Homelessness and housing advice manager jobs

Ability Housing is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. We focus on enabling independence and improving quality of life, and we are proud of the positive impact our properties have in communities across the South of England.

As we continue to invest in and maintain safe, modern, and energy-efficient homes, we are looking for a skilled Building Surveyor to join our friendly and purpose-driven team.

The Role

As a Building Surveyor at Ability Housing, you’ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio.
You will:

• Carry out property inspections, stock condition surveys, and diagnostic assessments
• Produce clear technical reports and specifications for repairs, planned works, and adaptations
• Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards
• Support residents by resolving property issues and providing professional advice
• Contribute to planned maintenance programmes and sustainability initiatives
• Ensure health and safety, compliance, and quality assurance across all projects
• Ensure expedient and cost effective Void turn around

This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents’ lives.

About You

• We’re looking for someone who is:#
• Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB)
• Experienced in property maintenance, building surveying, or construction within social housing or a similar environment
• Confident producing technical specifications, reports, and costings
• Knowledgeable in building pathology, construction legislation, and health & safety
• Customer-focused, organised, and able to manage multiple priorities
• A strong communicator who works well with colleagues, contractors, and residents
• A full driving licence is essential, as frequent travel between sites will be required.

What We Offer

• Competitive salary and generous benefits package
• 25+ days annual leave plus bank holidays
• Flexible working arrangements
• Pension scheme
• Training and professional development support
• A supportive, inclusive, and values-led working culture
• The chance to make a real difference every day

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

The Bridge Project has been supporting people across Bradford since 1983. We work with individuals, families and communities to create lasting, positive change, recognising that people’s needs are often complex. Our dedicated team of around 120 staff, helps address a wide range of challenges, including housing instability, health and wellbeing, employment barriers and more.

We are looking for a forward-thinking Finance Manager to play a pivotal role across the organisation, with a particular focus on our supported housing projects. This is an exciting new position that not only takes on key responsibilities from our Director of Finance, but also additional work linked to our housing projects as we grow. 

With major expansion planned over the next two years and our journey towards becoming a Registered Provider of Social Housing (RP) well underway, this is a rare opportunity to shape the financial foundations of a rapidly developing housing portfolio.

The Finance Manager will line manage the Finance Administrator, who undertakes much of Bridge’s day-to-day finance processing, and will work closely with the Director of Finance on organisational wide financial management.

Because of our size, the post will cover a range of financial responsibilities that in larger organisation would be divided across several posts.  These responsibilities will include; managing income and expenditure for our housing projects; oversight of the organisation’s purchase ledger; payroll; producing internal management accounts and financial monitoring reports to funders; assisting with organisational budgeting, annual accounts and the audit process. This makes the role ideally suited to someone with a broad range of accounting and financial experience and skills, ideally with either a social housing or charity background.

We are looking for someone who is a part-qualified or a fully qualified accountant, with knowledge of UK accounting regulations.  Strong financial reporting and analytical skills along with an understanding of payroll processes and systems is essential.

This is a full-time permanent position, with the potential for hybrid working.   A willingness to undergo an enhanced DBS check is also a requirement of the post.

If you would thrive working as part of our supportive and positive staff team, we’d love to hear from you.  Alongside a rewarding career, you’ll enjoy a benefits package designed to help you thrive:

• Competitive salary that reflects your skills and contribution
• 32 days of annual leave to rest, recharge, and enjoy life outside work
• 5% employer pension contribution to support your long‑term financial security
• A dedicated Learning & Development programme to help you grow and progress
• 24/7 Employee Assistance Programme offering confidential advice whenever you need it
• Death‑in‑service benefit worth three times your salary for added peace of mind
• Refer‑a‑friend bonus of £500 when you help us bring great people on board
• Two hours of monthly wellbeing time to pause, connect, and reset with your team
• A programme of mindfulness activities to boost focus on overall wellbeing

The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.

If you would like to have an informal conversation about the role, please contact Martin Brook, Director of Finance and Support Services to arrange this.

To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project.

You must complete the Bridge Project’s application form in order to be considered for the role.  The application form plays a key part in our recruitment and selection process.  We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview.  It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria.

No CVs are accepted.  No Employment Agencies please.

Closing Date: 9.00 am Monday 18 May 2026

Shortlisting Date: Tuesday 19 May 2026

Interview Date: Thursday 4 June 2026

Salary: Grade 5 - £38,724 per annum, pro rata for part time and excellent benefits 

Hours: 21 per week - flexible working pattern

Contract: Fixed term until 31st March 2030 - subject to possible contract extension

Closing date: Wednesday 27th May 2026 at 11.30pm 

We are looking for someone with a proven record of developing collaboration and coproduction across services for people experiencing housing or homelessness issues people, to join us as a Project Coordinator. The role will oversee the development of Shelter’s participation in the Norfolk Homelessness Solution Forum. 

About this role 

Your role as Project Coordinator will further develop collaboration and coproduction across organisations who are member of the Norfolk Homelessness Solutions Forum. Specifically, this will involve project management for delivering the Forum’s objectives, overseeing the project communications plan and establishing and leading delivery working groups. You will oversee and support the work of the Norfolk Homelessness Solution Forum’s Lived Experience Coordinator, act as an adviser on good practice for partners and ensure that co-production, collaboration and a person centred focus is at the heart of everything you do.

About you 

You will have experience of managing complex projects, including using a range of Project Management techniques and influencing system change using an evidence base. An outstanding and adaptable communicator, you will have experience of chairing meetings, delivering presentations and working in a multi-disciplinary context with external stakeholders. Your understanding and empathy for the people worst impacted by the housing emergency means you will be able to motivate partner organisations, championing the work of Shelter and the Forum within Norfolk.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the project 

The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people’s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping. 

About the Team

We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team work out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients’ ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice. We also deliver housing right awareness sessions to empower local communities to take action on housing issues.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

How to apply 

Please click ‘Apply for Job’ on the advert. You are required to submit a behaviour-based application with responses to the first five points in the ‘About you’ section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format:

Through your responses, please demonstrate how you meet the behaviours below:

•     We prioritise diversity and have an inclusive and open mindset

•     We create change and align behind our strategy 

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £32,585.37 (plus London Weighting of £5,023.71 if applicable)

Location: Old Street London (with flexibility to work from home)

Contract: Permanent 

Hours: 35 hours per week

Closing date: Wednesday 20th May 2026 at 11:30pm

Please note interviews will be taking place week commencing the 1st of June

Are you looking to develop a career in partnership management and corporate fundraising? Are you passionate about the private sector’s role in helping to tackle homelessness? If so, this is a great opportunity to join an award-winning team as Corporate Partnerships Executive and play a key role in driving our fundraising goals forward.

About the role

This role sits within our Partnership Management team in the Income Generation directorate you will be working with the Senior Corporate Partnerships Manager to deliver strategic partnership activity in line with Shelter’s organisation goals. You will play a key part in the success of leading on our employee fundraising within the private sector and engagement activities for one of our large existing partnerships that generates over £2m+ income for Shelter and lead on the success of managing a diverse portfolio of five and six figure partnerships across multiple sectors delivering a high quality for colleague, customer fundraising and commercial campaigns. It will involve presenting Shelter’s cause effectively to a wide range of audiences internally and externally through various forms of communication. 

The role requires a proactive approach and creative flair developing and executing new partnership activities to align with our targets to drive these forwards. It will involve leading and collaborating on additional projects that support the wider Corporate Partnerships team strategy and managing elements of partners finances with completing income forecasting, updating our supporter database and supporting the team. 

About you

You will be proactive and have excellent relationship-building and communication skills, with the ability to engage and win people over and convey complex ideas succinctly, confidently and persuasively. You will have experience in corporate fundraising, partnership management or account management and be able to strengthen relationships with existing partnerships to grow fundraising income. You will have attention to detail and be able to work across multiple projects in a busy team environment and be able to plan workloads effectively to deliver budgeted income from partnerships and initiatives. 

Importantly, you will also have a passion for social justice and share Shelter’s belief that everyone has the right to a safe home. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

The Income Generation Directorate at Shelter comprises of 5 departments, delivering a mature fundraising programme that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income each year, of which a high percentage is unrestricted. Our Corporate Partnerships team is split into two areas - New Partnerships which generates income by securing new relationships with private sector businesses, and the Partnership Management team, where this role sits, is responsible for the growth of Shelter’s voluntary income by managing and developing existing corporate partnerships spanning a variety of sectors. And, as the division as a whole continues to grow and develop, it's a truly exciting time to join us.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours below.

• We prioritise diversity and have an inclusive and open mindset
• We work together to achieve a shared purpose

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

A great opportunity to join our Sussex focussed charity as we embark upon a new 4 year strategy.

This is a senior, high-impact post. You will lead on business development and income generation — writing bids, building partnerships and developing strategy — working closely with the Chief Executive and Senior Leadership Team.

A key part of the role is dedicated to securing funding for our Lost Woods Project, a multi-agency community development initiative running until November 2027.

Key responsibilities include:

• Designing and driving an organisational Business Development Strategy
• Writing and submitting high-quality grant applications and competitive tender bids (including £150k+ bids)
• Maintaining a strong pipeline of funding and contract opportunities
• Building and sustaining strategic partnerships across the public, voluntary and private sectors
• Leading on AirS communications, marketing and profile-raising
• Supporting smooth handover of awarded contracts into delivery

What We're Looking For

Essential:

• Proven track record of securing grant funding and winning contracts, including large bids of £150,000+
• Experience of collaborative bidding and partnership development
• Management experience in a similar organisation.
• Excellent written and verbal communication skills
• Experience of CRM systems
• Strong analytical and strategic thinking skills
• Knowledge of the national and local funding landscape and public sector commissioning
• Educated to degree level or equivalent

Desirable:

• Knowledge of the voluntary and community sector in Sussex
• Experience of Social Value and Theory of Change impact evaluation
• Formal fundraising or project management qualification
• Knowledge of community asset development, rural housing or nature-based solutions

Personal attributes: You are self-motivated, highly organised, calm under pressure, and a genuine completer-finisher. You can write compelling bids, build trusted relationships, and present confidently to a range of audiences.

Accountable to: Head of Finance and Operations Staff responsibilities: None initially (line management potential)

Salary: £45,000 (pro rata) Hours: 35 hours per week (part-time considered at 28 hours) Contract: Permanent Location: Lewes, Sussex — hybrid working.

AirS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds.

We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Social Care Service in Kent.

£27,976.00 per annum, working 40 hours per week on a 1 year FTC.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
Supporting key customers to set personalised goals in the form of a move on Support Plan
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
Liaising and building partnerships with local charities to support customers with move on items
Accompany customers to property viewings.
Helping to set up utilities for move on customers
Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
Empowering customers to ensure they receive the service and benefits to which they are entitled
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation
Deliver domestic abuse training and awareness raising to housing teams and local landlords forums
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
Engage positively in reflective practice sessions with colleagues.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:

Essential:

NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

Full Driving Licence and access to use of vehicle

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

1 post available

Location: Doncaster - linked to Sheffield Hub

This can be a hybrid role based on service demands

Salary: Solicitor - Grade 5 - £38,724 or Grade 6 - £44,323 depending on experience or Paralegal Grade 3 - £32,585 per annum

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Sunday 17th May 2026 at 11.30 pm

Join Shelter as a Housing Solicitor or Paralegal, in our mission to drive systemic change and fight for Justice.

If you are a dedicated legal professional with a strong commitment to addressing the housing crisis, we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives - they shape a fairer housing system.

About the roles

Based with our partner organisation, Doncaster Housing for Young People, you will ensure you deliver high quality legal services through casework, the Housing Loss Prevention Advice Scheme and ensuring Legal Aid contract requirements and performance targets are met.

Solicitor

You will challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation. Working closely with our Sheffield team and the Managing Solicitor to strengthen housing rights awareness across the region, you will support Legal Advisers, ensuring high professional standards and compliance.

Paralegal

You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met. Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.

About You

For the Solicitor role, we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work. You will have experience or a demonstrable interest in legal practice in the private or not for profit sector with experience of working on a wide range of housing cases, knowledge of legal aid, housing, homelessness and welfare law. You have the ability to research, write reports, time record and meet financial targets, as well as meeting or be willing to develop to meet the Housing Supervisor Requirements (September 2023).

For the Paralegal role you will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and knowledge of Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout our England hubs. We are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

We are enthusiastic, driven and champions for fighting housing injustice. Whilst generating an income, we also address the housing crisis.

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across South Yorkshire. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering, adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

37 hours per week / fixed term until 31 March 2027 / Working pattern Monday - Wednesday 0930-1730, Thursday 1100-1900, Friday 0900-1630 (to be confirmed)

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Youth Advice Centre (YAC) offers information, support and guidance to young people (13-25) and their families in Brighton and Hove. The YAC team offer expertise on a wide range of topics including housing, wellbeing and family relationships. We provide a safe and friendly environment where everyone is made to feel welcome.

We are on the lookout for a new specialist housing advisor to join the YAC team. Based in the heart of Brighton, you will support young people to understand their housing options, make referrals on their behalf, and advocate when needed to ensure young people get the support they need. You will be based within the advice centre and form part of the team who deliver drop-in clinics and appointments. As well as providing one to one work, this role will also focus on prevention and early intervention through the delivery of workshops in schools, colleges and other youth settings.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Experience in a housing or advice setting is desirable; however, this is not essential as we will provide a full induction and training package. The ideal candidate will have the ability to engage with young people, hear their voice and co-produce their support plans looking at their holistic needs, be able to professionally challenge decisions advocate on their behalf, work with professional networks to provide support, identify safeguarding concerns and risk, and hold strong professional boundaries at all times.

CLOSING DATE: Sunday 17 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Are you committed to helping end homelessness and ensuring people with mental health conditions live life to the full? If you are creative, willing to be hands on and enjoy working with a wide range of tasks we want to hear from you.

Barons Court Project is seeking a Project Worker to join our friendly team at our Day Centre in Hammersmith and Fulham. This role is hands on but gives great variety. We split our work into three areas, Body, Mind and Spirit. Body - The practical services including showers, laundry, meals, clothing and more ensure we care for our guest's physical being. Mind - our one to one work including assisting guests with benefits forms, housing applications, CV Writing etc. Spirit - Activities around well-being including art, women's group, sports and physical activity, trips out and more. 

You will work with a team of staff and volunteers to deliver these services which are designed to ensure we care for the whole person. 

If you want to make a difference then this is the role for you, we want to hear from you.  

Housing Interventions Officer

Location: Bridgend, Wales

Salary:£26,339 per annum

Vacancy Type: Full time, Permanent

Closing date: 14th May 2026

Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.

What you’ll be doing

• Deliver 1-to-1 housing advice and interventions within the prison environment
• Complete holistic housing needs assessments and develop clear, structured action plans
• Prevent homelessness by securing and sustaining suitable accommodation
• Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
• Liaise with landlords and agents, including negotiating rent and tenancy terms
• Ensure properties meet legal, health & safety and Rent Smart Wales requirements
• Work closely with Prison, Probation and housing partners to manage risk and achieve targets
• Encourage engagement with Forward Connect and other appropriate support services

What we’re looking for

• Good knowledge of housing and welfare benefits systems
• Experience providing housing and welfare advice
• Experience assessing housing and wider support needs
• Ability to develop support plans to help people sustain tenancies
• Understanding of homelessness, abstinence-based recovery and complex needs
• Experience supporting people facing multiple disadvantage

If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.

Please see the attached Job Description for full details

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Salary: Grade 3 - £32,585 per annum

Location: Norwich

Hours: Part time – 21 per week - flexible working pattern

Contract: Fixed term until 31st March 2030 - subject to possible contract extension

Interviews: Week commencing 8th June 2026

Closing date: Wednesday 27th May 2026 at 11:30pm

Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences, so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Norfolk Hub.

About the role 

Everything you do will have the aim of ensuring that people with lived experience have their say over the help they receive and have the opportunity to shape housing and homelessness services.

You will plan and deliver a variety of involvement activities around Norfolk, working closely with the Shelter team and wider partners as part of the Norfolk Homelessness Solutions Forum. This will include recruiting, training and inducting people to be part of lived experience activities, supporting Shelter colleagues to put people with lived experience at the heart of their work. You will ensure that there are regular opportunities for feedback and that any wellbeing and safeguarding concerns are managed in line with Shelter’s processes.

About you

You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter’s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important as well.

You will have a flair for developing successful relationships with colleagues across an organisation, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing and IT literacy including case management systems and Microsoft Office.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the project 

The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people’s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping.

About the Team

We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team work out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients’ ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice.We also deliver housing right awareness sessions to empower local communities to take action on housing issues.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a behaviour-based application with responses to the five points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form.  Please provide specific examples following the STAR format:

You will also be asked to demonstrate how you meet the behaviours below:

•We prioritise diversity and have an inclusive and open mindset

•We create change and align behind our strategy

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Housing First Worker

£25,974 - £26,070

Southampton

Permanent, Full Time 

Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required.

Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.

Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.

Awareness of Housing First principles would be desirable

Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.

Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals.

If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!

JOB PURPOSE

· To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.

· To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

· To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review

· To manage a personal caseload of clients who require intensive support on a one-to-one basis

· Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.

· To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community

· To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable

· To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients

· To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement 

· To lead on client activities to help them gain practical life skills

· To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes

· To support clients to understand harm reduction approaches to keep them safe and well

· To carry out housing management duties such as collecting service charges at various locations 

· To support clients in trauma informed and psychologically informed ways 

· To adhere to safeguarding responsibilities, following our safeguarding policy and procedure 

· To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures 

· To provide basic first aid assistance until help arrives (full training is provided) 

· To work confidently and efficiently when lone working

· To maintain accurate records on our client management system and ensure these are stored in line with GDPR 

· To maintain confidentiality

· To represent the organisation in a professional manner

· Any other reasonable duties required in the interest of the organisation 

ROLE REQUIREMENTS

· This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

· This role will require a full drivers’ licence and access to a vehicle

· This role will require you to work flexibly across several sites and in the community

· This role will require you to work with clients on a one-to-one basis

· This role will require you to lone work

· This role will require you to support people sleeping rough

ESSENTIAL CRITERIA 

· Strong communication skills, both verbal and written

· Clear verbal and written English 

· Good keyboard skills for data inputting

· Good working knowledge of Microsoft Outlook, Excel and Word

· Confident and assertive manner

· Ability to self-motivate as you will have some instances of lone working

· Effective team working  

· Ability to respond calmly to crisis

· Deal promptly with and effectively react to challenging situations

· Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA 

· Experience of managing a caseload of clients

· Understanding of the complex support needs of people experiencing homelessness or those with complex needs

· Knowledge of Safeguarding practices

· Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

· Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

We are committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Landlord & Lettings Partnership Manager at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Safe housing is crucial to the recovery of survivors and two-thirds of the women we support have a housing need. This is an exciting new role to help build pathways and partnerships with housing organisations and landlords to support women and children to safety and recovery.

About the Role

The Landlord & Lettings Partnership Manager will lead on securing suitable accommodation for our service users both while they are in Solace’s services (including refuges and supported accommodation for women experiencing multiple disadvantage) and as they transition to independent living, by building strong partnerships with private landlords and registered housing providers.

As part of the business development team you will work independently to source properties, developing landlord relationships and ensuring sustainable tenancies that benefit both landlords and tenants. You will act as the bridge between landlords and applicants — identifying opportunities, negotiating agreements and supporting successful placements.

You will act as a key link between landlords, housing providers and frontline services, building a pipeline of landlords, establishing systems and processes to delivering a new letting broker service and delivering this as a working concept. Your work will directly contribute to service targets and long‑term housing solutions for survivors.

About You

You bring experience working with landlords, lettings or housing services, ideally within supported housing, homelessness or the private rented sector. You are confident building relationships, negotiating effectively and managing a varied workload in a fast‑paced environment.

Committed to Solace Women’s Aid’s feminist and intersectional values, you bring a collaborative, survivor‑centred approach, balancing practical housing solutions with sensitivity, professionalism and a strong commitment to anti‑discriminatory practice.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.