Homelessness jobs

Job Title: Marketing and Communications Officer

Reports to: CEO

Hours: 21 hours per week (office based)

Pay: £30,079 Pro-Rata

Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.

Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.

We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.

From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.

Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.

We aim to support individuals to change their situation and aspire towards positive fulfilling futures.

Role Purpose

The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.

Key Responsibilities

· Support the development and delivery of marketing and communications plans that align with organisational priorities.

· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.

· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.

· Manage and grow our volunteer base.

· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.

· Maintain and update website content and support the effective use of content management systems and email marketing platforms.

· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.

· Manage and regularly update the fundraising database.

· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.

· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.

· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.

· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.

· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.

· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.

· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.

· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.

Person Specification

Essential

· Experience in a marketing, communications or similar role.

· Excellent written and verbal communication skills, with strong attention to detail.

· Ability to create compelling content for different audiences and channels.

· Experience of using social media, websites and email marketing tools in a professional context.

· Strong organisational skills with the ability to manage multiple tasks and deadlines.

· Ability to work collaboratively with colleagues and external stakeholders.

· Good understanding of branding, audience engagement and communication best practice.

· Confidence using Microsoft Office and other common digital tools.

· Ability to analyse performance data and present findings clearly.

· Awareness of data protection, accessibility and copyright considerations in communications work.

Desirable

· Relevant qualification in marketing, communications, public relations, digital media or a related field.

· Experience of working with design tools, content management systems or analytics platforms.

· Experience of campaign planning, media relations or event promotion.

· Understanding of SEO, digital accessibility and content performance optimisation.

· Experience of working within a regulated, public sector, charity or membership environment.

Key Working Relationships

The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.

Why Join Trinity Winchester

Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.

We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.

What We Offer

· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.

· A part-time role of 21 hours per week, office based in Winchester.

· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.

· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.

· A supportive team environment with scope for initiative, creativity and continuous improvement.

· On site parking,

Application Process

To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.

Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.

Equality, Diversity and Safeguarding

Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.

We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.

Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?

We are looking for 1 part time Duty Worker to join the expansion of the St Mungo’s Bristol Accommodation Service. You will be working across dispersed semi-independent accommodation in Bristol. Our residents are male and female living in shared and self-contained properties.

Our accommodation service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.

You will join a dynamic team, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Duty Worker

In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service to residents. You’ll be the first point of contact for contractors and landlords, and will be responsible for coordinating the Health and Safety across different properties. Your responsibilities will include:

• Supporting the day-to-day running of the projects.
• Maintaining communal and office spaces.
• Coordinating health & safety checks and admin tasks.
• Providing person-centred support to residents.

Working hours

• You will work on site part time for 3 days per week (22.5 hours per week).
• In this role you will be required to travel across multiple properties across Bristol each day to provide the relevant duty support on site when its needed.

About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?

We’d love to hear from you if you bring:

• Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
• Empathy and understanding of the challenges faced by people experiencing homelessness.
• A genuine interest in supporting vulnerable people to make positive changes in their lives.
• Solid organisational skills, with basic IT and admin capability.
• A proactive attitude and a willingness to learn and grow.

This role will involve travelling between multiple locations during each day, so being able to arrange your own transport so that this is done efficiently is essential.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10 am on 22 June 2026

Interview and assessments on: 1-2July 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

ABOUT MUSTARD TREE

At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope.

We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence.

Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future.

ROLE PURPOSE

This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training.

The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills.  This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery.

This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression.

Key Competencies

1. World Class Welcome and Customer Service

· Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience.

· Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners)

· Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation.

· Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience.

· Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services.

2. Proactive in Living and Sharing our Culture, Values and Behaviours

· Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners.

· Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice.

· Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs.

· Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments.

3. Courage in Problem Solving and Embracing Change to Meet Needs

· Identify barriers affecting participant progression and respond to reduce/remove the barriers

· Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support.

· Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes

· Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes

4. Confident in Safeguarding and Incident Management

· Manage situations calmly and professionally, maintaining dignity and safety for all.

· Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately.

· Work collaboratively with colleagues, contributing to case discussions and team meetings

• Complete and maintain accurate documentation, incident forms, and risk records.
• Attend required training, supervision, and reflective practice sessions and keep up to date with relevant legislation and local statutory and voluntary-sector provision.

5. Skilled in Reporting

· Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact.

• Signpost and refer trainees and participants to appropriate internal services and external agencies, including housing, mental health, benefits, and specialist support.
• Track participant outcomes including engagement, training completion, volunteering, work placements, and employment progression to support internal reporting requirements and funder monitoring.

6. Positive Management of Stakeholders, Partners and Supporters

• Build and maintain strong working relationships with local employers, job centres, statutory services, charities, and third-sector organisations.

• Coordinate referrals and progression pathways into and out of the programme. Establish and maintain pathways into employment, education, training, and volunteering.

• Identify, develop, and maintain work placement and progression opportunities with employers and partner organisations.
• Match participants to placements aligned with their interests, goals, and support needs.

• Ensure placements are structured, safe, and provide meaningful learning and development. Escalate any placement-related issues promptly and collaboratively.

General Duties

• Work in line with organisational policies, procedures, and values.
• Support colleagues and provide cover across services and sites when required.
• Take responsibility for professional development and ongoing learning.
• Act as a positive ambassador for the organisation internally and externally.
• Contribute to environmental responsibility through day-to-day working practices.
• Undertake any other duties appropriate to the role as required.

What we are looking for.

Person Specification 

Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential

Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential

Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential

Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential

Understanding of employability pathways, training provision, and labour market opportunities. - Essential

Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential

Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential

Good interpersonal skills, including verbal and written communication skills. - Essential

Degree-level qualification and/or equivalent experience in responsible roles. - Desirable

Strong time management and administration skills, with the ability to multitask - Essential

Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable 

Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable

Why Work for Mustard Tree

Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day.

Our Culture

• A values-led organisation where compassion, dignity, and respect guide everything we do
• A supportive and collaborative team environment where your voice matters
• A place where lived experience is valued and people are encouraged to bring their whole selves to work
• A strong sense of purpose, with the opportunity to see the real impact of your work

What We Offer

• A meaningful role where you can make a tangible difference in people’s lives
• Opportunities for learning, development, and progression, including access to training and mentoring
• A flexible and supportive approach to working, with consideration for work-life balance
• 25 days annual leave plus bank holidays (increasing with length of service), with additional bank holidays and a day off for your birthday
• Employer pension contribution
• Access to wellbeing support, including Employee Assistance Programme (EAP) Perkbox

We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work.

How to Apply

Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you.

This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10 year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: 12-month fixed term contract

Location: Based in our London office – we are open to flexible working options, but expect to be in the office 2 days per week

About the role

Ivy Rock Partners are proud to be partnering with Crisis in their recruitment of a Director of Finance. The Director of Finance is responsible for providing strategic financial leadership, ensuring the long-term financial sustainability and resilience of the charity. You will lead financial strategy, governance, planning, reporting and control across a complex organisation with multiple income streams including fundraising, retail operations and charitable/service delivery activities.

The role will also lead a significant programme of finance transformation, including implementation of a new finance system to support organisational efficiency, insight and future growth.

Key Duties:

• Lead the development of the charity’s long-term financial strategy and annual financial planning process.
• Provide strategic financial advice and commercial insight to the SLT and Board of Trustees
• Lead the organisation’s finance transformation agenda, driving continuous improvement in financial processes, systems and ways of working.
• Lead financial appraisal of major projects, investments and transformation programmes.
• Oversee budgeting, forecasting and cashflow management processes.
• Lead external audit and year-end processes.
• Lead, motivate and develop the finance team.

About you

We are looking for a strong financial leader, who can lead through change, build strong and collaborative relationships across the organisation, and ensure that the team are able to deliver the financial management needed.

• Experience of senior financial leadership experience within a complex organisation.
• Experience of working with Boards, Committees and senior stakeholders.
• Experience of leading finance systems or transformation projects.
• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Applicants from all sectors are encouraged to apply. We would particularly welcome applications from candidates with experience in the charity, housing, public, or not-for-profit sectors, as well as commercial-sector candidates who can demonstrate a strong understanding of, and commitment to, the charity sector.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly and more!

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

Ivy Rock Partners is managing the process for this recruitment on behalf of Crisis. For further information, please apply or contact Holly Arrowsmith at Ivy Rock Partners for further details.

Closing date: Monday 22 June 2026, at 23:59pm
Interview date: W/C 29th June - Main panel and stakeholder panel interview

Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives. We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness.

The Learning Coordinator role is varied and interesting, combining design and delivery of new and inspiring courses with support of the day to day running of the learning programme.

Our ideal person will be an outstanding teacher who believes in learning as a vehicle for change. They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.

New Horizon is looking for a talented Jobs, Education and Training (JET) worker to join our amazing team! If you are experienced in providing jobs, education and training support and passionate about working with young people facing multiple barriers, we would love to hear from you. Our JET workers hold small caseloads of young people, providing 1:1 advice and guidance as well as delivering group sessions. Our aim is to support young people to access opportunities that build their skills and help them take their next steps after a period of homelessness. This role also involves working directly with young people in our day centre and therefore we are looking for a candidate who is happy to work in a busy environment, forms positive relationships quickly and above all is inspired to support young people to overcome challenges. The role is fixed-term for 12 months.

Key details

• Contract type and hours: 35 hours per week, Monday-Friday (09:30-17:00), fixed-term for 12 months.

• Starting salary: £32,136 (to £35,778.08)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Friday 26 June

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Charity People are delighted to be partnering with The Passage to recruit a Head of Development to join their senior management team.

The Passage is a leading London homelessness charity, supporting people experiencing or at risk of homelessness to transform their lives. Their vision is of a society where homelessness no longer exists and everyone has a place to call home. The Passage has built a reputation for high-quality services and impactful fundraising, with voluntary income exceeding £5m in recent years.

This is a rare opportunity to step into a strategic leadership role at a pivotal moment, shaping and growing a diverse high-value fundraising portfolio while leading and developing an ambitious team.

Head of Development

Employment status: Permanent
Working pattern: Full time
Salary: £56,960
Location: Office based (central London) with some flexible working from home
Benefits: 35 Days annual leave including bank holiday

About the Role

This is a key senior position, responsible for leading and growing The Passage's high-value income streams, including corporate partnerships, philanthropy (major donors), trusts & foundations, and commercial/trading activity.

Reporting to the Director of Income Generation and Communications, you'll lead a committed and talented team to deliver sustainable income growth, while ensuring first-class stewardship is provided across all touchpoints.

You'll play a central role in developing and delivering strategy, driving new business, and building long-term, high-value relationships with donors and partners. As part of the Senior Management Group, you'll also contribute to organisational leadership and strategic direction.

Key Responsibilities

• Lead and deliver a high-value income strategy across corporate, philanthropy, trusts and commercial streams
• Drive new business, identifying and securing six-figure+ partnerships and donations
• Personally manage a portfolio of major donors and senior corporate relationships
• Oversee and grow commercial and trading opportunities, ensuring strong performance and sustainability
• Lead, coach, and develop the Development team to achieve ambitious income targets
• Work collaboratively across teams to develop compelling propositions, proposals, and donor journeys
• Monitor performance, budgets, and pipelines to ensure delivery against KPIs and forecasts
• Represent The Passage externally, acting as an ambassador with senior stakeholders and partners

About You

We're looking for a strategic, relationship-driven leader with a strong track record in high-value fundraising and income generation.

You will bring:

• Proven success in developing and delivering high-value fundraising strategies
• A track record of securing £100k+ gifts and partnerships
• Experience leading and developing high-performing teams
• Strong expertise across corporate partnerships, major donors, and/or trusts
• Commercial awareness, with experience or interest in trading and income diversification
• Excellent relationship-building skills, with the confidence to engage senior stakeholders
• Strong planning, budgeting, and pipeline management skills
• A collaborative and values-driven leadership style

Most importantly, you'll be motivated by The Passage's mission and committed to driving income that creates lasting impact for people experiencing homelessness.

Why This Role?

This is an outstanding opportunity to shape the future of income generation at one of London's most respected homelessness charities.

You'll join at an exciting point of growth, with the autonomy to innovate, the support of a strong leadership team, and the chance to make a tangible difference through strategic, high-value fundraising.

Application Details

Closing date: Wednesday 17th June, 9:00am
Interviews: 25^th/26^th June

If this role inspires you, please send your latest CV to Kevin Croasdale at Charity People () and request a job application.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

30-37 hours per week / 12 months fixed-term contract / £33,075 per annum, pro rata / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office/on site and up to two days working from home, working Monday to Thursday 0900-1700, Friday 0900-1630

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We are looking for a Project Coordinator to provide high quality administrative and coordination support to the People and Programmes function, with a focus on supporting the delivery of priority projects and improvement activity.

The postholder will play a key role in ensuring that projects and strategic initiatives are well-coordinated, effectively documented, and delivered on time. This includes maintaining accurate records, tracking progress against plans, supporting governance processes, and enabling clear communication across teams.

The role requires strong organisation, attention to detail, and the ability to work collaboratively with colleagues at all levels to ensure actions are followed through and outcomes are achieved. This is a pivotal role at the heart of our organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people.

In delivering the role, you will:

• Maintain project documentation (plans, logs, risk registers) and track progress against milestones
• Organise and support meetings, including agendas, notes and action follow-ups
• Produce reports, dashboards and updates for leadership, committees and trustees
• Manage and maintain data, KPIs, databases and digital platforms (e.g. SharePoint)
• Support communications through reports, presentations and intranet content
• Coordinate policy tracking and approval processes
• Support delivery of key Forums (EDI, Safeguarding) and wider team priorities
• Provide general administrative support, including occasional reception cover

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

We are looking for a highly organised individual with experience in project support, PMO, or administrative roles. You will be confident managing multiple priorities, maintaining accurate project documentation, and using reporting tools to track and communicate progress. With excellent written and verbal communication skills, you will be comfortable collaborating with stakeholders and working with data to produce clear, insightful reports.

You bring a high level of attention to detail and accuracy, alongside strong planning and time management skills. Proficiency in Microsoft 365 and a range of digital tools is essential. You thrive in a fast-paced environment, with the ability to balance competing priorities and consistently deliver high-quality results to tight deadlines.

CLOSING DATE: Tuesday 23 June 2026 at midnight. Intial first stage remote interviews proposed for 25 Thursday - 26 Friday June and second stage in-person interviews proposed for Tuesday 30 June.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Homeless Health Link worker

Full-time, 37.5hrs per week on average, Monday to Friday

(Minimum 3 days per week in Twickenham (TW1) office. Regular travel to Richmond, Wandsworth and Kingston boroughs. - Occasional travel to Croydon, Sutton and Merton boroughs)

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

ABOUT YOU

You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills.

THE ROLE

You will be the first point of contact for people referred into the service, carrying out high-quality assessments and connecting clients with the primary care, mental health, and substance misuse support they need. You will manage a varied caseload, working creatively and compassionately with individuals who have complex mental and physical health needs.

This role is based at our Twickenham office for a minimum of three days per week, with regular travel across the Richmond, Wandsworth, and Kingston boroughs. Occasional travel to Croydon, Sutton, and Merton may also be required.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Want to know more about the role? Read the full Job Description now!

Lloyds Bank Foundation 

Funding and Compliance Lead 

Starting Salary: £55,479 (outside London); £58,983 (London-based). Plus 3.6% increase following successful completion of probation period. 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location:  London-based role with expectation of hybrid working from our London office 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales to make that happen, because when you back brilliant people, brilliant things happen. 

About the Role 

This is a key leadership role responsible for ensuring the Foundation delivers high-quality, transparent and equitable funding practices across its work. 

As Funding and Compliance Lead, you will lead the end-to-end funding and compliance function, bringing together assessment, contract management, risk and grant management to ensure decisions are robust, proportionate and aligned with regulatory and sector standards. 

You will play a critical role in strengthening systems and ways of working, improving consistency, quality and the experience of applicants and funded partners. Working closely across the organisation, you will ensure that funding and compliance activity is aligned with our strategy and supports effective delivery of community-led change. 

You will also lead and develop a high-performing team, fostering a culture of accountability, collaboration and continuous improvement. 

About You 

We’re looking for an experienced and collaborative leader with strong expertise in grant management, compliance and risk. You will bring a track record of delivering high-quality funding processes, alongside experience of improving systems and ways of working. 

You will be confident navigating complexity, balancing rigour with pragmatism, and ensuring that processes are both robust and accessible. Strong analytical skills, attention to detail and the ability to use data and insight to inform decisions are essential. 

You will also be an effective people manager, able to support and develop others while creating a positive and inclusive team culture. A strong commitment to equity, diversity, inclusion and the Foundation’s values is key. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the contact information provided in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Monday 15th June 

First Interview: Thursday 25th June 2026 

Second Interview: Monday 6th July 2026 

Chief Operating Officer (COO)

Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale

Role Purpose

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.

The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.

Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.

The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive operational leadership across services and organisational functions
• Lead the delivery, development, and continuous operational improvement of:
  • Supported and temporary accommodation services (68+ properties)
  • Crisis and drop-in provision
  • Food programme and social supermarket
  • Winter shelter provision
• Translate organisational strategy into effective operational delivery plans
• Drive organisational improvement, innovation, and sustainable service growth
• Lead operational responses to emerging community need, organisational risk, and system pressures
• Support strategic planning, organisational development, and long-term sustainability
• Lead operational capital development initiatives across the organisation

Housing, Property & Supported Accommodation Executive Oversight of:

• Operational management, legal compliance, health and safety, quality assurance across all accommodation services
• Lead strategic partnerships with housing providers
• Manage delegated housing arrangements and supported housing pathways
• Maximise occupancy, sustainment, and positive move-on outcomes
• Oversee property-related risk management, maintenance coordination, and accommodation standards
• Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
• Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth

Safeguarding Operational Platform

• Lead organisational safeguarding strategy and systems
• Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
  • addiction
  • mental ill-health and physical health needs
  • dual diagnosis
  • homelessness
  • domestic abuse
  • offending histories
  • health exclusion
• Oversee serious incidents, risk management, and quality assurance processes
• Promote reflective practice, professional accountability, and safe service delivery
• Lead continuous safeguarding improvement and organisational assurance processes
• Support the organisation’s progression towards recognised safeguarding quality and excellence standards

Health Inclusion & Community Services

• Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
• Contribute to wider system responses focused on prevention, health equity, and community resilience

Corporate Governance, Compliance & Organisational Infrastructure

• Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
• Lead organisational responsibility for:
  • Human Resources
  • Health & Safety
  • Insurance and organisational risk
  • Operational systems and digital infrastructure
• Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
• Oversee compliance with employment legislation, health & safety standards, and contractual obligations
• Lead organisational risk management processes, incident oversight, and business continuity planning
• Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
• Support governance reporting, operational assurance, and organisational accountability
• Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO

Systems Development & Digital Transformation

• Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
• Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
• Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
• Support digital transformation, service modernisation, and continuous improvement initiatives
• Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making

Leadership, Workforce & Organisational Culture

• Foster a high-performing, inclusive, and values-led organisational culture
• Oversee workforce planning, recruitment, retention, supervision, and staff development
• Promote staff wellbeing, reflective practice, and psychologically safe leadership
• Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
• Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award

Partnerships, Stakeholder Engagement & Representation

• Represent the organisation within strategic partnerships and multi-agency forums
• Work collaboratively with commissioners, funders, housing providers, and community partners

Financial Oversight & Sustainability

• Budget development and financial planning in conjunction with the CEO and Finance Team
• Support organisational sustainability through efficient service delivery
• Monitor operational performance, quality standards, and service outcomes
• Ensure effective governance, accountability, and operational compliance across all services

Person Specification

Essential

• Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
• Extensive operational leadership experience across complex, multi-service environments
• Experience leading services supporting individuals with multiple disadvantage and complex needs
• Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
• Experience managing accommodation-based and community support services
• Experience overseeing HR, compliance, governance, and organisational systems
• Experience leading quality assurance, risk, and compliance frameworks
• Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
• Experience managing operational budgets, compliance frameworks, and performance systems

Desirable

• Experience working within homelessness, substance use, or health inclusion services
• Experience working within housing such as a registered housing provider
• Understanding of public health approaches and health inequalities
• Knowledge of housing legislation, supported housing models, and safeguarding frameworks
• Experience with digital transformation, systems implementation, and organisational modernisation

Key Attributes

• Values-driven and strongly committed to social justice and health equity
• Strategic thinker with strong operational leadership capability
• Calm, resilient, and decisive in complex and high-pressure environments
• Compassionate and emotionally intelligent leader
• Strong communicator with the ability to influence across systems and sectors
• Innovative, solutions-focused, and collaborative
• Committed to continuous improvement, accountability, and inclusive leadership

We are looking to recruit a Support and Advocacy Practitioner to provide high-quality, personalised support to young people in our Supported Accommodation service.  Bringing a resident-focused mindset, this role provides an exciting opportunity for you to work collaboratively to help the Centre’s residents build independence, develop life skills and move on successfully. Working as part of a team, the postholder will contribute to the day-to-day running of a 24/7 service, providing day and evening cover including weekends on a rota system. 

Please refer to the job description for further information. If you have any questions regarding the role please contact us.

In your application please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. For all roles in our Supported Accommodation team, applicants are required to complete an application form and provide their CV. CVs submitted without an application will not be accepted for this role. 

The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake an enhanced DBS check. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.

This post is exempt from the Rehabilitation of Offenders Act 1974.

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

Location: Merseyside Hub - travel to London / Birmingham for a face-to-face team meeting is required 3-4 times a year

Closing date: Sunday 12th July, 23:30

Interview date: 4th/5th Aug

We plan on holding an online information session on Thursday June 25th.

Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire to help them share their stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Merseyside Hub.

About the role

The Lived Experience Coordinator is responsible for supporting the Merseyside hub to deliver a programme of lived experience insight activities, with the aim of ensuring that the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work.

Role specifics

We’re looking for someone who can help create meaningful opportunities for people with lived experience to shape and influence Shelter’s work. You’ll plan and deliver a range of involvement activities, support inclusive recruitment and induction processes, and work closely with participants to support their development, wellbeing and pathways into volunteering and employment. You’ll also provide guidance and training to colleagues on involving people with lived experience effectively, promote best practice across the organisation, and ensure involvement activity is well recorded, evaluated and continuously improved. Through your work, you’ll help ensure lived experience remains at the heart of Shelter’s fight for home.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The main goal of the Lived Experience Insight team is to work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.The team deliver activities across the organisation, which shape the ongoing design, delivery, and governance of Shelter’s work.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking to recruit a Senior Welfare Rights and Housing Advisor to join Camden Disability Action’s Advice Service.

You will have at least two years’ experience providing specialist-level welfare rights advice and experience of providing housing casework. The role involves identifying opportunities for income maximisation, supporting clients to ensure benefits are correctly assessed, and assisting with mandatory reconsiderations and appeals. You will also support Disabled people with housing-related issues, including homelessness prevention and access to suitable accommodation.

You will work holistically, managing complex cases and advocating for clients across statutory services, specialist advice agencies, and community organisations. The role provides social welfare rights advice, advocacy, and casework support within CDA’s remit and does not involve the provision of regulated legal services.

You will be committed to developing your understanding of the Social Model of Disability and share our vision for a radically inclusive world where people are not disabled by the society in which they live.

We are looking for someone who is committed to supporting our clients on the front line with equal passion to use themes and patterns from casework to affect wider systems change.

The role is hybrid, with a minimum of two days per week based at our office in Kentish Town (NW5 1LB).