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Actively Interviewing
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About Your Place...
Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma.
The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times.
They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect.
Duties & Responsabilities:
·Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
· Support Customer Services with planned room health & safety checks.docx.pdf)
·Provide first-line response to reactive maintenance, cleaning and repairs
·Carry out minor building repairs including decorating, plumbing and fabric repairs
·Check plant rooms and boilers for leaks and general condition
· Ensure equipment is well maintained and safely stored
·Ensure portable electrical appliances are tested as required
·Use hand and power tools safely and effectively
·Assist with inspections of grounds, buildings and facilities
·Undertake general janitorial and porterage duties
·Maintain accurate digital documentation and records
·Ensure equipment is well maintained, adequately stored and meets all safety requirements
Health & Safety
·Ensure Health & Safety procedures are consistently implemented
·Contribute to risk assessments and implement actions
·Monitor subcontractors to ensure compliance and quality of work.docx.pdf)
·Proactively identify and report hazards across properties
·Clear snow and ensure safe access during adverse weather
Working with Residents & Environment
·Engage with residents in a respectful, trauma-informed and non-judgmental way
·Work within occupied properties with sensitivity and awareness of resident circumstances
·Build positive, professional relationships while maintaining clear boundaries
·Remain calm and professional when dealing with distressed or challenging individuals
·Report safeguarding concerns appropriately and follow organisational procedures
·Work collaboratively with housing and support teams to ensure a coordinated approach
Service Delivery
· Proactively walk communal areas and report maintenance, safety or cleaning issues
·Monitor and action tasks through internal systems in a timely manner
· Ensure all duties align with organisational policies and performance standards
·Undertake other duties within the scope of the role as required
IMPORTANT INFORMATION
·This is not a standard maintenance role and involves working in environments affected by complex social issues
·Properties may at times be in poor condition due to resident circumstances
·You may encounter behaviours linked to mental health challenges, trauma, or substance use
·The role requires resilience, adaptability, and a strong values-based approach
Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team.
Experience
·Experience of risk assessment or a health & safety qualification
·Experience of building cleaning and maintenance, handyperson or caretaking duties.
·Experience working in social housing, supported housing, homelessness services or similar environments (desirable)
·Experience working with vulnerable adults or individuals with complex needs (desirable)
Qualifications
·Building trade or health & safety/facilities management qualification
Skills & knowledge
·Good understanding of health and safety requirements within a building environment
·Good communication skills
·Good IT and systems skills
Abilities
·Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries
·Ability to manage own work load effectively and under pressure
·Ability to accurately input information on a database or information systems
Personal qualities
·Confidence to challenge where necessary in relation to property / security matters
·Diplomatic and tactful
·Patient and tolerant
·Self-motivated and enthusiastic
·Honesty, reliability and punctuality
·Good interpersonal skills
Desirable criteria
·Full driving licence
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.
In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.
As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.
Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.
You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.
Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.
This role is a 12 month FTC.
Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 31st May
Interview Date: Tuesday 9th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will welcome people and listen carefully to their story whilst providing information, advice, and guidance. This role ensures that anyone who contacts the service will get an immediate response from the Engagement and Assessment team. The team will be making sure that anyone who would benefit from services, support and advice elsewhere will be signposted and referred. When we're best placed to help, people will be rapidly allocated a Crisis Lead Worker.
About you
To be successful in this role you will have:
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 14th June 2026 at 23:59
Interviews will take place on Wednesday 24th June 2026 at Crisis Skylight South Wales, 163 St Helens Road, Swansea SA1 4DQ
Interview process: Competency-based interview followed by a service user panel interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers.
You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Salary: £44,181
Closing Date: Sunday 31st May
Interview Date: Monday 8th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
Be the main point of contact for all finance and operational queries
Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning
Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments
Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)
Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement
Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals
Identify ways to enhance operational processes to support the growth of the organisation.
Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.
Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
Proven experience in finance and operations in a charity/ Third sector (Essential)
Experience in fundraising/development initiatives (Desirable)
Is committed to the vision and mission of CHI (Essential)
Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
A team player able to adapt to changes in workload and priorities (Essential)
AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
Both full and part-time considered.
Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
Location: London (hybrid working model, with at least one day per week in the office)
WORKING AT CHI:
As part of the team, you’ll have access to a range of benefits, including:
Interest-free loans for travel, cycle to work, and tenancy deposits
Pension scheme with 8.5% employer contribution
30 days’ annual leave, rising to 33 with service
Enhanced family leave and pay
Employee assistance programme
Flexible working
Generous learning and development budget
Quarterly team away days
TO APPLY
We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.
The closing date for this role is Monday 15 June 2026.
First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT MUSTARD TREE
At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope.
We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence.
Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future.
ROLE PURPOSE
This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training.
The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills. This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery.
This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression.
Key Competencies
1. World Class Welcome and Customer Service
· Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience.
· Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners)
· Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation.
· Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience.
· Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services.
2. Proactive in Living and Sharing our Culture, Values and Behaviours
· Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners.
· Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice.
· Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs.
· Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments.
3. Courage in Problem Solving and Embracing Change to Meet Needs
· Identify barriers affecting participant progression and respond to reduce/remove the barriers
· Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support.
· Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes
· Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes
4. Confident in Safeguarding and Incident Management
· Manage situations calmly and professionally, maintaining dignity and safety for all.
· Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately.
· Work collaboratively with colleagues, contributing to case discussions and team meetings
5. Skilled in Reporting
· Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact.
6. Positive Management of Stakeholders, Partners and Supporters
General Duties
What we are looking for.
Person Specification
Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential
Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential
Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential
Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential
Understanding of employability pathways, training provision, and labour market opportunities. - Essential
Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential
Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential
Good interpersonal skills, including verbal and written communication skills. - Essential
Degree-level qualification and/or equivalent experience in responsible roles. - Desirable
Strong time management and administration skills, with the ability to multitask - Essential
Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable
Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable
Why Work for Mustard Tree
Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day.
Our Culture
What We Offer
We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work.
How to Apply
Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you.
This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
3. Oversight of Outreach Delivery
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
4. Partnership Working and Multi-Agency Coordination
5. Monitoring, Data and Reporting
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
8. Safeguarding, Risk and Compliance
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
9. Communication and Representation
General Duties
Person Specification
Essential
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
Desirable
Key Skills and Attributes
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Outreach Housing Support Worker
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week
Location: Hatfield / Hybrid / Hertfordshire travel - Candidates must have a full driving license and use of own vehicle for business purposes
About us
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.
We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build safer, more stable futures.
About the Role
We’re looking for an Outreach Housing Support Worker to join our team and provide high‑quality housing advice and support to young people aged 18–24.
This is a flexible role that responds to the needs of young people in the community, helping them navigate housing challenges and avoid or move on from homelessness.
The Difference You’ll Make
In this role, you’ll deliver tailored housing advice that helps young people understand their realistic options and take positive steps forward—particularly during times of crisis.
You’ll play a key role in preventing both first-time and repeat homelessness by building strong relationships and supporting meaningful engagement.
The young people we work with are resilient and inspiring, but may face complex barriers with limited support. We’re looking for someone who brings empathy, patience and determination, and who is committed to helping others grow in confidence and independence.
What You’ll Be Doing
You’ll have a varied and rewarding role, including:
What We’re Looking For
We’re keen to hear from people who are:
You’ll also need:
Experience in the voluntary sector is helpful but not essential—we value transferable skills, lived values and a willingness to learn.
This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.
What We Offer
We want you to feel valued, supported and able to thrive. We offer:
How to Apply
To apply, please visit our website and submit:
Closing date: 4th June 2026
Recruitment afternoon: 10th May 2026
(Shortlisted candidates will be invited to a further interview stage)
If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.
Our Commitment to Inclusion
We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, identities and experiences, and actively challenge discrimination in all its forms.
Our Promise to You
We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Team leader within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skill set to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Respnsibilities: Please see attached JD
What we offer
We offer our staff a generous benefits package, which includes:
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
About you:
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 31st May at midnight
Interview date: Tuesday 9th and Wednesday 10th June in a YP service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Could you support our team through an exciting mix of community, corporate, individual and grant fundraising? We are growing our Fundraising team to meet increased demand for our services, tackling homelessness in Surrey. If you're interested in working across all types of Fundraising and making a genuine difference every day, then this unique role might be for you!
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence. We are seeking a Fundraising Officer to join our team who can support our Fundraising Manager to secure charitable income essential to the delivery of our services.
The Role:
As our Fundraising Officer, you will work closely with the Fundraising Manager to deliver our fundraising strategy. You will help deliver annual fundraising events; bid to corporate supporters, trusts and foundations; and build strong relationships with community organisations and individual donors. You will be part of a fantastic team, dedicated to making a real difference in defeating homelessness.
We are looking for a passionate and adaptable individual, who can support the Fundraising Manager across all voluntary income streams, from formal bids to fun community events.
This role is especially crucial as our charity’s need for fundraised income has risen significantly in the last three years - as result of the increased cost of living, and reduced support from the local authority. Despite these challenges, York Road Project’s work remains immensely valuable to the local community. If you have excellent communication skills and a passion for charity work, we would love to hear from you.
Please read the full job description, then apply with your CV and a cover letter. We will shortlist applicants at midday on 3rd June, and arrange interviews in early June.
Can you tell a great story?
Hope into Action is an inspiring story. It starts with a couple, Ed and Rach Walker, who decide to use £30,000 of their own money to buy a house for people who were homeless in Peterborough in 2010. And from this seed, an organisation has grown which 16 years later has 134 houses and has seen over £34 million invested in homes for people who were homeless.
Hope into Action is a story of how faith in God has been put into action and led to resources being shared, new relationships being formed and people’s lives being transformed.
Last year we housed over 500 people who had been homeless. Each of those individuals has a story to share of how Hope into Action has helped them. This is the story we want to share.
The Communications & Engagement Lead is responsible for implementing Hope into Action’s communications and engagement strategy. Working closely with the CEO, they will be responsible for telling the Hope into Action story and driving increased engagement with our vision for every church in the UK to be engaged in ending homelessness.
At least 50% of the role is harvesting stories from around our Network to create engaging content which expresses our vision and mission. We want someone who can be both responsive and strategic. To hear a story from our frontline workers and be able to share it on our website and social media later that day – whilst also working towards the longer term goal of more people in the UK being aware of our work and its impact.
We are focused on combining both professional excellence and spiritual passion. The first quality we look for in our staff, therefore, is a passion for the work we do. This needs to be matched by integrity and commitment to leading by our values. You will work closely with all other departments in the organisation, so an ability to build and maintain strong relationships in a rapidly growing and constantly changing organisation is essential.
A deep commitment to the Christian faith is essential as is the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. Whilst our office hours are 9am-5pm we support staff in their flexible working. For this role you will be expected to be in our Peterborough Support Centre Office at least 2 days per week with occasional travel to other locations. Our office is located 5 minutes’ walk from Peterborough railway station and with good parking facilities available.
We are committed to staff care and realise the importance of a good work-life balance. To help our staff perform to their best, we offer a range of benefits including generous leave allowance and occupational sick pay provision, retreat days and sabbatical leave, an employee assistance programme and a generous workplace pension, to name a few.
Hope into Action has a great story to share – could you come and help us tell it better?
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About Kirklees Better Outcomes Partnership (KBOP)
KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide floating support to vulnerable people across Kirklees. Through following an asset-based approach focusing on people’s strengths and aspirations, we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time, with a key focus on helping people into employment.
The project is an outcomes contract where we are paid for enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner.
About the Opportunity:
The Initial Engagement Co-ordinator is a pivotal role to the function of KBOP. Working alongside the Team Leader and KBOP Central Hub, the role is the first point of contact for any individual or referring body seeking to access support from KBOP.
The responsibility of this role is to listen and understand the experiences of anyone contacting KBOP to determine how our service can support and enable them to overcome their current challenges, achieving their goals and ambitions. Ensuring that individuals feel supported from the first point of accessing KBOP and any immediate needs met with verbal advice, support and guidance over the phone.
This role will determine that anyone referred into the service is eligible and all information required to ensure to direct someone to the most suitable delivery partner, is available on the referral form. Signposting to alternative services if KBOP cannot meet their requirements.
Key Responsibilities
· To engage with individuals contacting KBOP in a positive, asset focused way. Ensuring they feel heard and empowered to make their own decisions regarding the support they would like to receive.
· Clarifying ambitions, needs and eligibility of individuals seeking to access support from KBOP. Redirecting to other services if they do not have a housing need or currently accessing support from other services in Kirklees.
· If individual does have a housing need or is not currently supported by another services in Kirklees, assessing presenting ambition or needs to determine suitability for KBOP service.
· Once suitability has been confirmed, providing initial advice, support and guidance to individuals or referring bodies seeking to access support from KBOP. Supporting any individual with low level guidance & interventions to ensure their needs are met and ambitions supported.
· Responding to any enquiry into the KBOP service. This will be via phone or email.
· Identify eligibility of initial enquiries to KBOP service – checking for completion of referral form & signature of participant giving consent. If individual is not eligible for the service redirecting to another suitable service within Kirklees.
· Ensuring all information fields on initial referral have been completed – prioritising personal contact information to ensure Delivery Partners have the right information to engage individuals as quickly as possible.
· Updating applicable IT systems such as CDP Soft to ensure all relevant data is recorded in the system.
· Working with the central KBOP team to determine suitable Delivery Partner and updating system accordingly.
· Contacting referral body or individual seeking to access KBOP to confirm outcome of the initial process.
· Acting at all times in a positive, empowering, courteous and supportive manner to ensure any individual feels engaged with the KBOP programme.
Key Skills and Attributes for this role:
· Desire to support a unique impact-led project
· Commitment to listening to and empowering individuals to make their own choices.
· Good interpersonal skills with an ability to build rapport with a range of stakeholders
· High level of IT literacy with exceptional competence in excel
· Self motivated with an ability to work independently.
· Problem-solving skills
· Good analytical skills
· A methodical and logical approach
· Ability to plan work and meet deadlines
· Accuracy and attention to detail
· Able to work independently and as part of a team.
· Good standard of written and verbal communication skills. Able to collate and share information effectively.
· Adaptable and comfortable working in a fast-paced environment
· Experience of working in a Local Authority context
· Experience of assessing referrals into or delivery of support services in Kirklees
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE - we are only accepting applications through the Applied recruitment platform
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help to create safety, stability and hope
Are you passionate about supporting people through difficult times? Do you believe everyone deserves dignity, compassion and the opportunity to rebuild their future?
We are looking for a caring, reliable and proactive Project Worker to join our dedicated team at The Winchester Beacon working shifts during evenings, nights and weekends. This is a rewarding opportunity to make a meaningful difference in the lives of adults experiencing homelessness and complex challenges within a supportive community environment.
Working alongside staff and volunteers, you will help create a safe, welcoming and empowering space where residents can feel respected, supported and encouraged to move forward positively.
What you’ll be doing
As a Project Worker you will play a central role in supporting the day-to-day running of the service while building positive relationships with residents and volunteers.
Your responsibilities will include:
This role requires flexibility, emotional resilience and the ability to work independently while remaining part of a supportive and compassionate team.
We’d love to hear from you if you are:
Essential E=experience and skills
Desirable
What we offer
To help break the cycle of homelessness by enabling people to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Link Homeless Services Officer
Salary: £29,125 (this includes £1295 enhancement for participating in the organisation’s out of hour’s on-call on a rota basis)
Hours: 37 hours per week (covering 5 days on a rota)
Contract: Permanent
Ever thought about a career in Homeless Services?
We have a range of opportunities for people who have experience of working in the homeless sector, ideally as a support officer within homeless services, or people with strong transferable skills who are able to articulate how these will benefit the people we support. Whilst you may not have direct experience of delivering person centred support to people experiencing homelessness, you will have a strong set of transferable skills in relation to housing and/or people experiencing homelessness. You will also be able to demonstrate a good understanding of homelessness and the challenges people experiencing homelessness face.
We will expect a well written completed application form that clearly sets out how you meet our current job description, with examples, which also demonstrates a good proficiency of the English language.
To apply please visit our website. Applicants who have previously been unsuccessful for this role are kindly asked to not reapply at this time. This advert may close early if we successfully recruit for this position
Closing date: Monday 8th June
Interviews: Friday 29th June and Wednesday 17th June
The client requests no contact from agencies or media sales.