Home support manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Customer Success Executive
Reporting to: Customer Success Manager
Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)
Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)
We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.
Flexible working hours are available after successful completion of the probationary period.
Primary Responsibility
As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.
You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.
The Role
- Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
- Prioritise incoming calls (with occasional outbound calls when required).
- Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
- Prepare daily, weekly, and monthly stats/sales reports as needed.
- Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
- Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
- Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
- Stay up to date with new products and features across CharityJob.
- Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
- Support other internal departments when required and agreed with the Customer Success Manager.
The Person
- Passionate about delivering great customer experiences
- Friendly, confident telephone manner
- Excellent verbal and written communication skills
- Strong problem‑solver
- Organised, methodical, and proactive
- Collaborative team player
Does this sound like you? If so, we’d love to hear from you, so please submit your application now.
The Company
CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them.
We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.
Application Instructions
Please click the ‘Apply Now’ button to submit your application.
Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
The Trust is recruiting a creative and committed Research and Policy Officer to join our team. Reporting to one of the team’s Research and Policy Managers, the successful candidate will play a significant role in developing and preparing the Trust’s research and policy outputs, working across the core areas of the Sutton Trust’s work (early years, schools, apprenticeships, higher education and access to the workplace). This will include helping to produce original, data rich and policy relevant research reports, along with contributing to other Trust research projects. They will also support the policy and advocacy work of the Trust, including performing background research on topics relevant to educational inequality and social mobility as required.
Main duties
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To contribute, with colleagues, to several data-rich research reports accessible to practitioners and policy makers, over the course of the year, as agreed with the Research, Communications and Policy leadership team
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To support the Sutton Trust's programme of research and policy work, including:
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Providing staff with background research, analysis and data on relevant topics
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Producing literature reviews
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Supporting research funding bids
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Providing administrative support
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Working with Communications colleagues to develop messaging and content for disseminating and publicising reports
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Supporting advocacy work, as required, with MPs' staff, civil servants, special advisers and other policy makers
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Other duties as necessary from time to time
Person Specification
Essential
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Excellent analytical skills and understanding of research methods, primarily quantitative research, as well as literature/evidence reviews. This should include significant experience of using data analysis software such as SPSS/Stata/R/Python or equivalent
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A qualification in a social science or other numerate discipline, including statistics, mathematics, economics, computer science, data science or similar discipline in the social or natural sciences at undergraduate level, or comparable experience
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Two years' experience working in research in a professional or academic environment (e.g., PhD, post-doc)
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Excellent verbal and written communication skills
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High degree of initiative and the ability to take responsibility for projects
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Personable, flexible and discreet; able to fit into a busy, small team in a fast-paced policy environment
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Sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Eligible to work in the UK (see here for information about right to work)
Desirable
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Experience of conducting research using adminstrative datasets (e.g., National Pupil Database) or longitudinal datasets (e.g., Longitudinal Education Outcomes dataset, Understanding Society, Next Steps)
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Knowledge of one or more of our priority policy areas (early years, schools, apprenticeships, higher education and access to the workplace), and the wider education policy environment in England
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Strong understanding of government and the public policy environment
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Experience working within or an understanding of the not-for-profit sector
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Experience in education (for example, as a teacher or in another front-line educational role), education policy or a closely related field
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A postgraduate qualification in a numerate discipline (see above)
Terms of Appointment
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Contract: Full-time, permanent
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Salary: £32,000 - £38,000 per annum
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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A DBS check may be required
Interviews
Applications should reach us by 5pm, Friday 24th July, with first round interviews held over Zoom on Monday 10th August, and second round interviews held at our London offices on Monday 17th August.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us make sure no one living with nystagmus ever feels alone. We're looking for a Chief Executive who can turn a trusted, growing charity into a fundraising and communications powerhouse.
The Nystagmus Network is a small charity with an excellent reputation. For forty years, we've been the voice people turn to when they need it most. Whether that's a parent whose child has just been diagnosed, an adult navigating a new condition, or a clinician looking for a research partner with expertise in patient involvement. We've built that trust one relationship at a time, and now we're ready to grow it into something bigger.
We need a Chief Executive who sees fundraising at the heart of the charity, and as storytelling with a purpose. If you thrive on walking into a room with a funder and leaving with a partnership, you're the person for us. Securing significant income through trust and statutory bids sits at the heart of this role, and so does the expertise in demonstrating impact. Sharp, compelling reporting that shows funders and supporters exactly what their money makes possible.
We're looking for someone who can shape a communications and brand presence that matches the strength of our reputation, someone with experience in setting direction for external-facing content, comfortable working with fractional expertise to keep our voice consistent and professional, and just as comfortable being the face of that voice themselves. You'll be equally at home talking research priorities with an ophthalmologist as you are meeting a family with an unexpected diagnosis.
This is a hands-on role in a lean, ambitious organisation. You'll hold real responsibility for strategy, governance and our external profile, working closely with a supportive Board of Trustees, but you'll also be close enough to the work to take ownership of the insight and data that prove it's working. We want to hear from you if the idea of taking real ownership of all aspects of running a charity appeals to you, if you are a self starter with the skills to manage a wide range of projects and ideas.
You do not need to have been a Chief Executive before. What you do need is real sector experience, credibility with funders and trustees, and the drive to turn ambition into a deliverable plan. We particularly welcome applications from people with personal experience of nystagmus or other eye conditions.
If you can bring both the strategic weight and the storytelling instinct this next chapter needs, we would love to hear from you.
Part-time · 3 days per week · 12-month fixed-term contract · £44,000-48,000 per annum, depending on experience (pro rata) · Remote, with periodic in-person meetings
Please keep cover letters to one page maximum and be sure to answer the following questions:
1. What is it about your previous experience that makes you a good fit for this role?
2. Please describe what you consider to be the biggest opportunities for the Nystagmus network
3. What made you apply for this role?
Our mission is to champion the cause of the nystagmus community we support.
The client requests no contact from agencies or media sales.
British Heart Foundation (BHF) is embarking on an enterprise-wide transformation project to become a truly customer-centric organisation – where everything we do, culturally, operationally & technically, is designed to help meet audience, prospect and customer need. We will engage, win and retain more customers than ever before, increasing our impact, so we can save and improve more lives.
We are recruiting for a Marketing Automation Specialist on a 12-month fixed term contract to play a critical role in BHF’s transformation to a truly customer-centric organisation by enabling the delivery of automated, personalised, omnichannel journeys.
In this role you’ll specifically focus on translating campaign briefs and technical designs into fully operational workflows within Adobe Campaign V8 (ACC), Adobe Journey Optimiser (AJO), Adobe Real-Time CDP (RT-CDP) and Data Distiller. You will act as the bridge between technical architecture and live execution, ensuring workflows are scalable, efficient and aligned to business needs.
Working within the Digital Content & Journeys team, you’ll complement existing strengths in direct mail, email and SMS execution by introducing deep workflow expertise, enabling the team to move from campaign delivery to end-to-end journey orchestration.
Importantly, you’ll also play a key role in upskilling the wider team, embedding knowledge, standards and best practice for Adobe-based workflow development.
About you
We’re looking for someone with strong hands-on experience in marketing automation and journey orchestration, ideally using Adobe Campaign and/or Adobe Journey Optimiser. You’ll be confident building automated, multi-step, trigger-based journeys and using customer data to create relevant, personalised experiences across large-scale audiences.
You’ll bring a strong understanding of how data, workflows and campaign platforms fit together, with the ability to translate technical documentation, data models and journey designs into practical, working solutions. Experience with Adobe Real-Time CDP, Data Distiller, segmentation, personalisation and audience activation would be especially valuable.
You’ll be technically minded, detail-oriented and comfortable working in complex environments, collaborating closely with data, technology and marketing teams. Just as importantly, you’ll be able to explain technical concepts clearly to non-technical colleagues and help others build confidence in using new tools and ways of working.
We’re also looking for someone organised, collaborative and proactive, with strong problem-solving skills and a focus on creating scalable, reusable approaches. If you’re excited by the opportunity to support an enterprise-wide transformation and help shape smarter, more connected supporter journeys, we’d love to hear from you.
Working arrangements
12-month fixed term contract (from start date). Start date is as soon as possible.
This 12-month fixed-term contract role has been created to support a major digital transformation programme. In this role, you will help deliver the migration of our marketing technology platform from Dotdigital to Adobe, including the redesign of hundreds of campaigns into customer-centric journeys. This significant programme of work will run through a series of sprint cycles until May 2027, followed by a period of optimisation and hypercare until the end of this fixed term contract role.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Finance & Operations Manager
- Working hours & Location: 2.5 days per week (20 hours) including both in-person hours in Norwich (Monday and Wednesday) and home working- we do offer some flexbility with the hours in office.
- Responsible for: Working with the Charity Director to ensure all financial and operational services are professional managed and organised.
- Type of Contract: Permanent role. The post is available for start in August 2026.
- Holiday entitlement: Paid annual leave (includes Bank holiday entitlement) is 14 days a year (28 days FTE)
- Special considerations: Appointment will be subject to satisfactory Enhanced Disclosure & Barring Service (DBS) check and to receiving suitable job references. Applicants must be eligible to live and work in the UK.
At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.
Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.
The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.
As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.
This role has an occupational requirement for the post-holder to be an active Christian and to be prepared to lead staff and others in prayer times and work with churches.
What you will be working on:
- Working closely with the Charity Director and Trustees, you will develop and manage the charity’s financial strategy, including setting annual budgets and producing quarterly management accounts with clear spend-versus-budget reporting. You will liaise with external accountants to prepare year-end accounts and take responsibility for day-to-day financial operations, including payroll and maximising Gift Aid income.
- In partnership with the Charity Director, you will help secure the organisation’s financial sustainability by preparing funding bids, monitoring programme finances, and ensuring accurate financial reconciliation.
- You will also support the Charity Director and Trustees with staff recruitment, drafting contracts and job descriptions, and overseeing leave and timesheet processes.
- Working with the Charity Director and Support Manager, you will help ensure that policies and procedures are robust, up to date, and aligned with operational needs, contributing to policy development, updates, and risk assessments.
- In addition, you will manage and report on key data relating to students, volunteers, and donors, producing management information and contributing to both the Charity Commission Annual Report and the English+ annual report.
- As part of a collaborative team, you will also help plan and deliver events such as the Summer Programme and seasonal activities. Given the nature of a small organisation, there may occasionally be opportunities to support wider activities, including assisting with classes where needed.
This role is for you if you have:
- Excellent financial, administrative, and organisational skills, and are a self-motivated, highly organised team player who can manage your workload independently with minimal supervision.
- The ability to be flexible and adaptable, maintaining a caring yet professional approach, thinking creatively under pressure, and responding calmly to unexpected changes.
- Strong IT skills and a clear, concise writing style, with the ability to produce high-quality funding applications, reports, policies, and staff documentation.
- Strong interpersonal skills, a genuine commitment to equality, and the ability to engage empathetically with people from diverse backgrounds.
- A positive, proactive attitude, a creative mindset, and strong problem-solving abilities, with enthusiasm for working collaboratively in a small, fast-paced, and evolving charity.
- A clear commitment to the mission of English+ and a willingness to actively support and promote the organisation’s faith-based ethos.
English+ is a charity offering free English classes and activities, helping adults build confidence, build friendships and integrate in UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
The Chartered College of Teaching is currently working on a number of exciting projects, and is recruiting a Teacher Development Specialist to support this work. This is a fixed term position which will focus on supporting the delivery of a key strand of our work relating to teacher and leadership development in the context of educational technology (EdTech) implementation. By joining our team as a Teacher Development Specialist, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession.
The role will run until the end of October 2026 in the first instance.
We are open to full time or part time candidates.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Home based or office based, with hybrid-working options.
Start date: As soon as possible.
Deadline and interview: Applications will close at 12:00 on Wednesday 29th July 2026 but we will be reviewing applications and interviewing on a rolling basis so we encourage you to apply early. We will interview as soon as a suitable candidate is identified and therefore may close the role early.
Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
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membership
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teacher CPD and accreditation
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research, policy and events
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online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The Teacher Development Specialist will play a key role in supporting our work around teacher and leadership development, and delivering one of our key projects focusing on understanding effective practice in relation to building expertise through collaboration. Drawing on their deep understanding of research, evidence and practice around teacher development, the Teacher Development Specialist will look to identify and build on existing practices and will seek to understand how as a profession we might encourage innovation and knowledge-sharing across the education sector. They will work with internal colleagues and wider stakeholders to understand how these practices might best apply to the field of Education Technology (EdTech).
This would be an ideal opportunity for anyone who is interested in using research and evidence to build collective understanding of effective practices across the sector.
Generating insights
You will work as part of an internal project team, leading on a key deliverable relating to strengthening expertise through collaboration, specifically within the context of Educational Technology.
You will:
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Draw from literature, published research and theory around teacher development and school implementation to generate actionable insights about effective practice.
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Gather insights from a range of key stakeholders, including teachers, school leaders, policy makers and sector experts to understand and analyse existing practices, identify effective approaches and identify potential barriers or levers which might influence effectiveness of identified approaches.
Disseminating learning
You will spend some of your time disseminating what you have learnt:
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producing high-level summaries and reports to draw together recommendations and inform future work in this field.
Wider team activities
You will have the opportunity to work closely with colleagues from across the organisation as a member of the core project team, contributing to project meetings, working collaboratively to synthesize findings, develop recommendations and support wider elements of the project as required.
You will
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Engage in CPD, learning activities and training to maintain and develop your knowledge and skills
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Arrange and participate in meetings, as required
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Perform other activities as and when required in order to fulfil the purpose and requirements of the role
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Apply your expertise to support the College’s wider work around teacher development as appropriate.
About You
We’re looking for someone who is enthusiastic and knowledgeable about teacher and school development; who is motivated by our mission and who is truly passionate about supporting the education sector.
The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.
Person specification
Essential knowledge and experience
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Educated to at least degree standard, with QTS / higher degree desirable
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Proven knowledge and understanding of effective professional development methodologies
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Critical understanding of research and evidence relating to teacher professional development and implementation
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Experience of teaching in schools in the UK or internationally
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Strong analytical skills with experience of applying research and insights to inform decision-making, strategy or school/trust development
Desirable knowledge and experience
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Able to produce content (inc. written reports and research summaries) for a range of audiences including teachers, school leaders and policymakers
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Experience of carrying out qualitative research or stakeholder research (e.g. interviews, focus groups, stakeholder workshops)
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A good understanding of the English school system including an understanding of, or interest in, Educational Technology (EdTech) and evidence-informed technology adoption
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Experience of designing and/or delivering teacher professional development
As well as technical requirements, we are looking for people who:
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Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change.
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Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues.
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Learning and feedback oriented, intellectually curious, and keen to develop their skillset.
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Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
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Flexible working: responsive management, flexible hours, hybrid or fully remote working
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Professional development, including formal and informal training and support
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Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
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Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
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Becoming increasingly representative of the sector and geographies that we operate in
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Providing a positive experience of work as part of an inclusive culture led by our organisational values
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Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
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All applications are anonymised until the point of interview
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Line Managers trained in recognising bias
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We implement a standardised interview template and competencies matrix for a fair and transparent process
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All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request via our website.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
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Two satisfactory references
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Proof of qualifications
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Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.
The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager – Community Services
Location: Bury
Contract Type: Permanent
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
About Safenet
We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.
We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.
Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.
Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.
“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”
About the Role
As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.
Key responsibilities
- Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.
- Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.
- Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.
- Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.
- Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.
- Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.
- Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.
- Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.
What we are looking for
We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.
You might come from:
- Substance misuse or addiction recovery services
- Trauma‑informed women’s services
- Mental health or psychologically informed environments (PIE)
- Housing or supported accommodation with complex needs
You will bring:
Essential:
- Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
- Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
- Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
- Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
- Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
- Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
- Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.
Desirable
- ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
- Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
- Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
- Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.
Essential Core Skills
Health & Safety Awareness
All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI)
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 31/07/2026
We can’t wait to welcome you to our team!
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
The client requests no contact from agencies or media sales.
37 hours per week / permanent / working Monday to Thursday 0900-1700, Friday 0900-1630.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
We are seeking an experienced and strategic leader to take ownership of our Asset Management and Income functions, driving the performance, sustainability and compliance of our diverse property portfolio. This role will be responsible for shaping and delivering a forward-thinking asset management strategy that aligns with organisational goals, ensuring our homes meet all regulatory standards while delivering excellent repairs, voids and customer satisfaction outcomes. You will lead on investment planning, data-driven decision making, building safety, and environmental sustainability, including decarbonisation and energy efficiency initiatives. Working collaboratively across teams and with residents, you’ll ensure that services are responsive, informed by feedback, and deliver real value for money.
Alongside this, you will oversee a high-performing income function, leading the delivery of customer-focused income collection services and ensuring effective management of leases, arrears and financial performance. You will drive improvements through digital innovation, strengthen financial resilience for residents, and ensure compliance with welfare and regulatory requirements. As part of the senior leadership team, you will play a key role in shaping organisational culture, leading and developing teams, and contributing to continuous improvement across services. This is a unique opportunity to make a lasting impact by optimising assets, enhancing service delivery, and supporting communities across Sussex and Surrey.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Experience and Knowledge
We are looking for a highly experienced and strategic leader with a strong background in asset management within social housing or a similar sector. You will bring significant senior leadership experience, with a proven track record of delivering high-performing, customer-focused asset management, repairs, and maintenance services that achieve excellent value for money. A recognised professional qualification (MCIOB or CIH Level 4/5, or willingness to work towards Chartered status) and a commitment to continuous professional development are essential.
You will have a deep understanding of regulatory and legislative requirements relating to housing, alongside strong expertise in welfare benefits and their impact on residents and service delivery. Experience in leading change, implementing best practice, and driving continuous improvement is key, as is your ability to manage contracts, budgets, and performance to meet organisational targets. You’ll also bring strong financial acumen and experience of delivering against KPIs in a complex, fast-paced environment.
As a leader, you will be a strategic thinker with excellent analytical and decision-making skills, able to use data and insight to inform direction and performance. You will build strong relationships quickly, influencing a wide range of stakeholders, including Boards and external partners. Strong communication and presentation skills are essential, alongside the ability to manage competing priorities and navigate challenging situations with professionalism and resilience.
You will also demonstrate strong digital capability, including experience of asset management systems and MS Office 365, and a clear commitment to fostering a positive, inclusive, and high-performing culture. An understanding of (or willingness to develop knowledge of) working with young people with complex needs and psychologically informed environments is desirable, aligning the built environment with the needs of those we support.
CLOSING DATE: Sunday 19th July at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.
£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Establishing a night-time routine
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others.
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.
Desirable:
- Other relevant professional memberships and/or specialist qualifications and languages.
- Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Head of Application Management
These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, collaborative and interpersonal skills to join the Leadership Team, as Head of Application Management.
Position: Head of Application Management
Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £63,813 annum
Contract: Permanent
Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Head of Application Management, you will be responsible for the leadership, strategic direction and effective delivery of all business applications used across the Sanctuary, ensuring these are reliable, secure and support operational and strategic goals. Within this multifunctional and rewarding role, you will lead, support and develop the application management team so they can deliver a high-quality and customer-focused service, fostering a collaborative working culture, encouraging innovation and shared problem-solving.
Your principal duties and responsibilities will include:
- Leading the development and delivery of an application management strategy, ensuring it supports the current and future needs of the organisation.
- Establishing clear processes for the full lifecycle of applications, including acquisition, development, maintenance, and retirement.
- Overseeing the performance, availability, and reliability of all business-critical applications, ensuring services run smoothly and efficiently and support business continuity and the delivery of organisational objectives.
- Ensuring effective incident, problem, and change management processes so that application issues are resolved promptly and downtime is minimised.
- Building strong working relationships across the Sanctuary, acting as the main point of contact for application related advice, priorities and improvement.
- Ensuring applications comply with regulatory requirements, data protection obligations, and security standards.
- Identifying and managing risks related to application services, implementing appropriate controls and mitigation strategies.
About You
We are looking for someone who has:
- Proven experience of leading application management or enterprise systems teams.
- A strong understanding of ITIL, DevOps, and Agile methodologies.
- Familiarity with SFIA framework and digital transformation principles.
- Excellent leadership, communication, and stakeholder management skills.
- Proven strategic thinking and decision-making skills.
- Strong analytical and problem-solving skills.
- Practical experience of managing complex application landscapes and vendor ecosystems.
Benefits include:
- Competitive pension.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Application Management, Systems Management, Director of Application Management, Application Management Director.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Chiva is looking for a compassionate and experienced Specialist Support Officer to provide emotional support, advocacy, and practical guidance to children, young people, and families affected by HIV across London.
About Chiva
Chiva is a charity in the UK whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.
What You’ll Do
- Provide one-to-one and family support
- Advocate for young people across health, education, and social care services
- Work alongside NHS multidisciplinary teams
- Deliver engaging peer support events and group activities
- Help young people navigate their journey into adult healthcare services
Who We’re Looking For
You will be a qualified social worker or registered health and social care professional with experience of supporting children, young people and families with complex needs. A passion for empowering young people and promoting inclusive, person-centred support is essential.
Join Chiva and become part of a dedicated team making a real impact every day.
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Please see the Job Description and Person Specification on the Chiva website for full details.
Deadline for applications: Thursday 9th July 2026.
Interviews to take place on: Monday 20th & Tuesday 21st July.
The client requests no contact from agencies or media sales.
Community Engagement and Social Action Adviser
Based at the Diocesan Office, Rochester (with hybrid working)
Full-time (4 year FTC)
Grade 6 | Salary: £37,121
Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement? Are you someone who can help deliver and organise the strategic vision of the diocese?
The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.
About the Role
Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, help grow volunteer-led community initiatives across the Diocese, and collaborate with multiple workstreams, contributing to the wider strategic aims of our programme.
Your key responsibilities will include;
· Planning and supporting the delivery of diocesan community engagement and social action initiatives
· Taking the lead on some of the key social issues affecting local communities
· Nurturing positive working relationships with parishes
· Offering advice and signposting on funding, partnerships, and best practice
· Developing and analysing local demographic data to inform parish strategy
· Delivering and collating surveys and listening exercises, and facilitating events and focus groups
· Coordinating and expanding community networks across the Diocese
· Encouraging and equipping parish volunteers and community hubs
· Building strong relationships with parishes and external partner organisations
· Acting as a bridge between local churches and wider community stakeholders
· Working in collaboration with other departments within the Diocese on shared endeavours that help support the Diocesan Strategy.
You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.
About You
We’re looking for someone who is:
· A disciple of Jesus with a deep commitment to faith in action and social justice
· Passionate about faith in action and addressing the 3rd and 4th Marks of Mission
· Experienced in community engagement, social action or the voluntary sector through working in the charity, local authority or public sector
· Has experience of organising and leaving events and focus groups
· A skilled communicator who is approachable, encouraging, and adaptable
· A natural networker who can build strong partnerships across sectors
· Organised and detail-oriented, with the ability to manage multiple projects
· Experienced in project coordination and working with volunteers
· Comfortable analysing and presenting data to support local planning
· Confident using Microsoft Office and digital communication tools
Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.
There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).
This role will include travel across the Diocese including some evenings and weekends.
What we can offer:
· Flexible working, hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 July, 2026
Interviews will be held on: 5 August, 2026
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245
Holidays: 28 days per Annum
Part time Support Worker
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary: £14.80 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
• Sleep in allowance


