Homelessness jobs
Location: Edinburgh Stockbridge shop
Salary: £26,227.50 per annum, pro-rated
Contract: Permanent
Hours: Part time, 30 per week
Closing date: Tuesday the 6th of January at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh – Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About you
We have an exciting role available for a motivated and passionate leader to join the Floating Hub team as a Deputy Manager. The Floating Hub is a time limited, intensive intervention for targeted cohorts of people sleeping rough in hotspots across London. It is a multidisciplinary 24/7 ‘pop up’ assessment hub lasting up to 21 days in each location. Once each Floating Hub closes the team carry out a planned handover with all agencies to ensure that individuals are successfully rehoused. The Floating Hub provides safe off the streets accommodation and brings partners together under one roof to deliver rapid, tailored support, aiming to ensure that people do not return to rough sleeping.
This is an exciting opportunity to join a dynamic and initiative service which specialises in working with people where other attempts to end their homelessness have failed. As a Deputy Manager, you will:
- Work closely with the service manager to ensure the effective day to day running of the service.
- Provide supportive supervision and line management to Assessment and Reconnection Workers, and other team members including night workers and hub assistants; providing guidance on complex cases.
- Build and maintain strong relationships, and work in partnership with local authorities, accommodation services and other relevant agencies to set up the Floating Hub and ensure clients move on from the service into the appropriate accommodation with the correct support in place.
- Lead responsibility for overseeing the service rota and H&S for the Floating Hub.
The role will typically be working Monday to Friday, 9am – 5pm.
About you
We are looking for proactive and creative individuals with:
- Experience of working with vulnerable people and supporting a service delivery team.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in a sometimes pressurised environment.
- Knowledge and understanding of the housing and support needs of rough sleepers.
- Experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high quality service to a vulnerable client group.
If you want to play a part in the positive impact of this integral service, we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 13th January 2026
Interview and assessments on: w/c 26th January 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About St Peters West Molesey & Bridge the Gap
St Peters West Molesey is one of twelve VCSE partners delivering Surrey’s Changing Futures / Bridge the Gap service. Bridge the Gap supports people experiencing multiple disadvantage—including homelessness, rough sleeping, mental and physical health challenges, substance use, domestic abuse, offending behaviours, and other safeguarding concerns.
Using a holistic, trauma-informed and person-centred approach, we walk side by side with clients to help them stabilise their lives, regain control, and achieve meaningful change.
The Role
We are looking for a compassionate, motivated Bridge the Gap Practitioner to provide intensive outreach support to single people who are rough sleeping, homeless, or at risk of homelessness. Each individual is unique, and your work will reflect their personal goals, strengths, hopes, and aspirations.
You will build trusting relationships, co-produce person-centred plans (“My Story, Strengths and Hopes”), and offer practical, emotional, and advocacy support. Alongside system partners and multi-agency teams, you’ll help clients access the services they need to move towards stability and wellbeing.
This role includes reflective practice and clinical supervision with our resident Clinical Psychologist, ensuring your own wellbeing is prioritised.
Key Responsibilities
Engagement & Support
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Build relationships with people who are rough sleeping, homeless, or at risk of homelessness
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Provide intensive, flexible outreach support
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Develop co-produced, person-centred support plans
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Support clients to improve physical and mental wellbeing
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Assist with life skills: budgeting, tenancy sustainment, accessing services, education, employment, community living
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Accompany clients to appointments and services (“walking shoulder to shoulder”)
Housing & Practical Support
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Work towards securing and sustaining stable accommodation
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Support clients with benefits, daily living tasks, and referrals to specialist services
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Coordinate multi-agency involvement based on client needs
Safety, Risk, and Compliance
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Complete and implement positive risk assessments
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Assess client safety and welfare on an ongoing basis
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Maintain accurate, timely case notes and database records
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Follow all St Peters West Molesey and Bridge the Gap policies
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Contribute to a safe, respectful service environment
Professional Practice
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Manage your own caseload and workload
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Attend weekly one-to-one meetings and provide activity updates
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Participate in group supervision and reflective practice
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Work collaboratively with internal and external partners
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Keep up to date with organisational and service developments
About You
You’ll be someone who is passionate about tackling poverty, supporting those facing multiple disadvantage, and working in a trauma-informed, compassionate way.
Required
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Degree-level qualification or equivalent experience
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Experience supporting and motivating people from diverse backgrounds
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Experience working/volunteering with adults facing disadvantage
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Confident managing challenging behaviours, conflict, or distress
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Able to plan, prioritise, and organise workload effectively
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Experience with dynamic risk management and accurate record-keeping
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Computer literate (email, documents, spreadsheets, online systems)
Desirable
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Qualification in mental health, counselling, or community support
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Experience in community development or poverty reduction
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Experience coordinating referrals and raising safeguarding concerns
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Clean driving licence
Key Skills & Attributes
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Empathy, compassion, and emotional resilience
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Ability to work independently and unsupervised
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Adaptability to changing client needs
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Strong advocacy and motivational skills
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Honesty, integrity, and alignment with St Peters West Molesey’s mission and values
What We Offer
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Thorough induction and trauma-informed training
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Regular supervision and reflective practice with a Clinical Psychologist
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The opportunity to make a profound difference in the lives of people with multiple disadvantages
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A supportive, values-driven team culture
St Peter's is an Anglican Church seeking to transform the local community in West Molesey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.
GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.
GrowTH, has four main projects that make up the charity’s activities. They are as follows:
- Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
- Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
- Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
- Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.
KEY RESPONSIBILITIES
Providing day-to-day oversight and support to GrowTH’s various frontline projects
- Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Oversee the provision of one-to-one support to Residents and Guests
- Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Provide oversight for the development and implementation of new frontline projects
Providing strategic support for GrowTH across its projects, and the wider organisation
- Oversee and regularly review the viability of GrowTH’s various projects
- Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Assist the Director with planning and strategic matters
Providing support to the wider GrowTH team
- Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.
DETAILED RESPONSIBILITIES
Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
- Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
- Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
- Resolve complaints and concerns raised by guests, residents, or staff effectively.
Oversee the provision of one-to-one support to Residents and Guests
- Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
- Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
- Assist Residents and Guests in accessing support provided by other organisations or services.
- Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests.
Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House.
- Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
- Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
- Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.
Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
- Liaise with the landlord, contractors, or other relevant parties regarding repair works.
- Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.
Provide oversight for the development and implementation of new frontline projects
- Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
- Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
- Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.
Oversee and regularly review the viability of GrowTH’s various projects
- Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
- Ensure that rental income is maximised, and apply for grants for specific needs if required.
- Track and report on the expenditure of the various projects.
Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
- Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.
Assist the Director with planning and strategic matters
- Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
- Meet with Director, Management team, and Trustees to plan the future of the projects.
- Meet with other organisations to learn and implement best practices.
- Assist the Director in organising and executing larger events and initiatives for the charity.
Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects
- Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
- Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
- Help to foster a supportive and collaborative team culture.
The client requests no contact from agencies or media sales.
Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol?
Join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Bristol. Our residents may have complex needs, substance misuse issues and other support needs.
As a Night Support Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.
Key Responsibilities:
- Continue support from the day team - engage with residents, offering support and a listening ear.
- Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
- Complete administrative tasks, incident reports and handover notes to the day team.
- You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.
- Lone work at times when required.
Typical schedule: A flexible night shift rota, including weekends and bank holidays. Rolling 4-week rota, 9 PM – 7:30 AM, with two weekends off per month.
About you
These roles suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:
- Some experience of dealing directly with the public, clients or customers in a busy service environment.
- Some experience of volunteering or working in an environment that supports vulnerable people.
- Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial.
- Ability to stay alert, calm, and use own initiative in emergencies.
- Familiarity with IT, administrative procedures and record-keeping.
If you think you could provide support and interact with clients throughout the night and be passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.
What You’ll Be Doing
- Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
- Providing emergency support and referrals for those in crisis.
- Connecting rough sleepers with essential services, professionals, and community networks.
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Inspiring change and making a lasting difference in people’s lives.
What We’re Looking For
Our Complex Needs Practioner will have
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.
Please note: We do not accept CVs for the position of Complex Needs Practioner. All applications must be made via our form and emailed in. Instructions to be found on our Career Page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bank Worker
Each year, the charity supports and empowers thousands of young people to find a safe place to call home, a chance to thrive and a brighter future. We want you to be a part of that change we’re passionate about.
Come join our dedicated team as a Bank Worker and you’ll be given the opportunity to provide support to individuals experiencing homelessness and create positive change.
What We Can Offer You:
- Flexibility
- Competitive Pay: £12.24 to £14.03 per hour
- Meaningful Work: making a positive impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For:
· Strong communication with a range of people from different backgrounds
· Understanding and respecting perspectives and experiences of clients
· Committed to maintaining a safe and secure environment for all individuals
· Experience working with young people at risk of homelessness
We have services across:
North East: Durham, North Tyneside, South Tyneside, Middlesbrough.
North West: Manchester, Cheshire, Oldham, Salford, Rochdale, Stockport, Warrington.
London: Brent, Bromley, Camden, Haringey, Islington, Lambeth, Finsbury Park, Sutton, Gravesend.
Ready to start your journey with us this Christmas?
Submit your CV along with a supporting statement outlining why you are a good fit for the role.
We are reviewing applications on a rolling basis.
The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
About The Role
We have an exciting opportunity for 3 enthusiastic and dedicated people to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and may have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive change to inspire hope and bring about real and lasting change for our clients.
In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors.
Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.
About you
We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.
This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services. In addition to:
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The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue.
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Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people.
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Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5th January 2026
Interview and assessments on:20th & 21st January 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Salary: £28,639.85 per annum, pro-rated
Location: Remote, homeworking
Contract: Permanent, part time working 24 hours per week over 4-5 days, occasional travel to London 2-3 times a year may also be required.
Closing Date: Monday 5th January 2026. Please note we will not be shortlisting until after the vacancy is closed.
Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.
Do you understand administrative support processes and good practice with a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? If so, then join Shelter as an Administrator in our Shop Support Team and you could soon be fulfilling your ambition and contribute towards our fight for home.
About the Role
The role will involve providing essential day-to-day support to our Shops and Retail function, acting as the first point of contact for staff, customers and supporters. A key part of your role will be managing the shop supplies order process, including price checking and placing orders to ensure our shops have what they need to operate smoothly.
It will also involve supporting a range of finance and new goods admin tasks including processing invoices, raising product codes and assisting with stock takes. You’ll play a vital role in ensuring our retail operations run efficiently, with coordinating supplies and signage for our new shop openings, maintaining till number records, updating spreadsheets and managing our online shop handbook.
About you
To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles. The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.
Apply to be part of our team and be the change you want to see in society.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Hours: 30 hours per week between the hours of 8am and 7pm Mon-Sun (flexible – hours to be agreed with successful candidate)
Our Values
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA is a worldwide organisation, but YMCA Wirral specifically looks to serve the specific needs of the community in our corner of the world. In Birkenhead, this has taken the form of a homeless hostel for adults of all ages. Ensuring that rough sleepers are safe is only the beginning - we also want to aid in their quality of life, and support them in their steps toward security and independence. The Activity Coordinator will play a key part in the quality of life of our residents.
The role of the Activity Coordinator
We are looking for a dynamic Activities Coordinator to lead a vibrant programme of health, wellbeing and vocational activities at our Birkenhead hostel to support our busy shelter and bring energy, creativity, and care to the heart of our service.
By providing our residents with a time table of interesting and life enhancing activities you’ll play a vital role in sustaining their health and happiness and help carry them through some really tough times.
As a core part of our team your work as the Activity Coordinator will be key in supporting individuals to take steps towards a brighter future helping them to regain skills, confidence and positive mental health.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical and unique role that truly makes a difference, we’d love to hear from you.
What You’ll Do:
- Organise the delivery of a range of inclusive activities: arts, health, sports, life skills, social events within our shelter and the wider community
- Collate data and prepare reports for management and funders
- Inspire and support our residents to engage in a range of activities across the week
- Recruit and support a number of volunteers to help out within our services
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
How to Apply:
We do not accept CV's. All applications for the role of Activities Coordinator must be made via our application form found on our Career's Page:
Activities Coordinator at YMCA Wirral Homeless Shelter | YMCA Wirral
The client requests no contact from agencies or media sales.
Do you have a good understanding of social and/or economic policy issues and a proven ability to undertake policy development or campaigning work on specific issues in a wider context? Then join Shelter Scotland as a Senior Advocacy Officer and you could soon be playing a vital role in helping us to deliver positive change for those affected by the housing emergency in Scotland.
About the role
Your main focus will be to lead Shelter Scotland in effectively advocating for the structural policy changes required to end the housing emergency, driving forward our strategic goals to secure more social homes, strengthen housing rights, and build a lasting movement for change. You’ll develop and communicate clear, evidence-based policy recommendations – drawing on research, lived experience, and sector insight – to influence key stakeholders across government, parliament, and beyond. You’ll commission and manage external research, lead stakeholder events, and work collaboratively across teams to ensure our policy work supports public affairs, media, and operational activity. You’ll also line manage an Advocacy Officer, supporting their development and overseeing their performance.
Role specifics
You’ll bring strong experience in crafting high-impact communications that influence decision-makers and persuade key stakeholders. With a solid understanding of Scotland’s political landscape and public policy processes – particularly within the Scottish Government and Parliament – you’ll have a proven track record of driving change through effective advocacy and relationship-building at a senior level. You’ll be proactive in spotting opportunities to influence policy, responding strategically to external developments. Alongside this, you’ll have experience managing externally funded projects, including budgeting and reporting, and will be confident leading and motivating a team to achieve shared goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Advocacy Team is part of Shelter Scotland’s Communications and Advocacy Department and is responsible for developing the charity’s policy positions, research plan, and public affairs and professional stakeholder engagement.
The Advocacy team works closely with colleagues in Community Advice and our Telephone and Online Advice services to capture evidence of how Scotland’s broken and biased housing system is impacting communities, and colleagues in Communications and Engagement to translate this evidence into compelling public campaigns and fundraising appeals. The team have led the organisation on developing an anti-racism evidence base, the economic and social benefits of social housing investment and the case for a human rights-based approach to meeting housing need.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £31,600.37 per annum plus £5023.71
Location: London Old Street with flexibility to work from home
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Sunday 11th of January at 11:30pm
Interviews will be taking place week commencing the 19th of January
Are you dynamic, highly organised and proactive with proven administrative, communication and project management skills? Shelter is looking for an ambitious High Value Partnerships Operations & Stewardship Executive to support the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
The role sits within the High Value Partnerships team supporting our events, prospect management and information & assets functions to collaborate and be a coherent, dynamic and enabling team to drive high income growth focused on delivering a first-class supporter experience to our donors.
It will also involve championing and embedding best practice across high value fundraising operations, developing smooth systems and processes, also ensuring our fundraisers have the tools, insight and materials to be able to fundraise effectively at every stage of the donor journey.
It will also play a key part in shaping our high value supporter experience – helping donors understand the impact of their giving, strengthening relationships and inspire continued and increased support.
About you
You will need to be highly skilled in crafting clear, compelling content producing polished, persuasive written work, be very organised, and have excellent administrative skills, as well as be collaborative with good interpersonal and relationship-building abilities. You will have proven project management skills and experience managing multiple projects at once. You’ll thrive when thinking creatively to deliver outstanding experiences for our donors. You’ll also feel confident using Microsoft Office applications such as Word, Excel, and Microsoft Dynamics, along with email and internet tools to support communication, event planning. Execution and experience in using online platforms such as Zoom would be a bonus.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you a qualified accountant with proven experience of providing effective management to a high-performing team? Looking for an exciting and highly rewarding new opportunity? If so, join Shelter as Financial Analysis Manager and you could soon be providing career-enhancing leadership to our Financial Analysis Team.
About the role
As our Financial Analysis Manager, you will take a coaching approach to the line management of our five-person team and ensure the team are engaged, motivated and effective, supported to drive their own development and delivers its outcomes. You will also be expected to produce expert strategic financial analysis, insight and reporting and an excellent user experience for both wider colleagues at Shelter and external stakeholders and to assist the Head of Financial Planning & Analysis in the management of the budgeting and forecasting cycles.
We will also count on you to manage the Financial Analysis team’s work in the monthly reporting cycle and work closely with Financial Control and Operations management on the continual development and improvement of these processes. Ensuring the Financial Analysis team is effective in reviewing bids for external funding, preparing timely and accurate reports on spending against restricted funds, and supporting budget holders around Shelter in financial management of restricted projects are also key elements of the role.
Role specifics
Influential, analytical and collaborative, you will be a qualified accountant with a proven record of leading a team, and you’re able to work effectively with stakeholders, both internally and externally. A natural communicator, both verbal and written, you will also have excellent time management and prioritisation skills, while a flexible, proactive and professional approach to your work is essential. Strong analytical skills along with impeccable attention to detail, and a high level of numeracy are a must-have for this role. You’ll have strong Excel skills and proficient in the main Microsoft Office Applications, including Outlook and work, and experience of using financial planning software is desirable.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter’s Finance Team sits within the Strategy Enablement Directorate, which also includes HR Operations, Technology and Data, and Governance, Planning and Property. The Finance Team consists of 32 people led by the Assistant Director of Finance.
This role sits within the Financial Planning and Analysis (FP&A) Team. FP&A produces financial reports and analysis, provides expert advice, and enables collaboration to support effective decision making throughout the charity.
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.
The ideal candidate
To be considered for this role, you should be able to:
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Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
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Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
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Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
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Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
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Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.
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Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 27 December 2025 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
To lead and manage the day-to-day operations of Dacorum Foodbank, ensuring the effective delivery of emergency food support to individuals and families in crisis. The Foodbank Manager will oversee a team of staff and volunteers, manage suppliers, stock and logistics, and work collaboratively with supporters, internal teams, referral agencies and support services to provide holistic, person-centred support. You will support the team to manage ad hoc donations and potentially challenging situations with empathy and professionalism.
About you
· Leadership & Management: We are looking for someone with proven supervisory experience, strong people management skills, and the ability to delegate effectively—ideally with some experience managing volunteers.
· Operations & Compliance: The role requires strong IT skills, organizational ability, and a solid understanding of Health & Safety, safeguarding, and data protection/GDPR.
· Community & Advocacy: A successful candidate will have a deep understanding of poverty and the welfare system, alongside the communication skills needed to build professional relationships and community partnerships.
· Values & Physicality: You should be a compassionate, adaptable problem-solver who is passionate about charity work and physically able to safely lift and move food parcels.
Benefits
· 25 days or equivalent annual leave
· Flexible working environment
· Medicash plan, including Virtual GP, some dental and optical cover
· Employee assistance programme - 24/7 mental health support helpline
· Professional development and training
· NEST pension scheme
How to apply
Please read the full Job Description & Personal Specification.
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.


