Housing management jobs

£37,500 to £44,700 per year

Fixed term contract (two years), full-time (37.5 hours per week)

Based in the West Midlands with regular travel across the region

Are you driven by equity and ready to make a real difference for Black men’s health? We’ve launched a bold new pilot in the West Midlands to tackle the urgent issue of late prostate cancer diagnosis in Black men and we need a dynamic Project Manager to lead the way. In this pivotal role, you’ll bring communities, healthcare partners and local insight together to dismantle barriers, build trust, and shape a model that could change outcomes across the UK.

What the job involves

As the Project Manager, you’ll lead an innovative pilot designed to tackle late diagnosis of prostate cancer in Black men. Day to day, you’ll shape and deliver a regional model that breaks down systemic barriers to early diagnosis - from coordinating the unification of efforts to address drivers of inequity in prostate cancer to establishing a new bridging fund to support cross-sector partnerships. You’ll work closely with community organisations, Primary Care Networks and NHS stakeholders, bringing people together to build trust and drive practical, measurable improvements.

What we want from you

You’ll be someone who cares deeply about health equity and is motivated by making real change happen for Black men in prostate cancer. We’re looking for someone who has experience designing or delivering community‑based health projects and feels confident working across sectors to build strong, equitable partnerships. You’ll bring strategic thinking, the ability to turn insight into action, and the communication skills to engage, influence and inspire. You’ll be comfortable managing timelines, budgets and reporting impact, and you’ll bring a strong understanding of public health, health equity or programme management. Most importantly, you’ll champion inclusion, cultural sensitivity and our values in everything you do.

As this role is supporting our work in the West Midlands, candidates must live within, or no more than 30 minutes from, one of the following NHS Health Trust areas: Herefordshire and Worcestershire, Black Country, Shropshire, Telford and Wrekin, Staffordshire and Stoke-on-Trent, Birmingham and Solihull, or Coventry and Warwickshire.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page via the apply button to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

The closing date is Sunday 22nd February 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from Monday 2nd March 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Senior Service Manager

Ready for your career move? Do you want to make a real difference inspiring change across Sussex?

We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in mental health services and welcome applications from individuals with lived experience.

Join an Investors in People Gold Accredit organisation, in this full time, hybrid working role.

Position: Senior Service Manager (Internal title - Senior Manager)

Location: Brighton and Hove

Salary: £43,519 per annum, pro rata (salary award 26/27 pending) 

Hours: 37 hours per week. Plus, participation in the management on-call rota.

Contract: 12 month Fixed-Term Contract

Closing Date: 2nd March 2026. Please note that shortlisting will take place on a rolling basis, so this role may close earlier than advertised if a suitable candidate is found.

About the Role

As a Senior Service Manager you will be working for a people-led organisation whose mission and values is to inspire change across Sussex. The Senior Management Team is responsible for the operational success of the diverse services in legal advice, housing and mental health, addiction and homelessness prevention and support.

The successful candidate for the Senior Service Manager role will join at an exciting time as the organisation continues to develop its mental health offer. The Senior Service Manager will be responsible for 63 units of supported and CQC registered accommodation, the staff that support it and the clients that call it home.

Housing management, staff development and supporting people with complex needs will be part of day-to-day work alongside chances to develop existing and new services and get really involved in the transformation of accommodation and support that is happening in the city.

You will also lead work on Safeguarding within the organisation, providing oversight, advising on safeguarding case management and reporting on performance. The Senior Service Manager will also participate in the management on-call rota.

About You

To be successful in the role of Senior Service Manager you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include:

• A relevant professional background in the health, housing management or social care field and significant management experience within services such as homelessness, addictions and mental health, with high levels of autonomy and accountability.
• Experience of strategic and operational planning and implementation including risk management.
• Experience of effective financial/business management including the preparation and management of budgets.
• Knowledge and understanding of best practice and the regulatory/legal frameworks including CQC within which BHT Sussex operates.
• Understanding of UK safeguarding legislation and statutory duties with the capability to provide oversight, advise on safeguarding management and report on performance.

In Return

Join an Investors in People Gold Accredit organisation that values it’s employees and offers a supportive and inclusive people and value-based work culture.

Receive:

• 5.5% stakeholder pension scheme and life assurance scheme.
• Medical cash plan with Medicash and discount platform.
• Flexible and hybrid working options
• Investment in your career and development through access to BHT Learning & Development platform and training offers.
• Free and confidential employee assistance helpline.
• Cycle-to-work scheme.
• Generous holiday allowance starting at 27 days per annum pro rata, rising to 32 days.
• Free new starter 28-day Network Saver Brighton bus pass.
• Opportunities for professional development and wellbeing activities.

About the Organisation

The organisation is a leading person-and values-centred charity and housing association working to create lasting, positive change for people across Sussex who are experiencing homelessness, mental ill-health, and other complex needs. The mission is: Combating Homelessness, Creating Opportunity and Promoting Change. With an ambitious strategic plan built on Sustainability, Quality, and Growth, we’re shaping a future where everyone has the chance to thrive.

You may have experience in roles such as Senior Service Manager, Service Manager, Junior Service Manager, Deputy Service Manager, Service Delivery. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £28,808.00 per annum 

Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for a Support Worker within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Property Services Repairs Reporting Coordinator

A place to make things happen

Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required.
Salary: £31,313 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

About the role

As our Repairs Reporting Coordinator, you’ll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You’ll:

• Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.
• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.
• Work closely with contractors and internal teams to ensure accuracy and drive improvements.
• Move beyond reactive reporting – help us spot trends, identify opportunities, and shape a proactive approach to repairs.
• Support the integrity of our reporting systems and resolve any issues quickly.

Why join us?

Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role – it’s a chance to shape how we deliver repairs and improve lives. You’ll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose.

Salary

The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Proven experience in a maintenance/responsive repairs management environment.
• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.
• Awareness of payment processes, invoice management, and reconciliation.
• Ability to analyse and manipulate data, and present clear, concise reports.
• Excellent organisational, communication, and prioritisation skills.
• Ability to work collaboratively with internal and external teams to improve service delivery.
• Numeracy and literacy skills with the confidence to use housing management and operational software.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst

REF-226 043

Property Services Officer/Coordinator – Damp & Mould/HHSRS (Awaab’s Law)

Location: East Midlands (hybrid)
Rate: £16-£20 per hour Umbrella DOE
Contract: 6-12 weeks

The role

We’re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab’s Law, damp and mould, and HHSRS compliance.

You will coordinate repairs, compliance works and void property repairs and improvements, working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements.

Key responsibilities

• Support the management of damp and mould cases, tracking actions and timescales in line with Awaab’s Law and HHSRS
• Coordinate responsive repairs, compliance works and property repairs, ensuring completion targets and SLAs are met
• Liaise with contractors to ensure works are delivered efficiently and to the required standard
• Monitor progress, chase outstanding actions and escalate delays or quality concerns where needed
• Maintain accurate records, compliance documentation and audit trails
• Assist with contractor compliance checks and invoicing processes

What we’re looking for

• Experience in property services, housing repairs, voids or maintenance coordination
• An understanding of damp and mould, HHSRS and housing compliance (or willingness to learn)
• Experience working with contractors and managing multiple workstreams
• Strong organisational and communication skills
• A customer-focused approach with a commitment to safe, healthy homes

Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent

Shape the future of third-party housing management at Midland Heart.

Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.

This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.

Why this role is different

This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:

• Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
• Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
• Lead and develop a newly formed specialist team.
• Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.

Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:

• ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
• Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
• Experience of leading, managing and developing a geographically dispersed operational team.
• Commercial acumen, with experience managing budgets and delivering value for money.
• A track record of improving services and customer satisfaction.
• The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.

As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

NEON is a not- for profit Organtision 

Our Mission is to remove structural barriers within the arts and creative industries by creating equitable access to training, space, professional experience and paid work.

We centre children, young people and emerging creatives from underrepresented and underprivileged communities, ensuring talent is supported not only creatively, but economically and professionally.

We are seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will  transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.

Job Description

You will work closely with both our external cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by  monitoring progress and continually adapting and improving effectiveness to meet changing needs

The postholder will:

• Expand income generation through studio hires, memberships, events, and trading

• Securing sponsorships, multi-year funding, and philanthropic donations

• Develop contracts and partnerships with schools, local authorities, and corporate entities

• Strengthening impact reporting and financial reporting and management

• Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026. 

Role Profile - Essential Experience and Skills 

• 5 years plus demonstrable experience of income generation  and management, delivering on time and within budget 

• Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical 

• You enjoy working in an entrepreneurial and creative, start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role

• You have resilience to change course and adapt priorities as needed by the business

• You are as comfortable working independently as you are as part of a team

• You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work

• Willing to be based in our studio in Vauxhall

• Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners

• Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets 

• Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally 

• Ability to think, act and communicate strategically and creatively

• Ability to be self-servicing including proficient use of Microsoft IT and Google Suite package

Desirable

• Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.

• You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors

About the Role

We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You’ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You’ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success. 

The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We’re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good. 

About Greater Change

Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.

On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.

Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.

Main Responsibilities

1. Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations.

2. Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes.

3. Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness.

4. Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls.

5. Liaise closely with support workers in partner organisations to progress referrals and resolve issues.

6. Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources.

7. Ensure high-quality partnership management across all contracts, including the development of tailored resources as required.

8. Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders.

Essential Skills, Knowledge and Experience

• Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines.
• Excellent attention to detail with a consistent focus on accuracy and process.
• Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities.
• Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions.
• Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person.
• Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders.
• Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good.

Desired Skills, Knowledge and Experience

In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:

• Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar.
• Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome. 
• A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. 
• Strong IT skills in particular G-Suite, Canva and Microsoft Office.
• Experience using CRM systems, in particular Salesforce. 

Personal Attributes

• High and positive energy levels; you thrive when working at pace.
• You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
• Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
• Strong team player who can collaborate and work with others to achieve results.

We welcome applications from candidates with lived experience of homelessness.

Why Join Us?

• Salary: £33,275.44
• Up to 5% pension matching
• Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
• 9 day fortnight (every alternate week is a 4 day week).
• Macbook or PC.
• A work from home budget of up to £250 to buy what you need for your home setup.
• Frequent team lunches, and quarterly team activity days.
• Training budget of £800/year, to upskill on anything directly related to your work.
• A remote working allowance of up to 10 days per year (pro rata).
• A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.

How to Apply

If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you. 

Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.

Please demonstrate how you reflect our core values and personal attributes throughout your application. 

Application Deadline: Monday 9th February 2026

Interview Date: Rolling Basis - We plan to interview throughout January and February.

We will review applications as we receive them, so we encourage you to submit your application as early as possible.

Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.

Support Worker (Women’s Homelessness)

Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)

Make a real difference in women’s lives

Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?

At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.

About Esther Community

Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.

As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.

About the role

As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.

You will:

• Build trusting relationships with women and provide strengths-based, person-centred support
• Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
• Carry out assessments, support planning, reviews, and accurate case recording
• Support women to access benefits, housing, and external services
• Work closely with partner agencies to ensure joined-up support
• Help maintain a safe, welcoming, and well-run living environment
• Respond calmly and professionally to challenging or crisis situations
• Contribute to a supportive, values-led team culture

Who we’re looking for

You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.

Essential:

• Understanding of the issues facing women who are homeless or vulnerably housed
• Experience supporting women with complex needs
• A non-judgemental, caring and flexible approach
• Strong communication and relationship-building skills
• Ability to remain calm in stressful or crisis situations
• Commitment to safeguarding and promoting women’s wellbeing
• Experience in supported housing or homelessness services

Desirable:

• Relevant qualification (e.g. social care, housing, mental health)
• Training in trauma-informed practice or mental health
• Knowledge of housing legislation or welfare benefits
• Experience with being a floating support worker

Occupational Requirement

This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.

Why work for Keychange?

• Be part of a supportive, values-driven charity with over 100 years’ experience
• Make a meaningful impact every day
• Access personalised learning and development opportunities
• Join a warm, collaborative team where relationships really matter

How to apply

Please submit your most recent CV to your application. 

Closing Date: 6th February 2026

Interviews will take place on w/c 16th February 2026

Starting Date: 2nd March 2026

If this role feels aligned with your experience and values, we’d love to hear from you. 

Location: Covering our Dorset service – This can be a hybrid role based on service demands

Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Wednesday 18th February 2026 at 11.30 pm

Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role

You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the HUB.

About You

In this role, you will:

• Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work

• Deliver high-quality legal advice and representation under our Legal Aid contract, including at Bournemouth and Weymouth County Court

• Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation

• Work closely with our Dorset Hub team to strengthen housing rights awareness across Dorset

• Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.

Part 1:  The Role

This role sits within our Housing and Homelessness [H&H] team. The post holder will support with the running of our drop-ins and support a caseload of clients who will be homeless or at risk of homelessness.

Part 2: Key duties and responsibilities

Service Delivery & Support

· Welcome and engage service users in a non-judgemental, compassionate manner.

· Provide basic needs support such as food, clothing, and access to a safe space.

· Offer advice, advocacy, and signposting on housing, health services, and other support agencies.

· Conduct assessments of need and develop personalised support plans.

Case Management

· Maintain accurate, confidential records of interactions and support plans.

· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.

· Monitor individuals’ progress and update plans as required.

Centre Operations

· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.

· Ensure safeguarding procedures and organisational policies are always followed.

Crisis Support

· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.

· Support individuals experiencing emotional distress, mental health issues, or substance misuse challenges.

General                                                                               

· Be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development

· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover

· Attend and participate in staff and team meetings and other meetings as required

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification

Essential experience

· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.

· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.

· Experience of challenging appropriately and maintaining clear and appropriate boundaries

· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients   

Desirable experience

· Working with volunteers

· Working in the charity sector and/or a day centre environment

Essential knowledge

· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs

· Good understanding of safeguarding practices in a social care and/or day centre environment

· Good understanding of confidentiality and working with sensitive information

· Working knowledge of health and social care services

Desirable knowledge

·A relevant NVQ2/3 or equivalent qualification in a relevant field.

Essential skills and personal qualities

·Excellent written and spoken communication skills

·Information and relationship management skills

·Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines

·IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases

·Non-judgemental with the ability to empathise

Part 4: Summary of terms and conditions of service

Location: The postholder will be an employee of The Spires Centre. This post is based at

Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to a four-week notice period.

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year.

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans. We operate a staff loan scheme.

Expenses: The role may require travel within the UK. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

Head of Estates and Facilities (Interim - 6 Months) - Office based 5 days a week

Location: London
Salary: £54,215 per annum
Hours: Full time
DBS: Enhanced
Responsible for: Reception Team and Facilities Officers

Charity People are seeking an experienced and proactive Head of Estates and Facilities to oversee the effective management of estates, reception services and health & safety functions across multiple UK sites. This interim role will play a key part in ensuring our centres remain safe, welcoming and fully operational for staff and survivors of torture accessing our services. Working closely with colleagues across the organisation, the post holder will lead on facilities management, maintenance, supplier contracts, agile working development and strategic health & safety oversight.

Duties & Responsibilities

• Lead and manage the Facilities and London Reception teams, ensuring high-quality service delivery and a proactive, solutions-focused approach across all sites.
• Oversee all organisational Health & Safety and security arrangements, including policy development, risk assessments, committee management and implementation of a rolling review programme.
• Manage supplier relationships and service level agreements for cleaning, security and planned preventative maintenance, ensuring value for money and compliance.
• Lead day-to-day and strategic estates management, including maintenance, insurance, procurement of utilities and stationery, and project management of building-related initiatives.
• Contribute to organisational Business Continuity planning and implementation, ensuring procedures, testing and documentation are in place and effective across all offices.

Person Specification

• Significant experience in estates and facilities management across multi-site organisations, including both hard and soft services.
• Professional qualifications in facilities management and a NEBOSH Diploma (or equivalent) in Occupational Health & Safety.
• Demonstrable experience in developing and implementing agile working strategies, as well as managing complex building projects and office moves.
• Strong budget management skills, with the ability to prepare, control and monitor expenditure within a fixed budget.
• High IT literacy and proven ability to deliver a responsive, customer-focused facilities service with a commitment to continuous improvement.

The role is closing on 5^th February, 2026

Interviews will take place w/c 9^th February, 2026

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. We are looking to expand our impactful welfare rights advice service and an exciting opportunity has arisen to join the team.

You would be working with our Professional Services/Welfare Rights Manager to advise our members on their welfare rights.  You would also work closely with our National Support Service Team who provide a listening ear and advice on living with myasthenia for our members as they navigate their diagnosis and live with the condition.

We are looking for someone with at least 2 years' recent experience of providing in-depth advice on welfare benefits, housing, employment law and other enquiry areas.  You must be genuinely motivated by our cause and keen to make a difference to those living with a chronic illness and their families and carers.  It is an exciting time to be part of the charity, with a new CEO and a new national growth strategy. 

If you are interested in this role, we would be delighted to hear from you!  Please get in touch with Charlie Adams, Professional Services/Welfare Rights Manager if you would like to discuss the position and hear more about our charity.  Our contact details are on our website. 

The role 

As Welfare Rights Adviser, you will support our Professional Services/Welfare Rights Manager in delivering advice to members of myaware via telephone, email, Teams and Zoom channels.  You will provide detailed benefit checks and advice and support with disability benefit applications, supersessions, reviews and mandatory reconsiderations/appeals.  You will also advise on employment law, including the Equality Act and right to reasonable adjustments at work, driving and transport, heath and social care, housing rights, grants and utility discounts.  You will provide initial advice and signposting for other areas.such as financial advice and immigration queries.

You will also be required to support Zoom sessions for members, create social media posts, write newsletter content and support our research and campaigning work.

About you 

We require someone with a background of welfare rights advice who is compassionate, non-judgmental and who can listen and communicate to a high standard. This role is for someone who is a team player, with a commitment to providing an excellent service to all members, no matter who they are and what their background. You must be able to give and receive feedback sensitively and objectively, while maintaining professionalism and an awareness of appropriate boundaries with members. 

Who are we? 

Myaware is the only myasthenia charity in the UK.The myasthenias are a group of neuromuscular conditions. They are rare but can affect anyone, regardless of age, gender or ethnicity.  Myasthenia Gravis, Ocular Myasthenia and Lambert-Eaton Myasthenic Syndrome (LEMS) are autoimmune conditions whereas Congenital Myasthenic Syndrome (CMS) is an inherited genetic condition.It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families and offer advice and tips for living with the condition.  Members of myaware have full access to a wide range of support services and events including our welfare rights service.

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.  We campaign for better medical services for people with myasthenia and work to inform medical professionals.

Benefits 

• Generous holiday allowance 

• Perkbox account (global benefits and rewards platform) 

• Group Life Assurance after 6 months of service

• NEST workplace pension scheme 

• Investment in your personal and professional development 

• Annual salary review 

Candidates should submit their CV and a tailored cover letter.  The letter should give examples of how you meet each of the criteria of the person specification (see attached document) and what you feel you would bring to this role. 

Please note: no applications will be accepted without a tailored cover letter. 

Applications close at 23.30 on Sunday 8th February 2026

Interview dates: week beginning 16th February 2026

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware. 

We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time. 

This is an exciting and engaging role, managing a small, well-established Philanthropy Team, where you will have the opportunity to work directly with our top supporters, develop interesting cultivation events and help us reach new supporters across Dorset and Wiltshire.

The Philanthropy Team incorporates major donor, mid-value, trust and legacy fundraising. It works closely with public fundraising and events teams. The CEO, Deputy CEO and specific trustees are also actively engaged in managing key relationships.

The role

The role is full time (35 hours per week) with hybrid working between home and the office in Wimborne in Dorset. There will be a requirement to travel across both Dorset and Wiltshire for internal meetings, donor meetings and events, with occasional out of hours working.

About you

We are looking for a talented, strategic, individual who can hit the ground running, be innovative, ambitious and bring exciting new ideas, ready to make a real difference to the growing number of local families we support. Energetic and with a passion for this type of role, you will be a confident communicator, who can build relationships with new and existing supporters and a considerate and thoughtful people manager. You must have a proven track record of working with high-net worth individuals in order to apply. We welcome applicants from within and outside the charity sector.

About us

Julia’s House cares for babies, children and teenagers with life-shortening or life-threatening conditions across Dorset and Wiltshire. We provide support for the whole family - mums, dads, siblings and even grandparents. Our care is regular, frequent, flexible and free, with more than half of our care taking place in family’s homes.  When the worst happens, Julia’s House is there. We offer comfort and support at home, in hospital or our hospices, wherever families need us.

Join us and make a real difference in this key role