Helpline jobs

Can you help us grow vital fundraising to support kidney patients across the UK?

The National Kidney Federation (NKF) is a unique, independent UK charitable organisation run by kidney patients for kidney patients. They are seeking an exceptional Fundraiser, Corporate, Events & Community Giving to take on a unique combined role that spans corporate partnerships, challenge events, community fundraising, and legacy giving.

Job Title: Fundraiser - Corporate, Events & Community Giving
Reporting to: Head of Marketing and Fundraising
Location: NKF HQ (Worksop, Nottinghamshire) - Hybrid working
Salary: £26,000 (dependent on experience)
Hours: 36 hours per week

Perks and Benefits:

At NKF, they value their team and offer:

• Up to six weeks annual leave plus bank holidays
• Early finish on Fridays
• Christmas shutdown
• Pension scheme with up to 8% employer contribution
• Death in service insurance worth three times your salary
• Free car parking at HQ

About the Role:

Working closely with the Head of Marketing and Fundraising, you'll be at the heart of growing income to support kidney patients. This multi-faceted fundraising role will allow you to:

• Develop and manage corporate partnerships, Charity of the Year, CSR, payroll giving, and sponsorship opportunities.
• Promote and support challenge and fundraising events, including marathons, treks, cycles, and NKF's flagship Best Foot Forward event.
• Expand community fundraising, collection schemes, and volunteer ambassador programmes.
• Lead legacy and in-memory giving initiatives, working with families who wish to donate in memory.
• Maintain accurate fundraising data, report on performance, and collaborate with Marketing, Helpline teams, and other colleagues.

About You:

You'll thrive if you are:

• A proven fundraiser with experience in corporate, community, or challenge fundraising or someone bringing strong transferable skills from areas such as sales, marketing, events, or account management.
• Creative, organised, and results driven.
• Confident building relationships at all levels, from businesses to community groups.
• Passionate about improving the lives of people affected by long-term health conditions.
• Desirable: Experience in legacy giving, CSR, national campaigns, or donor databases. Lived experience of kidney disease is a bonus.

Why Join NKF?

This is a unique opportunity to take on a diverse fundraising role and make a real impact in a small, passionate team. Your work, in partnership with the Head of Marketing and Fundraising, will directly support kidney patients and their families across the UK.

How to Apply:
Apply today through Charity People and help NKF raise vital funds for kidney patients.

To apply: All you need to do is send a copy of your CV or draft profile over to Priya Vencatasawmy as the first step. From there, we'll be in touch with full application details if you have the skills and experience required.

Deadline: 10am on 12th February. We'd love to hear from you sooner if you're interested, so please get in touch as soon as possible.

Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Please note, we review applications ongoingly until the closing date, so please do submit an application as soon as possible.

Assessment Day at our Bradford Support hub: 18th February 2026

Please note that this role requires full time training to be held at our Bradford offices, commencing 13th April for 8 weeks, which you would need to be available for. 

We want to get to know you for the person you are, so please respectfully refrain from using any kind of any AI generated answers on the application form. 

Job Description

Whether you have worked in Debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our Service Delivery team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

Salary and Progression

Trainee Debt Advisor starting salary of £25,810 with the opportunity to progress to a Debt Advisor role with a salary of £27,960 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £29,926, usually after 2 years (based on meeting necessary performance and development criteria). 

After this there are manager and specialist roles that may become available to apply to for further career progression.

Location

Bradford Office based initially during training but with hybrid working split between home and our office available after completion of initial training. You can of course work from the office entirely if preferred.

As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free. 

Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with. 

What a Debt Advisor does:

• Build budgets to support clients in managing their finances

• Create tailored advice plans to give suitable options to become debt free

• Negotiate with creditors to create a sustainable payment plan and stop further debt collection 

• Resolve client queries over phone, email and sms

• Working with partner churches in running their local debt centres

See full accountabilities below

Rewards & Wellbeing

• CAP 6.5% employer pension contribution (increasing to 10% based on your personal contributions)

• 34 days annual holiday (including flexible bank holidays), increasing by a day per year up to 39 days

• 2 paid Mental Health days and up to 5 Family Emergency Care leave days per year

• Paid 'Revive' days to take time out with your team during the year

• Enhanced paid sickness, maternity, paternity and adoption leave

• Access to Employee Assistance Programme

• Hybrid working

• Flexitime from completion of training (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)

• Free annual eye tests

• Plus many more!

Responsibilities

• Complete the Debt Advisor classroom training course

• Create a client budget from information gathered by local CAP staff, reviewing documentation, identifying further queries and applying guidance to expenditure

• To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation 

• Pass Stage 2 sign off for advice creation 

• Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)

• Complete Phone training and achieve sign off for call handling 

• To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs 

• Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option

• Pass Stage 1 sign off for budget amendments

• To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least 

• To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times

• To liaise with and work alongside other Service Delivery teams

• To communicate with the CAP debt coaches regarding the status of their client’s cases

Measurable Outputs:

• Achieve a Pass in the required exams to complete the Debt Advisor training course

• Achieve Stage 1 sign off within 6 months of starting the role

• Achieve Stage 2 sign off within 12 months of starting the role

Culture

• Clearly live out and embrace the cultural values of CAP.

• Clearly demonstrate a heart and passion for the charity.

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

Other responsibilities include:

• Being willing to pray with staff and fully engaged with our Christ-centered culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Christian commitment:

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: 

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

Following the CAP Safeguarding policy in addressing any concerns appropriately.

Skills required

• Excellent communication, both verbal and written 

• Able to quickly analyse complex situations to find the best solution

• Confident computer user, able to quickly gather and accurately record information

• A confident, quick learner with a capacity for large workloads

• High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances

• Strong numerical skills

Educational requirements

• A Level education or equivalent

Ataxia UK is in an exciting phase of expansion in its Fundraising activity, specifically regarding investment in a Philanthropy function with a dedicated member of staff. In the past, High Net Worth Individuals (HNWI) have been managed reactively by the CEO and other Fundraising staff as opportunities have arisen. Ataxia UK (AUK) now wants to make a step change, in response to identified potential within the current fundraising landscape, towards strategic management of a pipeline of HNWI. As part of this, AUK is looking to engage a consultant on a fixed term contract, to work closely with the Senior Philanthropy Manager to undertake comprehensive research & scoping, in order to populate a HNWI pipeline for AUK. 

Please note, due to the large number of applications we receive, you will only be contacted should we wish to invite you to interview.

We’re looking for a Legal Adviser who sees law as part of a wider movement for justice to join our social justice legal team in London. You’ll work alongside people harmed by drug criminalisation, poverty, and inequality — delivering outreach advice and casework in benefits, housing, and debt, while contributing to policy and advocacy that strengthens communities and challenges harm at its roots. If you believe legal work should build power, shift systems, and stand in solidarity with those most affected — this could be the role for you.

Since Release’s inception in 1967, the organisation has continuously and actively advocated for open access to justice for all individuals with a specific emphasis on substance misuse and dependency. By addressing the legal needs of people who use drugs and those in recovery the consequences can have a profound and positive affect not only for the individual but also for those who live, support and work with them. Reducing health and income inequalities’ significantly improves a person’s life chances and integration back into their community. Whilst legal services are available to the public via other sources, our client group will often be unable to access such services because of fear of stigma or discrimination.

We also operate a national drugs and legal helpline, and produce a number of free informative publications for the public, and specialist guidance material aimed at professionals in the substance misuse and dependency field.

Details:
Salary: £28,000 – £31,000 + 5% pension
Contract: Permanent, 35 hours/week
Holidays: 29 days + public holidays
Location: Hybrid – Spitalfields, London / Remote
Closing Date: 5:00 pm, Thursday 05 February 2026
Interviews: Commencing Wednesday 11, Thursday 12 or Friday 13 February 2026.
Start Date: Ideally March/April 2026

This is a full-time position (35 hours per week) working a minimum of 3 days a week from our office in Spitalfields, London with the remaining 2 days working from home, if desired. The working hours are 10am – 6pm Monday to Friday with a one-hour lunch break.

The post holder will join our social justice legal team and will be required to deliver a minimum of 2 services through our in-person and ‘virtual’ legal services to clients attending alcohol/drug treatment centres, homeless day centres, and sexual health clinics. The legal advice, assistance and representation we provide has a particular focus on debt, housing including homelessness, and welfare benefits. The post holder will also be required (after a period of induction and/or training) to provide advice on Release’s national legal helpline pertaining to the criminal law and the criminal justice system related to drugs offences, and broader legal advice through our new Harm Reduction Hub drop-in service. In addition to the delivery of legal services, the postholder will also be required to assist with the policy work undertaken by the organisation.

We have been successful in tendering for legal aid contracts for Community Care and Public Law, and there may be opportunities for the post holder to work within these in the future.

As a member of our dynamic social justice legal team, based in London, your responsibilities will include:

• Delivering a minimum 2 legal outreach services at alcohol/drug treatment centres, homeless day centres and sexual health clinics in the London area, and with training deliver our expanding ‘virtual’ legal outreach services to clients elsewhere in the country.
• Completing casework resulting from our legal outreach services on issues including welfare benefits, housing, and debt;
• Providing advice to the public and professionals about legal issues connected with drug use (training will be provided);
• Updating our specialist publications;
• Contributing to our local and National policy commentary/response on drugs, and all associated legislation;
• Assisting with the development of our website and other IT-related service initiatives and their legal compliance.

Minimum requirements for the post include:

• Completion of LLB, GDL, or SQE1 and minimum six months’ experience in social welfare legal advice and casework in areas such as crime, housing, benefits, or debt.

If you think you can make a difference as a Legal Adviser for Release then please download and read the job description and person specification together with the application guidelines for details.

Can you build strong relationships and help others achieve their fundraising goals?

At the Motor Neurone Disease (MND) Association, we are looking for a Relationship Fundraiser to join our team on a 12-month Fixed Term Contract. This is a fantastic opportunity where you will help strengthen connections with individuals, local businesses, and our branches and groups face-to-face across the region. This is a rewarding opportunity to make a real difference by supporting fundraisers, delivering events, and ensuring every supporter feels valued.

This is a home-based role with travel requirements across: North and East Yorkshire. Applicants need to be based in or close to the designated region.

Key Responsibilities:

• Develop and deliver community and local business fundraising events in your region
• Provide a tailored supporter journey through a range quality communications including meetings, calls and emails
• Support our branches and groups to grow income from local events, trusts, and corporates
• Build strong relationships to maximise fundraising potential and engagement
• Ensure funds are processed accurately and on time
• Collaborate with the wider community team to maintain consistent processes and accurate CRM records
• Represent the Association at events, presentations, and local media opportunities
• Ensure all fundraising activities comply with law, best practice, and internal policies

About You:

• Experience in community fundraising or relationship management
• Experience coaching and motivating people
• Confident using CRM databases with knowledge of GDPR
• Inclusive and respectful of diverse backgrounds and perspectives
• Passionate about inspiring supporters to reach their fundraising goals
• Strong communication skills with tact and diplomacy
• Excellent attention to detail across written and verbal communication
• Track record of working to income targets
• Ability to work evenings and weekends when required
• Full clean driving licence

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

The Senior Support Worker is the lead practitioner within their designated intensive support  domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff. 

Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment. 

Why work for us? 

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. 

We have a bold new strategy and a passion  for excellence in service delivery with an eye on growth. 

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. 

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. 

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups. 

We offer the following benefits: 

• 25 days paid leave plus statutory holidays (pro rata) 

• A competitive pension scheme

• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About Pathway Project 

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. 

We offer a range of support services and run two refuges in confidential locations. 

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. 

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. 

Pathway Project believes in working as a cohesive team and are service user led. 

Our helpline is access to all and is open 24 hours a day, 365 days a year. 

** Please ntoe we may close this application early if we receive sufficient applications**

About the role

This senior leadership role provides strategic and operational oversight of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for survivors of Violence Against Women and Girls (VAWG).

As Head of Clinical Services, you will lead a multidisciplinary team delivering individual therapy, group work, body-based therapies and web-based counselling within WGN’s intersectional Black feminist framework and Holistic Empowerment Recovery (HER) Model. You will shape the strategic direction of clinical services, strengthen partnerships, embed strong clinical governance and safeguarding practice, and foster a culture of collective care, reflective practice and anti-oppressive leadership.

This role combines strategic leadership, service development, clinical oversight and people management to ensure WGN’s therapeutic services remain sector-leading, accessible and survivor-led.

About you

As Head of Clinical Services, you will:

• Provide strategic and clinical leadership across all therapeutic services, ensuring high-quality, trauma-informed, strengths-based and non-pathologising support within an intersectional feminist framework.

• Lead and develop multidisciplinary teams, line managing senior clinical staff and embedding reflective practice, wellbeing and anti-oppressive leadership.

• Hold responsibility for safeguarding and risk management as Designated Safeguarding Lead, ensuring robust case oversight and partnership working to keep survivors safe.

• Drive service development and innovation, using data, survivor feedback and best practice to shape responsive therapeutic pathways and specialist trauma interventions.

• Ensure equitable and inclusive access, strengthening referral pathways, managing demand with service managers and reducing barriers for marginalised survivors.

• Oversee monitoring, evaluation and quality assurance, ensuring compliance with professional standards and funder requirements and using learning to improve services.

• Build partnerships and sector influence, representing WGN externally and contributing to training, knowledge-sharing and policy discussions.

• Embed survivor voice and co-production across service design, delivery and development.

Closing date and Interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

The Intensive Support Refuge Manager (ISM) is responsible for the effective leadership and management of Pathway Project’s two Women’s Refuges in South Staffordshire, delivering high-quality, trauma-informed accommodation-based support to women and children fleeing domestic abuse. 

She will provide driven operational and strategic leadership across both sites, ensuring safety, consistency of practice, regulatory compliance, financial sustainability and excellent outcomes for residents. She will be supported by a Head of Operations, Deputy Refuge Managers, Senior Support, Refuge staff and volunteers. 

She will work closely with the CEO and senior leadership team to support Pathway Project’s evolving strategy and commitment to excellence in service delivery. 

Why work for us? 

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. 

We have a bold new strategy and a passion  for excellence in service delivery with an eye on growth. 

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. 

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. 

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups. 

We offer the following benefits: 

• 25 days paid leave plus statutory holidays (pro rata) 

• A competitive pension scheme

• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About Pathway Project 

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. 

We offer a range of support services and run two refuges in confidential locations. 

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. 

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. 

Pathway Project believes in working as a cohesive team and are service user led. 

Our helpline is access to all and is open 24 hours a day, 365 days a year. 

** Please ntoe we may close this application early if we receive sufficient applications**

About Us

Freeways and Freeways Trust are linked local charities that supports adults with learning disabilities.

Freeways is a highly regarded provider offering a range of social care support services and Freeways Trust owns and manages a portfolio of properties which support the work of Freeways. Both charities are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills, and make links with their local community.

We provide support for up to 115 people across North Somerset, Bristol and South Gloucestershire in accommodation based services and also individuals in their own homes and a small number of respite placements in South Gloucestershire.

We also run other types of services including community day services, building based day services, hydrotherapy and warm water sessions in our own hydrotherapy pool, support to become self-employed or look for employment, and support living.

The Role

Freeways is looking to recruit a Head of Finance who will   manage a small finance team.

This role is responsible for preparing the monthly management accounts and associated report for both charities: providing high quality financial insight, analysis and advice to support informed decision making.

The Head of Finance is also responsible for ensuring the efficiency, accuracy and compliance of the day-to-day financial activities (including accounts payable, accounts receivable and cashbooks) for both Freeways and Freeways Trust.

This includes responsibility for the integrity and ongoing development of the accounting and payroll systems, ensuring transactions are processed accurately and in a timely manner to enable the production of accurate financial information for the management of both charities. 

You will also deputise and work closely with the Finance Director playing a pivotal role in shaping the strategic direction of both Freeways and Freeways Trust, responsible for advising on financial strategies that align with the charities’ objectives.

About you

To succeed in this role you will:

• Be a qualified accountant with substantial financial and management accounting experience.
• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service.
•  Have an excellent understanding of financial and management accounting processes, financial reporting and audit planning as well as being adept at managing both your own and your team’s priorities.
• Be a strong leader able to communicate well with your peers and teams members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders.
• Enjoy using technology to make processes simpler and more efficient.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 35 days (pro-rata) annual leave entitlement (including public holidays)
• Company sick pay
• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Free parking on site
• Family-friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme – 24-hour access to a counselling and legal helpline

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adult Barred List check.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

·To plan and implement high quality support and advocacy services for women affected by domestic violence who are deemed as being high risk.

· To work within a multi-agency framework to ensure the safety of women is prioritised.

- Providing practical and emotional support to women and children affected by domestic violence.
- Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.
- Developing and maintaining effective working relationships with external agencies
- Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults.

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

Position: Systems Security Lead
Hours: Full-time (35 hours a week)
Contract: 6 months fixed term contract
Location: Office-based in London with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Professional/Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The role purpose is to be responsible for and lead our system security efforts. The MS Society has heavily invested in technology in the past few years. The more technology we use, the broader the exposure to malicious attacks and actors intent on hacking our systems and stealing data. Data and System security now figure in the Society’s risk registers.

The successful candidate will be responsible for developing and implementing comprehensive security strategies to protect our organisation's IT infrastructure, data, and systems from threats. This role requires a deep understanding of cybersecurity principles, advanced threat detection, incident response, and regulatory compliance.

Please note this is a fixed term contract for 6 months.

Closing date for applications: 9:00am on Friday 13th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Independent Visitor Co-ordinator

Service: Children’s Rights Services, London and the South East

Reporting to: London Lead IV Coordinator  

Salary: £16,200-£16,605 per annum (£27,000-£27,675 FTE)

Location: Hybrid, Coram Campus with homeworking and work in the community

Hours: 21 hours per week

Contract Type: Permanent

Job Introduction

· Are you passionate about supporting and developing volunteers?

· Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

· Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

· Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.  This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.

· A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.

· Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.

· Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.

· Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.

· Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives. 

· Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.

· Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)  You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

· We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.

· Applications must be fully completed.

The deadline for applications to be returned is 11.59pm on Sunday 1st February 2026.

Interviews will be arranged for Thursday 12th and Friday 13th February 2026.

Salary: Grade 3 - £31,600 per annum

Contract: Permanent

Location: Merseyside Hub – currently based in Anfield with plans to move to Liverpool City Centre in 2026

Hours: Full time - 35 Hours per week

Closing date: Monday 9th February 2026 at 11.30 pm 

Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.

About the role

You will be delivering high quality housing advice and advocacy, in line with our local community plans for Merseyside and will work with people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, by liaising and advocating with local authorities, housing associations and private landlords. This will include taking referrals from community and advice groups and our National Emergency Helpline, as well people self-referring in person at the Hub.

The role also works in local community settings and with community groups to deliver advice and rights awareness workshops to ensure that people with lived experience of homelessness have opportunities to share their stories, voice their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. This is a challenging, front-line role where you will have a real opportunity to help people improve their lives.

About you

• Listen to, engage and work with individuals and communities, including people with lived experience of homelessness.

• Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.

• Experience of carrying out casework related interviews and maintaining detailed case records.

• Advise and support clients to make informed decisions.

• A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

The Merseyside Hub is a team of seventeen, and you will be a key member of the Housing Rights team, defending the right to a safe home. This team works closely with colleagues in our Legal Team as well as our colleagues in community fundraising, community organising and lived experience. Each of Shelter’s eleven hubs across the country have their own local priorities based on the issues experienced by our clients. For Merseyside, we focus on homelessness, temporary accommodation, the private rented sector and social housing. We want people in Merseyside to be able to access the advice and support they need to secure and keep a home. We believe everyone has the right to reside in accommodation where conditions do not negatively impact their health.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

• Are you a skilled and curious practitioner who has experience working with young women and girls?
• Can you support young women to achieve their own best hopes and develop their independence and agency?
• Do you want to work for an ambitious, values-driven charity that believes young women are the experts on their own lives?

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

Abianda is seeking an experienced and collaborative Young Women and Girls Practitioner (1:1) to work with young women and girls aged 13-25 affected by criminal exploitation and violence as part of our flagship service, the Star Project.

As the Young Women and Girls Practitioner (1:1), you will take young women and girls through a tailored programme of activities, supporting skills development and critical thinking. You will work with young women and girls over a period of approximately 6 months, or up to 24 sessions. You can read more about the service on our website.

If you have experience of delivering one-to-one sessions with young women and girls affected by criminal exploitation and want to support them to navigate systems, spaces and relationships safely and healthily, and advocate for their rights and needs, then we’d love to hear from you.
 

Job Details:

• Salary: £30,756 per annum, plus pension (reviewed annually)

• Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)

• One-year fixed-term contract

• 25 days holiday per annum, plus bank holidays

• Flexible working - hybrid working including from our office in London N5, from home and travel around London with the possibility of UK travel

• Reporting to Abianda’s Head of Programmes - Borough Provision

• Abianda provides a generous benefits and training and development budget for all employees​

You can read the full job description attached. 

How to apply:

To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).

Please also download and our equal opportunities form (this is optional).

Early applications are encouraged and we may close the job vacancy if we receive sufficient applications. Applications will be received and reviewed on a rolling basis. ​The deadline for completed applications is 11.59pm Wednesday 11 February.

Interviews will be held on 24 and 25 February at our office in London, N5 2EF. Please let us know when you submit your application if you are not available on either of these dates.

Abianda is a Disability Confident employer. We aim to offer a disabled candidate who meets all of the essential requirements of the role an interview. 

If you would like to have an informal conversation about the role, please contact our Head of Operations Sam at sam[at]abianda[dot]com. Sam is not on the recruitment panel.

All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis.

Please note

• Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. For the avoidance of doubt, all women including trans women are welcome to apply for and hold such roles, as are non-binary people if the applicant believes that their lived experience aligns with that of women and girls.

• We particularly welcome applications from disabled people, people of colour, the LGBTQ+ community and people from different socio-economic and educational backgrounds.

• We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.