Housing Assistant Jobs in Manchester

We are looking for someone who is passionate about the benefits of digital and technology and focused on using digital and technology to enable delivery of organisational purpose.  They need to have a strong background in managing cross-organisational change programmes, experience of stakeholder management, and a focus on meeting the needs of our users.

About the role

We are looking for an experienced Programme Manager to manage the development and delivery of digital and technology change programmes across Shelter.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within Shelter’s Technology and Data Department (T&D), encompassing IT, Data and Insight, Data Compliance and Business Enablement, the department is made up of circa 50 people based in across the country with bases in London, Sheffield and Edinburgh.  This role will report directly to the Assistant Director of Technology and Data and will be required to work closely with several senior stakeholders across Shelter.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Evening / Night Assistant Domestic Abuse Worker

Rochdale

Perm

£10,347 + £50 per sleep allowance

Part time - 16.33 hours per week on a 3-week rolling rota

Our client

Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.

We are currently recruiting for 3 Evening / Night Assistant Domestic Abuse Support Workers to join the team on a permanent basis following the successful acquisition of a new Refuge service in Rochdale. This is part time role, working 16.33 hours per week on a 3-week rolling rota.

The role

• To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
• Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
• Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
• To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
• To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
• To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
• Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
• To work in-line with the project's budget, adhering to financial policies and procedures.
• To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
• To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
• Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
• Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
• To actively promote the service and the organisation.
• To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.

The candidate

• Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
• An extensive understanding of individuals and families who have or are experiencing domestic abuse.
• Knowledge of working as part of a team, working on own initiative and managing time effectively.
• Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
• Knowledge of providing support on agreed outcomes of assessment support plans.
• Knowledge of assessing and implementing risk assessments, including DASH Ric.
• Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
• Knowledge of welfare benefits and relative legislation.
• Knowledge of health and safety and lone working.

Benefits

• Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
• Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
• Bike to work scheme
• Salary sacrifice tech scheme including all products from Currys.
• Christmas saving scheme - save January - November.

As this post is at women only project schedule 9 of the Equality Act 2010 applies. An Enhanced DBS will be required for this role of Evening / Night Assistant Domestic Abuse Worker.

If you feel you meet the above criteria and are ready for a new opportunity, please apply today!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise of £17 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

VAWG ADVOCATE JOB DESCRIPTION

JOB TITLE:   VAWG Advocate

SALARY: Scale: £26,873.00 to £29,777.00 dependent on level of experience.

HOURS: 35 Hours

 LINE MANAGER: Assistant Director

TERM: Until 31st August 2025  (extension is subject to funding)

 LOCATION: Greater Manchester, based at Safety4Sisters office.

ABOUT SAFETY4SISTERS

Safety4Sisters (S4S) is a specialist Black and minoritised by and for women’s organisation based in Manchester. Our aim is to promote the human rights of migrant women experiencing a spectrum of gendered violence by providing a trauma informed, specialist, holistic and integrative programme of support to Black and minoritised survivors with NRPF. Support is underpinned by the following strands of services and activities; culturally competent advocacy, welfare and destitution support, a specialist refuge dedicated to migrant women with NRPF, therapeutic activities, groups and training, social activities, a helpline for both professionals and women, grassroots campaigning, and strategic advocacy.

JOB PURPOSE

 To provide information, advice, support and advocacy work on all  forms  of  gender  based  violence faced by migrant women,  including  forced  marriage,  rape  and  sexual  abuse,  honour  based  crimes  and  related  issues  such  as  immigration/asylum  and  no  recourse  to  public  funds,  matrimonial  and  children,  housing  and  homelessness,  mental  health  and  financial  matters.  Your  casework  will  focus  on  women  with  complex  needs. 

Please note we will also consider applicants that do not have significant experience in this sector as there will be training & development opportunity once in post.

 MAIN RESPONSIBILITIES

1. Provide  a  professional  high-­quality  VAWG  advocacy  service to women accessing outreach support and to women residing in our refuge.

2. Undertake  casework  and  advocacy  (this  will  include  liaising  with  relevant  professionals  and  agencies  such  as  solicitors,  social  workers,  police  officers  etc.) 

3. Provide  practical  support  such  as  accompanying  women  to  appointments  and  courts,  making  reports  to  such  agencies  or  collecting  belongings  and  otherwise  taking  all  necessary  steps  to  ensure  the  general  safety  and  wellbeing  of  women  and  children. 

4. Write  assessment  reports  and  support  letters,  and  under  supervision,  help  to  collect  evidence  and  statements,  as  well  as  undertake  some  basic  legal  representation.

5. Undertake risk assessments for referral to the Multi-­Agency Risk Assessment Conferences  (MARACs) 

6. Establish  links  with  key  partners  [local  authority,  police,  health,  schools,  etc.]  to  ensure  effective  referral  routes  and  information  sharing  protocols.

7. Assist in the running of the Lotus Hub, including covering the Helpline when required and providing follow on advocacy to Lotus Hub service users.

8. Assist  in  developing  and  meeting  quality  standards  in  relation  to  advice  and  casework.  This  includes  administration  and  IT  systems  for  advice  and  casework. 

9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.

10. To  undertake  campaigning  and  policy  work  arising  from  the  advice  and  casework  (this  may  involve  some  weekend/evening  work)

11. Where  necessary  to  assist  staff  in  organising  and  running  support  group  activities  and  consultations  for  women  who  are  isolated  and  vulnerable  due  to  their  experiences  of  violence  and  abuse.

12. To  publicise  and  provide  S4S  services,  and  attend,  contribute  and  represent  the  organisation  at  relevant  local  meetings  or  initiatives. 

13. To  support and mentor the Women’s Council.

14. Follow  S4S policies  and  procedures,  and  maintain  IT  and  case  file  management  systems.

15. Contribute  to  S4S  record  keeping  and  provide  information  for  monitoring,  evaluation,  policy,  and  research  and  training  purposes. 

16. Ensure  women  are  referred  to  S4S  projects  and  activities  as  required  for  example,  counselling or group work.

17. Be  self-­servicing  and  to  assist  other  workers  when  required. 

18. Undertake  any  additional  duties  which  will  contribute  to  the  smooth  running  of  the  S4S services  and  projects.

  GENERAL  DUTIES  AND  RESPONSIBILITIES 

1. Contribute  to  the  smooth  running  of  the  project  and  activities 

2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.

3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.

4. Attend supervision, training and staff, management and team meetings when required.

5. Promote equality and diversirty in all aspects of Safety4Sisters work.

HEALTH AND SAFETY RESPONSIBILITIES

1. Be fully compliant with all Health and Safety legislation. 

2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.

FLEXIBILITY CLAUSE

In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.

This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.

When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.

This post is:

· subject to Enhanced DBS Disclosure

· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.  It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).

We are looking for an enthusiastic and motivated individual to join the London and Home Counties community engagement team to support our exciting work with communities at risk of flooding.

If you have excellent communication skills and a desire to work with people in a collaborative way to address flooding inequality using a community-based approach, then apply today!

Location: Home-based, as part of the London and Home Counties team, however, regular national travel will be required as part of this role including evening meetings with communities, training days or other work-related activities.

Hours: Full time 37.5 hours per week

Salary: initial salary of £24,500 to £25,500 per annum plus discretionary London weighting may be applied in accordance with where you live

Contract: Permanent, initially to provide maternity cover in Slough/Bucks but with an expectation that you will transition to work regionally once this has been completed

Benefits: 30 days annual leave including bank holidays plus a day off on your birthday, learning and development and the company operates an auto enrolment pension scheme.

Closing Date: 22nd September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: w/c 30th September 2024

The Role

Reporting to a Community Engagement Manager, the Flood Engagement Officer will work with colleagues across the area to deliver against engagement activity.

Key responsibilities will include:

Delivery of community projects

Engaging and empowering communities

Managing key stakeholder relationships

Providing data to support activity

Supporting the senior team with other activities as required

About You

You will be:

Able to empathise with those at risk of flooding

Able to prioritise and focus to increase impact and reach

Willing to travel extensively including evenings and occasional overnight stays

Flexible and organised

A team player with a solution focused mindset

This role requires extensive travel across London and the South to visit communities and our professional partners and will require regular travel outside of the locality for away days, meetings and training. Candidates must be able to demonstrate how they can meet this requirement of the role including a full driving licence and access to a car.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of flooding.

You may also have experience in areas such as Community Engagement, Engagement Officer, Engagement Assistant, Community Engagement Lead, Community Engagement Coordinator.

We are looking for an enthusiastic and motivated individual to join the Midlands community engagement team to support our exciting work with communities at risk of flooding in Shropshire, the Welsh Borders and other areas of the Midlands.

If you have excellent communication skills and a desire to work with people in a collaborative way to address flooding inequality using a community-based approach, then apply today!

Location: Home-based, as part of the Midlands team, however, regular national travel will be required as part of this role including evening meetings with communities, training days or other work-related activities.

Hours: Full time 37.5 hours per week

Salary: initial salary of £24,500 to £25,500 per annum

Contract: Permanent

Benefits: 30 days annual leave including bank holidays plus a day off on your birthday, learning and development and the company operates an auto enrolment pension scheme.

Closing Date: 22nd September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: w/c 30th September 2024

The Role

Reporting to a Community Engagement Manager, the Flood Engagement Officer will work with colleagues across the area to deliver against engagement activity.

Key responsibilities will include:

· Delivery of community projects

· Engaging and empowering communities

· Managing key stakeholder relationships

· Providing data to support activity

· Supporting the senior team with other activities as required

About You

You will be:

· Able to empathise with those at risk of flooding

· Able to prioritise and focus to increase impact and reach.

· Willing to travel extensively including evenings and occasional overnight stays.

· Flexible and organised.

· A team player with a solution focused mindset. Candidates must have a full driving licence and access to a car.

This role requires extensive travel across Shropshire and the Welsh Borders to visit communities and our professional partners and will require regular travel outside of the locality for away days, meetings and training.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of flooding.

You may also have experience in areas such as Community Engagement, Engagement Officer, Engagement Assistant, Community Engagement Lead, Community Engagement Coordinator.

To apply - 

· Please send a CV (maximum 2 sides)

· A supporting statement (maximum 1 sides) demonstrating how you meet the requirements. 

· Please tell us how you heard about this position on your application.

· Please complete the equal opportunities form via this link https://forms.gle/azbqv3yT54JwcsW59

In this role you’ll be both strategic and hands-on, solely managing the financial controls for this small charity with a £350k annual turnover.  You will support the Director and senior management team through your management of financial processes, policy and planning.

This will include using accountancy software to process income and expenditure, producing management accounts for the senior management team and Board, and ensuring the charity reports to its key funders, including Arts Council England. 

You’ll process payroll for our small team of 6 employees, taking care of liaison with HMRC as well as handling external audit and company filing.

Who are we looking for? 

We’re looking for someone with focus, efficiency and precision to take responsibility of our company finances.

Unfazed by working mostly alone, you’ll be incredibly organised with your time and workload to ensure processes are handled in a timely and accurate fashion. Ideally, you’ll be passionate about the work that we do both as a professional arts organisation and also as a small charity based in Bedfordshire with altruistic values.

You’ll have experience of working with small organisations and charities, knowledgeable about the areas of financial control that you will be our expert on.

The role is an employee position for one day per week, however we are open to discuss flexibility of working hours and the possibility of freelance working with the successful candidate.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice. We are particularly keen to hear from people from backgrounds that are currently under-represented on our staff team including people from UK minority ethnic backgrounds and candidates who self-identify as disabled, male, non-binary or trans and/or LGBTQ+.

Application deadline: 9am, Mon 30th Sept 2024

Interviews: Thurs 3rd October 2024

Terms and Conditions   

Hours of Work: 7.5 hours per week (1 day).  These hours can be worked flexibly.      

Contract: This is a permanent employment contract with a 3 month probationary period.    

Salary: The full-time equivalent salary for this position is £40,000 – 45,000 per annum (pro rata to 7.5 hours per week).        

Location: Home-working.

Benefits:  

BCA offers 25 days holiday per annum plus bank holidays (pro rata for part-time employees).   

We offer a NEST pension scheme with a 3% employer contribution.   

Access to IT & equipment to enable efficient home-working can be provided.      

Proof of the right to work in the UK will be required before appointment.