Who we’re looking for:

You will be passionate about a vision of health that starts with community and addresses the systemic barriers to health.

You will be a natural organiser, with the ability to build wide-ranging relationships and alliances with community groups and organisations who are working on programmes that build community health. Ideally, you will already have relationships with these types of organisations in and around Walworth. 

You will be a well-organised person who has experience with all stages of event and activity delivery, from planning, to logistics, to delivery, to evaluation and monitoring, and can ensure activities are delivered well from start to finish. You will have the ability to manage multiple streams of work simultaneously, keeping projects with different deadlines on track.

You will have experience working in low-income/working class communities and communities of colour. You’ll be someone who does not approach this work from a “saviour” viewpoint, but someone who respects the experience and expertise in the community, and who is keen to work alongside community members and the staff team to plan work that reflects the interests of the people who use the WLR. You will care as much about the process of planning and as you do about the events themselves. 

You will also understand the structure of the NHS locally and will be a credible and challenging voice in the ‘traditional’ health system, able to translate the work of the WLR and the interests of the NHS.

Job Information Event -  Thursday 2 April 11am-12:30pm. Signup required (see website)

Application Deadline: 9am Monday 13 April 2026

In person interviews: 20/21 April 2026

Hours of Work: Full time 35 hrs per week

Salary: £38,353 - £40,381

Annual Holiday Leave: 28 days paid annual leave per annum (pro rata), plus the standard Bank and Public Holidays and three discretionary days between Christmas and New Year.

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK.

It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.

We are now looking to appoint to the role of Public Affairs Manager who, supporting the Head of External Affairs, will help to deliver the Associations External Affairs strategy, influencing through strong relationships with key external stakeholders.

The successful candidate will have experience of developing successful strategies to influence legislation or government policy, be politically astute and have a proven ability to tailor their briefings etc to influence different audiences.

They will have a knowledge of the UK political system and the mechanisms and tactics that can be used to secure change, have excellent organisational and prioritisation skills and be an enthusiastic and pro-active self-starter, with a flexible in approach that can adapt to changing circumstances.

The Association has offices in central London, but is currently operating a hybrid working model so welcomes candidates from across the UK, though attendance at ‘in person’ ADPH team meetings will be expected. Further details can be requested ahead of your application by contacting the Association

Your application must be accompanied by a covering letter that outlining why you would be suitable for the role, and the successful candidate will be required to provide evidence that they are entitled to work on a permanent basis in the UK.

Please note we will be interviewing throughout the term of the recruitment process and so reserve the right to close this opportunity ahead of its stated closing date should a suitable candidate be selected. 

Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.

Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.

Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.

The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.

Responsibilities (abridged - see attached job description)

Programme Leadership & Strategy in Practice

• Lead implementation of OSH’s 2025–2028 programme strategy.

• Oversee the design, quality and coherence of residentials, leadership training and hubs.

• Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.

• Attend and lead approximately five residential programmes per year.

• Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.

• Ensure programme data is accurately recorded and used to improve delivery.

Team Leadership

• Line manage the Communities Manager and Leadership & Volunteering Manager.

• Provide structured supervision, clear objectives and professional development support.

• Ensure strong coordination between hubs, residentials and leadership pathways.

• Build a culture of accountability, reflection and continuous improvement.

Safeguarding & Welfare

• Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.

• Ensure safeguarding practice is robust, consistent and embedded across all activities.

• Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.

Partnerships, Budget & Oversight

• Maintain referral partnerships and represent OSH externally where appropriate.

• Hold programme budgets within agreed limits and ensure financial discipline.

• Embed monitoring, evaluation and reflective practice across the programme team.

Experience & Competencies (abridged - see attached job description)

Essential

• At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.

• Experience designing and delivering leadership development or informal education programmes.

• Strong facilitation and training skills.

• Demonstrable experience managing staff and developing teams.

• Strong understanding of safeguarding practice and willingness to act as Deputy DSL.

• Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.

• Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.

• Strong organisational skills and commitment to inclusive, youth-led practice.

Desirable

• Level 3 Safeguarding training.

• Experience managing programme budgets.

• Experience contributing to organisational strategy or scaling programme models.

• Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.

• Lived experience of migration or displacement.

About Symphony Collective

Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.

What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.

The Role

We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.

This is a senior, hands-on leadership role for an operational and delivery partner who will:

• Develop and implement our cross-pillar delivery strategy
• Embed strong operational systems across all programmes
• Oversee delivery staff, freelancers and contractors
• Ensure safeguarding, compliance and quality assurance standards are consistently met
• Translate vision into structured, scalable execution

While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.

This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.

Key Responsibilities

Programme Strategy & Delivery

• Develop and implement Symphony’s cross-pillar programme strategy
• Oversee delivery across Arts, Academics and Advocacy
• Translate organisational vision into clear plans, timelines and execution
• Ensure quality assurance metrics and impact frameworks are embedded

Operations & Systems

• Design and implement operational systems and workflows across programmes
• Improve internal coordination, reporting and accountability
• Embed automation, tools and processes that support scale and efficiency
• Oversee safeguarding protocols and compliance processes

People Leadership

• Line manage programme leads, freelancers and volunteers
• Build an inclusive, high-performing delivery culture
• Support recruitment, onboarding and performance development

Governance & Risk

• Maintain operational integrity and risk awareness
• Ensure safeguarding standards are embedded across all delivery
• Support trustee reporting in relation to programme performance and compliance

Symphony Studios

• Oversee the day-to-day programme delivery within Symphony Studios
• Ensure the space functions effectively as a hub for education, creativity and community life
• Align studio operations with wider programme growth

Programme Areas

Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events

Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes

Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)

About You

You may come from the charity, social enterprise, education, arts or community sector and will bring:

• Senior programme or operational leadership experience
• Strong organisational and people management capability
• Experience building systems and structures in growing organisations
• A collaborative, values-driven leadership style
• Deep alignment with Symphony Collective’s mission and communities

Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.

Role purpose
Providing independent Health complaint advocacy for a statutory rights based service under the Health and Social Care Act 2014, empowering qualifying individuals to raise concerns, speak up, and participate in decisions about their care and treatment. The post focuses on ensuring individuals have dignity and respect, clarifying options to challenge decisions, and supporting involvement, independence, and wellbeing. It is also about helping in providing accessible information, facilitating advocacy escalation if necessary, in writing to the parliamentary and Health service ombudsman, whilst  monitoring outcomes of individuals to improve experiences towards suitable resolutions.

This role will include listening and providing information and representing people’s views. You may be asked to support people by attending Best Interests Meetings, Review Meetings, Safeguarding meetings, Hospital PALS Manager’s Meetings, Community Mental Health meetings, Social Care Practitioners meeting, Mental Health Review Tribunals, Ward Round Meetings and Care Plan Approach meetings focussing on solutions to any NHS complaint

We must provide advocacy to Ealing residents over 18. You will ensure that people have their voice heard, views and rights understood and feel more in control of decisions affecting them.

Key Responsibilities

- Provide people with information about their rights

- Help people understand the information given to them and the options available

- Empower individuals to challenge and raise concerns themselves about their care and treatment.

- When required liaise with key health care professionals, parliamentary and health ombudsman on behalf of individuals when required

- Represent key meetings when required

- Delivering IHCA Advocacy Awareness campaigns and other workshops in person and online when required.

- Understanding Safeguarding and GDPR compliance.

- Administrative duties include the completion of case notes, quarterly reports, managing the inbox, triaging referrals to ensure they meet the eligibility requirements, and onboarding clients onto the database.

- Action planning with the client, identifying goals and empowering them to create this document and own it collaboratively

- Work in line with the Advocacy Charter

- Following our non-instructed advocacy policy to ensure those who have communication issues, still get effective representation.

- Also, an understanding of IMCA.

Person Specification

Essential:

• At least 2 years’ experience/knowledge of providing Independent Health Complaint Advocacy towards the NHS
• Excellent listening skills
• Strong communication and case planning skills
• Completed Kate Mercer Advocacy Training (formal external qualification) or equivalent.
• The ability to build good relationships
• Commitment to equitable access and digital proficiency.
• Ability to work to deadlines and work independently
• Flexibility, reliability, and confidence when speaking with a range of people
• Experience and good working knowledge in Microsoft Office products
• Excellent report writing skills
• Knowledge and experience of supporting people with learning and communication difficulties
• An awareness of diversity and ability to research complex and sensitive issues independently and quickly

Desirable:

· Lived experience of mental health

· Driving license

· Other Languages

Post is subject to a DBS check.

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified people from all backgrounds.

About The Maya Centre

The Maya Centre is a specialist women‑only organisation providing culturally responsive counselling and mental health support for women in North London. With over forty years’ experience responding to the impact of trauma and inequality, we’re now deepening our commitment to lived experience leadership—ensuring that women’s voices drive the design of services, partnerships and systems.

About the Role

We are looking for an inspiring and grounded Co‑Production and Lived Experience Lead to help shape the future direction of our work. This two‑year pilot programme will embed co‑production and lived experience leadership across our services and partnerships, generating vital learning to influence mental health and VAWG practice.

Working closely with the CEO, you’ll lead co‑design processes, build networks of Experts by Experience, and develop collaborative approaches that strengthen women’s influence in shaping local and sector systems. The post offers a rare opportunity to combine hands‑on facilitation and partnership work with strategic development—laying the groundwork for a longer‑term systemic change initiative to evolve beyond the pilot phase.

If you’re passionate about co‑production, participation and social change—and want to grow into a future leadership role shaping practice and policy across the sector—this role offers an exciting platform for professional and strategic development.

We Offer

• 30 days annual leave + bank holidays (pro rata).
• Access to an Employee Support Programme.
• 3% employer pension contribution.

Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided

For full details of Key Responsblties and Person Specifications, please download the Job Pack below and read it carefuly before submitting your CV and Personal Statement. 

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

Practice Tutor

Ready to make a difference as a Practice Tutor?

If so, we’d love to hear from you!

Anna Freud is seeking a Practice Tutor – Postgraduate Diploma Educational Mental Health Practitioner (EMHP) to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

In this role, you would join a collaborative team working on a specialist postgraduate programme with UCL, with opportunities to build your skills in teaching, facilitation and trainee support through work across Anna Freud, Postgraduate Studies and UCL.

What you’ll do

This role supports the delivery of the EMHP postgraduate programme, with a focus on teaching, facilitating practice tutor groups, supporting trainees and helping maintain a high-quality learning experience.

• In this role you will facilitate Practice Tutor Groups and skills-based sessions to support trainee development.
• Contribute to teaching and deliver sessions in liaison with module leads and admin colleagues.
• Mark assignments across modules in line with UCL requirements and agreed deadlines.
• As the Practice Tutor, you will provide personal tutoring and respond to trainee queries and concerns during the programme.
• Take part in programme meetings, training and development, and wider quality and safeguarding responsibilities.

What you’ll bring

We are looking for a qualified and experienced professional with a background in child mental health or related children’s services, who can support postgraduate trainees through teaching, skills development and tutoring, and who brings a strong commitment to inclusive practice, safeguarding and high-quality learning.

• A recognised qualification in a core mental health profession, or a qualification in working with children supported by additional child mental health training or experience.
• You will have knowledge and experience of delivering CBT or CBT-informed interventions for children, young people and families in a CAMHS and/or educational setting.
• Experience of facilitating small group learning, teaching or training adults in an inclusive way.
• As the ideal candidate, you will have experience of supervision, reflective practice or supporting staff, colleagues or students on a university course.
• You will be a strong communication, organisation and teamwork skills, with knowledge of safeguarding and a proactive, flexible approach to managing priorities.

Key details

Hours: Part-time, 7 hours per week. Candidates will need to be available to work on Wednesdays from 09:00 to 17:00, with occasional flexibility to work at other times as required.

Salary: £45,427 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working), the delivery of teaching and Practice Tutor Groups facilitation by the post-holder is almost all face-to-face. For face-to-face work, the post-holders will be required to attend in person at our London office (4-8 Rodney Street, London N1 9JH).

Contract type: 12-month Fixed Term Contract

Next steps

Closing date for applications: midday (12pm), Thursday, 02 April 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Wednesday, 08 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in week commencing 13 April 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Role: Senior Delivery Manager

Directorate:            Standards

Team:                      Workforce Development

Manager:                Director of Standards

Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)

Role purpose

The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.

Key tasks and responsibilities

The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.

Contract and project management

· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.

· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.

· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.

· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.

Operational management

· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.

· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).

· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.

Delivery management

· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.

· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.

· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.

· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.

· Produce specification requirements in line with procurement processes for outsourced activity.

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Experience of operational, project or programme management within education, skills or workforce development [E].

· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].

· Experience of event management or oversight of outsourced delivery [D].

Knowledge and skills:

· Strong programme and budget management skills [E].

· Ability to lead operational change initiatives and embed new systems and processes [E].

· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].

· Excellent risk management, problem‑solving and decision‑making skills [E].

· Ability to influence and motivate colleagues and partners, including those working remotely [E].

· Ability to build strong and effective relationships with internal and external stakeholders [E].

Personal qualities and attributes:

· Demonstrates professionalism, reliability and sound judgement [E].

· Organised and methodical, with a structured approach to planning and delivery [E].

· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].

· Able to identify practical solutions and improve ways of working [E].

· ideas Adapts positively to changing priorities and ways of working [E].

· Works collaboratively with colleagues and partners to achieve shared goals [E].

· Able to motivate and support others to deliver high quality work [E].

Special circumstances:

· Able to work occasionally outside normal hours where required [E].

· Able to travel within the United Kingdom, where required [E].

· Able to undertake occasional overnight stays where required [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £50,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.

Applications should be by email and must include:

· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

For the full information on how to apply, read the job pack attached to the advert. 

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.

· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.

Application deadline

The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.