Housing advice jobs in hainault, greater london

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a new role which will help to deliver a pilot strategy to grow long-term sustainable income by enhancing Breast Cancer Now’s on-the-ground presence locally.

Joining the relationship fundraising team and working closely with the high value partnerships team, this role is responsible for cultivating new long-term relationships and, in turn, driving fundraising income.

Uniquely, the post holder will help to implement a large-scale trial to further grow Tickled Pink, an award-winning partnership between Asda, Breast Cancer Now and CoppaFeel! which has raised over £100m. The goal is to grow both engagement and future income by directly supporting colleagues across Asda stores in their local area.

In addition, this role will establish and grow a portfolio of supporters in Bristol and the southwest by cultivating relationships with new and warm supporters including individuals, clubs, societies and local companies. It will also line manage a community fundraiser covering a patch in London and the southeast.

What’s special about this role is that you’ll be working alongside a supportive, innovative and fun team which has delivered continued growth in fundraising over the last five years.

The is the first time the charity has had a community fundraiser locally based in the southwest. It is one of five new roles being introduced as part of the pilot, and the goal is that they all become permanent. 

About you

You’re a pro at cultivating long term relationships with a variety of new supporters to generate income, and have great community fundraising experience working with individuals, local companies and clubs and societies.

You’re proactive and can work in a flexible and agile way; perhaps you’ve helped to deliver successful pilots in the past. You’re solution focused and experienced in developing and delivering ideas to grow income and engagement in the short and long term.

With great communication skills, you’re a team player and love working independently as well as part of a large team with various stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This is a remote role, and the candidate will need to be based in Bristol or the surrounding area. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as to our offices in London and Cardiff.  

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement.  Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Thursday 11 September 2025 at 9am

Interview date

First interview Tuesday 16 September 2025

Second interview week commencing 22 September2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

About The Social Change Nest CIC

At The Social Change Nest, we power grassroots movements and community-led change by offering trusted fiscal hosting, grant management, and financial infrastructure. We’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers - like bank accounts and legal structures - that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency. 

We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2021, we have supported groups in securing over £23m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. 

How We Work

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities. 

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together. 

We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them. 

The ideal candidate will enjoy working within a fast-paced and evolving organisation, and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.

Role Purpose

As our international grantmaking and emergency relief support expands, we are seeking an experienced International Finance Manager to oversee high-risk and complex financial operations in humanitarian and activist contexts globally.

The International Finance Manager will provide financial leadership and oversight across our growing global grantmaking portfolio. This new role which we are testing out requires balancing robust financial stewardship with flexibility to meet the urgent needs of grassroots movements and funders working in complex, high-risk contexts.

Working closely with colleagues in Compliance, Risk & Innovation and the Grant Distribution team, you will ensure secure, transparent, and compliant management of international funds/grant disbursements, while modelling the collaborative, trauma-informed, and values-driven approach that sits at the heart of SCN’s work.

Key Responsibilities

Client & Stakeholder Management - 10%

• Act as the finance lead for philanthropic clients raising funds for overseas emergency relief and grassroots movements.

• Provide clear, practical advice on financial risk, compliance, and best practice to clients.

• Build trusted relationships with grassroots partners, ensuring funds are transferred responsibly and reporting is accessible and transparent.

• Apply a trauma-informed approach, recognising the pressures and lived realities of partners in conflict or activist environments.

• Represent SCN’s values of equity, transparency, and care in all external and internal relationships.
   

Grant Finance Oversight - 60%

• Lead end-to-end financial processes for international grantmaking, including budgeting, transfers, reconciliations, and reporting.

• Handle subscription based and/or recurring donation management 

• Oversee multi-currency payments into high-risk regions, ensuring compliance and mitigating fraud or diversion risks.

• Strengthen internal controls and systems, aligning them with SCN’s expanding global reach.

• Collaborate with the Compliance, Risk & Innovation team to continuously improve financial policies and processes.

• Demonstrate accountability and accuracy while remaining agile to meet urgent humanitarian needs.
   

Risk & Compliance - 20%

• Ensure financial due diligence, KYC/AML checks, and enhanced vetting for overseas partners and unincorporated networks.

• Ensure compliance with HMRC, banking regulations, and counter-terrorism financing rules.

• Contribute to risk frameworks that safeguard SCN and our partners, balancing compliance with accessibility for grassroots groups.
   

Support SCN with Humanitarian & Global Grantmaking Expertise - 10%

• Apply practical knowledge of humanitarian and international finance, particularly in funding unincorporated groups and movements.

• Co-design grantmaking processes with colleagues and partners that meet donor requirements while centering grassroots needs.

• Navigate sanctions regimes and humanitarian exemptions, especially in conflict-affected regions.

• Monitor emerging risks and restrictions globally, sharing insights and solutions across SCN teams and with funders.

Person Specification

Essential Experience and Knowledge

• Strong experience in finance, grantmaking, or compliance within humanitarian or philanthropic contexts.

• Proven expertise in managing overseas financial transactions, including multi-currency payments and reconciliations

• Experience in managing volatile exchange rates and currency fluctuations risks

• Experience with international payments into high-risk jurisdictions, including unincorporated or grassroots networks.

• Familiarity with digital exchange payment platforms and cross-border banking restrictions (e.g. SWIFT, XE Wise, Payoneer).

• Experience applying due diligence and financial risk management frameworks.
   

• Knowledge of:

  • KYC/AML regulations

  • Counter-Terrorism Financing rules

  • UK charity and banking regulations

  • Digital exchange transfer tools such as XE, WISE 

Desirable

• Arabic language skills (spoken and written).

• Previous experience in NGOs, fiscal hosts, or international grantmaking

• Operating with crypto currencies 

Skills and Ways of Working

• Strong interpersonal skills and cultural competence, with the ability to work in a trauma-informed way.

• Excellent stakeholder management, from grassroots partners to funders and banks.

• Ability to balance compliance with flexibility, navigating political sensitivities with discretion and integrity.

• Collaborative mindset, with self-awareness to seek support where needed.

• Alignment with SCN’s values of curiosity, courage, creativity, and collaboration

Terms and benefits:

Terms: The role will be full-time (37.5 hours/week) permanent contract  - we will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement). 

We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £39,705

Location: You must be based in the UK. We have an office in Farringdon, London, where London-based staff typically work at least two days a week. If you are based outside of London, the role will be home-based. 

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person: we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary. 

Language Skills & Visa Status: Candidates must be fluent in English and have the independent right to work in the UK for a minimum of two years, as we are unable to provide visa sponsorship.

Holiday: 22 days of annual leave plus bank holidays, as well as an additional 3 days between Christmas and New Year when the office and our services are closed.

Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCN.  

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities 

Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP. 

Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:

• Salary sacrifice/exchange schemes for groceries (and pensions will be coming soon!). Staff members can choose a set amount to be taken out of their gross pay (before being taxed)  each month, to be put towards purchasing groceries from all major grocery retailers. 

• Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.

• Benefits app - retail discounts. Select from over 80 brands.

Ideal Start Date: October 2025

Full-time (35 hours pw) – working hours are 9-5 and this job does not require evening or weekend work. 

Closing date: 3rd September at 9am 

Ref: EDN-255

Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard?  Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?

If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital.  Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community.  You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client.  This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.

We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Substantial experience of providing support, advice and advocacy and of using support plans
• Substantial experience of assessing the needs of CYP who are at risk of significant harm
• Proven record of engaging successfully with ‘challenging’ young people
• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

 

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

 

 

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Location: London/South East
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £32,186.00 per annum
 
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
 
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
 
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
 
The role requires the willingness to drive a company van throughout the South East region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
 
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
 
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
 
Salary and Benefits offered:

• Salary of £32,186 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

 
Workplace details
 
The role is centrally based at our head Office at Finsbury Park, London but you will be supporting vendors throughout the London and South East Region and therefore must be willing to travel throughout the region as required.
 
Closing date - 01st September 2025 (23:59pm). We may interview before the role closes so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
REF-223417

Who we are 

St Martin-in-the-Fields Charity is a UK-wide homelessness charity. We fund a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. We work to prevent this situation from happening in the first place. When it does happen, we provide emergency financial assistance that can transform the lives of those who are homeless or at risk of homelessness, helping them find and keep a safe place to live and call home.

Our Values

We put... people first

We value those we work with, seeking out and listening to all voices to understand how we can work together to make sure anyone experiencing homelessness is moved into a safe home with the necessary support in place.

We are... a learning organisation

We reflect on what we learn, act on the evidence, and share learning with others.

We work... collaboratively for change

We build relationships based on trust and shared vision.

Trusts and Foundations Manager 

St Martin-in-the-Fields Charity (SMITFC) is looking for a strategic, relationship-driven Trusts and Foundations Manager to help shape the future of our income generation from charitable trusts and foundations. This is a pivotal role within our Philanthropy, Trusts and Foundations Team, working to ensure that we not only maintain but significantly grow our sustainable income streams in support of people experiencing homelessness and extreme vulnerability.

Working alongside the Philanthropy Manager and Prospect Researcher, this role will be responsible for identifying and securing new 5-6 figure+ gifts, maintaining and deepening engagement with our existing funding partners and developing a pipeline of future funding opportunities designed to spread risk and build for a reliable, realistic income growth over time.

Key Responsibilities

 The successful candidate will:

• Work with the Head of Philanthropy, Trusts and Foundations (P&TF) to develop the Charity’s Trust and Foundations growth strategy ensuring it maximises sustainable net income from both general and restricted Trust and Foundation funding sources, diversifies income and starts to spread income timelines away from a reliance on our Christmas appeal period.
• Work collaboratively across the charity to acquire an excellent knowledge and understanding of SMITFC values and programmes, to inform the creation of bespoke donor materials, cases for support, funding proposals and reports.
• Lead on the creation and submission of bespoke proposals and reports to existing Trusts and Foundations, maintaining accurate development and submission deadlines and excellent records of progress and outcomes on CRM.
• Lead on the cultivation and maintenance of strong relationships with existing funders and trustees, identifying opportunities for key decision makers to become active and engaged in the Charity’s activities, whilst gaining a greater understanding of a project’s long term aims and consequent impact.
• Work in collaboration with the Prospect Researcher to develop a pipeline of new 5-6 figure + Trusts and Foundations prospects able to give within the next 3 years.
• Lead on the bespoke stewardship and engagement of newly identified 5-6 figure + Trusts and Foundations prospects and ensure that submission deadlines are met, and reporting schedules observed.
• Work with the P&TF team to deliver our annual Christmas Appeal – to include the development of the P&TF Christmas Appeal 2025, deliver the annual Christmas Appeal Launch event, and optimize the use of social medial and other platforms to reach potential new funders over the Christmas period and beyond.
• Work with the P&TF team to develop the high value offering for the 100 Anniversary appeal 2026.
• Ensure that resources and budgets are managed effectively and provide Trust and Foundation fundraising financial information as required by the Head of P&TF – including contributing to income risk assessments, identifying gaps or shifts in funding and support contingency planning with the wider P&TF team.
• Ensure accurate records of funding opportunities, donor contact details and prospect research are maintained across CRM and finance systems.
• Work collaboratively with SMITF partner charities to align stewardship, donor asks and maximise income.

Our Team: We are friendly, ambitious, creative bunch, who value and maintain relationships of trust and transparency with our donors. We all work flexibly between home and the office but love to come together to plan, get creative and enjoy some lunch in the Crypt at St Martins Church.

How to apply: For further information and details on how to apply, please download the application pack.

EDI Statement 

St Martin’s Charity is committed to developing a diverse, inclusive and culturally sensitive workplace and community for everyone. We will do so by fostering a compassionate and supportive environment that respects and values difference, where everyone feels welcome and confident to be themselves. We are proud to be an equal opportunity employer.

In recruiting for our team, we appreciate the unique contributions that every individual can bring without regard to race, ethnicity, colour, religion or no religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. We actively welcome applications from people of marginalised identities, especially those with lived experience of homelessness. 

Please note that we ask candidates to refrain from using AI-generated responses to any questions in the application process. We value authentic and personal responses to better understand your unique experiences and qualifications. If you have any concerns or require reasonable adjustments, please let us know.

Independent Domestic Violence Advocate (IDVA)  

 Location: London (On-site & Outreach Work) 
Contract: Full-time – [Fixed Term to March 2026 
Salary: £30,000 pa

Are you passionate about supporting survivors of domestic abuse? Do you have experience working with people with learning disabilities and autism? Respond is looking for a specialist Independent Domestic Violence Advocate (IDVA) to join our trauma-informed team. 

About Us 

Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence. 

About the Role 

As an IDVA at Respond, you will provide high-quality, trauma-informed advocacy to survivors of domestic abuse, ensuring their safety and empowering them to rebuild their lives. You will conduct risk assessments (DASH), develop safety plans, and work closely with agencies such as social services, police, and housing. You will also play a key role in raising awareness and improving support for neurodivergent survivors. 

What You’ll Do 

Provide specialist, person-centred advocacy for survivors with learning disabilities and autism. 

 Undertake risk assessments and safety planning to enhance survivor well-being. 
Represent survivors at MARAC and multi-agency meetings, advocating for their needs. 
Work closely with social services, health professionals, and the criminal justice system. 
Deliver training and consultation to professionals on supporting neurodivergent survivors. 
Ensure accurate case management and uphold safeguarding responsibilities. 

What We’re Looking For 

IDVA qualification OR significant domestic abuse advocacy experience. 
Understanding of domestic abuse, coercive control, and trauma-informed practice. 
Experience working with survivors of domestic abuse, particularly those with learning disabilities and autism. 
Strong advocacy, case management, and multi-agency working skills. 
Ability to adapt communication styles to support neurodivergent clients. 
Knowledge of MARAC, safeguarding, and legal frameworks for domestic abuse cases. 

Why Join Us? 

Be part of a specialist, trauma-informed team making a real difference. 
Receive ongoing training and professional development. 
Work in a supportive and collaborative environment. 
Hybrid/flexible working options available. 

How to Apply 
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by September 26th 2025

 Got questions? Get in touch at via Charity Job. 

Join us in creating a safer, more inclusive world for survivors of domestic abuse.

Ref: RVPL-251

Closing date: Monday, 22nd September 2025 at 9.00 am

Are you a proactive, collaborative and empathetic individual with experience of managing reception or front-of-house responsibilities? Do you have a proven record of recruiting, training, or managing volunteers and supporting people with barriers to employment?

If so, join St Giles as a Reception and Volunteer Pathway Lead (internal job title) where, as part of the Central Services or Service Delivery team, you will lead both front of house reception services and a structured volunteer employment pathway.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As Reception and Volunteer Pathway Lead, you will act as the first point of contact for visitors, ensuring a welcoming and professional environment, and also manage incoming calls, emails, and correspondence and maintain a tidy and accessible reception area.  You will also design and deliver a volunteer pathway programme for individuals returning to employment, which will include recruiting and onboarding volunteers with a focus on those who have been out of work and collaborating with internal departments to identify placement opportunities and role specifications.

We will also rely on you to provide induction and training support for volunteers and to offer ongoing supervision, coaching, and check-ins throughout placements.  Monitoring and evaluating volunteer progression with clear pathways to employment and maintaining accurate volunteer records, ensuring safeguarding and compliance standards are both key duties, as is supporting departmental teams in coordinating volunteer schedules and placement logistics.

What we are looking for

• Relevant experience in administration, HR, or volunteer management

• An understanding of barriers to employment and trauma-informed support

• Sound knowledge of GDPR and data protection and of safeguarding practice

• An understanding of of EDI and creating an inclusive work culture

• Excellent interpersonal, IT and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

We are seeking an experienced fundraiser who can work with us on a part time, freelance basis (Sept/Oct 2025 - January 2026) for a fee of £16Kto produce and undertake the following specialist services:

• Research and produce a bespoke 18-month Fundraising Plan for the Trust, with a particular focus on Museums, collections, community engagement, conservation and organisational resilience. 
• To start the delivery of the plan by undertaking specialist fundraising activities to trusts and foundations and to apply for opportunities that will help generate new incomes for the Trust and boost our ability to delivery our Business plan and Museum Developments. This will include a refreshed donations plan for our sites to come into action before Christmas.
• To advise and produce a business case for a long-term fundraising resource for the Trust.

Excellent Safeguarding policies, processes and practices are central to the mission and ministry of our large diocese covering South London and East Surrey.  We are seeking a highly experienced safeguarding practitioner, to lead and manage a well-respected team, and ensure that the diocese maintains the highest standards of protection for children and vulnerable adults in accordance with national policy.  

Working in close collaboration with the National Safeguarding Team of the Church of England, support is provided for this role through regular professional supervision provided by the National Safeguarding Team, and encouragement for continuing professional development.

The Head of Safeguarding has operational lead authority within the diocese for the National Safeguarding Standards, leading and overseeing work in these areas, and also plays a full role as a member of the Senior Management Team, in living out our values of transparent accountability, collaborative team working, respect for all, and the effective stewardship of resources.

Main Responsibilities:

To manage the diocesan safeguarding team, offering excellent practitioner expertise and overseeing sound triage, assessment and management of casework, actively liaising with relevant agencies, such as the police, probation services, and local authorities

Leading and coordinating all aspects of safeguarding casework within the Diocese, ensuring that work is completed as required by Safeguarding Codes of Practice, House of Bishop’s Safeguarding Guidance and all other relevant statutory guidance and legal responsibilities. 

Ensure that effective systems are in place for keeping all case files up to date by accurately and consistently recording actions taken on cases using the National Safeguarding Case Management System (MyConcern)

To work with the Diocesan Bishop, senior clergy, the Diocesan Secretary, and other key staff to support, develop and improve the safeguarding practice and culture across the Diocese. 

Leadership, support and advice to the wider diocese including Southwark Cathedral in the development of its safeguarding arrangements, good practice, policy and training.

To ensure that allegations of abuse are appropriately managed, and to actively liaise with relevant agencies, for example, police, probation services, and local authorities, and that support is provided to survivors and victims of abuse.

Complete comprehensive risk assessments and safety plans for individuals who pose a risk in the church context

To advise the diocese on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops.

The Ideal Candidate

The successful candidate will be able to demonstrate:

Case worker lead responsibility in cases involving the protection and safeguarding of children and / or adults (essential), with at least some of that experience gained in the statutory safeguarding agencies (desirable). 

Broader leadership and management responsibility and/or influence regarding the development of good safeguarding practice and healthy safeguarding cultures. 

Up-to-date knowledge of research and evidence-based practice models relevant to safeguarding. 

Experience of working with victims, survivors and perpetrators of abuse. 

Working with statutory and non-statutory organisations in managing safeguarding allegations and assessing risk. 

You must have a relevant professional qualification or equivalent extensive experience (for example, social care or criminal justice), with current professional registration where applicable.  

Experience of leadership and management, with an ability to operate at a strategic level, and influence the development of good safeguarding practice and healthy safeguarding cultures is important for this role.

Self-starter able to lead and work independently and with experience of appropriate challenge to senior colleagues.

Your experience of working with survivors of abuse will be important in ensuring that we provide appropriate support and advice for this important area of work.

The Head of Safeguarding is not required to be a practising Christian but is expected to  be in sympathy with the ethos  of the church and share our values. 

 About the Diocese 

Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.

Our vision is founded on mutual commitment, speaking well of one another and walking together in the pilgrimage of faith. Supporting, encouraging, and resourcing each other in our common task, we seek to be a Diocese that is Christ centred and outward focused.

The Diocese of Southwark is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment. 

This appointments is subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS (with Barred List/s) checks.

Job Title: Deputy Service Manager

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £30,200

Shift Pattern: 37.5 hours per week, supporting the night team who predominantly work Monday to Sunday 20:00 - 08:00, you will work within these hours, as well as daytime hours to attend trainings and meetings. You will also take part in our out of hours on call rota.

Please note that this is one of two positions within the service. We also have a day time role available. Please type 286319 into our careers site search tool to view the other role.

About the role

We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Night Recovery Workers and Night Concierge which totals around 10. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the day teams to ensure quality handovers. 

You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living. 

Some key responsibilities include:

• Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
• Support with the operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in

About you

We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:

• Experience in working with people who have enduring mental health and complex backgrounds
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Discounted tickets for music events, shows, sports and more through Tickets for Good
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Are you an excellent storyteller with a passion for public engagement and making a difference? Do you thrive in a fast-paced environment where no two days are the same?

The Methodist Church is looking for a talented and proactive Media Officer to join our busy and ambitious Communications Team.

This is an exciting opportunity to help shape the national voice of one of the UK’s largest Christian denominations, ensuring that we tell stories of a Church that is called to be growing, inclusive, justice-seeking and evangelistic, reaching people in meaningful and engaging ways.

You will be at the heart of media operations - driving national press coverage, responding to breaking news, and crafting compelling stories from around the country that highlight the Church’s mission and values.

You’ll have excellent skills in finding and telling stories, in print and through audio and video. You’ll have experience working in a busy press office or newsroom and be willing to do some travel.

This role offers the chance for you to make a real impact – sharing powerful stories of transformation, faith, and social justice across national platforms. You’ll be supported by a highly skilled, passionate and welcoming team, with plenty of opportunities to grow and develop professionally.

For more information about the role visit The Communications Team - The Methodist Church.  You can also contact Jillian Moody, Director of Communications.

Interviews will take place at Methodist Church House, Tavistock Place, London WC1H 9SF

Closing date: 01 September 2025

Interview date : 18 September 2025

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users. This role is ideally suited to an experienced caseworker looking to take the next step in their career.

Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters. 

Responsibilities include:

· Managing systems for incoming service user inquiries

· Casework for service users with the most complex needs or challenges

· Facilitating complex case discussions with colleagues and providing support and guidance

· Ensuring accurate reporting on service delivery outputs, outcomes and trends

· Assisting the Support Services Manager to implement changes in the service

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply

Closing date: 9am 8 September 2025

Interview dates: Initial interviews will be 17 September 2025 by Zoom or Teams. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the Job Description.

Please send to the email address in the Job Description:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete the optional monitoring form (link in the Job Description).

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern

4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form you will find in the Job Description to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (please see Job Description for a link to our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Peer Support Senior Officer (Online Community) to join our team and help us provide high-quality support to men and their loved ones navigating prostate cancer.

The Peer Support team plays a vital role in connecting men and their loved ones to others with lived experience of prostate cancer. We do this through our One-to-One Peer Support service which matches anyone affected by prostate cancer to our trained volunteers with a similar experience and more recently our Online Community, a website-based discussion forum that provides a space for men and their loved ones to share their experiences and find support.

As a Peer Support Senior Officer (Online Community), you’ll focus on assisting the Peer Support Manager with the development and integration of our Online Community into our wider support services. Once up and running, you’ll take the lead on the day-to-day management and moderation of the community. You’ll work closely with users to understand what they need from the platform, and you’ll be key in shaping it into a safe, welcoming and supportive space where people affected by prostate cancer can connect.

You’ll also develop policies and guidelines to ensure safe and respectful interactions, recruit and support volunteer moderators, and work with other teams to share helpful news, resources and health information on the forum. You’ll use analytics and user feedback to improve the platform and support its growth, while staying informed about best practice and emerging trends in online communities.

While the strong focus of this role will be the Online Community, you’ll also help deliver our One-to-One Peer Support service, triaging enquiries, matching service users with trained peer volunteers who’ve experienced prostate cancer and help with volunteer onboarding and coordination. 

What we want from you

We’re looking for someone with experience managing an online community or similar digital support service. You’ll be comfortable providing information and support to people who may be facing difficult or emotional circumstances, and you’ll understand the importance of creating a safe and inclusive space for users to connect and share.

You’ll bring a good understanding of digital engagement, knowing how to encourage community growth and participation, and you’ll be comfortable using data and insights to guide improvements. You’ll also have experience collecting and monitoring service data to help shape decisions and measure impact.

Excellent communication skills, both written and spoken, are essential. You’ll know how to engage sensitively with people who have lived experience, making sure their voices are reflected in how services are developed and delivered. You’ll also be able to work collaboratively across teams, building relationships with internal colleagues and external partners, and supporting cross-functional projects.

You’ll need to be organised and able to manage a varied workload. A flexible, responsive approach is key, and experience supporting or supervising volunteers would be a plus.

While you don’t need to be a clinical expert, a basic understanding of cancer care in the UK, and an awareness of how inequalities can affect access to health and support services, will help you approach the role with the insight and sensitivity it requires.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. 

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 14th September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 22nd September 2025.