Homeless Health Link Worker Jobs in London
Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on.
About the role:
As the post-holder, you will be working in our Camden Women's Recovery Service hostel providing specialist interventions for a designated caseload and to the wider client group, via our in-house recovery programme.
Your role will be working intensively with the residents on their supports needs. The role of Complex Needs Project Worker is a specialist role, designed to work with people who may be more difficult to reach and establish working relationships with. As such, you will role model good practice for working with those who have experienced multiple disadvantage by adopting a trauma informed approach.
Within this setting, you will also work to establish a culture of co-production where residents are at the forefront of the work that is carried out, helping to promote autonomy and build individual confidence and interpersonal skills.
The rota for the post is earlies (8 am - 4 pm) and lates (2.30pm - 10.30pm).
About you:
- Previous experience of working with female rough sleepers or people with complex mental health, physical health or substance use support needs.
- An understanding of working with people using person-centred approaches and working collaboratively within a harm minimisation and recovery framework.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: 22nd December 2023 (Midnight)
Interviews to be held on: W/C 1st January 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
We love what we do and we're passionate about making a difference to the lives of the people we work with.
Single Homeless Projec...
Read moreThe client requests no contact from agencies or media sales.
Are you an empathetic, patient individual, who wants to make a difference to the lives of vulnerable people? Prospectus is delighted to have partnered with Healthy Living Projects (HLP), a well-established organisation in East London that has been delivering crucial services to the local community for over twenty years. They are now looking for a Health Advocate on a fixed-term basis for an initial period of 12 months to join their Welcome Project team.
Based in the purpose-built centre in Ilford, the Welcome Project provides advice and guidance on a range of issues associated with homelessness; practical support; support with entering the job market; a nurse led clinic; counselling; alternative therapies and a chiropody clinic. As a Health Advocate you will work to improve both the mental and physical health of those who access HLP’s various services, helping to enable homeless and vulnerable adults to live independent and fulfilled lives.
As part of this role you will work both one-on-one with clients, providing advice and guidance, developing support/actions plans to help them tackle difficulties they may be experiencing, but also organising group sessions and practical workshops that address barriers to living independently including life skills, employability and relationships.
Working alongside the Welcome Project team, you will be involved in the development of new policies, procedures and initiatives, and contribute towards the development and implementation of strategies to tackle homelessness.
Partnership working is key in this role; you will regularly review support plans and liaise with other professionals such as social workers, probation officers and psychiatric nurses where necessary. You will also develop and maintain links with key service providers, and make referrals to other agencies, both statutory and voluntary, where issues raised require more specialised help.
Ideal candidates will have experience of working with socially isolated and hard to reach individuals, and a knowledge and understanding of areas such as homelessness, mental health and substance abuse. An ability to build effective and positive working relationships with clients and project partners is essential, as is a non-judgemental and empathetic outlook. A background in health or social services would be helpful but is by no means necessary. Knowledge of housing law and tenancy rights would also be useful. The post is funded through the NHS for an initial 12 month period, with a view to secure an extension.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you in your application.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ingram Court is a 44-bed service for single homeless people aged 18-22 in West Croydon
Our customers come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking.
The support for each customer is person-centred and requires productive energy and innovative ideas. This means that no two days are the same and can be challenging but very rewarding, and exciting place to work. Ingram Court has many opportunities for colleagues to grow and develop into other roles within the organisation.
You will join a lively, supportive, and friendly team to work together to provide an excellent robust service for our young people.
You will be required to support a caseload of at least 6-8 customers to:
• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto to independent living
• Plan and set targets to achieve and take appropriate action to meet their goals and aspirations
• Take part in activities with young people and provide them with opportunities that generate aspiration and confidence
You will act as the advocate between professionals we work with and a range of local authority, community, and voluntary sector providers.
About You
As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face. You will understand the issues that come with being a young person in a difficult situation and the challenges that this can bring. You will be expected to stand by the young person to overcome these together.
You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.
You will be part of a dedicated and supportive team and will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.
You will also be passionate about helping people and demonstrate enthusiasm, to develop trust and hope with the young people.
You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am-3pm), evenings 2pm to 10pm) - these also include mid shifts911-7pm) and alternative weekends. You will need to have the correct right to work in the UK in place. Evolve does not have an employer sponsorship license.
In return we can offer you:
- Over 6 weeks holiday per annum (rising with service)
- Able to buy or sell additional one week holiday per annum.
- Employer paid DBS checks.
- Occupational sick pay
- Employer contributory pension scheme
- 4 X salary Life Assurance
- Medical Cash Back Plan
- Yulife Employee Assistance & Rewards Programme
- Cycle to work scheme.
- Full training and induction programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
What we do
Causeway is a small housing association, originally set up to accommodate young Irish migrants, and now p...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. Oasis Hub Hadley with North Middlesex Hospital A&E department, is looking for a dedicated Youth Development Outreach Workers with a mental health specialism to support young people who have experienced violence which has had a negative impact on their mental wellbeing.
This role’s primary purpose is to participate in a youth outreach service that provides additional support for young people who have been affected by violence and require support with their own mental wellbeing.
Duties Include:
- Offering and facilitating intensive 1:1 support for young people.
- Planning and delivering mental wellbeing workshops that develop the strategies for looking after your own mental health.
- Link young people into appropriate services.
- Develop and evaluate a model of care that enables young people to benefit from community based interventions.
- Ensure new referrals are received and passed on in a timely manner.
- Assist the team by facilitating high quality information gathering/sharing to track the support given and the success of the project.
You could be successful in this role if you:
- Have a relevant qualification in the mental health field.
- Experience of working in a youth/community setting affected by youth crime.
- Experience of mentoring / supporting young people.
- Possess excellent oral/written communication and organisational skills.
- Are self-motivated, with the ability to take initiative and work under some pressure.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. If you are interested in being part of this life-changing service and want to know more, please contact Oasis UK by visting Oasis UK Charity website.
Please submit your CV and covering letter at your earliest convenience by visting our Oasis UK Charity website. Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
Closing date for completed applications is Midday 2nd January 2024. Interviews will be held during the week commencing 8th January 2024 in Ponders End, Enfield.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Location - Oasis Community Hub Hadley and North Middlesex University Hospital
Hours - Full-Time, 40 hours per week (1 FTE)
Fixed Term Contract to March 2025
Salary - £26,072 - £31,721 per annum
Oasis supports Equal Opportunities. Registered Charity No.1026487
You don’t have to look very far in this world to see the injustice that surrounds us – there’s a lot of people living difficult lives in even more... Read more
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Groundswell are recruiting a Case Worker to work alongside NHS UCLH Find&Treat as part of their Mobile Health team delivering high quality health advocacy to excluded and vulnerable people. The team operate a Mobile Health Unit (MHU), going out to hostels, hotels and Day Centres supporting people to get diagnosed and complete treatment for important public health infections including Tuberculosis (TB) and Hepatitis C and more recently COVID-19. Additionally, the MHU provides on-the-spot access to essential immunisations and the team are continuously innovating to outreach additional health opportunities.
The role involves building relationships with people experiencing homelessness to encourage them to access the health opportunities provided by Find&Treat (Tuberculosis (TB) and Blood Bourne Virus (BBV) screening / Essential immunisations / support to register with primary care services and attend hospital appointments and support to engage with drug and alcohol treatment services) working in close partnership with the Groundswell Homeless Health Peer Advocacy (HHPA) programme.
This is a fixed term post that provides a great opportunity for a creative and committed individual to develop skills and gain knowledge as part of this internationally recognised and award-winning outreach team. Training will be provided where appropriate and could include clinical skills such as BBV testing patients or research methods skills. Find&Treat have strong links to research activities at UCL and would encourage individuals with an interest in public health research to apply.
Candidates with experience of social exclusion due to homelessness, imprisonment, sex work, drug use, migration or otherwise being part of a marginalised population, who meet the specification, will be given priority access to this post
Groundswell is a registered charity, which exists to enable homeless people to take more control of their lives, have a greater influen...
Read moreThe client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Join the Single Homeless Prevention Service (SHPS) as an Integration and housing coach, working with newly recognised refugees to support them into housing and settling into the UK.
Title:Refugee Housing & Integration Coach (SHPS)
Salary: £41,167
Contract: 12 months (with possibility of extension)
Hours:35 hours per week
Location: Crisis Brent Skylight (Harlesden) and local community settings.
About the role
As a SHPS Refugee Housing & Integration Coach you will be joining an exciting and growing new service which supports newly recognised refugees. This innovative new approach will focus on engaging with refugees early to advise how to access housing, health, benefits or employment and help to plan and fulfil their personal goals to become fully integrated into the UK. You will be reaching out to refugees and building relationships with people who have a range of support needs to outline what services and support they can access. A main focus will be on housing individuals as quickly as possible and then working with them to sustain their accommodation outcomes and fulfil integration goals. This role requires empathy and commitment, skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.
About you
To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:
- Building relationships and working with empathy, respect and cultural sensitivity
- Demonstrating collaborative approaches and a willingness and ability to work positively in partnership with different stakeholders internally and externally
- Supporting people to relieve homelessness (through assessments, housing, advice and support to sustain tenancies)
- Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing and developing and supporting with integration goals
- Actively contribute to sourcing suitable and affordable accommodation
- Ability to work in a fast-paced and results focused environment.
- Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
- You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness or a refugee background, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 10th December 2023 (at 23:59)
Interviews will be held on 15th and 18th December 2023
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ...
Read moreThe client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Join the Single Homeless Prevention Service (SHPS) as a housing coach, preventing and relieving homelessness of local people by finding sustainable solutions in the private rented sector.
Title:Housing Coach (SHPS)
Salary: £41,167 per annum
Contract: Permanent
Hours: 35 hours per week
Location: Crisis Brent Skylight (Harlesden) and local community settings.
About the role
As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also help individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.
About you
To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:
- Supporting people to prevent and relieve homelessness (through assessments, housing people, negotiating with landlords, advice and support to sustain tenancies)
- Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing around housing
- Ability to work in a fast-paced and results focused environment.
- Liaising and negotiating with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (landlords, accommodation providers, local authorities, DWP, etc.).
- Actively contribute to sourcing suitable and affordable accommodation
- Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
- You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 10th December 2023 (at 23:59)
Interviews will be held on Friday 15th December and Monday 18th December 2023
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ...
Read moreThe client requests no contact from agencies or media sales.
Job title: Peer Coordinator
Reporting to: Participation Manager
Hours: Full time: 37.5 hours per week
Salary: £30,000 per year
Benefits: 5% employer pension and 28 days annual leave plus bank holidays
Contract: Fixed term until March 2025 (with possibility of extension depending on funding)
Location: Hybrid. You will be expected to frequently work from our office in Workspace, Kennington Park in Oval and from services in City of London, as agreed with your Line Manager. You can work from home when not required in the office.
Groundswell are recruiting a Peer Coordinator to support volunteers with lived experience of homelessness, also referred to as ‘peers’, to participate in projects tackling homelessness in London. Groundswell have extensive experience in developing and delivering peer-led projects that harness people’s insight and experience of homelessness to tackle issues and coproduce new solutions. We work with NHS services, local authorities and other service providers supporting people experiencing homelessness, to ensure that the views of people who have gone through similar challenges are included in the design and delivery of services. This not only leads to the provision of services better suited to people’s needs, but also supports the progression and recovery of peers involved in participation activities.
The Peer Coordinator will draw on Groundswell’s experience in building participatory networks, bringing people together to advise on meaningful ways to involve people with experience of homelessness in system change and service improvement. Our networks of peers examine the positive and negative roles that services have played in their lives and wellbeing, identify common themes in their experiences, explore and test new approaches to problems they face. The Peer Coordinator will support peers to take part in these activities in a meaningful, accessible and psychologically safe way. They will also build relationships with service providers in London, to ensure that the views of peers are embedded in their practices and to recruit new peers to our participation activities.
This role is a great opportunity for someone passionate about supporting people who have been excluded from services to use their insights to create a better society for people experiencing homelessness. The Peer Coordinator will need a good understanding of volunteer management and participatory approaches as well as excellent organisational skills.
Candidates with experience of social exclusion due to homelessness, imprisonment, sex work, drug use, migration or otherwise being part of a marginalised population, who meet the specification, will be given priority access to this post.
About Groundswell
Groundswell works with people with experience of homelessness, offering opportunities to contribute to society and create solutions to homelessness. Participation is at our core because the experience of homelessness is crucial in making decisions that affect lives and ultimately help people to move out of homelessness.
Groundswell exists to tackle:
- Homelessness - everyone has the right to a safe home and to contribute to society.
- Health inequalities - everyone has the right to good health and a right to access healthcare.
- A lack of participation - people who have experienced and escaped homelessness should inform the solution.
- A society that doesn’t work for everyone - the system has been designed in a way that restricts opportunity, it needs to change to work for everyone.
We achieve this through:
- Good health - We believe good health creates a foundation to move out of homelessness. Groundswell’s people focused health work and innovative services enable people who are homeless to access the health care they need – because everyone has a right to good health. •
- Progression - We are committed to developing and supporting a workforce of people with experience of homelessness to participate in designing and delivering solutions to homelessness whilst progressing in their own lives.
- Creating change - Groundswell brings together insight from people with experience of homelessness; we use this insight to tackle issues through changing practice and challenging policy.
Groundswell’s core beliefs
- The whole community benefits when we effectively tackle homelessness and social exclusion.
- We believe in people. People are society’s most valuable resource, and everyone has the capacity to make a contribution.
- There is no “them” and “us” – only us. Groundswell brings everyone together to create genuine solutions to homelessness.
- Participation works. Supporting people to participate creates more effective services and policy – and crucially enables people to move out of homelessness.
Peer Coordinator - tasks
1. Manage volunteer recruitment and induction
- Develop role descriptions and promotional materials, and design recruitment and induction processes that will ensure a diverse group in terms of demographics and experience are represented in our activities.
- Build and maintain relationships with services supporting people experiencing homelessness, to continuously recruit new volunteers amongst their clients.
- Working with Groundswell’s Training and Advisory Group and Learning and Development Manager, the Peer Coordinator will co-design a comprehensive training programme for volunteers.
- Facilitate discussions with volunteers to establish how they would like to receive rewards and incentives for their participation.
2. Create opportunities for peers to influence change
- Coordinate networks of peers in London to share experience, learning and insight on how to tackle health inequalities for people who are experiencing homelessness, and how best to work in partnership with people who have lived experience of homelessness.
- Establish and support the peers to develop focus groups on key themes (e.g. hospital discharge to the streets) which bring together people who need services with people who deliver and commission them and policy makers, to produce solutions to improve the system.
- Provide bespoke support to ensure people can participate in a meaningful, accessible and psychologically safe way. • Build relationships with and organise activities that will involve people who are typically excluded from services, considered ‘challenging’ or ‘hard to reach’.
- Identify any barriers to participation that volunteers may have and develop a plan to support people to overcome these, including physical and financial barriers.
- Undertake all meeting admin including arranging meetings, rooms, travel, refreshments and payment of volunteer expenses and incentives, and circulating actions and notes as appropriate.
- Arrange and facilitate team-building events to support the volunteers’ ability to trust each other and to work as a team. 3. Support peers’ progression
- Carry out regular one-to-one catch-ups with each volunteer to check in on their experiences, allow time to feedback on the process and review volunteer progression.
- Identify opportunities and creating a progression plan with volunteers.
- Working with Groundswell’s Progression Coach, support people to identify and engage with local services to them as part of their personal and professional progression (training, housing, benefits, immigration, debt, etc.).
- Help volunteers to build resilience and overcome obstacles to their progression.
4. Other responsibilities
- Contribute to evidence that peer-led services are effective by supporting the evaluation of participation activities in London.
- Keep informed of participation and co-productions news and trends to inform our work.
- Foster a co-operative and supportive team.
- Represent Groundswell in an appropriate manner.
- Participate in training, regular supervision and appraisal with your Line Manager.
- Undertake other work as agreed with your Line Manager.
- Promote equal opportunities in all areas of work.
Person specification
1. Experience and knowledge
Gained through employment, volunteering, or experience
Essential
- Personal experience of social exclusion due to homelessness, imprisonment, sex work, alcohol and/or drug dependency, migration or otherwise being part of a marginalised population.
- Experience of building relationships quickly, influencing and communicating with people at all levels.
- Experience of working in a participatory and coproduced way.
- Experience of managing or supervising volunteers.
- Understanding of the importance of professional boundaries including confidentiality.
Desirable
- Understanding of the challenges to accessing healthcare faced by people who are experiencing homelessness.
Skills and abilities
Gained through employment, volunteering, or personal experience
Essential
- Confident in organising and facilitating online and inperson meetings, including sending invitations, setting agendas, and producing minutes.
- Excellent team player and ability to build trusting and good working relationships with colleagues and external stakeholders
- Exceptional communication and interpersonal skills, and the ability to present information effectively in person, at meetings, and via phone and email.
- Good IT skills including confidence in using the internet for research, Outlook, Word, Excel, and PowerPoint.
- Excellent organisational skills. Detail-orientated and methodical approach to completing tasks.
Desirable
- Experience of using databases.
- Understanding of financial procedures and the ability to process incentives and expenses.
- Ability to give feedback to external organisations to help inform the way they deliver services.
Behaviours
Gained through employment, volunteering, or personal experience
Essential
- Passionate commitment to improving the lives of people experiencing homelessness
- High level of emotional intelligence. Able to engage people naturally and empathetically, build rapport quickly and to earn respect and trust.
- A commitment to participation; a willingness to listen and take direction from peers.
- Ability to work calmly under pressure and to tight deadlines, and to prioritise tasks.
- Ability to demonstrate a high degree of self-motivation and commitment.
- Understanding of and support of Groundswell’s core beliefs.
Support provided and reasons to join us
- Progression support - two thirds of Groundswell’s paid staff have their own lived experience of homelessness. For some people, the transition into paid work can present challenges. You will be able to access support from our Progression Coach if needed, to help you with your own goals and needs (training, housing, benefits, immigration, debt, etc.).
- Regular guidance, support and the opportunity to reflect on their work through regular catch-ups and supervisions with your Line Manager
- Reflective practice with a trained therapist.
- Access to training and development opportunities.
- Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.
- Strategic input - opportunities to input into Groundswell’s strategic direction.
- Feedback process - be able to input into working practices and know where to turn if any problems arise.
- Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.
Application process
To make an application, please submit your CV along with a cover letter in Word format which explains: •
- how you meet each of the areas outlined in the person specification above and •
- why you are interested in doing this job.
Please submit this information in Word (not PDF or other format), this is important as we blind all applications as part of our recruitment process. Please submit you application by 10am on Monday 8th January 2024.You will need to fill out your details and then upload both your CV and cover letter as Word documents. If you are shortlisted, we will invite you to an interview which will take place on Monday 15th January afternoon or on Wednesday 17th January morning.
Pre-employment checks
Please note that two references will need to be taken up before a job offer can be made. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years. You do not need to provide details at this stage. We will not contact any referees before you grant consent. Because of the nature of this role, we will have to carry out a DBS check on the successful candidate. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Groundswell is a registered charity, which exists to enable homeless people to take more control of their lives, have a greater influen...
Read moreThe client requests no contact from agencies or media sales.