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Top job
Closing in 7 days
Beat Eating Disorders, Remote
£18,013 per year
Join the team and ensure that incoming contacts from our beneficiaries receive high quality, timely support when they need it.
Posted 1 day ago
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Page 1 of 2
Remote
£18,013 per year
Part-time (25 hours per week - normally worked over 4 days)
Permanent
Job description

Beat is recruiting a Helpline Advisor to support the team in responding to the significant demand from those affected by eating disorders. Working as part of the Helpline team, the Helpline adviser’s role is to ensure that incoming contacts from our beneficiaries receive high quality, timely support when they need it.

The role will be busy and varied, and each shift will involve responding to contacts across Beat’s different support channels including telephone, webchat, email, social media, and facilitating daily online peer support groups. The Helpline Advisor will work closely alongside the Helpline team who are currently all based remotely. This includes Senior Helpline Advisors, Digital Helpline Volunteers, the Deputy Helpline Manager, and the Helpline Manager. Beat are receiving more contacts than ever before, this is an opportunity to make a difference to the lives of each and every person that gets in touch, this includes sufferers, family, friends, supporters and more.

We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.

The closing date for this position is Thursday 11th September at 9am however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment. Shortlisted candidates will be invited to interview by close of business on Thursday 18th of September.

Interviews will take place on Thursday 25th September via Microsoft Teams.

Application resources
Posted by
Beat Eating Disorders View profile Organisation type Registered Charity Company size 101 - 500

Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.

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Posted on: 03 September 2025
Closing date: 11 September 2025 at 09:00
Tags: Advice / Information, Social / Support Work

The client requests no contact from agencies or media sales.