Helpline Jobs
Are you driven by social justice issues - looking to take up a challenge for people disenfranchised and stigmatised as a result of their circumstances? Then you could be the new solicitor our social justice legal team is looking for.
We are a specialist drugs charity expanding our are legal services into new areas of law having been awarded legal aid contracts for Community Care and Public law. And if that's not enough for you, we are also developing our immigration service to be available and free at the point of delivery. So if you are driven to make a difference, and enthusiastic then maybe this role is for you!
The person we are looking for is:
- Qualified Solicitor and holder of a Practising Certificate or eligible to obtain one on appointment; and
- Proven experience of working on social welfare law, or public law matters under a legal aid contract or of providing immigration advice in a professional setting.
As a member of our dynamic social justice legal team, based in London, your responsibilities will include:
- high quality legal services to clients of alcohol/drug treatment centres, homeless day centres, and sexual health clinics in the London area, and when necessary and with training deliver our expanding 'virtual' legal outreach services to clients elsewhere in the country;
- Managing and completing casework resulting from our legal outreach services on issues including welfare benefits, housing, and debt;
- Working with the Supervising Solicitors in the development of our legal aid and immigration work;
- Providing advice to the public and professionals about legal issues connected with drug use (training will be provided);
- Updating our specialist publications;
- Contributing to our local and National policy commentary/response on drugs, and all associated legislation
The client requests no contact from agencies or media sales.
About Citizens Advice Camden
Citizens Advice Camden is a well-respected local charity with 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
This is an exciting opportunity be in at the start of a new service funded by St Andrew Holborn, a local charity keen to support the provision of high quality advice services to meet the needs of people living within their area of benefit. The project is funded for three years which gives the opportunity to make connections with local partners and make a real impact on the advice needs of local people.
Our service will meet the needs of local people by offering a flexible model providing advice face-to-face in community locations and remotely by telephone. Advice areas will range between welfare benefits, housing, employment, consumer and more.
This role is hybrid working with the exact split between remote/onsite working being by agreement with the line manager to meet the needs of the project which could change over time. This role is not suitable for remote working only.
We offer this as either a Trainee Adviser or Generalist Adviser role depending on your current advice work experience. If you are not currently an experienced generalist adviser, you will already have experience of delivering Adviceline or similar services and be looking for an opportunity to train as a Generalist Adviser. You will follow an accelerated training programme to develop the adviser skills and experience needed to complete the Citizens Advice adviser training programme within the agreed timeframe and provide high quality, holistic generalist advice. You will be supported to provide the high quality advice needed to meet auditing and funder requirements whilst delivering to funder targets. Applicants will be expected to demonstrate that they meet the requirements of the role as set out in the person specification.
Full support will be provided to the successful candidate at either level to succeed in the role.
Closing date for applications: 9.00am, Wednesday 14 August 2024
Interview date: week commencing 19 August
Interviews will be held on Zoom.
- Are you looking for a role where you get to make a difference for people everyday?
- Are you an excellent listener with an ability to effectively problem solve?
- Do you love working in a busy vibrant environment with others?
- Do you have a passion for knowing your rights and entitlements? Could you help others to find out their rights too?
- Do you have a thirst for knowledge or love finding out the answer to a complicated question?
If you answered yes to any of these questions, then we might have the right role for you!
Be part of making Sutton a more Age Friendly place!
A fantastic opportunity to use your skills to make a lasting difference in the lives of older people in the London Borough of Sutton.
In this role, you will be joining a growing team at Age UK Sutton, an independent local charity working to make the London Borough of Sutton a more Age Friendly place.
Working closely with your colleagues, you will be responsible for providing advice to older people across our community, helping people to navigate significant life events through the provision of information and advice, and longer-term support casework, on a wide range of subjects that affect people in later life.
You will need to:
- Be highly organised
- Be an independent worker
- Have excellent communication skills when working with people with a wide range of needs
- Have attention to detail
You will also need a good level of knowledge of the legislation that applies, and key systems, such as welfare benefits, social care and health. We are looking for a strong team player, who can work closely with colleagues to plan and deliver community activity and share expertise, whilst managing their own caseload.
A demonstrable understanding of the key issues that affect older people is vital, knowledge of the London Borough of Sutton and local systems and population is desirable.
We are a collaborative, friendly team, making a vital difference to older people in Sutton through our services, influencing work and focus on identifying and addressing need in our area.
We are proud to have been named as lead partner for older people in the local area plan, and work closely with local statutory, corporate, and community partners to share knowledge and improve outcomes.
Closing date for applications: Midnight, Sunday 28th July
Interview date: Wednesday 7th August at the Age UK Sutton offices, SM1 4LE
If you cannot attend this interview date, please let us know when you submit your application. If we invite you to interview we will always do our best to find a suitable alternative date.
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you feel motivated to help victims of stalking?
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
ABOUT SUZY LAMPLUGH TRUST:
This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.
You will be working for a growing charity that delivers high value impact to those we train, those we educate, those we support and to the general public through our campaigning and policy work. Our Stalking Helpline offers support and advice to thousands of victims of stalking every year, while our bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ (VAWG) sector, the criminal justice system, and both statutory and non-statutory services to ensure our clients can live a live free from abuse and fear.
We are an organisation that has:
- been responsible for training over one million lone and frontline workers across all sectors in personal safety;
- campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
- supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.
ABOUT THE ROLE:
This role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, and holding decision makers to account. We work hard so our beneficiaries sleep better at night, so families can reunite at the end of the working day, and so that victims of harassment and stalking are given the chance to regain control of their situations.
- As Director of Finance, HR and Governance, you will lead, continually improve and be held accountable for the Trust’s financial performance.
- You will have overall responsibility for HR and core areas of organisational support including IT, GDPR, and office administration.
- You will be a pivotal member of the Executive Team, providing strategic leadership in developing and managing Finance, HR and Governance.
- You will contribute to the implementation and delivery of the Trust’s strategy to secure long-term financial health and growth, enabling us to achieve our vision and mission.
Please read the attached Job Description and Person Specification for full details.
As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.
WHAT WE OFFER IN RETURN:
In return for our staff’s commitment and dedication, we offer a range of benefits, including:
- Hybrid working (minimum 40% in the office)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
DISCLAIMER: Applications without a covering letter will not be considered.
All applicants must have the legal right to work in the UK.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Outline:
CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.
The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.
Key responsibilities:
To participate in running the advice line service and responding to enquiries made to CFAB:
- Offer advice to local authority professionals, NGOs and individuals on international child protection issues and casework
- Advise on CFAB referral procedure and fees
- Send follow-up information and documents to enquirers
- Liaise with overseas partners for advice and country-specific information
To manage a caseload of allocated cases originating from the UK or overseas:
- Offer advice and guidance to referrers on good practice in international child protection casework
- Assess cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
- Prepare information for referral abroad or to an agency in the UK
- Establish, develop and maintain good relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution
- Ensure smooth implementation of finance systems including invoicing for casework
- Ensure that all cases are dealt with in a manner consistent with CFAB guidelines and good practice standards
To support administration and quality assurance of CFAB’s case management:
- Collate and compile data on country information
- Input new case referrals to electronic case system
- Support the preparation for weekly case allocations meetings
- Monitor incoming email enquiries and referrals
- Liaise with social work database provider on behalf of the Social Work Team
- Update and maintain team databases
To support the development of the Social Work Team and wider CFAB team:
- Participate in social work and CFAB team meetings
- Actively participate in regular supervision meetings with line manager
- Represent CFAB appropriately to external partners
- Contribute to special projects and training delivery as required
To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
- Degree level education or equivalent work experience
- Understanding of the local and international rights of children and families
- Understanding of the needs of children separated from their families and at risk of harm
- Ability to respect and maintain confidentiality
- Be self-motivated and able to work independently
- Ability to establish good relationships with service users and stakeholders
- Reliability and commitment
- I.T. literate
- Fluency in English
- Ability to plan, record and evaluate through recording and written reports
- Ability to work non-judgementally with vulnerable clients
- Ability to prioritise workload
- Ability to work as part of a team
Desirable:
- Work experience in relevant child and family work
- Experience in advice work/working on a helpline
- Fluency in Spanish, French, or another language
- Good presentation skills
- Experience of working with vulnerable children or adults
- Knowledge of Salesforce
- Knowledge of domestic and international child protection legislation and policies
We kindly request that only candidates with the right to work in the UK apply for this position
The client requests no contact from agencies or media sales.
Media and Comms Manager
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Comms Manager who is passionate about improving life for the LGBT+ community in the UK.
Founded in 1982, Galop has been championing the needs and safety of the LGBT+ community for 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide longer-term support to thousands of LGBT+ victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research around LGBT+ people’s experiences of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the Comms Manager
The Comms Manager is a strategic, hands-on and varied role that reports into our Head of Fundraising and Comms. You will play a pivotal part in helping Galop to reach our community, increase engagement amongst our supporters and amplify the voices of LGBT+ abuse and violence victims.
You will be our first point of contact with the press and media, and lead on drafting statements, providing quotes, arranging media and briefing the CEO for any external appearances.
You will have responsibility and oversight of our social media channels and website content, working closely with key stakeholders across our fundraising, frontline and senior management teams to meet the needs of the charity and create content which resonates with our audience.
You will work with and support the CEO and Head of Fundraising and Comms to drive internal comms as Galop grows. You will also be responsible for co-creating, planning and delivering an annual communications plan for the organisation with the senior leadership team, ensuring an effective and consistent voice in both our proactive and reactive comms work.
The need for Galop’s work has grown in recent years, and this is an exciting time to join our ambitious team and help shape our charity’s future. Due to the nature of the role, in cases of emergencies or urgent external situations, weekend or evening work may occasionally be required.
Location: Hybrid – with travel to Galop’s offices in central London required two days a week.
Hours: Full Time (35 hours per week)
Contract: Permanent
Salary: £37,986.35 - £39,968.77 including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop building in central London
Closing Date: Applications should be submitted by 11:59pm on July 28th 2024.
First round interviews will be held on week beginning August 5th 2024.
REF-215 257
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for showing interest in working for Age UK Bromley & Greenwich. We are an independent local charity and have been working in the community to help older people for over 50 years.
With nearly 80 staff and over 250 volunteers we provide support to clients across both Boroughs.
We work in partnership with BTSE helping to deliver the Bromley Well project as well as BLG Mind working on Dementia Services and Oxleas providing Care Navigation.
Vision:
To make Bromley and Greenwich places were all can enjoy later life.
Mission:
Age UK Bromley & Greenwich will be the voice of older people in both boroughs. We will work with older people to enable, support and connect.
We will promote independence and well-being.
Values:
Equality - We value diversity and strive to give equality of opportunity. We believe that the organisation and society is enriched by its diversity.
Respect - We respect the life histories of our staff, volunteers and clients. We believe in their potential and we will help to realise their ambitions.
Creativity - We encourage innovation in the solutions we adopt.
If you stand for our vision, mission and values and match the criteria in the below job specification we would love to hear from you.
Job Purpose: To provide Information & Advice to older people. The service is primarily office-based but may also include outreach or home visits; providing support to the Volunteer I&A Advisors, providing office cover as required and supporting the I&A Advice Case Supervisor in keeping our information resources up to date.
Key Responsibilities:
To provide information and advice to older people, their careers, relatives and friends. This advice may be in person, in writing, by email or telephone. There may also be occasional home visits
To be responsible for the provision of up-to-date welfare benefit information and undertaking of benefits checks supporting older people with their claims and where necessary challenging DWP decisions and assisting with appeals.
To have an in-depth knowledge of those issues likely to affect older people, for example but not limited to Lasting Power of Attorney, succession, care provision and housing as well as paying for care
To respond promptly, proactively and effectively to a wide range of enquiries from the public
To support access to a wide range of services that are appropriate, paying particular attention to the needs of marginalised groups
To undertake rights-based casework, for example assisting with a wide range of complaints and making representations where appropriate.
To be responsible for the recording, collation and monitoring of all relevant information relating to clients accessing our services and the milestones, outcomes and outputs of the service
To be responsible for inputting client records onto the organisations case management system and running reports
To arrange and participate in stakeholder and other events throughout the two Borough’s
To work closely with other members of the team and when necessary other partner agencies in respect to correspondence, telephone conversations and enquiries
In the absence of the I&A Case Supervisor to provide support to the Volunteer I&A Advisors ensuring they are briefed and updated before each of their sessions begins and that if possible there is always someone present to take enquiries, answer the phone etc.
To provide outreach information & advice at venues across the Borough’s as and when required
To provide high quality information, ensuring that our policies and procedures are fully complied with, and that we meet the standards required by the Age UK Quality Advice Standard and any other external accreditations
To liaise with and refer clients to appropriate external organisations and services.
To undertake accurate case recording according to our policies and procedures
To support the I&A Case Supervisor with the statistics and reports required across both the Boroughs
To keep up to date with relevant laws, policies and procedures – locally and nationally and participate in training (internal and external)
To refer and facilitate to the services provided by Age UK Bromley & Greenwich, including relevant ‘charged-for’ services, to clients and other professionals. This may include attending outreach events
To uphold and protect the good reputation of the organisation
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting Switchboard LGBTQIA+ Support line as they look to appoint their first Head of Operations to the organisation to develop and strengthen their internal operational capacity and support the organisation as it continues to grow following the recent celebration of its 50th anniversary. This position is offered on a full-time hybrid basis with a minimum of 2 days working in the London office a week.
Switchboard’s listening service caters to all LGBTQIA+ communities in the UK. This is a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health, and emotional well-being. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers offering a vital service to people across the country in times of need, but also providing incredible insights into the issues that impact the LGBTQIA+ community the most.
Having been largely volunteer-resourced for most of its history, Switchboard has recognised that the charity has outgrown the ability to remain entirely volunteer-led and has sponsored a cultural shift within the organisation. Since 2021 they have been on a journey to establish a staff team and are now looking to introduce this new role as they grow throughout 2024 to a team of 11.
The Head of Operations will work as part of the Senior Leadership Team and will support the development and implementation of the organisation’s strategy and operational plan to support longer-term evolution and growth of the organisation and its services. This will involve focus on the organisations IT and technical infrastructure with oversight on other business and governance functions including Finance, HR, and Facilities. You will review these key areas and identify the best ways to manage in-house and outsourced operations to ensure operations are smooth, effective, and sustainable.
The successful candidate will be a collaborative and hands-on operations professional with board experience of a wide remit of functions including IT, Finance, HR, and Facilities. You will have project management skills with a track record of successfully driving small to medium sized projects and co-ordinate teams of people to deliver activity. You will have excellent communication skills with the ability to engage with stakeholders at all levels and bring people along with new ideas and initiatives.
Prospectus and Switchboard invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. Switchboard recognise that they are currently underrepresented within the organisation from black and people of colour communities and actively encourage applicants from this group. If you have any disability and require reasonable adjustment/s to any part of the process, then please reach out to Cairo Johnson or Matt Till.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Reporting To: Head of Volunteering
Contract type: Full-time, Permanent.
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
Role Overview
This is a new role, working as part of a team to grow and improve our volunteer programme. Thousands of individuals volunteer regularly across The Felix Project’s four depots and kitchen, with a smaller number in Fundraising and other teams. We aim to improve our volunteer programme, as well as develop new opportunities, and make The Felix Project a great place to volunteer.
Please review our job portal for further details on the role, including job description.
Our benefits
• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club
Application procedure
Please apply via our recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
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We are working with an incredible social welfare charity to recruit a Corporate Partnerships Manager to cover maternity leave. You will play a vital role in leading and managing the team to build the new business pipeline and build relationships with potential partners. In addition to new business, you will also manage a portfolio of high profile corporate partnership accounts across various sectors.
This is a fantastic time to join the charity and take a successful team to new heights. They are looking for a leader who can use their creativity and initiative to generate new partnerships and build on current relationships.
This is a London based role with flexible working options.
The Charity
A passionate charity dedicated to helping people in very difficult circumstances, from family support, and counselling to a free helpline and specialist services.
You will be joining an organisation known and accredited for its positive working culture, offering completive benefits and flexible working options.
The Role
Lead the research and prospecting of new business opportunities and inspire others across the team and organisation to generate new business opportunities;
Develop and manage relationships with key stakeholders and colleagues.
Generate income from a portfolio of partnerships to deliver or exceed budget income.
Line management of Corporate Partnerships team.
Lead your team to perform well at individual and team level.
The Candidate
Experience within a corporate fundraising role, with a proven track record of developing relationships and exceeding fundraising targets.
Experience in developing and monitoring the implementation of fundraising strategies, budgets and operational plans.
Experience at a Manager level in a relevant post.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the commissioned Restorative Justice Service for London and a Registered Service Provider with the Restorative Justice Council, Calm Mediation are committed to providing safe, high quality support to RJ participants.
If you are an experienced Restorative Justice practitioner with the skills and knowledge to support the complex needs of those affected by serious crime, this role is for you.
The RJ Senior Case Coordinator will be the first point of contact for complex referrals into the service and will manage a busy and varied case load. You will be responsible for progressing referrals including undertaking risk assessments and case reviews, liaison with referrers, police, probation and prisons and attending RJ approval panels, supervising and supporting our team of volunteer practitioners who facilitate the casework and undertaking a variety of administrative duties associated with the role.
You will be an RJ practitioner of Advanced level, with a varied experience of sensitive and complex case work. Experience of supervising and supporting volunteers and knowledge of Salesforce case management system is desirable.
You will be supported in your professional development and RJC registration or renewal and membership. There will be opportunity for facilitation of case work, relevant training and continued professional development.
This position will be a flexible hybrid role - working remotely from home and/or from our office premises in Camberwell, South East London - with an expectation that you will travel to team meetings and events in London several times per year and undertake in-person case work across London and the wider prison estate.
If this role suits your skills and experience, kindly submit a CV that includes a summary of your Restorative Justice case work experience and/or a current RJC practitioner registration certificate
All applicants should be trained RJ Facilitators and hold a relevant RJ training certificate.
Shortlisted applicants will be notified by email.
Successful applicants will be subject to a DBS check.
Calm Mediation is a non-profit organisation bringing over 25 years of hands-on experience in Mediation & Restorative Justice, training & practice.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and efficient administrative assistant for our Programmes team.
Programmes Assistant
Contract: Permanent.
Hours: full-time post subject to successful completion of a probationary period of three months.
Salary range: £25,650 - £26,463 per annum depending on experience and qualifications.
Location: The post is based in Kensington, London.
About the Role
This is an excellent opportunity for someone who is looking to start a career in events, and would suit someone who has an interest in contemporary geography and is well organised, with excellent attention to detail.
The post holder will work closely with other members of the Programmes team to ensure the smooth running and successful delivery of events. You will also work with members of the Communications team to ensure digital content is accurate and up to date.
About us
The Royal Geographical Society (with the Institute of British Geographers) is the UK's learned society and professional body for geography. We advance geography and support geographers in the UK and across the world.
As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.
Benefits
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Generous pension scheme – 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.00am on Wednesday 7 August 2024.
Interviews are planned to take place on Tuesday 13 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
As one of our Grants & Services Officers, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.
As we help record numbers of people, the successful candidate will be required to:
Deal with applicant enquiries
- Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, grant application or telephone.
- Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
- Identify any potential safeguarding concerns at an early stage, escalating appropriately
Process applications and referrals to services in a timely manner
- Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
- Prioritise any applications with particularly urgent requests
- Check that each application is complete and follow up with applicants as required to ensure all information and supporting documents have been submitted.
Provide guidance and information to applicants
- Provide clear guidance to applicants throughout the application process.
- Inform applicants of other potential sources of help and support
- Respond to applicant queries quickly and accurately throughout the application process.
Recommend appropriate grant decisions
- Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the grants policy.
- Consider if cases should be referred to Senior Management or Trustees, in line with the existing Grant Making Policy.
To be considered for this position with great scope for growth and development potential, applicants should demonstrate:
- Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
- Proven experience of providing help and guidance, predominately over the phone and via email, offering support to applicants throughout the grant making process, and other sources of potential help.
- Previous experience of using databases / CRM systems (e.g. Salesforce).
- Ability to interpret grant criteria effectively and make clear decisions.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you.
We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.
Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.
The client requests no contact from agencies or media sales.
Home based within South East region
About us
Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.
Volunteering is at the heart of the RNLI, and we have over 35,000 volunteers in a variety of roles from operational crew and lifeguards to water safety and fundraising volunteers. This is a great time to enjoy the RNLI People Team as we regionalise the delivery of HR and volunteer service to the 6 RNLI regions.
Home based within the region, with regular travel to the regional office in Poole and other sites across the area, you will report to the Regional People Lead and work closely with the People Advisor. Understanding the opportunities within your region, working with the local leadership team and your peers in the wider People Team you will be responsible for supporting great ‘people’ service and delivery.
This role is home-based and includes extensive travel across the region, often outside of regular business hours. Occasional travel to our Support Centre in Poole is also necessary. You will also be required to support a volunteering helpline service for approximately 2 weeks a year (until 8pm weekdays and 10am – 4pm weekends).
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cash plan option
Your Role
We are seeking to recruit a Volunteering Adviser to join our team in the South East area. For us, this reaches from Swanage to Southend -on- Sea also includes London.
As a Volunteering Adviser, you will work closely with a range of stakeholders across the organisation, supporting the development of volunteering across the South East region, and the wider RNLI.
This will include:
- Implementation of initiatives to improve the volunteer experience.
- Developing sustainable opportunities along with taking a proactive approach to how we support and manage volunteers.
- Providing staff and volunteers with expert advice and guidance in all aspects of volunteering including areas such as recruitment, retention, problem solving and recognition.
- Supporting local implementation of the volunteering strategy.
- Assisting with the development of volunteer management toolkits and support managers in the use of these.
- Delivering volunteer management training workshops to diverse groups of volunteer managers both in person and virtually.
- Being an ambassador for volunteering and ensure it is championed at all levels.
- You will also be required to support a volunteering helpline service for approximately 2 weeks a year (until 8pm weekdays and 10am – 4pm weekends).
About You
To be our Volunteering Adviser you will need:
- Extensive volunteer management experience.
- Confidence in delivering face-to-face and virtual workshops.
- The ability to manage a complex workload.
- Experience in handling volunteering problem solving issues is desirable. In this role you will need to be able to work and plan autonomously. You will also need to have a proactive and flexible approach to work along with excellent interpersonal skills.
- This post requires a valid driving licence.
For more information and to apply, please visit our jobs page.
Closing date: 4 August 2024.
First interviews: 8 August 2024.
Second interviews: w/c 12 August 2024.
The RNLI is committed to safeguarding, ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Officer
We are seeking an experienced, confident, and proactive Database Officer to join a growing team as our charity expands. Are you an advanced user of a database or CRM and have strong Microsoft skills?
Join Our Team!
We are looking for someone who wants to grow with the role and increase their skillset, has excellent attention to detail and is an analytical problem solver, who can communicate clearly, technical and complex issues to non-technical colleagues.
Salary: £28,000 - £32,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, at least once a month.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About you
The role is suited to someone who:
- Is experienced in managing and manipulating data.
- Can demonstrate excellent customer service.
- Has great time management skills and can prioritise tasks.
- Has experience of running imports and exports into a database.
- Is a strategic thinker and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
- Is committed to learning and development
A full description of the role and responsibilities can be found within the job pack.
Benefits of working for Crohn’s & Colitis UK
If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email listed within the Recruitment Pack.
Closing Date: Monday 12th August 9.00am
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure that you provide a supporting statement detailing how you are compliant with the Person Specification and what you will be bringing to the charity.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.