Help For Carers Jobs

Situated in the Programmes, Policy & Impact Directorate, and reporting into the Head of UK Programmes, the Programme Lead, Carer Poverty Alleviation is a new role linked to the development of a new major programme operating in England, Scotland, and Wales. The Carer Poverty Alleviation Programme is a new Carers Trust programme under our strategic goal that no carer is pushed into poverty or is financially disadvantaged by their caring role.

The Programme Lead role is the fulcrum for this new partnership programme, will be comfortable to lead within and outside of the organisation and in developing a new team to drive the programme to success. This role will excite you if you are an established programmes specialist who is energised by achieving social impact via meaningful delivery partnerships, which in this case are local carer organisations (Carers Trust Network Partners).

Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.

Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.

Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.

Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first. 

About the role

We are looking for an experienced and committed Business Development Manager to join our growing charity. Responsible for winning new business and retaining existing contracts to achieve financial and growth targets, this is a pivotal role at Kinship. If you are self-motivated, have experience of producing high quality, successful bids, can think strategically, and love to work collaboratively across teams, we want to hear from you.

Key responsibilities include:

• Lead on all commissioning activity at Kinship directly with commissioners and through tendering activity.

• Lead and support the creation of high-quality bids including writing technical questions and method statements.

• Develop and maintain a thorough knowledge and understanding of Kinship, the external environment, and kinship carers and integrate this knowledge into business development activity and bid production.

Essential requirements include:

• Experience of successful bid production and bid management – from identification of opportunity through to submission. Track record in successful tendering for retention of contracts and new business.

• Excellent communication skills – both written and verbal. Able to articulate and translate complex ideas and service delivery models into compelling, structured, and high-quality written propositions.

• Ability to analyse large volumes of information to develop clear and compelling bids and proposals.

Key dates:

• Application deadline: 5pm on Thursday 30 May

• Interview date: Thursday 13 June (in-person, London)

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.

The Mulberry Centre’s vision is to be known and respected by everyone living or working within reach of our services who may become affected by cancer.All the services at The Mulberry Centre are geared towards supporting the physical and emotional needs of someone following a cancer diagnosis or at end of life, including their carers, families and friends who also might have to stop working to look after them. It can be difficult to know where to start and what you are entitled to, but we are here to help them every step of the way. To assist us in this endeavour, we are looking for an experienced full-time Welfare and Benefits Information Lead.  You will assist clients in claiming welfare benefits, grants, and any financial aid that may be available to them. This includes informing them of any financial help available, supporting them with applications and following up on claim as necessary.  Where anyone has been given an end of life diagnosis you will be required to start the application on their behalf. In addition, you will also conduct financial wellbeing assessments in the community and schedule one-on-one application completion consultations with individuals who request your assistance.

This vital role will suit an enthusiastic and dynamic person who has excellent communication skills, being able to deal with complex matters effectively both verbally and in writing.  You will need to understand the issues involved in interviewing people within a time defined period. The ideal applicant will have emotional resilience to deal with people who have experienced cancer or bereavement. An empathetic and compassionate approach is important.  The Welfare Benefits Information Lead will be at the forefront of our client-based services and need to be self-motivated and have a positive and flexible attitude.

Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.

We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team. 

At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.

Job Purpose:

To act as a specialist information resource for the management of people with cancer, their carers, and families.

To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.

To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.

Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC,  including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.

Main Duties and Responsibilities

Information/Service Provision

To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:

1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).

2. Provide support, access to therapies and signposting to other local services and support services.

3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.

4. Facilitate and support nurse/therapy led groups

5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.

6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.

7. Work closely with the Cancer Information Specialist Nurse (Outreach).

8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.

9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.

10.  To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.

11.  Support and participate in service review and ongoing development of nurse/therapy led services.

12.  Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.

13.  To provide information by telephone and respond to written requests for information.

Managerial and Leadership responsibilities

1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.

2. Responsibly manage resources utilised within the role.

3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.

4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.

5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.

6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.

Training and Education

1. Support a positive learning environment for all staff – including volunteers.

2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.

3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.

4. Take responsibility for own learning and development needs.

5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.

6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.

7. Attend management meetings, Trustees meeting and events as appropriate.

8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.

Research, Audit & Quality

1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.

2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).

Personal Development

1. To maintain own expert level of competence.

2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.

3. To actively participate in the CLCC appraisal process.

4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.

Communication

1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.

2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to identify and support unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Information and Support

All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.

The Carers Support Officers specifically: -

1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:

This will include:

a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.

b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.

c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.

d) To signpost Carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, benefits and organisations relevant to Carers.

3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

5) Use any of the above opportunities to identify hidden Carers and

Casework

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.

3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.

Groups and Events

1) Setting up, administering and facilitating Carers Support Groups.

2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.

3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.

Administration and Monitoring

1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.

2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so. 

3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.

4) Write up case studies and other reports as requested by line manager.

5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.

6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

2) To produce articles for the Carers Centre newsletter and to distribute

to various establishments around Knowsley.

3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

4) To undertake relevant training and staff development activities as required.

5) To undertake occasional evening/weekend work where necessary.

6) To undertake any other duties as reasonably requested by the Centre Manager.

7) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to identify and support unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Information and Support

All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.

The Carers Support Officers specifically: -

1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:

This will include:

a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.

b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.

c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.

d) To signpost Carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, benefits and organisations relevant to Carers.

3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

5) Use any of the above opportunities to identify hidden Carers and

Casework

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.

3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.

Groups and Events

1) Setting up, administering and facilitating Carers Support Groups.

2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.

3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.

Administration and Monitoring

1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.

2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so. 

3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.

4) Write up case studies and other reports as requested by line manager.

5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.

6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

2) To produce articles for the Carers Centre newsletter and to distribute

to various establishments around Knowsley.

3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

4) To undertake relevant training and staff development activities as required.

5) To undertake occasional evening/weekend work where necessary.

6) To undertake any other duties as reasonably requested by the Centre Manager.

7) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to prove welfare benefits advice to unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Location: Predominantly based in Kirkby but will be part of the team at Knowsley Carers Centre and will be expected to spend some time at other venues across Knowsley.

Job Purpose: To find and assist Carers and Young Carers Families in Knowsley by providing welfare benefits advice, accessible information through advice and support, drop-in sessions, home visiting and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Welfare Benefits

1)Provide casework covering the full range of welfare benefits.

2)Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

3)Negotiate with third parties as appropriate.

4)Ensure income maximisation through the take up of appropriate benefits.

5)Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

6)Make home/outreach visits as necessary.

7)Provide advice and assistance to other staff across the whole range of issues.

8)Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

9)Ensure that all work conforms to the organisations systems and procedures.

10)Keep up to date with legislation.

11)Attend relevant internal and external meetings.

12)Use IT for statistical recording and record keeping

13)Maintain close liaison with relevant external organisations

Information and Support

1) Identify hidden Carers and provide them with high quality information, advice and support.  This will include:

a)Answering enquiries about available services, and other organisations of interest to Carers

b)Sending Carers appropriate leaflets and application forms.

c)Referring Carers for carers’ assessment

d)Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing.

e)To signpost carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, and organisations relevant to Carers.

3) To promote the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

Casework/Individual Support

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Attend meetings, case conferences, complaints procedures etc. as necessary to support individual Carers.

3) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit. 

4) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

Administration and Monitoring

1) Produce statistics and other monitoring reports to the management

2) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms. 

3)      To enter information on to the database.  

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

3) To produce articles for the Carers Centre newsletter and to distribute

 to establishments around Knowsley.

4) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

5) To undertake relevant training and staff development activities as required.

6) To undertake occasional evening/weekend work where necessary.

7) To undertake any other duties as reasonably requested by the Centre Manager.

8) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to raise awareness of the issues unpaid carers face with staff from the health and social care sectors.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job purpose

The purpose of the role is to raise awareness of the issues carers and young carers face and the services available to support them to health and social care staff across the borough and promote the identification and support of hidden carers in Knowsley.

The Health Link Worker will provide a conduit between Knowsley Carers Centre, health and social care teams and appropriate networks and forums that support carers’ interests.

Job Description

The Health Link Worker will:

• Provide information for and about carers and young carers to GP practices and health and social care teams.
• Assist in maintaining carers’ information boards in GP practices and at other health and social care locations.
• Continue to promote good practice guidance and steer relevant personnel at GP practices and other health settings through the guidance framework.
• Provide presentations, training and talks to health and social care staff on carers needs and include all aspects of caring within the awareness raising.
• Raise carer awareness in hospitals and develop carer friendly processes.
• Encourage carer participation on forums, groups and boards.
• Network with relevant organisations to raise awareness of carers issues.
• Assist in the delivery of carer awareness training in partnership with other members of the team.
• Work closely with other organisations such as Healthwatch.

The description above forms the basis of the job identified but is not a comprehensive list and may be added to, after discussion with the interested parties, if the need arises

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?

We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.

• To offer emotional and practical support to build resilience for carers on a one-to one basis.
• To provide support face to face, over the phone and in group settings.
• To develop and run local support groups.
• To actively target those carers facing multiple issues, most likely to fall into crisis
• To support carers to access and where appropriate complete Carer’s Assessments
• To build and maintain a network of contacts with local service providers
• To organise and participate in training events for carers and professionals.
• To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
• To run an active caseload within the KPI requirements of the Bromley Well contract.
• To input cases on to the Charity log system accurately
• To ensure that services are accessible to carers.
• To participate in the provision of news and the production of the Carers newsletter
• To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
• To abide by and take part in the development and review of policy and procedure for the Carers pathway.
• At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
• Attend staff meetings, supervision and organisational events as required.
• Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
• To undertake any other duties commensurate with the purpose and remit of the post.
• Undertake out of hours and weekend work as the role requires for which TOIL will be granted

If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.

Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Have you got experience managing staff and / or volunteers?

Job Purpose: The Adult Carers Service supports carers aged 19+. The service provides practical, emotional and planning support so that carers are supported to maintain their caring roles, increase their resilience, and support them plan for the
future to avoid crisis. The Carers Support Coordinator will work in close collaboration with the Services Manager and SMT to support the implementation and development of the Bromley Well Adult Carers Service. The post holder will coordinate the provision of emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks and other Bromley Well Services, both within Age UK Bromley & Greenwich and Bromley Well partner organisations.

If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.

We are looking for a reliable and committed person to be part of our team of advisors providing information, advice and emotional support to carers, working collaboratively with colleagues and other organisations to achieve this.  Experience of providing such support is essential and prior working with carers desirable.

The work is primarily telephone based, but there are times when face to face support is required.The role may also include undertaking talks and presentations to both promote and raise awareness of the service and our organisation.

The Role

The purpose of this role is to ensure that unpaid carers have access to the information and advice they need when they need it and to help them carry on caring for how long as they wish to do so whilst looking after their own health.

Main duties

(i) To be the first point of contact for all unpaid carer wishing to access a service provided by Carers in Hertfordshire

(ii) To identify carers’ needs and provide information, advice and support to unpaid carers, primarily by telephone and email

(iii) To support unpaid carers with advice through case work and to manage own caseload, prioritising cases as appropriate.

(iv) To contribute to capturing unpaid carers’ experiences through careful record-keeping using organisational systems.

(v) To source, collate and maintain organisational knowledge of local and national service provision appropriate to unpaid carers’ needs.

(vi) To attend some meetings and events for unpaid carers.

(vii) To support the early identification of unpaid carers through the maintenance of collaborative relationships with other service providers and the provision of information on unpaid carers’ issues to Carers in Hertfordshire’s provider networks. 

(viii) To ensure unpaid carers are aware of all Carers in Hertfordshire services and can use them, according to their wishes.

Closing Date: Monday 13th May 2024 9am

Interview Date: Thursday 23rd May 2024

We are currently seeking an enthusiastic Press and Campaigns Officer to raise the profile of Carers First, building our brand awareness and engagement levels to reach new carers. The successful candidate will also help to raise awareness of the issues affecting carers and be responsible for our press and media activity, helping us to secure national and local coverage. 
You will work to increase the charity’s local presence improving visibility and helping to increase engagement with Carers First across all the areas in which we work, supporting with the development and delivery of our campaigns and projects.
To be successful you will require 1-2 years of experience in a public relations or communications position, ideally within the charity or public sectors, excellent IT skills including ability to use Microsoft Office suite, along with superb organisational skills with a proven ability to prioritise work to meet deadlines and show attention to detail.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives. We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package. 
If you are interested in becoming part of the team and have the skills and experience that we are looking for and are passionate about making a real difference, then please read the Job Description and Person Specification. 
Appointments are subject to Carers First receiving suitable references and an appropriate disclosure from the Disclosure and Barring Service.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.  Carers First is an Equal Opportunities Employer

An exciting opportunity has arisen in East Sussex for a highly motivated and committed Family Worker to build on a well-established commissioned service.   

About the Role:  

Kinship is the leading kinship care charity in England and Wales. We work with all kinship carers – the grandparents, siblings, aunts, uncles, and family friends who are caring for children when their parents can’t.  

We’re seeking an experienced Family Worker who is passionate about supporting kinship carers to get the right support at the right time. We are looking for someone who has the interpersonal and partnership skills to perform their role sensitively and creatively while also meeting reporting and impact requirements. The successful candidate will work collaboratively with East Sussex County Council and will share their ambition to support families to keep their children safe through support, advice and guidance.

You’ll be delivering our Kinship Connected programme offering support to special guardians and other kinship carers, providing emotional and practical support to carers in their homes and in the community over a six-month intervention cycle. You’ll also connect them with other kinship carers through peer support groups, as well as supporting to unlock community assets.   

This is a role where you’ll need to have strong boundaries and personal resilience – which we’ll also support through development and reflective practice. 

Key responsibilities include:

• Practical and emotional support to kinship carers virtually or in-person in their home or community.
• Signposting or referring to relevant national and local services.
• Liaising with other professionals and organisations.
• Attending professional meetings when the carer needs extra support (e.g. CIN. CP, family group conference, school meetings).
• Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.

Key Dates:

• Application Deadline:       8am on 27 May 2024
• First Interview:                 w/c 3 June 2024
• Second Interview:            TBC

The application process:

We will ask you for your CV and to respond to the following six questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. You will have 250 words per answer.

1. a) Why you want to work for Kinship as a Project Worker in the Programmes Team;  b) How your skills and experience make you well suited for this role?
2. A big part of this role is face-to-face outreach and community engagement - how would you approach this?  Can you give an example of approaches you have used when delivering tailored support to families?
3. What are some of the challenges of delivering group-based support for kinship families? How would you mitigate those challenges to create a safe, inclusive space for kinship carers in East Sussex?
4. This is a busy and varied role, please explain how you manage casework and prioritise your workload to maintain boundaries in how you work with families in crisis.
5. Can you briefly describe a particularly challenging situation you faced in working within communities and how did you manage the situation? What was the outcome from your actions?
6. Kinship has developed a set of values which are to: Step up; Be bold; Be stronger together; Put people first. Please explain how you would demonstrate these values in this role.

About you

This role will suit someone who understands trust fundraising and is looking for a new challenge, taking on more responsibility including managing a small team of Trusts fundraisers.

About the role

The role will further develop and review our current trusts and foundations strategy, with a focus on growing and renewing five- and six-figure income from Trusts, Foundations and grant making bodies. This is an ideal role for an experienced and collaborative Trust fundraiser, capable of developing long-lasting relationships and build compelling cases for support that secure transformational donations for an iconic institution. 

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 2 May 2024.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.