Health project manager jobs in london

PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members.

With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives.

Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation.

Salary and Location

• Band 4, London Spine points 27-23
• Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• PCS Clapham

Successful candidates for the Member Response Team Manager will be able to demonstrate:

• Management of CRM systems, functions and applications
• Effective people management and development skills
• Ability to manage projects with successful time and budget management

The main duties of the Member Response Team Manager role include:

• Managing a team across three hybrid sites, to deliver excellent service to our members
• Managing the administration of the democratic processes
• Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service
• Preparing reports and analysis on service quality metrics

An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager.

The role of Member Response Team Manager offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Manager will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Wednesday 27 August 2025.

Interviews will be held in person: Thursday 18 September 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM MANAGER

Ref: 0925

Grade: Band 4, London

Salary

London Spine points 27-23

London Starting salary £51,759 p.a. rising to £58,877 p.a.

Location: PCS Clapham

Purpose of the job:

To manage the day to operation of the Member Response Team focusing on maintaining a strong relationship with members by addressing their needs and ensuring a positive experience.

Responsible to: Head of Member Response Team

Responsible for: Member Response Team Leaders

Contacts

External:

PCS Members, elected officials and potential members. Employers, TUC, Members of other trade unions and related bodies.

Internal:

PCS staff and managers across Regional and National Hubs and HQ Departments.

Main duties and responsibilities

1. Key areas

• Manage the merged team responsible for membership, data, subscriptions, and call handling, ensuring efficient daily staffing across three hybrid sites.
• Establish and maintain standards for call handling, member service and the online knowledge centre and admin case referrals with other support centre manager
• Develop and implement digital projects to enhance member services, regularly providing updates on progress and outcomes.
• Oversee member service processes, providing periodic reports on service quality metrics and improvement initiatives
• Assist in execute member retention and engagement strategies, presenting results and recommendations
• Regularly assess service prices and providers, propose cost-saving changes, and leverage new technologies and methods to reduce expenses while adhering to budget and policy constraints
• Oversee end-to-end project management, including planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.

2. People Management

• Manage work allocation and workflow, future planning and support for team and line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity issues in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Deputise for Line Manager when required

3. Systems and Budget Management

• Manage the development and effective use of office systems, ensuring staff are properly trained, consistently apply best practices, and follow standardised procedures across the organisation.
• Recommend and guide the design, implementation, and operation of new systems, ensuring alignment with broader PCS policies such as health and safety and data security.
• Establish statistical systems to generate and analyse reports, including membership, equality statistics, budget, job tracking, and case management.
• Build knowledge of the PCS membership database, its functions, and related applications, collaborating with the PCS Operations manager to address issues and implement improvements as needed.
• Participate and input information into PCS planning and budgeting processes
• Administration of democratic processes
• Manage delegated budgets in accordance with the Unions overall financial policies and procedures, regularly reviewing service prices and providers ensuring services are delivered within the agreed budgets making proposals for savings, and using changing technologies and methods to reduce costs, wherever possible

4. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance as required to team members

5. Communication

• Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies
• Draft complex communications including briefs and reports

6. Equality

• Committed to equality, with an understanding of the Equality Act 2010

7. General

• At all times, implement and promote the PCSs Equal Opportunities Policy
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willingness to work outside normal office hours and locations on occasion

Person Specification: MEMBER RESPONSE TEAM MANAGER

Ref: 0925

Date: August 2025

Location: London

ESSENTIAL FACTORS

EXPERIENCE & QUALIFICATIONS

• Minimum 3 years experience in people management including induction, work allocation, training, appraisal and conduct in a multi-site environment
• Managing and developing call handling and customer service systems and procedures
• Budget management

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training
• Commitment to staff development

KNOWLEDGE

• CRM systems (such as Salesforce), functions and application
• Understanding of Data Protection legislation
• Knowledge and understanding of trade unions, membership and retention Impact and use of Digital and IT

SKILLS

• Ability to build and co-ordinate teams and networks
• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Skilled in prioritising, time management, and project delivery
• Effective decision-making and problem-solving abilities
• Proficient in ICT and data analysis to support informed decisions

OTHER

• Commitment to the application of Equal Opportunities policies and practises within the workplace
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions
• Willingness to undertake travel associated with managing staff across three locations

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Data and Evaluation Manager you will:

Manage research and evaluation activities

• Evaluation project design

• Data collection

• Data analysis 

Collaborate on building and applying evidence 

• Embed learning - Work closely with colleagues to interpret and understand evaluation findings to inform programme development, fundraising bids, practice reports and policy work. 

• Sector awareness - keep up to date with developments in education, inclusion, attendance and exclusions, as well as research and evaluation methods relevant to our work

• Internal collaboration - support teams with ad hoc data queries, whether related to our own programmes or data from external sources, such as schools, 

Communicating insights

• Insight reporting

• Knowledge sharing 

• External representation

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:

• Track record of using research and evaluation methods

• Confidence analysing and presenting data clearly 

• project management skills

• Ability to report and communicate findings 

• Knowledge of the ethical and legal aspects of social research 

• Proven ability to work independently and take initiative

• Strong interpersonal and communication skills

• Strong time management skills

• Passion for The Difference's mission 

You are more likely to be successful in your application if you have either/both:

• Familiarity with the education sector and/or school data systems, example MIS

• Ability to conduct desk research and literature reviews

• Lived experience or insight into the school experiences of marginalised young people

About the role 

The Marketing and Communications Manager is a brand-new role to the organisation.  This provides a great opportunity for the successful candidate to make the role their own as they support the organisation to reach and work with more centres in the formal and informal education landscapes. 

The role is ideal for someone looking to utilise the breadth of their marketing experience and build upon their team leadership competencies. They will be responsible for combining creativity with strategic thinking to develop and deliver campaigns and plans that create impact for both the organisation and the young people we support. 

Previous experience of developing and executing multi-channel marketing campaigns with real-world impact is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working. 

This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to work with our centres and young people to develop and convey powerful stories. 

Working knowledge of digital marketing tools, alongside the ability to produce high quality, engaging content is essential for the role. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department. 

The Marketing and Communications Manager role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.

 Role purpose: 

• To develop and implement comprehensive content and marketing plans that proactively contribute to the organisation’s objectives. 

• To plan, execute and optimise marketing campaigns that support the realisation of the organisation’s new business and retention targets. 

• To create, coordinate and manage the distribution of content that supports the organisation’s reach, credibility and engagement. 

 Main duties and responsibilities 

• Planning: Develop and implement comprehensive content and marketing plans across various channels, including digital and traditional marketing. Support with the integration of these to wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans. 

• Campaign management: Oversee the planning, execution, and optimisation of marketing campaigns, ensuring alignment with overall business goals. 

• Content creation: Manage the creation and distribution of engaging marketing content, including website copy, blog posts, social media content, and marketing collateral. 

  Ensure all content is consistent with our brand voice, style and tone, and adheres to the organisation’s house style writing guide. 

• Market research: Conduct regular market research and analysis to identify trends, customer insights, and competitor activities. 

• Performance analysis: Track, analyse, and report on the performance of marketing campaigns, using data to identify areas for improvement and optimisation. 

• Budget coordination: Work with the Head of MarComms to support the management and monitoring of the marketing budget, ensuring efficient allocation of resources, providing analysis of return on investment (ROI) for marketing activities. 

• Team leadership: Supervise and mentor two marketing team members, fostering a collaborative and high-performing environment. Drive the development of internal processes to increase efficiency, transparency and communication in the team. 

• Relationship management: Build and maintain relationships with external vendors, agencies, and key stakeholders. 

 Skills, experience and knowledge 

 Required/essential: 

• Strategic thinking: Ability to develop and implement effective marketing plans and activities. (E) 

• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions. Strong working knowledge of Google Analytics. (E) 

• Communication Skills: Excellent written and verbal communication skills for internal and external communication. (E) 

• Project management: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E) 

• Digital marketing expertise: Strong understanding of digital marketing channels, including SEO, social media, email marketing, and paid advertising, including PPC. (E) 

• Creative thinking: Ability to develop innovative and engaging marketing campaigns. (E) 

• Team leadership experience: Proven track record of motivating, managing, at least one direct line report in a marketing role. (E) 

• Budget management: Ability to manage and track marketing budgets effectively. (E) 

Desired: 

• CRM expertise: Understanding and working knowledge of integrating of CRM system to marketing and communications activities. (D) 

• Working knowledge of Canva and/or other digital creative tools. (D) 

Do you have a track record of producing top quality research and policy analysis? Do you have a detailed understanding of health policy and its political context? Are you motivated to help shape future work and play a key role leading research that will have significant impact at both a local and national level?

The Nuffield Trust is looking for someone capable of leading projects across a range of topics within health and care; someone who will be an energetic, inspiring presence in the team. You will have strong critical appraisal skills, with excellent written and verbal communication skills. You will have the ability to analyse policy documents, grey literature and official reports related to specific policy areas.

In this role, you will be responsible for a mix of short- and long-term projects, including in-house research and policy analysis and reactive work. You will be expected to develop and lead research projects, including leading funding bids, and you will work with a range of stakeholders, including funders and academic partners. You will have strong quantitative skills, and you may have qualitative research experience too. Expertise in workforce research is desirable but not essential.

We’d really like to meet you if you have:

• Experience of designing and leading mixed methods research
• Advanced quantitative research skills and excellent analytical and critical appraisal skills
• Detailed knowledge and understanding of health policy in the UK
• Excellent and versatile writing skills, and the ability communicate effectively to a range of audiences
• A track record of leading research and analysis aimed at influencing policy.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

We want to help achieve a high-quality health and social care system that improves the health and care of people in the UK.

We set out to do this by:

• Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
• Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
• Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy (minimum 40-50% in-office working) and flexible start/finish times around core hours of 10am to 3pm.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To apply for the role, please download a copy of the Candidate Brief and follow the instructions on pages 10/11.

When preparing your answers to the application questions, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own critical thinking. It is your unique insights and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Final points

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Strictly no agencies.

Salary: £50,999 pro rata, per annum. Plus excellent benefits. 

Contract: 12-month fixed term contract, family leave cover.

Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week, in line with our hybrid working model,

Our Foundation

We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.It doesn't have to be like this. Our mission is to help build a healthier UK by:

1.Improving people's health and reducing inequalities

2.Supporting radical innovation and improvement in health and care services

3.Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About the role

As a policy fellow, you will be a key member of our dynamic policy team, contributing to a wide range of projects that influence the national health and care policy in England. Your primary Focus will be on NHS reform, exploring how the organisation of the NHS, regulation, payment systems, and other policy leaders can drive change, improve services, and reduce inequalities in health. Projects include the development of integrated care systems and tracking broader systems change in the NHS.

You’ll also contribute to our broader programme of work including responsive analysis of new NHS initiatives and performance statistics contributing to projects related to longer term policy challenges such as reforming social care preventing ill-health and boosting primary and community care.

• Lead and contribute to high impact research analysis to influence policy

• Conduct robust research using a range of qualitative methods and collaborate with analysts using quantitative methods

• Engage your stakeholders across the NHS academia and policy communities

•  Draft compelling outputs for diverse audiences’ blogs briefings reports and support the communication of our work through meetings events and the media

We are seeking a versatile an energetic person with strong research and analytical skills with experience in synthesising evidence conducting interviews and analysing policy documents

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1200 words in total to answer the following application questions:

1. In addition to the policy fellow - NHS reform opportunity - we are also recruiting for  Policy fellow - Strategy would you like to be considered for both roles? 

2. What motivates you to work at the Health Foundation, and specifically within the Policy Team? 

3. Describe a recent project or piece of work where you conducted policy analysis or research to influence policy. What was your approach, what methods did you use and what impact did your work have? 

4. Describe your experience of working in a multi-disciplinary project team, with people from different professional backgrounds (e.g., analysis, researchers, communications, partners etc.) how did this collaboration achieve a greater impact? 

5. Describe your experience of communicating the findings from policy analysis/ research to non-expert audiences from a range of backgrounds, how did you approach this and what did you learn about what works, 

Our Commitment to inclusion and diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.   We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from Black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.

Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: August 20, 2025, at 23:00

Interview date: From September 2, 2025

UK (Belfast, Cardiff, Edinburgh, London or Manchester) – Hybrid or Remote

Closing date 26 August 2025

Ref 7101

We have an exciting opportunity for a highly skilled, experienced and impactful individual to join us as a Senior Learning Manager.

Please note: This is not a traditional L&D or teaching role — we're looking for a strategic leader to drive continuous improvement and foster a culture of internal learning across teams.

In this role, you'll apply your extensive experience of leading and designing continuous improvement, service design and other formal methodologies to drive an ongoing cycle of learning, improvement and problem-solving. Drawing on Human Learning Systems principles to shape your approach, you'll unlock a wide range of knowledge and expertise to help drive impact through our strategies, ultimately leading to positive change for families in each of our Nations. In doing so, you'll also help to develop our collective approach to change across the UK.

You'll build the capacity of others to do the same, working across a highly complex context and diverse set of teams, places and cultures. How you do this is critically important. You'll adopt a user-centered approach through all your work, generating buy-in and commitment towards the value and impact of Learning as a strategy for change. You'll lead, but with a light hand, enabling your colleagues, our teams and the department to achieve our goals, at times through: listening, connecting, facilitating, developing, coaching, supporting, nudging and inspiring.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

In this role you will:

• Lead the design and delivery of learning and improvement projects across teams, functions, and external partners.
• Support country teams to embed continuous learning and improvement in their change strategies.
• Manage multi-disciplinary project teams with clear plans, timelines, and accountability for outcomes.
• Facilitate decision-making on learning and improvement priorities, ensuring diverse perspectives are heard and balanced.
• Apply service design, systems thinking, or continuous improvement methods to help teams analyse challenges and co-create solutions.
• Ensure learning is captured, shared, and embedded in key frameworks and strategies.

To be successful, it is important that you have:

• Proven experience leading or supporting learning, improvement, or problem-solving initiatives across teams.
• Skilled at navigating complex organisations and working with senior stakeholders to overcome challenges.
• Strong collaborator with excellent listening skills and the ability to guide group decision-making with buy-in.
• Solid understanding of continuous improvement, service design, or systems thinking approaches.
• Well-connected in relevant UKI Framework themes or in the wider learning/improvement community.
• Willingness to travel across the UK and Ireland (approx. 4–6 times per year with notice).

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Midnight Tuesday 26th August

Interviews are expected to be 8th - 10th September

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications

About the role:

At Single Homeless Project (SHP), we believe that everyone deserves a safe place to call home and the opportunity to lead a meaningful life. If you're someone who brings energy, resilience and a genuine commitment to making change happen, then this role offers a chance to turn those qualities into lasting impact. As part of our Complex Needs Accommodation Services in Islington you’ll be part of a team dedicated to supporting individuals who face significant challenges and who are ready to take their next steps toward stability and independence.

Working alongside the Regional Services Manager and Team Manager, you'll take on a specialist role focused on clients with complex support needs linked to high-risk offending behaviour (MAPPA Level 2 & 3), mental and physical health issues, and substance use. You’ll build trusted relationships, support clients to reduce their risk of reoffending, and help them access the services they need, from mental health and medical care to pathways out of homelessness. Your work will not only promote social inclusion and greater independence for each individual, but also directly contribute to creating safer, stronger communities.

Joining SHP means becoming part of one of London’s most progressive homelessness prevention charities - a place where your ideas, growth and career development are actively supported. You'll be surrounded by people who care deeply about what they do, and who know that by working together, we can change lives.

The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 1.30pm.)

About you:

• Previous experience of working with offenders and/or people with complex support needs.
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 24th August at midnight

Interview date: Wednesday 10th and Friday 12th August at SHP service in Islington 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

About the Role

We are looking for a Cleaner to join our Team.

Our 627 sqm facilities host over 40 members and staff each day, providing a vibrant space for support services, creative projects, and events. As our Cleaner, you will be responsible for the cleaning and general upkeep of the centre and offices of Headway East London. You will play a vital role in maintaining a welcoming, clean, and safe environment for our community. Your work will ensure that our centre is not only a functional space but a place where people feel valued and cared for.

Principal Duties and Responsibilities

• Working with an agency cleaner to perform cleaning duties as per the cleaning schedule, to ensure satisfactory levels of cleanliness throughout the building.

• Contribute towards retaining our 5 Star rating kitchen standards by supporting the kitchen team with post lunch cleaning.

• Work flexibly to support with ad hoc cleaning around out of hours events.

• Update the admin team when supplies of consumables are running low, ensuring that basic supplies are always available.

• Update the Admin and Premises Manager with any observation of health and safety risks and concerns.

• Assist the Admin and Premises Manager to improve and maintain our health and safety standards.

• Secure the building at the end of the day.

Key Relationships - Internal and External

Internal: Centre based staff, Caretaker, Managers, Members

External: Agency cleaners

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes. 

About the role

• To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
• To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
• Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
• Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
• To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

We are seeking an experienced and dynamic (Senior) Research Officer. This exciting role involves undertaking research on gambling related financial harms and engaging with stakeholders in financial services firms to practically apply our research to their work. The successful candidate will demonstrate excellent critical thinking, research and policy development skills, with the ability to digest complex information quickly and appraise firms work against regulatory requirements, best practice examples and policy recommendations.

The successful candidate will primarily work as part of the Gambling Harms Action Lab team where we’re bringing together seven representatives from financial services firms to explore ways to reduce gambling related financial harms. The (Senior) Research Officer will be an integral part of the team working to tackle gambling related financial harms through delivering timely and insightful research and consultancy support. 

We are looking for an exceptional team member who is driven to create meaningful change and is passionate about tackling gambling related financial harms. The successful candidate should have a genuine commitment to our organisation's mission, as well as to the principles of equality, diversity and inclusion. 

Finally, we’re looking for an individual who can work independently and as part of a team, with strong organisational skills, who can manage their own time, meet deadlines reliably, plan work effectively and drive work forward.

Key tasks in the role will include: 

• Developing and maintaining a strong understanding of key developments in gambling and financial services sectors, including regulatory guidance and best practice.

• Developing and strengthening relationships within financial services firms by delivering support to practically apply existing and new research to financial services work with customers with experience of mental health problems and or gambling harms. 

• Collaborating, brainstorming and analysing to identify potential policy solutions to address gambling related financial harms. 

• Collating insights from our Research Community of people with lived experience of mental health problems, and sharing these learnings through insight reports and briefings with financial services and other stakeholders.

• Supporting the Head of the Gambling Harms Action Lab with monitoring and measuring the impact of our work, engaging with key stakeholders, and suggesting innovative new ways to increase our impact. 

• Supporting other teams within the organisation to deliver our programme of research and consultancy work

Role: Senior Partnerships Manager - Corporate

Location: Flexible working with a mixture of remote working and office based at Solar

House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ or home-based for the right candidate

Hours: 37.5 hours per week (part time hours will also be considered) 

Salary: £41,500 - £47,949 per annum depending on experience 

Closing date: Tuesday 26 August - 9am

Interviews to be held on an as and when basis and we encourage early applications to avoid disappointment 

There is a school attendance crisis with 1 in 5 children missing more than 10% of their schooling each year. This figure has doubled since the pandemic. They are missing weeks, months, even years of their education, severely affecting their future life chances.

School-Home Support looks beyond the classroom to tackle the underlying causes of school absence and get children back to school, ready to learn. Whatever it takes. 

We require increased funding to help tackle this national crisis and are recruiting to this senior fundraising role to help fund our new strategy. This is a fantastic chance to join our passionate, committed team and make your mark on one of the education challenges of a generation.

You

You will be a passionate communicator with a proven track record of inspiring organisations to support the charities you have represented. You will be confident in approaching and speaking with individuals at all levels in a business, understanding motivations and providing opportunities for them to deliver real impact to the families we support. You will be an inspirational team leader and relish the opportunity of working collaboratively to deliver against targets.

You’ll have previous experience of:

• Achieving income targets

• Successfully identifying and developing new funder relationships

• Motivating, inspiring and leading a team

We will aim to conduct interviews in person as far as possible. We may need to hold second

interviews, and you will be informed of this following the initial interview.

We are committed to maximising staff wellbeing and creating an inclusive, safe

environment where everyone feels comfortable bringing their authentic selves to work.

To find out more about our current initiatives and offerings, please view our EDI &

Wellbeing initiatives document.

As an employer we offer:

● Generous annual leave entitlement

● Comprehensive employee wellbeing programme

● Employee assistance programme

● Life assurance

● Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the

community.

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the

welfare of children and is committed to ensuring that our safeguarding practice reflects

statutory responsibilities, government guidance and complies with best practice. Our

safeguarding policy recognises that the welfare and interests of children are paramount in all

circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Project Manager 

England South

£32,145 per annum (pro rata for part time hours)

Ref: 29REC 

Full Time 37.5 hours per week – happy to talk flexible working

Base: London / Southeast hybrid working

About the role

This is an exciting opportunity to join Sustrans as part of our Active Journeys South and East team covering projects across London and South East, where you will help shape healthier, happier communities through walking, wheeling, and cycling. 

As Project Manager, you will play a pivotal role in the design, delivery, and oversight of behaviour change and engagement projects, as well as leading and supporting the delivery team. You’ll be at the heart of creating positive change, ensuring projects are cost-efficient, timely, and impactful. 

You will be involved with exciting projects such as Wheels4Me London and Moveability (East Sussex) funded by the Motability Foundation. Exploring how cities can improve accessibility by involving disabled people in decision-making, with the goal of creating more inclusive and equitable transportation systems. 

This role will require travel and work at various locations across London and the Southeast area as necessary to undertake projects on behalf of Sustrans. 

About you

You will bring a solid understanding of active travel and the barriers faced by communities experiencing inequalities, alongside knowledge or practical experience in behaviour change concepts and approaches. 

You will have demonstrable experience in: 

• Managing complex projects involving multiple stakeholders, particularly those with a strong emphasis on community engagement.
• Facilitating workshops and delivering presentations to diverse audiences, both in person and online.
• Communicating effectively across a range of formats and with varied audiences. 

You are a skilled problem solver with excellent organisational abilities, capable of managing and prioritising work across multiple projects to meet deadlines and targets. 

With the leadership responsibilities of this role, you will be confident in your ability to: 

• Lead and mentor colleagues, providing guidance and support both in-person and remotely.
• Foster a collaborative, inclusive team environment focused on shared success and continuous improvement. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 12 August 2025.
• Interviews will take place in via MS Teams between the 2nd and 4th September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

As the London Sexual Health Services Manager, you will lead METRO’s London-based Sexual & Reproductive Health services, overseeing a range of programmes including sexual health, outreach, and youth engagement. 

This role will manage and oversee the daily operations of the Sexual Health Office (SHO), including staffing, results management, and phone helpline services. The successful applicant will lead and develop a team of staff, providing supervision, training, and performance management.

This role is also responsible for overseeing the implementation and evaluation of sexual health programmes, including the National Chlamydia Screening Programme (NCSP) and C-card (condom) schemes. The post-holder will work closely with other colleagues in our communications team to facilitate this.

This role is responsible for supporting engagement and reach targets across the National Chlamydia Screening Programme (NCSP) and C-Card scheme, delivered across multiple London boroughs. To achieve this, the London Sexual Health Services Manager will manage a small team of lead and frontline staff. The role will include regular liaison with professional stakeholders, including commissioners, and may involve occasional direct delivery of outreach activities.

In addition, this role will lead the Young Greenwich (YG) sexual health team within the Royal Borough of Greenwich (RBG), overseeing a range of activities including outreach, youth hub engagement, one-to-one support, and training. The successful applicant will also have oversight of the Sexual Health Office (SHO) and the South West London (SWL) programme. Collaboration will be essential, as this role will work closely with other METRO managers involved in Young Greenwich delivery, as well as with our delivery partners at Oxleas NHS Foundation Trust and Charlton Athletic Community Trust.

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th August 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.