Housing and homelessness jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Emmaus Hertfordshire and use your finance skills to help transform lives and support people out of homelessness. As our Finance Co-ordinator, you'll bring accuracy, heart and organisation to a mission-driven charity making a real local impact.
Emmaus Hertfordshire is a charity supporting people who have experienced homelessness by providing stable homes, meaningful work, and skills development. Through its social enterprises, the organisation helps individuals rebuild their confidence and independence while contributing to a vibrant, supportive community.
Overall Purpose of the Role
The Finance Coordinator plays a key role in ensuring that Emmaus Hertfordshire maintains accurate, timely and compliant financial information in support of its charitable and social enterprise activities.
You will work closely with the Operations & Finance Manager, Trustees, Chief Executive, staff, companions, and external partners to provide clear financial reporting, strong financial controls, and expert guidance that supports good decision-making across the organisation.
As a proactive member of the Management Team, you will also contribute to financial policy development and continuous improvement of systems and processes, working within the Emmaus values, ethos and principles.
Key Responsibilities
1. Financial Controls
- Maintain effective financial control over all revenue, expenditure, and cash handling across the community.
- Prepare spreadsheets for monthly payroll and pension contributions.
- Support the Finance Manager, Chief Executive and Treasurer in preparing, setting and creating the annual budget.
- Maintain companion rent accounts, Housing benefit and Gift Aid applications.
- Lead the year-end process and liaise with external auditors to ensure an efficient and compliant audit.
2. Financial Reporting
- Produce accurate and timely financial information, including providing information to support monthly management accounts and forecast reports.
- Support the preparation of financial reports for the Board, Committees and senior leadership as required.
3. Financial Analysis
- Undertake financial analysis of business development and new income-generation opportunities to help minimise financial risk.
- Provide analysis and insight to support decision-making across social enterprise operations and to maximise trading income.
4. Additional Duties
- Contribute to the development and implementation of strategic and business plans.
- Attend and actively participate in staff, companion, Trustee and Board meetings where required.
- Review internal controls and identify opportunities for improving financial processes.
- Develop procedure manuals and promote best practice within the finance function.
- Work flexibly as part of the leadership team to meet the wider needs of the charity.
- Undertake any other financial duties required by the Finance Manager and Chief Executive.
Key Tasks
Daily / Weekly
- Manage day-to-day accounting using QuickBooks. (Experience with Zero accounting software would be advantageous)
- Maintain accurate accounting records and financial ledgers.
- Reconcile financial accounts and manage spreadsheets.
- Oversee credit control.
- Administer online banking, cheque handling and payment processing.
- Process invoices, expense claims and payment requests.
- Verify financial calculations in QuickBooks.
- Carry out bank reconciliations and cash management.
- Manage petty cash.
- Manage Companion Allowances.
- Provide ad hoc reports and information to the Finance Manager and Chief Executive.
Monthly
- Prepare and submit salary calculator spreadsheet for Payroll and submit HMRC returns. Manage PAYE payments.
- Manage companion rent accounts and housing benefit records.
- Prepare VAT returns.
- Work with the external accountants to produce monthly P&L and balance sheet reports.
- Complete gift Aid submissions.
- Support our external accountants in preparing documentation for Month End accounts
Annually
- Support the preparation of annual statutory accounts.
- Liaise with external advisers on statutory financial information.
- Assist the Finance Manager, Chief Exec and Trustees with annual budget setting.
Person Specification
Essential Experience
- Minimum 5 years’ experience in financial reporting, planning, budgeting, and analysis.
- Experience using QuickBooks or similar accounting software.
- Ability to work both independently and within a diverse team.
- Experience developing and implementing financial systems and processes.
- Proficiency in IT, including Microsoft Office applications.
Desirable Experience
- Experience in the voluntary/charity sector or in working with a Board of Trustees.
- Experience working with vulnerable adults or those with complex needs.
- Project management experience.
Education / Professional Certification
- Bachelor’s degree in Accounting, Business, or related field.
- Desirable: Additional finance-related training or professional development.
Skills
- Strong financial and analytical skills, with proven expertise in financial reporting.
- Excellent attention to detail and accuracy.
- Strong understanding of business principles and practices.
- Excellent interpersonal, communication and motivational skills.
- Discreet, trustworthy and reliable.
- Effective time-management and organisational skills.
- Ability to work methodically, independently and to deadlines.
- Strong problem-solving and prioritisation skills.
- Competent IT user (Word, Excel, email, internet).
Knowledge and Commitment
- Commitment to confidentiality, data protection and professional boundaries.
- Understanding and embodiment of the Emmaus ethos and principles.
- Desirable: Awareness of issues around homelessness and lived experience.
- Desirable: HR knowledge or experience.
Personal Characteristics
- Belief in the potential of every individual and the importance of community.
- A positive team player with the ability to lead, collaborate and delegate.
- Empathetic and supportive of people from diverse backgrounds.
- Self-aware, self-motivated and calm under pressure.
- Commitment to environmental sustainability and social development.
- Strong commitment to equality, diversity and inclusion.
- Welcoming, non-judgmental and respectful towards companions, staff and volunteers.
General Information
Emmaus St Albans operates its retail six days a week (Monday–Saturday). The Finance Co-Ordinators working hours will be agreed with the line manager, and flexibility is essential.
All roles at Emmaus Hertfordshire involve working with vulnerable people and therefore require strict adherence to professional boundaries and confidentiality. This post is subject to an enhanced DBS check.
Staff must uphold the reputation of Emmaus Hertfordshire by following all policies and maintaining positive relationships with staff, volunteers, companions and Trustees.
You are also expected to engage to some degree with the wider Emmaus movement at local, regional, national and international levels.
We expect all employees to work in an environmentally aware manner, applying value-for-money principles in purchasing decisions.
Volunteers are a vital part of the Emmaus mission, and all staff are expected to support and encourage volunteer involvement.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Peer Support Mentor
Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.
About the Role
We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
Some key responsibilities include:
- Supporting residents with daily tasks
- Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.
- Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.
- Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.
- Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.
- Good written and verbal communication, with effective relationship building skills.
- Good time management, able to prioritise and manage your own workload.
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £23,000 - £27,000
Location: Hertfordshire
Contract: Fixed Term until 31st March 2027
Hours p/w: 35 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.
How to apply:
Please apply with a copy of your CV and a cover letter through our careers site.
Closing date: 21st December 2025
Interviews will take place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please email our talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Registered Charity
51 - 100
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.
Thank you!
Crisis is the national charity for people facing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, minimum two days per week with homeworking in line with Crisis’ Hybrid Working Policy.
Hours: 35 hours per week, open to compressed hours as per Crisis’ Flexible Working Policy
About the role
As Crisis’ Creative Lead, you are our most senior creative. You will lead the development of impactful concepts and content that meet our ambitious strategy and ultimately, support Crisis to end homelessness.
You’ll lead our creative studio to develop high-impact campaigns and content, based on audience insight and fresh creative ideas. Collaborating with many teams and departments throughout Crisis, you will champion inclusion and engagement with experts by experience on powerful storytelling techniques through multichannel design and video production.
About you
- You'll have a strong track record leading, coaching, and developing multidisciplinary Creative Studio teams.
- You're a creative visionary with ambition for brand storytelling and emotional connection that inspires action.
- You'll be experienced in the creative direction of integrated, multichannel campaigns.
- You’re a natural collaborator. You work closely with others to shape creative direction and delivery of outputs across multiple projects and activities.
- You’ve worked with Creative Agency partners and freelance producers, photographers, copywriters, and designers and know how to get the best of them by extension of your studio
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 11 January 23:55 2026
Interview process: First round will include a presentation and competency-based interview. There will also be a second round.
Interview date and location: First round will be 28-30 January 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Thank you!
Join Society of St James (SSJ) as Executive Director of People & Culture and help shape a culture that never gives up on people.
Applications close at 9 a.m. Wednesday 14th January.
The Society of St James exists to end homelessness in Hampshire, person by person. For over 50 years, we’ve supported people whose lives have been shaped by hardship, trauma and systems that haven’t worked for them. Today, we work across Southampton, Portsmouth and the wider region, offering safe accommodation, recovery support and opportunities that help people regain stability and hope.
We are now seeking an Executive Director of People & Culture who shares our belief in dignity, compassion and second chances. As a key member of our executive leadership team, you will create the conditions where our staff feel equipped, encouraged and confident in the work they do.
If you want to bring your expertise to a charity that stands firmly beside people and never gives up on potential, this is an opportunity to make a meaningful difference.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 14th January.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Mentor
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.
By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.
As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.
What You’ll Be Doing
- Oversee daily kitchen operations
- Plan and prepare and serve meals for residents
- Manage stock, budgets, and compliance with food safety standards
- Creating a positive and welcoming environment where people feel safe and valued.
- Inspire and support a small team to deliver excellence every day
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
- A calm and measured approach to handling challenging situations
- Experience in catering or hospitality
- A positive attitude and commitment to supporting vulnerable people
Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £38,700
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.
About the Role
We're looking for a Service Manager to join our team based in RBKC. You will manage multiple dispersed services within the area. In this role, you will support your team to deliver person centred care and support to residents who face multiple and complex needs which includes mental health challenges, substance use challenges, and homelessness. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.
You will support them to deliver a seamless and supportive service which enables residents to overcome personal challenges and to achieve their goals. We're looking for someone who is solution focused, has a passion for the resident group we support, and driven to make a lasting change to lives. This is a 12 month fixed term contract with the view that it may be extended into a permanent position in the future.
Some Key Responsibilities include:
- Leading and motivating a team to deliver high quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
About You
We are seeking a passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be knowledgeable about the needs of our residents and able to support the team in delivering excellent care. You will bring energy and passion to the role, work flexibly to meet service needs, and contribute new ideas and opportunities to develop the service further while maintaining high standards of excellence.
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
YMCA What is Sexual Exploitation (WiSE) is our child sexual exploitation project which works with children and young people across Sussex and Surrey. Our primary focus of work is supporting young people affected by exploitation through raising awareness, education and empowerment.
We have an exciting opportunity to join the WiSE team as a Male Child Sexual Exploitation (CSE) Practitioner. This role involves providing specialist support, working across Sussex and Surrey to provide case work support and group interventions to boys and young men at risk of or experiencing sexual exploitation, as well as those exhibiting harmful sexual behaviour. You will deliver outreach sessions in various settings, collaborate with professionals to support interventions leading to prosecutions, and provide training on boys/young men and sexual exploitation.
Due to the sensitive nature of the client group and in order to ensure that the young people feel safe, supported and understood, there is a genuine occupational requirement for the post holder to be male, as permitted under the Equality Act 2010.
A full driving licence and access to a car are essential due to the wide geographic area covered by the service. You will be required to visit head office in Hove once a week for an anchor day. The other days will be across Sussex and Surrey in the community
In delivering the role, the key responsibilities are:
- Carry a caseload of boys and young men identified as exhibiting harmful sexual behaviours and/or being sexually exploited
- Work collaboratively with other professionals to provide intensive and holistic support
- Maintain detailed case notes and contribute to reports
- Facilitate group work interventions in schools, accommodation projects and youth groups
- Deliver detached sessions in various settings to engage at-risk boys and young men
- Provide expertise and increase awareness of harmful sexual behaviour and sexual exploitation
- Contribute to WiSE Child Exploitation training and awareness campaigns
About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
Experience and Knowledge:
- Proven experience in safeguarding young children
- Experience providing casework support to boys and young men
- Group work experience with young people
- Safeguarding children and young people at risk of serious harm
- Delivering and risk assessing outreach work with young people
- Knowledge of risks posed to vulnerable young people through sexual exploitation and harmful sexual behaviour
- Significant knowledge and understanding of boys and young men and their lives
Qualifications:
- Qualification in Youth Work/Social Work or equivalent, or comparable experience working with vulnerable young people.
CLOSING DATE: Sunday 4 January at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
The client requests no contact from agencies or media sales.
Thank you!
About Us
Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.
About the job
We are looking to recruit a Grants and Foundations Manager to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.
The Grants and Foundations Manager position is ideal for someone with previous experience of income generation and a proven success in securing funding from trusts and grant making bodies. You will work closely with senior and service managers, to research new funding opportunities, building and sustaining strong relationships with new and existing funders. You will prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.
You will be highly organised with excellent written communication and interpersonal skills, with the ability to produce clear, compelling and persuasive proposals. Additionally, you will have strong relationship building skills, with the ability to engage and grow income from a wide range of supporters.
A high level of computer literacy and IT skills, including Microsoft Office and CRM is essential.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
37.5 hours per week Monday to Friday with occasional evening and weekends required.
Part time would be considered
Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Manager role, complete the necessary information and upload your application form plus any supporting documents.
Closing date: Thursday, 8 January 2026 at 9am
Interview: Monday, 19 and/or Tuesday, 20 January 2026
Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check.
For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
Registered Charity
101 - 500
To help people across the Diocese of Salford experiencing poverty, disadvantage and discrimination to transform their lives with dignity
The client requests no contact from agencies or media sales.
Thank you!
About Us
Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.
About the job
We are looking to recruit a Grants and Foundations Officer to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.
As a Grants and Foundations Officer, you will work closely with senior managers and service managers, researching potential funders, securing funding from trusts, foundations and other potential funding partners. As well as building and stewarding lasting relationships that will help sustain and grow Caritas’ mission. We will support your development, helping you grow your fundraising skills, take on complex projects and help shape bids for commissioned services.
You will have excellent interpersonal skills, strong research and analytical expertise, be highly organised and confident in using IT systems and digital tools for research, communication and data management. Additionally, you will have the ability to build and maintain positive relationships with a range of stakeholders, plus a willingness to learn from others about fundraising and social impact.
37.5 hours per week. Monday to Friday with occasional evening and weekends required.
Part time would be considered
Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Officer role, complete the necessary information and upload your application form plus any supporting documents.
Closing date: Thursday, 8 January 2026 at 9am
Interview: Monday, 19 and/or Tuesday, 20 January 2026
Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check.
For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
Registered Charity
101 - 500
To help people across the Diocese of Salford experiencing poverty, disadvantage and discrimination to transform their lives with dignity
The client requests no contact from agencies or media sales.
Thank you!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior IDVA
Salary: £30,000 - £32,000 depending on experience
Location: Hammersmith
Hours: 35 Hours per week including Thursdays early shift (8am) and evening between 6-9pm on rota basis (so approximately every 4-5 weeks)
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
As Senior IDVA you will work within a dynamic, fast-paced crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process. This role combines oversight of the Duty IDVA service with specialist responsibility for MARAC coordination and participation. You will lead on MARAC responsibilities, oversee the Duty service, line manage two Duty IDVAs, support the Angelou Service Manager with administrative tasks, and hold a reduced caseload providing high-quality advocacy and support based on client-led needs and risk assessments.
You will ensure that the Duty service runs effectively, maintaining referral pathways, ensuring that documents and procedures are in place and embedded into working practice supporting those covering duty as required.
You will line manage the Duty IDVAs and will manage the allocation of cases from duty, liaising with Managers. You will assist the Manager with data collection, data analysis and problem solving.
Acting as the MARAC lead for the team you will oversee the quality of the internal MARAC process, ensuring cases are prepared and presented effectively, attend MARAC meetings on a rota basis and follow up on agreed actions.
You will also contribute to duty work, conducting calls and initial assessments and responding to crises, working within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women referred to our service.
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. The post holder will be proficient in data collection and case work recording. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up to date CV along with a covering letter vie our careers site.
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Closing Date for Applications: 15th January 2026 @ 23:59
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Interviews will be taking place the week of the 26th January 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Registered Charity
51 - 100
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.
The client requests no contact from agencies or media sales.
Thank you!
Charity People is delighted to be partnering with The Passage to recruit an exceptional interim Head of Supporter Engagement and Events for a maternity cover contract.
This is a pivotal leadership role within The Passage's Fundraising and Communications team, responsible for driving supporter engagement and delivering a diverse portfolio of fundraising programmes. From special events and individual giving to community fundraising and celebrity ambassador engagement, this role ensures supporters are at the heart of everything The Passage does.
About The Passage
The Passage are an incredible charity based in Westminster providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Last year, they supported over 2,000 people experiencing, or at risk of, homelessness.
- Location: London, with some hybrid working
- Salary: £56,960
- Contract: Maternity Cover (exact dates TBC)
- Annual Leave: 33 days including Bank Holidays
- Hours: 40 hours per week
The Role
As Head of Supporter Engagement and Events, you will lead a talented team to grow and diversify income streams, ensuring a first-class supporter experience. As part of the Senior Management Group, you will also contribute to organisational strategy and represent The Passage externally.
Key Priorities During the Contract
For the duration of the maternity cover, the successful candidate will focus on:
- Personally leading the development and delivery of core events including Garden Party, Big Sports Quiz, A Little Night Music, and Laughter to the Rafters.
- Developing and implementing processes to streamline, improve and enhance supporter data and communications.
- Leading the implementation of the supporter journey strategy, collaborating with colleagues across fundraising and communications to ensure a seamless, personalised, and data-driven experience for all supporters.
- Managing relationships with Passage Ambassadors, particularly Dara O'Briain, who plays a key role in our annual comedy event, Laughter to the Rafters.
- Working closely with the Head of Development to enhance the special events programme and identify opportunities to uplift income across corporate, trust and major donors.
- Provide coaching and direction to a multi-functional team, fostering collaboration and innovation.
- Budget Management: Prepare accurate forecasts and monitor KPIs to achieve ambitious income targets.
About You
We are looking for a dynamic and strategic leader with:
- Proven experience in developing and implementing successful fundraising strategies.
- A track record of achieving and exceeding income targets.
- Expertise in event planning and delivery at a senior level.
- Strong leadership skills and experience managing multi-functional teams.
- Ability to leverage celebrity involvement and deliver exceptional supporter stewardship.
- Financial acumen and experience managing budgets and KPIs.
To apply
To register your interest in this brilliant opportunity and request a job pack, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call.
Key Dates:
Closing Date: Midday Monday 12th January
Interviews Stage 1 - w/c 19th January
Interviews Stage 2 and Offer - w/c 26th January
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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Thank you!
We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.
£44,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.
The working pattern for this role is:Monday - Friday 9am-5pm
What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively
What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health
Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Thank you!
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism.
Our organisation came into this form through the joining of operations between two organisations: the UK-based JCORE (Jewish Council for Racial Equality) and HIAS, a global humanitarian aid and advocacy organisation. HIAS+JCORE is inspired by Jewish values and history to support those who are displaced, no matter their background.
JUMP is a London-based befriending project for young asylum seekers and refugees who have been separated from their families. The three primary ways in which JUMP supports young people are casework, community, and
befriending.
About the role
We are looking for a self-starting team member who will help coordinate this valuable project in London. You’ll be responsible for the befriending pairs and undertake tasks such as develop and maintain relationships with partner organisations, manage referrals for young people, recruit volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
Contact with befrienders is through monthly reporting, and bi-annual supervision (initially after three months for new befrienders); alongside ad-hoc communication on safeguarding or other urgent matters. Contact with young people is more regular and varies depending on their casework support needs.
Community events take place every three months and offer a space for all young people and volunteers to come together and celebrate the work they are doing on JUMP. You will need to attend these events, which can take place on the
weekend, and liaise with your cohort of befriending pairs to ensure everyone has the correct information.
JUMP also has Hardship Fund (HSF) available to young people who need financial support with travel, clothing, food vouchers, and phone contracts. We also have a small budget for miscellaneous payments, which in the past has included paying for emergency accommodation for young people facing homelessness.
RESPONSIBILITIES
Supporting the running of our JUMP project in London, and overseeing and supporting up to 15 pairs, by:
Supporting young people and the JUMP Community
· Managing a caseload of young people;
· Offering casework support (e.g., related to housing, education; day-to-day needs; arranging legal intervention etc.);
· Where necessary arranging and attending appointments with the young person (GP, Home Office, Job Centre, and Legal appointments);
· Signposting young people to available support and intervening where necessary.
· Assisting in the planning and organising of group trips and events every 2- 3 months;
· Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings;
· Facilitating Hardship Fund payments to young people, including applications and approvals.
Supervising and supporting volunteers
· Organising and delivering JUMP core training to new and existing befrienders;
· Recruiting, interviewing and onboarding new befrienders;
· Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls;
· Responding to applications from new volunteers and actively recruiting volunteers as required;
· Ensuring that volunteers uphold JUMP’s policies and boundaries for
befriending;
· Responding promptly to safeguarding concerns raised by volunteers.
Publicising JUMP, and engaging with key stakeholders
· Publicising the project to existing and potential referral agencies working with young asylum seekers and refugees who have been separated from their families;
· Establishing and maintaining excellent close working relationships with referral organisations;
· Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Forum meetings..
Project monitoring, evaluation and record keeping
· Working with experts and the Frontline Support Manager on supporting the project and its evaluation;
· Keeping accurate records in the JUMP database, including for safeguarding and impact evaluation purposes.
Other Duties
· Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post- holder to contribute to and support these areas of our work;
· Undertaking any other related tasks as required.
ABOUT YOU
· Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication;
· Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people;
· Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today;
· Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers;
· Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods;
· Ability to network in the refugee sector and develop strong working relationships;
· Ability to work independently and to self-motivate;
· Commitment to HIAS+JCORE values, social justice and antiracism;
· The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable).
Necessary Experience
· A track record of working directly with asylum seeking and refugee children and young people;
· Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances;
· Experience of training, coordinating and supporting volunteers;
· Experience of juggling commitments and responding to relevant stressful situations.
Desirable Experience
· Educated to at least undergraduate degree level, or equivalent background or experience;
· Working knowledge of Local Authorities’ responsibilities for Looked After
Children and Care Leavers;
· Experience of project management including administration, monitoring, evaluation and report writing.
Applicants must be UK based either in London or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We particularly encourage applicants from people with lived experience of the asylum system.
Registered Charity
6 - 10
We work for a UK where refugees and people seeking asylum have a fair chance to thrive.
The client requests no contact from agencies or media sales.