Homelessness And Housing Advice Manager Jobs

We have an exciting opportunity for a Business & Enterprise Coach to join our Community Investment Team, based either from our Basingstoke or Bristol office, working hybrid in the office and from home

Why you'll love this role

You'll provide employment coaching, support, advice and guidance to residents interested in exploring self-employment opportunities or those looking to start, grow or maintain a business.

Using a blended approach of developing, commissioning and delivering high quality business and enterprise support for our residents you'll successfully support enterprise and assist in the delivery of the Thriving Communities Strategy.

You'll need to have in-depth knowledge of the business support landscape and the ability to advise and support small businesses and self-employed individuals on the range of options available. This will include a blended approach of delivering 1:1 support, offering group learning and workshops and working in collaboration with partners.

To be successful you'll need the following:

• Proven experience in providing business and enterprise support to customer
• A background in developing and delivering resources and support in self-employment and business start-up
• A strong understanding of and provide information and support for finance, funding and grants relating to self-employment and enterprise
• Ability to build relationships and develop commissioned opportunities with partners & relevant networks
• A proactive approach to ensure you keep up to date with national, regional and local business support initiatives

Please note interview dates:

• Stage 1 – 29th August (Teams)
• Stage 2 – 4th September (in-person)

Outstanding Benefits:

• £450 yearly flexible benefit pot 
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 
• Chance to buy or sell holiday  
• Generous matched pension scheme up to 12% and life cover at 4x salary
• Access to 24/7 virtual GP service
• Wellbeing discounts including gym memberships
• Options for private medical insurance, dental insurance and critical illness cover 

A full UK driving licence and access to your own transport is essential as some travel throughout the region may be required. 

A basic DBS check will also be undertaken for the successful candidate.  

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

Join our Property Services Team, as Technical Surveyor, reporting to the Operations Manager

The role

You'll be responsible for providing a comprehensive technical surveying service, with a focus on effective delivery of maintenance services. The role will investigate and provide advice on the resolution of complex maintenance issues such as building disrepair, structural failure, and defect analysis, raised either internally or by our customers. You'll own the day to day technical advice on design, construction, maintenance, and repair to internal and external stakeholders, inhouse delivery teams and external contractors.

You'll also be responsible for:

• Providing technical surveying services, focusing on maintenance.
• Advising on complex maintenance issues such as building disrepair, structural failure, and defect analysis.
• Offering technical advice on design, construction, maintenance, and repair.
• Preparing reports, specifications, drawings, and contract documents.
• Ensuring safe, efficient completion of works to high customer satisfaction.
• Managing maintenance contracts, monitoring performance, and liaising with contractors.
• Maintaining high-quality data within property systems.
• Keeping updated on local customer, asset, and investment needs.
• Continual personal and professional development.

To be successful in this role you will need:

• Vocational qualification/HND or equivalent in relevant construction related discipline or proven experience.
• Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service 
• Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken 
• Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

Benefits

• • £450 flex-pot annually, discounted shopping & cycling scheme
  • 25 Days Holiday + Bank Holidays (increasing to 30 days)
  • Industry-leading pension scheme, 12% matched contributions plus life cover at 4x salary
  • Flexible working options
  • Private medical insurance, dental insurance & critical illness cover options
  • Competitive call out and mileage allowances
  • Discounted travel insurance

About Us

At Sovereign Network Group, we provide quality, affordable homes and make a real difference in people's lives. Recently merged with Network Homes, we now manage over 84,000 homes, making us the sixth largest housing association in the country. Join us and be part of a team driving ambitious change and growth.

Interested? We'd love to hear from you!

Are you driven by social justice issues? Do you want to help people people disenfranchised and stigmatised as a result of their circumstances?Have you completed your LLB, GDL, or SQE1, and have at least 06 months’ experience in providing social welfare legal advice and casework in crime, housing, benefits or debt. then maybe this role is for you!

We are looking for a Legal Adviser to join our social justice legal team and will be required to deliver a minimum of 2 services through our in-person and ‘virtual’ legal services to clients attending alcohol/drug treatment centres, homeless day centres, and sexual health clinics. The legal advice, assistance and representation we provide has a particular focus on debt, housing including homelessness, and welfare benefits. The post holder will also be required (after a period of induction and/or training) to provide advice on Release’s national legal helpline pertaining to the criminal law and the criminal justice system related to drugs offences, and broader legal advice through our new Harm Reduction Hub drop-in service. In addition to the delivery of legal services, the postholder will also be required to assist with the policy work undertaken by the organisation.

We are also developing an immigration service which will be available from early 2025 and will be available to a limited number of host services initially. We have been successful in tendering for legal aid contracts for Community Care and Public Law from September 2024, and there may be opportunities for the post holder to work within these in the future.

MAIN OBJECTIVES

• To deliver, under supervision, high quality legal services to clients at centres in the London area, and with training deliver our 'virtual' legal outreach service to clients.
• To provide advice, casework and (where appropriate) representation in the category of welfare benefits, housing and debt.
• To provide legal advice on the national helpline and through the Harm Reduction Hub to those impacted upon by the drug laws or have legal problems due to their drug use.

If you think you have the drive and enthusiasm then this could be for you!

Neighbourhood Housing Officer

Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?

A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.

Position: Housing Officer – Specialised Supported Housing

Location: Tankersley, Barnsley (with travel from Durham to Worcester)

Salary Range: Circa £30,000.00 per annum

Working Hours: 37.5 hours per week, Monday to Friday

About the role:

As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.

Key Responsibilities:

• Delivering housing management services, particularly for vulnerable tenants
• Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
• Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
• Ensuring delivery of excellent customer service tailored to individual tenant needs
• Collaborating with colleagues and partners to achieve shared objectives effectively

About you:

To be successful in the role of Housing Officer you will need the following skills and experience:

• At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
• Knowledge of regulatory standards relevant to the role
• Experience of delivering excellent customer services that meet individual needs.
• Strong IT skills, including proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Ability to work independently and collaboratively to achieve objectives.
• Problem-solving skills with a focus on customer service and satisfaction.
• The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
• CIH, IRPM, or equivalent qualification or degree (desirable).

If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!

You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer #INDSCP.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

About Us

Causeway is a small housing association, originally set up to accommodate young Irish migrants, and now providing housing and support services to people from anywhere in the world, with a wide range of needs – from those who just need an affordable place to live, to those who need a helping hand to achieve their life goals. 

What we offer

We offer the opportunity to be part of a diverse, multi-disciplinary team, where your skills and creativity will be valued. You will grow and develop with colleagues in similar roles and work collaboratively with other team members, gaining experience in new areas while contributing to the learning of others. Many of our staff have developed their interests in other areas or been promoted to more senior roles within the organisation. You will receive regular supervision and the space to discuss, create, learn, and develop with your peers.

We want you to live your best life at work and at home. We therefore offer a four day, 32 hour week. You will also receive six weeks annual leave and a 6% contribution to your pension. Travel schemes such as cycle to work and travelcard loans are also available.

About the Role

An exciting opportunity to be part of a LGBTQI+ support service.The successful candidate will provide effective person-centred support to LGBTQ people living in Causeway’s specialist LGBTQ supported housing.Support clients to achieve tangible progress in areas such as tenancy management, independent living skills and training/education.Support LGBTQ clients to develop greater self-esteem and self-confidence. Equip clients for independent living and move-on to more independent accommodation.Develop support plans with individual clients that reflect their ambitions and aspirations with clear actions for achieving these.Contribute to risk assessment and safeguarding plans Ensure clients settle into their accommodation and become familiar with the local area. Work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. Contribute to client involvement within the LGBTQ supported housing service. Be aware of trauma informed working, particularly with regard to trauma experienced by LGBTQ people. Ensure clients are linked into appropriate support services and sustain engagement with services. 

We're looking for an inspirational person to join us as a Mobile Assistant Shop Manager in our South London Shops. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This role is being advertised as a Charity Shop Manager but on appointment your job title will be Community Shop Manager.

Our Shelter pop-up shop in Eastleigh is looking for a confident and influential person to join us. Do you have experience of managing a team whilst also empowering and motivating individuals, if so, this could be the role for you.

You will inspire your team members and work together merchandising the shop to attract customers and donors to come through the door.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About You:

• You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
• Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position when hiring volunteers.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Deputy Manager

We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.

Position: Deputy Manager- Acasă

Location: Westminster and Southwark

Contract: 6 months, with the possibility for extension

Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)

Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits

Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.

You will assess referrals to ensure prospective clients meet Acasă eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.

On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.

A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.

Key responsibilities include:

· Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact

· Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service

· Creating relationships with and working closely with local authority partners, as well as  building relationships with colleagues in central and regional government, as well as organisations in Romania

· Working flexibly, for example by joining late-night and early-morning street outreach shifts

· Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.

· Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK

· You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence

· Managing this fund, as well as the wider budget including travel costs.

· Compiling and presenting monitoring reports for funders

About You

You will need to have the following skills and experience:

· Fluent Romanian speaker.

· An understanding of the particular challenges and discrimination faced by Roma people.

· Experience working and building trust with homeless or vulnerable people.

· Experience in taking responsibility for operating safeguarding requirements and procedures.

· Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.

· Experience in working creatively to tailor services to individuals.

· Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.

· Ability to administer a budget over the course of a project.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Wayfinder is our community led, relational homelessness programme. We're looking for a Engagement & Support Worker to join our small team and help support our participants and volunteers. 

The post requires excellent interpersonal skills and the ability to communicate with people from diverse backgrounds. The successful candidate will work as part of the Homeless Services Team to support clients across a number of our projects, with a primary focus on support our Wayfinder Participants.

The successful candidate will have experience of working with vulnerable, homeless people or disadvantaged groups. The post is a mix of practical involvement and administrative work and requires flexible working and adaptable thinking. Some evening and weekend working will be required as part of the role.

We are actively encouraging applications for this role from people with lived experience of homelessness or insecure housing.

Please note that the successful applicant will be subject to an enhanced DBS check, however a previous criminal conviction will not necessarily prevent you from undertaking this role. ​

Main Duties and Responsibilities

• To provide advice and support to clients to help them stay in their property or find and secure long-term accommodation.
• To work alongside other staff and volunteers to support clients in a way that acknowledges their identity, dignity and self-worth. Engaging with them to address the issues which have contributed to their current situation.
• To deliver activities, one to one support and group sessions to clients.  
• To accompany clients to meetings with other agencies or healthcare professionals.
• To carry out dynamic risk assessments during all client interactions.
• Liaise pro-actively with social housing providers, private landlords and other housing providers on behalf of clients as required.
• To work with an appropriate and realistic number of clients as part of your own case load, as determined by your line manager.
• To adapt to working within different and varying community settings, showing flexibility and sensitivity to work alongside other staff and volunteers.
• To collect and keep accurate records, documentation and data that demonstrates impact and assists in monitoring clients’ progress. This includes providing data that supports the monitoring and evaluation of the overall performance of the charity.
• To keep up to date with the range of statutory and voluntary services established to assist adults with health, social welfare, financial, legal, housing and addiction problems and to advocate with these services on the clients’ behalf.
• To promote effective multi-agency working, sharing information appropriately in order to support clients in accessing service, advice and information.
• To work collaboratively across all GTM projects to ensure the best outcome for clients.
• To assist with the running of other GTM projects when required.
• To work with all staff and volunteers to ensure that all policies and procedures are adhered to, with a particular focus on Health & Safety and Safeguarding.
• To attend meetings, conferences or events relating to your role or the work of Greater Together Manchester, as agreed with the Homeless Services Manager.
• To undertake any training or development opportunities as agreed.
• To undertake any additional tasks required as agreed with your line manager or the Board of Trustees.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and benefits are available to download

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health

Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites. Lansworth House is one of our 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25, with 20 bedspaces and shared communal facilities. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. 

In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.

Based on site, this role is on a seven-day rolling rota, including evenings, weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.

You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 2 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility - If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)

Hours: 21-37 per week (part time or full time)

Responsible to: Senior Solicitor

Are you passionate about housing law? Do you want to work for an organisation committed to helping people find a way forward with their legal housing issues?

North Yorkshire Citizens Advice & Law Centre is an expanding service which is seeking a Caseworker or Solicitor to join our Housing team, with a focus on court attendance.

In this role, you will provide high-quality advice and support to clients facing housing issues including eviction, possession proceedings, poor-quality housing and establishing rights to housing.

Ideal candidates will have:

• Housing and/or advocacy experience, preferably in a Legal Aid environment (though not essential and training will be provided).
• Excellent communication and negotiation skills.
• The ability to maintain accurate records of work undertaken to necessary quality standards.

This role is based in your choice of the following North Yorkshire offices: Harrogate, Malton, Northallerton, Richmond, Selby or Scarborough, with occasional home working. You must be able to attend all our duty courts in York, Scarborough and Harrogate, typically once or twice per week. Relocation assistance can be considered for the suitable candidate.

To view the job pack and apply for this exciting opportunity please visit our website via the apply button

Applications closing date: 7 August 2024 (9.00am)

Reserved interview dates: 13 August 2024

About the role:

Working under the direction of the Service Manager you will be primarily responsible for designing, implementing and co-ordinating recovery-focused activities. You will work with SHP colleagues, partnership agencies and those using the services to ensure the programme meets the latter’s needs. You will be responsible for delivering elements of the programme, in addition to supporting staff members, volunteers, students, clients and peers to facilitate groups and activities.

About you:

• Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
• Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
• Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
• Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
• A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
• Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August at midnight

Interview date: Week commencing Monday 12th August via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Supported Housing Coordinator

This is an exciting opportunity to join an amazing organisation to help set up and develop a new Supported Lodgings service.

Position: Supported Lodgings Coordinator

Location: Wigan

Contract: Permanent

Hours: Full time 37.5 hours

Salary: £27,136

Closing Date: Tuesday 6th August 2024

About the Role

The Supported Lodgings Co-ordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.

Wigan Supported Lodgings service will work across the different neighborhoods in Wigan and you will be responsible for the effective delivery of it.

Your work will be underpinned by the organisations Endeavour model of assets based, psychologically informed delivery. The aim of which is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.

Your work will also be underpinned by the organisations model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.

Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

Key responsibilities include:

• To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.

• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts

• Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.

• You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.

• To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.

• You will be part of a team responsible for a 24 hour on call service

• You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented.

• You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.

• You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.

• You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.

About You

You will need to have the following skills and experience:

• Experience and an understanding of working with people experiencing homelessness, or people in crisis

• Experience of supporting young people with their support needs, working closely with other key professionals.

• Experience of writing, implementing and evaluating risk assessments

• Experience of supervising or supporting hosts or staff

• An understanding and commitment to working in an assets based way

• Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion

• High level understanding of professional boundaries and ability to maintain them

• Effective collaborative working with a range of internal and external stakeholders.

• Ability to effectively reflect on own practices for ongoing learning and development

About the Organisation

The organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and benefits are available to download.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Crawley Foyer provides supported accommodation for young people aged 16 - 25 at risk of homelessness, staffed 24 hours a day providing a safe and encouraging environment for residents. In addition, our Youth Advice Centre is located adjacent to the Foyer which enables us to offer a range of services to young people living in the Foyer and in the wider community. 

We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night staff and two Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. 

In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.

Based on site, this role is on a seven-day rolling rota, including weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.

You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 2 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility - If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)