Helpline Jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
Working closely with the CEO, the Director of Policy and Influencing and the Head of Policy and Research, the Head of Influencing will lead a powerful influencing programme. They will ensure that our work is centred around the experiences of older people in poverty, and that we undertake strategic and sustained influencing activity to persuade key decision makers and persuaders to support and act on our policy recommendations across the nations. Alongside providing cross organisational media communications support. The Head of Influencing will provide effective, inspirational, transparent and compassionate leadership and line management to colleagues in the Influencing department. This is one of two new roles in our well established Policy and Influencing Directorate, building on our commitment to drive forward policy change that tackles poverty in later life.
You should have a passion to tackle poverty in later life, and significant experience leading the development and delivery of overarching influencing strategies across the nations to effectively target decision makers and secure support for our policy calls. It’s also essential to be an experienced line manager and team player, collaborating with internal and external stakeholders across the nations to secure policy change.
For full details on the role and requirements, please read the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do however include dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:59 on Monday 12th August.
Interview Dates: Interviews to be held in person on 27th and 28th August.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
Working closely with the CEO, the Director of Policy and Influencing and the Head of Influencing, the Head of Policy and Research will lead an ambitious programme of research and policy development - with the experience of older people in poverty at the core - to secure change on reserved policy issues across the UK. The Head of Policy and Research will work proactively, collaboratively and strategically with internal and external stakeholders to secure support for our policy and practice recommendations and make them a reality. They will provide effective, inspirational, transparent and compassionate leadership and line management to colleagues in the Policy and Research department. This is one of two new roles in our well established Policy and Influencing Directorate, building on our commitment to drive forward policy change that tackles poverty in later life.
You should have a passion to tackle poverty in later life, significant experience leading and evaluating large and complex programmes of strategic policy work and devising creative and workable policy solutions that are adopted by UK Government, businesses and/or regulators. It’s also essential to be an experienced line manager and team player, collaborating with internal and external stakeholders across the nations to secure policy change.
For full details on the role and requirements, please read the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification, but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do however include dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:29 on Monday 12th August.
Interview Dates: Online interviews on Monday 19th and Tuesday 20th August with flexibility if candidates would find these dates difficult.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the commissioned Restorative Justice Service for London and a Registered Service Provider with the Restorative Justice Council, Calm Mediation are committed to providing safe, high quality support to RJ participants.
If you are a Restorative Justice practitioner with a passion for supporting those affected by crime to find a positive way forward, this role is for you.
The RJ Case Coordinator will be the first point of contact for non-complex referrals into the service and will manage a busy and varied case load. You will be responsible for progressing referrals including undertaking risk assessments and case reviews, liaison with referrers, police, probation, and prisons, overseeing and supporting our team of volunteer practitioners who facilitate the casework and undertaking a variety of administrative duties associated with the role.
You will be an RJ practitioner at Foundation level or above, with a varied experience of case work. Experience of working with volunteers and knowledge of Salesforce case management system is desirable.
You will be supported in your professional development, RJC registration or renewal and membership. You will have the opportunity for facilitation of case work, relevant training and continued professional development.
This position is a flexible hybrid role - working remotely from home and/or from our office premises in Camberwell, South East London - with an expectation that you will travel to team meetings and events in London several times per year and undertake in-person case work across London and the wider prison estate.
If this role suits your skills and experience, kindly submit a CV that includes a summary of your Restorative Justice case work experience and/or a current RJC Practitioner Registration certificate.
All applicants should be trained RJ Facilitators and hold a relevant RJ training certificate.
Shortlisted applicants will be notified by email.
Successful applicants will be subject to a DBS check.
Calm Mediation is a non-profit organisation bringing over 25 years of hands-on experience in Mediation & Restorative Justice, training & practice.
The client requests no contact from agencies or media sales.
Location: Hybrid - Minimum one day per week from Nottingham office. Remaining time can be home based, or office based.
What will you do:
As Services Co-Ordinator, you will take the lead on two of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and hotel grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.
You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases.
You will work alongside colleagues within the wider Services Department to provide exceptional co-ordination and administrative support, to some of our direct services, including training and our network of local independent Headway charities and volunteer led branches.
On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:
- Have a passion for improving the quality of life for others, especially those with disabilities and long term health conditions.
- Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
- Have exceptional administrative skills
- Strong attention to detail and able to consistently input accurate information into our CRM
- Have the ability to manage multiple tasks autonomously
- Be an active member of the Services Department and contribute to its culture
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 14th August.
- Interviews: Wednesday 21st and Thursday 22nd August.
The client requests no contact from agencies or media sales.
Impactful research. Expert communication. Panoramic vision.
Head of Cancer Patient Information Services
£80,000 - £86,000 plus
Reports to: Director of Information and Involvement
Directorate: Policy, Information and Communications
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) - We are open flexible working options, if you would like to discuss please get in touch
Closing date: 2nd August 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Please note: Cancer Research UK is able to consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
At Cancer Research UK, we exist to beat cancer.
We're looking for an inspiring and experienced leader for the Head of Information Services, to provide strategic oversight and management of Cancer Research UK's information services. Our online cancer information is one of the most widely trusted sources in the UK, with more than 30 million people accessing it each year, while our helpline and Cancer Chat provide a much-needed service for people affected by cancer. This role will be responsible for continued improvement and transformation of the service responding to audience needs and digital trends.
You'll be surrounded by people who are people dedicated to providing high quality cancer information to millions of people and helping improve everyone's understanding of cancer.
What will I be doing?
Oversee the provision of high quality, accessible and impactful information services to patients and the public, including the nurse helpline, About Cancer website, Cancer Chat and clinical trials information.
Provide strategic direction to ensure CRUK uses innovative approaches to differentiate content to meet audience needs and responds to digital trends for continued improvement or transformation of its information provision across multiple channels.
Act as a key SME on cancer patient experience and information user needs, using data to advise senior leaders and teams across CRUK (including press), representing or providing the clinical expertise and knowledge of the team.
Provide functional leadership to the patient information teams
Support the Director of Information & Involvement and I&I leadership peers with shared accountability for the implementation of the department's strategic objectives inclusive of culture and engagement.
Work in a cross-organisational senior leadership team to shape and deliver information journeys and increased personalisation, as part of CRUK's Engage digital transformation programme, leading to deeper engagement, brand and fundraising benefits
What are you looking for?
Knowledge of information seeking with an understanding of how to target, build engagement with, and evaluate content and services.
Strategic thinking - ability to develop and deliver clear content and channel strategy aligned with organisational goals and audience needs.
Proficiency with digital tools, platforms and technologies relevant to content creation, management and distribution.
Flexibility to quickly adapt to new trends, technologies and changes in the digital landscape.
Excellent oral and written communication skills, in particular the value of communicating in plain English.
A commitment to maintaining confidentiality for the users of the information service and understanding of data governance frameworks and data protection regulations.
Excellent interpersonal skills, with the ability to engage and collaborate with internal and external stakeholders at all levels, including partners and vendors.
Experience of setting and managing budgets, and an understanding of practicing in a cost-effective way.
Experience of working in matrix structures.
Team leadership experience in a complex and / or change environment.
Understanding of clinical / nursing accountability and how this applies in a public information service setting.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a varied and exciting role where no two days will be the same? Epilepsy Society - the UK’s leading epilepsy medical research charity is looking for a creative and talented Communications Manager for a six-month period.
A bit about the role
Through the development and management of content, you will play a critical role in raising awareness and the profile of our medical and research expertise, increase our level of support and subsequently generate income.
The nature of our work means that we have many amazing stories to tell. It will be your responsibility to tell them in the most compelling way. You will use a suite of mediums including video, print, audio, email and web.
As the charity's in-house news outlet, you will work on stories with the medical team, care service managers, the channel team, the Head of External Affairs and Helpline and Information Manager, freelance graphic designers and printers.
Some information about us
Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.
What we offer
We offer a generous holiday allowance (27 days plus bank holidays), with the ability to buy and sell annual leave, a generous Employee Referral Scheme, length of service awards, access to shopping discounts and cashback with thousands of retailers, a staff recognition scheme, and excellent training and development opportunities.
We also have a generous group pension scheme, life assurance and an employee assistant programme (with confidential helpline with any support you might need).
On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.
The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.)
If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter. Your covering letter must explain how you meet the specifications of the role and why you would like to work at Epilepsy Society.
An DBS (Disclosure & Barring) check will be required before appointment is confirmed.
Please see the attached recruitment pack for the full job description.
Starting salary £45,000 per annum | Full-time (35 hours per week) | Permanent
This is a hybrid role involving, office based (in Vauxhall, Shepherd's Bush, and Ealing) and remote working, as well as travel across London. This may evolve overtime in line with Service User, service delivery and organisational requirements
About us
Women and Girls Network (WGN) has been supporting survivors of sexual violence for over 35 years. One of our first services was the Sexual Violence Helpline which offers confidential emotional support affected by any form of sexual violence. Over the last 5 years WGN has undergone significant growth and development as a provider of Sexual Violence services in London primarily with the addition of the London Survivors Gateway (which is a collaboration between eight specialist London agencies - the four Rape Crisis Centres, SurvivorsUK, Galop, Respond and the Havens - who work with survivors of sexual violence and abuse and this partnership is led by WGN).
About the role
We are now looking for a dynamic leader to take these services to the next stage of their evolution. This is a unique and exciting opportunity to lead around WGN’s pan London Sexual Violence helpline-based services both internally as well as coordinating the London Survivors Gateway partnership externally.
About you
The ideal candidate will have an in-depth understanding of sexual violence and a proven track record of delivering, managing and developing specialist support services offering advice, emotional support and / or advocacy of front-line services which has involved responsibility for safeguarding and ensuring the highest quality provision.
You will have the excellent management and leadership qualities required to lead and motivate a multi-disciplinary team including Managers, Caseworkers, Helpline Advisors and Navigators.
Interview details
Interviews are expected to take place on Thursday 29th August, however, please note that dates may be subject to change.
Further Information
This post is subject to satisfactory references and a DBS check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.
We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural women-led feminist organisation.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
Join our team as a Digital Engagement Officer and play a vital role in expanding our digital presence. As part of the Digital Engagement Team at the Motor Neurone Disease (MND) Association, you will drive engagement and growth across various digital channels including email communications, online communities, digital advertising, social media, and content creation.
In this role, you will:
- Collaborate with teams across the Association to plan and execute effective email marketing campaigns using our dedicated platform.
- Moderate our digital channels, respond to queries with key messaging, and escalate any risk or safeguarding issues as necessary.
- Assist the Social Media Officer in planning, creating, scheduling, and moderating social media content, including providing out-of-hours support.
- Oversee the day-to-day running and moderation of our online forum, ensuring it remains a safe and supportive space for all members in conjunction with our helpline, MND Connect.
- Provide training, advice, and support to staff and volunteers on using digital channels, ensuring compliance with relevant policies and guidance.
- Support the Digital Engagement Team with the creation of digital assets to enhance our online presence.
- Use a variety of digital tools to monitor, listen, and report on digital activities, ensuring clear evaluation and analysis.
- Support our ongoing digital inclusion programme, ensuring all digital channels and content comply with accessibility standards and policies.
- Work closely with digital agencies and third-party platforms to support our team's objectives.
We are looking for someone who is proactive, collaborative, and passionate about digital engagement. Your efforts will ensure that our online communities thrive and that our digital communications are effective and inclusive.
If you are ready to make a significant impact and work in a supportive environment, apply today and help us grow our digital presence while upholding our Association's core values of dignity and respect.
Contract Type: 6-month Fixed Term Contract
Opportunity for a permanent role may be available following the 6-months. Details are yet to be confirmed.
Hybrid Working Expectations: Flexibility to attend the office 1 day per week
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Experience in moderating and engaging with online communities on social media and forums. You should be skilled in creating compelling content and assets for digital platforms, using tools like Adobe Creative Cloud apps.
Experience with email communication platforms is essential, including planning, creating engaging emails, and managing data. A strong understanding of digital copywriting principles and excellent proofreading skills are crucial. Knowledge of digital accessibility tools and principles is also important.
You must have keen attention to detail, adaptability, and be open to feedback. Excellent time management, prioritisation, and organisational skills are required. Strong interpersonal skills and the ability to work independently, as part of a team, and with staff at all levels are essential.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting To: Head of Supply
Contract type: Full time / Permanent
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
Purpose of the Job
The main purpose of the role is to identify and secure new surplus food supply and develop long-term supply partnerships while growing the relationships we hold with existing suppliers. You will play a big part in ensuring that the charity is successful in achieving its objective to rescue and secure a growing supply of surplus food that will take us to our ambitious future meal targets.
Please review our job portal for further details on the role, including job description.
Our benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our Depots.
Application procedure
Please apply via our recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
Recruitment timeline
We will be assessing candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the road safety charity and the National Road Victim Service
Who we are: Brake has been supporting victims of road collisions since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're looking for a dedicated Triage Caseworker to join our dynamic, compassionate National Road Victim Service team in Scotland. Your role will involve delivering high quality support services to those at their most vulnerable following a death or injury on the road.
Not your average job: This isn't a 9 to 5. You could play a significant part in providing trauma-informed support services across Scotland. Make a real difference in the lives of those affected by road traffic collisions.
What we offer:
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)
· An extra day of annual leave for your birthday to take whenever you choose
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Employee Assistance Programme
· Flexible working
· Ongoing support and clinical supervision
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We are looking for dedicated, adaptable and empathic people with a background in providing high-quality emotional support and advocacy. Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area.
Key tasks
- Working with the team in Scotland to manage triage caseload, for cases coming into the National Road Victim Service.
- Undertaking an initial assessment of service users’ needs on entry into the National Road Victim Service
- With the support of the team manager and risk manager, prioritising and categorising cases which require immediate intervention, based on assessment of vulnerability and risk at an early stage.
Essential experience and skills
- Experience of an assessment or triage service, including remotely.
- Experience of undertaking comprehensive assessments for service users with complex mental health and social care needs and taking appropriate action to stabilise them.
- Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.
About the team and how we work:
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it.
So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
We do not accept applications from serious traffic offenders due to the nature of our work. Candidates will be asked to disclose any unspent points at interview. Employees are subject to driver licence checks.
To apply:
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Do you enjoy engaging with people and making a difference at a community level?
CAVA is seeking a Community Builder to work with residents in the Clopton and Bishopton communities of Stratford upon Avon, to connect and strengthen both communities and reduce social exclusion. The post holder will listen to the needs of these communities and support them in coordinating and building new initiatives. The aim is to improve link between services, local groups, new initiatives and the community, and to enable increased community activity.
CAVA is an equal opportunities employer
‘Putting Equality, Diversity and Inclusion into Practice’
Help us to grow our Environmental Education Charity’s impact and income by fundraising, allowing us to deliver our mission to create outstanding opportunities for everyone to learn about nature.
- The base location for this position is negotiable, with full remote working / home working a possibility.
- It’s a permanent full-time contract working an average 37.5 hours per week.
- Circa £28,292 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance, a health cash plan and much more! See the full list below.
Love where you work!
We are a national charity established in 1943 to promote a better understanding of the natural world.
Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.
We value each of our team members and understand that every role is vital to achieve our goals, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
Your focus will be to grow our charity’s impact and revenue streams by fundraising for environmental education, benefitting people and nature by securing funds from supporters, trusts/foundations, and businesses.
This will include building relationships with potential legators, inspiring supporters to maintain their commitment, eventually leaving the Field Studies Council a gift in their Will as well as turning strategic and operational priorities into practical funding bids.
Key responsibilities will include:
- Researching and identifying potential trusts/foundations/businesses as suitable external funders for designated target projects
- Working collaboratively with internal and external stakeholders to draft fundraising bids, developing persuasive proposals and collating appropriate supporting documentation.
- Proactively develop positive, long-term relationships that grow Field Studies Council’s pipeline of prospects
- Maintaining up-to-date knowledge and understanding of relevant governmental, sector and business opportunities to identify potential funding opportunities
- Fundraising administration including gift processing, donor thanking and stewardship
- Supporting at events and funding meetings, as required
Please refer to the vacancy pack on our website for the full responsibilities of the position.
Where you’ll be based
The base location for this position is negotiable, with full remote working / home working a possibility. However, if you prefer working in office, we have Field Studies Centres throughout the country which you are also able to work from. We will also consider hybrid working options.
There may the occasional need to travel to meet with, colleagues, prospective funders and other stakeholders. We expect this to be limited, no more than once every 2-3 months.
Who we’re looking for
You will be passionate about our charity’s mission and understand the importance of Environmental Education.
It’s essential that you have experience working in a fundraising role or department. We need an experienced individual who is confident to write and submit successful fundraising bids to trusts, foundations and businesses.
You will also have experience creating and managing successful supporter journeys to optimise our donations, particularly legators.
As a natural at building relationships with internal and external stakeholders, you will be able to tell compelling stories to encourage individuals and organisations to support our aim to connect people to nature.
If this inspires you, we would love to hear from you. We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 8 August 2024.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at online or at a Field Studies Council centre in the week commencing 19 August 2024
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
About the Suzy Lamplugh Trust
The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:
- campaigned heavily and played a pivotal role to drive changes in the law;
- has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and
- always had the aim of tackling violence against women and girls at the core of what it does.
Purpose of Role:
· To provide expert advice and advocacy to victims of stalking.
· To provide guidance and support by telephone, email and face-to-face to those affected by stalking.
· To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims.
· To support the operational Team Leaders where required.
What we offer in return
In return for our staff’s commitment and dedication, we offer a range of benefits:
- Hybrid working (minimum 40% in the office and agile working enabled to work from home)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
Work Location: The post holder will be required to be office-based initially to support their induction and integration with the service. Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).
We are recruiting for a number of these posts. The roles are also available on a part-time basis.
Please refer to the attached pack for the detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We reserve the right to close this role early.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity to join us as Support Care Officer and combine your experience in providing great customer service, your excellent people skills, as well as your natural resilience and ability to answer large volumes of interactions about a range of topics.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
You’ll ensure an inspiring, engaging and personalised service for supporters and members of the public who contact our Supporter Care team by email, social media, telephone and post. Your role will be to answer questions and respond to comments about a wide range of topics, from our campaigns and general environmental concerns to routine administrative and donation enquiries.
A key responsibility will be to ensure the resolution of complaints regarding a variety of issues, including our campaigns, fundraising and allyship work – smoothly handling potentially challenging conversations about emotive subjects and putting forward Greenpeace’s point of view while remaining respectful and professional at all times.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
- High levels of resilience, with the ability to maintain a positive attitude and communication style when dealing with negativity and difficult/emotive interactions.
- Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
- Experience of effectively dealing with complaints or disagreements, resolving conflict and projecting a positive and helpful attitude by phone and in writing.
- Experience in a busy, dynamic team with changing priorities, working cooperatively with colleagues and managers.
- Excellent organisational skills and the ability to prioritise your own work, follow agreed work-plans and meet deadlines.
- Excellent written and verbal communication skills, with the ability to write engaging responses to enquiries and to judge the appropriate tone and content.
- A genuine interest in and enthusiasm for environmental issues and the work of Greenpeace – and a passion for sharing this with our supporters.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
Click the apply button to apply now.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 13 August
INTERVIEWS: 3/4 September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead (fundraising) Place of work: Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, at least once a month.
We are seeking an experienced, confident, and proactive person to join our team. You will be an integral part of the charity, leading on the majority of new business within our Corporate Partnerships Team, building your own pipeline, and partnerships, whilst acting as resident expert for external corporate opportunities.
Join Our Team!
Salary: £34,000 - £38,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, at least once a month.
You will be ambitious in vision, feeling confident to develop strategic multi-year partnerships from the beginning. This is a role you can really make your own and know that your success does make a difference. By succeeding in this, we are helping to build better diagnosis, better care and better lives for everyone affected by Crohn’s Disease and Ulcerative Colitis.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About you
The role is suited to someone who:
- Has a proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at five and six figures
- Experience of managing corporate fundraising partnerships, ideally from within the charity sector
- Demonstrable knowledge of the commercial sector and how to access decision makers
- Enthusiastic, highly motivated, and a good networker
- Confident in presenting and pitching presentations to a variety of stakeholders
- Both empathetic and resilient, with an open, honest, and flexible approach to work
- Enjoys a challenge, is self-motivated and is open to new ideas
- Excellent project and time management skills, with the ability to effectively manage competing priorities
- Good numeracy skills and ability to analyse and report on financial performance
- Excellent communication skills, verbal and written
- Is a strategic thinker, and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
- Has experience of working with databases
A full description of the role and responsibilities can be found within the job pack.
Benefits of working for Crohn’s & Colitis UK
If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing Date: Monday 12th August 9.00am
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.