304 Homelessness jobs

Location: Waltham Forest
Salary: £32500
Hours:37.5
Contract Type: Permanent
Closing Date: Oct 2nd 5pm
Reports To: Operations Manager

We are a small, person-centred homelessness charity committed to supporting people experiencing homelessness, housing insecurity, and social exclusion. We work alongside individuals to help them overcome barriers, improve wellbeing, access accommodation, and achieve greater independence.

We are seeking an enthusiastic, compassionate, and motivated Homeless Caseworker to join our growing team. Forest Churches Emergency Night Shelter employs and works with all faiths and none, candidates would be expected to be comfortable with the Christian ethos underpinning the charities work.

This is an exciting opportunity to make a meaningful difference in people's lives while helping shape and develop a responsive and innovative service.

Job Description

Job Title

Homeless Caseworker

Responsible To

Operations Manager

Job Purpose

To provide high-quality assessments, advice, and ongoing support to individuals experiencing homelessness or at risk of homelessness.

The post holder will act as a first point of contact for service users, undertaking assessments, identifying support needs, developing support plans, managing a caseload, and working collaboratively with partner organisations to achieve positive client outcomes.

Key Responsibilities

Assessment and Engagement

● Conduct comprehensive assessments with new clients accessing the service.

● Identify housing, welfare, health, safeguarding, immigration, employment, and support needs.

● Complete risk assessments and safeguarding referrals where necessary.

● Develop person-centred support plans.

● Support clients to access appropriate services and resources.

● Provide information, advice, and guidance tailored to individual circumstances.

Case Management

● Manage an allocated caseload.

● Maintain accurate and timely case records.

● Record all interventions and outcomes on the case management system.

● Ensure compliance with GDPR and confidentiality requirements.

● Review client progress and update support plans regularly.

Housing and Homelessness Support

● Support individuals to access accommodation pathways.

● Assist with housing applications and referrals.

● Liaise with local authorities and housing providers.

● Advocate on behalf of clients where appropriate.

Outreach Responsibilities

● Participate in community outreach activity.

● Engage rough sleepers and vulnerable individuals.

● Support clients who are reluctant or unable to access office-based services.

● Facilitate access to emergency accommodation and support services.

Partnership Working

● Build positive relationships with local agencies and stakeholders.

● Attend multi-agency meetings where appropriate.

● Make referrals and coordinate support plans with external partners.

Safeguarding and Risk Management

● Promote the safety and wellbeing of all service users.

● Identify and respond appropriately to safeguarding concerns.

● Maintain professional boundaries.

● Follow all safeguarding policies and procedures.

● Participate in safeguarding training and reflective practice.

Team Responsibilities

● Attend team meetings and supervision sessions.

● Contribute to service development and continuous improvement.

● Support volunteers and placement students where appropriate.

● Undertake training relevant to the role.

General Responsibilities

● Promote equality, diversity, and inclusion.

● Maintain confidentiality and professionalism.

● Adhere to organisational policies and procedures.

● Act as an ambassador for the charity.

● Undertake any other reasonable duties appropriate to the role.

Essential Qualifications

● GCSE (or equivalent) in English and Mathematics.

● Relevant training or willingness to undertake training in homelessness, safeguarding, housing, mental health, or related areas.

Essential Experience

● Experience supporting vulnerable adults and/or young people.

● Experience carrying out assessments and support planning.

● Experience working within homelessness, housing, support services, social care, or community settings.

● Experience maintaining accurate records and case notes.

Essential Knowledge

● Understanding of homelessness and housing-related challenges.

● Knowledge of safeguarding adults and young people.

● Understanding of GDPR and confidentiality requirements.

● Knowledge of trauma-informed approaches.

● Understanding of professional boundaries.

● Awareness of equality and diversity principles.

Essential Skills

Communication

● Excellent verbal and written communication skills.

● Ability to build rapport with a wide range of individuals.

● Ability to communicate effectively with partner organisations.

Assessment

● Ability to undertake comprehensive client assessments.

● Ability to identify support needs and develop action plans.

● Ability to manage risk appropriately.

Organisation

● Strong organisational skills.

● Ability to manage competing priorities.

● Ability to maintain accurate case records.

IT Skills

● Competent in Microsoft Office.

● Ability to use databases and case management systems.

● Confidence using digital systems and maintaining electronic records.

Personal Qualities

● Compassionate and non-judgemental.

● Reliable and professional.

● Resilient and adaptable.

● Motivated to improve outcomes for vulnerable people.

● Able to work independently and as part of a team.

● Committed to learning and development.

Desirable Criteria

● Experience working with people with complex needs.

● Experience working within homelessness services.

● Experience of working with clients with multiple disadvantages

● Knowledge of housing legislation and homelessness pathways.

● Experience conducting outreach work.

● Relevant qualification in housing, Substance Misuse Mental Health, social care, counselling, or related field.

What We Offer

● Flexible and supportive working environment.

● Regular supervision and reflective practice.

● Ongoing training and professional development.

● Opportunity to influence and shape service delivery.

● Employee wellbeing support.

● Meaningful work that changes lives.

Recruitment Process

Stage 1

Application Form and Supporting Statement

Stage 2

Shortlisting

Stage 3
Interviews during week beginning October 5th

Candidates invited to interview may be asked to complete a short assessment based on homelessness support and casework practice.

Safer Recruitment Statement

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people. All successful applicants will be subject to:

● Enhanced DBS Check

● Satisfactory References

● Identity Verification

● Right to Work Checks

The charity is an equal opportunities employer and welcomes applications from all sections of the community.

Providence Row is recruiting a Gardening Coordinator. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.

Job located at The Dellow Centre, London E1 7SA.

Auto enrolment from day one into the People’s Pension.

The role will maintain a safe, welcoming and productive rooftop garden that supports learning, wellbeing and inclusion. Also to deliver practical gardening and food-growing activity that helps trainees and volunteers build skills, confidence and progression opportunities.

Closing date is Monday 12 October 2026.

To apply, please upload your CV with a covering letter detailing how you meet the person specification.

Telford Complex Needs Practitioner (Housing & Homelessness) for Stay – Partners for Change 

Location: Telford & Wrekin – with travel across the local area
Hours: 37 hours per week

Salary: £27,732.92 per annum
Contract: 3-year fixed term
 

Make a Real Difference 

We’re looking for enthusiastic people to join our new Partners For Change project. Working with The Shrewsbury Ark and KiP, this exciting new partnership will strengthen support for people experiencing homelessness across Telford and Wrekin and Shropshire. 

About the Role 

You’ll work alongside people facing homelessness, crisis and complex needs, offering flexible, practical support through outreach, in-reach, crisis response, move-on and tenancy sustainment. One of the two roles will also include support linked to Stay’s supported accommodation. You will: 

• Build trusting relationships and provide person-centred support 

• Support people through outreach, crisis response, move-on and tenancy sustainment 

• Work with partners to help people access accommodation and other support 

About You 

You could be a great fit if you: 

• Have experience supporting people facing homelessness or complex needs 

• Are committed to trauma-informed, person-centred support 

• Want to make a real difference in your community 

You’ll need: 

• A full, valid UK driving licence 

• A car insured for business use 

Why Join Stay? 

• Be part of an exciting new partnership project 

• Do meaningful work that changes lives 

• Join supportive organisations with additional training and development to help you grow in the role 

You’ll benefit from: 

• 25 days annual leave (plus enhancements for length of service) 

• Birthday off after 6 months service 

• Regular supervision and guidance 

• Access to our Employee Assistance Programme 

• Pension scheme 

• Eligible for Blue Light Card 

• Training and continuous development 

How To Apply

To apply, please find our Application Pack on our wesbite (Job Description & Person Specification, Application Questionnaire, Supporting Statement, Equality & Diversity Questionnaire, Disclosure Form and Privacy Policy) complete as applicable and email along with your CV.
 

Closing Date: Monday 5th October 2026 at Mid-day

Stay is committed to equality, diversity and inclusion. We welcome applications from people from all backgrounds and communities, especially those whose voices are underrepresented in our sector.

Are you passionate about making a lasting difference to the lives of people experiencing homelessness in Bristol? 

We are looking for 2 people to join the team in Bristol as Coordinators, joining either of the below teams:

North Star Service, part time 30 hours per week (to include Tuesday, hours can be worked across 4-5 days) 

North Star Service works with people who are experiencing homelessness, and have difficulties with their relationship with substances and mental health. The service main base is at the Compass Centre, however also operates across Bristol and within homeless hostels. North Star runs a variety of interventions including initial engagement, drop-ins groups to build relationship skills and safety, psychological skills groups and one to one therapy either as a weekly longer term intervention, or a standalone session format in drop-in clinics embedded within hostels.

Assertive Contact & Engagement (ACE) Service, part time 22.5 hours per week (to include a Tuesday, Hours can be worked across 3-5 days): 

St Mungo’s Assertive Contact & Engagement (ACE) Service works with people with complex mental health needs who are not actively engaged with other services and face multiple barriers to accessing mainstream support. The service operates across Bristol, running a variety of services including community one to one work, therapeutic groups and drop-ins, and training for other services. 

In the role of Coordinator you will:

As part of the wider management team, the Coordinator will play a key role in ensuring we provide a quality service, particularly to neglected groups and individuals, and who face complex barriers to accessing services. Key responsibilities in this role will be:

• Supporting the Clinical Lead/Service Manager in the day-to-day development and management of the service.

• Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach. 

• Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients. 

• Holding a small caseload of clients experiencing high complexity, and capacity for group delivery 

About you 

We are looking for a creative individual with experience of working with partner agencies and relevant stakeholders to deliver high quality outcome-focused services. You will also have: 

• Experience of managing staff and volunteers in a fast-paced environment; or the willingness to develop these skills.

• The ability to effectively prioritise your own time and workload and come up with practical ideas to improve services. 

• Excellent communication skills and the ability to build and maintain relationships with a variety of people.

• Flexibility is necessary for this post, as you may be required to work from various locations and work specific days of the week.

Above all, we are looking for someone committed to the overall aims of the service and working with a caring and person-centred approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 30th September 2026 

Interview and assessments on: 20th and 21st October 2026 

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.

This is a permanent full-time role (35 hours per week) with a salary of £41,175.

Job located at The Dellow Centre, London E1 7SA.

Auto enrolment from day one into the People’s Pension.

The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.

Closing date is Monday 05 October 2026.

To apply, please upload your CV with a covering letter detailing how you meet the person specification.

About the role:

At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.

This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.

Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.

Caseworker posts are for Mondays - Fridays, 9am to 5pm. Posts involve hybrid work with opportunities to work from home at times. The role includes hybrid working and is based at our office in Kings Cross. There are opportunities to work from home at times.

About you:

• You’re a confident collaborator who builds strong working relationships with colleagues and partner agencies to get the best outcomes for clients.
• You’re organised, proactive and able to balance competing priorities, staying calm and focused when things get busy.
• You know how to help people build greater independence, from strengthening day-to-day living skills to improving financial stability and tackling income, bills, debts or arrears.
• You take a genuinely person-centred approach, listening to what matters to each client, recognising their strengths and aspirations, and shaping support around their individual needs.
• You understand the challenges people experiencing homelessness can face, including navigating housing pathways, and you’re committed to delivering inclusive, respectful support that promotes choice and opportunity.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 4th October at midnight

Interview date: Thursday 15th October online via Microsoft Teams

Please note there will be a second stage interview in Kings Cross for progressed candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About the role:

Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.

As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person-centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.

You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.

You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery-focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.

We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview. 

About you:

• You can build positive, respectful relationships with people while maintaining clear professional boundaries.
• You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
• You can stay calm, think clearly and respond appropriately when situations change or become challenging.
• You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
• You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Tuesday 6th October at midnight

Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams

Please note there will be a second stage interview in Islington for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Providence Row is recruiting for a Housing Case Worker. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.

This is a permanent full-time role (35 hours per week) with a salary of £35,020 per year.

Job located at The Dellow Centre, London E1 7SA.

Auto enrolment from day one into the People’s Pension.

The role will support individuals who are rough sleeping and those who are at risk of homelessness in the London Borough of Tower Hamlets into appropriate accommodation. Also to work in partnership with other organisations including health to help people move away from a life on the streets.

Closing date is Monday 05 October 2026.

To apply, please upload your CV with a covering letter detailing how you meet the person specification.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Contract: Fixed Term - 6 months

About the role

As a Coach Lead Worker in the Coaching team, you will play a key role in supporting individuals that are homeless or at risk of homelessness. You will work with people who have varying levels of engagement with the service: some will work with you in a more planned and structured way, and some are in more complex situations and will require support from other agencies.

As a Lead Worker you will:

• Support members to develop and follow a personalised plan to end their homelessness sustainably.
• Empower and upskill members to be proactive in their accommodation search and access other relevant support services to meet their needs.
• Provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs.
• Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with members, services, colleagues, and partner organisations.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness sustainably.

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experienced homelessness.

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
• Flexible and adaptable to change.

• Strong team player, able to use own initiative and reflect on your own practice.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below.Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 24th September 2026 at 23:59

Interview process: Competency-based interview

Interview date and location: No longer going to be on Monday 28 September 2026. New date TBC.

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team via our website and we will be happy to discuss how we can help.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Service Manager - Homelessness and Support

We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.

Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.

You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.

Key responsibilities include:

• Leading, supervising and developing staff and volunteers
• Monitoring service performance, outcomes and key performance indicators
• Overseeing complex cases, safeguarding concerns, complaints and service risks
• Ensuring accurate records and reports are maintained
• Using service data, feedback and learning to improve quality and outcomes
• Building effective relationships with local authorities, housing providers, health services, funders and community partners
• Contributing to funding applications, service reviews and organisational planning

You will not routinely hold a caseload but will provide guidance and support when complex situations arise.

About You

You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.

You will also bring:

• Knowledge of the challenges facing people experiencing homelessness or disadvantage
• Experience of monitoring performance and improving service quality
• A sound understanding of adult safeguarding, confidentiality and information sharing
• Strong leadership, organisation and decision-making skills
• Experience of partnership working and producing clear reports
• The ability to manage competing priorities and respond calmly to operational challenges
• A respectful, inclusive and non-judgemental approach

Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.

You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.

The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.

Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

Senior Homelessness Prevention and Recovery Worker

We are seeking an experienced homelessness professional to provide intensive, trauma-informed support to people facing rough sleeping and housing instability.

Position: Senior Homelessness Prevention and Recovery Worker
Location: Charnwood, Leicestershire, with remote and community-based working
Salary: £27,110
Hours: Full-time, 37 hours per week
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an exciting opportunity to help shape a new service supporting people who are sleeping rough, have experienced repeated or long-term homelessness, or are at immediate risk of returning to the streets.

Managing a small caseload of approximately six to eight people, you will provide intensive, flexible and relationship-based support. You will work alongside each person to secure and sustain suitable accommodation, overcome barriers and develop greater confidence, independence and community connections.

Key responsibilities include:

• Completing strengths-based, trauma-informed assessments and personalised support plans
• Supporting people with housing, benefits, budgeting, household essentials and daily living skills
• Helping individuals access health, mental health, substance use and other specialist services
• Working with local authorities, housing providers, landlords and community partners
• Responding appropriately to safeguarding concerns, risks and crises
• Undertaking outreach, home visits and community-based appointments
• Maintaining accurate case records and contributing to service monitoring and evaluation
• Advocating for clients and coordinating effective multi-agency support

Some occasional evening and weekend work may be required.

About You

You will have experience of supporting adults affected by homelessness, rough sleeping, housing instability or multiple and complex needs. You will understand homelessness legislation, housing options, tenancy sustainment and adult safeguarding.

You will be confident completing assessments, developing support plans and working collaboratively with housing, health, social care and other agencies. An understanding of trauma-informed, psychologically informed or recovery-focused practice would be an advantage.

Patient, resilient and non-judgemental, you will be able to build trusting relationships with people who may have experienced trauma, exclusion or repeated disengagement from services. You will combine persistence and flexibility with sound professional boundaries and effective risk management.

A full driving licence and access to a vehicle, or another reliable means of travelling throughout Charnwood and Leicestershire, is required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity working to tackle homelessness and help local people build safer, more stable lives.

The organisation offers a collaborative and supportive working environment, additional holiday, flexible working and training from day one. You will be encouraged to develop your skills while contributing to a service designed to create meaningful and lasting change.

Other roles you may have experience of could include Homelessness Support Worker, Senior Support Worker, Housing Support Worker, Rough Sleeper Outreach Worker, Tenancy Sustainment Officer, Recovery Worker, Resettlement Worker or Complex Needs Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

 Project Manager 

JOB DESCRIPTION

Salary

£39,152 - £39,862 (NJC SCP 28-29, pro-rated for part time). Pay rise pending.

(actual salary, £31,320 - £31,890 pe

Hours

30 hours per week, with potential to increase in line with the needs of the organisation.

Location

BYH, Stapleford, Nottinghamshire

Responsible to

Chair of the Board of Trustees

About Broxtowe Youth Homelessness

Broxtowe Youth Homelessness (BYH) is a small, well-established charity supporting young people aged 16–25 who are homeless or at risk of homelessness across Nottinghamshire and Derbyshire. Our practical, person-centred approach helps young people move towards greater stability, independence and opportunity.

With four years of funding secured from The National Lottery Community Fund, BYH is entering an exciting period of development, including a rebrand and transition to an incorporated charity. Our new Director will play a key role in leading us through this change, strengthening partnerships, developing new opportunities and helping shape the future of a small charity with real potential to grow its impact.

Strategic Leadership and Organisational Development

• Provide effective leadership and direction for BYH, working closely with the Board of Trustees to develop and deliver its vision, strategy and development plans.
• Identify opportunities for the charity to grow its impact, develop new services and respond to emerging local need.
• Ensure BYH remains a responsive, sustainable and well-managed organisation.
• Support the Board of Trustees with clear, timely information and advice to enable effective decision-making.

People and Culture

• Lead, motivate and develop a committed staff and volunteer team.
• Foster a positive, inclusive and supportive culture in which people feel valued and able to do their best work.
• Manage recruitment, induction, supervision, appraisals and professional development.
• Ensure staffing and resources are effectively deployed to meet organisational priorities.

Service Quality and Safeguarding

• Oversee the effective delivery and development of BYH's services, ensuring they are high quality, accessible, responsive and person-centred.
• Ensure the voice, experience and needs of young people inform service development and improvement.
• Lead on quality assurance, monitoring and evaluation, using evidence, outcomes and feedback to demonstrate impact and improve services.
• Act as the Designated Safeguarding Lead, ensuring robust safeguarding practice, policies and procedures are effectively implemented across the organisation.

Finance, Funding and Sustainability

• Work with the Finance Officer, Treasurer and Board of Trustees to maintain strong financial management and effective financial controls.
• Contribute to organisational budgeting, financial planning and long-term sustainability.
• Lead on identifying and pursuing appropriate funding opportunities, including grants, partnerships and commissioned services.
• Develop high-quality funding applications and ensure successful projects are effectively managed and reported.

Partnerships, Influence and Profile

• Develop and strengthen effective multi-agency partnerships with statutory, voluntary and community sector organisations.
• Act as an ambassador of BYH at local, regional and national meetings, networks and forums.
• Chair and coordinate the South Nottinghamshire Interagency Forum.
• Raise the profile of BYH and promote its work, achievements and impact.

Governance, Compliance and Risk

• Work collaboratively with the Board of Trustees to ensure effective governance, risk management and accountability.
• Ensure BYH's policies, procedures and practices are regularly reviewed and comply with relevant legislation and good practice.
• Maintain BYH's status as a recognised AIM Qualifications Centre.
• Ensure appropriate health, safety and regulatory arrangements are in place across the organisation.

Equality, Diversity and Inclusion

• Champion equality, diversity and inclusion across BYH.
• Ensure our services and working environment are welcoming, accessible and respectful to all.
• Promote a culture that recognises the dignity, strengths and potential of every young person.

For full details of the role and responsibilities, please refer to the attached Job Description.

About You

You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team.

You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks.

Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills.

Main Purpose Of The Job:

This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.

Main Areas Of Responsibility:

• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
• To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• Maintain a safe, clean and welcoming environment.
• To support and encourage clients to care for themselves and develop independent living skills.
• To assess and manage risk for individuals and in the service, making use of emergency services as required.
• Report any safeguarding concerns without delay in line with the charity’s policies and procedures.
• Comply with the charity’s health and safety standards.
• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Actively ensure security of the building through regular checks and monitoring of CCTV system.
• To carry out designated cleaning and laundry duties (and any other housekeeping tasks).
• To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
• To participate in the induction of and support new team members.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
• To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position.
• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied promoted in carrying out duties of the post.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our clients and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About the role:

Recovery is about more than addressing immediate needs. It is also about having somewhere to belong, opportunities to build confidence and skills, meaningful connections with other people, and the chance to take part in the community around you. As our Recovery and Opportunities Co-ordinator, you’ll help make those opportunities a reality for people experiencing homelessness and multiple disadvantage in our St John's Mansions service. 

You’ll develop and coordinate our Recovery and Opportunities programme, creating activities and opportunities that reflect what clients actually want from their services and communities. You’ll work alongside clients, colleagues, volunteers and peer supporters to co-produce activities, build participation and make sure people are supported to get involved in ways that feel meaningful to them. You’ll also help equip others with the confidence, training and resources they need to deliver opportunities effectively.

A big part of the role happens beyond our services. You’ll build strong relationships with community organisations, local residents, statutory and voluntary-sector partners and other opportunities across Islington, opening doors for clients to access volunteering, education, cultural activities and wider community life. You’ll represent Single Homeless Project (SHP) at local forums and events, champion social value across our services and look for creative ways we can contribute positively to the communities our clients are part of.

You’ll also help us understand what is making a difference, monitoring participation and outcomes and using what we learn to strengthen the programme over time. It’s a role with plenty of scope for creativity and initiative, where you can turn relationships, ideas and client feedback into opportunities that reduce isolation, strengthen belonging and help people move forward with greater confidence, independence and purpose.

About you:

• You have experience engaging and motivating people experiencing multiple disadvantage, including people who may have previously found it difficult to engage with services or opportunities.
• You can develop, coordinate and facilitate engaging groups, activities or programmes, and understand how to encourage meaningful participation from different people.
• You’re confident building relationships with community organisations, residents, colleagues and external partners, and can turn those relationships into practical opportunities for clients.
• You understand the importance of social value and social impact and can think creatively about how services can contribute positively to their local communities.
• You’re an engaging communicator who can work collaboratively across different teams, represent a service externally and bring people together around a shared goal.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Tuesday 29th September at midnight

Interview date: Friday 9th October online via Microsoft Teams 

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.