293 Housing and homelessness jobs

Providence Row is recruiting for a Needle Exchange & Harm Reduction Coordinator. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.

This is a fixed term contract until 23 October 2027 (35 hours per week) with a salary of £35,020.

Job located at The Dellow Centre, London E1 7SA.

Auto enrolment from day one into the People’s Pension.

The role will support individuals to reduce the risks associated with drug and alcohol use and to connect with treatment, recovery and wider support. Also to deliver a person-centred and strengths-based approach while building relationships and creating opportunities for people to access wider health and support services.

Closing date is Monday 05 October 2026.

To apply, please upload your CV with a covering letter detailing how you meet the person specification.

About the role:

Feeling safe shouldn’t stop mattering when the day team goes home. At St John’s Mansions in Islington, you’ll provide a calm, consistent and reassuring presence throughout the night, helping to make sure clients feel safe, respected and supported in their home. You’ll often be the first person someone turns to if something goes wrong overnight, so the way you respond can make a real difference.

As a Night Support Assistant, you’ll take responsibility for the safe and secure running of the service during your shift. You’ll manage access to the building, complete regular patrols and health and safety checks, monitor security, respond to safeguarding concerns and emergencies, and provide a first response to clients who need help. You’ll also support emergency placements where required and make sure significant incidents, concerns and actions are recorded clearly and handed over to the day team.

This is a role that calls for sound judgement, resilience and the confidence to stay calm when situations become challenging. At times you may be lone working, with buddy arrangements and SHP’s out-of-hours management support in place. Throughout your work, you’ll take a person-centred, psychologically informed and strengths-based approach, balancing safety and appropriate boundaries with dignity, choice and independence.

We have two Night Support Assistant opportunities available: one working four nights per week, Monday to Thursday, and one working three nights per week, Friday to Sunday, night shifts are 10pm - 08.15am. Whichever pattern you join, you’ll be part of the wider St John’s Mansions team, with regular supervision, training and opportunities to continue developing your knowledge and practice.

About you:

• Can build positive, respectful relationships with people from a wide range of backgrounds while maintaining clear and professional boundaries.
• Is calm, resilient and confident under pressure, able to assess what is happening, prioritise effectively and respond appropriately to incidents or concerns.
• Understands the importance of safeguarding, health and safety and recovery-focused support, including the ways substance use may affect people’s wellbeing and safety.
• Can work in a person-centred, strengths-based and psychologically informed way, supporting people to have choice and control wherever possible.
• Is comfortable working independently, staying alert throughout a night shift and communicating clearly through accurate records and effective handovers.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 27th September at midnight

Interview date: Tuesday 6th and Wednesday 7th October online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

We're looking for a kind, compassionate and resilient Support Workers to join our Homelessness and complex needs Social Care Service in Kensington & Chelsea.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role consist of:

Two positions in the Heaney Hub S609. Rolling over a 8 week period.
Three positions at 132 Lancaster Road S625. Rolling over a 4 week period.

Morning shift 7.30am to 3.30pm
Afternoon shift 2.00pm to 10.00pm

40 hour positions.

One role is already advertised.

What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
- Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.

What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Oxford?

This post is offered as a 12 month fixed term contract until 11 October 2027, or secondment for internal staff (maternity cover)

We are looking for a Complex Caseworker to join our Rough Sleeper team in Oxford who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

In this role you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Oxford to deliver sustainable outcomes to clients.

• You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
• You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
• This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
• You’re typical working hours will be Monday – Friday, with flexibility to work outside of these hours at times to support the team through SWEP.

About you

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
• You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 23 September 2026

Interview and assessments on 6-9 October 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Young People Support Worker

We are seeking a resilient and compassionate Support Worker to help young people overcome homelessness and move towards brighter, independent futures.

Salary: £26,436 per annum
Location: South Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 27 September 2026

About the role

No two days will be the same in this rewarding role. As a Young People Support Worker, you will help young people experiencing homelessness or housing instability to build their confidence, develop practical skills and achieve greater independence.

You will manage a caseload of young people who need homelessness prevention or pre-tenancy support, developing personalised plans that help them secure accommodation and improve their wellbeing. By building trusting relationships and taking a creative approach to engagement, you will help each young person identify their strengths, overcome barriers and work towards their goals.

Your key responsibilities will include:

· Managing a caseload and delivering tailored, outcome-focused support

· Completing risk assessments and developing effective support plans

· Providing homelessness prevention and pre-tenancy support

· Delivering drop-in and planned sessions at the community hub and other local venues

· Supporting young people to access education, training, employment and volunteering opportunities

· Working with statutory services and partner agencies to provide coordinated support

· Maintaining safeguarding, professional boundaries and accurate records

· Completing health and safety checks and reporting concerns

· Supporting and supervising volunteers who contribute to the service

The role will involve lone working and responding calmly and professionally to challenging situations.

About you

You will be passionate about helping young people create positive change and able to build effective relationships with individuals who may be facing significant challenges.

You will bring:

· Experience of completing risk assessments and support plans

· A clear understanding of safeguarding requirements and procedures

· The ability to engage young people creatively and sustain positive working relationships

· Confidence working independently and managing challenging situations

· Good literacy, numeracy and IT skills

· Strong professional boundaries and personal integrity

· An effective and collaborative approach to partnership working

· A flexible and responsive approach to meeting the needs of the service

· A commitment to equality, diversity, dignity and respect

About Depaul UK

Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.

Joining Depaul UK means becoming part of an inclusive organisation where every achievement matters. You will receive tailored training and development, 26 days’ annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and a range of retail and lifestyle discounts.

Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.

Other roles you may have experience of could include Youth Support Worker, Homelessness Support Worker, Housing Support Worker, Key Worker, Project Worker, Tenancy Support Worker, Community Support Worker or Young Person’s Support Worker.

Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.

 Project Manager 

JOB DESCRIPTION

Salary

£39,152 - £39,862 (NJC SCP 28-29, pro-rated for part time). Pay rise pending.

(actual salary, £31,320 - £31,890 pe

Hours

30 hours per week, with potential to increase in line with the needs of the organisation.

Location

BYH, Stapleford, Nottinghamshire

Responsible to

Chair of the Board of Trustees

About Broxtowe Youth Homelessness

Broxtowe Youth Homelessness (BYH) is a small, well-established charity supporting young people aged 16–25 who are homeless or at risk of homelessness across Nottinghamshire and Derbyshire. Our practical, person-centred approach helps young people move towards greater stability, independence and opportunity.

With four years of funding secured from The National Lottery Community Fund, BYH is entering an exciting period of development, including a rebrand and transition to an incorporated charity. Our new Director will play a key role in leading us through this change, strengthening partnerships, developing new opportunities and helping shape the future of a small charity with real potential to grow its impact.

Strategic Leadership and Organisational Development

• Provide effective leadership and direction for BYH, working closely with the Board of Trustees to develop and deliver its vision, strategy and development plans.
• Identify opportunities for the charity to grow its impact, develop new services and respond to emerging local need.
• Ensure BYH remains a responsive, sustainable and well-managed organisation.
• Support the Board of Trustees with clear, timely information and advice to enable effective decision-making.

People and Culture

• Lead, motivate and develop a committed staff and volunteer team.
• Foster a positive, inclusive and supportive culture in which people feel valued and able to do their best work.
• Manage recruitment, induction, supervision, appraisals and professional development.
• Ensure staffing and resources are effectively deployed to meet organisational priorities.

Service Quality and Safeguarding

• Oversee the effective delivery and development of BYH's services, ensuring they are high quality, accessible, responsive and person-centred.
• Ensure the voice, experience and needs of young people inform service development and improvement.
• Lead on quality assurance, monitoring and evaluation, using evidence, outcomes and feedback to demonstrate impact and improve services.
• Act as the Designated Safeguarding Lead, ensuring robust safeguarding practice, policies and procedures are effectively implemented across the organisation.

Finance, Funding and Sustainability

• Work with the Finance Officer, Treasurer and Board of Trustees to maintain strong financial management and effective financial controls.
• Contribute to organisational budgeting, financial planning and long-term sustainability.
• Lead on identifying and pursuing appropriate funding opportunities, including grants, partnerships and commissioned services.
• Develop high-quality funding applications and ensure successful projects are effectively managed and reported.

Partnerships, Influence and Profile

• Develop and strengthen effective multi-agency partnerships with statutory, voluntary and community sector organisations.
• Act as an ambassador of BYH at local, regional and national meetings, networks and forums.
• Chair and coordinate the South Nottinghamshire Interagency Forum.
• Raise the profile of BYH and promote its work, achievements and impact.

Governance, Compliance and Risk

• Work collaboratively with the Board of Trustees to ensure effective governance, risk management and accountability.
• Ensure BYH's policies, procedures and practices are regularly reviewed and comply with relevant legislation and good practice.
• Maintain BYH's status as a recognised AIM Qualifications Centre.
• Ensure appropriate health, safety and regulatory arrangements are in place across the organisation.

Equality, Diversity and Inclusion

• Champion equality, diversity and inclusion across BYH.
• Ensure our services and working environment are welcoming, accessible and respectful to all.
• Promote a culture that recognises the dignity, strengths and potential of every young person.

For full details of the role and responsibilities, please refer to the attached Job Description.

Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole.

This is not a role where you will spend every day behind a desk.

You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support.

Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both!

About the role

As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness.

You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by:

• Leadership & strategy – working with the Trustees to deliver the charity’s strategic and operational plans, monitor outcomes and identify opportunities to improve and develop services.
• People & volunteers – leading and supporting employees and volunteers, including recruitment, induction, development, performance and wellbeing.
• Centre operations – overseeing the day-to-day running of the Centre, budgets, resources, premises, donations, food supplies, health and safety, safeguarding and compliance.
• Partnerships & community engagement – building strong relationships with BCP Council, homelessness services, health services, community organisations and other local partners, while representing Routes to Roots at networking events and community activities.
• Fundraising & sustainability – supporting the Trustees with fundraising, identifying grant opportunities and contributing to the financial sustainability and future development of the charity.
• Governance & reporting – providing Trustees with clear information on performance, finances, risks, incidents and strategic progress, and ensuring policies and procedures are effective and up to date.

About you

We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources.

You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency.

You will bring:

• Strong leadership, people-management and communication skills;
• Excellent organisation and the ability to manage competing priorities in a challenging environment;
• Strong problem-solving and decision-making skills, with the ability to turn strategy into practical action;
• New ideas, activities and partnerships that can improve outcomes for the people using the service;
• High standards around safeguarding, health and safety, incidents, complaints, records and the safe operation of the building;
• The ability to use data, feedback and what we learn from clients to understand what is working and where we can do better.
• An understanding of the importance of good governance, accurate records, performance information and safe working — but you will never lose sight of the people behind the processes;
• A compassionate, respectful and non-judgemental approach.
• Resilience, emotional maturity and the ability to remain calm under pressure.
• A proactive, flexible and solutions-focused approach.

Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous.

Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward.

Why join Routes to Roots?

Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness.

Our Genesis Centre is much more than a traditional day centre.

It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different.

At its best, Genesis is a place of opportunity, connection and change.

This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole.

You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work.

Interested?

If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you.

Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.

About WSUP

Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.

Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.

Purpose of the Role

The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.

The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.

The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.

The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.

Key Responsibilities

1. Health Coordination and Casework

· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.

· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.

· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.

· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.

· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.

· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.

· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.

· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.

2. Development of Women’s Service Provision

· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.

· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.

· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.

· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.

· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.

· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.

· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.

· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.

· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.

3. Partnership Working

· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.

· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.

· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.

· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.

· Attend relevant meetings, case discussions and multi-agency forums where appropriate.

· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.

· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.

4. Peer Support and Co-production

· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.

· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.

· Contribute to volunteer briefings, debriefs and reflective practice where relevant.

· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.

· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.

· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.

5. Monitoring, Evaluation and Reporting

· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.

· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.

· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.

· Contribute to internal reporting, case studies, impact evidence and partnership updates.

· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.

· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.

Person Specification

Essential Experience

· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.

· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.

· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.

· Experience of managing risk, safeguarding concerns and sensitive personal information.

· Experience of working in a person-centred, strengths-based and non-judgemental way.

· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.

· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.

Essential Knowledge and Skills

· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.

· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.

· Strong communication, listening and interpersonal skills.

· Ability to work calmly and confidently with people in distress or crisis.

· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.

· Ability to coordinate referrals and liaise effectively with external agencies.

· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.

· Commitment to equality, diversity, inclusion and anti-discriminatory practice.

· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.

· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.

Desirable Experience, Knowledge and Qualifications

· Experience of working in a women-only or gender-responsive service.

· Experience of co-production, peer support or lived experience-led service design.

· Experience of using case management systems

· Knowledge of services and referral pathways in Greenwich and South East London.

· Lived experience relevant to WSUP’s work

About the role:

A safe, well maintained room can be the foundation someone needs to begin rebuilding their life. As a Maintenance Operative, you’ll make sure our supported accommodation across London provides the safe, dignified and welcoming environment every client deserves.

This is a hands on, multi skilled maintenance role focused on minor repairs and property improvements rather than specialist or technically qualified trade work. Travelling between different services across London, you’ll complete jobs such as painting and decorating, repairing walls and fixtures, basic carpentry, minor plumbing, tiling and preparing empty rooms so they can be offered safely and quickly to someone who needs a home.

You’ll plan and manage a varied workload, respond to urgent health and safety concerns and identify problems before they become more serious. You’ll also inspect rooms and communal areas, record completed work clearly, arrange materials and flag any repairs that need to be passed to a qualified contractor. At times, you may check completed contractor work and provide feedback where standards have not been met.

Our accommodation is home to people who have experienced homelessness, mental ill health and other forms of multiple disadvantage. Some services are larger, hostel-style buildings, while others are smaller residential properties. You’ll often be working in occupied environments and may meet clients while completing repairs, so you’ll need to be comfortable working respectfully around people who may be distressed or experiencing a difficult time. You won’t be expected to provide support or manage challenging situations alone, and service colleagues will be available to help.

You’ll join a growing Maintenance Team that shares knowledge, works collaboratively and takes pride in getting the details right. With plenty of variety and autonomy, this is an opportunity to develop your practical skills while seeing the direct difference your work makes to the buildings we manage and the people who call them home.

About you:

• You have practical experience completing minor repairs, including painting and decorating, basic plumbing, carpentry and tiling.
• You can work safely and independently, while recognising when a specialist contractor is needed.
• You’re organised, reliable and able to manage jobs across multiple sites.
• You’re comfortable working respectfully in occupied supported accommodation where clients may be present.
• You take pride in delivering good-quality work that helps create safe and dignified homes.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and candidates invited for in person interviews at our head office in Kings Cross, as they are received. Therefore please submit your application as soon as possible to be considered, we reserve the right to close the advert as soon as a suitable candidate is identified. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Could you build relationships that help change lives?

Shiloh Rotherham is looking for a Community Fundraiser who is passionate about people, great at building relationships and excited by the opportunity to make a real difference.

For more than 30 years, Shiloh has been supporting adults who are homeless or at risk of homelessness in Rotherham. We provide a safe, welcoming place where people can access practical support, advice, health and wellbeing services, skills and training, and opportunities to move towards a better future.

We are now entering an exciting new chapter as we launch our new three-year strategic plan, and we are looking for someone who can help us grow our income, our profile and our community of supporters.

About the role

As our Community Fundraiser, you will play a key role in developing and growing Shiloh’s fundraising across Rotherham and South Yorkshire.

This is a relationship-driven role. You will connect with individuals, community groups, schools and colleges, local organisations and businesses, inspiring them to get involved with Shiloh and become long-term supporters.

You will have the opportunity to be creative and develop new fundraising ideas, while also nurturing the relationships we already have. From community fundraising events and supporter-led activities to corporate partnerships, campaigns and sponsorship opportunities, you will help turn connections into meaningful support for Shiloh.

You will also work closely with our CEO and wider team to communicate the difference Shiloh makes, share impact stories and ensure our supporters understand how their contribution is helping people move forward.

About you

We are looking for someone who is confident, proactive and passionate about building relationships. You will have at least two years’ experience in community fundraising or a similar relationship-based role, together with excellent communication and interpersonal skills.

Knowledge of fundraising within the charitable or voluntary sector, donor stewardship, fundraising codes of practice, GDPR, CRM systems and Google Workspace would be an advantage.

A full UK driving licence and access to a vehicle are desirable, as the role will involve travelling across South Yorkshire.

Why join Shiloh?

This is an opportunity to join a charity with more than 30 years of experience and impact in Rotherham, at an exciting point in our development. You will be joining a supportive, values-driven team where relationships really matter and where your work will directly contribute to helping people facing homelessness.

We offer:

• 25 days’ annual leave

• 6% employer pension contribution after three months

• Hybrid and flexible working options

• Opportunities for training and personal development

Our values

Our values of Empowerment, Partnership, Inclusivity and Respect are at the heart of everything we do.

Shiloh was founded in 1992 on Christian beliefs. While the values of the Christian faith remain at the heart of our work, our support is open to everyone. You do not need to be a Christian to work for Shiloh, but you will need to demonstrate empathy with our vision, values and mission.

Interested?

If you are an enthusiastic and relationship-focused fundraiser who wants to use your skills to make a real difference to people experiencing homelessness, we would love to hear from you.

Job Summary 
This Volunteering Coordinator is a new position that will directly support the management of our volunteers, the projects they work within and how they engage with people experiencing homelessness. Volunteers are integral to our projects year-round and contribute to our strategic goals around community power and solidarity. Our projects range from Christmas events, engagement projects, prevention initiatives and supporting fundraising campaigns. 

This Volunteering Coordinator will be instrumental in the recruitment, onboarding, welfare and on-going support of our volunteers, some of whom also use our services. They will be passionate about people and enjoy working closely within our project teams to ensure volunteers have the best possible experience. 

Key responsibilities 

As the Volunteering Coordinator is a new role for Caring in Bristol, certain elements will evolve as the position embeds into the team. However, the key focusses will be to: 

Recruitment of volunteers 

• Promote volunteering opportunities across the city 

• Target potential volunteers who support our mission and values, have appropriate skillsets, and represent groups who are representative of the clients we support and align with our strategic Equality, Diversity and Inclusion goals 

• Through a variety of promotional tools create and distribute volunteer recruitment assets for Caring in Bristol marketing channels to spread CiB volunteering opportunities 

• Attend volunteering recruitment events and engage with prospective volunteers 

• Work with Income Generation colleagues to build a base of engaged and informed volunteers to support fundraising events and activities in the community 

• Develop and deliver the volunteer application process 

• Conduct reference and DBS checks for new volunteers where required 

Volunteer Retention 

• Update and develop our volunteer induction programme with project staff embedding the values of the charity as well as an understanding of homelessness in our city 

• Provide pastoral guidance to volunteers, to ensure they feel heard and supported 

• Get to know our regular volunteers and work alongside them to understand the best way to motivate and engage them in their roles 

• Attend the projects on a regular basis 

• Work with CiB Safeguarding Leads to uphold the safety and safeguarding of volunteers and our service users in the development and management of volunteering in the organisation 

• Escalate volunteer complaints or disciplinary issues to project managers and senior management as appropriate 

• Manage communication with our volunteer groups, including curating a regular newsletter to keep volunteers informed about our work 

Administration - Volunteer Management & Development 

• Working alongside our Corporate and Community Coordinator, manage opportunities for groups of corporate volunteers within the organisation 

• Update volunteer-facing documentation and policies including the Code of Conduct, ensuring they are implemented consistently across Caring in Bristol volunteering

• Become the organisation's administrator/key user for the volunteer management database. 

• Provide administrative support to ensure volunteers receive any out-of-pocket expenses

• Support Caring at Christmas volunteer allocations and project-specific communication 

• Work as part of the Caring at Christmas on-site management rota 

• Manage the central volunteer email inbox, consulting with project teams where necessary to ensure queries are managed in an appropriate and timely fashion.

#Volunteer #Volunteering #Coordinator #Caring in Bristol #Homelessness #Bristol

Homeless Support Worker

Southampton Street Intensive Hostel

42 Hours per week, Permanent

Working a rota of 3 days on 3 days off – 8am – 8pm

Salary: £29,453 per annum (calculated for 42 hours per week; equivalent to £25,947 FTE for 37 hours)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker.

The Impact You'll Make

Working in our 24/7 intensive homelessness accommodation, you will provide critical life skills and housing-related support to individuals with complex needs. Your core focus will be on driving key outcomes—such as improving daily living skills, boosting self-esteem, enhancing long-term health, and encouraging engagement with support services and meaningful occupation.

Your daily responsibilities will include:

• Promoting Harm Reduction & Health: Facilitating harm minimisation (including needle exchange procedures and Naloxone administration) and encouraging healthy lifestyle choices. 
• Teaching Basic Life Skills & Housing Management: Supporting residents with budgeting, tenancy processes, breakfast preparation, and maintaining personal/communal hygiene. 
• Key-Work & Support Planning: Assisting with risk assessments, updating case notes/IT systems, logging maintenance requests, and coordinating room clearances and turnarounds. 
• Providing Essential Emotional & Community Support: Offering empathy and stability while helping residents access volunteering, training, or opportunities like selling The Big Issue. 
• Maintaining Safety: Carrying out regular welfare checks, reporting safeguarding concerns, and handling incoming rent/petty cash in line with financial procedures.

Who We're Looking For

We are searching for someone with a compassionate approach who can deal with difficult or challenging behaviour calmly, effectively, and professionally.

Essential Qualities, Skills & Knowledge

• Communication & IT Skills: Ability to listen, build positive relationships, and maintain accurate records (case notes, handover logs, emails) using IT systems. 
• Adaptability & Initiative: Able to work flexibly on a 12-hour shift rota, respond effectively to emergencies, and manage time well within a team. 
• Empathy & Awareness: A genuine sense of humor, dynamic understanding of equality and diversity, and strict adherence to professional boundaries. 
• Key Domain Knowledge: Understanding of mental health, substance use, lone working, and adult safeguarding/protection.

Desirable Experience

• Prior experience working with individuals with histories of homelessness, mental health problems, or substance misuse in a residential or supported housing environment.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Card Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website

Please note - We are unable to provide sponsorship for this role. 

Closing Date: Friday 4^th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.  

Homeless Recovery Worker

Starting £25,974, progressing to £26,474

Bournemouth

Permanent, Full Time 

Enhanced DBS Required

Drivers Licence: Essential

Lone Working: Required

Night Working: No

Weekend Working: On a rota basis

Early shifts - 07:30-15:30

Mid shifts - 09:00 - 17:00

Late shifts - 12:00 20:00

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We’re seeking compassionate, adaptable people to join our extended Bournemouth service as a Homeless Support Worker. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Homeless Support Worker roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.

Homeless Support Worker Essentials:

• A genuine interest and concern for homelessness and related issues

• Ability to positively contribute to a team

• Deal promptly and effectively with challenging situations/crises in a calm manner

• Strong communication skills, clear verbal and written English

• Knowledge of Microsoft Outlook, Excel and Word

Homeless Support Worker Desirables:

• Experience of managing a caseload of clients

• Understanding of risk assessment and person-centred, outcomes-based delivery

• Awareness of the support needs of people experiencing homelessness or those with complex needs

• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Could this be you? If yes, apply for this exciting Homeless Support Worker opportunity with Two Saints.

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate),

Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provides equal employment opportunities for everyone.

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. 

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Night Specialist Behavioural Support Workers

We're looking for a kind, compassionate and resilient Night Specialist Behavioural Support Workers to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behavioural Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

The working pattern for this role consist of: 21:30-07:30 overnight shifts

Note: This is a fixed term contract for 1 year

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website