112 Helpline jobs

Self-Management Coach – In Reach (MOUP)
Salford, Manchester
£25,335.77 per annum
Permanent, Full Time (35 hours per week)

Closing date: 29th September 2026

Interview date: 5th October 2026

Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

MOUP Hours: 35 hours per week, with services operating between 7:45am and 8:10pm, Monday to Sunday worked on a shift rota including 2 on 2 off weekends and shifts across the week. Shifts are either 7:45am to 4:45pm (Early), 10:00am to 6:00pm (Flexi) or 11:10am to 8:10pm (Late).

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

This role will help us achieve our ambition by working as part of a team within supported housing and outreach services in Greater Manchester, providing high-quality, personalised housing-related support and enablement support to adult clients.

We're looking for someone who can help clients live independently in accommodation suited to their needs and successfully maintain their home. You'll support clients to develop the skills, confidence and resilience needed to access education, training, employment and meaningful community activities. You'll also help clients achieve financial stability, maintain healthy lifestyles and work towards their individual goals.

 

In this role, you will be responsible for

• Using coaching and strengths-based approaches to help clients develop emotional resilience, overcome barriers and take greater control of their lives.
• Building positive relationships with clients and supporting them to achieve the outcomes identified within their support plans.
• Liaising with external agencies and professionals and raising safeguarding concerns appropriately and in a timely manner.
• Completing and maintaining Support Plans, Positive Behaviour Plans, Essential Profiles and Risk Assessments.
• Supporting the delivery of high-quality housing management, housing-related support and enablement activities within the service.
• Working as part of a supported housing team to provide personalised support to young adults, including those with ADHD, ASD and substance misuse support needs.
• Managing a caseload of clients, with workloads determined by client needs and service demand.

We need people who have

• Knowledge and understanding of the needs of vulnerable adults and individuals with complex support needs.
• Knowledge of issues affecting clients, including behaviour management, mental health, leaving care and neurodiversity.
• Understanding of safeguarding, risk management and professional boundaries.
• Experience of working within a supported housing environment or relevant health and social care setting.
• Experience of supporting young people and vulnerable adults with complex needs.
• Experience of working with statutory agencies and voluntary sector organisations.
• Strong communication, record-keeping, organisational and relationship-building skills.
• The ability to work independently, use initiative and manage a varied caseload.

It would be advantageous if you have:

• Experience of working within supported housing services.
• Knowledge of legislation and best practice relating to housing support, safeguarding, ADHD, ASD, learning disabilities and substance misuse.
• A qualification in Health and Social Care or a related subject.

Please note that an Enhanced DBS check is required for this role and you must be able to work shifts, including evenings, weekends and bank holidays where required.

The successful candidate will be flexible, reliable, resilient, professional and passionate about making a positive difference to the lives of vulnerable adults and young people.

We want to hear from you! You may use AI tools to support your application, but any content submitted must accurately reflect your own skills, experience, qualifications and suitability for the role. During the recruitment process, you may be asked to discuss and provide evidence of the information contained within your application.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#SupportWorker #YouthWorker #ProjectWorker #HousingSupportJobs #SupportedHousing #housingjobs #recruiting #Manchesterjobs

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Recovery Worker
Post no: 670
Salary: £24,811.13 per annum FTE (£8,214.50 actual per annum for 2 shifts per week)
Location: Milton Keynes
Hours: 12.25 hours per week
Working pattern: 2 x 6-hour shifts per week (Varied across 7-days) 5:00pm to 11:00pm, evenings and/or weekends (Pattern to be agreed)
Contract: Permanent

About our Community Crisis Cafés

Our Community Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.

About the Role

This will involve working with service users in a preventative way, assessing needs, deescalating crisis, offering coping strategies, signposting to other services and ensuring they feel supported, through the process of improving their mental health and wellbeing.

Staff will work with a team of Crisis Recovery Workers.

Service Delivery

• Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Houghton Regis & Central Bedfordshire, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access to service’s process and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Friday 25th September 2026
Interview Date: Friday 2nd October 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We encourage applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone feels valued and respected.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Position: Volunteer Coordinator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility to work from home
Salary: £26,912 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 per annum, increasing to £28,594 after 6 months service and satisfactory performance and to £30,276 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.

About the Role

As a Volunteer Coordinator, you will:

• Plan and manage volunteering opportunities across our income generating activities.
• Recruit and onboard new volunteers, ensuring an outstanding experience.
• Create and deliver engaging volunteer campaigns to grow our community.
• Support and maintain strong relationships with volunteer organisations and local partners.
• Monitor and improve volunteer engagement and retention to strengthen our impact.

About You

We’re looking for someone who:

• Has experience working with and recruiting volunteers.
• Can build strong relationships with diverse communities.
• Has excellent organisational and communication skills.
• Is confident using IT systems, including Microsoft Office and CRM platforms.
• Is creative, enthusiastic, and passionate about supporting the MS Society’s work.

Why Join the MS Society?

• Be part of a charity that’s making a real difference to people living with MS.
• Hybrid and flexible working options.
• A supportive and inclusive workplace culture.
• Opportunities for professional development and career growth.

Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.

Closing date for applications: Wednesday 30 September 2026
Anticipated interview date: w/c5 October 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Carer Support Team Lead

35 hours per week (5 days)

Actual salary £27,878

Office base: Harlow, Essex

Could you lead a team to achieve positive outcomes for family carers in West Essex?

We have an exciting management opportunity for a Carer Support Team Lead to join our team, supporting unpaid adult carers. This is a rewarding and varied role leading a team providing information, coaching and peer support for local carers, helping them navigate support systems, and to maintain their own health and wellbeing. You will mainly work in the community as well as from our offices or home.

You will have experience working with Carers, vulnerable or disadvantaged individuals, or working within health, social care, community or voluntary services. You will ideally have experience managing people to deliver high-quality services. Most importantly, you will be passionate about making a difference to the lives of local unpaid adult carers.

Action for Family Carers is a thriving Essex charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Your responsibilities will include:

           Managing and leading an area team to achieve positive outcomes for carers

           Demonstrating the impact of the service through monitoring and evaluation

           Developing strong relationships with key local stakeholders

You will need to be:

   Proactive and solution focused

   Passionate about improving outcomes for local carer

   Strong team player with a collaborative approach to working

   An excellent communicator with empathy and active listening skills.

   Confident in the use of IT including Microsoft 365 and CRMs (databases).

   A driver with access to a vehicle and a willingness to travel across Essex.

We offer:

Full induction and relevant training

 Contributory pension scheme

 24-hour Confidential Staff Helpline

An opportunity to help vulnerable families in the local community

A chance to be part of a supportive and friendly team

 Closing date for completed applications: 5pm on 22 September 2026

 For an informal conversation about the role please contact Leesa McKay on 0300 770 80 90.

 Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.

Registered Charity No: 1127164

About the role

• 3 days (24 hours) per week (flexible working encouraged, hours spread across several days per week preferred)
• Hybrid working across our Kensington main office and somehome working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time.
• Salary range from £28k to £31k (FTE) depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is a crucial role to support our Advice Services team. They are the gatekeepers of our work, being the first point of contact for our clients, most of whom will be struggling and may be both emotionally and physically vulnerable. You may be the first person many of our clients will have spoken to about their issues and being able to put them at ease in a professional, yet warm and friendly manner is incredibly important. You will get to make the first impression of Crosslight and help build trust and engagement from the very start.

The role is varied but will involve handling new client enquiries in person and on the phone, understanding their situations, assessing their needs, booking and coordinating appointments, providing information, and acting as an advocate for the work we do.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

Visit our website for details of how to apply.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (CSS Housing)
Reference: 363
Salary: £26,000 - £26,500 per annum
Hours: Full-Time, 37.5 hours per week (5 days per week)
Reports to: Senior Lead Complex Needs and Community
Working base: West Hertfordshire + possible Herts countywide travel.

About the Service

Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

The Community Outreach Worker will:

• Receive both self-referrals and those allocated by Police, Borough Council, Housing Providers, and other relevant services.
• To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• Assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• Work with multi agency partners to support the delivery of co-ordinated services for clients.
• Work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
• work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
• Proactively recognise the indicators of deteriorating mental health and provide crisis/safeguarding intervention support
• Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 9th October 2026 at 5pm
Interviews to be held on a rolling basis at our Watford Wellbeing Centre
N.B. Please quote reference number 363 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Night Coordinator (MOUP)
Salford, Manchester
£30,402.92 per annum
Permanent, Full Time (42 hours per week)

Closing date: 29th September 2026

Interview date: 5th October 2026

Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

MOUP Night Working Hours: 36/48 hours per week, with services operating overnight, Monday to Sunday, worked on a shift rota of 3 nights on, 3 nights off. Shifts are 8:00pm to 8:00am (Night Shift), Please note that this position is lone working.

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

This role will help us provide a safe, secure and supportive environment for clients living within our supported housing services in Greater Manchester. Working throughout the night, you will play an important role in ensuring the wellbeing and safety of residents, maintaining the security of the building, responding appropriately to incidents and supporting the smooth running of the service.

In this role, you will be responsible for

• Maintaining the safety and security of clients and the building throughout the night.
• Carrying out regular welfare and building checks, ensuring any concerns are responded to promptly and appropriately.
• Understanding and following risk assessments, support plans and personal safety procedures.
• Recording information accurately, maintaining clear and up-to-date records and providing comprehensive handovers to colleagues.
• Monitoring access to the building and responding appropriately to incidents, safeguarding concerns or emergencies.
• Completing health and safety checks and reporting repairs or maintenance issues through the appropriate channels.
• Providing administrative support to the service and undertaking light cleaning duties.
• Working as part of a wider supported housing team to ensure high standards of service delivery and client support.

We need people who have

• Experience of working with young people and/or vulnerable adults with complex support needs.
• Experience of working within supported housing, social care or a customer-focused environment.
• Strong communication, record-keeping, interpersonal and IT skills.
• An understanding of safeguarding, risk management and professional boundaries.
• The ability to remain calm, use sound judgement and respond appropriately in challenging situations.
• Experience of maintaining accurate records and undertaking administrative tasks.
• The ability to work independently, use initiative and work effectively as part of a team.
• An understanding of issues affecting vulnerable adults, including mental health, behaviour management and support needs.
• The ability to develop positive working relationships with clients, colleagues and partner agencies.

Please note that an Enhanced DBS check is required for this role and you must be able to work shifts, including evenings, weekends and bank holidays where required.

The successful candidate will be flexible, reliable, resilient, professional and passionate about making a positive difference to the lives of vulnerable adults and young people.

We want to hear from you! You may use AI tools to support your application, but any content submitted must accurately reflect your own skills, experience, qualifications and suitability for the role. During the recruitment process, you may be asked to discuss and provide evidence of the information contained within your application.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#NightCoordinator #SupportWorker #YouthWorker #ProjectWorker #HousingSupportJobs #SupportedHousing #housingjobs #recruiting #Manchesterjobs

Ataxia UK Research Manager

This is a part-time 12 month fixed term maternity cover post 

Salary: £44,000 pa pro-rata 

Conditions: 25 days annual leave pa pro-rata (not including Bank Holidays)

5% employer contribution to a personal pension plan. 

Hours: 21 hours pw with provision for flexible working in line with Ataxia UK’s policy.  Some out of hours work may be required for which time off in lieu will be granted. 

Location: Hybrid working between home and office: Ataxia UK Office, 12 Broadbent Close, London N6 5JW.

Reporting to: Director of Research 

About Ataxia UK 

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team,  and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping people affected by ataxia across the UK live well with their condition. Our Helpline and Advocacy services provide information, and one-to-one support on a range of issues, while our Community Engagement services deliver activities, events and volunteering opportunities that bring the ataxia community together and help reduce isolation. 

Job Description 

Research:  

The post-holder is expected to gain an understanding of the ataxias, keep updated with developments in the ataxia research area, and liaise effectively with researchers and other stakeholders. 

Research Grants Programme:

• To support the Director of Research in implementing Ataxia UK’s research strategy 

• To manage the Research Communications Officer in implementing the peer review process (e.g. by identifying/ liaising with peer reviewers and keeping a database of potential peer reviewers) 

• To support the Scientific Advisory Committee by attending meetings, and manage the Research Communications Officer providing papers and writing minutes 

• To liaise with researchers funded by Ataxia UK

Global collaborations: 

• To represent Ataxia UK or stand in for the Director of Research on research projects (eg: representing the patient perspective) 

• To manage the meetings of the Pharma Strategy Advisory Group 

• To support the Director of Research in working with pharmaceutical and biotech companies to advance ataxia research 

• To assist the Director of Research in other research related-initiatives where required 

Research communication: 

• To manage the Research Communications officer in communications to people affected by ataxia (via Ataxia UK’s magazine, e-newsletter and website) 

• To represent Ataxia UK at ataxia meetings/conferences, write reports and do oral presentations 

• To assist in the organisation of Ataxia UK’s Research conferences 

• To make presentations to communicate research advances to people with ataxia and their families at Ataxia UK’s conferences

Support for people with ataxia: 

• To support Ataxia UK’s Helpline team to respond to research enquiries from people with ataxia 

• To manage Ataxia UK’s Internal Ethics Committee 

Improving healthcare:

• To coordinate annual reviews of current Ataxia Centres, and accreditation reviews of new Ataxia Centres 

• To coordinate the Ataxia Grand Rounds programme 

• To manage the updating of Ataxia UK’s Medical Guidelines and similar publications 

• To support the Director of Research in the development of new projects and policy work aimed at improving the healthcare of people with ataxia as required

Other: 

• Participate in supervision, and staff meetings as required 

• Undertake professional development and training 

• To manage the Research Communications Officer

• Comply with the data protection regulations, ensuring that information on clients, supporters, employees and volunteers remains confidential

• Implement Ataxia UK’s health and safety policy and procedures, ensuring that all practices and procedures are undertaken in accordance with a healthy and safe working environment and that all staff and volunteers for whom you may be responsible are aware of their responsibilities in respect of their role, monitoring data and recommending action as required 

• Administer and organise own work to ensure that it is accurate and meets quality targets, agreed deadlines and reporting requirements 

• Take responsibility for personal learning, training and development, and support the learning and development of others and the whole organisation 

• Work to embed a culture of inclusion and collaboration, within and beyond Ataxia UK 

Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes. 

Person specification 

Qualifications and experience 

• Degree and higher degree in a relevant biological science or in medicine (PhD desirable) 

• Experience of working in a research environment, in a hospital or for a medical research charity

Essential Skills  

• Ability to write clear, concise, accurate English

• Ability to communicate effectively with both researchers and lay people 

• Ability to do oral presentations to large audiences

• Ability to work independently

• Excellent organisational skills

• Ability to use Microsoft Office packages

• Ability to maintain databases and generate reports

Perspectives  

• Support for the ethical use of animals in medical research and human embryonic stem cell research 

• Commitment to diversity and inclusion and knowledge and understanding of the barriers faced by people with a disability 

Personal qualities 

• Flexible approach to work 

• Adaptable to changing working hours to support work with international partners

• Willing to travel nationally and internationally with overnight stays 

Benefits of working for us 

• 25 days annual leave pro rata (rising to 30 with a length of service) 

• Extra holiday day for your birthday 

• Access to a free Employee Assistance Programme & Employee Hotline 

• Flexible hybrid working 

• Pension scheme 

• Enhanced maternity and co-parental leave 

• Cycle to work scheme 

• Training and development opportunities 

Accredited Living Wage Employer

Recovery Worker

Brighton & Hove

£28,426

This is an exciting opportunity to make real impact within an established, award-winning, innovative voluntary sector organisation. 

Our client provides structured drug and alcohol treatment and recovery services for women, children and families affected by substance use. 

As a Recovery Worker, you will work within a specialist, trauma-informed, gender-responsive and child-centred service delivering structured interventions to support women and families to achieve positive and lasting change. 

You will work directly with women and some men (via partnerships) impacted by substance use. Your role as a Recovery Worker will include conducting assessments, providing care coordination / key work to a caseload of clients on an individual basis (face to face and over the phone) and facilitation of groups.

The women on your caseload will be experiencing problems with drugs and/or alcohol and be working towards recovery. Support will range from guidance on harm minimisation, to support reducing substance use, to (in some cases) complete abstinence. You will agree and formulate individual care plans with the clients you support to ensure the promotion of choice and independence. 

The role requires close multi-agency working, participation in safeguarding processes, and the delivery of both individual and group-based interventions. 

This is a rewarding but demanding role working with women who experiencing a range of needs, including substance use, trauma, domestic abuse, poor mental health and safeguarding concerns. 

You will: 

• Work closely with external partners and internal colleagues to manage risk and respond to safeguarding concerns confidently 
• Undertake some lone working and community-based visits 
• Maintain professional boundaries while building trusting, supportive relationships 

As your employment with our client will include working with vulnerable adults you will be required to undertake a DBS check. 

The closing date is Monday 5 October 9am.

Interviews will be held in person on Wednesday 14th October 2026.

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 381
Responsible to: Chief Operating Officer
Working hours: 37.5 Hours per week
Contract: Maternity cover 1 year, subject to extension
Rate of pay: £39,500 - £42,000 per annum
Working base: The Herts Mind Network Wellbeing Centre closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the COO with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish contract
• Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery.
• Oversee the recruitment and management of client facing staff.
• Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
• Maintain and enhance service delivery standards and effectiveness.
• Apply for funding bids where required and support the COO in writing bids for new projects
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
• Support the management of other contracts when required by the COO

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Tuesday 13th October at 5pm
Interviews to be held week commencing October 19th.
N.B. Please quote reference number 381 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Family Support Worker

£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

This role covers Northumberland, Newcastle, Gateshead, North Tyneside, South Tyneside, Durham, Darlington, Hartlepool, Sunderland, Stockton, Redcar and Cleveland and Middlesbrough.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

·A warm, inclusive approach to achieving goals quickly and correctly.

·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential. 

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Time off in Lieu

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our North East Care Team Office, we will only contact those applicants who have been successful.

If you require any adjustments during the interview process, please let us know as part of your application.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Admissions Avoidance Coordinator

£30,024 per annum

Birmingham

Full time

Permanent

37.5hrs per week

Location: Hybrid / CYP Hubs, Birmingham

Our client is a leading provider of mental health services in Birmingham and the West Midlands. They offer high quality services that support both recovery and wellbeing, and they actively work with people so that they can be in control of their lives.

They now have an opportunity for an Admissions Avoidance Coordinator to join them to work closely with people who have experienced mental health difficulties and are being supported through BSMHFT Children’s and Young People Community Hubs and Crisis services.

The main aim of the service is to offer an individualised service with a focus on the prevention of hospital admission and provide support for service users.

You will work closely with the other Discharge Coordinators providing support cover when required and you’ll work closely with BSMHFT CYP staff to identify individuals who are at risk of escalation because of hardships including social and environmental factors.

These individuals will be supported via the service through a person-centered approach that focuses on maintaining and strengthening the person’s wellbeing and enabling people to build their own resilience reducing crisis escalation.

They are looking for someone with experience of working in a paid role in the mental health field, with experience of supporting people age 18 – 25 to be in control of their lives.

You’ll have knowledge and experience of carrying out needs & risk assessments and you’ll have a good overall understanding of the social determinants of poor mental health and interventions to effect positive outcomes.

A full UK driving licence and use of a vehicle is also desirable but not essential.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Sunday 27th September 2026

Interviews will take place on Tuesday 6th October 2026

University Partnerships Manager

We are seeking an experienced relationship manager to develop university partnerships that improve access to higher education for disadvantaged students.

Salary: £20,004 pro rata (£33,340 FTE), or £21,804 pro rata (£36,340 FTE) for those living in a London borough
Location: Remote within England, Scotland or Wales, with bimonthly meetings in London and occasional UK travel
Hours: Part-time, 22.5 hours per week over three days (between Monday to Friday)
Contract: Fixed term until 31 December 2027
Closing date: Monday 28th September at 9am

About the role

This is an exciting opportunity to manage and grow a portfolio of university partnerships built around a shared commitment to widening participation and improving educational opportunities.

You will provide excellent account management and stewardship, ensuring university partners receive timely communication, meaningful engagement and high-quality impact reporting. You will strengthen existing relationships, support partnership renewals and identify opportunities to secure continued or increased funding.

Working closely with senior leaders and colleagues across fundraising, communications and programme delivery, you will:

• Manage relationships with university partners and key stakeholders
• Coordinate partnership milestones, events and engagement activities
• Produce clear and compelling proposals, reports and cases for support
• Support the research and development of new university partnerships
• Monitor higher education and widening participation policy and sector trends
• Raise the organisation’s profile across the higher education sector
• Maintain accurate CRM records, income pipelines and forecasts
• Ensure fundraising activity complies with regulations and sector best practice

About you

You will be a confident and credible relationship manager with experience of developing partnerships, generating income or achieving successful fundraising or sales outcomes.

You will need:

• Good knowledge of widening participation and the higher education policy landscape
• Strong relationship-building, influencing and negotiation skills
• Excellent written and verbal communication skills
• The ability to develop persuasive proposals and cases for support
• Strong organisational and project management skills
• The ability to manage competing priorities and work collaboratively
• A genuine commitment to educational equity and social mobility

Experience within higher education or charity fundraising would be advantageous, as would experience of impact reporting and using a fundraising database such as Salesforce.

About the organisation

You will be joining an education charity that supports young people from under-resourced backgrounds to access leading universities. Through a combination of tuition and in-school mentoring, the organisation helps students improve their grades, navigate the university application process and fulfil their potential.

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days 
• PerkBox
• Employee Assistance Programme, a 24-hour helpline for staff.
• Online Medical assistance
• Interest-free travelcard loan
• Cyclescheme loans
• 2 paid Volunteering Days and 1 paid Wellbeing Day
• Employer’s pensions contributions (3%).
• Learning and Development opportunities.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

Applications are particularly welcomed from people from under-represented backgrounds and those with lived experience connected to the organisation’s mission.

Appointment is subject to appropriate pre-employment checks, including a DBS check.

Other roles you may have experience of could include University Partnerships Officer, Higher Education Partnerships Manager, Widening Participation Manager, Corporate Partnerships Manager, Fundraising Manager, Account Manager, Relationship Manager, Partnerships Development Manager or University Engagement Manager.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP