53 Helpline jobs

SALARY:

TSP (2024) Points* 32 – 35, starting at £42,345.37 pa

HOURS:
37 hours per week

*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase. 

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

This a new and exciting role created to support Touchstone’s aspirations to grow and further develop innovative community-led mental health services. The successful person will be responsible for driving forward a diverse income portfolio including across statutory funders, major donors and corporate sponsors as well as supporting the development and delivery of an ambitious community fundraising strategy.

The successful candidate will have significant experience of fundraising, bid writing and securing significant grants.

Information session via TEAMS on Tuesday 10th November 2026 at 12:30pm. Email the recruitment team for a link to join.

CLOSING DATE: Sunday 22nd November 2026

Interviews will be held on: Thursday 3rd December 2026.

Any queries regarding this vacancy can be made to the recruitment team. Details on the Touchstone website.

Please email completed Touchstone application forms to recruitment. Details on the Touchstone website.

For further details click on the following link: Invest to Grow Recruitment Booklet

Application forms and documents:

Application Form

Job Description

Person Specification

Advice on Completing Application Forms

Equal Opportunities Policy

Recruitment Of-Ex-Offenders Policy

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting our website or by e-mailing recruitment.. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.