Housing management worker jobs in Birmingham
How's your job search on our site?
We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion.
This is an opportunity to provide trauma-informed, gender-sensitive casework support with women impacted by their own or someone else’s gambling who are experiencing complex and intersecting challenges including mental health difficulties, debt, homelessness, relationship breakdown, neurodiversity, coercive control, isolation and safeguarding risks.
The role provides longer-term, structured support and advocacy, primarily online and by telephone, helping women stabilise, rebuild safety, access services and strengthen resilience.
This role requires high emotional literacy, strong boundaries, and safe risk management within a multi-agency framework.
Key Responsibilities
Intensive Casework Support
- Provide structured 1:1 support to women with complex needs.
- Develop collaborative support plans with clear goals and review points.
- Provide safety planning where risk is identified.
- Support women navigating debt, housing, legal and safeguarding systems.
- Facilitate access to specialist services (mental health, housing, domestic abuse, financial advice, substance misuse, etc.).
- Support women experiencing homelessness risk, including advocacy with local authorities and housing providers.
- Maintain ongoing contact over medium-to-longer term support journeys (as agreed in service model).
Risk Assessment & Safeguarding
- Identify and respond appropriately to safeguarding concerns.
- Conduct proportionate risk screening and escalate concerns to DSL.
- Work in accordance with safeguarding policy.
- Maintain awareness of suicide risk indicators and escalate appropriately.
- Record safeguarding actions accurately and promptly.
Advocacy & Systems Navigation
- Advocate on behalf of women with external agencies where appropriate.
- Support women in understanding rights and entitlements.
- Attend multi-agency meetings (online) where required.
- Work collaboratively with associate counsellors when women are accessing therapy.
Trauma-Informed & Gender-Sensitive Practice
- Deliver support grounded in trauma-informed principles.
- Recognise impact of shame, stigma and gender-based inequality.
- Understand intersection of gambling harm with coercive control, domestic abuse, and financial exploitation.
- Maintain non-judgemental, strengths-based approach.
- Respect women’s autonomy and lived experience.
Record Keeping & Data
- Maintain accurate case notes in our CRM system.
- Complete outcome measures as required.
- Contribute to monitoring and evaluation processes.
- Maintain confidentiality in line with GDPR and safeguarding frameworks.
Professional Boundaries
- Participate in supervision and reflective practice.
- Escalate complex clinical risk appropriately.
Working Relationships
Internal:
Service Manager
Peer Support Coordinators
Associate Counsellors
Operational Manager (for data compliance)
External:
Housing services
Debt advice agencies
Mental health services
Domestic abuse services
Local authorities
Primary Care and GP services
Voluntary sector partners
Person Specification
Essential Education & Qualifications
- Level 3 or Level 4 qualification in:
- Health & Social Care
- Counselling Skills
- Community Work
- Social Care
- Or equivalent relevant field
- Safeguarding Level 3 (or willingness to obtain)
- Understanding of trauma-informed practice
Desirable Qualifications
- Level 4 Diploma in Counselling
- Domestic Abuse awareness training
- Suicide prevention training (ASIST or equivalent)
- Debt, welfare or housing training
- Mental health awareness qualifications
- Neurodiversity
Essential Experience
- Minimum 2 years experience supporting women with complex needs.
- Experience working with individuals experiencing:
- Mental health challenges
- Financial hardship or debt
- Housing instability or homelessness risk
- Isolation or social exclusion
- Experience working remotely (online/phone support).
- Experience multi-agency working.
- Experience risk management and safeguarding escalation.
Desirable Experience
- working with gambling harm.
- supporting family members impacted by addiction.
- working within women-only services.
- working with domestic and financial abuse.
- experience of advocacy and case coordination roles.
- experience of supporting women who identify as neurodiverse
Skills & Competencies
- Strong relational skills.
- Ability to hold distress without rescuing.
- Clear professional boundaries.
- Excellent written case recording.
- Emotional resilience.
- Good digital literacy.
- Ability to work autonomously within structured supervision.
- Understanding of intersectionality and inequality.
Trauma-Informed & Gender-Sensitive Expectations
Postholder must:
- Understand the impact of shame and secrecy in gambling harm.
- Recognise coercive financial control.
- Be sensitive to caring roles and stigma.
- Work at pace appropriate to trauma recovery.
- Avoid deficit-based language.
- Recognise cultural and structural barriers affecting women.
Our current operational days are Tue-Thurs with potential evening work and appointments outside of these days.
Working with thrivin’ together
· Application deadline: Tuesday 31 March 12 noon 2026
· Provisional Interview date: Wednesday 15 April 2026
Non Charity Employer
1 - 5
We stand alongside women impacted by their own or someone else’s gambling and create space for healing, connection and confidence.
The client requests no contact from agencies or media sales.
Thank you!
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly South Warwickshire. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 13 March 2026
Interview Date: 23 March 2026
The client requests no contact from agencies or media sales.
Thank you!
VOLUNTEER COORDINATOR
OASIS HUB BLAKENHALE
PART TIME: 15 hours per week
FIXED-TERM CONTRACT: 18 months
SALARY: £10,533 for 0.3 FTE and £28,088 for 1FTE
We’re looking for an organised, people‑focused Volunteer Coordinator to recruit, support and coordinate volunteers across our community projects.
At Oasis Community Hub Blakenhale we provide a range of community activities including stay and play, food club, warm welcome space and adult education, community events and school holiday activities. Together, we aim to Creating places of belonging where we can connect with each other. Creating opportunities to volunteer and be change makers. Create a community we are proud of. Volunteers are at the heart of this work and the role of the volunteer co-ordinator will be a key part of this community.
Key Responsibilities
- Recruit, induct and match volunteers.
- Promote volunteering through events and local outreach.
- Provide ongoing support, supervision and admin for volunteers.
- Coordinate volunteers across hub activities.
- Support corporate/skills‑based volunteering and training sessions.
About You
- Experience supporting volunteers or working in a community setting.
- Strong communication and organisational skills.
- Knowledge of safeguarding and confidentiality.
- Confident with Word and Excel.
- Relevant qualification or equivalent experience.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
What we offer
- Flexible working practices which encourage innovation and fresh ideas.
- A supportive network and friendly team in a motivating working environment.
- A non-contributory defined benefit pension scheme with 7% employer contributions.
- 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
- Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Friday 20th March. Interviews will take place at Oasis Blakenhale on Wednesday 25th March.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please contact Oasis UK Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within St Luke’s for Clergy Wellbeing created to strengthen and embed high-quality clinical practice across our services. The Clinical Quality Learning Lead will support the continuous improvement and quality assurance of our talking therapy provision, enhancing safety, consistency, and a shared learning culture across our network of therapy providers. This will ensure that our grant-funded support continues to meet the highest standards of care for clergy and their families.
This role suits someone who can dedicate around one day a week to provide clinical quality oversight, support reflective learning and strengthen best practice.
You will be ideal if you:
- Have relevant clinical experience and registered practitioner (see job pack)
- Share our passion for clergy wellbeing
- Have a heart for learning and sharing learning to improve practice
- Enjoy developing communities of practice.
St Luke’s is a small, dedicated team. Our success depends on each person contributing to the life of the team and the vision of St Luke’s. This role does not require the post holder to have a Christian faith but must be in sympathy with our vision and values.
Registered Charity
1 - 5
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.